HOTaction - Autumn 2012

AUTUMN 2012

B A X I

C O M M E R C I A L

D I V I S I O N

Hot Topics

www.baxicommercial.co.uk

Baxi Commercial Division, Wood Lane, Erdington, Birmingham B24 9QP Tel: 0845 070 1055 • Fax: 0845 070 1059 • Sales: 0845 070 1056 • Technical: 0845 070 1057 • Service: 0845 070 1058

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BIM

Don’t get : left behind

W iP i n – a se d a ep n ag 2 e1 !

Warehouse Relocation Interview with Professor Tim Dwyer Applying Technology Supplement – includes more about BIM Bryn Alyn School Project Where’s Watty? Competition

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HOTaction AUTUMN 2012

COMMENT

Maintaining vigilance

CONTENTS

It was not surprising to learn recently that Edinburgh had been rocked by a legionella outbreak, with fatal consequences.

Such incidents, though thankfully exceptional, are sadly predictable in a challenging economy, given that building maintenance budgets are often one of the first to be cut in the quest for operational savings.

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against the colonisation of legionella bacteria within the unit and comply with L8 approved code of practice.

Nevertheless, when advising on the sizing of equipment, and again highlighted within the Andrews Water Heaters installation manual there is the requirement for a pasteurisation cycle at predetermined periods. Also, should a small reduction in temperature in the hot water supply be considered as a means of saving energy costs, any appraisal of the hot water supply temperature from the water heater and distribution circuits must be carefully considered with due regard to Legionella prevention and the requirements of HSE ACOP L8.

Great care must be taken to ensure that these guidelines continue to be strictly complied with at all times. This is why we make available our expertise at system design stage and offer all our customers an optional service contract, not only on Andrews Water Heaters, Potterton Commercial and Baxi-SenerTec UK products installed but, if required, on the entire plant room equipment. Please see the back cover for more details.

Page 2

News

Page 3

Competition and Winner

Page 14

Knowledge Bank

Page 15

PROJECTS Bryn Alyn School

Page 13

FEATURES Behind the Scenes – Spotlight on Sales

Page 6

Applying Technology Supplement

Centre section

• The Energy Question • BIM – It’s All About the Content • Legislation Updates Interview with Professor Tim Dwyer

Page 11

Awards

Page 12

Job Well Done

Page 14

CPD Courses

Page 15

Cover Story B A X I

C O M M E R C I A L

D I V I S I O N

Hot Topics

Jeff House Applications Manager

Page 9

Community Challenge Finalists

get left behind BIM: Don’t www.baxicommercial.co.uk

BIM: Building Information Modelling – it’s all about the content. See inside, Page ii of the Applying Technology Supplement.

W iP in a se d a ep n ag 2 e1 4 !

Warehouse Relocation Interview with Professor Tim Dwyer Applying Technology Supplement – includes more about BIM Bryn Alyn School Project Where’s Watty? Competition

Paul Hardy Managing Director, Baxi Commercial Division

Page 8

Loft Theatre

AUTUMN 2012

Contact the Editorial Team Rebecca Johnson Head of Marketing and Communications UK & Ireland

Comment

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When an outbreak does occur, it serves as a sharp reminder that there are good reasons for having in place, and adhering to at all costs, regular scheduled maintenance for all building services equipment. At the very least this will prolong its service life and ward off the day when the full cost of replacement will be necessary. However, much more important is the need to ensure that energy using equipment is functioning at its most efficient in compliance with legislative obligations incumbent upon building owners and operators. More vital still is the overriding duty to ensure that building services systems that are connected to utilities, or can affect the domestic hot water supply and the air quality, are not a hazard to the building’s occupants.

It is therefore never an option, for instance, to delay checking essential filters in air conditioning systems, to not appropriately treat water in cooling towers (a possible cause of the most recent outbreak of legionnaires’ disease in Scotland) or to run fewer pasteurisation cycles in domestic hot water systems that eliminate the conditions in which legionella bacteria can exist.

The design and operating principles of Andrews Water Heaters ensure closely controlled water temperature and carefully regulated water flow that prevents stratification and ensures an even temperature throughout the tank.

These in-built features afford protection

REGULARS

Baxi Commercial Division, Wood Lane, Erdington, Birmingham B24 9QP Tel: 0845 070 1055 • Fax: 0845 070 1059 • Sales: 0845 070 1056 • Technical: 0845 070 1057 • Service: 0845 070 1058

Thank you for taking the time to read our latest news. We would very much like to hear your views on any industry topic so, if you have any thoughts or suggestions, simply contact Rebecca or Jeff by emailing: hotaction@baxicommercialdivision.com You can also follow us on Facebook and Twitter. www.facebook.com/baxicommercialdivision

www.twitter.com/baxicommercial

HOTaction AUTUMN 2012

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NEWS

Warehouse Relocation We are pleased to announce that with effect from 2nd July 2012 our warehouse facility transferred from its former location in Wednesbury to the Baxi Commercial Division Headquarters building at Wood Lane, Erdington, Birmingham, B24 9QP. You can see from the maps just how close the new warehouse is situated to the M6 motorway and how centrally placed, right at the hub of the nation’s arterial routes. Paul Gussin, Supply Chain Manager, explains.

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“With the Baxi Commercial Division offices already located at this address, it is anticipated that the consolidation of these operations within this 174,958 sq ft building will bring improved communications and more efficient procedures which will prove beneficial to all our customers.

It also means that all the advantages of the Baxi Commercial Division “one-stop-shop” are literally available from under “one roof”. The 92,947 sq ft warehousing space that the Erdington site affords will also support plans for the continued growth of the business.

The move has been made possible by Valor Fires vacating the building following its recent acquisition by Glen Dimplex and the transfer of its operations to Ireland. Further space released will be utilised for training purposes. The Baxi Commercial Division Training Academy is already bursting at the seams having nearly doubled the different types of products installed that have come on stream since it first opened in 2007.

With further brand new types of product and new additions to existing ranges being introduced this year alone, it will be necessary to physically extend the training plant room.

There are also plans to enlarge and refurbish the presentation area, to allow greater flexibility in accommodation for the theoretical aspects of training. When not required for courses, it will be possible to extend its use to customers for staff training and for meetings.”

Stock moving in to consolidate operations

Paul Gussin, Supply Chain Manager, who has overall responsibility for the warehouse and project managed the move.

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HOTaction AUTUMN 2012

REGIONAL EVENTS

Don’t miss The Renewables Roadshow 2012 This is the second year that the Renewables Roadshow has brought, to a centre near you, a comprehensive display of energy efficient technologies from across the domestic and commercial HVAC sector.

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Baxi Commercial Division is aboard once again and will be promoting appropriate solutions that are available through our ‘one-stop-shop’ facility, supported by knowledge and expertise from early project design stage through commissioning to full boiler house service contracts.

