Business outlook jul18 by Joplin Area Chamber of Commerce

BUSINESS OUTLOOK M

JULY 2018 CHAIRMAN’S MESSAGE PAGE 3

CONGRATS TO LEADERSHIP JOPLIN CLASS OF 2018 PAGE 7

ADVANCED TRAINING & TECHNOLOGY CENTER (ATTC) PAGE 9

OUR MEMBERS ANNOUNCE PAGE 12

PROJECT MANAGEMENT TOOLS PAGE 21

…more awards, announcements and opportunities inside! N E W S L E T T E R

P R E S E N T E D

B Y :

5 LEVEL SPONSORS

BOARD OF DIRECTORS 2018-2019 EXECUTIVE COMMITTEE Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Clive Veri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Louise Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vice Chairman Membership/ Community Development Services Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS

Gina Atteberry Jacqueline Hackett Todd Chenault Mark Johnson Jeremy Drinkwitz Dr. Alan Marble Donovan Edwards Karen Plott Rick Grise

PARTNERSHIP

S T A R

EX-OFFICIO DIRECTORS Sam Anselm John Bartosh Dr. Thomas Burke Shawn Daniel Mike Gray

Dr. Brad Hodson Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Gary Shaw

CHAMBER STAFF EXECUTIVE Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE & MARKETING Samantha Doubledee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Shayla Sisk . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager

MEMBER SERVICES Ginger LaMar, IOM . . . . . . . . . . . . . Director of Member Services & Development Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . Member Events Producer

ECONOMIC & WORKFORCE DEVELOPMENT

PLATINUM LEVEL City of Joplin Crossland Construction Company Downstream Casino Resort Liberty Utilities – Empire KOAM-TV/FOX 14 - KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills H.E. Williams, Inc. Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

Rob O’Brian, CEcD . . . . . . . . . . . . . . . . . . . . Economic Development Consultant Kevin Welch . . . . . . . . . . . . . . . . . . . Director of Business Attraction & Retention Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Jan Newman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Support Assistant

FIND US AT:

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

DIRECTOR LEVEL Cable ONE Business Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Cloud Marketing

CHAIRMAN’S MESSAGE A MESSAGE FROM THE SEARCH COMMITTEE The last time a search committee assembled to hire a President of the Joplin Area Chamber of Commerce was 23 years ago. To call the decision they made a success would be an understatement. Since that time, your Chamber has assisted in bringing more than 5,000 new jobs to the region, established Joplin as a regional hub for commerce and healthcare, and rebuilt the business community of a city devastated by a catastrophic tornado. Imagine how different Joplin would look if the committee 23 years ago had made a different decision… we could have lost out on the 5,000 neighbors, friends and family whose companies now call our corner of the state home. This search committee is comprised of community members who represent various business sectors, organizations, boards and elected offices. We understand that the decision we make will have a great impact on our region. Imagine the neighbors, friends and family that will be added to this community because of this decision over the next 23 years and beyond. We ask for your encouragement and support throughout the process of selecting a new Chamber President. The committee met Friday June 8th and narrowed our choices of an executive search firm that will assist with the process. Stayed tuned for more updates as the process unfolds, and thank you again for your support of your Joplin Area Chamber of Commerce! Please welcome Loni Smith to the Joplin Area Chamber of Commerce as the Director of Small Business Incubation . Loni moved to Iowa from Seattle in 2007 and began disaster recovery work after the devastating flood that destroyed much of downtown Cedar Rapids, IA. Loni became involved in recovery in New York after Hurricane Sandy and relocated to Long Island, NY to assist in the buyout and acquisition of storm damaged homes. She assisted hundreds of homeowners in selling their property to the State of New York. Loni moved to Joplin to help the City complete the recovery work from the tornado. Through the City, she became involved in the Advanced Training and Technology Center project with the JACC Foundation and soon transitioned to the Chamber to help administer the grant obligations and turn the facility into a workforce development and public service model for the region. Loni has a loving family, two kids, is glad to be back in the Mid-West, loves DIY projects, music and football.

JULY 2018

BUSINESS OUTLOOK

Brandon Davis Davis CPA Group, LLC 2018-2019 Chairman of the Board Jim Kesler began his career with the Joplin Area Chamber of Commerce on July 5, 2016 as the Membership Success Strategist. During his tenure, we gained 171 new members. As an avid golfer, Jim helped with the Hot Links golf tournaments and played in them too! He also helped us with EXPO and Annual Banquet logistics and was a valued member of the Membership team. We wish Jim the best as he moves back to his home state of Ohio as he will help care for his mother and will be involved in his brother’s company. Thank you, Jim, for all you did. You will be missed!

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

APRIL 2018 AREA

MARCH 2018

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

JOPLIN, MO METROPOLITAN STATISTICAL AREA

84,371

81,899

2,472

JOPLIN-MIAMI (CSA)

98,706

95,696

3,010

RATE

LABOR FORCE

2.9% 84,319 3%

98,683

APRIL 2017

EMPLOYMENT

UNEMPLOYMENT

81,640

2,679

95,448

3,235

RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

RATE

3.2% 85,204

82,343

2,861

3.4%

3.3% 99,700

96,242

3,458

3.5%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics. Ottawa County, OK (Miami) was added to the two-county Joplin Metropolitan Statistical Area after the last census due to communting patterns.

