JCA Family Venture Brochure 2015

Family Venture

Active, together

Looking for something to do with the children during the holidays?

Why not bond as a family at Condover Hall, Shropshire Fantastic prices including Full Board Accommodation and activities Use as a base and visit other attractions such as Alton Towers and Snowdonia.

Let the adventure begin‌

.

Web: www.Jca-adventure.co.uk www.condoverhall.co.uk Call: 01273 647230

WELCOME Remember going for a kick-about in the road outside your house? Cycling down the street to the park? Playing ‘stuck in the mud’ in your backyard?

So do we, that’s why our kids should not miss out on all that fresh air, which is why we’ve rolled out an action-packed activity break for the whole family. From high ropes to low ropes, abseiling to archery, laser maze rooms to zip wires, and lots more, our Family Venture programme is bursting with exciting activities for the whole family to enjoy.

If this all sounds too energetic, then downtime has been built into our well-proven itineraries, enabling you to visit local attractions such as the Ironbridge Museum and the historic town of Shrewsbury, or why not travel further afield and visit Chester or Alton Towers?

However you decide to spend your time with us, get the camera ready as this will be a family holiday to remember.

We look forward to seeing you, and the family, soon.

The JCA Family Venture Team T: 01273 647230 E: enquiries@jca-adventure.co.uk W: www.jca-adventure.co.uk/family-venture

Let the adventure begin…

.

Web: www.Jca-adventure.co.uk www.condoverhall.co.uk Call: 01273 647230

Contents Condover Hall 4 Active, together 6 Accommodation & Meals 8 All You Need to Know 10

Condover Hall

Centre Map

Mansion House 4 4

5

4

3 6 7

1

4

5 6

8 8

2 7

1

5

1

6

2

3

4

15

11

10

10

4 4

5

6

1

2

3

15

14 15

15

8 12

2

13

8

7

14

1 15

5

6

Illustrated and Designed by William Bianchi. www.williambianchi.co.uk

An unrivalled range of facilities With so many facilities on-site, you will not have time to fit everything in. Our action-packed itineraries have been designed to ensure that you have the best experience at Condover morning, day and night.

• Purpose built High & Low Ropes Course • Indoor Sports Hall • All weather sports pitches • Indoor Pool

If you’re looking for an exciting and inspiring venue for a family adventure, you won’t find a better setting than our beautiful Condover Hall activity centre! Located within the splendid Shropshire countryside with easy motorway access, this unique mansion has lots of indoor and outdoor activities and is surrounded by stunning countryside, making it the perfect location for your next family activity break.

Your child may have visited us already on a school residential, so why not come and see what the fuss is about? Take part with your children in adventurous activities together such as abseiling, fencing, archery, kayaking, laser maze, and more. At the end of the day relax in our bar area with views over the rolling Shropshire countryside or head for the cinema room for a family film.

4

Indoor Activities

3

IT Suites

4

The Orangery Bar

5

Gift Shop

6

Coffee Shop

1

Court Jester

2

Zip Wire

Where is the Centre?

Located in the village of Condover near to the market town of Shrewsbury.

3

Survival Woods

4

Initiative Exercises

5

Campfire

6

Low Ropes

7

Archery Range

8

Multi Use Gaming Area

9

High Ropes

10

The Tower

11

Staff Accommodation

12

Sports Hall

13

Swimming Pool

14

Restaurant

15

Classrooms Dormitories

11

Our Flagship Centre

15

15

13

10

15

3

9

2

The Grounds

2

9

Reception

3

12

5

1

• Cinema Room • Tuck Shop / Gift Shop • Bar / Café Area • Grade 1 Listed Gardens • Extensive Woodland

Our activities From the adrenaline-fuelled High Ropes Course to the skilful Archery Range to the Challenging Laser Maze Room, at Condover we have something for the whole family, come rain or shine!

• Abseiling • Archery • Buggy Build • Grind of Stones • Kayaking*

• Laser Maze Room • Orienteering • Raft Building* • Trapeze • Wall Climbing

*watersports are only available for those staying during the week

Our instructors Our aim is to provide multi-activity courses with safety as our top priority and with the emphasis on enjoyment, education and selfdevelopment. All of our instructors are suitably qualified and have gone through our gruelling JCA induction and training process – so rest assured they will take excellent care of you and your family.