“Renewables and LZC technologies are such an important part of our

business now and are evolving, which means visitors are likely to see innovation at an annual exhibition of this type,” observes Rebecca Johnson, Head of Marketing & Communications. “We signed up to take part in the 2011 Renewables Roadshow which had a vibrancy about it and provided tangible responses for us to follow up afterwards that convinced us we should not miss the chance to exhibit again this year.”

The Renewables Roadshow is the national exhibition that visits your region. This year it offers twice as many presentations, seminars and demonstration theatres dedicated to: the Green Deal, solar, water efficiency, training, as well as those specifically appealing to installers and professionals working in both the domestic and commercial sectors of the industry. All of this is anticipated to bring in more exhibitors and more visitors than last year.

Sign up for your free ticket at www.renewables-roadshow.co.uk

NATIONAL EVENT

One-StopShop window At the newly styled Building Services – The CIBSE Conference and Exhibition, Baxi Commercial Division will be showcasing, on Stand No. E30, a selection of products and services from all three brands, Andrews Water Heaters, Potterton Commercial and Baxi-SenerTec UK, including the very latest to be brought to market.

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You can also find out about our recently launched BIM library and how we can help system designers from the earliest stages of a project, and discuss possible integration options.

You can also pick up our literature including guides on water heating, boilers, LZC and legislation as well as product brochures and case study sheets, have an in-depth chat with a member of our technical team or just catch up with the sales team.

“We are excited about the extra dimension offered by the 2012 CIBSE Conference running alongside this event for the first time”, says Paul Hardy, “because one of the main aims of doing so is to bring together the entire building services supply chain to debate the challenges facing the

industry, which I believe could not be more timely.”

A warm welcome awaits you on our stand and meanwhile you can find more general details about the conference and exhibition at www.buildingservicesevent.com

HOTaction AUTUMN 2012

Jeff House will be making a presentation on Building Information Modelling in the Commercial CPD Theatre.

2012 DATES AND VENUES Ricoh Arena, Coventry

13 September

Westpoint Arena, Exeter

18 September

International Centre, Harrogate

20 September

SECC, Glasgow

26 September

Event City, Manchester

28 September

Wembley Stadium, London

3 October

NEWS

Solus Agreement with Bradford White Corporation â—?

In Spring 2012 Andrews Water Heaters became the brand that will now exclusively represent Bradford White Corporation in the UK.

Since the 1970s BWC has manufactured, in their factory at Grand Rapids USA, the direct fired storage water heaters that Andrews Water Heaters established in the UK as the energy efficient way forward in separated and decentralised domestic water heating systems for commercial buildings. Historically, BWC had also supplied Lochinvar UK with certain models, which means that parts will be needed to maintain them into the future.

As deliveries of products and parts have now ceased to that company, it is important to note that Andrews Water Heaters is able to supply the parts needed to service BWC manufactured storage water heaters installed throughout the UK. Should the water heater have reached the end of its service life, Andrews Water Heaters will be able to offer either a similar model or a more energy efficient condensing replacement.

You will find further information at www.andrewswaterheaters.co.uk or telephone Baxi Commercial Division on 0845 070 1055. Spares enquiries should be directed through interpart by telephone: 0844 871 1540 or visit www.otif.com

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HOTaction AUTUMN 2012

BEHIND THE SCENES

Spotlight on Sales ●

The sales team of any organisation is referred to as the ‘face’ of the business but in order to ensure that the customer experience is the best it can be, the Sales Director has a lot of work to do behind the scenes. Here we ask Gavin Watson about the direction in which he is steering his team.

Editor What are your main duties as a Sales Director?

As the sales team is the day to day tangible conduit between our customers and the company, my overriding responsibility is to ensure that this line of communication is always available and responsive, pro-active whenever possible and in every way effective during the hours of business. This demands careful planning and preparation of sales strategy, including pricing and support levels to maintain company margins, organisation to ensure sales targets are met and close control of the sales budget.

I personally undertake key account management at director level with merchants and end users. Reporting to me are four senior sales managers with specific responsibilities: National Sales Manager, Specification Sales Manager, LZC Applications Manager and Business Development Manager. These managers have specialist sales teams reporting to them who not only represent the Baxi Commercial Division ‘one-stop-shop’ but all products across the three brands, Andrews Water Heaters, Potterton Commercial and Baxi-SenerTec UK. Editor What special qualities do you bring to the job?

My modus operandi is to be involved at every level of the business for which I am ultimately responsible so that as many people as possible can benefit from my

20 years experience in the industry.

I also believe that being accessible is motivational for the teams.

Editor For how long have you led the team and how do you see your role within that set up?

For three and a half years the Area Sales Managers and specialist National Sales Managers have reported directly to me. However, this has recently changed with the addition of a National Sales Manager who will take over responsibility for the ASMs. This will enable me to have a more strategic role, particularly in terms of working more closely with BDR Thermea Group.

Editor What operational changes have you recently introduced and why?

In addition to defining the four areas that would benefit from senior management expertise in order to help achieve the budget, all ASMs have been trained and now work with all products across the Baxi Commercial Division portfolio. In order to facilitate greater focus I have changed the map of responsibilities for the ASMs from regions into smaller areas.

This has not only enabled them to be more focused but also to provide more responsive customer service.

Editor What kind of support/ interaction does the external sales team offer the different

types of customer?

There are four sales specialisms.

The LZC and specification teams both offer product knowledge, specification application, design support and knowledge of LZC legislation, and integration appropriate to end user specifiers and consultants. The ASMs offer merchants every assistance possible from management of discount structures, merchandising, product familiarisation, on-site training and other support for counter sales staff. The business development role manages all parts of the process, working as closely as possible with customers to meet their requirements, deliver the package and help achieve optimal performance.

Editor Why have you set the team up in this way?

This structure forms part of Baxi Commercial Division’s strategic plan, devised in response to market demands and the type of support and interaction our customers have indicated they require from us. The benefits they tell us they are deriving from its implementation are improved responsiveness and greater knowledge of our entire ‘one-stop-shop’ offer.

Editor What encouraging feedback have you had regarding these arrangements?

Impressively, Baxi Commercial Division has won Wolseley Pipe

Center Supplier of the Year 2011 and BSS Most Improved Suppler of the Year 2011. In addition, we have had very low turnover of personnel within the sales team, providing greater continuity for customers which, together with the focus on new business development and key account management, has brought greater confidence in the comprehensive service we deliver.

Editor What are you doing differently from, say, three years ago?

Back then we were just implementing the early stages of the strategy to bring together the individual sales teams for each brand. This has enabled us to maximise the benefit to our customers of our exceptional portfolio of products, together with our expertise in new technologies, embodied in our ‘one-stop-shop’ philosophy.

Editor What is the best fun your team has had together?

The last sales conference was really uplifting – we had the figures and the customer feedback as well as the Employee of the Year Awards to celebrate. Also, by the end of the evening, some of the dance moves were something to behold!

