Business Images Greater Panama City Area: 2008 by Journal Communications

BUSINESS

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GREATER PANAMA CITY AREA, FLORIDA

The Defense Rests Military bases lure contractors

Prosperity In Paradise Cooperation, investment fuel growth here

Hello, World Excitement soars for international airport

SPONSORED BY THE BAY COUNTY ECONOMIC DEVELOPMENT ALLIANCE | 2009

ENGINEER ING & SURVEYING

… creating value by design

McNEIL CARROLL ENGINEERING INC. has extensive experience in the following disciplines for consideration: UÊ i iÀ> ÊV Û Êi } iiÀ } McNEIL CARROLL SURVEYING INC. provides highquality professional surveying services, including commercial, residential and public properties. The following services are offered: UÊ > `ÊÃÕÀÛiÞ }ÊL Õ `>ÀÞ]ÊÃ ÌiÊ« > }] topographic, subdivision, control, construction, wetland and foundation) UÊ "Ì iÀÊÃiÀÛ ViÃÊi iÛ>Ì ÊViÀÌ v V>Ì ]Ê final survey, platting and ALTA certification)

UÊ > `Ê`iÛi « i ÌÊ including planning and engineering UÊ 7>ÌiÀ]ÊÜ>ÃÌiÜ>ÌiÀ and stormwater systems UÊ /À>vv VÊÃÌÕ` iÃÉ Ê ÌÀ> Ã« ÀÌ>Ì Ê« > }É solid waste landfill UÊ ÃÌÀÕVÌ ÊÊ Ê Ê management Ê Ã«iVÌ Ã]ÊViÀÌ v V>ÌiÃ]ÊÊ as-built surveys and administration)

www.mcneilcarroll.com PANAMA CITY 475 Harrison Avenue, Suite 200 Panama City, Florida 32401 * i\Ênxä®ÊÇÈÎ xÇÎä

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contents BUSINESS TM

OVERVIEW

BUSINESS ALMANAC

BUSINESS CLIMATE

Prosperity in Paradise

Cooperation and investment in infrastructure fuel growth here.

Jewel of the Emerald Coast

TR ANSPORTATION

Hello, World

Panama City’s new airport promises an economic development boom.

By Land and by Sea

Yucatán Connection

EDUCATION

Imagine That!

Engineering students at FSU Panama City receive world-class experience, opportunities.

Engineering the Future

Productive Partnerships

On the Cover PHOTO BY BRIAN McCORD Boats docked in the harbor

SPECIAL ADVERTISING SECTION: BAY COUNTY CHAMBER OF COMMERCE

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contents HEALTH CARE

Caring for the Community

Gulf Coast Medical Center offers hope and healing.

High Tech With Gentle Touch

Bay Medical Center is innovative, compassionate. LIVABILITY

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Life at Any Speed

From beach living to residential communities, Bay County is home sweet home.

Something Old, So Much New

What a Difference a Decade Makes

TECHNOLOGY

Traveling to Success

Bookit.com technology challenges the leaders in online travel planning.

Targeting Technology

Boundless Capacity for Business

MILITARY & SECURITY

The Defense Rests

Defense contractors come for the work, stay for the quality of life.

Economic Security

Economic ProďŹ le

This magazine is printed entirely or in part on recycled paper containing 10% post-consumer waste.

PLEASE RECYCLE THIS MAGAZINE

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GR EATER PA N A MA CI TY A R EA 2009 EDITION, VOLUME 1

CU S TO M M AG A Z INE M ED I A

MANAGING EDITOR KIM MADLOM COPY EDITOR JOYCE CARUTHERS ASSOCIATE EDITORS LISA BATTLES, JESSY YANCEY ONLINE CONTENT MANAGER MATT BIGELOW STAFF WRITERS CAROL COWAN, KEVIN LITWIN CONTRIBUTING WRITERS SHARON FITZGERALD, MELANIE HILL, PAUL HUGHES, JOE MORRIS, BETSY WILLIAMS DATA MANAGER RANETTA SMITH REGIONAL SALES MANAGER CHARLES FITZGIBBON INTEGRATED MEDIA MANAGER CHRIS KROESE SALES SUPPORT MANAGER SARA SARTIN SENIOR PHOTOGRAPHER BRIAN MCCORD STAFF PHOTOGRAPHERS JEFF ADKINS, TODD BENNETT, ANTONY BOSHIER, IAN CURCIO, J. KYLE KEENER PHOTOGRAPHY ASSISTANT ANNE WHITLOW CREATIVE DIRECTOR KEITH HARRIS WEB DEVELOPMENT DIRECTOR BRIAN SMITH PRODUCTION DIRECTOR NATASHA LORENS ASSISTANT PRODUCTION DIRECTOR CHRISTINA CARDEN PRE-PRESS COORDINATOR HAZEL RISNER PRODUCTION PROJECT MANAGERS MELISSA BRACEWELL, KATIE MIDDENDORF, JILL WYATT SENIOR GRAPHIC DESIGNERS LAURA GALLAGHER, KRIS SEXTON, CANDICE SWEET, VIKKI WILLIAMS LEAD DESIGNER ALISON HUNTER GRAPHIC DESIGN ERICA HINES, JESSICA MANNER, JANINE MARYLAND, AMY NELSON, MARCUS SNYDER WEB PROJECT MANAGERS ANDY HARTLEY, YAMEL RUIZ WEB PRODUCTION JENNIFER GRAVES WEB DESIGN RYAN DUNLAP, CARL SCHULZ COLOR IMAGING TECHNICIAN TWILA ALLEN AD TRAFFIC MARCIA MILLAR, SARAH MILLER, PATRICIA MOISAN, RAVEN PETTY CHAIRMAN GREG THURMAN PRESIDENT/PUBLISHER BOB SCHWARTZMAN EXECUTIVE VICE PRESIDENT RAY LANGEN SR. V.P./CLIENT DEVELOPMENT JEFF HEEFNER SR. V.P./SALES CARLA H. THURMAN SR. V.P./OPERATIONS CASEY E. HESTER V.P./SALES HERB HARPER V.P./SALES TODD POTTER V.P./VISUAL CONTENT MARK FORESTER V.P./TRAVEL PUBLISHING SYBIL STEWART V.P./EDITORIAL DIRECTOR TEREE CARUTHERS MANAGING EDITORS/BUSINESS MAURICE FLIESS, BILL McMEEKIN MANAGING EDITOR/CUSTOM KIM NEWSOM MANAGING EDITOR/TRAVEL SUSAN CHAPPELL PHOTOGRAPHY DIRECTOR JEFFREY S. OTTO CONTROLLER CHRIS DUDLEY ACCOUNTING MORIAH DOMBY, RICHIE FITZPATRICK, DIANA GUZMAN, MARIA MCFARLAND, LISA OWENS RECRUITING/TRAINING DIRECTOR SUZY WALDRIP COMMUNITY PROMOTION DIRECTOR CINDY COMPERRY DISTRIBUTION DIRECTOR GARY SMITH INFORMATION TECHNOLOGY DIRECTOR YANCEY TURTURICE NETWORK ADMINISTRATOR JAMES SCOLLARD IT SERVICE TECHNICIAN RYAN SWEENEY HUMAN RESOURCES MANAGER PEGGY BLAKE CUSTOM/TRAVEL SALES SUPPORT RACHAEL GOLDSBERRY SALES/MARKETING COORDINATOR RACHEL MATHEIS EXECUTIVE SECRETARY/SALES SUPPORT KRISTY DUNCAN OFFICE MANAGER SHELLY GRISSOM RECEPTIONIST LINDA BISHOP

Business Images Greater Panama City Area is published annually by Journal Communications Inc. and is distributed through the Bay County Economic Development Alliance. For advertising information or to direct questions or comments about the magazine, contact Journal Communications Inc. at (615) 771-0080 or by e-mail at info@jnlcom.com.

