COMPLIMENTARY
October/November 2020
NEW HAMPSHIRE
WO M EN MAGAZINE
celebrating the women of New Hampshire
Inspiring Women of New Hampshire
A conversation with:
TerryAnn Bowen Manchester Firing Line Range
Kristi Whitten Agent, Keller Williams
Dr. Lisa Vuich Renew MediSpa
Inside: Renew MediSpa
Lisa Allen Great New Hampshire Restaurants, Inc.
Nicole Barreira Great New Hampshire Restaurants, Inc.
Multitasking Made Simpler Page 12 Page 12. NH Women Magazine / VOL 2 ISSUE 12
New Hampshire Women Magazine’s print publication is published by Melissa DiOrio of Gracant Communications (melissa@nhwomenmagazine.com). The name ‘New Hampshire Women Magazine’ is registered as a trade name with the State of New Hampshire by SG Communications, LLC and is used herein with its permission. The term ‘New Hampshire Women’ is registered as a trademark with the State of New Hampshire by
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Written by Crystal Ward Kent
ON TARGET FOR SUCCESS TerryAnn Bowen
Even in the midst of a pandemic, TerryAnn Bowen of Manchester Firing Line Range in Manchester, New Hampshire is grateful. “I know it sounds strange, but we’ve seen unexpected opportunities come our way, and I’m grateful for all of them,” she says. “My passion has always been to empower women. I never thought that I’d operate a firearm business, but it’s given me a wonderful platform for supporting and encouraging women, and with the pandemic, we’ve seen more women than ever before want to learn about firearms. In fact, the number of women visiting us has tripled! My mission is to educate people-about how to protect themselves and their families, and how to own and operate firearms safely. This situation has opened more doors to do just that. I’m not happy that we are having the COVID Crisis, but I am glad that I’m able to be of service in some way during this time.” Manchester Firing Line works with top law enforcement and military personnel to educate the public about safe and responsible gun ownership. The facility also offers free Intro to Gun Ownership seminars, and teaches women both self-defense and defensive awareness classes. Bowen is proud of how her business has accommodated the COVID
regulations, providing a safe environment for anyone who comes there. “We already had a state-of-the-art air filtration system that constantly changes over the air in order to limit dust and particles, so this was a huge advantage, but we quickly implemented sanitizing, masks, social distancing and reduced class sizes. Our customers have responded, saying that they feel safe coming here, as do our employees.” As customer demand grew, Bowen realized she needed to double her staff in order to fully meet people’s needs. She did that and immediately noticed the customer appreciation. “Now, people can spend however much time they need with an instructor, getting their questions answered and having someone work with them for as long as needed. We want people to feel comfortable here, whether they are learning gun safety or simply want to be educated about firearms. We are here to be a resource, and I’m very proud of our staff for rising to the occasion.” Even though her business has done well, the COVID Crisis has still provided challenges. “Running any business during this time is challenging,” admits Bowen, “but I’ve found it’s the non-business aspects that have been the hardest. I volunteer, I coach, I work with inner-city teens and all of those activities have been impacted. Missing my daughter’s wedding was really hard; but she lived far away and plane travel was not
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charity efforts, and is pleased safe at the time. Like so many to see strong support. women, I’ve also suddenly found myself being a school Bowen isn’t looking to make teacher. Overnight, I became many changes for 2021. Like a fourth-grade teacher! I told everyone, she hopes to return my son that I’m learning right to a non-COVID world soon, along with him, which is true.” but otherwise her main mission hasn’t changed. “I want to Bowen says that the pandemic demystify firearms and educate has shown her that obstacles people about their intended can become assets if you role in society. I want to take the time to think things continue to educate and help through and find solutions. remove some false perceptions. “I’ve listened harder than I ever And, I want to continue to have in my life,” she says, “to support women because staff, to customers. We always an empowered woman can try to look at each employee accomplish amazing things.” as a complete person and ask what are their needs? How can we better meet those needs? Everyone’s juggling extra duties these days and we need to be sensitive to that. I think because we have listened, our team is stronger than ever.” The firing range usually does a lot of events, such as for birthday parties and bachelor/ bachelorette parties, and many of those were canceled because of the pandemic. They also do many charity events, including raising thousands of dollars for breast cancer research through their October-long “Boobs & Bullets” campaign. Despite the COVID Crisis, Bowen is still committed to her TeryAnn Bowen. Photo provided by Manchester Firing Line Range
