Examination Procedures Policy

Examination Procedures DATE REVIEW DATE

February 2021 March 2022

Owner Version Number: Working Date:

Examinations Officer Ver03 02/11/2020

Legal Sign-off by: Legal Sign-off date: Type of Policy: Authorised by Exec: Authorised by Board: Effective date of Policy: Circulation:

February 2021 Internal

CONTENTS SECTION 1: EXAMINATION PROCEDURES ................................................................. 2 PURPOSE OF THE EXAMINATION PROCEDURES ................................................. 2 ROLES AND RESPONSIBILITIES OVERVIEW ........................................................... 2 THE EXAM CYCLE .................................................................................................. 6

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SECTION 1: EXAMINATION PROCEDURES PURPOSE OF THE EXAMINATION PROCEDURES 1.1

Jumeirah English Speaking School is committed to ensuring that the exams management and administration process is run effectively and efficiently. This exam procedure will ensure that: 1.1.1

1.2

all aspects of the centre exam process are documented and other relevant exams-related policies, procedures and plans are signposted, thus a)

the workforce is well informed and supported;

b)

all centre staff involved in the exams process clearly understand their roles and responsibilities;

c)

all exams and assessments are conducted in accordance with JCQ and Cambridge International Exams awarding body regulations, guidance and instructions;

d)

exam candidates understand the exams process and what is expected of them.

This procedure is communicated to all relevant centre staff, after each annual review, during staff briefings and the procedure is posted on the staff intranet/school website.

ROLES AND RESPONSIBILITIES OVERVIEW 2.1

Head of Centre (HoC) 2.1.1

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Will be familiar with the contents, refer to and direct relevant centre staff to annually updated JCQ publications including: a)

http://www.jcq.org.uk/exams-office/general-regulations

b)

http://www.jcq.org.uk/exams-office/ice---instructions-for-conductingexaminations

c)

http://www.jcq.org.uk/exams-office/access-arrangements-andspecial-consideration

d)

http://www.jcq.org.uk/exams-office/malpractice

e)

http://www.jcq.org.uk/exams-office/non-examination-assessments (and the instructions for conducting controlled assessment and coursework)

f) 2.1.2

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http://www.cie.org.uk/images/337783-cambridge-handbook-2017international.pdf

The HoC will ensure: a)

the National Centre Number Register (NCNR) annual update (administered on behalf of the JCQ member awarding bodies by OCR) is responded to;

b)

the Exams Officer (EO) attends appropriate training events offered by awarding bodies, MIS providers and other external providers to enable the exam process to be effectively managed and administered;

c)

centre staff are supported and appropriately trained to undertake key tasks within the exams process;

d)

ensure teaching staff undertake key tasks, as detailed in this procedure, within the exams process (exam cycle) and meet internal deadlines set by the EO and SENCo;

e)

that a teacher who teaches the subject being examined, or a senior member of teaching staff who has had overall responsibility for the candidates’ preparation for the examination, is not an invigilator during the examination or on-screen test;

f)

ensure teaching staff keep themselves updated with awarding body teaching-specific information to confirm effective delivery of qualifications;

g)

ensure teaching staff attend relevant awarding body training and update events;

h)

security within the examination process is managed according to JCQ and awarding body regulations, guidance and instructions;

i)

ensure procedures are in place in the event of the centre being unavailable for examinations owing to an unforeseen emergency;

j)

risks to the exam process are assessed and appropriate risk management processes are undertaken and a written exam contingency plan is in place;

k)

the required internal appeals procedures are in place;

l)

an exams disability procedure is in place showing the centre’s compliance with relevant legislation and good practice in relation to the Equality Act 2010 (UK) and the conduct of examinations;

2.1.3

m)

staff are only entered for qualifications through the centre where entry through another centre is not available;

n)

the appropriate steps are taken where a candidate being entered for exams is related to a member of centre staff.

Exam contingency plan a)

2.1.4

Internal appeals procedures a)

2.1.5

The procedure is posted on the staff intranet.

Exams Officer (EO) 2.2.1

The EO will be: a)

2.3

Procedures are posted on the staff intranet.

Disability procedure (exams) a)

2.2

The plan is posted on the staff intranet.

fully familiar with the contents of annually updated JCQ publications including: (i)

http://www.jcq.org.uk/exams-office/general-regulations;

(ii)

http://www.jcq.org.uk/exams-office/ice---instructions-forconducting-examinations;

(iii)

http://www.jcq.org.uk/exams-office/malpractice;

(iv)

http://www.jcq.org.uk/exams-office/post-results-services;

(v)

http://www.cie.org.uk/images/337783-cambridge-handbook2017-international.pdf;

(vi)

http://www.cie.org.uk/images/86462-how-to-identify-andprevent-malpractice.pdf

b)

be fully familiar with the contents of annually updated information from all awarding bodies on administrative procedures, key tasks, key dates and deadlines;

c)

ensure key tasks are undertaken and key dates and deadlines met;

d)

recruit, train and deploy a team of internal/external invigilators;

