Amathus Beach Hotel, Limassol, Cyprus 24th TeleForum Meeting 18-20 May 2016 Hosted by
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Page No 1.Teleforum XXIV Agenda 3-12 2.Teleforum Companies 13-20 3.Teleforum Delegates 21-23 4.Sponsors 24-29 5.Sponsor Representatives 30-31
TABLE OF CONTENTS
Chairperson:
Mr. Chrysis Phiniotis
Manager Networks & Service Platforms, Cyta
Event Organizers
Dr. Loizos Christofi
Fixed Communications Network, Cyta
Mrs. Giolanta Charalambous
Secretary Manager Networks & Service Platforms, Cyta
Hotel accommodation sponsored by:
17th May 2016 – Hansen Technologies
18th May 2016 – CCS Group
19th & 20th May 2016 – Huawei
Conference Room & Audio Visual sponsored by: Huawei
Official Group Photograph sponsored by: Huawei
Lunches sponsored by:
18th May 2016 – Omnitele
19th May 2016 – Symsoft
20th May 2016 – Polystar
Dinners sponsored by:
17th May 2016 – Separate Reality
18th May 2016 – Hansen Technologies
19th May 2016 – Huawei
20th May 2016 – CCS Group
Coffee Breaks sponsored by: Abiba, BlueTC and Charles Russell
Airport transfers sponsored by: Cerillion and 2operate
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1. AGENDA
Tuesday 17th May
20:00 Welcome Standing Cocktail Reception at Lighthouse Bar, Amathus Beach Hotel, sponsored by Separate Reality
Wednesday 18th May
WORKSHOP - RESERVED FOR TELEFORUM MEMBERS ONLY
Demetra Conference Room
08:30 Registration
09:15 Welcome and Housekeeping
Chrysis Phiniotis – Manager Networks and Service Platforms, CYTA
09:30
Knowledge Sharing / Teleforum Academy
(attendance by all delegates) Sharing Cable Systems and Infrastructure –New Sales Channel or cost Savings
Facilitator: Jón Ríkharð Kristjánsson – Chief Executive Officer, MILA
10:00 Knowledge Sharing / Teleforum Academy
(attendance by all delegates)
Destiny, Drama, Deliberation
Facilitator: Cyrille Joffre – Chief Technology and Information Officer, Sure (Guernsey)
10:30 Coffee Break – sponsored by Abiba
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11:00 Knowledge Sharing / Teleforum Academy (attendance by all delegates) Margin Squeeze in Telecoms
Facilitator: Stefan Briffa – Senior Manager, Regulatory Affairs, GO plc
11:30 Knowledge Sharing / Teleforum Academy
(in Demetra, Poseidon & Aphrodite Rooms)
3 topics – 3 round tables – delegates choose topic to attend – Facilitators: 3
(A) Consumer Trends in Linear and Non-Linear TV
Facilitator: Orri Hauksson – Chief Executive Officer, Siminn
(B) How to Build and Organize an Efficient Telecom Company
Facilitator: Anders Barslund – Chief Commercial Officer, TELEGreenland
(C) Next Generation of Services for a Smart Home Facilitator: Costas Pantziaros – Head Service Platforms, CYTA
12:05 Knowledge Sharing / Teleforum Academy
(in Demetra, Poseidon & Aphrodite Rooms)
3 topics – 3 round tables – delegates choose topic to attend – Facilitators 3
(A) Consumer Trends in Linear and Non-LinearTV
Facilitator: Orri Hauksson – Chief Executive Officer, Siminn
(B) How to Build and Organize an Efficient Telecom Company
Facilitator: Anders Barslund – Chief Commercial Officer, TELEGreenland
(C) Next Generation of Services for a Smart Home Facilitator: Costas Pantziaros – Head Service Platforms, CYTA
12:35 Buffet Lunch at Kalypso Restaurant, Amathus Beach Hotel - sponsored by Omnitele
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14:00 Knowledge Sharing / Teleforum Academy (attendance by all delegates) Diversifying on our Assets and Knowledge
Facilitator: Jordi Nadal Bentade – Chief Executive Officer, Andorra Telecom
14:30 Knowledge Sharing / Teleforum Academy (attendance by all delegates)
Equivalence of Input –
Facilitator: Marc Petulowa – POST Luxembourg
15:00
Benchmarking - SESSION FOR BENCHMARKING GROUP PARTICIPANTS REFER TO ANNEX A
Lianne Azzopardi – Marketing & Business Development Executive, Gibtelecom
15:00 Discussion - SESSION FOR OTHER PARTICIPANTS – REFER TO ANNEX A Chairperson: T.B.A.
