March 2020 Chamber Business Outlook by Joplin Area Chamber of Commerce

BUSINESS OUTLOOK M

MARCH 2020 PRESIDENT’S MESSAGE PAGE 3

NEW CITY MANAGER PAGE 4

1 MILLION CUPS PAGE 5

GOLDEN APPLE 2020 PAGE 6-7

SAVE THE DATE:

ANNUAL BANQUET PAGE 9

ARE YOU FLOURISHING? PAGE 11

OUR MEMBERS ANNOUNCE PAGE 12

More information on page 9

…more announcements and opportunities inside!

5 LEVEL SPONSORS S T A R

BOARD OF DIRECTORS 2019-2020 EXECUTIVE COMMITTEE Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Jeremy Drinkwitz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS

EX-OFFICIO DIRECTORS

Gina Atteberry

Jacqueline Hackett

John Bartosh

Daniel Pekarek

Todd Chenault

Mark Johnson

Jim Dalrymple

Bill Reiboldt

Vickie Dudley

Julie Larson

Mike Gray

Dr. Laura Rosch

Donovan Edwards Dr. Alan Marble

Dr. Brad Hodson

Gary Shaw

Chad Greer

Katrina Richards

Jennifer Little

Melissa Smith

Rick Grise

Dustin Storm

Dr. Melinda Moss

PARTNERSHIP PLATINUM LEVEL

City of Joplin Commerce Bank Downstream Casino Resort Liberty Utilities KOAM-TV/FOX 14 â&#x20AC;&#x201C; KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL

CHAMBER STAFF Toby Teeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . President Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant Debby Chaligoj . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Erin Slifka . . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager Alyssa Brown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Content Writer Grace Sitton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphic Design Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Events Manager

Arvest Bank BKD CPAs & Advisiors Community Bank & Trust (CBT) Crossland Construction Company EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Globe Publishing Company KODE-TV/KSNF-TV Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Show Me The Ozarks Magazine Southwest Missouri Bank U.S. Bank, N.A.

PRESIDENT LEVEL

Reggie Powers . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

Weed Whackers, Inc.

Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation Ashton Chapman, PhD . . . . . . . . . . . . . Director of Equity, Diversity and Inclusion

DIRECTOR LEVEL

Tony Robyn . . . . . MOKAN Partnership Director of Business Attraction & Retention Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Debra Anderson . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Services Assistant Gary Shipman . . . . . . . . . . . . . . . . . . . . . . . Facilities Maintenance Coordinator Patrick Haase . . . . . . . . . . . . . . . . . . . . . . . . . . . Facilities Maintenance Assistant

FIND US AT:

H.E. Williams, Inc. Lakeland Office Systems, Inc. Lamar Outdoor Advertising Motive Matters Sparklight

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

BUSINESS OUTLOOK

The Joplin Area Chamber of Commerce’s mentorship program recently relaunched with an amazing group of mentors. JACC mentorships are a FREE service to JACC member organizations and their employees. Typically, our mentors meet with their mentees in small group settings at neutral sites (coffee shops, etc.). We offer both professional development mentorships and entrepreneurial mentorships. Our professional development mentors include Aaron Brown, Lori Scott Dreiling, Peggy Fuller, Dr. Tracy Godfrey, Lori Marble, Vicky Mieseler, Dr. Melinda Moss, and Fred Osborn. Our entrepreneurial mentors are Mark Quinn and Travis Chase. Mark is the co-founder of Spink and Co., and his area of expertise is consumer goods marketing and branding. Travis is the co-founder of Fonticons, Inc. d.b.a Font Awesome, and is a Y-Combinator graduate. His areas of expertise are technology and web application/software development. Both Mark and Travis have experience with raising capital and building teams.

To learn more or to sign up for a mentor, go to https://joplincc.com/serve-local-businesses/mentorships/

MARCH 2020

PRESIDENT’S MESSAGE

Toby Teeter President Joplin Area Chamber of Commerce President MOKAN Partnership

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

DECEMBER 2019 AREA

NOVEMBER 2019

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

JOPLIN, MO METROPOLITAN STATISTICAL AREA

85,804

83,077

2,727

JOPLIN-MIAMI COMBINED STATISTICAL AREA

99,764

96,616

3,148

RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

3.2% 86,116

83,639

2,477

3.2% 100,257

97,317

2,940

DECEMBER 2018 RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

RATE

2.9% 83,855

81,479

2,376

2.8%

2.9% 98,226

95,523

2,703

2.8%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics. Ottawa County, OK (Miami) was added to the two-county Joplin Metropolitan Statistical Area after the last census due to commuting patterns.

