s bove p u ro nd a G t n 13 a e d Stu Year r o F 3 to ear Y from
Outdoor adventure. Skills for life.
Adventure Education • 1-Day and 2-Day Team Building Programmes delivered on school and college grounds • 2-Day to 7-Day Multi Activity Residentials at locations Nationwide • Trekking Expeditions and River Journey Programmes
www.classadventure.com
Class Adventure is a long standing and leading provider of progressive outdoor adventure education programmes for students of all age groups. All of our programmes provide the opportunity for students and young people to work together outside their normal environment and to develop their characters, with challenges set to engage them and get them working as a team. Participant benefits are numerous and the life skills we teach are transferable - they can be utilised back at school or college, in the community and in the home environment. 1
We employ experienced outdoor instructors who will ensure your programme is exciting, rewarding and developmental. We pride ourselves on our flexible and responsive approach to our school clients in providing a range of outdoor education programme options that can be delivered either within school or college grounds, at a nearby location, or at one of our Nationwide venues.
WELCOME
At Class Adventure we are committed to the delivery of high quality, experiential, 1-Day to 7-Day Adventure Education programmes for student groups from Year 3 through to Year 13 and above. Our programmes are progressive in nature and are designed to encourage participants to venture outside their comfort zone, optimizing learning capabilities. We operate primarily in the UK and cover the length and breadth of the country. If you are looking for a team building, leadership or problem solving programme delivered on your school grounds, an activity day, or a catered residential or camping based multi activity course at one of a number of inspiring locations nationwide – Class Adventure can provide it. We also run 3-Day to 7-Day trekking expeditions in North Wales and the Lake District, and River Expeditions on the River Wye.
Our Ethos is Challenge, Participation and Environment At Class Adventure we enable all participants taking part in our programmes to develop their characters by taking on responsibility and working as part of a team. This is reinforced through reflective learning and creative reviewing. Our ethos runs throughout our portfolio. We like to challenge all participants by giving them responsibility, encouraging them to take ownership, and to learn exciting new skills. Student benefits are numerous and the life skills we teach are transferable – they can be utilized back at school or in the home environment, as well as in the Great Outdoors.
Programme Aims: Completion of our programmes will develop the following life skills: ● Teamwork
●E nvironmental Awareness
● Leadership
● Self Confidence
● Communication
● Self and Team Reliance
● Decision Making
● Responsibility
● Problem Solving
● Respect and Consideration
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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CONTENTS
3
5-6
Our Locations
Nationwide Programme Delivery Venues
7-8
Team Spirit
1-Day Team Building Programmes at your School
9 - 10
Team Spirit Plus
2-Day to 3-Day Team Building Programmes at your School
11 - 12
Adventure Days
1-Day Activity and Team Building Programmes
13 - 14
Adventure Programmes
Multi Activity Adventure Programmes – Nationwide
15 - 16
Base Camp
Multi Activity Base Camp Programmes – South Wales
17 - 18
Summit Trek
Expeditions in Snowdonia and the Lake District
19 - 20
River Expedition
Canoe Journey on the River Wye or in the Great Glen
21 - 22
Adventure Residentials
The Peak District, Lake District, Snowdonia, Bespoke
23 - 24
Condover Hall
Residential and Camping Programmes - Shropshire
25 - 26
Rookesbury Park
Residential and Camping Programmes - Hampshire
27 - 28
The Cambrian Mountains
Multi Activity Programmes - Mid Wales
29 - 30
Testimonials
School Staff Quotations
31 - 32
Safety
Health and Safety Overview
33 - 34
Terms & Conditions
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
“Our students arrived as a group of individuals, but left as a team!” King Edward VI School
CONTENTS 4
“ Our experiences with Class Adventure have broadened our students' horizons and raised their aspirations.� Christ College
LOCATIONS 5
The Peak District
LOCATIONS
We deliver our programmes at locations with inspiring landscapes, in areas of outstanding beauty. With over a decade of experience and a network of contacts across the UK, Class Adventure has the expertise to plan a unique experience for you. We provide our programmes Nationwide - within school grounds, at a venue near you, or at one of these fantastic locations:
The Peak District - Britain's first National Park. This spectacular region provides the ideal setting for our outdoor adventure education portfolio. Staffordshire Moorlands - The stunning landscapes of The Roaches and also Cannock Chase provide perfect locations for our programme deliveries.