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NH Women Magazine / VOL 2 ISSUE 12
Kristi Whitten
SAFETY & SUCCESS IN THE TIME OF COVID Written by Crystal Ward Kent
Kristi Whitten, Keller Williams Agent
The real estate market is now strong, but back in March, when COVID began spreading across the land, real estate agents braced for a negative impact. Kristi Whitten, an agent with Keller Williams in Bedford, New Hampshire, remembers how those days felt. “My team got together and immediately agreed that it was important to stay the course and stay strong,” she relates. “We knew that we had to revamp the way that we did things, and come up with a plan that made everyone comfortable, including buyers, sellers and agents. Would people be okay with having people come into their homes? Would buyers want to be out and about? How do we do business in this new world? “However, we quickly found that we could make this work, and that people responded to our efforts
and trusted our commitment,” she continues. “I personally went in and completely cleaned properties in between showings. Everyone had masks, hand sanitizer, gloves and Clorox wipes, in case someone wanted to switch on a light or open a cabinet. We were careful of everyone’s safety. By taking these precautions, we have been able to not only keep business going, but thriving. Despite the challenges, we are actually on track to do better this year than last year, a year in which there was no pandemic.” Keeping everyone protected also meant adapting to major changes in conducting business and embracing new technology. “Real estate is personal; it’s about building a relationship, building trust and not being able to be there in person is hard,” explains Whitten. “However, we had to conduct most of our business over ZOOM, including buyer consultations. We also did online listing presentations. It wasn’t ideal, but it worked and we learned that we could do much more online than we had dreamed possible. This actually made it easier for elderly buyers and sellers, and for those living at a distance. Some of our older clients were not as
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technologically knowledgeable, but we gave them tutorials and got them up to speed. They were actually very appreciative that we had the means to keep them safe throughout the process.” Even though 2020 has been very challenging, Whitten is grateful for what has been achieved and feels she has learned some key lessons. “This year has shown that my team can accomplish anything they set their minds to,” she says. “We’ve proven how adaptable we can be, and we know that we now have valuable technological tools at our disposal that we didn’t have before. I look forward to being able to work with clients in person again, but at least we know now that we can serve our clients, and serve them well, no matter what the
situation is.” Whitten is also proud that her firm was able to meet their charitable goals for the year, despite the many uncertainties. “Giving back is very much a part of our mission, and this year, we provided thousands of dollars worth of food to our local community food banks. We also provided support to parents who had children who needed school supplies and could not be in school due to COVID. Getting involved and being part of our communities is who we are.” With that in mind, Whitten says that they hope to raise $10,000 for 2021. “If we can do as well as we did in 2020, we know we can do anything we set our minds to for next year!” she says.
Kristi Whitten Realtor Team Leader
603.674.4985 kwhitten@kw.com kristiwhittensells.com
EDUCATION COLUMN Early Socialization: A Powerful Influence On Children’s Mental Health By Samantha Wingate, Director of Admissions and Advancement
P
ractice is important: it can make perfection possible, or nearly so. The same rule applies to socialization: the more we have, the more capable we feel interacting with those around us.
This social familiarity does more than just allow us to interact with our surroundings—it also has a significant impact on our state of mind. That’s why investing in high-quality Early Childhood Education, which can provide children with consistent social opportunities, can have a profound impact on a child’s mental health and development. In light of current events, it’s more important than ever to ensure children have these chances to socialize safely—to give them all the tools they need to thrive. Connect Children With The World Around Them Although there’s always something new for children to learn, there’s only so much they can obtain without leaving home and getting to know the world just outside.