BUSINESS OUTLOOK JULY 2018 Caroline’s, in the historic Gryphon Building, 1027 S. Main in Joplin, kicked off its new branding and expanded product line at a June 1st ribbon cutting. Formerly Sweet Caroline’s, the upgraded Caroline’s still carries its well-loved ice cream but now also offers candy of all sorts, from an extensive line of gourmet chocolates to mix-and-match bins of saltwater taffy, Tootsie Pops and more, to bulk bins of chocolates and assorted gummies. You’ll also find a variety of candy bars, old-fashioned candy sticks, gourmet popcorn and cotton candy. Award-winning Onyx gourmet coffee, roasted in nearby Bentonville, Arkansas, is available by the cup or by the pound. Come explore Caroline’s, located on the Gryphon Building’s first floor.

WANT TO BE A PART OF A DYNAMIC TEAM OR DO YOU KNOW OF SOMEONE WHO WOULD THRIVE IN A FIVE STAR ACCREDITED ORGANIZATION? Enjoy Networking Goal Driven Deliver Customer Satisfaction Natural Ability In Building Relationships Organized, Task Oriented & Highly Motivated Team Player Thrives in Prospecting & Sales

OUR MEMBERS ARE AT THE HEART OF EVERYTHING WE DO! For additional information contact Ginger LaMar glamar@joplincc.com or 417.624.4150

YPN Gives Back River Cleanup to Elk River River Ranch Resort n 101 River Road n Noel, MO 64854 YPN Gives Back is partnering with Social Events for the fifth annual YPN River Cleanup on Elk River. We’ll float the Elk River in canoes (5 miles). Along the way we’ll collect recyclables and trash. Canoes, trash bags and good times are provided. Reservations for this event MUST be made by July 15th. https://www.signupgenius.com/go/30e0544afab2aa3f85-ypngives2 If you would like to caravan or ride-share, we will leave the Chamber at 9:30 a.m. and we will meet in the parking lot of River Ranch Resort at 10:30 am. What to Bring: (optional) n Sunscreen n Personal cooler with snacks & beverages (no glass bottles) n Water shoes n Money for dinner n Ziploc bags for personal items such as phone, wallet, etc. n Trash grabber for hard-to-reach cans n Plastic bag for wet shoes, shorts, etc., on the ride home

BUSINESS OUTLOOK by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

“If you don’t know where you are going, you’ll end up somplace else.”

JULY 2018

Creating a Corporate Culture to Reduce Cybersecurity Risks

–YOGI BERRA

The corporate culture of an organization is the shared attitudes and beliefs of the employees and management of the firm. The behaviors your employees exhibit toward customers, investors, fellow employees, as well as the community where they reside, is a reflection of the organization’s corporate culture. You might want to consider the corporate culture of your own organization, and the threats your firm faces from environmental forces. An area of concern for you and your organization is cybersecurity. All companies are impacted by cyber threats. Each day companies are negatively impacted by data loss or corruption. How secure is your organization’s customer, employee, accounting, and proprietary data from security breaches and data loss? In order to reduce the risk that companies face from cyber threats, firms should work to develop an internal culture that encourages risk reduction by training its employees on how to reduce their organization’s threat from cyber-attacks. Following are a few suggestions for creating a corporate culture to mitigate cybersecurity risks. 1. Top management should demonstrate their commitment to improving cybersecurity and reducing the negative impacts of cyber-attacks. They should strive to create a culture of risk management and risk reduction by establishing and implementing a strategic plan that addresses cyber threats. 2. You should integrate cybersecurity strategies into all departments and at all business levels within your firm. These policies and procedures should not just apply to the IT department; they should be implemented in all departments (i.e., human resources, accounting, etc). 3. Your management team should encourage employees in all departments to work together to reduce cybersecurity issues and improve collaboration on successful efforts. You should institute policies and controls about who has access to specific types of data, how long the data is stored, and backup protocols for the data. You need to have a data recovery plan. 4. Continuous improvement in cybersecurity methods is characterized by continuous training of employees. Your employees may not be aware that their actions can expose your company’s proprietary data to criminal actions. Institute an on-going training program for all employees that emphasizes the importance of good cybersecurity policies and reinforces good behaviors. 5. Your organization should provide incentives to employees for successfully reducing cyber risks. You need to encourage your employees to share responsibility and gain the rewards of successfully securing their data and preventing data loss. 6. Proper rules and policies that mandate cybersecurity need to be in place. The amount of data generated by organizations is increasing dramatically and so is the opportunity for accidental disclosure of sensitive data. Wireless transmission of data, employee mobility, and outside vendors create cyber threats. 7. Your management team should realize that securing data is part of securing the future profitability of your company. Following is a program that can assist you with training yourself and your employees about cyber awareness:

CYBER AWARENESS 360°: Cyber Insurance, IT, and Risk Mitigation Presentation topics include Cyber Insurance Deep Dive, IT Panel, and How Corporate Culture and Employee Education Help Mitigate Risk. Date: July 26 (Thursday) @ 11:00am-2:00pm n Location: MSSU, North End Zone (adjacent to Fred G. Hughes Stadium) Cost: $15 (Lunch will be included in this event if registered by Monday, July 23)

BUSINESS OUTLOOK SMALL BUSINESS & TECHNOLOGY DEVELOPMENT CENTER JULY 2018

MISSOURI SOUTHERN STATE UNIVERSITY THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