NEW APPOINTMENT

National Sales Manager Appointed ●

Eddie Partridge has been appointed to the recently created position of National Sales Manager at Baxi Commercial Division.

Eddie will provide a point of liaison between the Sales Force and the Sales Director that will enhance team communication, with the aim of growing sales across all sectors.

The position demanded a candidate with extensive industry knowledge and, with 23 years’ experience behind him in a variety of sales and managerial roles, Eddie was the perfect choice.

He commented, “Having spent the last five years as Key Account Manager for Wolseley UK, for all domestic brands under BDR

Thermea, I felt it was time for a fresh challenge. I have worked closely with commercial products in previous roles, but I have always been impressed with the breadth of products available from Baxi Commercial Division and the company’s unrivalled knowledge of fully integrated LZC solutions.

I will be working closely with the

sales team to ensure that our current and potential customers are fully aware of the experience and expertise available to them as part of our ‘one-stop-shop’ solution, in addition to our extensive portfolio of products that offer cutting-edge technology, backed up with full service support.”

HOTaction AUTUMN 2012

Allocated Areas for Sales Managers

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The map shows the new areas for the Sales Managers who can also be found, together with LZC Regional Sales Managers and Specification Team contacts, via postcode search on our Potterton Commercial and Andrews Water Heaters websites.

AREA SALES MANAGERS Colin Kirkwood ASM – Scotland 07717 896820

Richard Wollaston ASM – North East 07711 176246

Shaun Foster ASM – North West 07808 633393

Steve Kirk ASM – North West 07824 304120

Mark Field ASM – West Midlands 07768 485129

Brian Manchester ASM – East Midlands 07768 485131

Jeff Morris

ASM – South West & South Wales 07767 666396

Amanda Pickin ASM – South West 07920 725462

Peter O’Brien ASM –South East 07889 752217

Tristan James

ASM –South East & Central London 07775 950649

Paul Longman ASM –South East & Central London 07768 358307 DY

SPECIFICATION

Paul Marsden

Specification Sales Manager

WR

07775 707547

LZC

Gary Stoddart LZC Sales Manager – North 07860 250610 Mark Gibbons LZC Sales Manager – Midlands 07880 795001

Paul McDowell LZC Sales Manager – South 07776 245474

Eddie Partridge

Neville Small

David Shaw

Paul Marsden

National Sales Manager 07917 899395

Business Development Manager 07920 547928

LZC National Sales Manager 07920 810732

Specification Sales Manager 07775 707547

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HOTaction AUTUMN 2012

PROJECT PROFILE

Integrated LZC Technologies for School Baxi Commercial Division has supplied a packaged boiler plant, solar thermal water heating system and a wall-hung direct fired continuous flow water heater for the new two-storey Science and IT block at Bryn Alyn School in Wrexham, North Wales.

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The construction of this new facility forms part of Wrexham County Borough Council’s Secondary Schools Phase 2 programme which recently has seen Bryn Alyn and two other schools in the area benefit from a £20 million investment programme. Designed to minimise environmental impact, the new building employs a number of sustainable technologies and has a BREEAM rating of ‘Excellent’.

Bryn Alyn is a comprehensive school for 11 to 16 year olds with approximately 800 students.

Building services for the new Science and IT block were designed by global engineering corporation URS. The heating equipment was installed in the boiler room and provides space and water heating for the new building. Space heating, distributed via underfloor and perimeter systems, is generated by a Sirius MB packaged boiler plant, with two Sirius 110kW wallhung boilers. Baxi’s Potterton Commercial Sirius MB package is a complete heating system, including boilers, pumps, pressurisation system and heating controls.

Factory built and tested, with only on-site assembly of the modules and connection to services required, the package enabled fast

installation. Modules may be connected in a number of configurations to suit the available space and each compact module can fit through a standard doorway, simplifying transportation, manual handling and installation. With the advantages of off-site construction and availability of a 5-year warranty, these units offered fast, efficient installation, reduced the potential for onsite security issues, minimised disruption and reduced system downtime.

The Andrews FASTflo model WH56 water heater supplied has a maximum flow rate of 32 litres per minute through a temperature rise of 25ºC and serves the domestic hot water requirements for the whole building.

Bryn Alyn School typifies the commercial or large domestic applications where a continuous supply of hot water is required.

The selected FASTflo wall-hung, balanced flue water heater measures the incoming water flow and temperature, then modulates the burner up or down to meet the desired hot water demand, with plus or minus one degree accuracy and no stand-by heat losses. By marrying this unit to a solar thermal system, the incoming water flow is pre-heated so that less fuel is

needed to bring the water to the pre-set temperature.

Also installed in the boiler room are an Andrews Water Heaters SOLARflo cylinder and associated equipment, connected to the system’s solar panels mounted on the building’s flat roof. In addition to

the glazed flat plate solar collectors and non-corrosive, stainless steel solar cylinder, the complete SOLARflo package also includes solar controls, pump station, expansion vessels, first fill of heat transfer fluid and collector mounting accessories. SOLARflo glazed flat plate collectors are Solar Key Mark Approved and, in common with the stainless steel unvented cylinders in the Andrews range, carry a 10 year guarantee.

This system provides a continuous flow of hot water that is extremely cost effective and safe to operate, whilst the FASTflo automatic ignition ensures that no fuel costs are incurred when the heating units are not in use.

Accurate water heater temperature settings and its ‘constant flow’ operation minimise the risk of colonisation by harmful legionella bacteria. External adjustment of the required flow temperature and a wide range of operation and fault diagnosis information are enabled by a remote controller, designed especially for this range of heaters.

This project is another fine example of Baxi Commercial Division’s ‘one-stop-shop’ facility.

Pull out and Keep!

Applying Technology A HOTaction SPECIAL PULL-OUT SUPPLEMENT

This article forms part of a series by Jeff House, Baxi Commercial Division Applications Manager. Jeff is a full member of CIBSE (the Chartered Institute of Building Services Engineers) and has overall responsibility for system application for all Baxi Commercial Division products, together with keeping abreast of all relevant legislation relating to the building services industry.

The Energy Question THE ENERGY QUESTION The Eurozone crisis and global financial slowdown have shifted political priorities from carbon to energy. The mood created in Europe by financial austerity is having a pronounced impact on the regulations drawn up to manage energy use in buildings. Political priorities have visibly shifted away from cutting carbon emissions to saving energy. This is clearly reflected in the recast Energy Performance of Buildings Directive (EPBD), which came into force on February 1.

The revised EPBD states that all new buildings are to be ‘nearly zero energy’ by December 2020, with all public buildings to get there two years earlier. This is a subtle, but significant change from ‘net zero energy’ and targets are no longer expressed in terms of carbon, but in kWh/m2 per year. This is an interesting, and welcome, shift in EU rhetoric.

BUDGETS When cutting carbon was the main preoccupation, it was possible to simply throw money at the problem and deploy renewables wherever possible. However, the budgets are no longer there and the need to take the pressure off consumers and businesses has created a more pragmatic approach.