Early Childhood Education is a helpful introduction to this big world, easing children into the process of meeting unfamiliar people, learning to get to know them, and building growth-prompting relationships—skills they’ll utilize throughout their entire lives. This early-developed comfortability can also build confidence when encountering new spaces and new people. The successful experience with social settings will soothe any nerves as they move from one grade to the next, from one school to another, and so on. Introduce Productive Habits & Useful Skills Early Childhood Education can also be an arena for connecting children to routines and skills vital to their success as individuals, both in their personal and academic lives.
Make Immediate & Long-Term Impacts When children can see themselves not just from their own perspective, but in the context of the world around them, they’ll be able to move forward with ease and make impactful connections—and in doing so, improve and preserve their mental well-being. Despite the pandemic that’s been divisive to us all, it’s important to us at World Academy that we continue giving our youngest and most precious students these valuable social experiences, to keep them thriving now and flourishing in bright futures yet to come. Visit our website to learn more about our programs!
These early social opportunities can foster not just an ability to listen and understand—but also the capacity to relate to the experiences of others. Talking, working, and playing alongside others encourages children to think outside of their own lives and empathize with their peers to develop compassion. Samantha Wingate Director of Admissions and Advancement
Award-Winning Early Childhood Education World Academy provides seamless learning in a safe, welcoming environment to stimulate & nurture your child’s socio-emotional well-being. Schedule a tour today! We have limited openings now in our Toddler, Preschool 3 and 4 programs.
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NH Women Magazine / VOL 2 ISSUE 12
NHWM | Inspiring Women
SERVING UP TEAMWORK LISA ALLEN AND NICOLE BARREIRA Written by Crystal Ward Kent
Lisa Allen, Chief Administrative Officer
People in the restaurant business will frequently tell you that working in that field feels like being part of a family. Even though Lisa Allen and Nicole Barreira work for a small corporation, Great New Hampshire Restaurants Inc., they feel the same—and never was that sense of family stronger than during this year’s pandemic. Lisa Allen is chief administrative officer, overseeing human resources, accounting, marketing, charitable efforts and a wide range of administrative tasks. The job is always challenging, but COVID brought new hurdles as the business had new laws to interpret and implement and every detail of their work model had to be reshaped to adjust to the pandemic. “There were new challenges
coming at us every day, but our team is strong and the company’s foundation is strong,” she says. “I don’t think I realized how strong until we faced this crisis. As a leadership team, we strove to maintain a calm and reasonable approach. I knew how critical it was to maintain balance as we navigated our way through this, and I’m proud to say, I think we achieved that goal.” Nicole Barreira is director of marketing and menu development, handling every aspect of branding, marketing, and customer relations. She also works with the menu team to develop new menus and teaches cooking classes. When COVID hit, Barreira saw their world “flipped upside down,” just before St. Patrick’s Day, one of the busiest restaurant days of the year. “If anyone had told me that this would happen, I wouldn’t have believed them,” she recalls. “But it did, and we immediately sat down and pulled ourselves up by our bootstraps. This is a passion-driven industry and we all care deeply about what we do. We talked to our employees and reached out to customers and worked quickly to pivot our businesses into a new model. For myself and my team, I found that we had tools in our tool belts that we didn’t realize we had, so I was grateful to be able to have those skills at my disposal.” Great New Hampshire Restaurants owns the Copper Door, T-BONES, CJ’s Great
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West Grill and Cactus Jack’s Grill and Watering Hole. More than 700 employees work at these restaurants, in their catering business, and at their commissary. With the COVID Crisis, the company was determined to take care of employees as well as continue to serve customers. “Almost immediately, our team jumped into action to get a PCP Loan,” says Allen. “We secured one within hours of its becoming available, and were able to continue to pay all full-time employees and keep on all of our management. The loan allowed us to keep our business viable, and on June 15th, we were able to hire everyone back. This is amazing when you consider that for two whole months we were not able to serve customers inside or out, yet the company still took care of their employees, including their insurance benefits. I’ve never been prouder to work here than I was
were supposed to open in May, but had to postpone due to the pandemic. Some companies would have shelved this opening, but we were determined to show people that we believed better days were ahead. We opened and in doing so, created new jobs for people at a time when they are greatly needed.” “I was impressed by how quickly our web team got an online ordering system in place,” says Barreira. “We didn’t have one before and setting one up is not easy, especially since we have a lot of restaurants with a lot of menu options. Our technical team worked 60 hours a week to get one in place, and then our restaurant managers and employees worked just as hard to get familiar with the system. In no time, it was like we had
Nicole Barreira, Director of Marketing
during that time. “I am also so proud of the fact that in September, we actually opened a new restaurant in Concord,” she continues. “We
always had this service. We were also very quick to initiate a major communications rollout to our guests, letting them know that we were open, and
Continued on next page.
