Special Advertising Supplement
June 22, 2016
Business Focus 2016
Alpen Beauty Bar Axis Gymnastics & Sports Academy Belay On Advisors LLC Bun in the Oven and Beyond Cecil’s Collision Center Daily Roots Dental Care of Jackson Hole Elevate Medical Spa and Salon Ellett & Company Real Estate Eriksen-Meier Consulting E.R. Office Express Inc. Floral Art Gourmet Food Truck Guild Mortgage Company
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Jackalope Toys Jackson Hole Chamber of Commerce Jackson Hole Hideout Jackson Hole Shooting Experience Jackson Hole Tutoring and College Consulting Jackson Hole Jewelry Co. Katie Murphy — State Farm Kazumi Japanese Cuisine Kismet Fine Rugs Knobe’s Electronics Larsen Family Dentistry at Rafter J Dental Linen Alley Local Butcher
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Mountainland Design 8 Nikai Sushi Fish & Game 11 Our Valley Pharmacy 6 Penny Lane Cooperative 21 Picnic 18 Pizzeria Caldera 15 Rocky Mountain Hardware 22 Sanisleep Mattress Sanitizing Service 21 Shear Dimensions 22 Teton Habitat ReStore 19 Teton Healthy Home 4 Toran Accounting 9 Wilderness Adventures 23
2 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Making mortgages easy, Making mortgages easy, Making Making mortgages mortgages easy, easy, so you on enjoying life in Jackson HoleHole socan youfocus can focus on enjoying life in Jackson From the Editor Making mortgages easy, Making mortgages easy, o oyou youcan canfocus focuson onenjoying enjoyinglife lifein inJackson JacksonHole Hole Making mortgages so you enjoyinglife lifeeasy, inJackson JacksonHole Hole Floral Art has a new customer: me. You can read about dentists offices so you can can focus on enjoying in
o you can focus on enjoying life in Jackson Hole
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That’s because I learned from this issue of Business Focus that Ian Whipple’s shop has a great selection of greeting cards. I’ve purchased a few and I’ll be going back for more. Floral Art is one of 40 businesses and organizations featured this year in Business Focus, an annual advertorial supplement to the News&Guide. There are all kinds of stories here. Some businesses, like Penny Lane Cooperative, Jackalope Toys and Sanisleep Mattress Sanitizing Service, are brand new. Others, like Floral Art and Knobe’s Electronics, are in new locations.
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Andy Ripps | Branch Manager Loan Officer | Doug Doyle 307-690-7722 307-413-3668 Andy Ripps | Branch Manager Loan Officer | Doug Doyle aripps@guildmortgage.net ddoyle@guildmortgage.net 307-690-7722 307-413-3668 NMLS# 263841 NMLS# 92966 aripps@guildmortgage.net ddoyle@guildmortgage.net Andy Ripps | Branch Manager | Doug Doyle Andy Ripps | Branch Manager Loan Officer Loan Officer | Doug Doyle NMLS# NMLS# 92966 230307-690-7722 E.263841 Broadway, Suite 3B | GuildMortgage.com 307-690-7722 307-413-3668 307-413-3668
where you can watch movies while your teeth are cleaned, restaurants with delicious new entrees and cocktails for you to try, and people who can help you run your business and your life better, from insurance and accounting to spa treatments and healthy home checkups. Business Focus differs from most of our advertising because it’s in long, narrative form. I hope from reading the 40 stories here that you’ll be inspired to shop at a new place, buy a new product or call someone for a job you need handled. — Jennifer Dorsey
to get to the office on Monday. to get to the office on Monday.
aripps@guildmortgage.net ddoyle@guildmortgage.net ddoyle@guildmortgage.net 230aripps@guildmortgage.net E. Broadway, Suite 3B | GuildMortgage.com Company NMLS # 3274. The information provided herein has been prepared by a third party company and has been distributed for educational NMLS# 263841 NMLS# 92966 NMLS# 263841 NMLS# 92966 purposes only. The positions, strategies or opinions ofManager the author do not necessarily represent theLoan positions, strategies or|opinions of Guild Mortgage Company or its affiliates. Each loan is subject to underwriter final approval. All yyRipps Ripps| |Branch Branch Manager LoanOfficer Officer |Doug Doug Doyle Doyle information, loan programs, interest rates, terms and conditions are subject to change without notice. Always consult an accountant or tax advisor for full eligibility requirements on tax Company NMLS # 3274. The information provided herein has been prepared by a third party company and has been distributed for educational purposes only. The positions, strategies or 690-7722 90-7722 307-413-3668 307-413-3668 deduction. 230 E. Broadway, Suite 3B | GuildMortgage.com 230 E. Broadway, Suite 3B | GuildMortgage.com Andy | Branch Branch Manager Loan Officer | Doug Doyle of theRipps author do |not necessarily represent the positions, or of Guild Company or its affiliates. Each loan is subject to underwriter final approval. All dy Ripps |opinions Branch Manager Loan strategies Officer |opinions Doug Doyle Andy Ripps Manager Loan Officer | Mortgage Doug Doyle information, loan programs, interest rates, terms and are subject to change withoutBranch notice. Always an accountant or tax advisor for full eligibility requirements on tax s@guildmortgage.net @guildmortgage.net ddoyle@guildmortgage.net ddoyle@guildmortgage.net We are authorized to conduct business in the states ofconditions Idaho, Montana, and Wyoming. WY-317. NMLS IDconsult 1377578. 307-690-7722 307-413-3668 307-690-7722 307-413-3668 690-7722 deduction. 307-413-3668 S# # 263841 263841 NMLS# NMLS# 92966 92966 aripps@guildmortgage.net ddoyle@guildmortgage.net ddoyle@guildmortgage.net Company NMLS #aripps@guildmortgage.net 3274. The information provided herein has provided been prepared a third party company and has been distributed for been educational purposes only. The positions, or Company NMLS # 3274. The information hereinby has been prepared by a third party company and has distributed for educational purposes strategies only. The positions, strategies or ps@guildmortgage.net ddoyle@guildmortgage.net We are authorized to conduct business in the states of Idaho, Montana, and Wyoming. WY-317. Branch NMLS ID 1377578.
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312012
Creative Services Manager: Lydia Redzich Advertising Design: Natalie Connell, Sarah Grengg Pre-press: Jeff Young Pressmen: Dale Fjeldsted, Johnathan Leyva, Steve Livingston Office Manager: Kathleen Godines Customer Service Managers: Lucia Perez, Rudy Perez Circulation: Kyra Griffin, Hank Smith, Jeff Young, Georgi McCarthy
Photographer: Jeffrey Kaphan Copy Editors: Jennifer Dorsey, Mark Huffman Advertising Sales: Andra Adamson Foster, Karen Brennan, Matt Cardis, Tom Hall, Chad Repinski Advertising Coordinator: Oliver O’Connor
Offering
©2016 Teton Media Works Jackson Hole News&Guide P.O. Box 7445, 1225 Maple Way Jackson, WY 83002 , 307-733-2047 Fax: 307-733-2138 www.jhnewsandguide.com
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BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 3
Floral Art 125 Scott Lane 307-200-0720 thefloralartist@gmail.com
Poa Van Sickle
jeffrey kaphan
Daily Roots 265 W. Broadway 307-429-0337 WyDailyRoots.com dailyroots@outlook.com Poa Van Sickle’s business, Daily Roots, grew out of her own experiences with searching for the right foods to make her feel healthy. While serving in the Peace Corps in Guatemala she acquired a parasite, and despite medication she returned home 12 years ago with newly acquired food sensitivities and digestive challenges. That launched her quest to learn more about her own digestive system, what foods she could tolerate and which ones she needed to avoid. Eventually she discovered fermented foods. More than a decade later Van Sickle is a certified fermentationist, trained in safely fermenting foods, as well as a registered dietitian and a business owner. Daily Roots offers fermented vegetables as well as other foods like seed crackers to aid digestion and wheat- and nut-free cookies for treats for people with food allergies. “Everything I’m doing and creating is in line with nourishing the gut,” Van Sickle said. While people might wrinkle their nose at the word “fermenting,” eating certain foods that have undergone the process supplies the digestive system with good bacteria, she said. Your gut needs a balance of microbes. The problem, she said, is that too often it’s the “bad” bacteria that take over, and people don’t get enough of the “good” kind. Microbes and bacteria break down products to make them easier to digest. A person with a sensitivity to wheat might tolerate fermented bread, she said. Van Sickle knows from personal experience how challenging it can be to find food to eat when you suffer digestive problems. She also knows that people can have digestive flare-ups with stress and that not every food works for every person. She’s happy to guide people in learning what works for them to get their digestive systems back in order. Daily Roots offers high-fiber and fermented foods, ranging from hot sauce to a variety of krauts. She also sells food like dukkah, an Egyptian condiment that helps with digestion. All the ingredients she uses are organic. Van Sickle’s menu is often changing. She’s always looking for creative new ways to eat good food and feel good after. “It just gets better and better,” she said. Her business grew slowly by word of mouth but has now become popular, especially as more people look to foods for easing digestive challenges. She offers an assortment of options that would otherwise be hard to find in Jackson. Most people buy her fermented products through a CSA-type share program. Van Sickle also sells at the Jackson Hole People’s Market.
The distance between Floral Art’s new store and its old location is small, but the difference for customers and employees is huge. Having moved just one block north to 125 Scott Lane, Floral Art has 5,000 square feet to work with, five times what it had before. That means the shop carries more flowers and plants as well as new products — from greeting cards to home decor items — that weren’t previously possible. And everything is artfully arranged for easy browsing. “It’s more space,” Floral Art owner Ian Whipple said, “but it’s also more walkable space.” The experience begins when you enter: As you cross the threshold from sidewalk to interior you encounter a forest of green houseplants. With the front doors open, as they were on a recent sunny day, there’s an airiness that suits a flower shop well. “It has the open feel of a European flower market,” Whipple said. Retail floral arrangements — things you can select and head right to the cash register with — are displayed toward the back. Overall, Whipple estimates, the retail flower selection is about six times larger than before. There are racks of greetings cards, including birthday, get-well and sympathy cards, and a selection of candles, plant baskets and decorative containers. You’ll also find potting soils, organic pesticides and fertilizers and other products for tending to your houseplants — again, something the smaller shop couldn’t fit. And then there’s the “rustic-modern” corner display with pillows and other home decor items that reflect Whipple’s appreciation for nature and its interplay with man-made materials. A mirror is framed in branches, for example, but those branches are gleaming silver. “That tends to be my direction: the tension between rustic and refined,” Whipple said. The new space at 125 Scott Lane also caters
Tania and Ian Whipple
Jeffrey Kaphan
to a big part of Floral Art’s business: corporate events and weddings. A large behind-the-scenes event production space is ready for the days when the shop is making dozens of centerpieces. There’s a big table to work on and storage space for flowers of all sorts, including roses in every color and variety you can image. “We can manage our inventory a little better,” Whipple said. “It’s easier to see and easier to access.” Whipple has been in the industry for 30 years. In Jackson he started as a contract florist for the Four Seasons in Teton Village. He moved to Scott Lane around 2009 and relocated again this past February. Now, in the new location, he can keep ticking off the advantages: more parking out front, loading spots in the back, storage space upstairs for candelabras, lanterns and holiday decorations. And one more thing: “Now I have an office,” Whipple said.