Although the current UK government claimed it would be the ‘greenest government ever’, the Chancellor, George Osborne, insists that carbon savings must be achieved without creating a financial burden on the business community. At face value perhaps a divergent pair of objectives, however, energy efficiency can play a huge part in both.

The revised Part L of the Building Regulations, which is one of the mechanisms we use to meet our obligations under the EPBD, will come into force next year. It also uses the expression ‘cost optimal’ throughout to constrain

energy saving measures, reflecting current political thinking. Part L 2013 will include tighter compliance targets as a transitional step towards zero carbon energy.

In addition to refined targets for new buildings, the EPBD recast has extended the scope of Display Energy Certificates (DECs). They will be required in all public buildings over 500m2 by 2013 and those over 250m2 by 2015; many private sector buildings with public access will also face mandated requirements. Far from being an irritating bureaucratic measure, DECs have the potential to grow into a highly valuable resource for anyone involved in the business of improving the performance of buildings.

This is because they capture so much data about the ‘actual’ energy consumption of a building rather than just what is intended.

The challenge for our industry is to close the gap between DECs and Energy Performance Certificates (EPCs) by making buildings perform closer to their design intent.

Most clients recognise the value of a rating based on energy use, rather than sustainability or carbon, because cost is the main driver for prospective tenants – and the language of money is one everyone can understand. We are rapidly approaching the time when tenants will refuse to take on a building if it does not have an acceptable DEC rating. For example, in Australia, rents are already linked directly to energy ratings.

The property sales market will also have to recognise the value of this approach. Another new measure under the EPBD is the requirement that EPCs must be available within seven days of a property being marketed – you can no longer wait until entering into a contract.

SAVINGS So, new buildings will face increasingly tighter energy use targets as we move towards ‘nearly zero energy’ and wider

A Baxi Commercial Division Special Supplement • www.baxicommercial.co.uk

☞ i

Applying Technology

BIM

Building Information Modelling – it’s all about the content

In the last issue of Hot Action we explored the concept of Building Information Modelling (BIM) and some background relating to the drivers for its uptake in the building services sector.

Clearly the foremost driver is the UK Government Construction Strategy requirement for adoption of “fully collaborative 3D BIM (Building Information Modelling) by 2016”. Provision of electronic co-ordinated, collaborative project and asset data will become a pre-requisite for public sector contracts.

It is clear that BIM is here to stay in the UK construction sector and, although Government require projects with a value in excess of £5 million to use BIM by 2016, a number of local authority contracts of lesser value are implementing such now.

With the correct application of BIM, project teams can gain significant benefits over the more traditional design approach. To maximise these benefits, the quality of data incorporated into the information model is key. Each building and system component will require embedded data in order to inform the various BIM processes.

For more complex items such as boilers, water heaters and low to zero carbon heating technologies, this is particularly key. Such plant items typically form the heart of a building services system and are an integral part of the system design calculation process. It is possible for designers to create models of such plant items, however, time and accuracy of data can be a concern.

In recognition of this, Baxi Commercial Division has developed and launched a library of BIM content for all condensing and low to zero carbon products. By importing and using these libraries, designers can

not only save time and effort in the draughting process, but also, more importantly, be assured that the embedded data provided is robust and accurately represents the item in question.

In order to access our BIM library files please visit and register at: www.baxicommercial.co.uk/bim. By registering we can ensure you are kept up to date as new products are added to the library or revisions are made to existing models.

The Energy Question – continued ☞

use of DECs and EPCs will go some way to raise the issue of energy use in existing buildings.

As we approach the UK’s next legally binding carbon reduction target in 2020, improving the energy efficiency of our existing buildings will be utterly critical to our success. In this regard inducements and market pressures go some way to driving improvement. That said, a step change is required of the kind typically only delivered through legislation.

Many experts have long tried to convince government officials that a more widely applied ‘consequential improvements’ measure, included in many drafts of Part L, could deliver huge energy and carbon savings. These would oblige a building owner to spend a further 10% of any structural enhancements they make on improving the energy performance of their whole building as part of the planning process.

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This idea has been around for years, indeed any extension to buildings in excess of 1000m2 floor area is already subject to such measures in current Building Regulations but pressures from some areas of the press, with sound bites such as “conservatory tax”, appear to have triggered a rethink. This is missing the point somewhat as, clearly, a reduction in energy use through building improvements will yield an appreciable reduction in energy bills. This fundamental link is the core principle of the forthcoming Green Deal which may go some way to addressing the issue of energy in our current building stock. Whether the Green Deal will prove attractive or relevant to the commercial property sector remains to be seen.

A Baxi Commercial Division Special Supplement • www.baxicommercial.co.uk

Applying Technology

MAXXflo embedded data table

Andrews Water Heaters MAXXflo BIM object

Plant room render images with Baxi Commercial Division products

Important Changes to Building Regulations At a recen t seminar, Ken Bromley of the Department for Communities and Local Government confirmed that in 2013 all direct gas-fired water heaters will have to achieve a minimum gross efficiency of 90% for natural gas and 92% for LPG. The move, designed to help the Government to meet its

commitment for a 34% reduction in carbon emissions by 2020 and 80% by 2050, refers to the changes in the Building Regulations – Part L2 which will mean that non-condensing gas water heaters are eliminated from use for new build projects. However, the replacement market minimum efficiency remains as is.

Therefore, whilst Andrews Water Heaters offers one of the largest selections of high efficiency condensing direct gas-fired water heaters, we shall continue to supply non-condensing units as replacement options.

A Baxi Commercial Division Special Supplement • www.baxicommercial.co.uk

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Pull out and Keep!

Applying Technology

New Secretary of State warms to his task Appointed following the resignation of Chris Huhne early in February, Ed Davey (pictured) is already making his mark as Secretary of State for Energy and Climate Change.

Although the Chancellor had made clear last year that he was not willing to let climate change policies be a burden on British business, within a few weeks of his appointment Mr Davey was speaking out in support of increasing investment in climate change measures. He warned an audience of Ministers, representing populations responsible for 80% of the world’s energy use, of the risk that investment in carbon reduction can be delayed by recession. He asserted that the challenge is to make sure that investment in clean energy soars, even if the wider

Heat Strategy Back in March, The Department of Energy & Climate Change (DECC), published a consultation document entitled ‘The Future of Heating: A strategic framework for low carbon heat in the UK’. This document proves an interesting barometer of current Government thinking and ambition with regard to our marketplace.

The proposed strategy will not include any new policies or legislation designed to transform the way we use and supply heat, its main message being the reaffirmation of the three stage approach set out in the Carbon Plan published in 2011.

The first, and most pragmatic, step will focus upon managing and reducing heat demand from buildings. With 80% of heat used in buildings being derived from natural gas, this dependence will not change overnight. Therefore energy efficiency is rightly assessed as a critical measure.