JULY TRAINING EVENTS STARTING A SMALL BUSINESS: THE FIRST STEPS

Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual. Date: July 10 (Tuesday) @ 1:30-4:30pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $29 per business (up to 2 attendees)

SUCCESSFUL CUSTOMER SERVICE TACTICS

Customer service is still the most effective way to rev up your referrals and your revenue. This seminar will cover how to use customer service to make a real difference in your marketing program. We will talk about tips and methods about how to improve your customer service. Date: July 11 (Wednesday) @ 8:00-9:30am n Location: MSSU, Plaster Hall, Room 108 n Cost: No cost

LIVEPLAN: BUILDING A BUSINESS PLAN

Whether you are starting a business, trying to obtain financing from lenders or investors, or expanding your company, you should consider writing a business plan. Live Plan is an online business planning software that works on any type of computer with an Internet connection. You can construct a business plan and financial statements, which can be accessed by multiple users. This workshop will introduce you to the Live Plan software and provide tips on writing a successful business plan. Each participant, through MSSU SBTDC will receive 90-day access to Live Plan. Date: July 17 (Tuesday) @ 1:30–3:00 pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $39

ANALYZING AND MANAGING CASH FLOW

The second in a series of three, this training is designed for those who want to know how to turn financial statements into useful management tools. During this course, participants will take a close look at where cash comes from, where it is used in day-to-day business, and learn to identify and correct cash flow problems. Date: July 24 (Tuesday) @ 1:30-3:30pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $59

CYBER AWARENESS 360°: CYBER INSURANCE, IT, AND RISK MITIGATION

Presentation topics: Cyber Insurance Deep Dive, IT Panel, and How Corporate Culture and Employee Education Help Mitigate Risk. Date: July 26 (Thursday) @ 11:00am-2:00pm n Location: MSSU, North End Zone (north and adjacent to Fred G. Hughes Stadium) Cost: $15 (Lunch will be included in this event if registered by Monday, July 23)

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TRY THE TOOL 6

BUSINESS OUTLOOK JULY 2018

CONGRATULATIONS 2018 GRADUATING CLASS Zachary Braucher . . . . . . . Crossland Construction Company, Inc. Cody Chaffin . . . . . . . . . . . . . . . . EaglePicher Technologies, LLC Shannon Chew . . . . . . . . . . . . . Keller Williams Realty of SWMO Ginger Cooper . . . . . . . . . . . . . . . . . . . . . Mercy Clinics - Joplin Matthew Cox . . . . . . . . . . . . . . . . . . . . . . . . . . . U S Bank, N.A. Jason Dickinson . . . . . . . . . . . . . . . . . Southwest Missouri Bank Duane Dreiling . . . . . . . . . . . United Way of Southwest Missouri & Southeast Kansas Amanda Finnell . . . . . . . . . . . . . . . . . . . . Great Southern Bank Ryan Green . . . . . . . . . . . . . . . . . . . . . . . . . . . . SNC Squared Jason Griffin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BKD, LLP Jake Heisten . . . . . . . . . . . . . . . . . . . Congressman Billy Long â&#x20AC;&#x201C; US House of Representatives Drew Hunter . . . . . . . . . . . . . . . . . . . Southwest Missouri Bank Allison Mardis . . . . . . . . . . . . . . . U S Bank Wealth Management Georgiana McGriff . . . . . . . . . . . . . Joplin Area Catholic Schools Rachel Merriman . . . . . . . . . . . . . . . . . . . Mercy Hospital Joplin Raymond Moore . . . . . . . . TownePlace Suites by Marriott Joplin Isaac Norman (class speaker) . . . . . . . . . . . . . . . . . Arvest Bank Denise Overstreet . . . . . . . . . . . . . . . . . . . . . . . Liberty Utilities Sharon Perkins . . . . . . . . . . . . . . . . . . . . . Mercy Hospital Joplin Jon Schwarten . . . . . . . . . . . . Modine Manufacturing Company Rikki Smith . . . . . . . . . . . . . . . . . . . . . Freeman Health System Bob Veach . . . . . . . . . . . . . . . . . . . . . . Joplin Building Material Mike Wakefield . . . . . . . . . . . . . . . . . . . . Binky Guy Custom Tâ&#x20AC;&#x2122;s Michael Wischmeyer . . . . . . . . . . Corner Greer & Associates, Inc.

To say that my Leadership Joplin experience has been incredible would be a gross understatement. Leading up to my enrollment, I heard several stories from my peers and previous graduates about the personal growth that they experienced and the relationships that were developed as a result of completing this program. With that in mind, the stage was set and the bar was even higher than my expectations. As each session progressed, I immediately felt challenged to grow as a leader and to increase my involvement as a community member. Encounters with passionate business leaders and conversations with local authorities and government officials opened up my understanding to the diversity and complexity that can be found in the city of Joplin. These moments have become essential to my own personal development and they will have a lasting impact on the servant leader that I one day hope to become. For me, Leadership Joplin has been nothing short of extraordinary. Not only has it sharpened my professional skills and expanded my network, but more importantly, it has repurposed the fire inside of me to become a better servant leader at home and in my work place. Isaac Norman, Class Speaker Arvest Bank