1

Owen

2

Richmond

3

Thorpe

4

Hancock

5

Hodnet

6

Pottage

7

Mill House

8

Brook

Great feedback for Condover...

“A good range of different activities to cater for all abilities.

Well structured, well supervised and well explained.”

“Great balance of thrills and less high impact - all excellent, The indoor laser maze is a hidden gem.”

“We have thoroughly enjoyed all of the activities and even tried new sports and challenges.”

“A good range of activities provided. Children (and parents) enjoyed the breadth that allowed everyone to be good at something.”

and our Instructors...

“The instructors were very, very enthusiastic, engaging with both kids and adults.”

“Our instructors Sam, Ollie and Harley were fantastic with both kids and adults, encouraging but not forcing. If we came back we would love to have the same team again.”

“Really enthusiastic about all the activities. They showed loads of encouragement to everyone and those to do activities even when scared.”

“Luke has been great. He has been a perfect mix of encouragement and understanding. The kids, and us, have loved his way. We would all come back because of him.”

5

Active, together

Local attractions The great location of Condover Hall means families can use our Activity Centre as a base and spend one day visiting local attractions such as Alton Towers or the beautiful national park of Snowdonia.

• Liverpool (pictured) • Shrewsbury • Snowdonia National Park • Ironbridge (pictured) • Chester • Alton Towers

Prices, dates & inclusions Prices: 3 nights 4 nights 7 nights 1 Adult and 1 Child £500 £650 £850 1 Adult and 2 Children £600 £750 £950 1 Adult and 3 Children £650 £850 £1050 2 Adults and 1 Child £600 £750 £950 2 Adults and 2 Children £650 £850 £1050 2 Adults and 3 Children £700 £900 £1150 Dates and Durations: • Friday 25th July – 3 nights • Friday 1st August – 3 nights • Friday 15th August – 3 nights • Saturday 16th August – 7 nights • Monday 18th August – 4 nights Price includes: • Full Board Accommodation • Activities for adults and children 8 years and above • Children under 8 years can take part in some activities subject to size and safety restrictions • Free day to visit local attractions

Action-Packed itineraries

Example 4 night itinerary

Our aim is to provide you and your family with a range of wonderful activities to enjoy together. In between high ropes, archery and much more, there will be ample time to enjoy the stunning grounds and the wide variety of fantastic food on offer. We also encourage a ‘free day’ to visit the exciting nearby attractions

Friday Saturday

Laser/Grid of Stones/ Fencing

Tuesday Wednesday Thursday

Example 3 night itinerary AM

AM Monday

Friday PM

EVENING

2pm - Arrive/Induction/ 3.30pm - Archery

Team Challenge

Abseiling/Buggy Build

Run Around Quiz Conquest

Sunday

Climbing/Orienteering

Free Afternoon

Monday

High Ropes/Tunnelling /Vortex

12 noon Depart

EVENING Fun Family Challenge

Abseiling/Buggy Build

Interactive Quiz

Free Day

Free Day

Free Day

High Ropes/Archery

Watersports (3hrs)

Karaoke /Party Games

Orienteering/Climbing

12 noon Depart

Example 7 night itinerary AM Saturday Sunday

Laser/Grid of Stones/ Fencing

PM

EVENING

2pm - Arrive/Induction/ 3.30pm - Archery

Fun Family Challenge

Abseiling/Buggy Build

Interactive Quiz

Monday

Free Day

Free Day

Free Day

Tuesday

High Ropes/Archery

Watersports (3hrs)

Karaoke /Party Games

Wednesday

6

Laser/Grid of Stones/ Fencing

PM 2pm - Arrive/Induction/ 3.30pm - Archery

Team Challenge

Laser Quest

Vortex Room

Thursday

Zip Wire

Orienteering

Camp Fire

Friday

Free Day

Free Day

Free Day

Orienteering/Climbing

12 noon Depart

Saturday

7

Accommodation & Meals

Sample menu Below is a sample menu. If you have special dietary needs it is vital that you fill in the forms you have been sent and return them to us by the due date so the information can then be passed on to the catering team at the centre. Wherever possible we will try to cater for your needs, if we are unable to meet your requirements, we will inform you as soon as possible. First meal included is evening meal on arrival day with last included meal being breakfast on departure day.