Jackson Hole Jewelry Co. 60 E. Broadway, on Town Square 307-201-1722 JacksonHoleJewelry.com “Take home a piece of the West.” The tagline says it all. Whether you are just passing through town or call Jackson your home, Jackson Hole Jewelry Co. offers jewelry lovers of all kinds and price ranges a stunning variety of unique designs that truly commemorate the Jackson lifestyle. “We really welcome all kinds of customers,” said Zachariah Turpin, jewelry designer and partner in Jackson Hole Jewelry Co. “We focus more on building a relationship with each customer than on a set price range. Our hope is that we can share a bit of our passion for design and quality and give each customer an unforgettable experience here in our store.” While select pieces from Jackson Hole Jewelry Co.’s collections are available elsewhere, the only place you can view the entire selection, as well as a stunning array of natural diamonds and gemstones, is at its location in Crabtree Corner on Town Square. “We design everything right here in the shop,” Turpin said, “and do all repairs and most metalworking in-house. It’s such a pleasure to be able to offer locals and tourists alike the benefits of inhouse design and repair. We really do it all.” And Jackson Hole Jewelry Co. does indeed do it all. From the simplicity of its Teton lines that celebrate our local landscape with sterling silver or mountain-outline necklaces made of 14-karat gold with a diamond stud, Jackson Hole Jewelry Co. begins its signature pieces at just $149. Though they are affordable, the attention to craftsmanship is evident. “All of our chain is Italian, and these are fullcut diamonds,” Turpin said. “There’s no cutting corners.” In addition to entry-level items, collections like the Teton Wildflower collection and the Teton Stacking Rings put on a stunning display of sapphires and diamonds that represent local blooms, Jenny Lake and, of course, the Tetons themselves. The Teton Wildflower collection includes a particularly charming pair of sapphire and diamond earrings, complete with tiny bumblebees with pave
Jeffrey Kaphan
Wendy Martinez, Zachariah Turpin and Alison Curry
wings. The Teton Stacking Rings allow customers to build their own combination of Jackson scenery featuring everything from the Tetons to the Mormon Row barn and Jenny Lake. Rings can be purchased as a complete set or one at a time. “We believe that jewelry built with outstanding craftsmanship and quality should be available at every price point,” Turpin said. “Whether it’s an ‘atmosphere piece,’ as we like to call them, or the jewelry piece of a lifetime, we want each purchase to be memorable for that person.” “Memorable” is truly where Jackson Hole Jewelry excels. From a unique sterling silver Teton necklace to a 7.15-carat, natural fancy yellow diamond ring, Jackson Hole Jewelry Co. has the pieces and the people you will never forget. “We want to put Jackson Hole on the map for jewelry,” Turpin said. “But we want to be more than just a jeweler. We want to be a part of our customers’ lives. We hope that our customers come to commemorate their life events with pieces of outstanding craftsmanship from Jackson Hole Jewelry Co.”
4 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Ellett & Company Real Estate
Teton Healthy Home
199 E. Pearl Ave., Suite 101 307-699-3730 (office) 307-690-6155 (cellphone) EllettCo.com
1675 W. Martin Lane 307-699-1871 everydaytoxins@gmail.com TetonHealthyHome.com
Andrew Ellett thought he was headed for a career in foreign service when he first visited Jackson Hole in 2001. He worked in banking and for another local real estate company before deciding to open his own brokerage in 2015. Now, a year after starting Ellett & Company Real Estate, he feels blessed to have assembled a growing team of agents who are incrementally changing the real estate culture in how they care for clients and give back to the community. Ellett brought his years of experience as an associate and managing broker to his namesake firm and now works with a team that includes Taylor Starr, Susie Pioterek, Mark Winston and Gillian Heller. They add their own real estate experience as well as what they’ve learned managing title and property management companies as well as real estate investing. “I’m really proud of our team, of our diversity of experience,” he said. “It’s what makes us sharp.” The brokerage’s size offers another advantage: “It’s a culture of working together as a team,“ Ellett said. “We’re encouraged to help each other succeed” instead of being a small part of a large organization in which agents constantly compete with one another. “I wanted to build a team that contributed to one another’s success and our clients’ success, that has a family feel,” he said. Ellett’s idea of “giving back” takes concrete form in his firm’s program to donate 5 percent of gross commissions to local charities. Clients who buy or sell through Ellett & Company also have an opportunity to direct where those commission proceeds are donated so long as it is a local charity in the Jackson community. Recent beneficiaries include the Good Samaritan Mission, the Jackson Hole Community Housing Trust and Turning Point Pregnancy Resource
Teton Healthy Home is a new business in Jackson with the goal of making your life less toxic. It’s rooted in owner Vickie Memmer’s career as a clinical laboratory scientist and her passion for people to lead healthy and happy lives in the Tetons. “I want to be a resource for people and educate people about the strong connection between housing and health,” Memmer said. Studies are confirming that environmental factors cause or conJeffrey Kaphan tribute to many of our Vicki Memmer modern diseases. Teton Healthy Home is dedicated to reducing the everyday toxins in your home by offering these unique services: Healthy Home Checkup: Can your home be making you sick? Could a reoccurring illness be connected to something in your home? Do you have a newborn and want to be certain that your home is free from anything potentially harmful? Memmer wants you to find that healthy balance in your home. A certified home inspector and healthy home specialist, she has worked to fine-tune investigative skills that could make a big difference in the overall environmental health of your home — an often overlooked piece of everyone’s lifestyle. “It’s a new idea, and people may feel a little horrified thinking I’m coming in and peeking around their home, but I make no judgment about what’s under your sink,” Memmer said. “I try to make it so people do feel comfortable while I’m in their home. When my checkup is finished I will email your results, complete with recommended repairs,
Susie Pioterek, Taylor Starr, Andrew Ellett and Gillian Heller
jeffrey kaphan
Center. “Even residents who spend 30 days a year here feel connected to the community and like giving back,” Ellett said. Ellett says his firm’s “team-centered, client-driven” approach, the experience of his colleagues and the disciplined execution of its marketing strategy produce big results — particularly when it comes to selling clients’ listings for the highest price in the shortest amount of time. He also points to what he believes is the best real estate website in the Jackson Hole Market: EllettCo.com. The site links to the MLS and allows shoppers to tag their favorite listings, save searches, schedule showings and have listing emails sent to them the moment they hit the market or are reduced in price. Ellett said starting his own brokerage “has let me realize my vision of what I wanted a real estate company to look like.”
See TeTON HEALTHY HOME on 5
Cool No School Summer Camps! AGES 5-12
CLASSES FOR ALL AGES! • JACKSON PEAKS – June 13 – 17 (week 1), July 18 – 22 (week 6) • JACKSON HOLE ADVENTURES – June 20 – 24 (week 2) • WILD WATER – June 27 – July 1 (week 3), August 1 – 5 (week 8) • CREATIVITY IN NATURE – July 5 – 8 (week 4), August 22 – 26 (week 11) • HOLE LOTTA SPORTS – July 11 – 15 (week 5), August 29 – September 2 (week 12) • CARNIVAL/FAIR FUN – July 25 – 29 (week 7) • OLYMPICS – August 8 – 12 (week 9), August 15 – 19 (week 10) Weekly Gymnastics. Big Air & Park Tour Classes also available.
artists in the medium of flowers New Location: 125 Scott Lane | 307.200.0720 www.thefloralartistjackson.com
311867
311381
Monday-Friday 8:30-4pm | 307.732.2947 | axisgymnastics.com
BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 5
TETON HEALTHY HOME Continued from 4
associated notes and photos, usually within 24 hours. The easy-to-read report Memmer produces is like a mini homeowners manual. It’s a room-to-room guide to help people identify potential health and safety issues as well as any deficiencies in their home before they can cause injury or illness. “It ends up being a very useful document,” she said. Memmer goes from the top of the house — literally, the roof — to the finest details such as crawl spaces and windowsills where mold and mice can hide. She recommends a healthy home checkup at least every five years. Additionally, there are specific life-cycle events when a healthy home checkup would provide peace of mind: if a family member is being treated for health issues or illness, for example, or if there is a newborn baby or children in the home. Memmer’s services are for longterm homeowners as well as those purchasing or renting a home. If you are about to sign a yearlong lease on a place, she said, having her inspection completed beforehand could prevent trouble — or illness— down the road. Teton Healthy Home offers other services to make your life less toxic. Memmer can make your hot tub a healthier experience by converting your tub to a 100 percent nonchemical, enzyme-based maintenance system. Teton Healthy Home will come to your door to remove hazardous waste — those items that can’t be disposed of in the regular trash. Above all, Memmer said, taking that first step shouldn’t feel like an overwhelming process. “It’s like changing your diet,” she said. “You can’t change everything all at once, but with small steps you can make a healthier home for you and your family.”
Larsen Family Dentistry at Rafter J Dental 245 E. Broadway in Jackson and 3103 Big Trail Drive in Rafter J 307-733-4778 LFDDS.com At Jackson Hole’s newest dentist office, patients can get their teeth cleaned within view of the Grand Teton. Scott Larsen has expanded his practice, Larsen Family Dentistry, to Rafter J, located just a couple of miles south of town. The building used to be home to a coffee shop called Cafe Bean, and some of the laid-back vibe is still palpable. The office, now called Rafter J Dental, sports a highceilinged, freshly renovated waiting room, including a sectioned-off play area for children. A record player in the lobby helps set the mood. For longtime patients, Larsen’s collection of rock ’n’ roll art will provide a familiar touch. His other office, located on East Broadway, is filled with memorabilia of old bands, like the Beatles. For the new location he already has a painting of the Fab Four hanging on the wall, a piece done by Nicolette Gdontakis Maw, one of his hygienists. The patient rooms have wide windows, providing people with sweeping views of the Teton Range while a dental hygienist gently scrubs away at their choppers. The rooms are highly customizable. Each patient can choose his or her own playlist of music or a TV show or movie. Screens will be mounted on the ceiling. Patients can even opt to watch the procedure taking place in their mouth. Every room will be outfitted with a camera system allowing the dentist to take videos and photos of patients’ mouths that can also be projected onto the screen if a person so desires. The space helps foster a calm atmosphere, Larsen said. That was part of his goal with the new office, to cut down on some of the anxiety people usually feel during a trip to the dentist. The new location is a big move for Larsen, who began practicing in Jackson in 2000. But it’s not just about enhancing the patient experience. It will also help Larsen free up time to focus on other services. He plans to bring on a partner this summer. By dividing work duties Larsen will be able to put more of his effort toward treating other mouth and jaw issues, such as sleep apnea, dental implants, cosmetic dentistry and
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temporomandibular joint disorder, or TMD. The expansion will come with a new CT scanner, which will allow him to take X-rays to diagnose and treat those disorders. But despite all of the changes coming down the pike for Larsen Family Dentistry, the business’s values will remain the same. The focus is on preventive care. “People in Jackson have a high health IQ and high dental IQ,” Larsen said. The goal is to get people to consistently come in for routine cleanings so that oral issues don’t go unchecked for too long.
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6 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Kazumi Japanese Cuisine 265 W. Broadway 307-733-9168 Here’s some good news for people who love sushi and other types of Asian food: Stephanus Stevenson is back at the helm of Kazumi Japanese Cuisine on West Broadway. Stevenson and chef Joshua Gonzales have put some new items on the menu — more noodle dishes, for example, and some fruit-inspired items. But some things haven’t changed. Kazumi is bringing the same attention to customer service and quality cuisine that goes all the way back to the days when Stevenson operated the restaurant under the name Shogun. “I train everyone here,” Stevenson said. “The menu will reflect me and how I love to eat. Everything, including all the sauces, is homemade.” Stevenson has a degree in architecture, and he brings those skills to his work in the Kazumi kitchen. “With sushi rolls my designs are not livable, but they are edible,” Stevenson said. “We like to say, ‘Sushi is not food, it’s edible art. If it is not beautiful, it’s not sushi.’” Stevenson opened Shogun in 2005. About five years later he moved to Idaho Falls to start a restaurant there and left Shogun in the hands of some of his employees. They have left Jackson Hole, so he closed the Idaho restaurant, Bushido, and returned to the Tetons. For folks who have never had sushi at Kazumi, Stevenson can recommend the Kamikazi. It’s an always-changing roll that he considers the restaurant’s “ace card.” “You can order 50 rolls and they all taste great, and you never have the same one twice,” he said. “How many restaurants can do that?” Kazumi has a much wider selection of noodle bowls than in the past. Stevenson said he serves two kinds with udon noodles and four with ramen. He has also incorporated kiwi, mango, strawberry and other types of fruit into the menu to complement the fish and vegetables. “You won’t believe how well they go together,” he said. The Tropical Paradise, for example, includes shrimp tempura, crab, cream cheese, coconut flakes, mango and a passion fruit sauce. Kazumi is open from 11 a.m. to 10 p.m. Fri-
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days and Saturdays and 11 a.m. to 9 p.m. other days. Stevenson believes in rewarding loyal Kazumi customers from the community, so he is considering offering a $10 card that gives locals $2 off specialty rolls and entrees. And he also plans offseason discounts. Though the restaurant is called Kazumi these days, the name Shogun still resonates with Stevenson. The word translates to “general,” and he associates it with his father, who worked as a teacher in Indonesia and was always honest and upfront with people. “I get that honest and straightforward mentality from my dad,” Stevenson said. “If there’s a problem I fix it on the spot. “I’m proud of what I’m doing.”