Special Educational Needs Co-ordinator (SENCo)

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2.3.1

2.4

a)

http://www.jcq.org.uk/exams-office/access-arrangements-andspecial-consideration

b)

http://www.cie.org.uk/images/337783-cambridge-handbook-2017international.pdf

c)

http://www.cie.org.uk/images/85706-how-to-apply-for-accessarrangements.pdf

2.3.2

Lead on the access arrangements and reasonable adjustments process (referred to in this procedure as ‘access arrangements’);

2.3.3

If not the qualified specialist assessor, will work with the person appointed, on all matters relating to assessing candidates and the administration of the assessment process;

2.3.4

Will present when requested by a JCQ inspector, evidence of the specialist assessor’s qualification;

2.3.5

Will provide, when requested by a JCQ inspector, the files of access arrangement candidates or will ensure the HoC or EO has access to these files in case of the SENCo absence.

Teaching staff 2.4.1

2.5

Will be fully familiar with the contents, refer to and direct relevant centre staff to annually updated JCQ publications including:

Teaching staff will: a)

undertake key tasks, as detailed in this procedure, within the exams process and meet internal deadlines set by the EO and SENCo;

b)

keep themselves updated with awarding body teaching-specific information to confirm effective delivery of qualifications;

c)

attend relevant awarding body training and update events.

Invigilators 2.5.1

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Members of the invigilation team will: a)

attend training, update, briefing and review sessions as required;

b)

provide information as requested on their availability to invigilate;

c)

sign a confidentiality and security agreement (external invigilators) and confirm whether they have any current maladministration/malpractice sanctions applied to them.

2.6

Reception staff 2.6.1

2.7

Site staff 2.7.1

2.8

Will support the EO in dealing with exam-related deliveries and dispatches with due regard to security at all times.

Will support the EO in relevant matters relating to exam rooms and resources.

Candidates 2.8.1

Where applicable in this procedure, the term ‘candidates’ refers to candidates and/or their parents/carers.

THE EXAM CYCLE 3.1

The exams management and administration process that needs to be undertaken for each exam series is often referred to as the exam cycle and relevant tasks required within this grouped into the following stages: a)

planning;

b)

entries;

c)

pre-exams;

d)

exam time;

e)

results and post-results;

3.2

This exam procedure identifies the roles and responsibilities of centre staff within this cycle.

3.3

Planning 3.3.1

Information sharing a)

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The HoC will direct relevant centre staff to annually updated publications including: (i)

http://www.jcq.org.uk/exams-office/general-regulations

(ii)

http://www.jcq.org.uk/exams-office/ice---instructions-forconducting-examinations

(iii)

http://www.jcq.org.uk/exams-office/access-arrangements-andspecial-consideration

(iv)

http://www.jcq.org.uk/exams-office/malpractice

b)

3.3.2

(v)

http://www.jcq.org.uk/exams-office/non-examinationassessments (and the instructions for conducting controlled assessment and coursework)

(vi)

http://www.cie.org.uk/images/337783-cambridge-handbook2017-international.pdf

The EO will: (i)

inform relevant centre staff of JCQ and awarding body documentation relating to the exam process that has been updated;

(ii)

signpost relevant centre staff to information that should be provided to candidates;

(iii)

as the centre administrator, approve relevant access rights for centre staff using awarding body secure extranet sites.

Information gathering a)

b)

The EO will: (i)

undertake an annual information gathering exercise in preparation for each new academic year to ensure data about all qualifications being delivered is up to date and correct;

(ii)

start to undertake this exercise each July using a centre-devised information gathering form;

(iii)

collate all data/information gathered into spreadsheet as one central point of reference;

(iv)

research awarding body guidance to identify administrative processes, key tasks, key dates and deadlines for all qualifications;

(v)

produce an annual exams plan of key tasks and key dates to ensure all external deadlines can be effectively met; inform key centre staff of internal deadlines;

(vi)

collect information on internal exams to enable preparation for and conduct of mocks/PPEs/end of year sessions.

summary

The HoC will: (i)

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a

ensure teaching staff respond to requests from the EO on information gathering and meet the internal deadline for the return of information;

3.3.3

inform the EO of any changes to information in a timely manner minimising the risk of late or other penalty fees being incurred by an awarding body;

(iii)

are familiar with the annual exams plan of internal deadlines.