about the new ordering options. I have to also recognize the restaurant staff for being so adaptable in going from a dining-in setup to a mostly takeout setup—it’s very different, having to package everything up—but they handled it like pros.” Both women feel that they have learned some valuable lessons along the way. “I always knew that our company felt strongly about teamwork, integrity, and maintaining quality in everything that you do, but I never realized how much this stood you in good stead until we were put in such a tough situation,” says Barreira.” We realized that because we had these values, our customers and our employees maintained their faith in us, and these values gave us the strength to go on. When we talk about core values, it isn’t just lip service, it really means something.” “I learned that we really are a team, even when we’re not all together,” says Allen. “Usually, there are upwards of 15 people in our office. If you have questions, you just pop into someone’s office. It was a very supportive environment. Then, when the crisis hit, we were suddenly all working in different places, and things we took for granted, were not there. But it didn’t take long for us to adjust and help each other through this new situation. As a woman, and a
mother, I’ve also had to make major adjustments. I have a demanding job and a demanding home life; suddenly, I’m helping my kids do remote learning and my time is even more compressed. I’ve learned that it’s okay to put my hand up and say I need help or I need time, and I know my team has my back. I’ve also learned that I have to make more time for myself. My goal for 2021 is to focus more on my physical, mental and emotional health and to better understand my limitations. This will help me perform better in all aspects of my life.” Barreira, who recently had a baby, has also learned how important her team is. “As women, we sometimes feel like we can’t let our coworkers know we have a family life or family issues—we’re supposed to keep things separate. But here, people are very supportive. Family matters and people help each other. It means a lot.” No one knows when the world will achieve normalcy again, and for the restaurant business, the future is especially uncertain. When will dining out become the easy treat that it once was? No one knows, but both women are confident that day is coming. “My number one goal for 2021 is to get our businesses back to what they should be—places where families and friends can celebrate and connect where people
can hug their favorite waitstaff or shake a bartender’s hand, where relationships and friendships can bloom again,” affirms Barreira. “We need human connections, human touch! And those of us in the hospitality industry are in this industry for a reason—because we want to engage with people and help them enjoy some of the best moments of their lives. For me, the hardest part of this crisis has been being without those human connections. Being with people nourishes you spiritually and fills you up. I can’t contemplate a world without people coming together to share a meal and enjoy one another, and I’ll do everything I can to help get us back there.”
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Written by Dr. Lisa Vuich, Owner of Renew Medi Spa
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Dr. Lisa Vuich is a graduate of Tufts University (1988) and Tufts University School of Medicine (1992). She opened Renew MediSpa in 2006 and has worked steadily since then to ensure that Renew MediSpa remains at the cutting edge of the latest advancements in nonsurgical aesthetics. She is a nationally recognized injector, a member of numerous aesthetic organizations, a Key Opinion Leader for several aesthetic companies, and a Master Clinical instructor for Specialty Med Training. She is board certified by the American Academy of Aesthetic Medicine and regularly instructs physicians and other providers on injection technique, platelet-rich plasma therapies and other aesthetic procedures through the Renew MediSpa Training Institute.