FOR MORE INFORMATION, CONTACT: Bay County Economic Development Alliance 235 W. Fifth St. • Panama City, FL 32401 Phone: (850) 785-5206 • Fax: (850) 763-6229 www.baycountyeda.org VISIT BUSINESS IMAGES GREATER PANAMA CITY AREA ONLINE AT IMAGESPANAMACITY.COM ©Copyright 2008 Journal Communications Inc., 725 Cool Springs Blvd., Suite 400, Franklin, TN 37067, (615) 771-0080. All rights reserved. No portion of this magazine may be reproduced in whole or in part without written consent. Member Member

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Read Business Images Greater Panama City Area on your computer, zoom in on the articles and link to advertiser Web sites NEWS AND NOTES >>

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Workstyle A spotlight on innovative companies that call the Greater Panama City area home

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Meet the people setting the pace for the Greater Panama City area DIG DEEPER >>

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Carr Riggs & Ingram is proud to be the area’s largest public accounting and business advisory firm, ranked among the top four in the Southeast and 38th nationwide. Still, these numbers don’t distract us from our main goal – delivering value to our clients, both large and small, by uncovering opportunities and providing innovative guidance to a more profitable future. Contact us today to learn how our experienced consultants can help you. PANAMA CITY: 850-785-6153 ❙ 2583 Huntcliff Lane PANAMA CITY BEACH: 850-784-6733 ❙ 14101 Panama City Beach Parkway Visit our interactive Web site to learn more: WWW.CRICPA.COM

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Partners in Progress Growth creates demand for certified public accountants and business consultants

anama City has seen its share of fast forward growth. Long ago, this sleepy little beach town sprang to life with tourism and family vacations. The local economy grew, and soon, people moved their families here and started small businesses. From there, Tyndall Air Force Base and the Naval Warfare Center began to expand operations to take advantage of the natural resources of the Emerald Coast. The Port of Panama City has recently undergone a large expansion project and with it, the growth of Bay County, has created a demand for a new regional airport center. Supporting the Community Through all of these changes, Carr, Riggs & Ingram LLC has been supporting the growth of the community through involvement with the local, county and city governments, construction, retail, not-for-profits and manufacturing enterprises. They have supported local great causes like the American Heart Association, Boys and Girls Club and Bay Medical Foundation. They continue to recognize the social responsibility and give back to the community by participating in mentoring programs with young adults. They continue to nurture the profession by speaking to accounting and business students at Gulf Coast Community College and the local branch of the Florida State University.

Sharing Business Knowledge

Commitment to Economic Growth

Along with supporting the local community, Carr, Riggs & Ingram LLC has another vital role to play and that is as trusted advisors to many businesses, professionals and individuals. As Certified Public Accountants, they are constantly involved in the economics of Bay County and assist many businesses in meeting their accounting needs. From business advisory services to audits, estate issues, tax planning, and tax compliance, Carr, Riggs & Ingram LLC works with the small business owner to the large international companies located on the Gulf Coast.

There is an old saying that every business has a responsibility to â&#x20AC;&#x153;pay their social rent.â&#x20AC;? At Carr, Riggs & Ingram LLC that message resonates in all of their daily economic activities. As an active member of the local Economic Development Alliance and the Bay County Chamber of Commerce, Carr, Riggs & Ingram LLC is very involved in the future role of business with Bay County. Their commitment to economic growth is evident by the construction of a new office building located in Panama City Beach.

overview

BUSINESS BOOMS IN A BEAUTIFUL SETTING Greater Panama City region is perfectly positioned for growth The Greater Panama City region is located in the heart of Floridaâ&#x20AC;&#x2122;s Great Northwest overlooking the beautiful Gulf of Mexico. Along with its world-famous beaches, the region features a competitive cost of living, a thriving economy, a skilled and educated workforce, quality health care, respected higher-education institutions and transportation assets that include an expanding >O\O[O 1Wbg /`SO

deep-water port, a new international airport under construction, rail and interstate access. These assets are marketed by the Bay County Economic Development Alliance, a public/private partnership working to establish Bay County as a globally competitive environment to conduct business and encourage the type of economic growth that enhances the regionâ&#x20AC;&#x2122;s standard of living and quality of life.

For more information about the advantages of doing business in the region, contact:

Lynn Haven

Bay County Economic Development Alliance 235 W. Fifth St. P.O. Box 1850 Panama City, FL 32402-1850 Phone: (850) 785-5206 Fax: (850) 763-6229 www.baycountyeda.org

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Panama City Beach

Springfield

Panama City Callaway

Parker WATCH MORE ONLINE | Take a virtual tour of the Greater Panama City Region at imagespanama city.com, courtesy of our award-winning photographers.

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overview

TOP 10 REASONS TO DO BUSINESS IN THE GREATER PANAMA CITY REGION 1. Quality of Life

6. Shopping and Dining

Whether you want an ocean view, a quaint neighborhood, wide-open space or a condominium, Greater Panama City is the right choice. This region offers the amenities of a big city and the charm of a small town – all against the backdrop of the most beautiful beaches in the country.

From the upscale shopping at Pier Park and the Panama City Mall to the one-of-kind shops in downtown Panama City, there are plenty of places to find what you need – and what you want. Locally owned restaurants create menus that feature fresh seafood caught in local waters.

2. Talented Workforce

7. Cultural Vitality

The abundant labor force in this region is educated and highly skilled. Developing high-tech skills is the focus of the military bases here, and these experienced workers often stay or return after their tour and enter the private labor pool.

Cultural experiences enrich life here. The region is home to a growing museum and culture center, live theater, art galleries and a thriving arts-ineducation program in the public schools and higher-learning institutions.

3. Premium Health Care

8. Transportation

Bay Medical Center and Gulf Coast Medical Center serve this area with top-notch medical services. Both boast sophisticated technology, compassionate staff and specialized care. For special treatment, HealthSouth Emerald Coast Rehabilitation Hospital is also located here.

By air, land and sea, this region earns an A for accessibility. A new international airport is under construction. The port here has expanded and improved. Highway and rail systems make it easy to move products and people.

9. Conservation Conscious 4. Educational Excellence Schools here strive for educational excellence. There is a realization that education is the key to success in life, and the teachers here work hard to motivate and challenge students to do their absolute best.

The excitement of the construction of the new airport is matched by the commitment to conserve this region’s most important natural resources. The airport development includes a plan to permanently preserve the West Bay shoreline and its tributary creeks.

5. Business Incentives Greater Panama City treats private enterprise right by welcoming businesses with incentives such as tax abatements and refunds, workforce development grants and streamlined permitting.

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10. Favorable Tax Structure Florida residents are free from personal state income tax and inheritance tax. Bay County’s millage rates rank among the lowest in Florida.

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business almanac

FESTIVE ABOUT FESTIVALS Fans of fun, rejoice. Downtown Panama City is especially alive during Friday Fest, which is held the first Friday of the month, March through November. Local businesses stay open until 8 p.m. and festivities run until 10 p.m., with plenty of music, food and fun, including classic car shows, to be enjoyed. Live entertainment is featured at a variety of venues, including 4th Street Stage, 5th Street Stage, Maddie’s Stage, Gateway Park and Cassandra’s Stage.

BRUSHES WITH GREATNESS It was a stroke of genius when Paul Brent decided to make Panama City his home in 1969. Since then, the Oklahoma native has become a renowned visual artist whose work is admired and displayed worldwide. Brent is often referred to as America’s bestknown coastal artist. Brent’s works are primarily in watercolor and oil on canvas, and he also draws on paper. He sold his first work in 1976 – a pen-and-ink drawing of coastal wildlife.

TWO CITIES NAMED PANAMA Panama City is a city, and so is Panama City Beach. The city of Panama City is located along U.S. Highway 98 and has a growing population and a strong economy. In 2006, CNN’s Business 2.0 magazine named Panama City the best place to invest in real estate in the United States. Meanwhile, Panama City Beach has been nicknamed the Beach Lovers Beach for its 27 miles of sugar-white sand. It fronts the emerald waters of the Gulf of Mexico and St. Andrews Bay.

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YES … ’TIL YOU DROP Shop ’til you drop? It could literally be possible at the spacious new Pier Park mall. The 900,000-square-foot open-air complex debuted in 2008 and already has become a shopping destination for the Panama City market and the entire Emerald Coast. There will ultimately be 100 retailers at Pier Park, anchored by Dillard’s, Target, J.C. Penney, Borders, Old Navy, Ron Jon Surf Shop, The Grand 16 Theatres and Jimmy Buffett’s Margaritaville. Small-shop fashion retailers include Aeropostale, American Eagle Outfitters, New York & Company and Victoria’s Secret, and restaurant options are Back Porch Seafood House, Hofbrau Beer Garden and Reggae J’s Island Grill.

ON TRACK FOR SUCCESS Next stop: Panama City. In 2008, Digitrax Inc. relocated to Panama City from Norcross, Ga. to manufacture controls and accessories for high-end model railroad systems. With Digitrax products, model railroaders can control multiple trains at multiple speeds in multiple directions on a single track, without the need for complex wiring or toggle switches. Digitrax was founded in 1993 and distributes its products through more than 600 dealers worldwide.

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Above: The Eye Center of North Florida’s 25,000-square-foot facility, located at 2500 Martin Luther King Jr. Blvd. Below: The Eye Center of Florida Team.