Condensing boilers are expected to represent 70% of all installed gas boilers by 2020 and replacement of older non-condensing appliances alone has the potential to save huge amounts of energy. Building fabric comes under scrutiny too. The old adage of ‘build right, build tight’

economy is sluggish.

The recent Queen’s Speech confirmed the Government’s unabated commitment to carbon reduction as extensive subsidies are to be made available to energy companies, with users having to cover the cost through their energy bills over the next 20 years.

Interestingly, immediately following the announcement of Chris Huhne’s departure, there were a number of calls from back benchers to revisit FiT and reduce support for wind farms. With both PV and wind under scrutiny it is encouraging that Combined Heat and Power has been granted a raised tariff support level.

and building level deployed The Future of renewables feature strongly, A strategic fra Heating: low carbon he mework for all of which are supported by at in the UK initiatives such as RHI and the Green Deal.

Longer term, the strategy acknowledges that gas will continue to supply the majority of our heat for many years to come but looks to change the way in which heat is generated. Rather than dedicated plant in individual buildings, there is a clear move towards community scale heat networks in urban areas, which opens up far greater opportunities to deploy renewable technology.

In more rural areas the wider deployment of heat pumps is suggested, the effectiveness of such being largely dependent upon decarbonising grid electricity generation.

The transformation of heat-generation and heat-use is expected to create new markets and new opportunities, exemplified by the potential already being shown by heat pumps in the EU market. Both nationally and locally, communities and businesses will be choosing the approach that will work best for them.

March 2012

RHI Uptake The Renewable Heat Incentive (RHI) was introduced in November 2011, initially only applying to non-domestic applications. Ofgem, the responsible Agency, has reported that most of the earliest successful applications utilised solid biomass boilers, with heat pumps making up the remainder.

Market feedback indicates that initial technical difficulties with heat metering may have hampered solar thermal applications. Baxi Commercial Division are pleased to announce that we can now offer Class 2 heat meters approved for use with glycol based solar heat transfer medium and are therefore fully compliant with RHI requirements.

The Government is concerned to limit RHI spending

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during 2012/13 to £70m, even considering scheme suspension in the event of a surge in uptake. Acknowledging that businesses need certainty about tariff levels, the Department of Energy and Climate Change (DECC) is undertaking a consultation process on proposals to introduce a calibrated, transparent review mechanism. The closing date for the consultation is 14 September 2012.

A Baxi Commercial Division Special Supplement • www.baxicommercial.co.uk

HOTaction AUTUMN 2012

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BUILDING INFORMATION MODELLING

A model for the future Everyone is talking about it, lots of people are doing it, but what is it? Hot Action went behind the hype to find out the truth about Building Information Modelling (BIM) in conversation with Professor Tim Dwyer, Teaching Fellow at University College London and member of CIBSE’s BIM Working Group.

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HA: So what is BIM? Isn’t it just 3D CAD? TD: BIM can certainly be used as a feed of the information needed for 3D CAD. BIM is really a process (maybe even a philosophy?) involving the structured sharing and coordination of digital information about a building project throughout its entire lifecycle, from inception, through design, procurement and construction and beyond, into the operation and management stage.

For some users it might facilitate the use of 3D design models rich with so-called ‘parametric’ data. For others it may feed the data into engineering cost models.

HA: OK – so it has a lot to do with computers?

TD: Yes, but it is far more than that and, in fact, the human elements are equally important. For BIM to work properly you must have interaction and communication up, down and across the supply chain.

HA: What difference will it make?

TD: The use of intelligent objects feeding 3D models and simulations can allow the design team to explore a digital prototype – a virtual design – that can be used to visualise the project before work begins. Contrary to what people may expect, BIM provides the design team with tools that can be really creative.

This means they can fully envisage the construction and operation of a building and so offer opportunity for greater cost certainty, minimise mistakes, shorten the project process and reduce risk. They can see, before even setting foot on a site, how their systems and components fit within the structure and how they might relate to each other.

This also enables better ongoing operation of the building because of the amount of detail contained in each part of the model and each building component. This should improve system longevity and optimise performance – that can enhance the opportunities for greater total energy efficiency. The

detailed models also give the client, building owner and FM team a much better idea of what they will be getting for their money.

HA: Is it widely used?

TD: It is still relatively early days – at least in the UK, but we don’t have a lot of time. The Government has stated that it must be used on all public sector projects over £5m from 2016.

The CIBSE BIM Workgroup is looking at all the issues surrounding its wider adoption by the building services community to meet that deadline, but the business opportunities are already there and the potential is already clear. Recent research carried out on behalf of the government’s BIM Working Group suggests that almost everyone in the building engineering sector will be using BIM, to some extent, in five years’ time.

The survey of 1,000 professionals, carried out for the government by the software consultancy NBS, found that three quarters of people, who were aware of it, expected to be using BIM by the end of 2012.

Almost one third of construction professionals (31%) said they were already using it and only a fifth (21%) said they were unaware of the technology compared to 43% a year earlier.

CIBSE also carried out the first BIM survey in our sector earlier this year and found that many consulting engineers are already using it in their day-to-day design work. Early adopters are reaping the benefits as they can streamline their businesses and deliver better and more cost-effective projects now.

Why wait until 2016?

HA: Why is the Government so keen?

TD: The Government’s new Construction Strategy concluded that it could cut project costs by 20% by using more modern methods of procurement and BIM is central to that strategy. The fact that the Government is taking the lead as a client and is creating incentives for the industry to

invest in the technology and skills required is vital. This will encourage SMEs and private clients are likely to follow.

However, the really big opportunities could be in the postoccupancy stage. BIM has the potential to ensure building occupiers have all the necessary information to maintain the building at a good level of performance and sustain the energy efficiency intended in the original design.

Many buildings are being designed well, but changes along the way and problems with the way they are operated negate all the effort put into trying to reduce energy usage.

HA: Can BIM solve our problems with procurement?

TD: Better resources to feed the building process are no substitute for appropriate project management. BIM requires greater discipline within the project team because everyone must be fully committed to this approach and willing to provide the information that is crucial to developing the BIM model.

BIM is fundamentally about information management. It is much more than a producer of design models – it can be a highly sophisticated, but with evolving tools, easily accessible, digital record and living database that allows building owners to track and adjust their building engineering systems throughout their operational life. It, therefore, demands a certain rigour and discipline from users who must be prepared to organise and gather their information properly.

Having the right level of information at the right time allows better informed decisions which, in

turn, should result in cost savings through reducing material waste; cutting out expensive mistakes and shortening lead times.

HA: What about the cost?

Isn’t it a bit expensive?

TD: Adopting methods that support BIM have initially been aimed at the larger projects because there is a start-up cost involved, but in time we envisage it becoming standard practice across the building services sector. SMEs are showing some signs of reluctance, at the moment, because of the current economic situation. However, once the initial investment has been made in the equipment and training, firms or all sizes can reap the benefits by being part of a more streamlined and cost certain process.