BUSINESS OUTLOOK JULY 2018

Cheers to the Next 30 Years! #JoplinRocks

#TrekJOMO

This has been an exciting year for Visit Joplin (formally the Joplin Convention & Visitors Bureau) celebrating 30 years as the official tourism marketing organization for Joplin. The organization continues to focus on inspiring travelers to choose Joplin for a break from their everyday. In the last 30 years the tourism industry has evolved with more tools to measure the success and the positive impact tourism has on a community. Earlier this year Joplin City Council was presented with the results of an Independent Tourism Study completed by Design Workshop, funded by Visit Joplin. This investment has provided the City with a long-term road map as a tool to help increase tourism for our community in the coming years. Visit Joplin staff strive to keep our visitors up to date with new and existing attractions and events through the www.visitjoplinmo.com website or in the Official Joplin Visitor Guide. The newest edition of the visitor guide will be out by the end of July 2018, featuring a new look and updated information. We encourage residents in the Greater Joplin Area to use the visitor guide as a resource to find things to do when they have family and friends visiting. Area employers have found the guide to serve as a great tool for recruiting new employees or students. Another resource employed is the Joplin History Guide. Many of our visitors enjoy learning about Joplin’s history dating back to our community’s mining boomtown days. The updated version hit shelves earlier this year telling the story of the city’s historic buildings, industry, famous residents and events. Copies can be picked up at the Joplin History & Mineral Museum, Post Art Library or Visit Joplin’s Office located in City Hall on the first floor. The tourism industry serves as the second largest industry in the state of Missouri behind agriculture. Travel and tourism enhances the quality of life for a local community by providing jobs, bringing in tax dollars for improvement of services and infrastructure, and attracting facilities like restaurants, shops, festivals, and cultural and sporting venues that cater to both visitors and locals. Joplin sees its fair share from the industry supporting 5,259 jobs in Jasper County and 2,111 jobs in Newton County. We attract more than 700,000 visitors annually in Jasper and Newton Counties, creating a combined revenue of $303 million. Visit Joplin is excited to see what the next 30 years of tourism will bring to our community and to those who choose to travel across the country or the world to experience Joplin’s amenities. Visit Joplin operates and manages funds collected through the City of Joplin Transient Guests Tax, and is supported by a 4% tax on all lodging properties within the City of Joplin tax base. Visit Joplin receives no funding from the City’s general fund.

JACC ALERTS Do you often find yourself getting so busy you forget about a ribbon cutting or a networking event at the Chamber? Want to know everything that is going on at YOUR Chamber? If you answered YES to any of these questions, JACCAlerts can help! Follow these simple steps to choose which JACCAlerts you receive via text messages. JACCAlerts are sent one hour prior to the event start time. You can opt out of JACCAlerts at any time in the Members Only area of Joplincc.com or simply by replying “STOP” when you receive a message. Step 1. Log in to Members Only area on Joplincc.com or simply use the QR code at the right to access Members Only. Step 2. Choose “Login” on Joplincc.com. Step 3. Choose “Member Representative Account” and enter your user name and password. If you do not know that information, simply click on the “Forgot Login” link and you will receive an email with that information. Step 4. Once you log in, navigate to the “Address” tab. Enter your mobile number in Phone 2 if it isn’t already there, and choose “Mobile, Opt-in Text Alerts” in the drop down box. Click Save. Step 5. Next navigate to the “Options” tab and choose which categories you would like to receive. Step 6. Click Save and sign out. If you have any trouble, simply call 417.624.4150 and Lea will help you with the process. 8

JULY 2018

BUSINESS OUTLOOK

BUSINESS OUTLOOK JULY 2018

RIBBON CUTTINGS PRESENTED BY… Ribbon provided by COUNTRYSIDE IN THE CITY

Abernathy Roofing & Construction, LLC Jon and Sarah Abernathy, Owners 1901 North Range Line Road New Chamber Membership

Branco Enterprises, Inc. Justin Branham, President 12033 East Highway 86, Neosho 85 Year Anniversary

Caroline’s Dr. Michael Joseph, Owner 1027 South Main Street Rebranding

Joplin Area Habitat for Humanity Scott Clayton, Executive Director 2402 South Murphy Avenue New construction and partnership with The Salvation Army

Hometown Pediatrics of Joplin LLC Dr. Shari Smith, Owner 200 Castle Drive New building

Johnson Floor & Home Carpet One Steven Davis, Manager 120 North Range Line Road Rebranding

Joplin Convention and Visitors Bureau Patrick Tuttle, Director 602 South Main Street 30 Year Anniversary

BUSINESS OUTLOOK We invite you and the business leaders you represent to join the Hawthorn Foundation and Missouri’s Department of Economic Development and Higher Education for a Talent for Tomorrow regional meeting in Southwest Missouri. We know that our greatest potential for growth lies within the businesses already here in Missouri, including the many businesses that call Southwest Missouri home. We also know trends like increases in automation in the workplace and the shortage of skilled workers have an impact on business growth. We invite you to attend the Talent for Tomorrow regional meeting at the DoubleTree by Hilton Hotel, 2431 North Glenstone Avenue, Springfield from 9 – 11 a.m. on Tuesday, July 10 where we’ll focus specifically on how our state can help build a workforce that meets the needs of Southwest Missouri businesses. You can register for the regional meeting (as well as our Best in Midwest Summit if you wish) at www.bestinmidwest.com. We also request that you consider forwarding this invitation to the business leaders you represent. I hope to see you soon. Sincerely,

JULY 2018

Chamber Leaders in the Southwest Missouri Area…

Rob Dixon, Director Missouri Department of Economic Development rob.dixon@ded.mo.gov n (573) 751-4770

HERE ARE THE DETAILS YOU NEED TO KNOW: 1. Go to www.joplincc.com. 2. Click login at top of page with your Member Account login. 3. Click the Business Center Tab – scroll down to jobs. 4. Click Job Postings tab on right.