Our Valley Pharmacy 168 U.S. Highway 89, Suite D Alpine 307-654-6337 OurValleyPharmacy.com You can buy a burger, a beer, a fly rod and a host of groceries in the town of Alpine as the growing area’s retail strip expands. But until last November you couldn’t have a prescription filled or get sound advice from a neighborhood pharmacist. That errand meant a drive to a neighboring town or to Jackson or Idaho Falls. Inside the clean and well-lit walls of Our Valley Pharmacy — tucked into the retail complex by Tootsie’s Pizza at 168 U.S. Highway 89 — is a selection of all the medical and cosmetic needs one would expect of a well-equipped drugstore, and a full-service pharmacy. There’s even a machine that checks one’s blood pressure. This is the second branch of Our Valley Pharmacy opened by the Staley family. For decades Steve Staley was the man behind the counter taking care of generations of Star Valley’s pharmacy customers. He and a band of co-workers built relationships over the years. Staley has been a pharmacist since 1993, and many remember his crew from Lower Valley Pharmacy in Thayne, which eventually had a couple of other names. When Shopko opted to lose the pharmacy, Staley bucked a big trend in retailing and opened his own Thayne pharmacy in 2014. “Independents are closing down all over the country,” he said. The secret to being a successful independent pharmacy, he said, is building and keeping relationships — among customers but also among the folks who work there. “Everybody’s local,” Staley said of his co-workers, whom he said he does not consider as “employees.” Many have worked together for a long time. The business is a team. Son Don runs the front end while Dad and other certified pharmacists dispense medicine.
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In looking at the needs of his customers, Staley thought it was better for some of his folks to make the drive to Alpine than for many in Alpine to have to drive to Thayne. He is hoping the new store will “take off and do well” in its new location, which is in the back of the retail complex on the right-hand side. Already hours have been expanded until 7 p.m. to assist those commuters, he said, who “drive the Alpine 500” between Jackson and Lincoln County. Staley also offered a $20 store credit to those who switch their prescription business to his store. Active in the communities it serves, Our Valley Pharmacy supports Mountain Days festivities in Alpine and Snow Days in Thayne. One of the walls is lined with a collection of stylized apparel featuring Star Valley logos. Lining another wall is an extensive greeting card collection. So, whether medicine, a card for Mom or a stylin’ shirt to represent local pride is on the shopping list, Our Valley Pharmacy has you covered.
Kismet Fine Rugs co-owner Mina
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Kismet Fine Rugs 150 E. Broadway 307-739-8984 KismetRugs.com A beautiful rug can be an anchor, a design piece that serves as the primary focus of a room. It can also be more of an accent, something that complements the decor but isn’t the main attraction. Whichever role you have in mind for a rug, Kismet Fine Rugs is ready to help you find the perfect piece to fill it. The store has some 12,000 rugs to show you, and the owner has worked hard to find each one. He travels to villages in Afghanistan, Pakistan, Uzbekistan, Nepal, Turkey, Persia and India, among other places, in search of beautiful designs and high quality. “Our owner is our buyer,” said Jenny Wade, Kismet Fine Rug’s director of sales and marketing. “All the rugs are hand-picked.” His overseas trips also enable him to see firsthand that the rugs are made in humane circumstances. “One hundred percent of our rugs are child-laborfree,” Wade said. “We have an eyewitness.” In addition to the rugs it can show you right away, Kismet has expanded its lines of custom flat-weave and pile rugs. “Basically, anything anyone wants, we can make it in their style and size,” Wade said. “And it’s as affordable as purchasing off the store floor.” Another change is that Kismet’s selection of modern and transitional rugs is bigger than ever. The modern styles, featuring patterns in vivid colors, are “rugs that are completely unexpected,” Wade said. And they look as good in a log-cabin-style home as in a sleek modern residence. “They really go with any sort of room design because they have that open pattern and are so varied,” Wade said. “You’re still getting a very well-made rug, but it’s not your mom’s traditional rug.” With transitional rugs the designer takes a wellknown pattern and “turns it on its head,” Wade said. “It’s a new take on how the motifs of fine rugs are woven: a gorgeous pattern without a border, a pattern you’ve never seen before.” And in yet another change Kismet now has a selection of cowhides, which can be used on the floor or draped over sofas. They look great, and even better, they don’t shed. “It’s how they’re tanned,” Wade said. “They are sleek, gorgeous longer-hair hides. We’d gotten more and more requests. People were tired of buying cowhides that would shed.” Kismet wants to make sure people end up with rugs that are exactly right for their home, hence it offers free in-home consultations. You can see what the rug you picked out in the showroom looks like in your room. “You never know how the lighting is going to play,” Wade said. The in-home consultations are “a great way to get design expertise from people who know rugs. And it’s all free to the client.”
BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 7
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Elevate Medical Spa and Salon 260 N. Milward Street 307-201-1744 JacksonWySpaServices.com You can get a facial and massage at Elevate Medical Spa and Salon, but that’s only beginning to scratch the surface of what the new health retreat has to offer. Tucked away in a corner building just off Jackson’s Town Square, the spa employs certified medical professionals who provide a wider variety of services than you’d find at your average salon. “We are able to offer prescription skin care products and also injectables,” said Marti Mason, owner and board-certified nurse practitioner. Those are just a few of the additional medical treatments Mason and her team provide. A visit begins with each guest sitting down with a health care professional to go through his or her health history. If you want to keep it simple you can slip into your robe, sip tea and hit the hair and nail salon, then maybe lie down with a skilled specialist for a fresh waxing. But Elevate also offers a spectrum of laser skin treatments, Botox and Dysport injections and lip enhancement fillers. The spa’s three different lasers can be used to treat bad scar marks or to simply resurface skin for a “more
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healthy glow,” Mason said. That’s the kind of specialized medical treatment that sets Elevate apart. The various offerings can be packaged in different ways to provide a unique experience for each guest. The spa grew out of Mason’s own family practice, which she still operates in an office building next to St. John’s Medical Center. She started the spa last year because of increasing demand for the services she was offering through her practice. Her message to guests? “Break away from the stressers,” she said. “Come in here and leave everything else behind. Let us pamper you for the day.” The spa is a great place for bridal parties or a mother-daughter day, Mason said. Elevate can get you ready for a special event or simply give you a chance to relax. The goal is to provide space for people to experience a respite from everyday life, and to send them out the door feeling rejuvenated, refreshed and ready to be their best selves. In addition to Mason, the Elevate team also includes a board-certified registered nurse as well as licensed medical aestheticians, massage therapists, and cosmetologists. Each member is required to go through regular educational seminars.
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8 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Mountainland Design
485 W. Broadway 208-251-7433 MountainlandDesign.com drey@mountainlanddesign.com
Jess Larson
Jeffrey Kaphan
Axis Gymnastics & Sports Academy 980 W. Broadway 307-732-2947 info@axisgymnastics.com AxisGymnastics.com Need a safe place for your teenager to practice backflips on her snowboard? How about a new after-school program that can teach your child flexibility and build confidence from a young age? Or maybe you just need a fun way to celebrate a birthday. Jackson Hole’s own Axis Gymnastics & Sports Academy provides all those opportunities and more. Located in the heart of town, the voluminous athletic facility has trampolines, balance beams, foam pits and uneven bars, all aimed at providing a stimulating environment for people to learn and play. There’s the silk class, which gives participants the chance to learn how to twirl on suspended sheets of fabric, similar to the professional acrobats in Cirque du Soleil. For the adrenaline junkies there are parkour and big air classes. For birthday parties kids get the run of the gym before snacks and cake are served. The trampoline and foam pit often prove to be the most popular attractions, whether it’s a party or snowboard training session. “The main pitch is that we offer a variety of activities for everyone,” said Jess Larson, the new owner of the gym. “It’s not catered to just gymnasts.” But that doesn’t mean Axis doesn’t take gymnastics seriously. The club runs a highly competitive team that routinely travels the country and wins awards. Kids in the program practice 14 to 18 hours a week. Last year they took home 35 state championships. Before moving to Wyoming from Utah, Larson had been coaching and in the gymnastics world for more than 15 years. She envisions more accomplishments for the Axis program in the future. In the meantime the gym’s summer programs will continue offering a great atmosphere for children who need athletic lessons that are structured but fun. Day camps began June 13. Participants can sign up for the day or by the week. Throughout the program children hone their gymnastics skills. Practice is interspersed with outdoor field trips taken by the group around Jackson Hole. The after-school program, called Club Axis, is also up and running. Children can ride the bus to the gym after school lets out and stay until their parents get off work. With all of the opportunities available Larson urges people to take a look at her website or, better yet, stop by the gym to learn more.
When your reputation precedes you, the most natural move is to expand. Mountainland Design started as a small boutique in Park City, Utah. The family-owned and -operated business worked hard to become the leading supplier of some of the most beautifully designed kitchen and bath appliances and hardware in the Intermountain West. So the business expanded into Salt Lake City and opened an incredible showroom that has fueled growth and tremendous acceptance. And when that happens, well, you expand. Again. Mountainland Design is tackling the Tetons, opening its showroom at 485 W. Broadway in downtown Jackson. The showroom shares space with Rocky Mountain Hardware. “This was a natural fit, and this format works well in Jackson,” store manager Doug Rey said. “Their reputation makes it easy to succeed, especially when you have infrastructure and a plan of how to manage a store such as this. I didn’t have to reinvent the wheel. I just put my foot on the gas and go.” Rey, a longtime Jackson-area resident and cabinetry designer, was drawn to Mountainland for its strong commitment to the customer experience. “You can always find someone to sell you something for 10 cents less, with no service,” Rey said. “The approach at Mountainland is to make the customer experience enjoyable and add value. People come in and have a great experience. In addition to the showroom, clients have access to the conference room at any time. We have coffee, drinks, Wi-Fi and two TV monitors, and plenty of room to design your project and make product selections.” It’s here, Rey said, that so much of the clients’ vision becomes reality. That kind of customer-focused service is paying off with repeat business he said. “We’ve already garnered an impressive amount of business,” he said. “People come in
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and listen to our story and say this is exactly what Jackson has needed for a very long time.” With a highly committed support team on hand to assist at every turn, a client or customer will leave with a new understanding of how appliances and hardware straddle the creative side of home design and building. “We have lines of appliances that fit any budget,” Rey said. “We have brands and models that are very affordable along with premium brands such as Wolf, Sub-Zero, Miele, Thermador, La Cornue and Bosch. We also sell outdoor kitchens and stand-alone barbecues.” Mountainland Design will host its grand opening on July 21.
E.R. Office Express Inc. 970 W. Broadway 307-413-3570 EROfficeExpress.com erofficeexpress@gmail.com Remember that time the printer at your office ran out of paper when you needed it most, just before you had to print out a report for your boss? That wouldn’t have happened if Robert Pope had been on your side. Pope is not your typical office supplier. He can help your business buy office supplies and office furniture and keep paper products in stock, all while finding cost savings. As he puts it, his goal is to eliminate those “uh-oh moments” when you realize you don’t have what you need. But his business, E.R. Office Express, is also about so much more than that. Pope helps businesses around Jackson Hole run smoothly by taking care of every office supply detail by focusing on premium customer service and one-onone relationships. In his mind a client’s money is the same thing as his own money. By using his 10 years of experience in the industry he helps businesses find the right product they need. He is honest and transparent about where the best deals might be, even if it means purchasing products through someone else. It’s that small-town service that sets Pope apart. He has been known to change lightbulbs and even set up mousetraps if a customer requests it. His goal is to take care of the minutia of the mundane side of business, from stocking printer paper to moving furniture, so that companies can focus on what they do best: serving their clients. “I’m just trying to make it easy,” Pope said. “It’s pain-free and it’s hassle-free.” If you have a return, all you need to do is call. No need to get return authorizations, print shipping labels or spend your time shipping back the products. E.R. Office Express has been serving businesses in the Jackson Hole area for a decade. A typical interaction with Pope involves him listening to your office supply needs and then
Robert Pope
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coming up with a list of product options for you to choose from. Through his supplier Pope has access to free next-day delivery for more than 60,000 items, from wheelchairs to staplers. He has a computer program that will go through a client’s inventory and find places for savings. He is then able to track a company’s needs month to month or even by the week, knowing exactly when more supplies need to be ordered. Pope manages more than 150 accounts, spending just as much time helping small companies as he does the large companies. “It’s all about customer service,” Pope said. So next time you are in need of office supplies, office furniture, stamps or even janitorial or back room supplies, call Pope and take advantage of his local service that provides free delivery on all orders, free setup of office furniture and nohassle returns.
BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 9
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Toran Accounting 120 E. Broadway P.O. Box 2122 Jackson WY 83001 307-201-1474 ToranAccounting.com Toran Accounting is for everyone. David Toran founded the firm five years ago, and after running it himself and then with two employees he is expanding to five employees and more services. “We’re hoping to increase customer support,” Toran said. Starting soon the firm will maintain regular office hours during the work week for clients. People who have been using Toran Accounting services will notice an increase in care. “Our current clients have grown so much, they need more support,” Toran said. Toran Accounting specializes in tax prep and tax filing, and the firm keeps that tax work affordable. “We work with people from all walks of life,” Toran said. Whether you are an individual or a small business, Toran Accounting can help with your financial needs. The firm structures all of its offerings to the clients to do “what’s best for them,” Toran said.
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For example, the firm offers bookkeeping for small businesses and works with some clients many hours a week and some just a couple of hours a month. In addition to small businesses the firm has experience with individuals, restaurants, guide companies, real estate, financial planning and more. The firm also works to educate clients on the effects of their financial choices. “We’re very hands on,” Toran said. “We want to get clients to ask us questions so they understand the financial decisions they are making and how those decisions can affect them. It’s a snowball effect.” David Toran is a licensed certified public accountant, as is another accountant at the firm, and his other employees are either working toward or exploring that option. That means clients get high-quality service. Toran Accounting is currently accepting new clients to match the increase in personnel. It offers a free hourlong consultation for any potential client. Toran Accounting has a new website, ToranAccounting.com. Toran encourages people to check it out. Potential clients can also call the office to set up their initial meeting.
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10 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Alpen Beauty Bar
In Belle Cose at 48 E. Broadway in Jackson and 3445 N. Pines Way in the Aspens 917-642-4042 When Kendra Butler is stressed she likes to head to a beauty store where she can try the latest skin products, smell soothing fragrances and experiment with different shades of lipstick. “Beauty for me is like yoga,” Butler said. “When I’m in a beauty store it’s very relaxing to me.” When the former New York City beauty executive moved to Jackson in November, one of the first things she did was look for a beauty store, only to find there wasn’t one. There were salons and spas selling products, but there wasn’t a place devoted to trying makeup and other items. “I was looking for an environment for women to play and explore and experiment with makeup and skin products,” she said. That is what Butler’s store, Alpen Beauty Bar, opening at the end of June, will offer. Butler and her family moved to Jackson for a change of lifestyle. She wanted to be in the mountains and nature, but she still wanted a place where she could walk in and say she wanted to try a red lipstick and see what looked best on her, or ask about ways to deal with her dry skin and try a variety of products. “I want to cultivate an environment for women to explore beauty in a relaxed setting,” Butler said. “I want to create an oasis.” The stores will be located in Belle Cose’s two locations, but in separate rooms. Butler discovered beauty products at a young age, putting on nail polish and lipstick before she even knew what they were, while watching her mother get ready. By the time she was 9 years old she had a whole skin care regimen. “Beauty for me, it gives every woman
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Kristen Simpson, Maggie Gibson, Domenique May
Jackalope Toys 1325 S. Highway 89, No. 106 in Smith’s Plaza 307-201-5036 JackalopeJH.com Kendra Butler
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an opportunity to express who they are and their own artistic side and creativity through makeup,” she said. “And there is truth to the saying about feeling good on the inside when you look good on the outside.” Butler, who worked with a dermatologist for 15 years in New York, realizes Jackson women don’t use makeup the same way as people in bigger cities. Alpen Beauty Bar, which will carry a variety of her favorite products and brands, will emphasize care for dry skin and sun spots and offer sunscreens and soothing muscle gels, all perfect for the Jackson lifestyle. Butler’s motto is “city chic and mountain minded,” and the store reflects the melding of both.
From the originators of Pearl Street Bagels comes a new incarnation in the form of a toy store called Jackalope Toys. Why the name Jackalope? “I love how it reflects our playful Western humor,” said Maggie Gibson, the owner of the store. “The jackalope is Wyoming oral history. The jackalope is a little like Santa Claus: You have got to believe.” Jackalope is a boutique toy store and more. Speciality toys are displayed side by side with art supplies, jewelry and home decor. As soon as you step in the door you know you are in for a treat, and that is the idea. Merchandise shelves made of repurposed fir planks, real aspen trees adorned with lights, and an aspen forest mural all work to-
gether to set the mood. To compete with the internet Gibson offers a shopping alternative that is an experience for your senses that buying online does not satisfy. Her philosophy is that personal service, a cool atmosphere, great products and a wonderful location will draw customers who return again and again. “It is half the reason that I wanted to open up a shop again” said Gibson, “to start a fun business where people find a little different twist on the typical toy store concept.” Jackalope is such a treat that it is definitely worth finding. By car you will find it at the south end of town on Highway 89 next to Smith’s Grocery and under a rainbow banner. Gibson points out that not only is there plenty of parking there compared with downtown but customers can also walk, ride, stride, scooter or float to her location. “We really do try to have someSee JACKALOPE TOYS on 11
Now Open and welcoming guests for this summer!
The rustic, beautifully handcrafted Hideout features five guest rooms, fresh, hot breakfasts and a truly peaceful, comfortable home base from which to enjoy all of the natural wonders and outdoor adventures that the last of the Old West has to offer. Come kick back and relax at our most unique and inviting inn nestled hillside amidst the soaring evergreen trees. A special thanks to all those in the community who worked with us on our renovations, and a shout out to our neighbors on Heck of a Hill who are no doubt glad that our renovations are complete.
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BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 11
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Dustin Davis and Cooper Craighead
Nikai Sushi Fish & Game 225 N. Cache St. 307-734-6490 NikaiJH.com After a yearlong transition Nikai Sushi Fish & Game has settled into a new business model that doubles down on the concept of sustainability. All aspects of this popular Jackson restaurant have been reworked with an emphasis on the stewardship of Earth, her waters and, of course, her fish. That commitment to preservation is why you’ll see a modified menu the next time you stop by Nikai, general manager Dustin Davis said. “We have proudly partnered with Monterey Bay Aquarium’s Seafood Watch program,” Davis said. The program lets consumers and businesses know which types of seafood are being harvested recklessly and ought to be avoided while highlighting species that are well-managed and support a healthy ocean. “One of the once popular items that you will no longer find on our menu is unagi, or freshwater eel,” Davis said. “Farming practices are so deplorable that the population has declined by 90 percent. We can’t support that. We’d prefer freshwater eel to be around 10 years down the road.” Seafoodwatch.org backed that claim, saying Asian fish farms often capture juvenile eels from the wild, depleting populations and making unagi one of
JACKALOPE TOYS Continued from 10
thing for everyone and to display merchandise in a way that entertains,” she said. “Making smiles is our business.” And she is not kidding. Jackalope will not disappoint you. Gibson describes Jackalope as really three stores in one. In addition to toys, Jackalope carries art supplies for children and masters. Gibson points out how beautifully toys and art supplies together stimulate creativity. Jackalope also recognizes that the kiddos are not the only ones who like and deserve gifts now and then, so don’t
the worst seafood choices from an environmental perspective. There were other menu changes along the same lines. Softshell crab was going to be done away with until the executive chef found a producer in the Chesapeake Bay area that farms softshell crabs in a certifiably sustainable manner. “It might mean it’s a little bit more expensive,” Davis said, “but we think it is well worth the effort and expense.” The decor and ambiance of Nikai has shifted away from an East Asian feel toward a style more representative of the American West. Now adorning the walls is the work of Jackson Hole-based wildlife photographer Tom Mangelsen, a man Davis called a legendary photographer and a big conservationist. Also done away with were Nikai’s old paper sushi selection menus, another choice made with the environment in mind. “We were printing hundreds of pieces of paper for people to use on a daily basis,” Davis said. “It was a ridiculous amount.” Nikai is also focused now on small batch, artisanal liquors and classic mixology techniques. In response to recent tourist mishaps in Yellowstone, Nikai’s creative bar staff came up with two new specialty cocktails: the Backseat Bison and the Grand Prismatic. “For each of these drinks sold,” Davis said, “$1 will be donated to support Grand Teton and Yellowstone conservation awareness.”
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be surprised by the luscious jewelry display, pocket tools or garden ornaments. Jackalope’s speciality is wonderfully tactile, social and educational toys such as puzzles and building blocks of all kinds. There are so many great toy designers out there. Putting a well-made intriguing toy in front of children will distract them from a hand-held electronic device 99 percent of the time. Gibson invites Jackson to check out Jackalope next time a treat or gift is needed for a co-worker, a baby shower or a last-minute hostess gift. Remember, Jackalope is not just for kids.
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Belay On Advisors LLC
P.O. Box 464 Jackson, WY 83001 307-203-0499
When climbing, “belay on” is a phrase that lets the climber know his partner has him secured on a rope, so if he falls she can catch him before he hits the ground. It’s a metaphor for what Todd Hanna offers his clients through his business Belay On Advisors. The new Jackson business offers nonprofits, businesses and individuals advising to take them to new heights. The name reflects Hanna’s love of the mountains and the lifestyle that draws people to Jackson, but it also represents teamwork, communication and trust, all of which Hanna believes in and emphasizes in his work. Hanna has a background in organizational leadership. He has run for-profit companies, led nonprofit organizations, volunteered on various boards and served two tours in Iraq as a Marine. “I bring a perspective that allows me to empathize with and understand the individual and the organization,” Hanna said. “In other words, I’ve been in their shoes. I’ve been a board member. I’ve been an executive director. I’ve been a CEO. I’ve been a leader in the Marines.” In recent years Hanna found more people asking for his advice in creating strategies and identifying leadership needs. When he counseled people he always advised them to take risks and follow their passion. In December 2015 he decided to heed his own advice. “Honestly, there was some self-reflection,” Hanna said. “I thought, ‘Maybe I should practice what I preach.’” Consulting offered him a way to have a bigger impact, one organization at a time.
Todd Hanna
jeffrey kaphan
Hanna has worked with the Cathedral Voices Chamber Choir, START, Teton Science Schools, the Community Resource Center and others in Jackson and elsewhere. Often clients are small and midsize organizations that have plateaued and want guidance on reaching the next phase. They might have successfully operated for 20 or more years, and want to reach new goals, or they might be brandnew startups, Hanna said. He helps focus on the leadership, strategy, purpose and people, what he calls the four pillars that he concentrates on in consulting. It’s not about Hanna taking over and running a business but, rather, about helping the organization reach its potential. The business also reflects Hanna’s belief in gratitude. “I’ve been on belay my entire life,” he said. “There have been people who have done a whole lot for me to get me where I am professionally and personally. I have a really long tab to pay back.”
jeffrey kaphan
Dental Care of Jackson Hole 610 W. Broadway 307-732-2273 DentalCareOfJacksonHole.com You might think you are in the wrong place when you enter Dental Care of Jackson Hole if you haven’t been in for a while. An extensive remodel required owner and dentist Paula Schmidt to gut the building. The only thing left in the same spot as before are the two toilets. The result is a welcoming and
contemporary office with more open space and new equipment, including ceiling TVs where you can stream Netflix or Hulu from your massaging chair while the staff works on your teeth “The dental office can be an intimidating place,” Schmidt said. “We want people to be as relaxed as possible. When the patient is relaxed, we can do our job more efficiently. “We know people want to spend the minimum amount of See DENTAL CARE on 13
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Jackson Hole Chamber of Commerce 112 Center St. 307-733-3316 JacksonHoleChamber.com The Jackson Hole Chamber of Commerce is now among the select few chambers in the nation honored with a five-star accreditation from the U.S. Chamber of Commerce. It’s not quite an unprecedented accomplishment, but it certainly puts Teton County’s chief business advocacy organization in rare territory. “About 1 percent of chambers in the country have that accreditation,” Jackson Hole Chamber of Commerce President and CEO Jeff Golightly said. “It means that we’re a well-run organization.” Four-star accreditation was awarded to the chamber about four years back, and the fifth star came through last fall. The standards are based on nine core qualities and become more and more stringent as each star is tacked on.