Models fed by the BIM are designed to flag up design clashes and inconsistencies before anyone sets foot on a building site – and long before equipment is ordered and manufactured. Too often project teams end up having to compromise when trying to implement theoretical designs.

With BIM the theoretical can be tested and visualised before being turned into reality and this has huge cost and environmental implications.

HA: Thank you, Professor Dwyer.

Baxi Commercial Division

BIM Library www.baxicommercial.co.uk/bim

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HOTaction AUTUMN 2012

LEARNING SUPPORT

Work In Progress School Work Support The Division offers work experience placements to business students whenever possible and Ben Russell, pictured, joined us for a week in March.

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Aged 15, Ben is a student at Arden School, Solihull, studying Maths, English, Sciences, Business Studies, PE, German and Engineering.

On arrival, a short induction gave Ben an insight in to the Baxi Commercial business and the ways of the world of commerce. Then, assigned to the Marketing Department, Ben was involved in completing monthly competitor press cuttings, emailing leads received from the Ecobuild Exhibition that had finished the previous week and providing company details and relevant literature requested by the customer.

On receiving his work experience certificate, Ben said, “I have enjoyed being part of the working environment and, in the short time I have been here, I feel I have benefitted from the hands on experience and gained a better understanding of the Marketing role in respect of leading brands.”

Continuing several years’ tradition of supporting two A-level students via The Arkwright Trust Scholarship programme, in July we welcomed one of the 2012 sponsored scholars, Oliver Hill, for a week’s work experience.

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Oliver attended Old Swinford Hospital School in Stourbridge. He achieved Grade A* in Science, Additional Science and D&T Resistant Materials, Grade A in Mathematics and ICT and Grade B in English Language, English Literature and Geography. Other passes include Business Studies and French.

As well as demonstrating a broad base of learning, the subjects that Oliver clearly excels in could potentially encourage him to follow a career in engineering, design or technology, which is exactly the aim of The Arkwright Trust Scholarship.

For more information on The Arkwright Trust, please visit their website at www.arkwright.org.uk.

UP FOR DEBATE

The Energy Conversation ●

Jeff House, Applications Manager, was pleased to respond to the call from Andrew Scoones, Director of The Building Centre, for speakers who were industry experts to take part in the final Energy Conversation held on 14 March 2012.

The topic was “Do communities care about Community Power?

Points for discussion were the fact that Government policy has partially unlocked the doors to community power but there has not exactly been a stampede to take advantage of the possibilities. What is stopping communities from exploiting new technologies to make them more self-sustaining? Is it policy, regulations, investors, community cohesion or costs?

Community activists, policy makers and technologists took part in this debate with a view to opening the door wider to see whether there is real concern about how best to provide community power or whether the consensus is to leave it to someone else to solve the energy problem.

Jeff brought two distinct views to the debate. The first concerned local micro or cogeneration at dwelling level. He referred to the experience of his colleagues in the residential arm of Baxi who deal with the technologies and their

application on a daily basis, including micro-CHP, solar thermal and biomass. He made the point that clearly there is much interest in dwelling scale low carbon technology owing to new and forthcoming incentives such as the Feed in Tariff (FiT) and Renewable Heat Incentive (RHI).

He went on to say that early adopters had an encouraging approach to interaction with these technologies and, in many cases, lifestyle changes had been made o maximise benefit from low cost energy. Nevertheless, up front cost of installation continued to prove a barrier to growth in this market. The Green Deal may provide an answer to these concerns but the details of this scheme remains vague and undefined at this time.

The second view had regard to the commercial sector which, Jeff reported, had seen a big move towards central plant schemes for apartment blocks. He observed that it was interesting to see the residents’ initial reluctance to

engage with such schemes, based on preconceptions about lack of individual control over billing, energy consumption and comfort. Jeff maintained that this could be overcome when the latest technology was explained to them and how modern equipment, such as the Potterton Commercial heat interface unit, could provide a robust solution to these concerns.

He concluded that it is worthwhile

working to achieve greater acceptance of communal schemes, as they would enable the community to benefit from large scale deployed low carbon technology which would otherwise be difficult to implement on a single dwelling basis. This is a sentiment which is echoed in the Government’s ‘Future of Heating’ paper, which talks about community heat networks at length.

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HELP FOR YOUR COMMUNITY

Finalists for 2012 On teaming up again with BSEE to offer one lucky reader the chance to help out their local community in the Baxi Community Challenge 2012, we had a great response from many worthy causes. As Rebecca Johnson, Head of Marketing, explains, “All readers had to do was send in their entry providing details of a building which is currently being used as a regular meeting place by a community group, explaining the difference that a suitable new donated gas-fired boiler or water heater would make to their organisation. We are pleased to announce the finalists for this year’s competition.”

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THE APTON CENTRE This single story community building is run by the charity Age Concern Bishop’s Stortford, to provide a social environment for people aged 55 plus. Supported by over 30 volunteers from the local community, including drivers who transport service users, the aim is to reduce isolation, improve physical and mental health and help the elderly to stay in their own homes for as long as possible. In a recent survey of users, over 80% reported that their attendance helped in these ways. As well as the various activities provided, a two course nutritious meal is made available by a local caterer.

The building has been used by this organisation since the mid 1970s. Although the heating and hot water system has been serviced annually, it is no longer economical or environmentally friendly and last winter it did, in fact, fail its service, thus requiring a costly repair.

In addition to the elderly, this centre supports other community groups which hire the building on a regular basis, including the

Brownies, Alcoholics Anonymous, Alzheimer’s Group, Herts Mind Network and Actability, amongst others. All would benefit from a new heating and hot water system which would protect the services of this centre long into the future.

HARDINGSTONE VILLAGE HALL, NORTHAMPTON The Victorian school building, erected in 1866, was taken over from the County Council in 1997 by The Hardingstone Village Hall Association. This registered charity is run by a committee of local volunteers with the aim of providing a well maintained multicultural building for the use of the entire local community and to hire for functions and social activities.

The village hall has two large function rooms plus toilets and kitchen and is situated on The High Street at the heart of the old part of the village. Regular users include the local amateur dramatics group, Mums N Tots, WI fitness classes, dance classes, computer class, music sessions for tots, disabled yoga classes, camera club and

Industry Sponsorship As an exhibitor with a permanent showroom at The Building Centre in Store Street, Baxi Commercial Division sponsored the Centre’s day of celebrations to mark its 80th birthday on 3rd May 2012. This helped to support a programme of festivities hosted by the Centre, its tenants and exhibitors. Events included seminars, competitions, film screenings, product demonstrations, ‘have-a-go’ activities and a party on the Crescent directly outside the building rounded off the day.

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some larger groups like NHS Sure Start and National Childbirth Trust.