RSVP to lisa@joplincc.com 3

BUSINESS OUTLOOK MARCH 2020

Council names Edwards as City Manager On behalf of the Joplin City Council, Mayor Gary Shaw is pleased to announce Joplin native Nick Edwards has been named as Joplin’s City Manager. Edwards comes from Lee’s Summit, MO, where he served in administrative positions for the past nine years. Most recently he served as the Assistant City Manager from 2017 to 2019. Lee’s Summit is a southeast suburb of Kansas City, MO, with a population of nearly 100,000. “Nick has many strengths,” said Shaw. “Having worked in the Kansas City metro area, he has experience with commercial development as well as working with citizens in strategic planning to assist in the growth and quality of life of a vibrant and progressive community.” Edwards holds a Master of Public Administration from Missouri State University and received his bachelor’s degree in political science from Missouri Southern State University. He is a member of the International City Manager Association (ICMA) and served in the United States Marine Corps from 1999 to 2003. He is a native of Joplin and is pleased to be moving back to this city. “During my visit to Joplin I was reminded of the friendliness of the people and their strong work ethic,” said Edwards. “During my tour I saw many examples of how the community came together following the 2011 disaster to make Joplin stronger. It’s a wonderful community and I look forward to joining the City Council and city staff and offering my leadership to move the city forward to its next phase.” City Council members held interviews with Edwards and three other candidates last week. City management staff and Joplin Area Chamber of Commerce representatives spent time with the candidates, and the Council hosted a community “meet-and-greet” for citizens to come and interact with the candidates. Some 80 people participated in the community gathering. “The City Council wants to thank our city staff and community members who participated in our activities Monday as we met and got to know those who have applied to be considered to be our next City Manager,” said Shaw. “We appreciate everyone’s participation in this process. The search for a new City Manager began in March 2019, when the need to fill that position became apparent. At the City Council’s request, the City’s Health Director, Dan Pekarek, was asked to fill the manager’s position until a new manager was selected. Over the past year Mr. Pekarek, with the help of our dedicated city staff, has done an outstanding job of leading Joplin through some needed changes and challenging times, bringing us to today’s announcement.” Edwards’ first day as Joplin City Manager will be March 16, 2020. He and his wife Joleen will be moving to Joplin in upcoming weeks.

JACC ALERTS Do you often find yourself getting so busy you forget about a ribbon cutting or a networking event at the Chamber? Want to know everything that is going on at YOUR Chamber? If you answered YES to any of these questions, JACCAlerts can help! Follow these simple steps to choose which JACCAlerts you receive via text messages. JACCAlerts are sent one hour prior to the event start time. You can opt out of JACCAlerts at any time in the Members Only area of Joplincc.com or simply by replying “STOP” when you receive a message. Step 1. Log in to Members Only area on Joplincc.com or simply use the QR code at the top right to access Members Only. Step 2. Choose “Login” on Joplincc.com. Step 3. Choose “Member Representative Account” and enter your user name and password. If you do not know that information, simply click on the “Forgot Login” link and you will receive an email with that information. Step 4. Once you log in, navigate to the “Address” tab. Enter your mobile number in Phone 2 if it isn’t already there, and choose “Mobile, Opt-in Text Alerts” in the drop down box. Click Save. Step 5. Next navigate to the “Options” tab and choose which categories you would like to receive. Step 6. Click Save and sign out. If you have any trouble, simply call 417.624.4150 and Lea will help you with the process. 4

Joplin Launches 1 Million Cups to Educate, Connect Local Entrepreneurs Free, weekly program developed by the Kauffman Foundation helps build startup communities nationwide Joplin soon will be the newest home of a national program to engage, educate, and connect local entrepreneurs. Founded by the Kauffman Foundation, 1 Million Cups is based on the notion that entrepreneurs network and discover solutions over a million cups of coffee. The free, weekly gathering helps build startup communities on a grassroots level. Beginning March 25, 2020 entrepreneurs, innovators, funders, and other interested community members are invited to attend each Wednesday from 9 to 10 a.m. at Joplin Public Library, located at 1901 East 20th Street, Joplin, MO 64804. The program’s model is consistent in each city: Every Wednesday morning, two early-stage startups present their companies to an audience of mentors, advisers, and other entrepreneurs. Each founder presents for six minutes, followed by a 20-minute question-and-answer session with the audience. The inaugural 1 Million Cups in Joplin will feature presentations by Renaissance Millennial, which specializes in young adult education, leadership development, team building, coaching, and soft skills training. And SproutFaster, which focuses on the production and distribution of pure worm castings. In each 1 Million Cups city, local entrepreneurs drive the program as community organizers. Volunteering for the leadership roles in Joplin are: n Tammy Kabala, Senior HR Generalist of Amcor Flexibles North America n Kenneth Surbrugg, Director of Entrepreneurship at Missouri Southern State University (MSSU) and Business Consultant of SBDC hosted at MSSU n Lowell Lane, Business Management Service Consultant of Higher Vision Coaching. Training. Consulting n JD Buckridge, President & CEO of Higher Vision Coaching. Training. Consulting n Toby Teeter, President of Joplin Area Chamber of Commerce n Loni Smith, Director of Small Business Incubation of Joplin Area Chamber of Commerce n Jeana Gockley, Library Director of Joplin Public Library n Erin Slifka, Marketing & Public Information Manager of Joplin Area Chamber of Commerce n Ashton Chapman, Owner of Social Grove n Reggie Powers, Member Sales Strategist of Joplin Area Chamber of Commerce “I am delighted to be part of the team organizing 1 Million Cups and it’s an added bonus that we will host the weekly events at the Library,” Gockley said. “The collaborative nature of 1 Million Cups has the power to grow the entrepreneurial ecosystem in our community and we want to do our part to make this new offering a success.” View the national website at www.1millioncups.com and access the Joplin microsite at 1millioncups/joplin.