Shropshire - Where our programmes are based from the magnificent Condover Hall Ashdown Forest - Only 30 miles South of London, the Ashdown Forest is a
majestic area of unspoilt woodland - the largest in the South East of England - and plays host to a variety of Class Adventure's courses.
The Lake District
Hampshire - At Rookesbury Park on the edge of the South Downs National Park The Lake District - England's largest National Park and home to it's highest
mountain, this location provides some of the most dramatic landscapes for your Class Adventure experience.
The River Wye - The most scenic waterways in the South West of England play host to our River Expeditions.
Snowdonia Cambrian Mountains
South Wales, the Brecon Beacons - The beautiful Black Mountains form
the backdrop to a range of our multi activity courses.
Mid Wales - In the breathtaking Cambrian Mountains. North Wales - Snowdonia National Park - Where we deliver challenging expeditions within a hugely inspiring environment.
The Lake District
River Expeditions
Black Mountains
The Peak District Staffordshire Moorlands Condover Hall The River Wye Ashdown Forest
Rookesbury Park
Snowdonia
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
South Wales
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TEAM SPIRIT
1-Day Team Building Programmes Delivered within your school or college grounds, or at a nearby location A 1-Day programme based on your school grounds or in nearby open space, we bring our team building leadership and development challenges and activities to you. Facilitated by an experienced team of Class Adventure Leaders, our Team Spirit challenges and activities are tailored to your students’ age group to ensure progression and a fun problem solving day. Whether delivered as a team building day, an introduction to leadership, a year group bonding session, or for prefect training, this programme is extremely popular for all student age groups. Learning outcomes derived from completion of the activities will include – improved communication, teamwork, leadership and problem solving skills, and the programme builds trust and consideration for others. Designed to be used as a medium to stretch minds and develop character, Team Spirit will bring out the best in all participants. Students are encouraged to review their performance and evaluate results as a peer group so they learn from their experiences. There are no associated transport costs for your school or your students. Logistics are straightforward - there is no need for your students to leave the school grounds, and the programme is delivered in line with your school timetable.
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Group size:
Up to 200
Age:
6 - 18+
Options:
Junior or Senior itinerary
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
“The Team Spirit day was extremely beneficial for our students, working in teams, listening to each other and problem solving - with a great mix of activities.� Dorset House School
TEAM SPIRIT 8
“ I got to see my students in such a different way! They all participated so well in a team situation. I can’t describe how beneficial this has been.” St Benedict’s School
TEAM SPIRIT PLUS 9
Team Spirit PLUS
2-Day to 3-Day Team Building Programmes Delivered within your school grounds or at a nearby location An extension of our 1-Day itinerary, Team Spirit Plus includes an overnight camp to aid development and teach self sufficiency skills. Students will experience life under canvas within the safe environment of your school grounds. This programme can be used as a progression onto our longer residential programmes. Team Spirit Plus incorporates all of the team building, leadership and developmental elements of our 1-Day option but is also an exciting, fun and rewarding introduction to camp craft. Students will learn to take responsibility for their own meals, camping area, tent, group and fellow team members. We encourage maximum participation and the life skills and benefits gained from this experience are numerous. As well as the developmental challenges and activities, Class Adventure provides all of the necessary camping and cooking equipment required. As the programme is delivered on your school grounds, there are no associated transport costs.
Group size:
Up to 120
Age:
6 - 18+
Options:
Junior or Senior itinerary
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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Adventure DAYS 1-Day Activity and Adventure Days for groups of 24 students and above
Delivered in either the stunning Peak District National Park or at Cannock Chase, our adventure activity days are designed to challenge students, for them to learn exciting new skills and have a memorable day out with their peer group. We provide a range of amazing options, available between March and November, which subject to your chosen location may include ● Rock Climbing or Abseiling
● Orienteering in Forests and Woodland
● Kayaking or Raft Building
● Exciting Team Challenges
● Adventure Trekking in inspiring locations
● Mountain skills
Create your own adventure activity day from the list above. For example - by combining a half day Rock Climbing session with an Adventure Trek, or a half day Raft Building session with a Group Team Challenge. We offer a broad list of choices to meet your requirements.