“Five is the ultimate award they give,” Golightly said, “and we were very proud to receive that.” Apart from winning new awards the Jackson Hole Chamber of Commerce has been up to business as usual — a lot of which entails spearheading or collaborating on community events. Those range from routine get-togethers, like Business over Breakfast and Chamber Mixers, all the way up to major affairs like Old West Days and the Fall Arts Festival. “In fact, we do more than 75 events a year,” said Maureen Murphy, the chamber’s director of special events. “We don’t really focus on trying to bring anyone here during the summer, as far as events go. We focus on the offseasons.” Much of the chamber’s summertime duties include facilitating tourism and making sure visitors’ trips go smoothly. The chamber also works to ease the burden of the crowds that
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time in the dental chair as needed so with them relaxed and distracted by their favorite movie or show we can work more quickly.” But she wants the time they do spend in the office to be as enjoyable as possible. Schmidt moved to Jackson in 2004 from Nebraska, where she grew up and attended dental school. As a child she always noticed people’s smiles. A job shadowing her small town’s two dentists led her to dental school.
BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 13
pack the valley and stretch the infrastructure during the busy season. “We try to educate visitors to choose times and activities a little bit off the beaten path to keep congestion to a minimum where we can,” Golightly said. “We might tell them to leave earlier or drive back later.” And the chamber — which helps staff the Jackson Hole and Greater Yellowstone Visitor Center — has plenty of reach. “We see 380,000 people a year in our visitor center, and we probably speak to another 120,000 by phone or email,” Golightly said. “So that’s half a million people we can impact.” Part of the messaging is touting businesses, particularly chamber members. And that advocacy is not just directed at tourists. “We advocate for business in town, county, state and sometimes federal affairs,” Golightly said. “We’re trying to be the voice for business in our community.”
jeffrey kaphan
Andy Heffron
In the years Schmidt has been practicing in Jackson the business outgrew the building, which had only three patient chairs. With dental technology constantly evolving, it was time for an upgrade. “It’s great to be able to provide the best materials, equipment and technology to do the best job I can do,” she said. Comfort items like the new ceiling TVs for streaming have become more accessible. What hasn’t changed is Schmidt’s belief in building relationships and assuaging people’s anxiety about seeing a dentist. Her patients are greeted when they come in. They are seen promptly, never left to wait. They receive pillows and even paraffin wax hand
treatments during their appointment, a service that gives going to the dentist a little bit of the feeling of going to a spa. “If you provide great service along with great treatment to someone, they’ll happily come back in the future and be more prone to recommend you to their friends and family,” Schmidt said. “Our main goal is to not only provide excellence in dentistry but to build trusting relationship with our patients.” Dental Care of Jackson Hole is open 9 to 5 p.m. on Mondays, Tuesdays and Thursdays and 11 a.m. to 7 p.m. on Wednesdays. Dr. Michael Wine is another dentist in the practice. They also have an office in Alpine.
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14 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Jackson Hole Hideout
6175 Heck of a Hill Road Wilson 307-733-3233 JacksonHoleHideout.com The first thing you notice on the walk up to the Jackson Hole Hideout, other than the steep grade of the road and the towering trees, is the chorus of bird songs. Ruby-crowned kinglets whistle from the tops of old firs. Broad-tailed hummingbirds buzz overhead. Moose and mule deer can be seen early in the morning walking the game trails that traverse the property. Staying at the new bed and breakfast is like entering another world, and that’s just how owners Beth and Greg McCoy want it. “If you truly want to get away, this is it,” Greg McCoy said. They bought the former Teton Tree House Bed & Breakfast last year and spent the winter and spring giving
the rustic home a head-to-toe makeover. That means a new granite fireplace, reconfigured kitchen and dining area, and fully updated guest rooms with decks offering views of treed hillsides and, in some cases, distant panoramas of Sleeping Indian, also known as Sheep Mountain. The renovations were done with the aim of making the space more open and inviting to guests. “It’s your home away from home,” Beth McCoy said. “You’re really staying somewhere local; you’re off the beaten path.” But despite the changes the cabin has retained all of its Western charm. Step inside and you can still smell the freshness of the wood beams used to build the home, many of which were harvested from the property itself. Each room has a name that harks back to the Old West. You can take your pick of Wrangler, Cowgirl or the Gun-
slinger Suite, among others. By the McCoys’ design the Hideout is supposed to serve as a mountain getaway. It is, quite literally, built into the hillside. But it also acts as a jumping-off point for outdoor adventures throughout Jackson Hole and the Greater Yellowstone Ecosystem. They make a full breakfast spread for guests each morning. But if you want to head out early they’re just as happy to pack you a meal to go. Jackson Hole is chock-full of old inns and fancy new hotels overflowing with tourists. What the McCoys offer is something more removed: a slice of old Wilson. The couple abandoned corporate life in Chattanooga, Tennessee, in search of a fresh start in the mountains, and this is where they landed. “It’s been the adventure of a lifetime,” Beth McCoy said. And that’s what they hope Beth and Greg McCoy to share with guests.
Bun in the Oven and Beyond 2 N. Main St. Victor, Idaho 208-787-3422 Sometimes it’s difficult to reimagine life in the midst of loss. Tami Cook never thought that by closing the Just for Kids store in Jackson that a new world was pregnant with possibilities just over Teton Pass. It was the middle of the housing crisis, shoppers were losing their rentals and Cook’s store rent was set to increase. Mix that with growing social media “garage sale” sites and baby gear sites, and Cook had to make the ultimate decision. “I had 1,300 consigners before I closed Just for Kids,” Cook said. “I had a good program, but it was never enough to cover the cost of running the store. I went through a lot when I lost my store. I really liked doing it.” It’s been a year now, and Cook’s passion for all things maternal and baby has never waned. She moved to Victor, Idaho, and was encouraged by the growing and busy little town on the quiet side of the Tetons. She was particularly encouraged by a mutual friend and business owner, Tammy Coy, who moved her business, Estate Collectables, from Jackson to Victor, Idaho, more than a year ago. “I know that everybody needs a quality store for kids, people that live in town and tourists,” said Cook. “It’s a passion, but I’m not going in with the same outlook. By opening this store I know what I’m doing.” And Cook is doing business just a bit differently than before. She is not opening the store up for consignment. She buys gently used and
jeffrey kaphan
Cecil’s Collision Center 3640 South Park Drive 307-264-1777
quality items outright and offers trade for sameday credit — but only by appointment. She also offers pickups and deliveries in Jackson. She is also carrying the very best brands, from Patagonia to Janie and Jack. In addition to maternity clothing she offers children’s clothing from preemie to size 12. She has shoes, too — everything from cowboy boots to Skechers and Keens and all styles in between. And there are quality toys, new and gently used, at discount prices. Cook is aware of the growing social media community but has done her homework. She sends a gentle warning that not everything online can be trusted as a quality purchase. She guarantees quality in her store and knows that working parents don’t have the time or the money to waste with online offers that look too good to be true. There is value in knowing what you are getting, and her store offers that hands-on touch that parents and parents-to-be will appreciate. Bun in the Oven and Beyond is open Monday through Saturday from 9:30 a.m. to about 5 p.m. and Sunday from noon to 5 p.m. Those hours may be adjusted, depending on what customers want. If you can’t make those store hours, Cook understands how busy parents can get and will keep the light on for you if you call and make an after-hours appointment.
There’s a new place to go when your car, truck or motorcycle is banged up: Cecil’s Collision Center. Located at 3640 South Park Drive, the body shop offers glass replacement, free estimates, insurance company assistance, dent repairs and more. Though Cecil’s Collision Center is brand new, its owner, Cecil Topp, is a familiar face to many Jackson Hole residents who’ve had to have a vehicle put back in shape after an accident. Cecil and his wife, Denise, came to Jackson Hole nearly 20 years ago after falling in love with the area during a trip to Yellowstone National Park. They saw the valley as a great place to raise their children, and within a month they packed up and moved here from Georgia. Cecil found a job immediately and over the past 18 years has worked for Teton Motors and Mike’s Body Shop. Opening his own shop is something he has wanted to do for a long time, and he finally found the right location. Cecil’s Collision Center has 4,000 square feet of space, and there are three employees in addition to Cecil and Denise. “I just saw a need for another body shop in Jackson Hole,” Cecil said. “People who need their cars repaired were having to schedule the work six weeks out.” When Cecil’s Collision Center opened, “we got busy right away,” he said. “Even before we were ready to open we had people coming in.” Cecil likes running his own business. For one
See Cecil’s CollISiON on 15
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Pizzeria Caldera 20 W. Broadway 307-201-1472 PizzeriaCaldera.com This summer Pizzeria Caldera will offer the same spectacular views from its second-story deck, but diners will find a menu infused with exciting new dishes and libations. Lunchtime will be a different experience. In addition to pizza, patrons can choose from a selection of paninis stacked with fresh ingredients. One sandwich, the Forte, is made with bacon, mushrooms, Gorgonzola cheese, yellow peppers and garlic aioli. There are three other kinds of paninis. Each is pressed on a fresh Persephone Bakery ciabatta. The menu will switch over at dinner, which is in itself a change. Evening guests will be able to choose from a new list of small plates, or “piccolo,” from Meatballs Puttanesca baked in the pizza oven to Burrata, a dish that consists of mozzarella infused with cream and served on fresh slices of rustic bread, topped with hazelnuts and drizzled with olive oil and Wonderful Wyoming honey, made in Crowheart. Owners Chris Hansen and Miga Rossetti were inspired to add the dish after a recent visit to San Francisco, where Burrata was featured on several menus. While the new Pizzeria Caldera menu items are the creations of Rossetti and Hansen, local chef Jarrett
Cecil Topp
CECIL’S Collision Continued from 14
thing, being in charge gives him more flexibility. If a customer doesn’t have insurance and can’t cover the cost of repairs, for example, Cecil can go through the network of contacts he’s
Schwartz helped with finishing touches and in training the Caldera staff on execution. For people who have raised a healthy thirst after a day in the Tetons, Caldera now features a handful of specialty cocktails mixed with local spirits. The Doc Holiday, for example, is made with Grand Teton Vodka, Dustcutter huckleberry lemonade and orange bitters. Located a stone’s throw from Town Square, up a staircase between two retail shops, the pizza joint is now in its fifth year. And despite the alterations and additions, the core of Caldera’s business remains the same. That is, fresh Napoletana-style pizza. As Hansen put it, the large pizza oven just behind the front counter is still “the heart of the restaurant.” Traditionally, Napoletana pizza is made with a highly hydrated dough and baked in an oven that burns at 800 to 900 degrees. While Caldera’s oven isn’t fired quite that hot, Hansen sticks to many other parts of the Italian tradition. Simplicity is key. The pizza dough is made fresh each day with just four ingredients: flour, water, yeast and salt. “We probably get more compliments on our crust than anything else,” Hansen said. Topped with crushed San Marzanostyle tomatoes, mozzarella and fresh ingredients in both traditional and unique combinations, the result is a chewy yet crispy thin crust pizza that will transport you back to Naples.
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built over the years and find a lessexpensive used part. Besides his skills with vehicles the No. 1 quality Cecil brings to the table is honesty, he said. “I like to be able to help people,” he said. “By being my own boss I have a better ability to do so than I did before. It’s my shop.”