We’re helping you find talented employees! Join us as we RECRUIT MILITARY TALENT to the Joplin area! We are expecting to reach 50,000+ vets and transitioning military across the central US each month. They have great skills, the best training, a strong work ethic and dedication. You can participate by listing your jobs on the Chamber’s Jobs Board (instructions in the righthand column). Many of them are looking for a place that is welcoming, family-oriented, has great health care, offers great job opportunies along with education and training options and supports Veterans. GET YOUR JOBS LISTED NOW!

5. Fill in the blanks – submit when finished. Your listing will show up online once approved.

JACC JOBS BOARD For more information on the campaign and how your firm can join in and get brochures, call the Chamber office at 417.624.4150.

BUSINESS OUTLOOK JULY 2018

Ronald McDonald House Charities of the Four States turns 20 on July 27th! They are asking area businesses to join in the celebration by placing a congratulatory message on your business marquee or sign beginning the week of July 23rd!

OUR MEMBERS ANNOUNCE PRESENTED BY…

Fore! 20 years Ronald McDonald House Charities of the Four States has been hosting their annual golf tournament. This year’s tournament will be Thursday, August 9th at 1:00 pm at Twin Hills Golf and Country Club. For information on sponsorships and registration, call 417.624.2273 or visit www.rmhjoplin.org. Arvest Bank is pleased to announce Olivia Thouvenell has been promoted to branch sales manager in Joplin. Thouvenell has more than 12 years of banking experience, including more than 11 at Arvest. She most recently served as an assistant branch manager in Carthage. In her new role, Thouvenell will manage the activities of the Arvest branch at 3201 McClelland Blvd. Thouvenell is an Art Feeds Carthage volunteer and a member of the Greater Joplin Toastmasters Club, among other civic endeavors. She and her family live in Alba. Automated Technology Company is pleased to announce that Phil Juneau, CCO, is the new Vice President of the United States KNX Association Board of Directors. ATC also congratulates Frank Thompson, COO, for being elected the

new VP of Technology for the United States KNX Association Board. KNX is the worldwide leader in home and building automation, bringing thousands of users and professionals together in a unique technological ecosystem. MyMercy is an online service that allows you to connect with your care team and manage your health online, anytime. It’s free and easy to use. It’s private and secure. And it’s at your fingertips 24 hours a day from your computer or Internetenabled phone. If you already have a Mercy physician you can sign up today at www.mymercy.net. If you don’t have a Mercy physician, this may be the time to get one. Mercy now offers e-Visits for when it’s not convenient for you to visit the doctor’s office when you’re not feeling well. With e-Visits through MyMercy, you can connect with your doctor and your care team, anywhere you have internet access. Just answer a series of online questions about your symptoms, and they’ll send you a treatment plan in return. It’s a convenient new way to manage your health using MyMercy - for about the cost of a typical office visit co-pay. E-Visits are for adults with non-urgent medical conditions. In addition to e-Visits, MyMercy allows you to send a secure message, request prescription renewals, check lab results, pay a bill, schedule office visits and more. To discover all the benefits, got to www.mercy.net/mymercy or sign up at www.mymercy.net. Community Support Services of Missouri continues to celebrate 40 years of “Making Opportunities Happen” with their 40th Anniversary Gala on September 15. The event will be a black-tie optional affair with dinner, a wine pull, entertainment from “Handicap This” and dancing. For sponsorship opportunities or to reserve your tickets early, please contact Kirstie Smith at ksmith@cssmo.org or at 417.385.4169.

Save the date for the Joplin Schools Health, Benefits & Retail Therapy Fair on August 7, 2018. The Fair will be held at the Memorial Education Center, 310 West 8th Street (enter on the west side of the building). The public is invited to attend this

BUSINESS OUTLOOK

Northpark Mall’s newest business is a Pop-Up Shop: Weekly leases for small businesses that would like to try selling at the mall without the commitment! This great mall location is next to the Buckle. Northpark will supply fixtures, utilities, signs and social media. For more information call Kim King at 417.781.2121 ext. 228 or kim.king@cblproperties.com. Swing into Payroll at the 14th Annual JOMO Regional Payroll Conference, hosted by the Joplin Chapter of SWMO American Payroll Association, on Friday, July 27, at the Crowder College-Neosho Campus, 601 Laclede Avenue. Attendees will earn 5 RCH credits. Leading off the lineup is Larry White from the American Payroll Association. Speakers will discuss new DOL rules, child support, and much more. Lunch is included in the registration fee.

Deadline to register is July 16. For more information, contact debbie@employeradvantage.com. Missouri Southern State University invites you to register for Community Day! Join over 100+ businesses and organizations welcoming back 5000 students and 1000 new students to campus on Wednesday, August 22 from 10:30 am-1:00 pm. This is an outdoor event giving area businesses the opportunity to promote their products, services, and job opportunities to MSSU students. Space is limited. Register today at www.mssu.edu/career or call MSSU Career Services at 417.625.9343.