Access arrangements a)

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(ii)

The SENCo will: (i)

assess affected candidates (or work with the appointed specialist assessor) to identify access arrangements requirements;

(ii)

gather evidence of need to support access arrangements;

(iii)

liaise with teaching staff to gather evidence of normal way of working;

(iv)

determine candidate eligibility for arrangements or adjustments that are centre-delegated;

(v)

gather signed data protection notices from candidates where required;

(vi)

apply for approval through Access arrangements online (AAO), where required or through the awarding body where qualifications sit outside the scope of AAO;

(vii)

keep relevant evidence on file for JCQ inspection purposes;

(viii)

liaise with the EO regarding exam time arrangements for access arrangement candidates;

(ix)

ensure staff appointed to facilitate access arrangements for candidates are appropriately trained and understand the rules of the particular access arrangement;

(x)

liaise with the EO to ensure that invigilators are trained in disability issues;

(xi)

provide and annually review an Access arrangements procedure to bring all aspects of the process together in relation to identifying the need for, requesting and implementing access arrangements;

(xii)

provide and annually review a centre procedure on the use of word processors in exams and assessments;

b)

(xiii)

ensure criteria for candidates allowed separate invigilation within the centre is clear, meets the requirements of JCQ access arrangements and best meets the needs of individual candidates and remaining candidates in main exam rooms;

(xiv)

Teaching staff will support the SENCo in determining and implementing appropriate access arrangements.

Access arrangements procedure (i)

3.3.4

Internal assessment a)

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The centre’s procedure is posted on the staff intranet.

The HoC will ensure: (i)

a written internal appeals procedure is in place for a candidate to appeal against internally assessed marks (see Roles and responsibilities overview);

(ii)

a written procedure for the management of controlled assessment is in place I/GCSE qualifications, identifying staff responsibilities and examining potential risks;

(iii)

a procedure for the management of non-examination assessment is in place for new I/GCSE qualifications, identifying staff responsibilities and examining potential risks;

(iv)

irregularities are investigated and any cases of suspected malpractice reported to the awarding body, as required;

(v)

teaching staff have the necessary and appropriate knowledge, understanding, skills, and training to set, conduct, mark and authenticate candidates’ work;

(vi)

a process of internal moderation and standardisation is in place;

(vii)

teaching staff delivering I/GCSE qualifications follow instructions for conducting controlled assessmenthttp://www.jcq.org.uk/exams-office/controlledassessments/ http://www.cie.org.uk/images/337783-cambridgehandbook-2017-international.pdf and subject-specific information where provided by the awarding body;

(viii)

teaching staff delivering new I/ GCSE specifications follow instructions for conducting non-examination assessments http://www.jcq.org.uk/exams-office/non-examinationassessments and the specification provided by the awarding body;

(ix) b)

Controlled assessment procedure (i)

c)

e)

(i)

appropriate instructions for conducting internal assessment are followed;

(ii)

candidates are aware of awarding body information for candidates on producing work that is internally assessed.

The EO will: identify relevant key dates and administrative processes that need to be followed in relation to internal assessment.

Invigilation a)

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The procedure is posted on the staff intranet.

Teaching staff will ensure:

(i) 3.3.5

The procedure is posted on the staff intranet.

Non-examination assessment procedure (i)

d)

for other qualifications, teaching staff follow appropriate instructions issued by the awarding body.

The HoC will: (i)

ensure relevant support is provided to the EO in recruiting, training and deploying a team of invigilators;

(ii)

determine if additional invigilators will be deployed in practical exams in addition to the subject teacher.

b)

3.4

The EO will: (i)

recruit additional invigilators where required to effectively cover all exam periods/series’ throughout the academic year;

(ii)

collect information on new recruits with the support of HR;

(iii)

provide an annual training event for new invigilators and an update event for experienced invigilators in the conduct of exams;

(iv)

ensure invigilators supervising access arrangement candidates understand their role (and the role of a facilitator who may be supporting a candidate) and the rules and regulations of the access arrangement(s);

(v)

liaise with the SENCo to ensure that invigilators are trained in disability issues.

Entries 3.4.1

The term ‘entries’ is used to describe entry/registration information for internally and externally assessed components, and certification of qualifications against which a result will be reported.

3.4.2

Estimated entries

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a)

The EO will request estimated or early entry information, where this may be required by awarding bodies, from teaching staff in a timely manner to ensure awarding body external deadlines for submission can be met.

b)

Estimated entries collection and submission procedure (i)

The awarding body identifies a deadline (key date) for submitting estimated entries;

(ii)

Information gathered from teaching staff/MIS (during the annual information gathering exercise) is used to inform potential future entries for each qualification and an estimated number of candidates;

(iii)

This information is submitted to awarding bodies online (via awarding body secure extranet sites).

c)

Guidance on submitting estimated entries (and if this is required) is provided in awarding body administrative guides.

d)

Teaching staff will:

3.4.3

(i)

provide information requested by the EO to the internal deadline;

(ii)

inform the EO immediately of any subsequent changes to information.

Final entries a)

b)

The EO will: (i)

request final entry information from teaching staff in a timely manner to ensure awarding body external deadlines for submission can be met;

(ii)

inform teaching staff of subsequent deadlines for making changes to final entry information without charge;

(iii)

confirm with teaching staff final entry information that has been submitted to awarding bodies;

(iv)

ensure as far as possible that entry processes minimise the risk of entries or registrations being missed and reduce the potential for late or other penalty fees being charged by awarding bodies.

Final entries collection and submission procedure (i)

The awarding body identifies a deadline (key date) for submitting final entries.

