GIP Program Report Quarter 2 2014
GIP Q2 2014 EPs Raised
KPI REPORT | EP Raises EP Raises" 8000"
EP Raises"
6900"
6000"
4786"
4722"
4000" 2000" 0" Q2/14" Goal"
13-14"
3000" 2500" 2000" 1500" 1000" 500" 0"
2600" 2300" 2000" 1757"1860"
April" 12-13"
1695" 1548"
May" Goal"
13-14"
1335"1314"
June" 12-13"
There is 1% growth over Q2 last term • 69% of goal achievement • EP Raising not the bottleneck, but negative growth from some entities is concerning (Germany, UK, Russia, and India) • Positive growth from several Tier 1 entities is encouraging, but needs to be much higher scale, especially Teaching from the US and Canada •
Entities with Greatest Growth and Drop in EP Raises En#ty& CHINA,'MAINLAND' VIETNAM' TURKEY' UNITED'STATES' UKRAINE' EGYPT' PAKISTAN' BRAZIL' CANADA' POLAND' En#ty& GERMANY' UNITED'KINGDOM' MOROCCO' MEXICO' RUSSIA' LITHUANIA' TANZANIA' INDIA' TUNISIA' ROMANIA'
EP&Ra&13& 225' 46' 136' 181' 134' 112' 30' 224' 75' 250' EP&Ra&13& 196' 207' 134' 172' 171' 40' 38' 190' 131' 156'
EP&Ra&14& 322' 121' 201' 243' 185' 162' 71' 255' 99' 272' EP&Ra&14& 98' 131' 79' 130' 135' 6' 5' 159' 104' 129'
Abs&Growth& 97' 75' 65' 62' 51' 50' 41' 31' 24' 22' Abs&Growth& C98' C76' C55' C42' C36' C34' C33' C31' C27' C27'
Growth& 43%' 163%' 48%' 34%' 38%' 45%' 137%' 14%' 32%' 9%' Growth& C50%' C37%' C41%' C24%' C21%' C85%' C87%' C16%' C21%' C17%'
GIP Q2 2014 TNs Raised
KPI REPORT | TN Raises TN Raises" 8000"
TN Raises"
6900"
6000" 3393"
4000"
3062"
2000" 0" Q2/14" Goal"
13-14"
2500"
2400"
2000" 1098"1098"
1234" 1025"
April"
May" Goal"
13-14"
1061"939"
June" 12-13"
11% growth in Q2, 17% growth in May and June • 49% Goal Achievement Colombia and Greece are greatest contributors because of large MC contracts, which should be replicated around the network • Negative growth from Germany is a concern •
•
12-13"
3000" 2500" 2000" 1500" 1000" 500" 0"
Entities with Greatest Growth and Drop in TN Raises En#ty& COLOMBIA' GREECE' CHINA,'MAINLAND' EGYPT' BRAZIL' MALAYSIA' BELGIUM' UNITED'STATES' UNITED'KINGDOM' VIETNAM' En#ty& INDIA' GERMANY' SPAIN' SRI'LANKA' INDONESIA' UKRAINE' RUSSIA' DENMARK' SWITZERLAND' GHANA'
TN&Ra&13& 88' 8' 219' 71' 153' 13' 32' 27' 13' 17' TN&Ra&13& 873' 217' 35' 45' 54' 20' 76' 24' 27' 15'
TN&Ra&14& 274' 135' 278' 113' 187' 47' 59' 52' 34' 33' TN&Ra&14& 638' 154' 11' 22' 35' 1' 59' 10' 15' 4'
Abs&Growth& 186' 127' 59' 42' 34' 34' 27' 25' 21' 16' Abs&Growth& C235' C63' C24' C23' C19' C19' C17' C14' C12' C11'
Growth& 211%' 1588%' 27%' 59%' 22%' 262%' 84%' 93%' 162%' 94%' Growth& C27%' C29%' C69%' C51%' C35%' C95%' C22%' C58%' C44%' C73%'
GIP Q2 2014 Matches
KPI REPORT | Matches Matches" 5000"
Matches" 2000"
4200"
4000"
1500"
3000"
1868"
2000"
1000"
1734"
500"
1000" 0"
433"
538"
1350"
662" 596"
773"
600"
0" Q2/14" Goal"
13-14"
April" 12-13"
May" Goal"
13-14"
June" 12-13"