Breakfast

*** Lunch

*** Dinner ***

***

“Every meal was well prepared, with enough variety to please everyone.”

-------------------------------------

“Fantastic food, really good choice and excellent quality.”

“A great varied menu and fantastic that they catered for special dietary requirements.”

Family rooms Spacious multi-bedded dormitories are available for families, with bunk-beds and complimentary bedding. Most dormitories offer en-suite facilities and are furnished to ensure an enjoyable stay throughout your time at Condover Hall. The residential buildings are set within a secluded and secure area of the grounds, yet within easy reach of the main centre.

Upgraded Parent Rooms (Available at a supplement) Parent rooms are comfortable furnished with flat screen TV, tea and coffee making facilities and complimentary bedding. These rooms are a mixture of twin and singles, most with en-suite facilities within the same building to the children.

Please note: Condover Hall is not a hotel, but a children’s residential activity centre.

Accommodation is therefore situated in our purpose built buildings in the grounds of the estate, within a private dormitory room (sleeping in bunk-beds) which the family will have to themselves.

8

nt Rooms

Upgraded Pare

9

All you need to know

Check list/Kit list required for activities: Clothes:

Trousers (it is important that children do not wear jeans whilst doing activities for safety and comfort reasons)

What does JCA stand for?

Shorts

Junior Choice Adventure, we are proud to be part of TUI Travel plc.

T-Shirts

What age groups do you cater for?

Long sleeve top for archery

Is previous experience necessary for some of your more specialised activities?

No previous experience is necessary. All our staff are fully trained to instruct children from all levels of capability to ensure enjoyment for everyone.

What are the arrival/departure times?

Tracksuit Jumper/Sweatshirt/Fleece Waterproof jacket/Anorak Waterproof trousers or trousers that can get muddy/wet

Arrival from 2pm, Departure 12 noon. (We may ask you to depart your rooms at 9.30am so our housekeeping team can prepare the centre for our next guests).

Swimwear

Are all of your staff CRB checked?

Gloves/Hat/Cap

We are registered with the Criminal Records Bureau and also insist on two references for each employee. We require all candidates to submit an enhanced disclosure to the CRB and check these results to ensure staff members are suitable. All staff complete a formal induction, training and assessment period before commencing employment and are subject to continual assessment by Senior Staff throughout their period of employment to ensure they meet our high standards.

Will we need any particular clothing or equipment?

Two towels (one for swimming and one for washing)

Trainers or substantial footwear Old shoes (for muddy activities) Wellies

JCA will provide all the specialist equipment necessary to undertake activities. We ensure all of our equipment conforms to the British or European standards. Daily safety and equipment checks are made and recorded at all of our centres. Risk assessments have also been carried out for all activities at our Centres. A kit list is provided.

Sunglasses

What type of food will be provided?

Toiletries:

JCA aim to provide a healthy balanced and high-energy diet during the course of your stay. Vegetarian options are available and we ask that you inform us of any special dietary requirements at the time of booking. Special dietary requirements can be catered for but we must be notified at least two weeks prior to arrival. A sample menu is provided.

Wash bag

What is included in the price?

Toothpaste

The price includes full board, insurance and all activities. Our Public Liability and Travel Insurance documents can be downloaded from our website.

What happens if it rains?

Most activities can be run in wet weather, however, if weather is extreme and activities cannot be run the Centre Manager will implement the centres wet weather plan.

Do JCA hold any accreditations?

We acknowledge the roles of a range of regulatory and advisory bodies and we strive to exceed the standards defined by BAPA, AALA, HSE, DFES and a range of sporting National Governing Bodies.