Whether it’s accomplishing more at work, home, or the gym, we are always looking for extra efficiency! In the world of antiaging, medical professionals are frequently on the look out for therapies that accomplish more than one goal and with little or no downtime. Let me tell you, it’s not an easy bill to fit! Recently at Renew, we were able to add an innovative procedure to the myriad of antiaging services we offer. For years we have offered both laser and micro-needling services, which treat unwanted pigment, but also textural concerns such as large pores, dullness and fine lines. We would frequently combine this with platelet rich plasma- the so-called “Vampire Facial”- to harness the power of your own growth factors for skin rejuvenation as well. You might recall the Kim Kardashian social media post a number of years ago with what appeared to be blood smeared all over her face! It was quite a dramatization of a procedure that’s not really dramatic at all. Micro-needling with heat adds yet another dimension to collagen remodeling The heat acts as a separate stimulus, telling your fibroblasts to produce more
collagen in response to the dermal injury of the heat. Our latest skin treatment, “Total Skin,” combines all of these types of stimulation but with no blood draw needed. “Total Skin” is a procedure that combines micro-needling at multiple dermal levels with radiofrequency heat, AND a layer of laser skin resurfacing to top it off. Add to that the availability of biomimetic growth factors, which are infused along with the treatment and you have the true “triple whammy” of collagen stimulations, with only topical numbing cream needed. Biomimetic growth factors are engineered to behave in the same way that your own platelet derived growth factors are, without having to harvest your platelets with a blood draw. After an hour of topical numbing cream, the face and neck are treated fully in a procedure that takes approximately 75 minutes. The downtime is also minimal. This is fortunately a treatment that does not require you to take time off work or hide from the public eye. Mild redness (looks like a sunburn) is present for a day, along with subtle textural changes and shedding pigment that only you are aware of. If you have never had this treatment done before and you are in your
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40’s or above, we recommend a series of 3 sessions initially. Thereafter, maintenance sessions once a year may suffice to continue to restore the collagen you had other wise lost as part of the natural aging process. The same device is now also allowing us to treat thinning hair for men and women more efficiently and comfortably than ever before. Over two thirds of postmenopausal women struggle with thinning hair. Many of them cannot afford the expense or downtime of platelet rich plasma treatments, which require a blood draw and numbing injections which many find painful. This new technology is called Keralase, and it’s an alternative to those platelet rich plasma (PRP) scalp injections. Although PRP treatments can be very useful for thinning hair, they can be uncomfortable, time intensive, and some people’s growth factor is not as well balanced as others. Unfortunately we cannot
tell in advance if someone has inhibitory growth factors in their blood, which can lead to treatment failures. During a Keralase session, the laser portion of the Total Skin treatment is utilized to create microchannels in the scalp (painless, believe it or not) through which additional biomimetic growth factors can be infused to stimulate new hair growth and improve the health of existing hair follicles. This particular treatment requires no numbing and takes just 15 minutes, making it ideal for the busy lifestyle. It is also less expensive than PRP sessions. If you have questions on any of our regenerative treatments at Renew, we are pleased to offer free “Head to Toe” consultations with Danielle or with Laura. They can help you determine what treatment choices would be best to achieve your individual goals and address your concerns. Feel free to give us a call at 603894-0070 or stop by at 23B Crystal Avenue in Derry, NH.
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Thank you and congratulations to North Country Healthcare’s providers, nurses, and staff for making NCH one of the Best Places to Work in Healthcare, according to Modern Healthcare.
This national recognition is the result of your commitment to providing integrated, high quality, and accessible healthcare
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ANY PROJECT, ANY STONE Delgado Stone, installed by New England Landscapes Inc.
We are the leading supplier of Granite and New England Natural Stone for Landscaping, Masonry, and Construction.
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Good restaurants come and go. Great restaurants get better and better! You will find our hilltop hideaway at the end of a winding dirt road. Our five course, creative herbal cuisine draws guests from New England and beyond. Pickity Place is a sensory treat and well worth the trip. Enjoy one of our three private seatings: 11:30am, 12:45pm, 2:00pm For more upcoming menus visit pickityplace.com Make your reservatiuons by phone.
Have A Pickity Day! Mason, NH • (603) 878-1151 • pickityplace.com
NH Women Magazine / VOL 2 ISSUE 12
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