(ii)

The EO: • • •

gathers entry collection data from MIS and provides this final entry information to teachers; identifies an internal deadline for teachers to return final entry information; inputs and submits final entries online (via awarding body secure extranet sites;

OR •

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accesses basedata files from awarding body websites (some basedata may need to be requested directly from the awarding body); downloads the basedata into the centre’s managements information system (MIS); distributes entry reports for teaching staff to confirm candidates to be entered; identifies an internal deadline for teachers to return entry;

• •

c)

Guidance on submitting final entries is provided in awarding body administrative (entry) guides.

d)

Teaching staff will: (i)

provide information requested by the EO to the internal deadline;

(ii)

inform the EO immediately, or at the very least prior to the deadlines, of any subsequent changes to final entry information, which includes: • • •

(iii) 3.4.4

b)

All exam fees are invoiced to the candidate (or parent/carer).

The EO will: (i)

have clear entry procedures in place to minimise the risk of late entries;

(ii)

charge any late or other penalty fees to departmental budgets OR candidates (or parents/carers).

The HoC will ensure teaching staff minimise the risk of late entries by: (i)

following procedures identified by the EO in relation to making final entries;

(ii)

meeting internal deadlines identified by the EO for making final entries.

Re-sit entries a)

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check final entry submission information provided by the EO and confirm information is correct.

Late entries a)

3.4.6

changes to candidate personal details; amendments to existing entries; withdrawals of existing entries;

Entry fees a)

3.4.5

inputs final entry information into the MIS; creates an entry file and submits to each awarding body by electronic data interchange (EDI)/A2C order (via the A2C system).

The EO will:

b)

(i)

issue results to candidates;

(ii)

where relevant, inform teaching staff and candidates of re-sit opportunities in the next available exam series;

(iii)

identify the process for requesting a re-sit entry.

Where still enrolled at the centre, candidates: (i)

3.4.7

Private candidates a)

3.4.8

3.5

The centre does not accept entries from private candidates.

Transfer of credit a)

3.4.9

must pay the appropriate entry fee.

The centre does not offer GCE AS qualifications so transfer of credit arrangements is not applicable.

Candidate statements of entry a)

The EO will provide candidates with statements of entry for checking.

b)

Teaching staff will ensure candidates check statements of entry and return any relevant confirmation required to the EO.

c)

Candidates will confirm entry information is correct and notify the EO of any discrepancies.

Pre-exams 3.5.1

Access arrangements a)

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The SENCo will ensure: (i)

appropriate arrangements, adjustments and adaptations are in place to facilitate access for candidates where they are disabled within the meaning of the Equality Act 2010 (UK);

(ii)

a candidate is involved in any decisions about arrangements, adjustments and /or adaptations that may be put in place for him/her;

(iii)

exam information e.g. individual exam timetable, room allocation is adapted where this may be required for a disabled candidate;

(iv) 3.5.2

appropriately trained centre staff are allocated to facilitate access arrangements for candidates in exams and assessments.

Briefing candidates a)

Before exams the EO will: (i)

issue individual exam timetable information to candidates;

(ii)

issue relevant awarding body information for candidates;

(iii)

issue centre exam information to candidates which will include information on: • • • • • •

3.5.3

Access to scripts, enquiries about results and appeals procedures a)

Candidates are informed through the issue of a candidate exam handbook of the post-results services that will be made available to them by the awarding bodies after the issue of results.

b)

The handbook details these services which are currently:

c)

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exam clashes; arriving late for an exam; absence or illness during exams; what equipment is/is not provided by the centre; when results and certificates will be issued; the post-results services and how the centre will administer requests from candidates for access to scripts, enquiries about results and appeals.

(i)

enquiries about results (EARs);

(ii)

access to scripts (ATS).

The handbook informs candidates that on collection of results: (i)

they will be provided with detailed information on the deadlines, fees and charges for these services as they relate to their qualifications;

(ii)

they can ask the EO for an enquiry, consent and payment form in order to make an EAR or ATS request;

(iii)

no request will be accepted without the candidate providing informed written consent/permission;

(iv)

no request will be processed without the relevant fee being paid.

3.5.4

Dispatch of exam scripts a)

3.5.5

3.5.6

The EO will identify and confirm arrangements for the dispatch of candidate exam scripts with DHL as required by the awarding body.

Estimated grades a)

The HoC will ensure teaching staff provide estimated grade information to the EO to the internal deadline (where this still may be required by the awarding body).

b)

The EO will: (i)

submit estimated grade information to awarding bodies to meet the external deadline (where this may still be required by the awarding body);

(ii)

keep a record to track what has been sent.

Internal assessment a)

The HoC will ensure: (i)

procedures are in place for candidates to appeal internally assessed marks or request a review of the centre’s marking of an assessment (when a centre is required to make reviews available);

(ii)

teaching staff mark and authenticate candidates’ work according to awarding body requirements;

(iii)

teaching staff provide marks for internally assessed components of qualifications to the EO to the internal deadline;

(i)

teaching staff provide marks for internally assessed components of qualifications to the awarding body to the external deadline;

(ii)

teaching staff provide required samples of work for moderation to the EO to the internal deadline;

(i)

teaching staff provide required samples of work for moderation to the awarding body to the external deadline.