15:30 Coffee Break – sponsored by Abiba
16:00 Knowledge Sharing (in Demetra, Poseidon & Aphrodite Rooms)
3 topics – 3 round tables – delegates choose attendance – Facilitators: 3
(A) Modernization of Mobile Radio Access Network with SRAN Technology
Facilitator: Zois Papadopoulos – Radio Access Network, CYTA
(B) Leveraging IMS Services to Capitalize Customer Portfolio
Facilitator: Niki Ioannou – Business Market, CYTA
(C) FTTH Rollout in Cyprus
Facilitator: Elena Kattirdji – Line Access Network, CYTA
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16:35 Knowledge Sharing (in Demetra, Poseidon & Aphrodite Rooms)
3 topics – 3 round tables – delegates choose attendance – Facilitators: 3
(A) Modernization of Mobile Radio Access Network with SRAN Technology
Facilitator: Zois Papadopoulos – Radio Access Network, CYTA
(B) Leveraging IMS Services to Capitalize Customer Portfolio
Facilitator: Niki Ioannou – Business Market, CYTA
(C) FTTH Rollout in Cyprus
Facilitator: Elena Kattirdji – Line Access Network, CYTA
17:05 Close of Workshop
19:15 Assemble in Hotel Lobby
19:30 Welcome dinner at Limanaki (outdoor) fish restaurant at Amathus Beach Hotelsponsored by Hansen Technologies with pre-dinner address (10 mins) by Daniel Ask Rühmann, Sales Director
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Thursday 19th May
TeleForum 24
Demetra Conference Room
08:30 Registration
09:00 Welcome Address
Christos Patsalides – Chairman of the Board of Directors, CYTA
09:15 Opening Address
Michalis Achilleos – Chief Executive Officer, CYTA
09:30 Meeting Arrangements
Chrysis Phiniotis – Manager Networks and Service Platforms, CYTA
09:45 Confirmation of Proceedings of TeleForum 23 and Adoption of Meeting Agenda
Joe Busietta – TeleForum Consultant
09:50
Cyta: Business Intelligence Landscape
Stavros Panayiotou, Information Services – Business Intelligence Systems, Cyta
10:20 Coffee Break – sponsored by Blue TC
10:35
The Evolving Role of Wholesale
Arthur Azzopardi – Chief Corporate Strategy & Business Development Officer, GO plc
11:05
5G – Technology, Status of Standardization and Future Outlook
Thor Jes Thorisson – Technology Strategist, Siminn
11:35
Presentation by Sponsor:
Video Stream Everywhere, Better Connected World
Song Limin – Chief Strategy, Huawei CEE & Nordic Region (30 mins)
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12:05 World Class Network – No More, No Less!
Jan Ziskasen – Chief Executive Officer, Faroese Telecom
12:35 Discussion
Chairperson: Graeme Millar – Chief Executive Officer, JT Global
13:00
13:20
Official Group Photograph – sponsored by Huawei
Buffet Lunch – Kalypso Restaurant, Amathus Beach Hotel
Sponsored by Symsoft
14:30
Presentation by Sponsor: BSS/OSS All in One Solution (or not)Claus Rasmussen, VP Product Development, Hansen Technologies (20 mins)
14:50
Major Developments in Regulation and Implications for Small States
Marc Petulowa – POST Luxembourg
15:20
Changes on Customer Behaviour through Tariff Plans
Carles Casadevall Soler – Chief Roaming & International Officer, Andorra Telecom
15:50
16:20
Coffee Break – sponsored by Blue TC
Presentations by Sponsors: Networks Design with Predictive Analytics
Arnold van Holten – Head of Europe West & East, Sales and Marketing, Omnitele (10 mins)
16:30
Fraud and Security Risks in the Operator
Signaling Network – How to Safeguard your Business and your Customers
Petter Näslund – Vice President Product Management, Symsoft (10 mins)
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16:40 Discussion Chairperson: Marc Petulowa – POST Luxembourg
17:10 Close of Meeting
18:45 Assemble in Hotel Lobby
19:00 Departure by Coach to Hadjiantonas Winery at Pareklisia village in Limassol for Wine
Tasting and Gala Dinner - sponsored by Huawei with pre-dinner address (10 mins)
Open ROADS to A Better Connected World by Li Junfeng – President of CNBG, Huawei CEE & Nordic Region
22:45 Return by Coach to Amathus Beach Hotel
Friday 20th May
TeleForum 24
Demetra Conference Room
08:55 Welcome
Chrysis Phiniotis - Manager Networks and Service Platforms, CYTA
09:00 CYTA: Class5 Transformation
Loizos Christofi – Fixed Communications Network, CYTA
09:30 Manx Telecom’s Journey from being Private Equity Owned to being a Public Company
Gary Lamb – Chief Executive Officer, Manx Telecom
10:00 The Risks and Opportunities Associated with Market Consolidation in Small States
Daragh McDermott – Director Corporate Affairs, JT
10:30
Coffee Break – sponsored by Charles Russell
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11:00 Presentation by Sponsor: Software Defined Service Provider – (20 minutes)
Kory Logan, Sales & Marketing Director/ David Franjoso, Technical Lead - CCS Group
11:20 Enable your Network for IoT – An opportunity for Smaller Operators
Jonas Sundborg – Chairman of the Board, Alands Telekommunikation Ab
11:50
Presentations by Sponsor: Launch and monitor VoLTE/VoWiFi with a software platform designed for smaller operators. Reduce cost, less complexity, easy integration and real time network analytics.