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16 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
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Jeffrey Kaphan
Shepard Humphries and Tim Bruton
Jackson Hole Shooting Experience P.O. Box 7927 Jackson, WY 83002 307-690-7921 info@shootinjh.com ShootinJH.com HighCaliberWomen.com Guns are tools that can be used to hunt for your family’s food or to defend your home. With a bit of training and familiarity by the novice shooter or experienced marksman, they can provide opportunity for great family fun, too! That’s what Lynn Sherwood, Shepard Humphries and their team of experienced coaches do: teach. Through the Jackson Hole Shooting Experience, and their ladies-only workshops with High Caliber Women (TM), they have over the past seven years introduced thousands of people to the history and culture of firearms as well as techniques that help make using them safe and enjoyable. “Shepard had a friend ask him to take him out into the forest and home in on his rifle hunting skills in 2010,” Sherwood said during a conversation in the business’ South Park office. “They had so much fun, and at the end of his time together he said, ‘Hey, you could make a business out of doing this for city slickers, like me.’” In fact, Jackson Hole Shooting Experience has come to serve many more than city slickers. Most summer clients are tourists looking for a unique activity — including wedding parties, corporate retreats and family fun — but the business also has advanced skill-development programs for hunters and for people hoping to keep their homes and families safe by
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refining their tactical skills. “What do you have in your home to use as a barricade or cover?” Sherwood asked, describing what tactical thinking is about. “It’s thinking tactically, practicing verbal de-escalation skills, knowing how to draw and use your gun, what tools do you have in your home. ... It’s thinking in advance, training for what you would do.” Jackson Hole Shooting Experience is always adding to its arsenal of more than 75 firearms, from small handguns all the way up to .50 caliber beasts as tall as a 6-foot man. And it’s also always adding to its roster of instructors — they include former military and law enforcement as well as veteran hunters and National Rifle Association instructors — and its shooting programs. Among the newest are two-, three- or five-day intensive Long Range Rifle workshops. One, called The Journey to a Mile, aims to have the student hitting a target 1 mile away by the course’s end. “That 1,760-yard hit is pretty darn satisfying,” said Sherwood, who managed that feat, aiming 86 feet above her 17-by-17-inch target and 9 platewidths right to account for wind and the spin of the Earth. “It’s incredible to understand the why behind the why.” Sherwood and Humphries also provide unarmed self-defense training, in partnership with community organizations such as Climb Wyoming and Central Wyoming College, and family-safety-oriented non-shooting workshops in conjunction with the Jackson Police Department, Teton County School District and local churches. They continue to prove that guns are useful — and fun — for everyone, too.
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Eriksen-Meier Consulting 420 W. Pearl St. 307-690-7781
Hayley Kleyman
jeffrey kaphan
Jackson Hole Tutoring and College Consulting 260 W. Broadway, Suite A 307-200-3395 JacksonHoleTutoring.com Applying for college can be overwhelming. There is so much more to do than just filling out a single application. From narrowing your list of potential schools to preparing for the SATs and ACTs to figuring out how to pay for it, Jackson Hole Tutoring and College Consulting can guide families through one of the most important decisions a high school student will make. Hayley Kleyman started Jackson Hole Tutoring in January 2014. The Jackson native earned a degree in math from the University of Wisconsin and then took a job as a tutor. She was excited by how effective it is to work one on one with a student while tailoring lessons to each student’s particular needs. When Hayley moved home to Jackson she started a small tutoring business. It wasn’t long before referrals required her to create a tutoring team. Jackson Hole Tutoring works with students ranging from those in prekindergarten struggling with handwriting to high school students trying to build study skills and a GPA that will attract colleges. Hayley has since added a summer math camp for girls entering first through sixth grades and started helping juniors at the Jackson Hole Community School prepare for the ACT and SATs. Sarah Phocas, the mother of one of her students, asked Hayley about resources for her son as he applied to college. That was the catalyst for the newest branch of Hayley’s business. College consulting is common on the East Coast but harder to find in Wyoming. “Being in Wyoming, we don’t have this huge market, and students are at a disadvantage if they are competing with those from the East,” Hayley said. She and Sarah Phocas created Jackson Hole College Consulting where they help students to find the right-fit college. Their continued education in the field gives them current tools to successfully guide students in creating a competitive application. “It gives us that edge in helping students in how they should approach these applications and essays,” Hayley said. Each student’s consulting experience is personalized. Beginning early in their junior year to prepare for standardized tests and to think about where students want to attend college is ideal. Hayley and Sarah put together timelines and checklists for the process. They work with students on the applications, brainstorming ideas and editing essays. They also help students navigate the confusing world of financial aid and scholarships. It makes the process easier and less stressful, Hayley said. And it helps kids reach their college goals.
Susan Eriksen-Meier knows the struggles people in Jackson face finding housing, employees and jobs that allow them to take advantage of the outdoor recreation that drew them here in the first place. She knows the people of the community and its resources. She knows because she’s lived in the valley 25 years, holding various jobs from her first one out of graduate school at the Wort Hotel to working for the Community Foundation of Jackson Hole as its senior program officer. “If you want to know about Jackson you better get out and talk to the people,” said Eriksen-Meier, who is now a consultant. “And people don’t talk to you until relationships are built.” She and Nicolette Davis, a Jackson native who recently joined Eriksen-Meier Consulting, have those relationships. And those relationships are what set EriksenMeier Consulting apart from other consulting firms. “That longevity in the community allows us, as a firm, to really get access and add a depth to our work that I don’t think other consultants can touch,” Eriksen-Meier said. She started the consulting firm in 2009, a time of upheaval and uncertainty because of the economic recession. Everyone knew things were changing, but they weren’t sure how. They needed data, and they needed it from people who know what questions to ask specifically in Jackson. While providing a full range of organizational planning services, Eriksen-Meier Consulting became known for its assessments that provide important data to the community and policymakers. The firm mostly recently finished a Latino community assessment, but it also performed the county child care and health assessments, among others. That need for data is always important but especially in times of change. “That has never been more true than this year,” Eriksen-Meier said. “The whole world is shifting under our feet right now.” Working with a local firm like Eriksen-Meier Consulting saves clients on travel fees. It also
Susan Eriksen-Meier
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keeps money in the community. She works with local vendors and experts. “By choosing a local firm you choose to support Teton County itself,” Eriksen-Meier said. The firm doesn’t take jobs outside the area. Eriksen-Meier didn’t want to be another company that made Jackson its base but took its work elsewhere. For Eriksen-Meier her business is all about supporting her community, and she hopes potential clients feel the same way. “Whether I’m hiring an expert for a project or buying groceries, I’m buying local,” she said. “And I hope others buy local when they look for a consultant.”
Local Butcher 50 W. Deloney Ave. 307-203-2322 LocalButcherJH.com Tucked away off Town Square sits Local Butcher at 50 W. Deloney Ave. The Old World-style butcher shop and delicatessen is Jackson Hole’s answer to all of your breakfast, lunch, custom meat and catering needs. Brought to you by the owners of Trio, an American Bistro, and Local Restaurant and Bar, chefs Paul Wireman and Will Bradof ’s new venture is a welcome addition to downtown. Delicious sandwiches like the turkey club with avocado or Reuben panini are available throughout the day. Or try the house special, an old-style sandwich that is quickly becoming a hit: Choose your favorite meat and cheese directly from the case and enjoy them with a vinaigrette or house-made spread on a fresh baguette. “I think this town really appreciates high-quality products,” Bradof said. “We have simple, delicious food instead of processed meats and cheeses.” Local Butcher sells box lunches for local businesses or day trips in the park, and sandwiches and salads are available in a grab-and-go form. In addition to lunch, Local Butcher offers takehome dinners for families of all sizes. The kind that you just pop in the oven and voila, there’s dinner! Perfect for the family that’s on the go (or hates doing dishes). “We try to have a variety of light, flavorful options contrasted with heartier choices as well,” Bradof said. If you’re planning a dinner party or just trying to feed your family well, the staff will be able to help you plan the menu. Local Butcher’s experienced staff has a passion for food. If you’re not sure how to cook a rack of lamb or what to pair with a grass-fed steak, just ask. “We strive to give customers tips, tricks, recipes and creative inspiration to make sure their meal will come together,” Bradof said. “That’s where Local Butcher makes a difference. It’s staffed by super knowledgeable and competent people who care and who know food.” The shop caters to special orders, too. With
Will Bradof
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about a week’s notice you’ll be able to pick up oxtail, beef heart, a goose or a whole pig — pretty much anything you can think of. Catering, based out of the shop, can range from a simple lunch for your staff meeting to a hundredperson wedding. “We offer catering services for whatever you need,” Bradof said. The Local Butcher offers samples of its fresh meats, cheeses and other offerings every day. The crew will also be making an appearance at some of the summer’s festivals as well as the People’s Market. Stop in for breakfast or lunch or to meet with Chef Will to personally to plan your next event. Local Butcher is open daily from 9 a.m. to 6 p.m.
18 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Picnic
1110 Maple Way Suite B 307-264-2956
Linen Alley 185 Scott Lane 307-734-7424 LinenAlley.com The princess and her pea should have stopped at Linen Alley in Jackson before bedding down for the night. The mother-daughter-owned business at 185 Scott Lane is Jackson’s place to go for all bedding and bath products, including mattresses, linens, comforters and bath towels. “Being in business for 12 years gives us the expertise in all these areas to help our customers create the sanctuary they have been dreaming about,â€? said Jennifer Fay, who owns the business with her mother, Diana Gross. “Linen Alley is always striving to bring Jackson the best products.â€? A case in point is Tempur-Pedic mattresses. Linen Alley is now an official Tempur-Pedic carrier, and that’s no small thing, Fay said. “Tempur-Pedic does not just sell to anyone,â€? she said. “It had strong requirements and a series of huge checklists. When we got the account we were the smallest store in the country to carry the brand and the only one in our area of Wyoming. We wanted the best of the best, and that is Tempur-Pedic.â€? Whether you’re interested in memory foam — which nobody does better than Tempur-Pedic — or a more traditional mattress, such as something by Simmons, you’ll find your best match. “There is no wrong side of the bed at Linen Alley,â€? Fay said. “We have every comfort level and price point covered for everyone’s specific needs and wants.â€? Linen Alley also offers a great selection of all the items that go on top of the mattress. You’ll find a selection of fine linens, including the Yves Delorme, Peacock Alley and Matouk brands. The store carries wool comforters as well as down comforters, down pillows, and Tempur contour and cloud pillows. And there are 100 percent organic options if that’s what you prefer. Candles, candleholders, diffusers, furniture, rugs and a rainbow array of bath towels are just some of the other shopping options for bed and bath. Fay said that for her and her mother one of the highlights of owning Linen Alley is getting to work together. “My mom has a degree in interior design, and along with our two other employees, both with interior design experience, we enjoy a fun and talented workplace,â€? Fay said. Linen Alley is open 10 a.m. to 5:30 p.m. weekdays and 10 a.m. to 5 p.m. Saturdays.
Ali and Kevin Cohane
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a different aesthetic. Pastel kitchen towels, clear tea-infuser stove-top pots, sugar bowls, milk jugs and kitchen utensils are all on display. “We’re still trying to do home-kitchen-related products, but the focus is on clean contemporary design as opposed to Persephone’s farmhouse kind of decor,� Cohane said. There are also items to enhance your next camping trip: Stanley products like thermal mugs, steel percolaters and lunch boxes. Plus you’ll find pouches of coffee beans to make your own coffee at home. Come and see Picnic for yourself.
Gourmet Food Truck 970 W. Broadway 307-690-7964 Gourmet Food Truck isn’t an actual food truck, it just looks like one. The adorable “truck� is located in the parking lot off Broadway, next to Lucky’s Market. It’s really just a window that goes into a small commercial kitchen, but owner Szabolcs Nagy decided to take some sheet metal and design the outside like a trendy food truck. “It was a fun face-lift,� he said. Gourmet Food Truck had a soft opening and is now working on getting the full menu up and running. It’s part coffee shop, part simple restaurant. “A daily stew and crepe list,� Nagy said. Customers can look forward to hearty Hungarian- and European-style stews and soups. The menu will evolve over time, so it’s worth more than one visit for lunch or breakfast. There are six sweet and six savory crepes on the menu, all of which will be organic, using whole-wheat flour or gluten-free flour. “They are highly nutritious and filling,� Nagy said. “Energizing.� Nagy, who is Hungarian, arrived in Jackson Hole in 2000 and spent 16 years working in several valley restaurants, perfecting his cooking skills.