OR

OR

b)

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The SENCo will:

(i) c)

Teaching staff will: (i)

d)

e) 3.5.7

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support the SENCo in implementing appropriate access arrangements for candidates undertaking internal assessments.

The EO will: (i)

submit marks and samples to awarding bodies/moderators to meet the external deadline;

(ii)

keep a record to track what has been sent;

(iii)

log moderated work returned to the centre;

(iv)

ensure teaching staff are aware of the guidelines in terms of retention and subsequent disposal of candidates’ work.

Candidates will authenticate their work as required by the awarding body.

Invigilation a)

3.5.8

liaise with teaching staff to implement appropriate access arrangements for candidates undertaking internal assessments.

The EO will: (i)

provide an invigilation handbook and train/update invigilators annually;

(ii)

deploy invigilators effectively to exam rooms throughout an exam series (including the provision of a roving invigilator to check the rooms where a candidate and an invigilator who is also acting as a practical assistant, a reader and/or a scribe are accommodated on a 1:1 basis);

(iii)

allocate invigilators to exam rooms as per the required ratios;

(iv)

liaise with the SENCo regarding the facilitation and invigilation of access arrangement candidates.

b)

The SENCo will liaise with the EO regarding facilitation and invigilation of access arrangement candidates.

c)

Invigilators will provide information as requested on their availability to invigilate throughout an exam series.

JCQ inspection visit

a) 3.5.9

The HoC or the EO will accompany the Inspector throughout the course of the visit, including inspection of the centre’s secure storage facility.

Seating and identifying candidates in exam rooms a)

The EO will: (i)

ensure a written procedure is in place to verify candidate identity (see below);

(ii)

ensure that invigilators are aware of the procedure;

(iii)

provide seating plans for exam rooms as per JCQ and awarding body requirements.

3.5.10 Verifying candidate identity procedure (b)

Accepted procedure: (i)

Identity (ID) cards showing candidate details and photograph are generated from the MIS, printed and placed on exam desks prior to candidates entering an exam room;

(ii)

Candidates are required to bring their photographic student ID card to each exam and place it on the exam desk;

(iii)

Invigilators are required to check the ID cards placed on desks match the candidate seated at the desk while completing the attendance register;

(iv)

Desk/seating cards showing candidate details are produced and placed on exam desks prior to candidates entering an exam room;

(v)

A senior member of centre staff (authorised by the HoC) who knows the candidates confirms their identity and seating as candidates enter the exam room.

OR

OR

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b)

Invigilators will: (i)

follow the procedure for verifying candidate identity provided by the EO;

(ii)

seat candidates in exam rooms as instructed by the EO in the seating plan.

3.5.11 Security of exam materials a)

The EO will: (i)

have a process in place to record confidential materials delivered to the centre and issued to authorised staff;

(ii)

have in place a recording system to track confidential materials taken from or returned to secure storage throughout the time the material is confidential. This includes a record of the receipt, secure storage and tracking in and out of MFL speaking test materials;

(iii)

receive, check and securely store question papers and other exam materials according to JCQ and awarding body regulations.

b)

Reception staff will follow the process to record confidential materials delivered to the centre and issued to authorised staff.

c)

Teaching staff will follow the recording system to track confidential materials taken from or returned to secure storage throughout the time the material is confidential including MFL speaking test materials.

3.5.12 Timetabling and rooming a)

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The EO will: (i)

produce a master exam timetable for each exam series;

(ii)

identify and resolve candidate exam clashes;

(iii)

identify exam rooms and specialist equipment requirements;

(iv)

allocate invigilators to exam rooms as per the required ratios;

(v)

liaise with site staff to ensure exam rooms are set up according to awarding body regulations;

(vi)

liaise with the SENCo regarding rooming of access arrangement candidates.

b)

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The SENCo will: (i)

liaise with the EO regarding rooming of access arrangement candidates;

(ii)

liaise with other relevant centre staff to ensure appropriate arrangements, adjustments and adaptations are in place to facilitate access for disabled candidates to exams.

c)

Site staff will liaise with the EO to ensure exam rooms are set up according to JCQ and awarding body regulations.

d)

Overnight Supervision: (i)

When candidates are entered for multiple examinations (three or more examinations) timetabled for the same day and the total duration for those papers is more than five and a half hours for GCSE examinations, including approved extra time allowances and/or supervised rest breaks, candidates may, at the center’s discretion, be allowed to take an examination the following morning, including Saturdays;

(ii)

Overnight supervision arrangements should only be applied as a last resort and once all other options have been exhausted;

(iv)

The HoC must be satisfied with any arrangement for overnight supervision of a candidate where necessary and must accept full responsibility for the security of the examination throughout;

(v)

Candidates are not allowed to take examinations on an earlier day than that scheduled on the timetable;

(vi)

The overnight supervision arrangements must ensure that the candidate does not have advance warning of the content of the examination deferred until the following morning. This means the candidate must not meet or communicate with anyone who may have knowledge of the content. This includes any form of electronic communication/storage device, e.g. telephone (both landline and mobile), e-mail, internet and social media. It also extends to television and radio, which could report key details of the day’s examinations.