By now, it is likely that either you, a family member, friend or coworker has experienced the most advanced, state-ofthe-art eye care now available right here in Panama City. And although The Eye Center of North Florida may seem like a relatively new company in Panama City, its roots go back to 1936. The Eye Center of North Florida was formed in 1999, following the merger of the Newberry Eye Clinic and the Gulf Coast Eye clinic; two of the oldest, most established and trusted eye care practices in the Florida panhandle. The Newberry group, founded by Dr. Grant Newberry, had a long history of providing comprehensive optometric services and was located at 470 Harrison Ave. The Gulf Coast group was founded in the mid 1970s by doctors John Mallary and Felton Cofer and consisted of a team of ophthalmologists. Their office was located at 211 East 11th St. The two groups worked together to care for patient needs in Panama City. In 1998 however, it became evident that the strengths and diverse training of the physicians as a whole were better positioned to meet the growing needs of our community. The physicians realized that to create a regionally recognized state-of-the-art eye facility and surgery center, they needed to create a forward looking mission statement and they could better achieve their goals by working together. It was decided to build an eye center that had all the optometric and ophthalmologic specialties under one roof to truly provide comprehensive eye care to the community. It would allow the individual physicians to develop their individual specialties, allow participation in research and development of ocular disease and surgery, and consolidate the combined practice experience of the group to better serve the specific needs of each patient. The Eye Center consists of nine physicians. Dr. Aker returned to practice in Panama City in 1981 and practices primary eye care and contact lenses. Dr. Corry has been practicing since 1976 and specializes in primary and geriatric care. Dr. Edinger has practiced in the city since 1981 and specializes in primary eye care and low vision

rehabilitation. Dr Fisher came to Panama City in 1993 and specializes in general ophthalmology and refractive surgery. Dr. Garland joined the group in 2002 and practices general ophthalmology and oculoplastic surgery. Dr. Jones began practice in 1988 and specializes in primary care and contact lenses. Dr. Mallary began practice in 1973 and specializes in general ophthalmology and special needs patients including the mentally challenged. Dr. Pyne joined the group in 2003 and specializes in general ophthalmology and diseases of the retina and vitreous. Dr. Kelly Smith became a member of the Eye Center in 2005 and practices primary care. The Eye Center is located at 2500 Martin Luther King Jr. Blvd. The 25,000-square-foot facility includes a cutting edge surgery center providing patients with the most modern equipment and procedures available anywhere in the country. They are a state licensed, Medicare certified facility that offers patients of The Eye Center of North Florida the ability to have eye surgery in a warm, friendly, affordable environment. In contrast to other surgery centers and hospitals that try to provide a variety services, the staff at the Laser and Surgery Center concentrate on doing one thing, and doing it with excellence – making sure that your eye surgery is a comfortable, uncomplicated experience provided in the most up-to-date facility in the region. There is an exquisite full-service optical service and laboratory on-site that offers high-end and affordable glasses that are guaranteed to patient satisfaction. With more licensed opticians on staff than any other facility in the region, The Eye Center allows patients personal counseling and rapid quality controlled production of their optical selections. A separate contact lens division with full-time specialists dispenses lenses. Patients can receive replacement contact lenses via mail or through a convenient drive-through window. The Eye Center has four locations to serve our patients with our newest office located on Panama City Beach. There are over 120 employees dedicated to the service of eye care.

The Eye Center of North Florida – Nine Doctors, One Vision – Yours! PAID ADVERTISEMENT

2500 Martin Luther King Jr. Blvd. Panama City, Florida 32405 784-3937 10900 Hutchison Blvd. Panama City Beach, Florida 234-1829 528-B Cecil G. Costin Blvd. Port St. Joe, Florida 32456 227-7266 849 Main St. Chipley, Florida 32428 638-7333

Above: The Newberry Eye Clinic, formerly located at 470 Harrison Ave. Below: The Gulf Coast Eye Clinic, formerly located at 211 East 11th St.

business almanac

WATCH MORE ONLINE See dinner served at Captain Anderson’s in our quick video at imagespanamacity.com.

AYE AYE, CAPTAIN How does this menu sound? Stuffed deviled crab, golden shrimp, jumbo scallops and fresh gulf grouper. Those are some of the classic Gulf Coast dishes served at Captain Anderson’s Restaurant & Waterfront Market. The popular eatery that serves 250,000 guests during its eight-month season has been a Panama City dining destination since 1967.

CLARK GABLE WAS HERE Built in 1936, the Martin Theatre first opened its doors as the Ritz and drew such notables as Hollywood legend Clark Gable and cowboy great Bill Elliot. The Martin family purchased the theater in the early 1950s and operated it until 1978. The structure sat vacant until the Panama City Downtown Improvement Board purchased and renovated the building into the state-of-the-art facility it is today. Re-opened in 1990, the Martin Theatre is a centerpiece of quality entertainment for Bay County residents and visitors. The annual schedule is filled with music, live theater and special events.

Captain Anderson’s has been a recipient of the Best Seafood Restaurant award from Southern Living and the Award of Excellence from Wine Spectator. One of its traditions is patrons having dinner a bit early in order to watch the fishing fleets unload their catches at Grand Lagoon.

MORE THAN A FUN RIDE More than 370,000 riders climbed aboard the Bay Town Trolley in 2008, a figure that has been rising annually. Riders take the trolley to work, to medical appointments, to classes on area campuses and to the beach and shopping destinations. While visitors to Bay County are encouraged to enjoy the trolley, the service is geared toward providing convenient public transportation to residents.

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Prosperityin BRIAN MCCORD

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Cooperation, investment fuel Bay County growth

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eautiful sunsets and stunning beaches create an enviable atmosphere in the Bay County region. Tourism is an important economic driver here, but Greater Panama City’s economy is built on more than sugary white sand. With significant investments in new infrastructure and several booming industry clusters, Bay County is a good place to do business, a fact not lost on companies looking into the area or those already on the ground. The Bay County Economic Development Alliance, a publicprivate partnership, works to promote the county throughout the United States and around the world. Its members work to get the word out about the county’s many existing opportunities, as well as major new developments such as the Panama City-Bay County International Airport, slated to open in 2010, that is expected to add a whole new dimension to the local business community. But there’s much, much more to recommend the area. As business owners and prospectors, EDA members have an informed perspective on the area, as well as a strong, positive vision for its future. “I think one of our biggest benefits is that we have an incredibly strong workforce training sector,” says Steve Southerland, president and chief executive officer of Southerland Family Funeral Homes and an EDA board member. “From Gulf Coast Community College to Florida State University, our publiceducation sector is preparing people to join the workforce, and these educational institutions continue to work with businesses and industries to develop new training programs.” Southerland adds that the area also is benefiting from a hurricane season that spared it any direct hits, which has allowed insurance premiums and property taxes to stay level, something that will help the city and county compete with other areas of the state and region for new business. In addition to the new airport, Port Panama City also has been significantly upgraded, and already is pulling in a great deal of new business both in terms of actual shipping and companies choosing to locate nearby. The investment in Port Panama City will pay off now and well into the future, says

The beach is a nice backdrop for this thriving business region.

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Margaret Neubauer, vice president of ERA Neubauer Real Estate Inc. and an EDA board member. “We are already prospecting very heavily for the airport in terms of new industries and expect to see firms dealing with homeland security and other related issues look at locating there,” Neubauer says. “And our port continues to experience a great deal of growth, especially because of all the damage done to the west of us this hurricane season. Our infra structure is key to our growth, and we’re continuing to expand and improve it.” By working with the local business community as well as the major military installations in the area, Gulf Coast Community College has been a key player in the area’s ongoing success. The college now is working on its Advanced Technology Center which, when open in 2011, will bring together interested parties from the public, private and educational sectors to grow the area’s industry base, says Dr. Jim Kerley, president. “It will help form stronger partnerships between us and the local schools, the area’s universities, the manufacturing and industrial sector and the economic development people,” Kerley says. “Everyone will be coming together here to create

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programs, certificate training, maybe even a high-tech business incubator that will support the needs of our current industry and also be a catalyst for attracting new ones.” The $31 million facility also will be a hub of new business development, including alternative energy, which is becoming a key sector of interest in the area. “We’re looking at the environmental program of the college and how we can do a better job,” Kerley says. “We have a beautiful area, and there’s a lot of interest in alternative energy exploration here, as well as ecotourism. Those are areas we’re definitely looking to explore. We want to promote the area as more than just a family vacation spot.” That willingness to explore new sources of business revenue and grow the ones that are viable will be key to the region’s success in the coming years. “We’ve done some good things in the last few years, and with our increased activity at the port and the airport coming online, we are positioning ourselves to come out of the current economic unrest ahead of other places,” Kerley says. “We’ve got a lot of plans to expand our technology presence, and it’s very exciting. No one here is sitting still, not at all.” – Joe Morris

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BRIAN MCCORD

Jewel of the Emerald Coast NEW INTERNATIONAL AIRPORT SETS THE STAGE FOR GROWTH

llan Bense is a former Florida legislator now serving as vicechair of Enterprise Florida. He is widely respected for his personal success in business and for his leadership in economic development initiatives through the state.

How would you grade Panama City’s business climate?

I would give it a B+. I think that right now, with the real estate market the way it is, we have had a challenge in Bay County. Also, we are very touristoriented, and gas prices are affecting economic development opportunities. I am an optimist, though, and as we get through this recession and the real estate market turns around – which I am confident it will – I believe 2009 will see an improvement.