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Group size:
24 and above
Age:
6 - 18+
Options:
Junior or Senior itinerary
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
“Fantastic – very well planned and so much fun for all of the students! Great team building – excellent.” St Benedicts School
ADVENTURE DAYS 12
“ The programme was an extremely positive and enjoyable experience for our school. It was so different from anything the students have ever done before; it engaged them and taught them a range of new life skills.� Derby High School
ADVENTURE PROGRAMMES 13
Multi Activity Adventure Programmes 2-Day to 5-Day residential and camping based programmes at locations Nationwide
We deliver our programmes at locations with inspiring landscapes, in areas of outstanding beauty. Class Adventure offers a broad range of camping and residential based Adventure Education programmes at stunning rural locations nationwide, with specific multi activity options. Our programmes introduce students to new landscapes and surroundings – improve team building, communication, problem solving and leadership skills, engender a greater awareness of others, build confidence and self esteem. The performance of your students will be carefully facilitated by our Instructors and review sessions will reinforce the transferable life skills learnt and developed on the programme.
New Skills and Exciting Activities
The Lake District
Snowdonia
Contact us for more information about your preferred location.
The Peak District
Throughout our programmes our Instructors and Leaders will introduce your students Staffordshire Moorlands to a number of new skills, for example: Cambrian Mountains Condover Hall ● Kayaking ● Raft Building ● Team Challenges and Activities The River Wye ● Rock Climbing ● Mountain Rescue Scenarios Black Mountains ● Orienteering ● Adventure Trekking ● Abseiling Ashdown Forest ● High Ropes ● Map Reading ● Bushcraft ● Navigation Techniques Rookesbury Park ● Camp Craft Skills ● The Country Code * Activities mentioned above are included subject to location, final agreed itinerary, and programme duration.
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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BASE CAMP
Multi Activity Base Camp Programmes Glanusk Estate, Brecon Beacons, South Wales 3-Day to 5-Day Multi Activity Base Camp programmes under the Black Mountains of South Wales. Our Base Camp is located within the stunning surroundings and security of the private 20,000 acre Glanusk Estate and all activities are carried out within the estate boundaries. The accommodation provided is a tented village of bunk tents which is equipped with all necessary facilities. Real adventure can be found when Wild Camping, Climbing, Orienteering, Kayaking, Adventure Trekking, or completing Bushcraft and Mountain Rescue Activities. We offer a range of 3-Day to 5-Day itineraries - all designed to enable your students to experience life outside their comfort zone. They will enjoy challenging yet fun outdoor adventures in the beautiful surroundings of the Black Mountains. Please note that our Base Camp programmes are in high demand from our client Schools and we would recommend that you place your booking early to avoid disappointment.
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Group size:
Up to 144
Age:
9 - 18+
Options:
3 - 5 Day Programmes
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
Glanusk Base Camp
“We witnessed a new dynamic of student friendships, independent thinking and confidence hugely developed in a really mixed ability group. A really worthwhile programme.� The Castle School
BASE CAMP 16
“ The instructors were excellent. The expedition fantastic. Our students have learnt so much about themselves and the abilities that they really do have.� Dene Community School
SUMMIT TREK 17
SUMMIT TREK
Snowdonia and The Lake District Class Adventure’s 3-Day to 7-Day Summit Trek Programmes are extremely rewarding and the ultimate test of teamwork, leadership and communication skills. Accommodation can be a mix of mountain tents and camping barns depending on the itinerary chosen. Students will work in teams, experience life in a mountain environment and learn how to adapt and become self sufficient. Their performance will be carefully facilitated by our Leaders to ensure maximum input is given by the students and therefore maximum benefit is gained from their experience. This programme is primarily run in North Wales around the Ogwen Valley and Snowdon area; however we also offer Lake District options which take place in the beautiful surroundings of Borrowdale near Keswick, or the Wasdale and Wastwater areas. Our expeditions are designed to be exciting, rewarding and inspiring.
New for 2014 We are introducing a 3-Day itinerary which includes the ascent of Mount Snowdon, and a number of multi activity itineraries which may include for example rock climbing, kayaking or bushcraft sessions.