3.5.13 Transferred candidate arrangements a)

The EO will: (i)

liaise with the host or entering centre, as required;

(ii)

process requests to the awarding body deadline;

(iii)

where relevant (for an internal candidate) inform the candidate of the arrangements that have been made for their transferred candidate arrangements.

3.5.14 Internal exams a)

The EO will: (i)

prepare for the conduct of internal exams under external conditions;

(ii)

provide a centre exam timetable of subjects and rooms;

(iii)

provide seating plans for exam rooms;

(iv)

request internal exam papers from teaching staff;

(v)

arrange invigilation;

b)

The SENCo will liaise with teaching staff to make appropriate arrangements for access arrangement candidates.

c)

Teaching staff will: (i)

provide exam papers and materials to the EO to the deadline specified by the EO;

(i)

conduct internal exams in classrooms;

(ii)

support the SENCo in making appropriate arrangements for access arrangement candidates.

OR

3.6

Exam time 3.6.1

Access arrangements a)

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The EO will:

b)

3.6.2

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provide cover sheets for access arrangement candidates’ scripts where required for particular access arrangements;

(ii)

have a process in place to deal with emergency (temporary) access arrangements as they arise at the time of exams;

(iii)

apply exams for approval through AAO where required or through the awarding body where qualifications sit outside the scope of AAO.

The SENCo will liaise with the EO where a facilitator may be required to support a candidate requiring an emergency (temporary) access arrangement at the time of exams.

Candidate absence a)

3.6.3

(i)

Invigilators will: (i)

be informed of the procedure/process for dealing with absent candidates through invigilator training;

(ii)

ensure that confirmed absent candidates are clearly marked as such on the attendance register and seating plan.

Candidate absence procedure (a)

Every effort will be made to ensure candidates attend every exam.

(b)

As soon as candidates are all seated in the exam room, and as far as possible before the exam starts, empty desks as shown on the seating plan will identify absent candidates.

(c)

The EO will make every effort to determine the whereabouts of a candidate absent from an exam and get him/her into the exam room as soon as possible.

(d)

If a candidate subsequently arrives late, the candidate late arrival procedure will be followed.

(e)

The HoC will instigate internal disciplinary procedures for persistent absentees from exams.

3.6.4

Candidate late arrival a)

b)

3.6.5

b)

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(i)

in accordance with the regulations, ensure that candidates who arrive very late for an exam are reported to the awarding body as soon as practically possible after the exam has taken place;

(ii)

warn candidates that their work may not be accepted for marking by the awarding body.

Invigilators will: (i)

be informed of the procedure/process for dealing with late/very late arrival candidates through training;

(ii)

ensure that relevant information is recorded on the exam room incident log.

Candidate late arrival procedure a)

3.6.6

The EO will:

A late arrival is where a candidate arrives after key time or start time window as per the awarding body guidelines: (i)

Where a candidate arrives late for an exam, the candidate will be allowed into the exam room and as far as possible be allowed the full time to complete the exam;

(ii)

The EO will warn the candidate that his/her work may not be accepted for marking by the awarding body;

(iii)

The EO will complete the JCQ/VLA Very late arrival form and submit to the awarding body within seven days of the exam.

In all cases, before he/she is seated in the exam room, the candidate will be: (i)

asked to hand over any unauthorised materials;

(ii)

read any erratum notices.

c)

Where a candidate arrives after an exam has finished and other candidates have left the exam room, he/she will not be allowed to take the exam.

d)

The HoC will instigate internal disciplinary procedures for persistent late arrivals to exams.

Leaving the examination room

3.6.7

3.6.8 24 | P a g e

a)

If a candidate finishes his/her paper before the published finish time, he/she may not leave.

b)

For examinations that last less than one hour, candidates must be supervised and question papers must be kept in secure storage until the published finishing time of the examination.

c)

Candidates who are allowed to leave the examination room temporarily must be accompanied by a member of centre staff. This must not be the candidate’s subject teacher or a subject expert for the examination in question. Those candidates may be allowed extra time at the discretion of the centre to compensate for their temporary absence.

d)

At the end of the examination, candidates must hand in their script, question paper and any other material before they leave the examination room.

e)

Through training, ensure invigilators are aware how candidates who may be allowed to leave the examination room temporarily should be managed and recorded.

f)

Ensure a candidate who may be allowed to leave the examination room temporarily is accompanied by a member of centre staff who is not the candidate’s subject teacher or a subject expert for the examination in question.

g)

Ensure candidates who have finished the examination and have been allowed to leave the examination room early hand in their script, question paper and any other material before they leave the examination room. Ensure those candidates are not allowed back into the room.