What are the biggest growth sectors?

I think that if we look out over the next 10 years, the greatest thing to happen to Bay County – indeed, the entire Emerald Coast – is the new international airport. I believe we’re going to have major companies from all over the world looking at our airport, especially

from an industrial park perspective. I believe if you look at the biggest growth sectors in our economy, it would have to be with jobs that will relate to the development of the international airport. When we broke ground in November 2007, progress began immediately. At trade shows we are attending all over the world, especially in Taiwan and China, ours is the only major airport being developed. We will continue to see jobs come here, and we’ll see tourism grow, not just here in Bay County, but throughout the Emerald Coast. Standard construction will be another big employer. The industrial park will be 4,000 acres, right at the airport, and as we develop that, we will create jobs in all sectors.

What are the biggest challenges?

From the short-run perspective, it’s the challenging economy and high oil prices, which have clearly been a challenge. We’re going to have to expand our labor force to handle a strong influx of jobs as the recession wears off. We need to make sure we have sufficient labor. Our identification is another challenge. Ironically, there are so many people who don’t consider the Panhandle as a part of

Florida. We need to continue to make the whole United States know that the northwest part of Florida is part of Florida.

What are your goals for the future of this region?

I would like to see the airport built and the new industries that I am confident will locate to be open and operating. I want to see orderly growth in Bay County over the next several years. I also want to see us continue to focus on training our workforce and educating our students. I think we’re heading in a good direction on all counts.

Why are you involved?

This is my home, and this is where I have lived all my life. I was born and raised in Panama City; I love it. One of the strong attributes we have here in the Panhandle is that we’re pretty easygoing folks. We’re friendly, easy to get along with. I think that’s important. I hope my children will end up living here, and I want them to have good, high-paying jobs. That takes an investment of money and time, and I’m prepared to do both. – Betsy Williams

Allan Bense, a local businessman and partner in of GAC Contractors, is involved in finance and politics.

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High-Flyinâ&#x20AC;&#x2122; Future

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BRIAN M C CORD

Panama City’s new international airport promises economic development growth

ay 2010 stands to be a red-letter month for Northwest Florida. That’s when the new Panama City-Bay County International Airport is slated to launch operations and usher in a new era of air service for the region. The $318.5 million airport is under construction in western Bay County north of County Road 388 and east of State Road 79. With about 1,000 Florida residents present, ground was broken on Nov. 1, 2007, on about 4,000 acres donated by The St. Joe Co., one of Florida’s largest real estate development companies. Job creation is the new airport’s role, says Randy Curtis, airport executive director. Curtis says that 1,400 acres will be available for industry to locate right on the airport property. “We’ll have the best of both worlds,” he says. “We’ll have land that has flightline access, to be primarily used

4,000 acres dedicated to the Bay County International Airport project

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for aviation-type purposes, and then we’ll have additional land for general development.” The new airport may apply to be a foreign trade zone grantee or could be a subzone of Port Panama City’s foreign trade zone. “Ultimately, we hope to have customs personnel based at the new airport,” Curtis adds. Recognizing the new airport’s potential impact on the region, the Florida Legislature during its 2008 session awarded the airport an additional $4.5 million to extend the 8,400-foot concrete runway to 10,000 feet. It will be the only commercial runway of that length in Northwest Florida. The airport is being designed with the future in mind. “From the beginning, our goal has been to build a new airport capable of serving the transportation and economic development needs of our region for decades to come,” Airport

Fact Check TERMINAL COMPLEX IS CENTERPIECE The $62.8 million terminal complex will include the air traffic control tower, a public safety building, air cargo facility, a rental car area and traditional terminal features including ticketing, baggage screening and retail spaces.

$112 million $56 million site preparation cost for new airport

will be earned on sale of current airport site

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Airport project promotes growth, preserves nature

The new airport will serve aircraft of all sizes.

Authority Chairman Joe Tannehill says. “The longer runway will put us in the strongest possible position to compete for better air service and large aviation-dependent economic development projects.” Airport officials already are marketing to commercial airlines, transportation and logistics businesses, and other aviation and defense companies as potential tenants, he adds.

“The longer runway will put us in the strongest possible position to compete for better air service.” The decision to build a new airport has been two decades in the making. Proposals to lengthen the main runway and add a safety buffer zone at the existing 700-acre airport on St. Andrews Bay met with resistance because of negative environmental impacts. So the airport authority, governments and community leaders decided to commence construction on the first airport built in the United States since Sept. 11, 2001. – Sharon H. Fitzgerald

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Constructing a new international airport in one of the nation’s most beautiful regions requires a balance between the pursuit of prosperity and the preservation of a pristine environment. It’s a balance that leaders of the Panama City-Bay County Airport Authority are committed to achieving. The airport relocation is a model of environmental conservation that establishes the West Bay Preservation Area, permanently protecting 40,000 acres including 33 miles of undeveloped shoreline and 44 miles of creeks and tributaries. “Many of the people who opposed the expansion of the existing airport are strong supporters of the new airport because of the amount of conservation lands and the planning efforts that have gone into it,” says Randy Curtis, airport executive director. The West Bay Preservation was designed by local and state environmental leaders to preserve the health and habitat of West Bay. This watershed scale plan, when fully implemented, will include the provision of habitat corridors, open space and stream protection. The objective of the West Bay Preservation Area is to maintain West Bay in its present, pristine state forever. This effort has been praised as one of the most significant conservation measures in Florida’s history. The plan won statewide praise including the 2007 Promising Practices award from the Council for Sustainable Florida. The more than 60 square miles will be available to Florida residents and visitors for hiking, fishing, kayaking and other non-invasive activities. In addition to the 4,000 acres set aside for the new airport and the 40,000 acres for preservation, other land uses include a 3,700-acre regional employment center, industrial district and residential land development.

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By Land

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&By Sea

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transportation

Greater Panama City’s port, highway and rail connections keep goods moving

ith a bustling port, hassle-free highways and strategic rail connections, Panama City earns an A for accessibility. Moving goods by sea is a breeze, thanks to Port Panama City, established in 1967 and the northernmost port in the Gulf of Mexico. Bay County also enjoys a road network that includes U.S. Highways 98 and 231, Interstate 10 just 40 miles away and several state routes. The Bay Line Railroad interconnects with CSX Transportation and Norfolk Southern, both Class I railroads serving the Southeast. The port is Panama City’s cargo workhorse, moving bulk liquid and dry commodities, steel, paper, copper, machinery, containerized cargo and more. “We’re currently handling about 30 to 35 ships a month in and out of the port and handling a million-and-a-half tons of cargo a year,” says Wayne Stubbs, port executive director. “We offer most of the services found in major ports around the country.” The port can handle ships up to 900 feet in length that draft up to 36 feet. The 110-acre facility boasts six berths, an 80-ton crane, a 100ton crane and a 300-ton crane available for port use, thanks to Oceaneering International, which makes its home on port property. “The port serves a couple of elements. We provide seaport facilities for cargo shipments, and we also provide space and support for some

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regional employers,” Stubbs says. “We usually have 800 to 900 people on the port at any given time.” A manufacturer of flexible pipe for the offshore oil industry, Oceaneering has about 400 employees. Also employing about 400 on the port acreage is Berg Steel Pipe, a producer of thickwall, large-diameter pipe for the natural gas and oil industries. The port is a partner in development of the new Intermodal Distribution Center, a 250-acre industrial park with rail access. “We’re targeting industries that would have some interface with the port and could utilize the port, as well as distribution, warehousing and logistics companies,” Stubbs says. The new park will be able to offer its tenants foreign trade zone benefits thanks to the port. Looking ahead, Stubbs sees clear sailing for increased port activity. “We think we’re wellpositioned to expand our Mexican trade and to add similar Gulf of Mexico-based services into Central America, Cuba and perhaps the Caribbean,” he says. When it comes to logistics in Panama City, the conditions are more than favorable. – Sharon H. Fitzgerald

Fact Check PORT PANAMA CITY The 130-ACRE DEEPWATER PORT is located directly on St. Andrews Bay. Port Panama City has facilities for HANDLING BREAK BULK CARGO, CONTAINERIZED CARGO and BULK CARGO. The port also has industrial land available at its more than 250ACRE INTERMODAL DISTRIBUTION CENTER.

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transportation

Linea Peninsular, a shipping company, uses the Panama City Port to keep its business strong.

