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Hi, Welcome to Coach This document provides a small taster of the services we offer and more specifically how we can provide invaluable help to your business and increase profit measurably. Our team has many years of experience in working with a whole cross section of businesses across South East Asia and neighbouring countries. We have consistently left clients happy by creating tangible profits, often from loss-making situations, thus creating wealth for our clients which means our service is virtually self funding. Personally, I have some twenty years of experience working within your geographical area for a whole raft of businesses ranging from blue-chip organisations like Pepsi, Lufthansa and HOLCIM to much smaller companies. Each is given the same level of tender loving care by our team irrespective of their size and global status. After taking a few minutes to digest the content of this document, you will either be interested, curious or skeptical or perhaps all three! I therefore invite you to contact myself or my team to learn how COACH can help YOUR organisation to exceed its current objectives AND to lift ambition to realise new potential ... all in a bespoke programme that pays for itself! Warmest regards
JIM NICHOLLS Chairman, COACH International
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RECOGNISING YOU HAVE A PROBLEM The pace of change is so fast these days. Even if business leaders are adept to changing conditions, their workforce cannot keep up. This is a huge challenge for today’s leaders. To succeed today everyone must get better ‌ better faster smarter, more disciplined, more effective and easier to manage Smart leaders know they cannot achieve a quantum leap in performance solely with an in-house program, usually because they know their staff and middle management are in fact part of the problem. Deciding to engage outside assistance brings new enthusiasm and energy to internal initiatives whilst stimulating even better results than leaders hope for. Delaying such a decision can cost you dearly.
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COACH Collaborations begin with a very thorough ’Current Condition Diagnostic,’ the outcome of which includes a complete list of PROBLEMS analysed by root cause, and OPPORTUNITIES identified via observational studies, statistical evaluation, needs analysis, personal and position profiling. From day one our excellent COACHes are preparing the workforce for change. Our COACHes are never late, never leave early, never have a long meal break. They are definitely not 9 - 5 consultants. If your business is 24/7 then COACHes will cover every shift, everyday. This is why our promises to you have a high degree of probability of success.
IDENTIFYING THE PROBLEM 5
Creating a structured plan effectively allows our collaboration to proceed in an organised fashion with regular review forums and milestone events to monitor progress, measure performance and modify if necessary.. The COACH ’Current Condition Diagnostic’ and the start-up activity of our COACHes prepares your organisation for change, and you will quickly notice evidence of this as your employees begin arriving earlier and showing more interest and enthusiasm in their work. Our collaborative effort has cleared the muddy waters to enable sound judgement in producing an accurate and reliable ROAD MAP for the balance of our Collaboration. Our clients love this. This ROAD MAP includes technical and tactical approaches for SOCIAL CHANGE, DISCIPLINE and a SIMPLIFIED MANAGEMENT SYSTEM, as well as ensuring the entire process is transparent and measurable. Our clients can, as we do ourselves, track the journey from current condition to realizing our agreed potential. 6
WE PLAN OUR WORK
& WORK OUR PLAN A structured way of working means we anticipate problems before they arise. It also affords clients transparency which we know is appreciated. A well thought out and carefully organised plan, meticulously executed, will ensure success. It breeds confidence in our clients and critically, trust in their workforce, Whilst our COACHes continue , at every level to improve the attitudes, opinions, knowledge, skill and judgement of your workforce, COACH specialist resources are collaborating with you to design the simplest and most effective management control system, specifically tailored for your business and to your needs and wants. At COACH we do not replace your system with ours, it is always your system. What is working well we leave alone, what can be improved we modify, and where there is a lack of control we install order. In fact with great companies like Lufthansa and HOLCIM, we tend to focus on increasing compliance to their existing system, whilst installing SIMPLE controls at shop floor level that are easier for the local workforce to understand, learn and teach. Its important to know that all COACH controls, reports and review forums are designed together with the people who will use them and nothing is installed without your agreement. Working the plan improves work habits and discipline, resulting in sustainable improvements that fall to your bottom line as additional profits.