Conducting exams a)

The HoC will ensure venues used for conducting exams meet the requirements of JCQ and awarding bodies.

b)

The EO will: (i)

ensure exams are conducted according to JCQ and awarding body instructions and regulations;

(ii)

use an exam day checklist to ensure each exam session is fully prepared for, unplanned events can be dealt with and associated follow-up is completed.

Dispatch of exam scripts

a)

b) 3.6.9

The EO will: (i)

pack and dispatch scripts as instructed by awarding bodies;

(ii)

keep appropriate records to track dispatch;

(iii)

ensure appropriate arrangements are in place for the collection and despatch of scripts and that scripts are stored securely until collected by courier service.

Security Guards will ensure that where script packages are awaiting collection they will be kept secure until courier service arrives.

Exam papers and materials a)

The EO will: (i)

organise exam question papers and associated confidential resources in date order in secure storage;

(ii)

attach erratum notices received to relevant exam question paper packets in secure storage;

(iii)

collate attendance registers and examiner details in date order;

(iv)

regularly check mail or email inbox for updates from awarding bodies;

(v)

avoid potential breaches of security by ensuring an additional member of centre staff (who can be an invigilator) checks the time, date and any other paper details before an exam question paper packet is opened at the start of an exam;

(vi)

where allowed by the awarding body, only release exam papers and materials to teaching departments for teaching and learning purposes after the published timeframes specified in the guidelines of each awarding body.

3.6.10 Exam rooms a)

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The HoC will: (i)

ensure only approved centre staff are present in exam rooms according to the regulations;

(ii)

ensure that information relating to food and drink that may be allowed in exam rooms is clearly communicated to candidates (where at the discretion of the HoC this may be allowed, food

must be free from packaging and all labels removed from drink containers);

b)

(iii)

arrangements are in place for a candidate with a disability who may need assistance if an exam room is evacuated;

(iv)

ensure a written centre procedure/procedure for dealing with an emergency evacuation of the examination room is in place.

The EO will: (i)

ensure exam rooms are set up as required in the regulations;

(ii)

provide invigilators with appropriate resources to effectively conduct exams;

(iii)

ensure sole invigilators summoning assistance;

(iv)

ensure invigilators understand how to deal with candidates who may need to leave the exam room temporarily.

have

an

appropriate

means

of

3.6.11 Emergency evacuation procedure

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a)

The procedure is posted on the staff intranet.

b)

The EO will: (i)

ensure exam rooms are set up as instructed by JCQ and awarding bodies;

(ii)

Ensure JCQ ICE/ CIE Handbook is available in main exam rooms (in hard copy or electronic format) or the invigilator fully briefed on ICE in other exam rooms;

(iii)

Ensure awarding body instructions where these may be provided in addition to a are provided in all exam rooms;

(iv)

provide authorised exam materials which candidates are not expected to provide themselves;

(v)

brief invigilators on exams to be conducted on a session by session basis;

(vi)

provide invigilators with appropriate resources to effectively conduct exams;

(vii)

ensure sole invigilators summoning assistance;

have

an

appropriate

means

of

c)

(viii)

ensure invigilators understand how to deal with candidates who may need to leave the exam room temporarily;

(ix)

ensure invigilators and candidates are aware of the emergency evacuation procedure;

(x)

ensure invigilators are aware of arrangements in place for a candidate with a disability who may need assistance if an exam room is evacuated;

(xi)

ensure exams are started within the times set out by the relevant awarding bodies.

Site staff will: (i)

ensure exam rooms are available and set up as requested by the EO;

(ii)

ensure grounds or centre maintenance work does not disturb exam candidates in exam rooms;

(iii)

ensure fire alarm testing does not take place during exam sessions.

d)

Invigilators will conduct exams in every exam room as instructed in training/update events and briefing sessions.

e)

Candidates will be required to remain in the exam room for the full duration of the exam.

3.6.12 Irregularities a)

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The HoC will: (i)

ensure any cases of suspected malpractice (by centre staff, candidates, invigilators) are investigated and reported to the awarding body as soon as possible;

(ii)

ensure support is provided for the EO and invigilators when dealing with disruptive candidates in exam rooms;

(iii)

according the regulations, make the decision to remove a candidate from an exam room where the candidate is disrupting others remaining in the room;

(iv)

instigate internal candidates.

The EO will:

disciplinary

procedures

for

disruptive

c)

(i)

provide an exam room incident log in all exam rooms for recording any incidents or irregularities;

(ii)

action any required follow-up and reports to awarding bodies as soon as practically possible after the exam has taken place;

(iii)

for instances of suspected malpractice by candidates, ensure the JCQ/ M1 Suspected candidate malpractice report form is submitted to the awarding body.

Invigilators will record any incidents or irregularities on the exam room incident log (for example, late/very late arrival, candidate or centre staff suspected malpractice, candidate illness, disruption or disturbance in the exam room, emergency evacuation).

3.6.13 Malpractice a)

See Irregularities above.