Yucatán Connection Linea Peninsular ships traverse the Gulf of Mexico daily

ounded in 1984, Linea Peninsular at Port Panama City has a simple advertising slogan: “The Yucatán is our Business.” The company isn’t kidding. “Linea Peninsular provides the port with excellent connections to the Yucatán Peninsula and Mexico in general with four ships a week. That’s four-day, door-to-door service for shippers in the region, which is kind of remarkable,” says Wayne Stubbs, port executive director. Linea moves containerized cargo such as fabrics, resins and consumer goods into Mexico and apparel, furniture and manufactured goods northbound, Stubbs says. Linea also ships refrigerated cargo, lumber, boats, vehicles, machinery and heavy equipment. Linea offers its customers online tracking of shipments by container number. Every 21 hours, a Linea ship departs for either the U.S. or the Yucatán, where the company maintains an office at Mexico’s

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Port of Progreso. All the Yucatán’s maquiladora factories ship with Linea. Maquiladoras receive raw materials and parts from the United States and return finished products. More than 90 percent of all inbound shipments at Port Panama City are pre-cleared with U.S. customs. Once products arrive, Linea coordinates warehousing and inland trucking. Linea also has connecting carrier agreements with several major shipping companies to and from Europe and the Far East. Linea owns five vessels. Four are at sea and one remains on standby at all times. Since 2002, Linea has been a certified member of C-TPAT, the U.S. Department of Homeland Security’s Customs-Trade Partnership Against Terrorism. C-TPAT is a voluntary initiative for international supply-chain participants to help ensure border security and the integrity of imported goods. – Sharon H. Fitzgerald

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education

Imagine

BRIAN MCCORD

That!

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Engineering students at FSU-PC receive world-class experience

ngineering students at Florida State University Panama City are igniting quite a spark in northwest Florida. The region’s thriving military, technology, real estate and construction industries have created an unprecedented demand for engineers, ensuring ample work for the 80-plus students enrolled in the school’s electrical, computer, civil and environmental engineering programs. “We are a microcosm of the nation as a whole,” says Dr. George DePuy, campus dean of FSU Panama City. “The

Division, nearly 30 percent of all employment offers made by the division are to FSU’s engineering graduates. “The FSU engineering program and the local Panama City campus are a critically important link to the [division’s] ability to sustain technical capability in current and emerging science, technology, engineering and mathematics,” Summey says. “Without a strong relationship with FSU Panama City, our ability to meet long-term national Department of Defense objectives would be severely impacted.”

“Our grant from the National Science Foundation is a major validation of the quality and importance of our engineering programs.” number of engineering graduates is not keeping up with the demand, but we are doing our part to help address this problem.” DePuy says FSU’s reputation as a highly ranked research university helps attract students to the upper-division and graduate campus, as does the school’s prominent location among high-tech employers. Access to tech-savvy organizations like Tyndall Air Force, Applied Research Associates, Inc. and Berg Steel Pipe Corp. have helped 80 percent of the program’s graduates find work close to home. Additional partnerships between FSU and local business and military sectors encourage recruitment and provide student support through scholarships, internships and project assistance. Panama City also is home to the Naval Surface Warfare Center Panama City Division, which employs 750 highly trained scientists and engineers. According to Dr. Delbert C. Summey, technical director of the Panama City

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The program is earning the school national attention as well. In 2008, the college was awarded $512,000 through a grant from the National Science Foundation. Funding will provide 30 engineering students with two-year scholarships of up to $7,500 per academic year. “Our grant from the National Science Foundation is a major validation of the quality and importance of our engineering programs,” DePuy says. “This is the first NSF grant we have received and thus represents a milestone in the evolution of our campus. The grant will provide more opportunities for residents throughout northwest Florida, but it is also good news for the local economy.” The program will receive an additional boost with the anticipated opening of the Holley Academic Learning Building. The 105,000-square-foot facility will provide students with state-of-theart engi neering laboratories for years to come. – Melanie Hill

Engineering The Future TECHNOLOGY IS TAUGHT EARLY As northwest Florida’s hightech sector attracts some of the nation’s top scientists to Panama City, students in the area’s middle and high schools are receiving real-world exposure to math, science and technology through Project Lead The Way®. The not-for-profit organization promotes pre-engineering courses through partnerships with public schools, highereducation institutions and the private sector. “Kids today are so technology oriented, but don’t always see the connection to technology and the world of work,” says Kim Bodine, executive director of the Gulf Coast Workforce Board. “PLTW uses applied learning to connect the math and science concepts with technology and engineering in a way that is both relevant to the real world and fun.” The program began in 2007 when the Gulf Coast Workforce Board received a grant from Florida’s Great Northwest’s WIRED Initiative to increase the quantity and quality of engineers and engineering technologists graduating from the local educational system. The program now is under way in four Bay County schools. “Turning out more quality engineers and scientists is imperative to being competitive in the global economy,” says Richard Blais, vice-president and cofounder of PLTW. “As technology advances, our goal is to groom today’s students to meet the demands of tomorrow’s workforce.” – Melanie Hill

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education

Productive Partnerships Cooperation creates new opportunities for students

GCCC participated in a regional study to determine the college’s economic impact in Bay, Gulf and Franklin counties. And in 2008, GCCC partnered with Bay County to break ground on a $15.5 million, 50,400-square-foot Emergency Operations Center. The college provided the land at no charge and will use the center to provide training for GCCC students and county emergency personnel. An additional agreement with the business community, area chambers of commerce and university partners will soon lead to the development of a state-of-the-art Advanced Technology Center. The facility will help incubate small businesses through training programs and education, and house collegiate technology-based programs. “For a community to recruit new industry, you need a strong higher-education component,” Kerley says. “Part of our mission is to help promote economic development, and we help create jobs and programs that the business industries want.” – Melanie Hill

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or more than a half-century, Gulf Coast Community College has played a much-respected role in northwest Florida’s higher-education system. Today, the college is more community-driven than ever, having recently kicked off a strategic plan founded on partnerships with local schools, businesses and government agencies. In 2008, the college teamed up with Florida State University Panama City to introduce The Connect! Program. The partnership allows students seeking both their associate and bachelor’s degrees seamless admission and enrollment into both colleges. Students work simultaneously with advisors from both schools to complete the right courses at the right time, earning both degrees as quickly as possible. The program, according to Dr. Jim Kerley, president of GCCC, is a result of a brainstorming session between the leadership of both colleges. “An amazing number of people have been interested in the initiative,” Kerley says. In a separate partnership with the University of West Florida’s Haas Center for Business Research and Economic Development,

Gulf Coast Community College has initiated a partnership-oriented, five-year strategic plan.

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health

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Caring for the Community Gulf Coast Medical Center offers hope and healing

s mild climates, sparking coastlines and a thriving economy draw newcomers to Bay County, Panama City’s Gulf Coast Medical Center is doing its part to offer families yet another reason to call northwest Florida home. For more than 30 years, the 176-bed regional hospital has been recognized for its unyielding commitment to quality and compassionate care. “We see ourselves as a community partner and contributor,” says President and CEO Todd Gallati. “We’re interested in economic development and the health of the community, and we strive to provide all aspects of the community’s healthcare needs far beyond our four walls.” That commitment is demonstrated through GCMC’s numerous community initiatives including Commit to Fit. The employee health program is active at more than 50 area businesses and provides participants with health information, screenings and seminars at little to no cost. “We’ve uncovered some significant health issues through these screenings, and employees are very grateful to have results sent directly to their physicians,” Gallati says. As part of the Hospital Corporation of America family of hospitals, GCMC also is a regional leader in specialty care. Its spine program recently was involved in clinical trials for the PRESTIGE® LP artificial cervical disc. GCMC also has become a destination for hip, knee and shoulder replacements, and sponsors Joint Partners and Back to Health education programs to help patients regain comfort and mobility. At the Cardiovascular Center, patients receive complete diagnostic inpatient and outpatient services and minimally invasive options for the diagnosis and treatment of heart disease. The center recently welcomed a second cardiac catheterization lab, and Gallati hopes to further expand GCMC’s cardiac capabilities in the near future. While thousands visit the hospital each year for scheduled procedures, GCMC’s emergency team treats more than 40,000 patients each year. The department is fully equipped to handle critical emergencies including trauma, orthopedics injuries, obstetrical and gynecological cases. In 2008, the hospital celebrated the expansion of Emergency Services with

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the addition of an onsite helipad, which allows air ambulance transport to and from GCMC. For non-emergency needs, the Express Care is open seven days a week from 11 a.m. to 11 p.m. It’s no wonder the hospital repeatedly earns national recognition including certification by the Joint Commission of Accreditation and Healthcare Organization. In 2008, GCMC also earned several HealthGrades awards including the Distinguished Hospital for Clinical Excellence, Bariatric Surgery Excellence, Gastrointestinal Care Excellence, Gastrointestinal Surgery Excellence, General Surgery Excellence and Pulmonary Care Excellence. “It really is our people who set us apart,” Gallati says. “We have a great employee group and medical staff that care about quality and outcomes, and taking great care of patients. That’s what makes a difference.” – Melanie Hill

Gulf Coast Medical Center has the latest technology and a highly trained staff. Left: Gulf Coast Medical Center’s Life Net air ambulance provides rapid emergency response.