Group size:
Up to 36
Age:
11 - 18+
Options:
3 - 7 Day Programmes
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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RIVER EXPEDITION River Wye or The Great Glen of Scotland
Our River Expeditions offer a unique opportunity for students to take responsibility for planning and managing their own canoe based expedition along one of the classic waterways of the UK. The programme will be both physically and mentally challenging and will encourage the development of leadership, teamwork, environmental awareness and self-sufficiency. Our 4-Day to 7-Day river expeditions take place in wild country on the River Wye or in the Great Glen of Scotland. Class Adventure Instructors will accompany the group to give advice, introduce new skills and to look after all matters of safety. The students will take ownership of the week and will take on responsibilities for decisions made in terms of menu planning, navigation, route planning and camp selection. Over the course of the expedition they will develop their leadership abilities, increase in self confidence and will benefit from a wide range of transferable life skills. * There may also be opportunities during the expedition for the students to be assessed for the British Canoe Union (BCU) Paddle Power Start Certificate for proficiency in Canoeing, subject to ability, conditions, and the expedition format.
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Group size:
Up to 24
Age:
11 - 18+
Options:
4 - 7 Day Programmes
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
“Our students have taken away excellent initiative and leadership skills; they have interacted well and have learnt to communicate within a large group when working together.� The Pilgrims School
RIVER EXPEDITION 20
“ It was a great programme made by the fantastic Class Adventure team. I can’t recommend them highly enough!” Henry Compton School
adventure RESIDENTIALs 21
Condover Hall
adventure RESIDENTIALS
Multi Activity Programmes Nationwide with a range of accommodation options. Rookesbury Park
Class Adventure works with a network of partners at a variety of Nationwide locations to provide our residential or camping based adventure programmes. We offer a flexible model and can identify accommodation options to facilitate most group sizes, itinerary and budgetary requirements.
Condover Hall, Shropshire (further details overleaf) Utilising the superb Condover Hall, which is owned by our sister company, we are able to run a flexible programme of either wholly residential, or part residential and part off site camping-based adventure. Rookesbury Park, Hampshire (further details overleaf) Hawkshead
On the edge of the South Downs National Park, Class Adventure offer a range of summer and autumn 3-Day to 5-Day Multi Activity programmes at this magnificent location.
Hawkshead, The Lake District
We can provide catered residential accommodation at Hawkshead for groups of up to 90 students per night. The Grade II listed Regency style property has extensive grounds and overlooks Esthwaite Water in the Southern Lakes. This location is situated with easy access to the Southern Fells, Grizedale Forest, and Lake Windermere. It is ideally positioned for a number of our trekking and multi activity itineraries.
The Foundry, The Peak District and The Cambrian Mountains (further details overleaf) The Foundry
In conjunction with The Foundry we offer Adventure Residentials at 3 outstanding, dedicated, outdoor accommodation bases for a range of Class Adventure programmes: (i) 1 in the heart of the Peak District, and also (ii) 2 centres on the edge of the Snowdonia National Park in the inspiring Cambrian Mountains.
In addition
Bunkhouse - Snowdonia
We have a broad range of additional accommodation partners Nationwide in The Peak District, Snowdonia, across the South of England, and in The Ashdown Forest. Please contact us for further information.
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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The Long Mynd
Condover hall Multi Activity Residential and Camping Programmes
In the heart of the beautiful Shropshire countryside, Class Adventure provides a range of 2-Day to 5-Day Multi Activity Residential Programmes at the magnificent Condover Hall. With offsite trekking, climbing, kayaking, bushcraft and remote camping options. Utilising the superb Condover Hall, which is owned and run by our sister company, we are able to provide a flexible programme of either wholly residential, or part residential and part camping-based adventure. The accommodation at Condover Hall consists of comfortable dormitory rooms for students, with single and twin rooms for accompanying teachers - most of which have en-suite facilities. This superb centre has extensive grounds and woodland, a high adrenalin ropes course, zip wire, and interior rooms including a laser maze and tunnelling system which we can combine with adventurous off site activities within your programme itinerary. Our trekking adventures take place in the beautiful Long Mynd area of Shropshire. The Long Mynd stands between the Stiperstones range to the west and Stretton Hills and Wenlock Edge to the east. The eastern edge of the Mynd has many valleys and it’s western slope rises in a dramatic deep escarpment above the valley of the River East Onny.
Study and Team Building Breaks all year round We now offer Study Breaks and Team Building programmes for large and small school, college and university groups - utilising classroom and lecture hall facilities at the Hall in combination with team building activities outside - to aid group bonding, focus and larger student group coherence.