3.6.14 Special consideration a)

b)

The EO will: (i)

process appropriate requests for special consideration to awarding bodies;

(ii)

gather evidence which may need to be provided by other staff in centre or candidates;

(iii)

submit to awarding bodies to the external deadline.

Candidates will provide appropriate evidence to support special consideration requests, where required.

3.6.15 Unauthorised materials a)

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Arrangements for unauthorised materials taken into the exam room: (i)

Candidates are informed of what is and what is not allowed in exam rooms prior to exams taking place through the issue of a candidate exam handbook and/or a briefing assembly;

(ii)

Prior to the start of an exam, candidates are reminded, through the standard invigilator announcement, that mobile phones or other unauthorised items in the candidates’ possession must be handed to the invigilator;

(iii)

Unauthorised materials are placed outside the exam room;

(iv) b)

Candidates are instructed that personal belongings not allowed at exam desks are placed outside the exam room.

Invigilators will be informed of the arrangements through training.

3.6.16 Internal exams a)

The EO will: (i)

brief invigilators on conducting internal exams;

(ii)

return candidate scripts to teaching staff for marking;

b)

Invigilators will conduct internal exams as briefed by the EO.

c)

Teaching staff will conduct internal exams in the classroom.

OR

3.7

Results and post-results 3.7.1

Internal assessment a)

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The HoC will ensure: (i)

teaching staff keep candidates’ work, whether part of the moderation sample or not, secure and for the required period stated by JCQ and awarding bodies;

(ii)

work is returned to candidates or disposed of according to the requirements;

3.7.2

Managing results day(s) a)

b) 3.7.3

The HoC will (i)

identify centre staff who will be involved in the main summer results day(s) and their role;

(ii)

ensure appropriate members of teaching staff are accessible to candidates after the publication of results.

Site staff will ensure the centre is open and accessible to centre staff and candidates, as required.

Accessing and issuing results a)

The EO will: (i)

inform candidates in advance of when and how results will be released to them;

(ii)

access results from awarding bodies under restricted release of results, where this is provided by the awarding body;

(iii)

access results online (via the awarding body secure extranet sites);

and

b)

3.7.4

(iv)

access result files sent by awarding bodies by EDI/A2C polling (via the A2C system) and download into the MIS;

(v)

resolve any missing or incomplete results with awarding bodies;

(vi)

issue statements of results to candidates on the publication of results date;

(vii)

provide summaries of results for relevant centre staff on the publication of results date.

The HoC will determine if candidate results can be issued on request to a third party (including a parent/carer) with OR without the permission of the candidate.

Post-results services a)

The EO will: (i)

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provide information to candidates and staff on the services provided by awarding bodies and the fees charged;

b)

(ii)

publish internal deadlines for requesting the services to ensure the external deadlines can be effectively met;

(iii)

provide a process to record requests for services and collect candidate informed consent and fees where relevant;

(iv)

submit requests to awarding bodies to meet the external deadline;

(v)

track requests to conclusion and inform candidates and relevant centre staff of outcomes;

(vi)

update centre results information, where applicable.

The HoC will: (i)

ensure an internal appeals procedure is available where candidates disagree with the centre decision: • •

c)

d)

3.7.5

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Teaching staff will: (i)

meet internal deadlines to request the services and gain relevant candidate informed consent;

(ii)

identify the budget to which fees should be charged.

Candidates will: (i)

meet internal deadlines to request the services;

(ii)

provide informed consent and fees, where relevant.

Analysis of results a)

3.7.6

not to support an enquiry about results; not to appeal against the outcome of an enquiry about results.

Following the publication of results, the EO/SLT will: (i)

provide analysis of results to appropriate centre staff;

(ii)

provide results information to external organisations where required;

(iii)

undertake the Key Stage 4/16-18 Performance Tables checking exercise

Certificates

a)

3.7.7

3.7.8

Issue of certificates procedure a)

Candidates are informed that they must attend the centre to collect their certificates.

b)

Candidates may arrange for certificates to be collected on their behalf by providing the EO with written or email permission/authorisation; authorised persons must provide ID evidence on collection of certificates.

Retention of certificates procedure a)

3.7.9

Certificates are provided to centres by awarding bodies after results have been confirmed. The process for issuing certificates to candidates is detailed below.

Unclaimed certificates are kept securely until such time as parents make arrangements for collection.

Review a)

b)

The EO will: (i)

provide the HoC with an overview of the exam year, highlighting what went well and what could be developed/improved in terms of exams management and administrative processes within the stages of the exam cycle;

(ii)

collect and evaluate feedback from staff, candidates and invigilators to inform review.

The HoC will work with the EO to produce a plan to action any required improvements identified in the review.

3.7.10 Retention of exam records a)

The EO will: (i)

keep records as required by the awarding bodies for the required period;

(ii)

keep records as required by the centre’s records management procedure;

(iii)

provide an exam archiving procedure that identifies information held, retention period and method of disposal.

3.7.11 Exam archiving procedure

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a)

Paperwork is boxed sand sent to central archive.

b)

Most documentation is stored on the Internal network electronically.