JULY 2018

free event from 10:00 am-1:00 pm. There will be over 100 vendor booths, $10 individual health screenings offered by Freeman Health System, food trucks, a live DJ outside, door prizes, and free health information from Freeman and Mercy Hospitals and other health professionals. Sponsored by Missouri Southern State University, Freeman Health System, Franklin Technology Center, Joplin Metro Credit Union, Carlson Chiropractic Center, Pediatric Associates of Southwest Missouri, Roper Kia, and KOAM-TV/FOX 14. Contact Dorothy Alsenz for more information: 417.625.5200 ext. 2046 or dorothyalsenz@joplinschools.org

Two months ago, Arvest Bank launched its annual 1 Million Meals initiative to fight hunger in the four-state region the bank serves. On June 13, the bank announced that with the help of customers and community members, it has exceeded the campaign goal by raising a record total of 2,114,630 meals in the fight against hunger! Launched in 2011, Arvest’s 1 Million Meals campaigns have raised an eight-year total of 13,600,098 meals, which includes more than $2.3 million in funds given directly to the bank’s dozens of local food partners. Please submit your “Our Members Announce” items by the tenth of the month to info@joplincc.com.

AUGU S

T 24 –

SOLD

OUT!

BUSINESS OUTLOOK JULY 2018 14

BUSINESS OUTLOOK I participated in Leadership Joplin, Class of 2015 (Best Class Ever!). At the beginning of this program I was introduced to a book titled Monday Morning Leadership by David Cottrell. As a class we were going to read and discuss the concepts that this\book offered while we were participating in Leadership Joplin. And now I must apologize to my class, as I never opened this book. Then about a year later, at a First Friday Coffee, a Chamber Member was talking about this book that they had been reading and how it is available in the Chamber’s Business Library. He said I should go check it out and give it a read. He spoke of how it was a very easy read and how it would not take much time to complete it. It was Monday Morning Leadership. I again passed on the opportunity to put this book in my hands. Then about a week ago I was attending my mentor group and Gary Duncan put a copy of Monday Morning Leadership in my hands. I had a good laugh about how this book keeps showing up. So, after the third time this book has come to me I have decided to read it. Monday Morning Leadership was written for the purpose to convey lessons that the fictional Jeff Walters learned when he felt like nothing in his life was going correctly. He had been a successful manager of a Fortune 500 company and he was in a slump with serious doubts about his leadership abilities. As his doubts overwhelmed his confidence which was impacting his professional and personal life. He reached out to one of his father’s friends who he had not spoken to for several years, Tony Pearce. Tony was an individual sought after by many corporate executives for his leadership training, he was a “turnaround specialist” before his retirement. After a brief conversation between Tony and Jeff, Tony said he would be honored to work with him. The first Chapter was titled Drivers and Passengers. In this chapter Tony gives the analogy of how the responsibilities are different for individuals in a vehicle. Passengers are freer in the vehicle and can do a lot of things the driver cannot. Tony states “As a driver, your focus needs to be on the road and not on the distractions. As a driver, you no longer have the right to ‘mess around’ – like listening to loud music – even though it seems okay to do that as a passenger.” He goes on to tell us that this principal applies when you become a leader, in that you lose some of your freedoms that you enjoyed as a passenger. You can no longer join in on employee ‘pity parties’ and that you lose your right to blame others. You must take responsibility for everything that happens in your department. You can’t blame upper management. In this chapter Tony also establishes ground rules for his meetings. As I read them I realize they are very simple and easy to accomplish, but my next thought was about how often they are followed: 1. Start and finish on time. 2. Tell the truth. 3. Try something different. Keeping these simple rules, I feel, would improve your leadership overall and they do not require any talent to do. They display commitment to the organization, build trust with others, and show you are willing to change if something is not progressing correctly. —Shawn Daniel YPN Chair 2018-2019

2018-2019 YPN EXECUTIVE COMMITTEE Shawn Daniel Chairman

JULY 2018

Three years ago…

Business Banking Relationship Manager, Commerce Bank

Thank you to our YPN program sponsor…

Jennifer Little Co-Chairman

Ryan Melton Past Chairman

Joe Malin Hayley Sirmon Whitney Warren Dale Clark Alex Gandy Courtney Barnard Drew Kimble Sergio Rizo Ray Moore Heidi Smorstad