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health

Bay

Medical Is High-Tech Heart attack treatment earns praise

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BRIAN MCCORD

ay Medical is bringing worldclass healthcare to the heart of the Emerald Coast. The 413bed medical center recently was named one of America’s 50 Best Hospitals by HealthGrades, a leading quality health care organization, and continues to distinguish itself as a leader in the medical field. “At Bay Medical, we have an intense focus on continually raising the bar when it comes to quality,” says Chief Executive Officer Steve Johnson. “We examine the best practices in other facilities and implement them here. Then we fine tune and improve them.” That focus has repeatedly earned the hospital top ratings in the areas of stroke, pulmonary, gastroenterology, and, in particular, cardiac care. The hospital boasts northwest Florida’s leading heart program, ranked in the top five percent in the nation. Bay Medical also is the only area hospital to offer open-heart surgery and 24-hour emergency angioplasty, the recommended treatment for heart attack. In addition, a highly skilled team of cardiologists and cardiothoracic surgeons

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health

Bay County Medical Center is one of America’s 50 Best Hospitals, according to the nation’s top health-care ratings company.

now practices minimally invasive robotic heart surgery. Unlike traditional open surgery, the increasingly popular technique typically calls for smaller incisions, less blood loss and less recovery time. The hospital also houses the area’s only dedicated 15-bed medical/surgical cardiovascular intensive care unit. Bay Medical was Florida’s first hospital to receive national certification as a heart attack center of excellence. “Each year, new technologies are developed that make diagnosing and treating heart disease faster, more precise and easier on the patient,” Johnson says. “We are continually investing in new technologies to ensure we are offering the best.” Bay Medical’s robotic surgery program began in 2005 with urology and gynecology related procedures, and continues to thrive. The hospital offers the innovative deep-brain stimulation therapy, which is performed to treat movement disorders such as Parkinson’s Disease.

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While the practice has existed for more than 30 years, neurosurgeon Joel Franck, M.D., has developed a less invasive method allowing the patient to remain awake during the procedure. The therapy has proven successful in improving quality of life for patients suffering with tremors and other motion disorders, and Bay Medical is the only area hospital to offer this innovative and groundbreaking procedure. In November 2008, Bay Medical broke ground on a new $60 million tower. The addition will include 144 private patient beds, with nearly one-third dedicated to intensive care. “We have seen tremendous growth in our patient volumes over the past five years, and with the growth Bay County has been experiencing along with an aging population, we expect our volumes to continue to grow,” Johnson says. “This project will allow us to meet the community’s need for the future. – Melanie Hill

Scorecard A FOCUS ON HEART HEALTH

700 The number of emergency heart attack patients treated annually at Bay Medical

6,000 The number of cardiac catheterizations performed annually

$30 million The amount of charity and uncompensated care provided annually Source: Bay Medical

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livability

Life

at Any Speed

BRIAN MCCORD

From beach living to neighborhoods, there’s something for every lifestyle

ife here is a beach, and much more. The golf, cuisine and shopping in Bay County are world renowned and are part of an amenities package that is drawing people to the Emerald Coast. From 1980 to 2000, the Panama City metro area grew from 98,000 to more

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than 148,000, a 50 percent growth spurt, according to U.S. census data. These aren’t just snowbirds from the north who decided to stay into the summer, though retirees are a valued population in this region. According to the census data, 28 percent of these newcomers are employed at the man-

agement level or above in the more than 12,000 businesses located here. Not surprisingly, property values are on the rise. Yet, Bay County is still considered one of the best places to invest, according to CNN’s Business 2.0. “Across the board these communities have created an increase in property

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General Scientiﬁc Manufacturing Inc. Precision Metal Cutting Metal Forming Certiﬁed Welding Procedures Preservation and Painting Precision CNC Machining P H OTO S B Y B R I A N M C C O R D

Electrical and Electronic Assembly Manufacturing Resource Planning Prototyping and Re-Engineering Build to Print (Welding, Fabrication and Assembly) Quality Assurance Program (ISO Q9001 Compliant)

The Nicklaus Course at Bay Point opened in 2005 and is a par-72 championshipcaliber course. It’s the first Nicklaus course in the Florida Panhandle.

Over 5000 Military/Commercial Speciﬁcations (Over 2000 Speciﬁcations on Hand) Non-Destructive Testing (Techs On-Site)

850-230-1546

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values,” says Cynthia L. Godbey, executive director of the Panama City Community Redevelopment Agency. Godbey oversees four CRAs where new infrastructure, new businesses and new growth are old hat. “People looking to invest in the area should consider one of these districts,” she says. These include downtown Panama City, a quaint and refurbished community that offers quality shopping and dining and arts venues in an attractive setting, and St. Andrews, a village by the bay that offers many cultural attractions and a thriving commercial district. Real estate developer Ray Feiler, a 30-year veteran, says significant growth includes the recently developed shopping playground, Pier Park, and the new inter national airport currently under construction. “It’s going like gangbusters,” Feiler

says. “Bay County is growing.” The Bay Point Marriott Golf Resort & Spa, known as The Pearl of the Gulf Coast, is among the top-notch amenities that attract new residents to this region. Golf courses at this resort challenge players in a visually stunning setting. With golf, beaches, attractions and activities, there are plenty of places to play in Bay County. Places to live are plentiful, too. Choose from resort living, waterfront developments and pedestrian-oriented traditional neighborhoods. The new Morningside Community falls into the latter category and offers eight public parks, including two nature preserves, and the 8-acre Lake Anne. Morningside is just one of the many residential developments available or under development. These communities offer estate homes, town homes, duplexes and lofts. – Paul Hughes

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livability

Something Old,

So Much New St. Andrews is revitalized and re-energized

t. Andrew is the patron saint of mariners and fishermen, and history tells us he was open to new ideas. St. Andrews Bay is aptly named. This area that fronts the bay is growing from its sailing and fishing roots into a fresh and lively waterside community.

“This is a community in Panama City where volunteers are taking the initiative,” says Nancy Wengel, program director for the St. Andrews Revitalization Effort. Its proximity to the water has always been the community’s economic strength, making the move to revamp, renovate and invest in the marina area a natural choice.

“It’s an opportunity to re-invent and revitalize St. Andrews,” Wengel says. The area conducted a market study to identify the types of businesses that could succeed. In addition to restaurants, the study suggested the efforts target businesses engaged in electronics, toy and hobby stores, nursery and garden, pharmacy and sporting goods. An investment of $500,000 in state historic preservation money will help retain the old town flavor. Meanwhile, businesses are buying into the effort, Wengel says. Coastal Community Bank invested millions of its own money to historically renovate its bank building. City projects include streetscape – underground utilities, new lighting and landscaping – new parks and playgrounds, a waterfront boardwalk and the purchase of half a city block to turn into public parking for businesses. A volunteer group, St. Andrews Waterfront Partnership, plans more public space improvement in 2009, as well as business training and assistance for local merchants. “We have developed a historic plan, we’ve got great neighborhoods with older and newer homes, and the businesses here are working together. There is great opportunity here,” Wengel says. “It’s evolving, and it’s coming along very nicely.” – Paul Hughes Boating is a way of life in St. Andrews Bay.

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livability

What a

Difference a Decade Makes Downtown is lively again

WATCH MORE ONLINE Tour the Visual Arts Center in our quick video at imagespanamacity.com.

en years ago, “downtown was pretty much non-existent” says Downtown Improvement Board Director Dutch Sanger. “It was full of boarded-up buildings as customers moved to the malls.” Now Sanger couldn’t be more effusive. “We have 85 percent occupancy, and it’s rising,” he says. “The city installed all new infrastructure, fixed building facades, put in new light-posts, nice bricks and landscaping.” Business owners are doing their part. The Clemons Company and Neil Carroll Engineering both purchased older buildings and renovated the structures in order to move their offices downtown. From a handful of businesses a few years ago, downtown has attracted shops selling antiques, home décor and ladies apparel. New restaurants are also finding a home downtown. In addition, downtown is home to professional firms, business offices, banks and other services. The shops and restaurants draw steady foot traffic, while special events fill the streets in the evenings and on weekends. For those seeking a cultural experience, the Visual Arts

Center is a budding museum with an extensive permanent collection, special exhibits and art classes for every age. “We’re growing,” says Ellen Killough, arts center director. “It began as a true grassroots guild; now we’re celebrating our 20th anniversary.” The permanent collection focuses on American paintings of the 19th and 20th centuries. Special exhibits have featured artifacts from the Titanic and the works of adventurous American painters such as Andy Warhol. Redevelopment, successful entrepreneurs and art institutions combine to create a thriving downtown Panama City. More improvements are in the works as the city updates its comprehensive plan to allow more mixed-use development – including residential space. The Main Street Program helps preserve history while promoting the area. Downtown Panama City continues to grow and improve, while still maintaining its charming character. “Our community has it all,” Randall says. “We have a waterfront, history, beauty and a thriving business community.” – Paul Hughes

A revitalized downtown Panama City offers interesting shopping, dining and art galleries.