Over the years, considerable funds have been raised for refurbishment of the building. Hot water is provided by point of use heaters and radiators have been replaced but funds did not run to a replacement for the 20 year old boiler. A more efficient modern boiler that would allow the heating system to be zoned would considerably reduce running costs as all areas of the building are not used at the same time.

MOSSLEY SCOUTS AND GUIDES These troops, together with Cubs and Brownies, Beavers and Rainbows, accounting for approximately 150 boys and girls aged 5 to 14 have, since 1989, held their meetings in a former Boys’ Club.

Originally a public house, the building, now renamed Baden House, is used for troop meetings and activities from Monday to Thursday each week and a youth theatre group utilises it on Friday evenings and at weekends.

Subscriptions are kept as low

as possible to encourage the participation of children from as wide a range of backgrounds as possible and all committee members, leaders and helpers are volunteers.

Situated in Mossley, a former mill town on the outer edge of Greater Manchester, this building has over the years required much fundraising in the local community for refurbishment and repairs, including central heating. A kitchen is now being built and new toilets (including disabled facilities) and showers have just been fitted, initially with only a cold water supply.

A new water heater would provide hot water to the wash basins and showers and to the sinks in the new kitchen, when completed. A reliable hot water supply would enable members to benefit from food preparation and cooking and many more supervised indoor and outdoor activities.

The Community Challenge winner will be announced in the next edition of Hot Action.

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HOTaction AUTUMN 2012

AWARDS

AECOM wins CIBSE Award The three brands within Baxi Commercial Division sponsored the Building Services Consultancy of the Year category of the CIBSE Building Performance Awards 2012, held on 8th February at The Grosvenor House Hotel in London.

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Paul Hardy, Managing Director, presented the winner’s trophy to a delighted Mike Burton, AECOM Director, Building Engineering. Mike Burton said, “The CIBSE awards are the equivalent of the Oscars for our profession, and so this is a real reason to celebrate. We’re enormously proud of both the recognition for our projects and the skill and dedication of our staff.”

The Consultancy was judged to have demonstrated the best overall performance in designing and delivering aspirational and sustainable buildings.

The judges look for evidence of best practice as well as commitment to achieving ever improving building performance and reducing low carbon impact.

The AECOM projects entered were judged ‘excellent’ in terms of L-R; Paul Hardy, Mike Burton, AECOM Director and engineering, as well as Huw Edwards, host being energy efficient and sustainable in construction and operation. The Consultancy demonstrated best practice throughout its processes, training and development, as well as adoption of new technologies and ways of working.

Paul Hardy commented, “I was aware that AECOM is at the forefront of technology and developing industry-standard design applications but was particularly interested to discover that they carried out pioneering work on Building Information Modelling (BIM). As its application is a major focus for Baxi Commercial Division I was very pleased indeed to see AECOM win this award.”

BSS Most Improved Supplier Baxi Commercial Division was both proud and delighted to receive the BSS Award for Most Improved Supplier of the Year 2012, presented to Gavin Watson, Sales Director.

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Receiving the award Gavin said, “I am exceptionally pleased to accept this accolade on behalf of each and every member of the Baxi Commercial Division team, through whom this success has been achieved with all BSS branches and Head Office over the past 12 months.” Gavin thanked all concerned for the continuous support and effort they have put into improving performance to meet the main criteria.

Gavin observes, “Following on

L-R; Paul Hardy, Nigel Parkes (MD, UFW), Tony Fitzwilliams (Commercial Director, UFW) and host, Simon Evans

H&V News Awards As a regular sponsor, Baxi Commercial Division was pleased to support the H&V News Awards 2012 Merchant of the Year category, won this year by Underfloor Warehouse (UFW). The company, part of the DCC group, concentrates solely on the renewable energy sector.

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The judges were particularly impressed with UFW’s investment in and commitment to training, having recently partnered with a manufacturer to establish a new training facility, which provides expert tuition for staff, installers and property owners.

In-depth technical training from manufacturers on all products stocked by UFW is a must for employees. Sales and technical staff, armed with detailed knowledge, are able to assist customers to purchase the most suitable products especially where integrated solutions are required. In addition, a team of highly qualified technicians is

dedicated to providing customers with enhanced expert assistance.

Paul Hardy observed, “With renewable technologies an important part of the Baxi Commercial Division portfolio, we are glad to support recognition of a merchant that attaches such importance to the need for expert knowledge when advising customers on their options for achieving the greatest efficiency from a system that incorporates renewable technologies.”

Paul Hardy is pictured presenting the Award to the winner at the gala evening held at Grosvenor House Hotel on 26th April 2012.

Dachs in Shortlisted CIBSE Awards Entry URS Scott Wilson, building services consultancy, was a finalist under the New Build Project of the Year (Public Sector) in the CIBSE Building Performance Awards 2012 for the Maelor Sports Hall project at Penley, North Wales. Two Dachs mini-CHP units, supplied for this project

by Baxi-SenerTec UK, contributed to the overall energy savings and low carbon impact achieved.

The works were part of the Secondary School’s Phase 2 programme that included two other schools, one of which was Bryn Alyn in Wrexham (see page 8), providing over £20 million of improvements during 2011.

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Frank Elkins, MD, BSS and Gavin Watson

from winning Wolseley Pipe Center Supplier of the Year 2011, we are totally committed to further strengthening our relationship with the distribution network, which we feel is key to enhancing the supply chain experience of our customers.”

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CHARITY ACTIVITY

Potterton Commercial Boiler’s Performance Applauded After many years of excellent service keeping audiences and performers warm at The Loft Theatre, Leamington Spa, an old gas-fired Potterton Commercial boiler has been replaced with a new high efficiency condensing Paramount wall-hung model, thanks to a donation from Baxi Commercial Division.

The Loft Theatre Company has been producing live theatre in Leamington Spa since 1922.

A registered charity, which receives no external funding, the company is run almost entirely by volunteers who have earned a strong reputation nationally for the professional quality of their productions.

The replacement Paramount 40kW high efficiency, condensing boiler delivers energy efficiency

levels up to 109% net as well as ultra low NOx which exceeds Class 5. Installed in the same plant room using a horizontal concentric flue, the new boiler supplies space heating via an existing radiator system that serves front of house, backstage and the bar area. A spokesman for the installers, MHP Installation & Maintenance Ltd. of Warwick, commented: “We had no problems with installation and expected none as we have

previously fitted a number of these boilers for other customers.”

The old boiler, a previous gift from Potterton Commercial, gave nearly two decades of heating, but when faced with soaring energy prices, the theatre company approached Baxi Commercial Division regarding the possibility of providing an improved efficiency model.

Michael Rayns, Chairman of the Loft Theatre Company, explains, “Energy costs are one of our

The Loft Theatre production of War Horse

Helen Ashbourne

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biggest overheads and significant savings on our gas bills would release funds badly needed for other operating essentials. Baxi Commercial Division’s generosity is greatly appreciated both by me and by the board of trustees and we look forward to many years of warmth from our new boiler.”

