Communications and collaboration by jcy1978

Communications and Collaboration

Communication and collaboration that’s always on, always available, always productive Working together, people can achieve extraordinary things. Improve their collaboration and communications with technology that empowers them to engage and innovate right now—anywhere, on any device— and measurable improvement in productivity and business results can occur. Pomeroy Communications and Collaboration solutions deliver improved productivity and business results by extending the boundaries of your organization and enhancing internal and external communications by unifying voice, video, messaging, and mobile applications across your wired, wireless and mobile networks. At Pomeroy, we have one goal—to provide seamless, hassle-free communication across your organization, linking people wherever they are, just as if they were all engaged in a hallway conversation. That requires transparent technology fueled by ingenuity to enhance collaboration, creativity and productivity in meaningful and measurable ways that add value to the bottom line.

It’s the end user and end point that matter most It’s the most personal of the IT disciplines because it’s all about the end user experience. Employees need a feature rich environment that is simple and intuitive. Complexity is the enemy—if it isn’t easy to understand, people won’t use it. Our voice over IP and collaboration tools provide a rich, immersive communication experience based upon integrated messaging, soft phones, video enabled phones, web conferencing and high-definition video collaboration. And, portability across multiple platforms allows organizations to be more productive, agile and mobile.

Fast, intuitive connectivity through IP based communications leverages single call-control architecture for voice, video and conferencing and reduces operational overhead compared with maintaining separate call structures for each individual technology. Highly secure, reliable, scalable communications take advantage of your LAN and WAN to improve user flexibility and productivity with a full range of communications and third-party applications. Support for multiple platforms provides flexibility to your employees, clients and partners. A device agnostic approach means users take advantage of the same tools and experience on all their devices–desktops, laptops, tablets and the latest smart phones and devices. In today’s BYOD environment, all devices become effective extensions of the network. A wide range of video options, from video phones, desk and meeting room systems, to immersive high definition telepresence systems, brings meetings to life and reduces travel costs through the use of rich media conferencing. The key is optimizing the network to avoid complexity and end-user frustration. That means simplified video call set up, high quality video and sound that produce a positive user experience. Cloud and premise based solutions agilely support enterprise class IP telephony and contact center requirements. Cloud based telephony applications can be flexibly deployed onsite, on-demand, and in blended deployment models. Cloud solutions mean faster deployments, improved scalability, seasonal pricing and OpEx advantages, instant access to new technologies—and accelerated business results.

Know where you are, where you need to be Visibility into your network begins with an assessment of the infrastructure as the foundation for the design and implementation of a solution that delivers enhanced communication and collaboration. Pomeroy Healthchecksm analyzes network readiness for IP voice and video. • Design and configuration of existing VoIP solution • Current bandwidth availability, latency, packet loss, jitter, security, echo and reliability • Network physical/logical redundancy and load balancing • Present vs. future planned state and gap closure plan • Financial and technical resource requirements

Pomeroy Monitoring and Management Pomeroy Communications and Collaboration is part of our Network Services portfolio, including 24/7/365 support for your entire infrastructure across one or more geographically-dispersed locations. Clients rely on us to maintain continuous watch over their IT environment to ensure optimal performance and quick restoration of critical technology resources—voice and data networks, mobile devices, servers, storage, security, databases and applications—all in real time through our U.S.-based Remote Monitoring and Management Centers. For more information contact your Pomeroy representative or visit www.pomeroy.com.