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gallery|BRIAN McCORD

With sails lowered and anchor dropped, thereâ&#x20AC;&#x2122;s time to watch the sunset over Bay Point Marina.

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Panama City resident Wade Slattery fishes in the warm waters of the Gulf of Mexico.

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gallery|BRIAN McCORD

Beaches here feature a variety of shells and sugary white sands.

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technology

Traveling To

Success Bookit.com is the rising star in online travel planning

Panama City Beach-based Bookit.com is on the cutting edge of information technology. This is a rendering of the new facility currently under construction.

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lanning travel online sometimes challenges the adage that “getting there is half the fun.” Panama City Beach-based Bookit.com is changing that – and is making a name for itself as a leader in its industry. Arthur Finlaw founded the company in 2000 with two employees. Now, Bookit.com employs 200 and plans to add another 50 employees by the end of 2009, says Tom Dibacco, vice president. “All our people are in one place, and that’s here,” Dibacco says. “We’re the largest of the mid-sized companies booking Internet travel.” Bookit.com isn’t competing with the bidding sites or the sites focused on bargain-basement prices. “We’re not a business travel Web site,” DiBacco says. “We’re about helping people book leisure destinations.” Bookit.com is also about developing innovative technology that streamlines ocess of planning the often-frustrating process travel online. Bookit.com markets itself as knowing OM – an acronym where customers are FROM Origin-Method for its Fast-Relevant-Origin-Method echnology autopricing system. This technology matically identifies the starting location hts the top deals of the user and highlights is method introfrom that location. This hnology into the duces cutting-edge technology ormula, allowing destination-booking formula, users to create their own vacation package in a matter of minutes. ell Bookit.com a With FROM, users tell starting location, and thee company counts m local airports. down the best deals from The technology allowss Bookit.com to ns to each user in offer customized options seconds. In doing so, FROM eliminates relevant offerings Web pages filled with irrelevant with deals not availablee to every guest. Rather than starting at arrival points and moost working back, as is thee case with most echnology beginss travel Web sites, this technology with the departure sitee and shows the deals available from that point of origin.

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Bookit.com takes that high-tech approach and combines it with a hightouch commitment. The company puts people on the ground to learn first-hand about the resort, hotel and amenities offered in a destination city. The approach is working. Bookit.com has experienced 50-percent growth each year for the past three years, completing more than 250,000 bookings in the last year. “We are experiencing significant growth at Bookit.com as we continue to penetrate the online travel space and build our market share in a category that shows no signs of slowing,” says Finlaw, Bookit.com’s CEO. In addition to Mexico, the Caribbean and Hawaii, Bookit.com is opening new markets in Las Vegas, the coastal Carolinas, New York City and possibly

some European destinations. That means Bookit.com managers will be in all those destinations meeting and greeting, negotiating and packaging competitive deals for customers. “We know the staff at the hotels and amenities, and we will find the best resorts for our guests,” DiBacco says. “Then we negotiate an exclusive deal and advertise that deal to them.” Other travel websites do this, but not to the same extent, he says. Recognizing the stresses of the economy, in late 2008 Bookit.com created a Leave Your Wallet Home marketing initiative that focuses on all-inclusive vacations. These deals package the cost of the hotel, all transfers, food, beverages and entertainment into one competitive price. – Paul Hughes

I M A G E S P A N A M A C I T Y. C O M

Neal P. Dunn M.D., F.A.C.S. Denis E. Healey M.D., F.A.C.S. Jay C. Beiswanger M.D., F.A.C.S. Carlos E. Ramos M.D., F.A.C.S. Nicole Eisenbrown M.D. Michael A. Jenkins M.D. Warren T. Hitt M.D. James H. Wilkins P.A.-C Beatrice J. Soto P.A.-C, M.A. James L. Cary P.A.-C, MHA

www.panamacityurology.com

Two Locations to Serve You Better … 80 Doctors Dr. Panama City, FL 32405 T (850) 785-8557 11038 Hutchison Blvd. Panama City Beach, FL 32407 T (850) 230-2002

questions

answers

8 0 0 . A C S . 2 3 4 5 / c a n c e r. o r g

I M A G E S P A N A M A C I T Y. C O M

Information Technology Is a Target Industry Companies such as Bookit. com are part of the information technology sector that is being targeted by the region designated as Florida’s Great Northwest, which includes Bay County. Growth in the IT sector supports all four primary target industries in this region: aviation, aerospace, defense and national security; health science; renewable energy; and transportation and logistics services. Greater Panama City has a strong presence in each of these sectors, particularly defense and national security and transportation and logistic services. “Northwest Florida’s IT businesses are at the forefront of our diverse economy,” said Florida’s Great Northwest Board Chairman Fred Leopold. “As a region, we need to be exceptionally concerned with the interests of these companies because they will be drivers that will continue to propel Northwest Florida into the future.” The Information Technology industry transcends all of the other high-skill, high-wage related industries in Northwest Florida by providing vital support to help these companies grow, diversify, and remain nationally and globally competitive. Because IT supports almost every other high-skill, high-wage industry, this suggests that demands for IT workers will only continue to increase as the region grows.

B AY C O U N T Y

technology

Boundless Capacity for

Business

Knology rolls out new fiber-based service to serve business clients

oing business in Greater Panama City is about to get even better as the region’s innovative telecommunications firm brings a new product to market. “We believe in our ability to deliver what we promise,” says Al McCambry, Knology’s local general manager. “Service, reliability, consistency and being treated fairly are key elements.” With its new iPlex product, Knology is continuing to deliver on its promise to help businesses succeed and grow. Knology, a publicly traded company with 1,700 employees company-wide serving eight states, is on the leading edge of technological advances in broadband networks. The company will unveil iPlex for business customers in 2009. “iPlex is a fiber-based service for voice and data that provides a unique com-

bination of f lexibility and boundless capacity,” says McCambry. “It offers the ultimate business solution. One simple fiber connection will give a company all the voice and data capacity it will need. This is a voice and data application that brings enterprise features and functionality to companies of all sizes. These features had previously been available only for larger companies.” McCambry says that iPlex is a step up from the traditional voice service, and is faster, more f lexible and more economical than T-1 lines, resulting in simplified voice applications and outstanding clarity. “Knology offers businesses a way to gain tighter control of voice and data service, with one provider, one bill and one fiber connection,” he says. With an investment of more than $65

Knology’s new iPlex product is a fiber-based voice and data service.

B AY C O U N T Y

million in the Panama City area, Knology has built its reputation through its value system, a customer-centric foundation printed on the backs of all employee business cards. “Our divisions are locally managed and the leadership teams clearly understand that the customers and our employees are our most important assets,” says McCambry. “We continue to utilize the most up-to-date technology to better serve our customers and communities. Both of our customer care centers have the ability to route calls to the next available technician regardless of origin of the call. We have 24/7 availability. We combine technology with accessible local management. Our commitment to exceed customer expectations remains our top priority.” Giving back to the community is also at the core of Knology’s value system, with the management teams becoming an integral part of the communities served. In Panama City, McCambry and his employees are involved in organizations including the Bay County and Panama City Beaches chambers of commerce, the Economic Development Alliance, Military Affairs Committee, Anchorage Children’s Board, Red Cross of Central Panhandle, Junior Achievement and Florida’s Great Northwest Wired Initiative. “We believe that a true business partnership includes active participation with the growth and development of its community,” says McCambry. “Just as I am proud to be part of Knology, Knology is very proud to be part of the fabric of this community.” – Betsy Williams

I M A G E S P A N A M A C I T Y. C O M

P H OTO S B Y B R I A N M C C O R D

military & security

I M A G E S P A N A M A C I T Y. C O M

B AY C O U N T Y

Company Town

Defense contractors come for the work, stay for the quality of life

efense contractors find Greater Panama City a natural place to be, given the city’s proximity to major naval and air installations. What many companies find after a while is that the city is also a natural place to grow and expand their business in new directions. Plus, the region’s, amenities make it easy to attract and keep quality employees. That’s been the case for Applied Research Associates Inc., an engineering and research company that provides solutions for the national defense, aerospace and homeland security sectors as well as services to the transportation and energy industries, among others. The company was founded in 1979 and won its first Bay County contract in 1987. Over the next 20 years, thanks to the growth and increased missions of the Air Force Research Lab at Tyndall Air Force Base, ARA grew from an eight-person outpost into a 230-person operation including a downtown facility that was obtained in 2003, which is about to expand by another 6,000 square feet. While 80 percent of ARA’s revenue comes from customers outside Panama City and Bay County, the company

remains very oriented to its headquarters area, says Dr. Dave Artman, senior vice president. “The reason we have grown is based on numerous factors,” Artman says. “This is a good place to live, and it has provided our employees a place to grow, mature and evolve. We have a turnover rate of less than 14 percent, which is less than half of the average for our industry, so we have been able to become one of the largest private companies in Bay County. We grew 44 percent last year, and our salaries average around $71,000 a year, so we’ve been able to contribute

to the community in many ways other than just as an employer.” Being more than just salaries and statistics has great value at ARINC Engineering Services LLC, which opened its Panama City location in 1991. The company provides a full spectrum of systems life-cycle engineering support services, mission and operational requirements analysis, program management and acquisition and other engineering services to the departments of defense and homeland security as well as commercial customers throughout the country. “We started the office here when we

Church Grimes works in a lab at Applied Research Associates, a Bay County defense contractor. Left: The presence of the Naval Support Activity helps generate jobs in the region.