Göran Mannerstråle CEO, Polystar System AB (10 mins)
12:00 Discussion
Chairperson: Tim Bristow – Chief Executive Officer, Gibtelecom
12:30 Teleforum Business Update – SESSION FOR TELEFORUM MEMBERS ONLY
Tim Bristow – Chief Executive Officer, Gibtelecom
13:00 Lunch – Kalypso Restaurant, Amathus Beach Hotel
Sponsored by Polystar
14:15 Leading a Transformation Programme
Charmaine Farrugia – Chief Transformation Officer, GO plc
14:45
Presentation by Sponsor: A Transformation - from a Call-Centre Application to Project Delivery to Business Processes that Permeated through to Company Culture
Nick Jennings – Chief Executive Officer, Separate Reality (10 mins)
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14:55 Internet of Things – How Secure is the Infrastructure Foundation for the Future?
Jón Ríkharð Kristjánsson - Chief Executive Officer, MILA
15:25 Coffee Break – sponsored by Charles Russell
15:45
4G Deployment in Greenland and the Customer Experience
Anders Barslund – Chief Commercial Officer, TELEGreenland
16:15
Final Discussion on the Presentation Topics
Chairperson: Michalis Achilleos – Chief Executive Officer, CYTA
16:45
Next meeting - Announcement by Host Telco of Teleforum 25 Topics for Next Meeting - Joe Busietta – Teleforum Consultant
17:15 Close of meeting
18:45 Assemble in Hotel Lobby
19:00
Departure by Coach for “Cypriot Traditional Meze” dinner at “Forsos Tavern”
in Mouttayiaka village, sponsored by CCS Group with pre-dinner address (10 mins) Food For Thought
by Kory Logan – Sales & Marketing Director
22:45 Return to Amathus Beach Hotel
Saturday 21st May
Transport from Amathus Beach Hotel to Larnaca Airport
Sponsored by Cerillion and 2operate
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ANNEX A
Company
Andorra Telecom
Cyta
WEDNESDAY 18th MAY AT 15:00 SESSION FOR BENCHMARKING GROUP PARTICIPANTS
Foroyatele
Gibtelecom
Tele-Post
Siminn
Mila
JT
Post Luxembourg
GO
Country
Andorra
Cyprus
Faroe Islands
Gibraltar
Greenland
Iceland
Iceland
Jersey
Luxembourg
Malta
Company Country
Alands Telecom
WEDNESDAY 18th MAY AT 15:00 DISCUSSION - SESSION FOR OTHER PARTICIPANTS
Cabo Verde Telecom
Guyana T & T
Manx Telecom
San Marino Telecom
Sure
Aland Islands
Cabo Verde
Guyana
Isle of Man
San Marino
Guernsey
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2. TELEFORUM COMPANIES
ALAND ISLANDS ALCOM
Turnover 2015: €11.8 million
Employees: 30
ANDORRA Andorra Telecom
Ålcom (Ålands Telekommunikation) was founded in 1989 and is the Ålands Islands telecommunications company providing mobile, internet and IPTV services. Ålcom’s main market is the Åland Islands, but the Company also has a presence in the rest of Scandinavia. Ålcom is fully owned by Ålands Telefonandelslag and Mariehamns Telefon.