YPN NEW MEMBERS Evan Malinowski Joplin Area Habitat for Humanity

Ragan Gullett

American National InsuranceThe Gullett Agency

BUSINESS OUTLOOK

WELCOME NEW MEMBERS

THANK YOU FOR RENEWING… JULY 2018 16

4 State Staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adviant, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ajinomoto Windsor, Inc. . . . . . . . . . . . . . . . . . . . . . . . Anchor Stone Company . . . . . . . . . . . . . . . . . . . . . . . Andy’s Frozen Custard . . . . . . . . . . . . . . . . . . . . . . . . Arrow Box Company of Joplin . . . . . . . . . . . . . . . . . . . Brothers, Bezold & Associates . . . . . . . . . . . . . . . . . . . Carterville Christian Church . . . . . . . . . . . . . . . . . . . . Central Christian Center . . . . . . . . . . . . . . . . . . . . . . . City Pointe Beauty Academy . . . . . . . . . . . . . . . . . . . . Commerce Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . Community Bank & Trust . . . . . . . . . . . . . . . . . . . . . . Dolence Law Office LLC . . . . . . . . . . . . . . . . . . . . . . . Downstream Casino Resort . . . . . . . . . . . . . . . . . . . . Eagle Eye Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . Farrell Construction, Inc. . . . . . . . . . . . . . . . . . . . . . . . FFO Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Law Office of William Fleischaker . . . . . . . . . . . . . . . . . Frank Fletcher Mercedes . . . . . . . . . . . . . . . . . . . . . . General Dynamics Ordnance & Tactical Systems-Munition . . . . . . . . . . . . . . . . . . . . . Hampshire Pet Products . . . . . . . . . . . . . . . . . . . . . . . Hogan Agency - Farmers Insurance . . . . . . . . . . . . . . . Homewood Suites by Hilton-Joplin . . . . . . . . . . . . . . . Johnson Floor & Home Carpet One . . . . . . . . . . . . . . . Joplin Metro Credit Union . . . . . . . . . . . . . . . . . . . . . Joplin Petro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . KOAM-TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LaQuinta Inn & Suites . . . . . . . . . . . . . . . . . . . . . . . . Laferla Ortho . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LifeChoices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maningas Cosmetic Surgery . . . . . . . . . . . . . . . . . . . . MEs Place, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Midwestern Interactive . . . . . . . . . . . . . . . . . . . . . . . W. Ben Miller, CPA LLC . . . . . . . . . . . . . . . . . . . . . . . . Motel 6 #4768 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Olive Garden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Panera Bread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pittsburg State University-University Advancement . . . . Premier Surgical Institute . . . . . . . . . . . . . . . . . . . . . . Steve Robbins Construction . . . . . . . . . . . . . . . . . . . . Scott Electronic Systems, Inc. . . . . . . . . . . . . . . . . . . . St. Mary’s Catholic Church . . . . . . . . . . . . . . . . . . . . . Starting Point Outpatient Services LLC . . . . . . . . . . . . . Stronghold Data, LLC . . . . . . . . . . . . . . . . . . . . . . . . . TalentForce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Traci Thomas Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . TJ Franz & Associates . . . . . . . . . . . . . . . . . . . . . . . . . Tropical Tan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warten, Fisher & Lee, LLC . . . . . . . . . . . . . . . . . . . . . .

2016 2012 2017 2015 2012 1979 1951 2015 1992 2009 1957 1981 2014 2007 1987 1999 2013 1960 2014 1995 2004 2014 2012 1989 1991 1987 1974 2016 1999 1997 2016 2013 2016 2016 2016 2003 2002 2007 2015 2014 1996 2014 2015 2007 2014 2013 2003 2004 1962

Glenn Shepard Seminars, Inc. Management Training/Supervisor Development P.O. Box 2969 Brentwood, TN 37024-2969 615.353.7125 www.glennshepard.com Cindy Shepard, Office Manager Sponsor: Rob O’Brian, O’Brian and Associates, LLC

Kansas Crossing Casino & Hotel Casino/Hotel 1275 South Highway 69 Pittsburg, KS 66762 620.240.4400 www.kansascrossingcasino.com Doug Fisher Sponsor: Jim Kesler, JACC

El Taco Loco LLC Food Truck 2110 West 7th Street Joplin, MO 64801 417.793.0154 Deanna Marroquin, Owner Sponsor: Loni Smith, JACC

Noble Earth Recovery, LLC Recycling Services–eWaste 902 East 4th Street, Unit 3D Joplin, MO 64801 417.592.9760 Josh Gilmore, Owner Sponsor: Jim Kesler, JACC

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members. Please keep these and all Members in mind when looking for goods and services.

Invite your clients or vendors to join the Chamber. Contact Ginger LaMar at 417.624.4150 or ginger@joplincc.com.

JULY 2018

BUSINESS OUTLOOK

BUSINESS OUTLOOK JULY 2018

JULY 4 Independence Day Office Closed JULY 10 12:00 pm YPN Professional Development Workgroup JACC Office 4:00 pm Military Recruitment Meeting JACC Office 4:00 pm YPN Brand Masters Workgroup Ronald McDonald House JULY 11 8:00 am YPN Gives Back Workgroup Sami’s Family Restaurant 9:00 am Leads Group Two JACC Office 12:00 pm YPN HYPE Lunch Club 1201 JULY 13 7:30 am JACC Morning Brew Liberty Utilities-Empire District – Kodiak Service Center

JULY 17 9:00 am Leads Group One JACC Office 12:00 pm YPN Connections Workgroup JACC Office 5:30 pm Business After Hours SNC Squared JULY 18 9:00 am Leads Group Three JACC Office 12:00 pm YPN HYPE Lunch Club 1201 JULY 22 11:00 am YPN Gives Back River Cleanup Elk River

JULY 23 11:30 am Chamber Board of Directors Meeting JACC Office

JOPLIN AREA CHAMBER OF COMMERCE

BUSINESS EXPO 2019 JANUARY 22 & 23

The Joplin Area Chamber of Commerce invites you to the 27th annual JACC Business EXPO January 22 & 23, 2019 at the Downstream Casino Resort’s Grand Pavilion. This is our annual showcase of area businesses to the regional community featuring a business-to-business day and a business-to-consumer day. This has been a sold-out event every year with an attendance of thousands over the two-day period and is touted as the premier business-tobusiness networking event in the region with 137 exhibiting booths.

INTERESTED IN EXHIBITING?

CONTACT GINGER LAMAR @ GLAMAR@JOPLINCC.COM OR FORMS CAN BE FOUND ONLINE @ WWW.JOPLINCC.COM

CALENDAR OF EVENTS JULY 24 12:00 pm YPN Ed Talk Use Tax JACC Office 4:00 pm YPN Community Impact Workgroup Club 609 JULY 25 9:00 am Leads Group Two JACC Office 12:00 pm YPN HYPE Lunch Club 1201 JULY 26 11:00 am CyberAwareness 3600 MSSU North End Zone JULY 27 8:00 am YPN Executive Committee JACC Office JULY 31 8:00 am YPN Building Future Leaders Workgroup Panera Bread

JULY 2018

BUSINESS OUTLOOK

The Missouri Chamber Foundation launched Workforce2030 to identify Missouri’s workforce challenges, opportunities and ways to address them. They are bringing many of the ideas from that study to Missouri during the Workforce2030 conference. How can Missouri build the world’s best workforce? How can your business optimize your talent? Join this conference to learn how from state and national experts.

SPEAKERS AND TOPICS Ted Abernathy Principal Economic Leadership LLC As the author of the Missouri Chamber Foundation’s Workforce2030 Report, Abernathy will highlight Missouri stats and best practices from around the nation.

Rob Dixon Director Missouri Department of Economic Development (DED) Missouri’s DED plays a key role in our state’s workforce development efforts. Dixon will provide an update on DED’s Best in Midwest initiative and the solutions his agency is driving for Missouri employers.

Anthony McBride Chief Human Resources Officer Edward Jones How do you consistently land among Fortune’s list of Best Places to Work? Learn the secrets of building a dynamic workforce from Fortune’s #5 Best Places to Work, Edward Jones.

Gracie Johnson-Lopez Diversity & HR Solutions Why should companies incorporate diversity and inclusion? Because if you get that right in your organization, your business will make considerable gains. Johnson-Lopez will explain how.

ALSO LEARN FROM NATIONAL LEADERS IN: n n n n n n n

Wes Woods Vice President Toyota Bodine Woods will discuss the innovative Advanced Manufacturing Technician program and how this business/education partnership helps manufacturers train students to become their future workforce.

Apprenticeship programs Talent attraction and retention Successful (Center for Advanced Professional Studies) CAPS models Sector strategies and regional initiatives Career awareness strategies Compensation and benefit trends Ex-offender re-entry programs

PRICING

$225 Members | $275 Non members

mochamber.com/workforce2030-conference/

BUSINESS OUTLOOK JULY 2018 20

BUSINESS OUTLOOK

PROJECT MANAGEMENT TOOLS

n Capability to set up projects with tasks, goals and milestones n Collaboration tools for teams n Feeds and dashboards for latest activity and status updates n Ability to assign tasks to team members n Shareable file library n Notification system via email or third-party tools n Multi-device access to cloud-based data n Free or low-cost basic features with upgrades for larger teams and projects

JULY 2018

Ideas to Help Make Your Work Life Easier

Beyond these common characteristics, you’ll find variety in the look and feel of the most popular tools. Trello Project Management Tool Good for Personal Task Management Trello offers an interesting take on project management by organizing your projects into “cards” that lay out like a deck across your screen. You can click on any card to flip it over and see the details, including tasks, collaborators and due dates. Trello organizes all your projects into boards, allowing both personal and shared boards. Your account lets you have as many boards as you want, and you can manage the permissions for each for everything from read-only access to full privileges. You create lists and deadlines for each board, and you can assign tasks to others. It’s easy to reprioritize and assign list items with a quick click and drag. Trello gets bonus points because it has personality: a sense of playfulness as well as serious business features. You can choose bright, fun backgrounds for your projects, and a “Power-Up” feature (that doesn’t even cost more money) lets your older cards show their age. Plus, the Pirate View is what you need in your life. Asana Favorite Project Management Tool with Robust Free Version Smartsheet Spreadsheet-Based Project Management Tool Many teams report that Asana gives small teams everything they need at no cost for up to 15 users. And although Smartsheet isn’t free, its users adore the fact that the system has templates for almost any type of project, and the layout is the familiar spreadsheet format. Basecamp Classic Project Management System In 2004, a company called 37signals started creating online project management systems, primarily for the web design industry. Basecamp has evolved to be one of the most popular web-based project collaboration tools to share files, meet deadlines, assign tasks, centralize feedback and finish what you start. Basecamp is probably the management services with the most integrations, including social networks, mobile phones and invoicing software. All the systems update each other and keep everyone on track. (Almost) Free Project Management System. Unlimited users. Unlimited projects. Unlimited storage. What’s not to love? Freedcamp gives away much more than many of the other top project management systems in this section. They start charging for integrations with Google Drive, larger file uploads, CRMs, invoices and issue tracking. Podio Customizable Project Management System Podio has the most flexibility when it comes to personalizing a tool to organize your business, but is the most complicated. You can add all kinds of things, such as events, inventory and projects. The set-up process is a little confusing, but if you have the patience, it’s a very powerful business and project management tool. Beth Z Author. Speaker. Nerd. Your Nerdy Best Friend

KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

jacc MORNING BREW presented by sponsored by and located at

KODIAK SERVICE CENTER 3400 Kodiak Road

Friday, July 13, 2018 @ 7:30 – 8:30 am RSVP online at www.joplincc.com –OR– by calling 417.624.1996