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✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
“Our students have been completely engaged and have truly enjoyed the range of activities. All of the Team Leaders provided support and encouragement, whilst also challenging the students and driving their progress.� Royal Grammar School High Wycombe
CONDOVER HALL 24
“ An excellent blend of challenge, education and fun. Superb, tailor-made to fit all of our requests.” Branston Community Academy
ROOKESBURY PARK 25
ROOKESBURY PARK Multi Activity Residential and Camping Programmes in Hampshire
On the edge of the South Downs National Park, Class Adventure offer a range of summer and autumn 3-Day to 5-Day Multi Activity programmes at this magnificent location. Rookesbury Park Hall is a Grade II listed mansion and former stately home, situated in the middle of a stunning 2,000 acre private estate at a secluded location in the heart of the beautiful Hampshire countryside. There are 500 acres of forest on the estate and the hall enjoys panoramic views across the Meon Valley country park. In addition this location boasts a range of excellent facilities including a lake for water activities, a large indoor sportshall and outdoor sports courts. The charming buildings provide the option for fully catered residential accommodation for group sizes of up to 160. We also offer camping, or part camping / part residential based programmes here. During May to July, we have exclusive midweek use of Rookesbury Park and can also offer autumn programme options during September and October. Our trekking and bushcraft activities take place within the adjacent private forest. The kayaking and raft building sessions are delivered on Rookesbury Lake. The South Downs National Park - an area of outstanding beauty - provides broader opportunities for more extensive trekking adventures from this location.
Group size:
Up to 160
Age:
9 - 18+
Options:
3 - 5 Day Programmes
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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Pennant Valley
THE CAMBRIAN MOUNTAINS
Multi Activity Residential and Camping Programmes based from a choice of 2 Centres A range of 3-Day to 5-Day Multi Activity programmes at this amazing location in Mid Wales. The Cambrian Mountains lie between the Snowdonia and Brecon Beacons National Parks. Their rugged peaks and uplands make for one of the most beautiful landscapes in Britain. Our trekking and climbing adventures can take place on Pumlumon Fawr (2,468 feet) - Mid Wales highest peak - or at a number of additional local venues. Our water sports activities are delivered on Llyn Clywedog - 615 acres of water - within easy reach of both centres. The Pennant Valley is also within walking distance. Centre One is located on the edge of the Hafren Forest. This centre provides residential accommodation for group sizes up to 28. Ideal for smaller group sizes or for larger parties who want a split camping / indoor accommodation based programme. Centre Two has 50 beds across 10 bedrooms. Also a dining room, large lounge with log burner, a games room, 9 showers, plus male and female toilets.
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Group size:
Up to 100
Age:
9 - 18+
Options:
3 - 5 Day Programmes
Additional numbers can be accommodated at either centre through a range of camping and bunkhouse add-on options, available just 100 metres away.
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
“ Our students were challenged and achieved far more than they thought was possible. It was action packed.” Stockley Academy
THE CAMBRIAN MOUNTAINS 28
“ Our experiences with Class Adventure have broadened our students’ horizons and raised their aspirations.” Christ College
Testimonials 29
“ It was a great programme made by the fantastic Class Adventure team. I can’t recommend them highly enough!” Henry Compton School “ Our students have taken away excellent initiative and leadership skills; they have interacted well and have learnt to communicate within a large group when working together.” The Pilgrims School “ We witnessed a new dynamic of student friendships, independent thinking and confidence hugely developed in a really mixed ability group. A really worthwhile programme.” The Castle School “ Our students have been completely engaged and have truly enjoyed the range of activities. All of the Team Leaders provided support and encouragement, whilst also challenging the students and driving their progress.” Royal Grammar School High Wycombe “ The programme was an extremely positive and enjoyable experience for our school. It was so different from anything the students have ever done before; it engaged them and taught them a range of new life skills.” Derby High School “ Fantastic - very well planned and so much fun for all of the students! Great problem solving and team building - excellent.” St Benedict’s School “ Our students were challenged and achieved far more than they thought was possible. It was action packed.” Stockley Academy “ An excellent blend of challenge, education and fun. Superb, tailor-made to fit all of our requests.” Branston Community Academy
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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SAFETY We pride ourselves on the highest level of safety management which underpins all of our programmes - the health & safety of your students and staff is paramount to us. ● C lass Adventure holds an Adventure Activities Licensing Authority (AALA)
license for hill walking and mountaineering, kayaking, open canoeing, improvised raft building, climbing and abseiling.