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When someone offered him the small commercial kitchen on Broadway he decided it was time “for my own food operation.â€? Gourmet Food Truck is open from 7 a.m. to 5 p.m. See GOURMET FOOD on 19 While it’s primarily a to-go location, a place to grab
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Picnic opened in November to coffee and pastry lovers, and it’s only improved since then. The Maple Way cafe and coffee shop, operated by the people who brought you Persephone Cafe, is primed for summer, complete with patio seating and bright cocktails. If you’re looking for a new place for Sunday brunch, or just want to avoid Town Square and tourists for an afternoon cup of coffee, look no farther. Picnic is in a part of town composed mostly of locals, making it a sort of haven during the summer, owner Ali Cohane said. Picnic has added a stacked wine list — in glasses, cans and bottles — and cocktails like bloody marys, Pimm’s Cup and cold brews with bourbon by the glass or pitcher. The new summer menu maintains a selection of fresh salads and sandwiches. There are some new items, including a breakfast sandwich with egg, chorizo, roasted potato, black beans, avocado, tomatillo salsa, cheddar cheese and Mexican crema that is perfect for grabbing quickly to start the day’s adventure. “We want the menu to be creative and use good product but at the same time have it be totally approachable,� Cohane said. The chicken salad sandwich and caprese are the perfect amount of filling to enjoy outside at one of the many patio tables. If you don’t have time to stay, there’s a cooler stocked full of premade salads and sandwiches, as well as box lunches complete with a sandwich, chips, fruit and dessert. “We know a lot of people don’t necessarily sit still in the summer,� Cohane said. Picnic now features a retail component but with
BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 19
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Top: Andrew Swallow, Sahir Enriquez, Kevin Spence Bottom: Elizabeth Ferguson, Nate Phillips, Max Prevost
By Smith’s grocery store - jackalopejh.com
Teton Habitat ReStore 3510 S. Highway 89 307-734-0389 TetonHabitat.org restore@tetonhabitat.org After a lengthy hiatus south of town, the much-beloved Teton Habitat ReStore will rise from the ashes when it moves back into its old home later this summer. A grand opening at the Grand Teton Plaza is expected in late July or August, officials from the housing nonprofit say. The store has long served as one of the first stops for low-income residents or people new to town who are in search of affordable ways to furnish their homes. Products vary from lightly used building materials to hardware to sofas and desks. The goods help fund the nonprofit, which works on one of the most critical problems facing Jackson Hole: the shortage of housing options for working people in the community. But the products also come from some of the wealthiest ZIP codes in the country, meaning shoppers can find great deals on high-quality furnishings. “We do have really nice donations come in because of the generosity of the people here,” said Kevin Spence, ReStore manager. It was more than a year ago that a fire burned down the plaza, home to
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an espresso or crepe on your way to work, there are two large picnic tables and a couple of stand-up bars right outside if you wish to stay and enjoy your meal. The coffee comes from Jackson Hole Roasters, and Nagy is committed to use as many locally sourced ingredients as possible. He uses no refined sugars or hydrogenated vegetable oils in his cook-
several businesses, including the usedfurniture store. While leaders from the nonprofit have been busy recently on several housing projects, including two homes in Alpine, they also have been trying to find a permanent place to house the store. It was temporarily relocated to a building south of town, at 3510 S. Highway 89, and will continue operating there until construction on the new shop is complete. Patrons can currently visit the shop for all of their home furnishing needs. When the new location does open, the nonprofit’s administrative offices also will be moved to the plaza. Since the fire, staff has been working out of an office building in town. But that will change with the reopening. “The whole Habitat family will be under one roof again,” Spence said. The space will have a new, slightly larger layout than the old store. It also will provide a central, one-stop shop for all things Habitat in Teton County. Volunteers will be able to stop by to gather information on how to get involved. People interested in applying for a home also will be able to meet with staff there. And the shoppers, of course, will be treated to the same quality ReStore merchandise in a freshly revamped retail space.
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ing. “It’s authentic European cuisine with local ingredients,” he said. But the high quality doesn’t mean high prices. “We keep the price down as much as possible,” Nagy said. “We create a price point that is the lowest we can go with the highest-quality ingredients.” Every item is made in-house (or invehicle), and the restaurant is committed to a healthy, traditional style of cooking.
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20 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Katie Murphy — State Farm
460 S. Cache St. 307-203-2233 katie@katiemurphyinsurance.com KatieMurphyInsurance.com
225 N. CACHE • 307-734-6490 TUESDAY - SATURDAY • 5PM - CLOSE NIKAIJH.COM 311826
Call her old-fashioned, but State Farm Insurance agent Katie Murphy really enjoys sitting down with her clients. Though she is always accessible by phone or email, she likes those face-to-face meetings. “I want to get to know the customer,” she said. For Murphy it’s all about helping people. “That’s what I get to do all day long,” she said. In May the 11-year valley resident opened a new insurance office in a prime location on South Cache Street just a couple of blocks between Town Square and Snow King Mountain. The office is located in the corner of a one-story building. Light pours through the windows. From there Murphy or one of her two teammates sits down one on one with clients to hear about their lives and what their insurance needs might be. The atmosphere is welcoming and approachable. For Murphy the goal is to provide that small-town customer service to people in need of coverage, whether it be something as simple as auto insurance or a heavier issue, like life insurance. “We’re about giving calls back and being reachable and making it easy for people,” she said. “I’m pretty tireless when it comes to making sure I get everything taken care of.” With the backing and security of a nationwide insurance company Murphy is able to provide the local touch. Outside of her experience working for insurance companies and a bank, she has served as a ski instructor at Jack-
Katie Murphy
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son Hole Mountain Resort and a boat captain on Jenny Lake in Grand Teton National Park. She knows Jackson Hole, and she believes that sets her apart. Throughout her various work and volunteer experiences she has gotten to know a broad swath of residents here. When it comes to helping people identify their insurance needs and options, she is able to meet people where they are. “It’s really important to me that we’re not just giving a cookie-cutter product,” Murphy said. “Everybody has different needs.” She also has always tended toward teaching, and she views that as part of her job as an agent. A new client gets to sit down with Murphy or one of her two teammates. “It’s teaching people about coverages and what they need and what’s important to protect their family from everyday risk,” Murphy said.
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Chris Knobe
Knobe’s Electronics
311807
490 W. Broadway 307-734-8801 For almost 20 years the Knobe family has supplied Jackson residents with various batteries, connecting cables and gaming accessories — basically anything electronic. That tradition continues, but in a new location. After a fire in December at the business next door forced the store to temporarily close, Knobe’s Electronics is running again at 490 W. Broadway, across from Ace Hardware. That spot was at first going to be temporary, but the business has settled in permanently, owner Chris Knobe said. While Knobe’s Electronics might be part of RadioShack, a national chain, the Knobe family has owned and operated the store since 1997. “RadioShack is a well-known name, but there is also family name recognition,” Knobe said. “A lot of people have
been dealing with us for years and years.” Knobe grew up in Jackson, graduating from Jackson Hole High school in 1995. His father, Chet Knobe, bought the business after running a successful office supply store in town for years. At first RadioShack took up only a small corner of the office supply store. It eventually grew into its own business and location, but Chet Knobe’s belief in customer service became a trademark of the electronics store, too. It’s part of the legacy that still endures at the store, Chris Knobe said. The employees are known as much for their friendly service as for their products. Knobe’s Electronics offers everything from headphones, phone chargers and specialty batteries to accessories for Xbox and Play Station 4 gaming systems, guitar strings, Samsung TVs and home theater systems. If the store doesn’t have what customers want the staff helps them
See KNOBE’S on 21
BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 21
Guild Mortgage Company 230 E. Broadway, Suite 3B 307-201-6920 GuildMortgage.com/officers/dougdoyle.html GuildMortgage.com/officers/andyripps.html In a third-story office just a few blocks from Town Square, two longtime valley residents spend pretty much the entirety of their days trying to help people buy homes. That can be a daunting task in a market as complex and particular as Jackson Hole. That’s where the duo’s history with the region comes into play. Andy Ripps has been in the valley for 16 years and in the mortgage business for 13. His partner, Doug Doyle, has lived here for 31 years and has a decade’s worth of experience in the industry. Together they usher people through the process of getting a mortgage, whether it’s a first-time home buyer in Alpine or a second-home owner looking to relocate to the West Bank. This past February the pair began working under Guild Mortgage. That allows them to offer a more diverse menu of borrowing products. The company is huge, operating in communities across the country for the past 50 years. Ripps and Doyle bring the local expertise and touch. By combining their forces the company is able to give customers everything they need to get a loan. “We are mortgage bankers; all we do is mortgages,” Ripps said. “Return times are really fast. We are completely focused on customer service.” Because they are mortgage bankers they are able to take people through the entire lending process. That means they are able to coordinate all of the document gathering required in obtaining a mortgage, while also helping clients understand all of their options for real estate financing before making a decision. Once you get a mortgage you continue making payments through Ripps and Doyle through their website. The relationship is supposed to last years, and that’s how they want it. “We stay with you,” Ripps said. “We want to keep you as long-term clients.” If you run into a problem you can pick up your
Andi Keenan
Doug Doyle and Andy Ripps
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phone and call. That’s part of their small-town ethos. Both of them post their cellphone numbers on their website and make it a point to be available. “Unlike a bank, we’re available 24/7,” Ripps said. “We answer our cellphones at all times. We work at the speed of real estate.” Doyle and Ripps do business in Colorado, Wyoming, Montana and Idaho, but most of their work is in Jackson Hole, Star Valley and Teton Valley, Idaho. Andy Ripps NMLS 263841, Doug Doyle NMLS 92966, Co NMLS 3274. Equal Housing Lender
Sanisleep Mattress Sanitizing Service 7700 S. Porcupine Creek Road 307-733-3172 Sanisleep.com Sanisleep Mattress Sanitizing Service was born out of necessity. Christopher John Drews developed asthma as a child. His doctor recommended sleeping on a mattress covered in plastic to block the dust and allergen buildup that naturally happens where we sleep. Drews took the doctor’s advice, but the sheets slipped on the mattress and the plastic made him sweat, giving him insomnia. Through that process Drews learned how to take care of his mattress, flipping and rotating it and refusing to sleep on a plastic sheet. Fast forward to living in Jackson and leading a healthier lifestyle. Drews worked in the property management business and was a firsthand witness to the high turnover rate in the hospitality industry. That made him think. After years of struggling with asthma and allergies he knew that mattresses are a leading source of allergens in the home. He did exhaustive research and tested a variety of methods with a combination of extraction, UV light exposure and a natural disinfectant to sanitize mattresses. In February, Drews opened Sanisleep Mattress Sanitizing Service. He and his team come into the rental home, hotel or private home and disinfect, vacuum and deodorize the mattress. They also flip and rotate the mattress, noting its position for their next visit, and offer clients notes on its condition. Drews’ cleaning system is totally dry, so there is no risk of moisture encouraging allergen growth. He can also address spot removal and spot guard for your mattresses. The portable cleaning system maneuvers easily through homes and up stairs. That allows Drews to avoid hauling a mattress out of the home, which can
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Continued from 20
find it, even calling other stores to see if an item is in stock, Knobe said. “We want to make sure people are not running all over town looking for something we can
make the mattress dirtier and risk property damage. Drews personally cleans his mattress about three times a year. He can’t make any medical claims, but he no longer needs his inhaler, and Jeffrey Kaphan he believes that is Christopher Drews linked to his regular sanitizing regime. He recommends that homeowners sanitize their mattresses about twice a year. Hotels and rental properties should clean mattresses up to four times a year, he said. The process not only prolongs the life of the mattress but also protects you and your family from dust mites, viruses, germs and other contaminants. The sanitizing process also comforts those of us who hate the thought of others sleeping on the same mattress we use. “We spend a third of our life on a mattress,” Drews said. “But we clean our clothes and we don’t clean our mattress? That makes no sense to me. Why wouldn’t you sanitize your mattress?” Sanisleep charges $75 a mattress with a four-mattress-per-visit minimum. The crew can do one-time cleanings, but most clients sign up for a recurring service. Drews’ business is already doing well, with new clients calling on a daily basis to book appointments. The business is split evenly among private homeowners, second-home owners, hotels and property management companies. Sanisleep Mattress Sanitizing Service wants to give you peace of mind for clean nights of rest. Please call to schedule an appointment, or fill out a form online at Sanisleep.com.
help them find,” he said. The last year has been challenging, not just because of the fire. Nationally RadioShack filed bankruptcy this year. Yet the Jackson store is not only still open but also expanding what it offers in products and services. It recently added cellphone repairs
after an employee earned certification. The store is becoming known more as Knobe’s Electronics but has kept the RadioShack affiliation for name recognition for those visiting from out-of-town. “We hope people support local businesses,” Knobe said.