The Ewing Marion Kauffman Foundation is a private, nonpartisan foundation that works together with communities in education and entrepreneurship to create uncommon solutions and empower people to shape their futures and be successful. The Kauffman Foundation is based in Kansas City, Missouri, and uses its $2 billion in assets to collaboratively help people be self-sufficient, productive citizens. For more information, visit www.kauffman.org and connect with us at www.twitter.com/kauffmanfdn and www.facebook.com/kauffmanfdn.

MARCH 2020

BUSINESS OUTLOOK

BUSINESS OUTLOOK MARCH 2020

2020

131 Joplin Educators nominated for the 35th Annual Golden Apple Awards The Joplin Area Chamber of Commerce is pleased to announce that 205 nominations were received, for 131 Joplin educators for the 35th Annual Golden Apple Awards. For 35 years, the Golden Apple Awards have recognized excellence in the teaching profession and informed the public of the exceptional quality of instruction in the Joplin community! These individuals were nominated by students, parents, and peers in the Joplin public and private schools. All nominees and the individuals who are nominated were recognized at a reception on February 13, held at MSSU. Judging will take place over the next two months and the awardees in each of the four categories will be announced at the 103rd JACC Annual Banquet, April 30, 2020. Thank you to our Title Sponsor: Liberty Utilities and our Presenting Sponsor: Missouri Southern State University. The nominees are: K-2nd GRADE NOMINEES

Victoria Baker | Thomas Jefferson Independent Day School Judy Bashor | Irving Elementary School Leah Blankenship | College Heights Christian School Meg Carlisle | Jefferson Elementary School Sarah Chambers | College Heights Christian School Anne Compton | Irving Elementary School Erica DuRossette | Royal Heights Elementary School Kristen Gavenda | Jefferson Elementary School Carmi Hinman | Royal Heights Elementary School Chelsey Junker | Jefferson Elementary School Melissa Kendall | McKinley Elementary School Leanna Lankford | Thomas Jefferson Independent Day School Desiree Limkeman | College Heights Christian School Jennifer Lutz | Martin Luther School Jennifer Matson | Columbia Elementary School Melissa Miller | Cecil Floyd Elementary School Kira Mitchell | Jefferson Elementary School Susan Moore | Irving Elementary School Stephanie Reither | Cecil Floyd Elementary School Betty Schoeberl | St. Maryâ&#x20AC;&#x2122;s Elementary School

Janet Parker-Spain | Eastmorland Elementary School Sally Spieckermann | Eastmorland Elementary School Dana Stokesbary | Kelsey Norman Elementary School 6th-8th GRADE NOMINEES

MARCH 2020

BUSINESS OUTLOOK

PRESENTING SPONSOR

BUSINESS OUTLOOK PRESENTED BY… MARCH 2020

RIBBON CUTTINGS

Ribbon provided by COUNTRYSIDE IN THE CITY

Allstate - Tyler Linn Agency Tyler Linn, Owner 2318 East 20th Street Grand Opening

Weston’s Tax & Accounting Service LLC Weston Rea, Owner 1530 South Main Street, Suite 8 Two Year Anniversary

Maria’s Mexican Grill and Cantina Luis Ortega, Owner 1901 East 32nd Street, Suite 10 15 Year Anniversary

Wildcat Glades Friends Group Robin Standridge, Executive Director 201 West Riviera Drive, Suite A Ground Breaking

Phoenix Home Care and Hospice Phil Melugin, President/Owner 2613 South Main Street, Suite C Grand Opening

To schedule a ribbon cutting or inquire about becoming an Ambassador, please call or email Stephanie, 417.624.4150 or stephanie@joplincc.com.

JOPLIN COUNTS: Prepared by Missouri Foundation for Health

2020 CENSUS: HELP JOPLIN GET ITS FAIR SHARE

The 2020 Census is our chance to make sure the hard-earned tax dollars we send to Washington, D.C. make their way back to Missouri. For every adult and every child that is not counted in the Census, our state will lose $1,300 in federal dollars every year. That adds up to $13,000 per person over the next 10 years. When every Missourian is counted, we get our fair share of funding to pave our roads and rebuild bridges. Our health care programs and community health centers get more funding to take care of our family, friends, and neighbors. And our schools get important funding to take care of our kids. Let’s tell our neighbors about the importance of the 2020 Census. Because Missouri Counts!

MARCH 2020

BUSINESS OUTLOOK

7:15-8:45am Butcher’s Block Event Center & Catering 499 West Fountain Road | Joplin, MO 64801

A quarterly breakfast gathers members for networking and opportunity to hear about what’s happening in Joplin. Morning speakers have “one minute of fame” to highlight their business. $12 pre-registration | $14 at the door

BUSINESS OUTLOOK MARCH 2020 10

Are You Flourishing? A QUICK WELLBEING CHECK

Joplin’s own Mark Liston, PhD, professional counselor with JoMo Counseling and educational psychologist, worked with award-winning psychologist Ed Diener, PhD, to develop a valid scale to assess our well-being. The Flourishing Now Scale (© 2012 Mark Liston) is used in over 30 states and 8 other countries. Why so popular? First, it’s short with only eight questions. Second, in 2 minutes, you can get a snapshot of your well-being. Here is how one person scored: Put a check in the answer box to the right that fits you

Nothing like me

1. My life has a meaningful purpose.

Not much like me

Like me

Very much like me

More like me than anyone I know

2. My friends are encouraging.

3. I lead an active, interesting life.

4. I help others have better, happier lives.

5. When doing something important to me, I do it well.

6. People who know me best would say I’m a good person with a good life.

7. I think my future looks great.

8. People respect me. SCORE TOTAL: 2 + 9 + 12 + 5 = 28

MARCH 2020

BUSINESS OUTLOOK

0 x1=0

1 x2=2

3 x3=9

3 x 4 = 12

X 1 x5=5

HOW YOU ARE FLOURISHING? Why not take the FNS? Two options: 1. Copy and paste this link into your browser and you will be emailed the results: https://umsl.az1.qualtrics.com/jfe/form/ SV_7QizFy6NbPzkcSN 2. Highlight and print the Flourishing Now Scale below. Fill it out, total your score, and compare it to the scoring chart below.