● W e have Public Liability Insurance up to £10,000,000. ● W e operate comprehensive safety management systems and risk
assessments (all available on request) which are periodically reviewed and updated accordingly in line with industry best practice and the latest guidance.
● A ll of our delivery staff undergo enhanced CRB/DBS checks, are first aid
qualified and hold the necessary National Governing Body qualifications required for the activities we deliver. In addition, all our staff have attended Class Adventure training programmes and are assessed in line with industry best practice using NGB standards as a benchmark.
● I n the unlikely event of an emergency situation, Class Adventure has
24 hour access to an Operations Centre for assistance and support.
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✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
“Our challenging students excelled and fully involved themselves throughout the programme. This was not expected to be the case. Fantastic.� DCST
SAFETY 32
A. Booking Confirmation 1 All bookings are made with Travel Class Ltd. (the company) the registered office of which is First Choice House, London Road, Crawley, West Sussex RH10 9GX. 2 Travel Class Ltd is a member of ABTA with membership number V7530 and is bonded with the FTO Federation of Tour Operators Trust Fund Ltd. Please go to www.abta.com for a copy of the Guide to ABTA’s Scheme of Financial Protection. These booking conditions and this brochure comply with their code of conduct for tour operators. 3 In order to ensure that the monies you pay are protected we will issue a booking form showing the details of the services that you have booked including the dates, venue, numbers travelling, price and the amount of money to be paid and already received. You should check these details carefully and contact us immediately if you have any queries. 4 A contract will only exist when the company has received confirmation of booking, with the appropriate deposit payment. Only at this stage an account will be created for your group. 5 T he Booking Form must be signed by a person who is authorised by all members of the party (or by their parent/guardian if they are under 18) to act on their behalf. The person who signs the booking form must ensure that all members of the party are aware of these booking conditions and agree to be bound by them. 6 No additions, alterations, amendments, promises or deletions may be made regarding these booking conditions, except by a director of the company in writing and signed by a director. B. Booking Payments 1 A Provisional booking will be held for 60 days 2 A ny decrease in numbers after the final invoice has been received will result in the following: Cancellation Fee Reasonable 10 weeks or over - before the costs and programme start date losses Under 10 weeks but over 4 weeks 60% of fee Under 4 weeks but over 2 weeks 80% of fee 2 weeks or under before the 100% of fee start date Cancellation received
4 The Final Invoice will be sent 12 weeks before the programme start date unless a variation has been agreed in writing from the outset by the company. 5 The Final Balance payment must reach the office of the company no later than ten weeks before the programme start date, unless agreed otherwise and confirmed in writing from the outset by the company.
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Should your Final Invoice be inaccurate because of amendments or alterations this does not allow late payment of the Final Balance. 6 Unless the booking payments are made, as requested above, the company reserves the right to cancel the booking and make cancellation charges. Final details will be with held until final payment is received. Travel will not be permitted until the final balance has been settled. 7 L ate bookings; for all bookings made within twelve weeks of the programme start date, the course is confirmed as soon as verbal confirmation is given over the telephone. An invoice will be raised and payment must be made in full immediately complete with all documentation required. Therefore, if you subsequently cancel your booking, cancellation charges as shown in F. below will be made. C. Pricing Policy 1 The price of your programme is subject to surcharges on governmental action. Even in this case, we will absorb an amount equivalent to 2% of the programme price which excludes insurance premiums and any amendment charges. Only amounts in excess of this 2% will be surcharged. If this means paying more than 20% on the programme price, you will be entitled to cancel your programme with a full refund of all money paid, except for any premium paid to us for programme insurance and amendment charges. Should you decide to cancel because of this you must do so within 14 days from the issue date printed on the invoice. 2 T he company reserves the right to levy a charge at its discretion if the booking payment plan is not adhered to. (£5 per person for each weeks delay in receipt of payment). 3 Information printed in the brochure was correct at the time of publication. Clients will be advised of any changes to date at the time of booking. D. Alteration to a Confirmed Booking by the Party Leader 1 Subject to availability, the company will accept additional numbers provided the same deposits are paid as those already paid by the rest of the party. 2 Should the Party Leader wish to substitute the names of party members prior to the issuing of timetables and rooming details, the company must receive notification immediately in writing. If travel details have been issued, substitutions can be made but the company will levy an amendment charge of £20 per paying person. E. Alteration to a Confirmed Booking by the Company If the company has to make a material alteration to a programme after the final balance has been paid, the company will ensure that the client is offered an