8% growth over Q2 2013 • 44% goal achievement • Negative growth in EP Matches from UK, Germany, and Russia are concerns for the future Positive growth in EP Matches coming from Tier 2 entities (India, Egypt, Turkey), which have potential for more growth • Growth in TN Matches coming from MC contracts (Belgium, Greece, Colombia) • Negative growth in TN Matches from India, Mainland China, Russia, and Germany are concerns for next year •
•
1500"
1350"
Entities with Greatest Growth and Drop in EP Matches En#ty& UKRAINE' INDIA' EGYPT' CHINA,'MAINLAND' TURKEY' ARGENTINA' MALAYSIA' SPAIN' TAIWAN' LUXEMBOURG' En#ty& UNITED'KINGDOM' GERMANY' RUSSIA' ROMANIA' CZECH'REPUBLIC' SLOVAKIA' HONG'KONG' LITHUANIA' UNITED'STATES' THE'PHILIPPINES'
EP&Ma&13& 79' 35' 37' 65' 41' 18' 1' 16' 15' 0' EP&Ma&13& 82' 65' 76' 38' 36' 20' 17' 15' 113' 13'
EP&Ma&14& 129' 56' 57' 83' 59' 30' 13' 27' 26' 10' EP&Ma&14& 32' 42' 63' 28' 26' 11' 9' 8' 106' 7'
Abs&Growth& 50' 21' 20' 18' 18' 12' 12' 11' 11' 10' Abs&Growth& C50' C23' C13' C10' C10' C9' C8' C7' C7' C6'
Growth& 63%' 60%' 54%' 28%' 44%' 67%' 1200%' 69%' 73%' N/A' Growth& C61%' C35%' C17%' C26%' C28%' C45%' C47%' C47%' C6%' C46%'
Entities with Greatest Growth and Drop in TN Matches En#ty& GREECE' COLOMBIA' BELGIUM' MALAYSIA' UNITED'KINGDOM' CZECH'REPUBLIC' BRAZIL' PANAMA' THE'NETHERLANDS' ITALY' En#ty& INDIA' CHINA,'MAINLAND' GERMANY' RUSSIA' SPAIN' INDONESIA' THE'PHILIPPINES' HONG'KONG' TURKEY' DENMARK'
TN&Ma&13& 11' 53' 28' 9' 9' 28' 90' 15' 17' 1' TN&Ma&13& 367' 190' 109' 50' 24' 36' 16' 33' 74' 11'
TN&Ma&14& 125' 144' 52' 26' 24' 42' 104' 28' 27' 10' TN&Ma&14& 313' 143' 77' 18' 5' 17' 3' 21' 66' 4'
Abs&Growth& 114' 91' 24' 17' 15' 14' 14' 13' 10' 9' Abs&Growth& C54' C47' C32' C32' C19' C19' C13' C12' C8' C7'
Growth& 1036%' 172%' 86%' 189%' 167%' 50%' 16%' 87%' 59%' 900%' Growth& C15%' C25%' C29%' C64%' C79%' C53%' C81%' C36%' C11%' C64%'
GIP Q2 2014 Realizations
KPI REPORT | Realizations Realizations" 5000"
Realizations" 2000"
4200"
1500"
4000"
1500"
3000" 2000"
1248"
1328"
500"
1000" 0"
750"
750" 345" 382"
394" 398"
509" 547"
0" Q2/14" Goal"
13-14"
April" 12-13"
May" Goal"
13-14"
June" 12-13"
-6% growth over Q2 2013 • 30% goal achievement In oGIP, several large entities have dropped despite increasing focus on oGIP (Canada, US, Germany) • In oGIP, only Ukraine shows significant growth because of a partnership with Greece • 6 of the Top 10 iGIP entities are dropping (India, MoC, Turkey, Japan, Russia, and Indonesia) • Brazil and Colombia are the only Tier 1 entities form 12-13 that are growing more than 10% •
•
1000"
Entities with Greatest Growth and Drop in EP Realisations En#ty& UKRAINE' SERBIA' TUNISIA' TAIWAN' JAPAN' INDONESIA' BRAZIL' LUXEMBOURG' LITHUANIA' MALAYSIA' En#ty& UNITED'KINGDOM' RUSSIA' CANADA' POLAND' UNITED'STATES' MOROCCO' BELGIUM' ROMANIA' GERMANY' THE'PHILIPPINES'
EP&Re&13& 76' 15' 31' 6' 1' 7' 100' 0' 6' 0' EP&Re&13& 46' 50' 52' 68' 73' 34' 22' 31' 48' 17'