B AY C O U N T Y

I M A G E S P A N A M A C I T Y. C O M

Defense contractor Applied Research Associates developed a process to convert soybean oil into military jet fuel.

BRIAN M C CORD

won a proposal dealing with mine warfare as a subcontractor,” says Chuck Brooks, senior director, Coastal Systems Engineering Department. “Then we grew that into a sustainable project and have spun off in different directions from it.” The company currently has approximately 300 people in its Panama City facility, and continues to expand its military and civilian contracts while encouraging its employees to become involved in the community. “We saw some opportunities here, and after some marketing and development, we went from a small office to what we have now,” says Pat Donovan, operations director of the Coastal Systems Engineering Department. “We’ve found a combination of needs here, engineering work that services the military, which has led to a win-win situation for everyone, including the city and county, because we brought in professional jobs that have raised the per-capita income, and that’s been a positive.” The company’s estimated financial impact is around $762.5 million based on contracts received, according to Bill Demo, director, Systems Engineering and Integration Department. Demo and Donovan both say the company and its employees work hard to contribute to Bay County all across the board, not just as a major employer. “We’re extremely proud to be in Bay County,” Donovan says. “And we’re working to change the culture of the contracting business from an area where employees work for one company for a few years to a place where people can have a 20-year experience with a single company and build their future in one area. We’re looking forward to continuing our partnership with the chamber of commerce, the county, the military and others to keep building sustainable careers and consistent company growth.” – Joe Morris

I M A G E S P A N A M A C I T Y. C O M

B AY C O U N T Y

military & security

Tyndall Air Force Base houses three operational runways and supports F-15 Eagles, F-22 Raptors and E-94 aircraft.

Economic Security Military installations continue to bolster local economy

ith two branches of the U.S. Armed Forces at its doorstep, Panama City has long been a magnet for military and defense contractors. And with new contracts being awarded at the Naval Support Activity and Tyndall Air Force Base, that’s not expected to change anytime soon. The Boeing Co. was awarded a $153 million contract from the U.S. Navy in summer 2008, having submitted the winning bid to design and develop the Countermine System, or CMS, for the Naval Surface Warfare Center, a tenant on the NSA base. The CMS is part of the Navy’s work on a comprehensive assault breaching system that will reduce mine-related losses during amphibious landings. This massive effort is one of many, given that the Navy and Air Force each deal with dozens of subcontractors in and around Panama City all the time. In addition to contracts for specific technologies and devices, the military installations also do a great deal of work with local contractors for physical upgrades and enhancements to their sites as well. All told, Tyndall and the NSA have an estimated economic impact in

B AY C O U N T Y

the area of more than $1.2 billion. Examples of the jobs generated by the bases are the Naval Surface Warfare Center’s recent work on a diving and salvage aquatic center, and current work on a facility to handle the integration for the submarine and surface warfare components of the Littoral Combat Ship. “We’re responsible for the warfare package and the integration of the other two,” says Jeff Prater, public affairs officer for the Naval Surface Warfare Center, Panama City Division. “The new site is an effort to get our arms around all these requirements in a more efficient and effective manner.” Work also is under way on the Joint Aquatic Combat Diver Training Facility, another $13 million operation that is being built at the Naval Support Activity in response to the U.S. Department of Defense’s increasing use of its Panama City operations. “More and more diving training is being done in Panama City, and that’s why that facility is so necessary,” Prater says. “They just couldn’t handle the numbers with the existing space.” – Joe Morris

I M A G E S P A N A M A C I T Y. C O M

ECONOMIC PROFILE BUSINESS CLIMATE With PRO BUS excellent Bodyinfrastructure, BUS PRO Body a new BUS international PRO Body BUS airport PROand Body business BUS PRO under park Body BUS construction, PRO Bodyshipping, rail and interstate access and a commitment to conservation, Bay County is an attractive environment for business and industry.

MAJOR EMPLOYERS Business No. of Employees

BAY COUNTY AT A GLANCE

TYPE OF PERSONNEL/ TOTAL Military, 1,855

Population, 167,631 (2007) Age Majority, 35-54 (29%) Households by Income, 73,027

BAY COUNTY CITIES AND POPULATION (2007)

CALLAWAY, 14,713 www.cityofcallaway.com

LYNN HAVEN, 16,217

Civilians, 1,516 On-base contractors, 489

TYNDALL AIR FORCE BASE

Navy Support Activity 3,820 Bay District Schools

3,370

Bay Medical Center

2,1 75

Wal-Mart

1,240

Sallie Mae

1,200

Gulf Coast Medical Center

850

acres in southeastern Bay

Trane

750

County. The base is 5.23 million

Smurfit-Stone Container Corp.

650

The base encompasses 29,000

square feet.

www.cityoflynnhaven.com

TYPE OF PERSONNEL/ TOTAL

MEXICO BEACH, 1,320

Military, 4,906

MAJOR MANUFACTURERS

Civilians, 687

Business No. of Employees

www.mexicobeach.com

PANAMA CITY, 37,640

On-base contractors, 2,060

www.panamacity-fl.gov

Retirees/dependents, 15,360

PANAMA CITY BEACH, 11,651 www.pcbeach.org

TAXES

PARKER, 4,683

No personal state income tax

Trane

750

Smurfit-Stone Container Corp.

650

Eastern Shipbuilding

600 400

SPRINGFIELD, 8,956

State Corporate Tax, 5.5% on net

Oceaneering Multiflex Inc.

www.springfieldfl.org

income with an exemption on the

Gulf Power Co.

250

UNINCORPORATED BAY COUNTY, 72,451

first $5,000 of corporate profit.

Century Boats

240

Arizona Chemical

200

School Tax, .5%

Berg Steel Pipe Corp.

200

Increase of 1% in cities of

News Herald

150

www.cityofparker.com

or inheritance tax.

Sales Tax, 6% Surtax, .5%

BUSINESS/LABOR Employment, 84,258 (2007) Labor Force, 87,417 (2007) Unemployment Rate, 3.6% (2007) Per Capita Income of Northwest Florida, Bay County $30,298 (2005)

NAVAL SUPPORT ACTIVITY

Panama City and Panama City Beach. Ad valorem (real estate) taxes combine city, county and school district levies, plus special districts.

TRANSPORTATION AIRPORT The Panama City/Bay County International Airport

Located on 648 acres of waterfront property along St. Andews Bay and the Gulf of Mexico in Panama City Beach.

Tyndall Air Force Base 5,190

I M A G E S P A N A M A C I T Y. C O M

3173 Airport Rd.

FOR MORE INFORMATION Bay County Economic Development Alliance 235 W. 5th St. P.O. Box 1850 Panama City, FL 32402-1850 Phone: (850) 785-5206, (888) Bay-Site Fax: (850) 763-6229 www.baycountyeda.org

Panama City, FL 32405 (850) 763-6751 www.pcairport.com

SOURCES: www.baycountyeda.org

B AY C O U N T Y

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B AY C O U N T Y

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I M A G E S P A N A M A C I T Y. C O M

Ad Index A1 BAY CO U N T Y C H A M B E R O F CO M M E RC E

9 H E A LT H S O U T H 6 L AQ U I N TA I N N & S U ITE S

C 4 B U R K E , B LU E , H U TC H I S O N , WA LT ER S & S M I T H PA 1 0 C A R R , R I G G S & I N G R A M L LC

1 M C N EI L C A R RO L L ENGINEERING & S U RV E Y I N G I N C .

4 C E N T U RY B OAT CO M PA N Y I N C .

5 0 PA N A M A C IT Y U RO LO G I C A L C E N T E R PA

8 E D G E WAT E R B E AC H R E S O RT 26 PBS&J 42 G E N E R A L S C I E N TI FI C M A N U FAC T U R I N G I N C . 2 G U L F COA S T CO M M U N IT Y CO L L EG E

18 THE EYE CENTER O F N O RT H FLO R I DA C 2 T H E S T. J O E CO M PA N Y

5 4 G U L F COA S T WO R K FO RC E B OA R D

C 3 T R OY U N I V E R S IT Y

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