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Penny Lane Cooperative 185 Scott Lane 307-203-2323 PennyLaneCooperative.com Penny Lane Cooperative is Jackson’s newest storefront, offering fashion, art, affordability and a sense of community. You could say Andi Keenan was born to create this one-stop shop that celebrates Jackson’s unique style and close-knit, mountain-town feel. “For about as long as I can remember I’ve had a huge love for fashion,” Keenan said. “My earliest memories come from my mom’s clothing boutique, where I played dress-up with my twin sister, Alex.” Keenan studied retail management at Purdue University, then bounced between Jackson and Indianapolis trying to find her fit. She always remembered her childhood and those days in her mother’s store. Keenan moved to Jackson in 2004, earning a retail internship with Ella’s Room. She worked in various management capacities around town. But like so many of us she found herself in a fork along the road of life. She moved back to the Midwest to take a deep breath before plunging back into the Tetons with renewed perspective. “I knew if I wanted to stay in Jackson it would have to be on my terms,” Keenan said. “I would have to be in business for myself.” Keenan also knew she had the guts to make a big, bold move. “Penny Lane hatched in my kitchen,” Keenan said. “I’m a visual person, so I had big poster boards, images, thoughts, a storyboard of a business. I knew I wanted a store that was more then just buying clothing. There’s a competition going on between ‘brick and click,’ and the more we grow technologically as a society the more we crave human interaction. Stores have to acknowledge that shift.” Keenan looks for Penny Lane Cooperative to really focus on the Jackson community. She’s not on Town Square but, rather, in West Jackson, an up-and-coming neighborhood. “I want the place to feel like Cheers, where everyone knows your name,” Keenan said. Penny Lane offers woman’s apparel with pricing for everyone’s hard-earned dollar. “You can’t find a pair of jeans in Jackson for under $100,” Keenan said. “I was priced out of this town, and I’m a girl who loves to shop and I make a decent living here. I want people to feel like they’ve got clothes they love and had an amazing experience at Penny Lane.” The store will also feature up to eight local artists who will showcase their work alongside the eclectic mix of art and unique goods Penny Lane carries in addition to clothing. And like the Beatles song — which was also intentionally chosen — it may be difficult to get Keenan and the store out of your mind. “I just thought of the era of fashion and music and the late ’60s with the ultimate cool girls,” she said. “There is a sense of freedom to the song, and I feel like when you hear it, it evokes a feeling.” Penny Lane is open 10 a.m. to 7 p.m. Monday through Saturday and 11a.m. to 5 p.m. Sunday.
22 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Shear Dimensions
180 Center St. 307-732-7212 ShearDimensionsJH.com For more than 25 years Brenda Mulligan has owned and operated Shear Dimensions, a full-service beauty salon. Last year Mulligan thought both she and her clients needed a change. And so, from a prominent location on Pearl Avenue that had become one of the largest and busiest salons in Jackson, she moved her business to a small, quiet space off Center Street near Town Square. Today the new Shear Dimensions is a mere vestige of its former self in size but a giant in more personalized service. The contrast couldn’t be more welcome, in Mulligan’s view, and more importantly, in the view of her loyal clients. “They are charmed by the intimate space, the relaxing atmosphere and the cheerful decor,” Mulligan said. “And I’m delighted that instead of managing a large operation I can focus on what I do best: providing individual attention and excellent service.” Today there is only Mulligan and one other stylist, who works just two days a week. And instead of a seven-day week the new salon is open Monday through Friday. There are two separate styling spaces, a private cosmetics services area and a manicure station. The waiting room is bright and sunny, and the overall effect is classy and comfortable, stylish and appealing. Shear Dimensions offers cuts for men and women. Mulligan is known for her expertise in color, cuts and extensions, and she also provides manicures and cosmetic services. She carries a highend retail line of hair and beauty products, too. Still, Mulligan maintains a commitment to reasonable pricing. As she
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Rocky Mountain Hardware 485 W. Broadway 307-732-0078
Brenda Mulligan
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points out, “I’m a full-time, year-round businesswoman and Jackson resident. I want my services to be affordable for local people who work here — not only for vacationers and wealthy part-timers. To celebrate the new Shear Dimensions she will host a grand opening from 4 to 7 p.m. June 23. “I welcome all past and potential clients to come by for a quick look and simple refreshments — and to join me in opening my new and better place,” Mulligan said.
For more than a decade homeowners, builders and interior designers in Jackson Hole have browsed Rocky Mountain Hardware for bronze functional accessories — all those items big and small that give a residence a pulled-together look. From sinks, faucets and light fixtures to doorknobs, window latches and curtain cleats, the showroom on West Broadway has established itself as the place to go for the kind of high-end pieces that Rocky Mountain Hardware President and CEO Christian Nickum calls “jewelry for the home.” “They’re the finishing touches, the elements that wrap up the design,” he said. “With our product line someone is really able to carry a comprehensive look throughout
the project.” The showroom has a new look these days: About a third of the space is now dedicated to Mountainland Design, a Salt Lake City company whose wares include plumbing products, cabinets and high-end appliances. Looking for a Wolf or La Cornue range? A Sub-Zero refrigerator? Now you can shop for those in the same place where you are picking out Rocky Mountain Hardware products. With the new showroomwithin-a-showroom arrangement, customers can see how the various design elements work together. “It’s a destination design center for the Jackson market,” Nickum said. This is the latest evolution for Hailey, Idaho-based Rocky Mountain Hardware, which was founded in 1992 by Nickum’s parents, Mark and Patsy. The core of the compaSee ROCKY MOUNTAIN on 23
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BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016 - 23
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Catherine and Tom Holland
Wilderness Adventures P.O. Box 2768 307-733-2122 Jackson WY 83001 WildernessAdventures.com info@wildernessadventures.com Tom Holland remembers stepping off a plane onto the tarmac in Jackson Hole as a 16-year-old and falling in love. He took a summer trip from his native Illinois to climb all 13,775 feet of the Grand Teton through a program with Wilderness Adventures, a storied outdoor adventure company for teens. Much of the excursion was funded through his own determination: He mowed 250 lawns to help cover the cost. In more ways than he could have imagined, the trip changed his life. Fast forward to today: Holland and his wife, Catherine, are the new owners of Wilderness Adventures. “What happened to me on my first trip shaped the course of my life,” Holland said. He credits his trip leaders with teaching him more than just outdoors skills. He learned about characterbuilding, committing yourself to a cause and making decisions. As the new chief of the company he hopes to impart that kind of experience to teenagers. “What makes the experience for a child coming on a program like this is the character development,” Holland said, “which is a perfect complement to the school year.” In school, kids sit at their desks and
ROCKY MOUNTAIN Continued from 22
ny is its hand-cast bronze hardware, which comes in 10 finishes and 22 architectural styles, from rustic to contemporary and everything in between. The pieces have been spotlighted in Architectural Digest, House Beautiful and Luxe, among other publications. In addition to its own products Rocky Mountain Hardware carries those of
get an education in basic academic subjects, from math to social studies. A Wilderness Adventures program cultivates the skills you don’t necessarily acquire in the classroom, from leadership to creativity to critical thinking. “Those pieces of the puzzle are what our trips will be infused with,” Holland said. Previous owners Mike and Helen Cottingham founded the company 44 years ago and have agreed to act as advisors to the Hollands. The fundamentals that the Cottinghams instilled in the company are still there, Holland said. And trips can still be scheduled around the world, from the Galapagos Islands to Chamonix, France, to here in northwest Wyoming. The trips are designed for fifthgraders on up to college freshmen. This summer alone Holland expects to usher hundreds of kids through various programs and expeditions. Holland brings a wealth of experience in youth development education, and he hopes to infuse the company’s programming with more. He was an award-winning high school teacher and spent 15 summers working at Teton Valley Ranch Camp, where he served as executive director from 2007 to 2013. Most recently he served as CEO of the American Camp Association, where he was able to influence outdoor education programs around the country and speak to audiences worldwide about the impact of the camp experience. other companies, including Waterworks a high-end decorative plumbing line. Though Rocky Mountain Hardware has 500 distributors around the world, there are only two places where it operates its own showroom. Ketchum, Idaho, is one, and Jackson is the other. With Mountainland Design incorporated into the Jackson showroom, there’s one more reason to visit Rocky Mountain Hardware on West Broadway in Jackson.
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SaniSLEEP mattress sanitizing service provides you with a front line of defense to sanitize your mattresses giving you peace of mind for clean nights of rest. • Eighty Percent of people who suffer from allergies, eczema,hay fever rhinitis, coughing & dry eyes are due to dust mites living in their mattress.
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Contact Christopher Drews at 307-733-3172 or go online at sanisleep.com for an appointment
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24 - BUSINESS FOCUS, Jackson Hole News&Guide, Wednesday, June 22, 2016
Respecting the Power of Place:
A Commitment to Our Economy, Community, and Environment. The Mission of the Jackson Hole Chamber of Commerce is to champion the interests of local businesses, enhance their prosperity, and strengthen the economic climate of Teton County.
Join the Chamber today and help build your business and the community.
5-Star Accreditation from the U.S. Chamber of Commerce Welcoming 81 New Members
Anne Fish- Flying Fish Ventures Back to Basics Camp Bear Brochures Berkshire Hathaway Home Services Big City Broadway Camp Creek Restaurant and Bar Cathedral Voices Chamber Choir Conestoga Ranch Daily Roots DRink PR Duffel Donkey LLC Dune Excursions Dunn Right Construction, Inc. Elevate Medical Spa and Salon Energy Conservation Works Fall River Propane Fly Jackson Hole Frederick Mountain Group, LLC Fuji Hibachi & Sushi Give-r Guild Mortgage HATCH Taqueria & Tequilas Headwaters Community Art & Conference Center Highline Sports & Entertainment Hole Food Rescue Huff House Inn In Place, LLC J-B Mechanical & Appliances Jack Bayles Photography
Jackson Hole Community Radio Jackson Hole Hideout Bed & Breakfast Jackson Hole Yellowstone Tours Kate Foster Katie Murphy State Farm Luxury Properties Jackson Hole Medicine Wheel Wellness Meeteetse Chocolatier Mike Jackson’s Photography Excursions Mindfish Monster Lake Ranch Mountain Delivery Network Mountain Home Builders Mountain View Regional Hospital and Clinic Navigate LLC Nom Nom Doughnuts Northern Title Noso Patches On The Rocks Adventures Paul Lowham Pearl Street Market Pearls by Shari Penny Lane Cooperative Prugh Real Estate Purely By Chance Farm Rocky Mountain Marketing Solutions LLC SeeJacksonHole
Shearson Financial Services, LLC Shurr Adventures Sign It Now, Inc. Sleep Inn & Suites, Idaho Falls Special Events Jackson Hole Springhill Suites Marriott- Jackson Star Valley Lodge Successful Content Marketing Sweet Spirits Child Care Teton County Search and Rescue Foundation Teton Geotourism Center Teton Land & Development Group LLC Teton Surf Co Teton Timberline Trading The Hole Picture Photo Safaris The Jackson Hole Community Housing Trust Three Elephant Public Relations Truespire US Health Advisors Wells Fargo Home Mortgage White Mountain Puzzles Wild West Jeep Tours, Inc. Wolf Den Safaris Wyoming Stargazing Yellowstone Wildlife Adventures YogaToday
Contact Membership Manager Andy Heffron • 307-201-2301 or Andy@jacksonholechamber.com • www.jacksonholechamber.com 311062