EP&Re&14& 106' 26' 41' 16' 10' 15' 108' 8' 13' 7' EP&Re&14& 7' 27' 30' 48' 53' 19' 8' 20' 39' 8'
Abs&Growth& 30' 11' 10' 10' 9' 8' 8' 8' 7' 7' Abs&Growth& C39' C23' C22' C20' C20' C15' C14' C11' C9' C9'
Growth& 39%' 73%' 32%' 167%' 900%' 114%' 8%' N/A' 117%' N/A' Growth& C85%' C46%' C42%' C29%' C27%' C44%' C64%' C35%' C19%' C53%'
Entities with Greatest Growth and Drop in TN Realisations En#ty& GREECE' CZECH'REPUBLIC' COLOMBIA' PANAMA' BELGIUM' UNITED'STATES' JAPAN' AUSTRALIA' UNITED'KINGDOM' POLAND' En#ty& CHINA,'MAINLAND' INDIA' RUSSIA' TURKEY' GERMANY' THE'PHILIPPINES' EGYPT' SWITZERLAND' SRI'LANKA' INDONESIA'
TN&Re&13& 8' 6' 39' 13' 21' 12' 32' 4' 11' 70' TN&Re&13& 134' 235' 44' 67' 84' 15' 24' 18' 16' 21'
TN&Re&14& 102' 30' 61' 29' 36' 24' 41' 12' 18' 75' TN&Re&14& 65' 174' 17' 51' 69' 1' 11' 7' 8' 13'
Abs&Growth& 94' 24' 22' 16' 15' 12' 9' 8' 7' 5' Abs&Growth& C69' C61' C27' C16' C15' C14' C13' C11' C8' C8'
Growth& 1175%' 400%' 56%' 123%' 71%' 100%' 28%' 200%' 64%' 7%' Growth& C51%' C26%' C61%' C24%' C18%' C93%' C54%' C61%' C50%' C38%'
EFFICIENCY RATIO’S Matching Rates TN Matching Rate in Q2: 53.5% (+3.5%) Marketing: 54% | Teaching: 53% EP Matching Rate in Q2: 41.5% (+1.5%) Marketing: 39% | Teaching: 53%
TN Match & Realisation Time TN Matching Time in Q2: 64 days (-6 days) TN Realization Time in Q2: 43 days (-6 days)
EP Match & Realisation Time EP Matching Time in Q2: 64 days (-21 days) EP Realization Time in Q2: 43 days (-7 days)
Conclusion • •
"
Consistent increase in match rate in Q2 for both EP & TN" Match time has decreased considerably over Q2 for both EP & TN"
GIP Q2 2014 Sub-Product Insights
KPI REPORT | RMR Teaching EP Raises" 2500"
TN Raises" 2500"
2020"
2000"
2000"
1500"
1197"
1500" 1007"
1000"
1000"
500"
500"
0"
0" Q2/14" Goal"
• 
2100"
13-14"
Q2/14" Goal"
13-14"
Matches" 1600" 1400" 1200" 1000" 800" 600" 400" 200" 0"
Realizations" 1200"
1348"
1053"
1000" 800" 498"
600" 400"
233"
200" 0" Q2/14" Goal"
13-14"
Q2/14" Goal"
13-14"
Lack of goal achievement results from not having enough EP and TN raises, not converting those to matches at the rate predicted, and also realizing in the network later than we forecast
KPI REPORT | RMR Marketing EP Raises" 2500"
2230"
2000" 1500"
1210"
1000" 500" 0"
TN Raises" 1600" 1400" 1200" 1000" 800" 600" 400" 200" 0"
Q2/14" Goal"
1200"
1420" 1211"
1000"
789"
600" 400" 200" 0" Goal"
•
1100"
800"
Q2/14"
13-14"
Matches"
13-14"
Q2/14" Goal"
13-14"
• 72% of Matching goal achieved Major opportunity for growth with more TN raises • Realization timeline later than expected
Realizations" 1600" 1400" 1200" 1000" 800" 600" 400" 200" 0"
1373"
569"
Q2/14" Goal"
13-14"
GIP Q2 2014 Focus Entities
ICX GIP Focus Entity Reporting
iGIP Marketing and Teaching Focus Entity Reporting
OGX GIP Focus Entity Reporting
oGIP Marketing and Teaching Focus Entity Reporting
Focus Entities Efficiency iGIP
oGIP
GIP Q1 2014 NPS Insights
