YOU JOINED THE BUSINESS BACK IN 2004, WHAT WAS CASEYS LIKE BACK THEN?
The ethos of the business back then was the exact same as today, offering Irish customers choice, quality and service through its committed team of people. This is why Caseys have gone from strength to strength over the past 100 years.
WHAT IS YOUR PROUDEST ACHIEVEMENT FROM YOUR TIME IN CASEYS?
Simple – Helping to continue the work in maintaining and building the team of people. A company’s greatest asset is its people, this is so true and no more evident than here in Caseys. Caseys are lucky to have experts in all departments who deliver day in day out.
HOW DO YOU SEE THE BUSINESS EVOLVING OVER THE COMING YEARS?
The customer experience through all touch points of the business is changing and I have no doubt that Caseys will adapt to this to remain best in class. Our buyers continue to travel the world sourcing the latest trends and innovations for our customers.
WHAT DO YOU THINK IS THE MOST SPECIAL THING ABOUT CASEYS?
The advocacy of the brand itself. People want to buy from Caseys because they trust its reputation and quality.
CAN YOU TELL US A BIT ABOUT YOUR ROLE IN CASEYS?
My role is ensuring the customer experience is best in class.This is achieved through a number of channels:
