1st. Annual Meeting General Managers and Controllers
September 10th - 14th, 2014 - Royalton Punta Cana
Ev e n t S c h e d u l e W ednesd ay Arrival in Punta Cana 3:00 - 08:00 Check in 08:00 - 10:00 Dinner T hur sd ay 08:00 - 08:15 Opening - Welcome speech (Jordi Pelfort) 08:15 - 09:55 Manuals, policies & procedures (Eduardo Alcalde) 10:00 - 10:45 Green globe policies (Aleksandra Flores) 10:45 - 11:00 Coffee break 11:00 - 12:45 Maintenance procedures (Juan Luis Cano) 12:50 - 01:35 F&B Service standards (Eduardo Alcalde) 01:45 - 02:50 Lunch 03:00 - 03:45 Culinary & purchasing principles (Eddie Thomas) 03:50 - 04:35 Quality assurance (Aleksandra Flores) 04:40 - 05:05 Coffe break 05:10 - 5:55 Uniforms & amenities (Eduardo Alcalde) 06:10 - 6:55 Travel smart (Luis Lara) 07:00 - 07:55 Sales & marketing (Antonio Herrera) 08:00 Dinner
F r id ay 08:00 - 08:30 Development (Daniel Díaz) 08:30 - 9:00 Brand management (Tania Acosta) 9:35 - 10:10 IT (Ricardo de la Huerta) 10:15 - 10:30 Coffee break 10:30 - 11:15 Leadership training development (Eduardo Alcalde) 11:15 - 01:35 Teamwork & communication external company 01:45 - 02:50 Lunch 03:00 - 04:50 GM’s and controllers (Eduardo Alcalde & Carlos Lorenzo) 04:50 - 05:05 Coffee break 05:10 - 06:30 GM’s and controllers (Eduardo Alcalde & Carlos Lorenzo) 06:30 - 07:00 Closure (Jordi Pelfort) 08:00 Dinner S at ur d ay 08:00 - 02:00 Off site - Team building 08:00 - 11:00 Farewell Dinner S und ay Departure
F or
a ddition a l infor m ation , ple a se click her e :
www.bluediamondresorts.com