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AMA ZING SERVICE 8
The COACH team is highly trained and every individual embraces the necessity of providing an incomparable service. Each team member is incentivised to maintain the standards for which the company is renowned.
Never losing sight of the fact that we are here to improve your profitability, we think its important to have fun along the way too. It quickly becomes obvious when working closely with COACH team members that they have fun and they get a real ‘kick’ out of seeing your people get better and your profits grow . Their attitude is infectious and creates an unparalleled client experience.
FUN TO DO BUSINESS WITH
COACH holds regular teambuilding experiences and works tirelessly to create high team morale. This encourages a team ethic and has a constructive and positive effect on clients when working day-to-day during the entire collaboration.
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JUDGE US BY THE COMPANY WE KEEP Selecting the best company to enable you to achieve your goals is never easy. There are many criterion from which you can choose; cost, convenience, gut feeling, to name just a few; however, the safest way by far is by looking at a business’s track record and COACH has successfully worked with a whole spectrum of HIGHLY respected companies from small to medium, through to ‘blue-chip.’ If you employ our services you will be in the very best of company and a glance at the comments from previous clients and their fantastic brand names will reassure you that selecting COACH is the safe choice.
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AND WHAT THEY SAY ... Ms T.L Soliman, Soliman Security Services, Inc. ”The COACH collaboration program has introduced innovation and simplification of our process. The programs produced tangible and intangible results which is to the best interest of the company.” Mr A. Caluori, Holcim Philippines, Inc. ”As a result of the COACH collaboration, plant performance indicates improving trend with immediate savings on variable cost paying for the program in the first year.” Mr G. Frielinghaus, Lufthansa Technik Philippines. ”The COACH Approach has been valuable in accelerating and consolidating LTP internal programs. The COACH Approach will benefit multinational organizations in implementing global systems and approaches in Asian enviroments.” Mr R.A Monzon, JEA Steel Industries, Inc. ”I highly recommend to any business leader interested in the improvisation of their company, in realizing increased potential profits through a simple yet structured and fundamental way, that a conversation with Jim will, indeed, be time well spent.” Mr P. Chakrabarti, Pepsi Cola Products Philippines Inc. ”Opportunities for savings in energy, chemicals, machine and labour utilization were statistically proven, whilst observational studies identified the causes of significant ’Lost Time’. Pepsi has already benefited from the complete lists of ”Problems by Cause’ and ’Solutions by Category’ provided by COACH.” Mr F. A Tampinco, National Power Corporation. ”The COACH Approach has been good for NAPOCOR, and the primary objectives are met. This engagement represents good value for us and it has comfortably paid for itself.” 11
The evolution of the COACH Approach. COACH companies registered in Bangkok and Manila pioneered the simplification of Western-designed Management Control Systems to be compatible with Asian custom and culture. Coach Approach (Asia) Limited elevated and expanded these simplified systems to become a ’System of Management’ that can overlay existing management systems. simplifiCOACHing® is our unique proprietary system that transforms organisations by transforming the people within them. NB. simplifiCOACHing® and COACH APPROACH® is protected by law as registered trademarks in ASEAN, Hong Kong, and Mainland China and may not be used without the express permission of the copyright holder. 12
INTERESTED? CURIOUS? SKEPTICAL? ALL 3? It costs nothing to learn how COACH can help your organization exceed its current objectives AND to lift its ambition to realise new potential, and all in a programme that pays for itself!
Contact: Jim Nicholls Tel: +63 9175 360036 or +852 5 3600736 Email: executiveoffice@coachibs.com COACH International - Regional Shared Services Centre Tel: +632 894 1117 Website: www.coachibs.com 13
THANK YOU FOR YOUR INTEREST
JIM NICHOLLS
executiveoffice@coachibs.com +852 5 3600736 +63 9175 360036 COACH International - Regional Shared Services Centre Tel: +632 894 1117 www.coachibs.com
PUTTING THE PROFIT BACK INTO BUSINESS