Put a check in the answer box to the right that fits you

Nothing like me

Not much like me

Like me

Very much like me

More like me than anyone I know

1. My life has a meaningful purpose. 2. My friends are encouraging. 3. I lead an active, interesting life. 4. I help others have better, happier lives. 5. When doing something important to me, I do it well. 6. People who know me best would say I’m a good person with a good life. 7. I think my future looks great. 8. People respect me. SCORE TOTAL: SCORING CHART: Score range Level of Flourishing

x1=

x2=

x3=

x4=

x5=

8-15

16-32

24-30

31-35

36-40

Be better to yourself

Doing OK

Flourishing

Flourishing greatly

Overly optimistic

BUSINESS OUTLOOK MARCH 2020

Connect2Culture presents The Choir of Man on Tuesday, March 10 at 7:30 pm at Joplin Memorial Hall, 212 West 8th Street. For the Irish, one crucial element of Irish culture has withstood the test of time: The pub. Inspired by an impromptu jam session in an Irish pub, British producer Nic Doodson was inspired to pay tribute to this iconic, Irish fixture and The Choir of Man was born. A runaway hit at numerous international music festivals and featured in some of the most prestigious venues in the UK and US, The Choir of Man is quickly becoming a crowd favorite across the globe – and it’s not hard to see why. This 90-minute, interactive performance features nine ordinary men who sing crowd-pleasing pop hits, rock classics, and traditional pub songs. The harmonious musical numbers combined with foot-stomping choreography and on-stage bar create an energetic, unforgettable, feel-good show! Tickets: $31 Front Floor, $21 Back Floor and Mezzanine. Discounted subscription packages available. Group discounts available. Tickets may be purchased via connect2culture.org, 417.501.5550, at the door, or at the C2C pop-up box office. The C2C pop-up box office is located inside Joplin Empire Market from 10:00 AM–3:00 pm the three Saturdays prior to each performance. More information: Emily Frankoski, emily@connect2culture.org, 417.501.5550. Southwest Missouri Bank is pleased to announce several changes in their Joplin team. Chad Brown has been named Branch Manager of the 32nd and Indiana branch in Joplin. Chad has been with SMB for more than 20 years, beginning as a teller and working his way up to his current position as a commercial lender. “Chad is a quality banker,” said Craig Tankersley, President. “He is ready for the challenge of managing our largest branch in Joplin and we are looking forward to helping him succeed.” Mark Johnson will continue in his role of Joplin Market President, working with the five Joplin branches and their respective managers. Dee Ann Lowry will move to the Duquesne branch where she will focus on real estate lending and any other borrowing needs that will arise. Dee Ann has 32 years of experience in mortgage lending and is very well known in the real estate community. Richard Huskey will be a full-time lender at the Home Loan Center and will also take appointments at the McClelland branch. He is very experienced in mortgage lending and is ready to serve their customers. Alicia Edens has joined SMB as a consumer lender at the 32nd and Indiana branch. She has 18 years of experience in banking. “These individuals are talented and well-respected. They will continue to provide the best service to our customers in these new roles and locations,” said Garry Denney, Chairman and CEO. Southwest Missouri Bank was founded in 1979 and has 11 branches in Jasper and Newton Counties.

Kansas Crossing Casino + Hotel has named gaming industry veteran Jeff McKain as General Manager. McKain will succeed Doug Fisher, who is pursuing a new opportunity with Hard Rock Hotel & Casino Sioux City. McKain has

OUR MEMBERS ANNOUNCE PRESENTED BY…

been Assistant General Manager at Kansas Crossing in Pittsburg, Kansas, since 2017. He has held leadership roles in casino operations for more than two decades, including Regional Director of Slot Operations at DiamondJacks Casino properties in Louisiana and Mississippi, in addition to slot management at Isle of Capri Casino locations in Kansas City and Bossier City, Louisiana. “I’m thrilled to lead the team at Kansas Crossing,” McKain said. “This is a special property and a standout entertainment choice for our residents and visitors. Doug Fisher has done amazing things here, and as a team, we will continue growing and exceeding the expectations of our guests.” McKain officially took over as General Manager of Kansas Crossing on Monday, Feb. 24. Kansas Crossing Casino + Hotel opened in March 2017. Kansas Crossing Casino + Hotel, located near the junction of U.S. Highways 69 and 400 in Crawford County, Kansas, is an $80 million development that features over 575 slot machines, 16 gaming tables, a 123room Hampton Inn and Suites and entertainment complex. Kansas Crossing has created 400 jobs and draws over 700,000 visitors annually, largely from Missouri and Oklahoma. For more information on the Kansas Crossing Casino + Hotel, please visit www.KansasCrossingCasino.com. All casino games owned and operated by the Kansas Lottery. Pro Musica presents the Jupiter & Jasper (string) Quartets on Thursday, March 26 at 7:00 p.m. at the Joplin Family Worship Center, 5290 East 7th Street in Joplin. Now enjoying their 16th year together, the Jupiter String Quartet is a tight-knit ensemble and firmly established as an important voice in the world of chamber music. The quartet has performed in some of the world’s finest halls, including New York City’s Carnegie Hall and Lincoln Center, and major music festivals. Their chamber music honors and awards include the grand prizes in the Banff International String Quartet Competition and the Fischoff National Chamber Music Competition. From 20072010, they were in residence at the Chamber Music Society of Lincoln Center’s Chamber Music Two. Since 2012, they have been artists-in-residence at the University of Illinois in Champaign-Urbana, where they maintain private studios and direct the chamber music program. The quartet performed the world premiere of “The Sower” in Joplin in 2006. Formed