alternative similar programme or a complete refund, and receives suitable compensation. A material alteration means: a significant change of programme; a change of accommodation to that of a lower category and/or price; a change of journey time imposing substantial inconvenience on clients or involving a reduction in time spent at the course location which is significant in relation to the length of the course. Number of days before departure date Compensation Compensation per paying person per paying person More than 56 days
£0
55 - 29 days
£5
28 - 15 days
£7
14 days or less £10 These payments will not be made if the charges are due to “Force Majeure” or industrial action. F. Cancellation or Changes made by the Party Leader 1 NOTICE OF CANCELLATION OR CHANGES MUST BE MADE IN WRITING. If you cancel by telephone the company must receive a confirmation in writing from the party leader who signed the booking form within 48 hours. 2 If any cancellation reduces the total number of paying persons to below the minimum number required for a particular course, we reserve the right to alter the programme price and/or concessionary price (or concession) accordingly for all remaining paying group members. 3 alteration to the confirmed booking details, we will do out best to meet the request. If the changes requested involve a major alteration to the confirmed booking, for example a change of location, accommodation or departure date we reserve the right to treat the change as a cancellation and to apply cancellation charges as set out above and to treat the amended arrangements as a new booking. 5 Any minor changes, for example a change in meal arrangements, etc. will incur a charge of £10 per party to cover our administration costs. If the party organiser or any other party members is not able to travel on the programme, that person(s) may transfer their booking to another person as long as we are informed in writing no less than two weeks before departure date. If such change occurs, an amendment fee of £10 per person will be charged to cover our administration cost. G. Cancellation by the Company 1 Although we will do our best to provide residential activity courses as shown in this brochure, there might be occasions, because of change in circumstances beyond our control, when we have to make changes to or cancel programmes both before and after the party
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
leader has booked. We reserve the right to make such changes at our absolute discretion. Most changes, if necessary, will be minor. Occasionally, we will have to make a significant change to a confirmed booking, in which case we will advise you as soon as possible. If such a change occurs, we will provide you with a choice of (a) accepting the change; (b) purchasing another programme from us if available (and paying the extra cost or receive a refund in respect of any price difference), or (c) receiving a full refund of all the monies paid. If we are forced to make significant change, we will pay you compensation on the scale set out in E. above (except where the significant change or cancellation is made as a result of unusual or unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care which includes, but is not limited to, events listed below under “Force Majeure”). Please note that no compensation is payable regarding a minor change and in all cases we do not accept responsibilities for any cost incurred as a result of any change. Please note that if your Final Balance is not paid by the correct date for any reason you will not be entitled to compensation. 2 “Force Majeure” means circumstances such as war or threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions and all similar events outside our control. In these circumstances, we cannot offer compensation or refund, for any cost incurred by you where the company is forced to cancel, delay, curtail or change your course in any way, or where the performance or prompt performance of our contract with you is prevented or affected. H. Our Liability 1 T he company accepts responsibility for the service which it provides. Many services included in your overall programme provision such as the services provided by the site, coach companies or other transport operators are provided and performed by organisations over whom Travel Class has no direct control. However, the company accepts responsibility for providing all the various parts of your holiday to a reasonable standard and the company has done its best to ensure that the services provided by its various suppliers are efficiently supplied and are of a reasonable standard. The company accepts the responsibility for acts and/or omissions of its employees, agents, subcontractors and suppliers provided they were at the time acting within the scope of or in the programme of their employment agency or contract of supply. This acceptance of liability does not apply where the term and definition of “Force Majeure” as defined in these conditions occurs. In all cases where personal injury, illness or death occurs, the company’s liability is limited to the programme price (excluding insurance premiums and any alteration/amendment charges) of the person(s)