Packed at centre

Pairs of socks (including plenty of spares)

Frequently Asked Questions

Activities are based on children from 8-15 years. With the parents consent younger children are able to take part in some activities subject to healthy and safety guidelines.

Packed at home

Toothbrush

Flannel Soap Shower Gel Hair products (shampoo/conditioner) Hair ties (for long hair) Sun cream

Do you cater for specific needs?

Absolutely! We are dedicated to providing everyone with the opportunity to enjoy the JCA experience. Many special needs children and groups travel with us every year, as most of our activities can be adapted to suit the needs of the individual. We will be happy to discuss your specific requirements at the time of booking.

Does your insurance cover personal belongings?

We are not insured against these items and in our experience it is not advisable to bring expensive personal belongings on an activity trip.

What is a Free Day?

When the itinerary shows a “free day” your breakfast and dinner will be provided with a packed lunch available on request. This time gives you an opportunity to explore local attractions as a family.

10

Other: Water bottle Book to read The company has endeavoured to provide accurate information in this publication as at 19 June 2014. However there may be circumstances outside of the companies control where certain facilities are unavailable or out of operation.

11

Arrival & departure details

Security

Arrival is from 2pm, when our JCA team will welcome you and your family and explain the following;

All of our centres and activities operate to the highest safety standards and we continually monitor, assess and develop our procedures to ensure that those standards are consistently maintained. We conform to several National Governing Bodies’ Codes of Practice and always strive to exceed their standards. JCA are Learning Outside the Classroom quality badge holders ensuring good practice, high quality teaching and learning experiences and risk management. Our courses promote personal, social and health education by;

• Site Rules • Safety Procedures

• Activity Courses • Tour of the Centre

Your first activity will start at approximately 3:30pm. Departure on the last day is by 12 noon. (We may ask you to depart your rooms at 9.30am so our housekeeping team can prepare the centre for our next guests).

Health & Safety Safety is our top priority at JCA. All of our centres comply with Health and Safety requirements and we hold copies of their Public Liability Insurances. Our Safety Management System has been externally inspected and verified and each member of staff is trained to the standards depicted.

We have a formalised Emergency Procedures Plan, of which all staff have received training, and in the unlikely event of a serious emergency we have the support of the TUI Crisis Management Team.

Our instructors carry a First-Aid Kit on all activity sessions and hold the Health and Safety Executive Appointed Person Award.

General Conduct We encourage guests to be considerate and polite to others to the keep the JCA centre tidy. We require guests to be punctual as activities will start at the timetabled slot. Every guest at the centre has an equal right to enjoy themselves and we keep a close check on teasing, bullying or any other anti-social behaviour.

When necessary we will contact the parent/guardian of a child with persistent behavioural problems and take immediate steps to remedy the situation.

.

Web: www.Jca-adventure.co.uk

www.condoverhall.co.uk Call: 01273 647230

• Allowing young people to face new challenges and overcome fears • Developing coordination and mastering new skills • Developing effective communication skills • Adapting to new situations and environments • Solving problems and taking responsibility • Encouraging discipline and self-control • Increasing self-esteem and confidence • Promoting team work • Gaining independence • Promoting a healthy lifestyle • Developing a positive attitude towards others and balancing points of view We acknowledge the roles of a range of regulatory and advisory bodies and we strive to exceed the standards defined by BAPA, AALA, HSE, DFES and a range of Sporting National Governing Bodies.

Security Accommodation styles may vary but the emphasis on security does not. Our operating systems at Condover Hall ensures that we meet the highest standards of security. Some of these measures include: Fire Procedure Fire Safety

Site Security

Access to Public Visitors Out of bounds areas

12

On the arrival day the JCA team will talk through the fire procedure.

All of our centres comply with UK standards and are audited to ensure all procedures and certificates are up to date.

A member of JCA staff is on call 24 hours a day. In the evenings Senior staff are on duty until 10.30pm. In addition to this our night security patrol the grounds throughout the night from 10.30pm to 7.30am.

There is no access to the general public at this site.

All visitors are required to sign the visitor book on arrival and wear a badge.

The managers and staff accommodation is out of bounds. Other areas will be highlighted on arrival.

13