at Oberlin Conservatory, the Jasper Quartet began pursuing a professional career in 2006 as Rice University’s Graduate Quartet-in-Residence. In 2008, the quartet continued its training with the Tokyo String Quartet as Yale University’s Graduate Quartet-in-Residence and then swept through the competition circuit. The quartet is currently the Professional Quartet in Residence at Temple University’s Center for Gifted Young Musicians and the Founder and Artistic Director of Jasper Chamber Concerts. The Quartet launched their inaugural season of the series in 2016 and continued with the third season in 2018-19. While this is the Jasper Quartet’s first appearance in Joplin, they are uniquely suited to join the Jupiter Quartet to form a string octet for this performance. The public performance of the Jupiter & Jasper Quartets is sponsored, in part, by Russell & Wendy Fugate, Freeman Health Systems, Leggett & Platt, Inc., Liberty Utilities, the National Endowment for the Arts, and the Missouri Arts Council, a state agency. Arts Education events are sponsored, in part, by Freeman Health Systems, Leggett & Platt, Inc., and Liberty Utilities. Come and laugh for a good cause! Soroptimist International of Joplin is hosting their 5th Annual Comedy for Camp on Saturday, March 28, 6:00 p.m. at Wilder’s Event Center in Joplin. Proceeds from the fundraiser will benefit Camp Soroptimist, a week-long summer camp for Jasper County foster kids. Tickets are $55/person, $100/couple (ages 18+ only). Purchase your tickets today at www.comedyforcamp5.eventbrite.com. Laissez les bons temps rouler! In other words: Let the good times roll! On Saturday, April 4, the Scottish Rite will be hosting a Mardi Gras celebration with an old-fashioned shrimp and crawfish boil to benefit RiteCare at the Scottish Rite Masonic Center, 505 South Byers Avenue in Joplin. There will also be BBQ and gumbo available for those who are unable to enjoy the shrimp and crawfish. The evening will start at 5:30 p.m. with a reception/cocktail hour, dinner at 6:30 p.m., and a live auction to begin shortly thereafter. Tickets are $35 each. There will be door prizes, a raffle, silent auction, live auction and a cash-&-carry store with all net proceeds from these activities benefitting RiteCare. RiteCare is a non-profit organization that provides resources for children with speech and language impediments such as hearing aids, speech therapy, surgery, and equipment for clinics specializing in pediatric speech and language. For more information on RiteCare, or to purchase your tickets, please contact the Scottish Rite office at 417.623.3219. Le Fleur Properties is happy to announce that one luxury loft apartment is now available for lease in downtown Joplin. The apartment is two bedrooms, two bathrooms and has all new stainless steel appliances, granite countertops, stained concrete floors, a luxurious pebble-floored shower in the master bathroom, and flat rate utilities including internet! The

apartment offers you a chance at a greener life with all solar electricity. If interested please call/text 417.986.5306 or email Leasing@LeFleurProperties.com. George Washington Carver National Monument needs your help judging the annual George Washington Carver Art and Essay Contest for area 3rd and 4th graders! The essay judging will be held on Tuesday, March 10 from 4:00 p.m. to 6:00 p.m. Anyone interested in serving as a judge should contact Ranger Diane Eilenstein or Superintendent James Heaney at 417.325.4151. The ceremony honoring all the students and their teachers will be held at the park on March 28 at 2:00 p.m. The annual Art and Essay contest is a partnership between the Park, the Carver Birthplace Association and Missouri Southern State University. It is a wonderful program to connect area youth to the Park and Carver’s legacy. Thank you to Judy Stiles, Bill Hunt, and the talented students at MSSU for producing the PSA to promote the program.

MARCH 2020

BUSINESS OUTLOOK

Developmental Disability Resource Board of Jasper County (DDRBJC) and Connections Abilities Resources invite area residents to celebrate March as Developmental Disabilities Awareness Month. This national observance offers a chance to learn more about the value of the disability experience and the vital contributions people with disabilities are making in our communities. People with developmental disabilities are frequently defined by their disability which can lead to feelings of isolation. Take time to celebrate the existence of the DD community so they feel affirmed and integrated into society. DDRBJC and Connections, through leadership and advocacy, promote and support quality comprehensive community services for persons with developmental disabilities and their families in Jasper County. For more information, contact them at 417.206.2886. Tee Off & Lace Up!! Help families of seriously ill children by supporting Ronald McDonald House Charities of the Four States. Grab your clubs and running shoes and get your competitive team together. Tee Off on September 3 for the 22nd Annual RMHC Golf Tournament and Lace Up on September 12 for the 8th Annual Big Red Shoe Run to run for a cause. Your support helps families who travel from the furthest distance stay together just steps from the medical care their child needs. For more information, go to rmhjoplin.org. Missouri Southern State University men’s and women’s basketball teams will compete in the 2020 Conference Championships in Kansas City, MO from March 4-8 at the Municipal Auditorium. Tournament tickets and passes can be purchased at the venue. Missouri Southern Spring Sports - Baseball and Softball - kicked off their seasons last month. Please check www.mssulions.com for updated game times and dates. GO LIONS!!!