affected in total. 2 T he company also accepts responsibility for the death, injury or illness of any member of the party which occurs as a result of failure to perform or improper performance of any part of our contract with you by any of the company’s employees, agents or subcontractors, provided they were at the time acting within the scope of or in the programme of their employment, agency or contract of supply, with the exception that the failure to perform or improper performance was due to your own acts and/or omissions, or those of any third party not connected with the provision of your trip arrangements and which were unforeseeable and unavoidable, or an event which either ourselves or the suppliers of the service(s) could not have foreseen or forestalled even with all due care. As far as sea carriage is concerned the company’s liability is limited as if we were carriers within the appropriate national convention. Our acceptance of this liability is conditional upon your notifying us in writing within 28 days of your return from your programme, and where any payment is made to you or a member of your party by us or our insurers, we reserve the right to claim against any third party responsible. It is also a condition that the person(s) in receipt of such payment will assign to ourselves or our insurers any rights they may have to claim against any third party. You must also agree to give ourselves or our insurers your full co-operation. 3 Should you or any member of your party suffer illness, injury or death during the period of your programme by misadventure arising from any activity which does not form part of the services we are contracted to provide, we shall do our best at our absolute discretion to give assistance, guidance and financial assistance, where appropriate, up to a limit per booking of £5,000 cost to ourselves. I. Complaints Procedure 1 If there is a problem during the programme, the party leader should speak immediately to the Centre Manager who will probably be able to resolve it. 2 If the problem cannot be resolved in the resort during the course, the Party Leader should write to the company with full details on his/her return within seven days. 3 Disputes arising out of, or in connection with, this contract which cannot be amicably settled may be referred to arbitration, if the customer so wishes, under a special Scheme arranged by the Association of British Travel Agents, and administered independently by the Chartered Institute of Arbitrators. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customers in respect of costs. Full details will be provided on request or can be obtained from the ABTA website (www.abta.com).
The Scheme does not apply claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking form. Neither does it apply to claims, which are solely in respect of physical injury or illness or their consequences. The Scheme can however deal with compensation claims, which include an element of minor injury or illness subject to a limit of £1,000 on the amount the arbitrator can award per person in respect of this element. The application for arbitration and Statement of Claim must be received by the Chartered Institute of Arbitrators within nine months of the date of return. Outside this time limit arbitration under the Scheme may still be available if the company agrees, but the ABTA Code does not require such agreement. J. The Party Leader’s Responsibility 1 T he Party Leader should ensure that all party members observe all laws and customs at all times. 2 T he Party Leader is in loco parentis and should at all times be responsible for the party’s welfare and the good behaviour of the party towards property and other people and to ensure that party members should be acting reasonably at all times. He/she should ensure that any damage caused by any member of his party is paid for immediately at the centre. He/she should ensure adequate supervision of party members at all times. 3 The company reserves the right in its absolute discretion to cancel a course at any time should the representative of the company or member of the senior management of the company or other agent/supplier/carrier/owner or manager of the locations or accommodations or other person in authority consider that the behaviour of the party is unacceptable. The responsibility of the company for the party and its expenses will then end. No compensation payments will be considered. Full cancellation charges will be applied and no refund will be given. Furthermore, we will not be responsible for any cost incurred as a result. K. Brochure Accuracy The company has endeavoured to provide accurate information in our literature at publication. However there may be circumstances out of the Company’s control where certain facilities are unavailable or out of operation. The company cannot foresee such circumstances but will make Party Leaders aware of any changes necessary in arrangements as soon as is possible. This contract is subject to the exclusive jurisdiction of the Courts of England. Please note that all programmes are samples only and some photographs are general activity shots. Class Adventure reserves the right to change any activity at its discretion. Watersports will generally commence mid April; weather permitting. All bookings are subject to these Booking Conditions.
✆ 0844 463 6581 | enquiries@classadventure.co.uk | www.classadventure.com
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Outdoor adventure. Skills for life. Class Adventure | Olivier House | 18 Marine Parade Brighton | BN2 1TL | Fax: 01273 244599 For more information please visit our website or call us on:
0844 463 6581
enquiries@classadventure.co.uk Travel Class Head Office: Olivier House, 18 Marine Parade, Brighton, BN2 1TL
CA-A5-V4-BR
Travel Class Limited Registered in England No 2969802. Class Adventure is a trading name of Travel Class Limited, a member of the TUI Travel PLC Group of Companies. Registered office: TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex, RH10 9QL
www.classadventure.com