GIP NPS evolution Q1 2014 – Q2 2014
NPS Q1 2014: 37
NPS Q2 2014: 29
%promoter/Re: 15%
%promoter/Re: 15%
% Promoter: 56%
% Promoter: 52%
% Detractor: 19%
% Passive: 25%
RR : 35%
% Detractor: 23%
% Passive: 25%
RR : 34%
GIP NPS evolution per stage Q1 2014 – Q2 2014 Matched
Realized
Completed
Q1 2014
Q2 2014
Q1 2014
Q2 2014
Q1 2014
Q2 2014
NPS
44
51
43
41
37
29
%promoter/re-ma
29%
31%
25%
22%
15%
16%
%promoter
55%
61%
57%
56%
56%
52%
%detractor
11%
10%
14%
15%
19%
23%
%passive
34%
29%
29%
29%
25%
25%
Response Rate
54%
51%
48%
43%
35%
34%
GIP Self Select Issue Q2 2014 SELF-SELECT ISSUES (Promoters)
Stage
COUNT % (ALL)
Communication effectivity during acceptance procedure"
Match
285"
12"
AIESEC’ support during the experience"
Information provided about the GIP programme"
Match
270"
11"
Matching support"
Match
249"
The selection process"
Match
Induction to AIESEC" Visa documents and information"
SELF-SELECT ISSUES (Passive – Detractors)
Stage
COUNT % (ALL)
Completed"
76"
16!
Realise"
51"
11!
10"
Logistical support" Communication effectivity during acceptance procedure"
Match"
50"
11!
243"
10"
Visa documents and information"
Match"
40"
9!
Match
181"
7"
Job-description clarity and alignment"
Realise"
36"
8!
Match
158"
6"
Professional working environment"
Completed"
36"
8!
Completed
152"
6"
The selection process"
Match"
33"
7!
Logistical support"
Realise
151"
6"
Matching support"
Match"
32"
7!
Intergration by the hosting entity"
Realise
150"
6"
Integration by the hosting entity"
Realise"
27"
6!
Job-description clarity and alignment"
Realise
129"
5"
Information provided about the GIP programme"
Match"
21"
5!
Completed
116"
5"
Cross-cultural understanding & awareness"
Completed"
17"
4!
Realise
103"
4"
Cultural preparation"
Realise"
11"
2!
AIESEC’ support during the experience"
Completed"
61"
2"
Induction to AIESEC"
Match"
8"
2!
Professional development"
Completed"
55"
2"
Professional development"
Completed"
8"
2!
Cross-cultural understanding & awareness"
Professional working environment" Cultural preparation"
GIP Promoter Issue (Stage Based)
Q2 2014 SELF-SELECT ISSUES (Promoters)
Stage
SELF-SELECT ISSUES (Promoters)
COUNT % (ALL)
Stage
COUNT % (ALL)
Cross-cultural understanding & awareness"
Completed
152"
6"
Logistical support"
Realise
151"
6"
Professional working environment"
Completed
116"
5"
Intergration by the hosting entity"
Realise
150"
6"
AIESEC’ support during the experience"
Completed"
61"
2"
Job-description clarity and alignment"
Realise
129"
5"
Professional development"
Completed"
55"
2"
Cultural preparation"
Realise
103"
4"
SELF-SELECT ISSUES (Promoters)
Stage
COUNT % (ALL)
Communication effectivity during acceptance procedure" Information provided about the GIP programme"
Match
285"
12"
Match
270"
11"
Matching support"
Match
249"
10"
The selection process"
Match
243"
10"
Induction to AIESEC"
Match
181"
7"
Visa documents and information"
Match
158"
6"