Please submit your Our Members Announce items by the 15th of the month to info@joplincc.com.

BUSINESS OUTLOOK MARCH 2020

Survival Tactics for Small Businesses by Kenneth Surbrugg, Director of Entrepreneurship at Missouri Southern State University and Business Consultant with the Missouri Small Business Development Center at MSSU

Whether you are planning to start a business, or you currently own a business, the following points can help you to not only survive, but succeed. 1. Plan. Plan. Plan. Take the time to write a business plan. The plan will provide you with a guide to help you manage your business. During this process, you will set goals that help you focus your efforts. 2. Identify your target market. Who are your best customers? There may be several groups of these people. (There’s a general rule of thumb that states: 80 percent of your sales will come from 20 percent of your customers.) What are their levels of income, education, occupations, and interests? What about new potential market segments of customers? 3. Listen to your customers. What products or services do they want? What is important to them (i.e. a drive thru window, delivery service, extended store hours, a website to order from)? How do customers compare your business to the competition? Remember to focus on your customers’ wants and needs. 4. Research your industry. What are future trends in your industry? Is the size of the potential market for your goods and services growing? Is your industry meeting customer needs? Are there new technological innovations that will replace or greatly enhance your industry? (Examine sources of information from the Internet and trade associations.) 5. Check out your competition. Find out who your direct and indirect competitors are and what type of products and services they offer. Don’t forget about online competition. What are your competitors’ advantages and disadvantages? What is your competitive advantage relative to your competitors? Use your strengths to compete. 6. Make certain that you have financial statements and that you understand your financial statements. By examining your company’s financial statements, you will be able to know if your business is actually making a profit and how you can plan for the future. 7. Develop a budget and cash flow projection. Try to plan for your company’s future expenses and expected sales. Make certain you will have adequate cash to operate your business, and try to plan for unexpected contingencies that may increase your expenses or decrease your sales. 8. Analyze your expenses. Consider how you could reduce your expenses without lowering the level of service your customers expect. How can your company be more efficient? 9. Analyze your inventory. Do you have the products customers want to buy? Do you have too much inventory? Is your inventory old and out-of-date? 10. Have a good accountant to help you with tax planning. Don’t wait until you are preparing to pay your taxes this year to consider how you could have saved money on your taxes. 11. Have a good attorney. Get good advice about the form of business you should have (i.e. limited liability company, sole proprietorship, etc.), contracts, and potential problems to avoid. 12. Have a good insurance agent. Are you insured? Protect yourself, your employees, and the assets of your business against loss. 13. Have a marketing plan and budget. What media does your target market use when looking for information about the types of products or services you sell? Which social media platforms are being used? What about traditional media outlets? 14

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14. Train your employees. Never assume that the people you hire know how you want your customers to be treated. Train them how to answer the phone, greet customers, answer questions, deal with suppliers, deal with safety issues, etc. 15. Network with other business professionals. Consider participating in the programs and committees at your local Chamber of Commerce, civic organizations, and trade associations. This is a good way to meet other business professionals who may be able to give you key advice about operating your business or refer customers to your business.

MARCH 2020

BUSINESS OUTLOOK

16. Maintain your online presence. Make sure that your website and social media pages are up to date. Do you have current pictures posted and accurate phone numbers and addresses? How is your business found using search engines? Is that information accurate? 17. Get assistance from government funded or low-cost programs. The Missouri Small Business Development Center at Missouri Southern State University provides business counseling and training to help both existing and start-up businesses. Missouri Procurement Technical Assistance Centers (MO PTAC) provides counseling, computerized bid matching, and other services for companies interested in selling to federal, state and local government entities.

SMALL BUSINESS DEVELOPMENT CENTER MISSOURI SOUTHERN STATE UNIVERSITY THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

MARCH TRAINING EVENTS Register at: www.mssutraining.com

Google Spring into Action with Google’s Business Insights Tools Learn how to use Google Analytics to gain insights about how consumers engage with businesses online. We’ll discuss best practices to analyze customer trends and turn these insights into actionable decisions, and we’ll explore Market Finder, Google’s free tool that helps identify potential markets and customers for businesses. DATE: Mar. 11 (Wed.) @ 11:00am–12:00noon n LOCATION: MSSU Plaster Hall (see yellow signs at entrance/room #) n Cost: Free

Listening to Your Business Listening to Your Business will help you evaluate and measure your business strategies. Specifically designed for entrepreneurs, this workshop will help you answer the question “Where do I want my business to go, and how do I make it happen?” Participants will work through several exercises in order to start a plan for their business. This training is writing intensive. DATE: Mar. 12 (Thurs.) @ 1:30–4:30pm n LOCATION: MSSU Plaster Hall (see yellow signs at entrance/room #) n Cost: $50/person

Starting a Small Business: The First Steps Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual. DATE: Mar. 26 (Thurs.) @ 1:30–3:00pm n LOCATION: MSSU Plaster Hall (see yellow signs at entrance/room #) n Cost: $20 (2 per business)

QuickBooks Desktop: Utilization, Tips and Tricks This training will be a demonstration of QuickBooks Desktop and how to best utilize the program and its features. DATE: Mar. 31 (Tues.) @ 1:30–4:30pm n LOCATION: MSSU Plaster Hall, Room 107D n Cost: $80/person

BUSINESS OUTLOOK MARCH 2020

Help Fellow YP’s Build Their Connections.