Charity auction Having donated a prize for a charity auction to raise funds for Avonvale Special Needs Playgroup, a bid was accepted for £400 which went towards the £1,500 total raised. Neville Small said, “It was through contact with the local community that we came to hear of the plight of the playgroup, which relies on charitable donations to remain open to provide support and care for disabled children. We hope this contribution, sourced by the marketing department, will help towards their operating costs and we wish them continued success.”

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L-R: Paul Gussin, Tim Morris, Catherine Johnstone and Sean Reynolds

Sport Relief A team of Baxi Commercial Division personnel comprising Paul Gussin, Supply Chain Manager; Tim Morris, Technical Suport; Catherine Johnstone, Marketing Assistant and Sean Reynolds, Product Manager (all pictured above) and Rebecca Johnson, Head of Marketing, joined with volunteers from other BDR Thermea sites as well as with heateam engineers and members of the sales force, to take part in Sport Relief 2012.

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They all came together after close of business on Friday 23rd March and created one of the 128 call centres around the UK that provided over 9,000 telephone lines to take donations from the general

public. During that one evening, the Call Centre Crew dealt with 1,581 telephone calls and handled 1,404 donations, which raised a total £50,562!

Tim said, “It was the best team building event I have ever

taken part in and all the more rewarding for knowing that we were helping people across the world who struggle to simply exist on a daily basis.”

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HOTaction AUTUMN 2012

TOP TEAM

COMPETITION WINNER

Giving good work the thumbs up

Winner

In recognition of those employees who do an excellent job, Baxi Commercial Division has launched the ‘Job Well Done’ initiative.

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This is a prize that is awarded every month to an individual, nominated by fellow staff members, who has shown ‘endeavour and commitment to achieving Baxi Commercial Division’s key objectives’. The winner receives £100 worth of Love2Shop vouchers. The launch was celebrated with two specially-made cakes bearing the enthusiastic image of Colin the Koala, the scheme mascot.

● Tim Morris, Technical Support, and Steviemae Skitt, Packages & Service Account Manager, presenting the ‘Job Well Done’ cakes!

Congratulations to Jeffrey Yuen, Senior Mechanical Engineer at Arup (pictured, right, with Paul Marsden, Specification Sales Manager), who correctly informed us that, in the last issue, Little Watty had been photographed visiting Wembley Stadium. Jeffrey is now the proud owner of a brand new iPad 2!

an W iP in ad 2!

COMPETITION

Where’s Watty been? ●

Even if you live underground like Little Watty, you can’t have missed this Summer’s biggest event taking place in London. Our intrepid badger braved the crowds but thankfully did not have to go into orbit to reach this distinctive landmark – or did he?!

Q: To enter, simply look at the photograph and tell us:

Gallo Images

Which famous venue is Little Watty visiting?

To enter, email your answer to hotaction@baxicommercialdivision.com.

Alternatively, you can visit Little Watty Baxter on his Facebook page at www.facebook.com/watty.baxter and send him a private message. The winner will be drawn at random and will receive an Apple iPad 2 and a cuddly badger. Five runners up will also receive a furry badger each. The closing date for this competition is 30th November 2012. You can follow Watty on http://twitter.com/wattybaxter

HOTaction AUTUMN 2012

15

KNOWLEDGE BANK

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This page displays the latest printed and digital information to help you select the best high efficiency products and low carbon solutions when designing commercial heating projects. Available to you is an entire knowledge bank, just a click or telephone call away. So whatever your requirements, please telephone 0845 070 1055 to receive copies in the post or download from our websites – see below.

Baxi Commercial Division

Andrews Water Heaters

Potterton Commercial

Low /Zero Carbon Technology Guide

Product Guide

Commercial Boiler Guide

The UK’s most comprehensive range of Direct Fired Water Heaters

9.5kW to 550kW

27 to 4000kW

The UK’s most comprehensive range of low energy solutions

Condensing cast aluminium/silicon 30 to 300kW

Condensing stainless steel 50 to 160kW

Modular and prefabricated solutions 60 to 1150kW

Heat Pumps 21.3 to 41.2kW

Atmospheric cast iron 50 to 348kW

Pressure jet steel 290 to 4000kW

Heatboxes Heating and domestic hotwater interface units

Pressure jet cast iron 27 to 729kW

Condensing oil 98 and 131kW

Working towards a cleaner future

Working towards a cleaner future

Baxi Commercial Division

W

W

Driving the Future

!

iHE

!

Legislation Guide

heating specialists

NE

NE Baxi Commercial Division

Working towards a cleaner future

High Efficiency Commercial Condensing Combi Boiler 100kW & 150kW

“Whether driven by environmental concern, legislative demands, reducing cost or conserving fuel supplies, the actions we need to take and the results we need to achieve are the same. The issue is sustainability, for the environment and for the industry. And the time for change is now.”

Paul Hardy, Managing Director, Baxi Commercial Division

CONTENTS:

Working towards a cleaner future

35 YEARS OF INNOVATION THE JOURNEY TO A ONE STOP, HIGH EFFICIENCY SOLUTION ONE STOP FOR LZC SOLUTIONS BRINGING PARTIES TOGETHER GRADUATE WINNER’S AMERICAN EXPERIENCE ROUND TABLE DISCUSSION RAISING STANDARDS THE FUTURE OF THE INDUSTRY IS IN THEIR HANDS IS THE INDUSTRY READY? A SHARED VISION

p2 p2 p4 p5 p5 p6 p6 p8 p9 p10

Working towards a cleaner future

heating specialists

r la T ! o I le S ize ab S ail v

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CPD Courses Available from Baxi Commercial Division: • NEW – An Introduction to BIM for Building Services • Gas Absorption Heat Pumps • Ground Source Heat Pumps

• Heat Pump Concepts • The Integration of Solar Thermal with Direct-Fired Storage Water Heaters

• Modular and Condensing Boiler Systems

• The Integration of LZC Solutions and Conventional Technologies in the Modern Commercial Plant Room

• Condensing Hot Water Solutions

• Mini-CHP – Microgeneration That Really Works

• Your part in Part L

• Commercial Solar Thermal Solutions For more information: Telephone 0845 070 1055 or email: hotaction@baxicommercialdivision.com

E: potterton.commercial@baxicommercialdivision.com www.pottertoncommercial.co.uk

E: baxi-senertec@baxicommercialdivision.com www.baxi-senertec.co.uk

E: andrews@baxicommercialdivision.com www.andrewswaterheaters.co.uk

Baxi Commercial Division, Wood Lane, Erdington, Birmingham B24 9QP Tel: 0845 070 1055 • Fax: 0845 070 1059 • Sales: 0845 070 1056 • Technical: 0845 070 1057 • Service: 0845 070 1058

Supporting our brands.

Click this QR code to visit the heateam Commercial Service web page for more information

heateam Commercial Service " 0845 070 1058 " www.baxicommercial.co.uk