Thank you to our YPN program sponsor…

2019-2020 YPN EXECUTIVE COMMITTEE Jennifer Little Chairman

Shawn Daniel Past Chairman

Joe Malin Hayley Sirmon Alex Gandy Sergio Rizo Ray Moore Heidi Smorstad Hailey Arehart Kayla McCollum Rose Peacock Dana Pim Erin Porter

The Young Professional Network (YPN) Connections Work Group serves as ambassadors for the members of the YPN. The group is responsible for creating opportunities for Chamber members 40 and under to socialize and interact with each other through networking events and informational sessions. The current Work Group assists with the onboarding process of new YPN participants, partnering with other Chamber Livability Work Groups to plan and promote monthly events, and create networking opportunities at local venues. This helps YP’s form professional relationships with one another in a casual setting. In order to make YPN a valuable experience for all, the YPN Connections Work Group needs your help to produce these events. Complete the form to participate in the YPN Connections Work Group today.

CLICK HERE TO SIGN UP! 16

JOPLIN VOTE YES Effort Begins in Support of No Tax Increase April 7 School Bond Question

MARCH 2020

BUSINESS OUTLOOK

THE NEW DOVER HILL ELEMENTARY SCHOOL

Members of the “Vote Yes: Our Kids, Our Community” Committee kicked off their campaign for the April 7 no tax increase bond election. The committee, made up of a cross-section of parents and community members, voiced their support of the question, citing the need for a structurally sound, equitable facility. “We appreciate the community history of Columbia and West Central, but there are significant structural and educational challenges; a new facility would allow greater safety and security measures and improved and more flexible learning environments,” said David Weaver, Vote Yes Co-Chair. The April 7 no tax increase bond election includes the construction of a new elementary school located at Dover Hill, to replace the aging Columbia and West Central elementary schools, as well as an addition at Kelsey Norman Elementary School. These projects would address safety and security needs, provide equity in learning environments, and do so without a tax increase.

“With the passage of this bond question, we’ll be able to ensure that all Joplin students have a safe, conducive place to learn – without increasing the tax burden on residents. It’s a win-win for our community,” –KELLI PERIGO, Vote Yes Co-Chair

Campaign information can be found on the group’s dedicated facebook page, @VoteYesJoplin.

KELSEY NORMAN ELEMENTARY SCHOOL

BUSINESS OUTLOOK MARCH 2020

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members. Please keep these and all Members in mind when looking for goods and services. Hometown Tax Service LLC Tax Preparation and Bookkeeping 512 East 32nd Street, Suite 204 Joplin, MO 64804 417.389.8583 https://hometowntaxjoplin.wixsite.com/website Jennifer Cates, Owner Matt Quick, Owner Sponsor: Reggie Powers, JACC Big Apple Travel Center Travel Plaza/Convenience Store/Restaurant 2100 South Prigmor Avenue Joplin, MO 64804 417.768.3030 https://www.bigappletravelcenters.com/ April Sells, General Manager Sponsor: Reggie Powers, JACC Billy Sims BBQ Restaurants/Catering 2830 East 7th Street Joplin, MO 64801 417.624.1978 www.billysimsbbq.com Kevin Mandarini, General Manager Sponsor: Reggie Powers, JACC Auntie Anne’s Restaurant/Catering 101 North Range Line Road Joplin, MO 64801 417.626.8688 www.auntieannes.com/mo/joplin/134-1 Andrea Hall, Co-Owner Michelle Scott, Co-Owner Sponsor: Reggie Powers, JACC Solace House of the Ozarks Hospice/Non-Profit Organization 2425 Mina Avenue P.O. Box 4467 Joplin, MO 64803-4467 417.208.9292 www.solacehouseoftheozarks.com Susan Lincoln, Volunteer Coordinator Sponsor: Leisa Matthews, Solace House of the Ozarks; Reggie Powers, JACC

WELCOME NEW MEMBERS Bearded Lady Roasters Coffee Shop 218 South Main Street Joplin, MO 64801 417.413.4751 Facebook Sponsor: Toby Teeter, JACC; Reggie Powers, JACC Wideband Labs LLC dba Powershades Manufacturing/Retail Sales 1027 South Main Street, Suite 330 Joplin, MO 64801 417.553.0504 www.powershades.com Jason Turner, President Sponsor: Loni Smith, JACC Region M Waste Management Non-profit Organizations 800 East Pennell Carl Junction, MO 64834 417.649.6400 www.hstcc.org/region-m-swmd Patty Overman, District Planner Sponsor: Tony Robyn, JACC Midwest Regional Allergy, Asthma, Arthritis & Osteoporosis Center Offices of Physicians, Allergy & Immunology 1027 South Main Street, Suite 202 Joplin, MO 64801 417.624.0050 Monica Long, Manager Sponsor: Reggie Powers, JACC Inclusive Prep Academy dba Perspectives Schools, Colleges & Education 3531 North Range Line Road P.O. Box 4286 Joplin, MO 64801 417.680.0133 www.ppajoplin.org Kurtis Howey, President Sponsor: Reggie Powers, JACC Happy Hour Wax & Facial Bar Skincare/Hair Removal 510 West 32nd Street, Suite B Joplin, MO 64804 620.704.1649 www.hhwaxandfacialbar.com Natty Redd, Owner Sponsor: Reggie Powers, JACC

Invite your clients or vendors to join the Chamber. Contact Reggie Powers at 417.624.4150 or reggie@joplincc.com.

MARCH 2020

BUSINESS OUTLOOK

Retreat

SESSION SPONSOR

The Leadership Joplin Class of 2020 got to know each other during the retreat. Thank you to our program sponsor, Arvest Wealth Management, and our session sponsors, U.S. Bank N.A. and Troy and Jenny Richards. The class enjoyed learning about their Motive Matters color code presented by Van and Tammy Benson. What a great retreat!

MARCH 2020

PRESENTING SPONSOR

TROY & JENNY RICHARDS

http://cca.joplincc.com/EvtListingMainSearch.aspx?afgm 21

BUSINESS OUTLOOK MARCH 2020

THANK YOU FOR RENEWING… 360° Auto Service . . . . . . . . . . . . . . . . . . . . . . . . . . . Big Brothers Big Sisters of Jasper and Newton Counties . . Blue Feather Wellness . . . . . . . . . . . . . . . . . . . . . . . . Building & Construction Trades Council of Joplin, MO . . . Clark’s Cuisine LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . Compassus Hospice . . . . . . . . . . . . . . . . . . . . . . . . . Frost Oil Company . . . . . . . . . . . . . . . . . . . . . . . . . . Golden Corral Buffet & Grill . . . . . . . . . . . . . . . . . . . . . Hedman Chiropractic, LLC . . . . . . . . . . . . . . . . . . . . . The Herrod Financial Group . . . . . . . . . . . . . . . . . . . . Indigo Sky Casino & Resort . . . . . . . . . . . . . . . . . . . . . Infuxn Kitchen and Cocktails . . . . . . . . . . . . . . . . . . . . Jasper County University of Missouri Extension . . . . . . . Joplin Regional Community Foundation . . . . . . . . . . . KPM Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PRESENTED BY… 2016 2017 2018 2015 2018 1998 2017 2003 2011 1985 2013 2019 2011 2017 2019

Lowry Hearing Aid Centers . . . . . . . . . . . . . . . . . . . . . Norbury Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ollis/Akers/Arney Insurance & Business Advisors . . . . . . Onin Staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oral & Facial Surgery Center of Joplin . . . . . . . . . . . . . . Ozark Living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Refresco North America . . . . . . . . . . . . . . . . . . . . . . . Salon 529 and Day Spa . . . . . . . . . . . . . . . . . . . . . . . SideCars, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State Farm Insurance-Kyle Hickam Agency . . . . . . . . . . T.R. Smith Construction, Inc. . . . . . . . . . . . . . . . . . . . . Tint ‘N More, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . T-Mobile Premium Dealer (Wireless Vision) . . . . . . . . . .

2016 2018 2019 2016 2002 2019 1994 2006 2011 2002 2017 1995 2017

Chamber Work Groups Trails & Connectivity

Diversity & Inclusion

Professional Development

Cultural Enterprise Recruitment

Community Health & Wellness

Chamber Gives Back

Join Today! JACC Job Board HOW TO POST A JOB

n Go to www.joplincc.com n Click Login at top of page. Log in using your Member Account login. If you don’t know it, click on Forgot Login? If you don’t know your Member #, call the Chamber office at 624-4150 and ask for Lea, or email lea@joplincc.com. n Click on Business Center tab. Scroll down to Jobs. Any previous jobs you have posted will show here but are not available to the public unless it has been approved and is still an active posting. Click on Job Postings button on right. n Fill in the blanks. The more information you can give, the better. n Click Submit when finished.

Your posting will not show online until we approve it on our side. It will remain live on our website for 90 days. If the job has not been filled in that time, let us know and we can reactivate it for another 90 days. If the job is filled before the 90 days is up, you can log in and check the Filled box at the right. If the job comes open again, you can uncheck the Filled box and it will be live again. To post another job, click on Members Administration Business Center and you will be taken back to the Job Postings page. Don’t forget to log out when you’re done. If you need to make a change or minor correction, email lea@joplincc.com – you cannot edit from the website. If it’s a major correction, we’ll need to delete the posting and you’ll have to start over. Once your job has been approved, you can see it at www.joplincc.com; click on the Job Board button. Click on Go to see all jobs or search using the Job Type and/or Category. Questions? Call or email Lea at 624-4150 or lea@joplincc.com.

KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

jacc MORNING BREW sponsored by

located at

3732 North Main Street | Joplin, MO

Friday, March 6, 2020 7:30-8:30 am

presented by

RSVP online at www.joplincc.com –OR– by calling 417.624.1996