Turnover 2015: €95 million
Employees: 285
Andorra Telecom is the public network operator providing all the telecommunication services in the Principality of Andorra – Fixed, mobile, Internet, TV, Data Centres, Data transmission and Contact Centreswith points of presence in Barcelona, Madrid, Paris and Toulouse. Andorra Telecom has switched off ADSL on November 2014 and covers with Optical Fibre 90% of the territory. The company provides services to 72.000 citizens, 4.500 businesses and to 4.1 million foreign.
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CABO VERDE Cabo Verde Telecom
Turnover 2014: €70 million
Employees: 512
CYPRUS Cyta
Cabo Verde Telecom separated from Post & Telecommunication Enterprise in 1995. The company is a corporate group formed by three business units: CVTelecom for fixed telephone; CVMóvel a mobile business unit; and CVMultimedia for fixed internet (ADSL) and cable TV. CV Telecom also provides VOIP services and offer triple pay.
Turnover 2015: €373 million
Employees: 1649 full time and 588 hourly paid
CYTA (Cyprus Telecommunications Authority) is a leading provider of integrated electronic communications in Cyprus. Over the course of more than half a century, CYTA has succeeded in making Cyprus a regional telecommunications hub and thanks to its firm commitment to quality, has earned the trust and confidence of its customers. CYTA is the pioneer in quadruple play in Cyprus, offering a broad range of innovative services and ICT solutions.
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FAROE
ISLANDS Faroese Telecom
Faroese Telecom is the incumbent operator on the Faroe Islands. Faroese Telecom provides services within mobile, fixed line, DSL and TV. The market share ranges from 70-80%, depending on the business area.
Turnover 2015: €65 million
Employees: 249
The subsidiary Shefa owns and operates two international subsea connections firstly providing broadband services to the Faroe Islands. Furthermore, these connections provide high-speed broadband to Shetland, Orkney as well as oil rigs West of Shetland and in the North Sea.
In addition to these broad services Faroese Telecom offers IT and hosting solution through its subsidiary Formula.
GIBRALTAR Gibtelecom
Turnover 2015: €60 million
Employees: 160
As Gibraltar’s leading telecommunications company, Gibtelecom provides fixed, mobile and broadband services, as well as business enterprise solutions. The Company runs Payment Card Industry compliant data centres, as well as a global network which spans half-way around the world with various European points-of-presence. This network includes the Europe India Gateway submarine cable system from the UK to India, connecting three continents and linking to other subsea connections, in which Gibtelecom is a consortium shareholder. Gibtelecom is accredited as a ‘Recognised for Excellence’ member of the European Foundation for Quality Management.
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GREENLAND TELE-POST
Turnover 2015:
€113 million
Employees: 478
GUERNSEY Sure
TELE-POST covers a population of 56,000 scattered over thousands of kilometres, providing telecommunications, information technology and postal services. Even the smallest village has radio, TV and a telephone link to the outside world, and even small settlements have broadband internet and mobile phone services. The head office is in Nuuk, and the company is represented in every town in Greenland.
Turnover 2015:
$130+ million
Employees: 275
Sure is Guernsey’s incumbent telecoms provider and we can trace our history in the islands back to 1896 when the Guernsey States Telephone Department decided to establish an independent telephone system for the island, which would have a maximum of 400 subscribers. Nowadays, Sure supplies telecommunication services in and from three major offshore jurisdictions. Across Channels Islands and Isle of Man, we deliver mobile, broadband, fixed line, data centre and enterprise solutions to consumers, corporate and public sector clients.
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GUYANA GT&T
Turnover 2015: $2.4 million
Employees: 716
GT&T is Guyana’s incumbent telecoms provider since 1991. GT&T’s shares are owned by Atlantic Tele-Network (80%) and Hong Kong Golden Telecom Company Ltd (20%). The Company offers national and international voice services under an exclusive license, and cellular, broadband, and enterprise data services in a competitive market. The company has concluded a trial FTTH network and is poised to deploy LTE. GT&T owns capacity on the Americas II cable and has partnered with Suriname’s Telesur to land a deepsea cable in Guyana.
ICELAND Mila
Míla has for over 100 years built up, maintained and operated a state of the art telecommunications network in Iceland. Míla is the market leader in this market in Iceland.
Turnover 2014: €39.5 million
Employees: 105
Míla sells its solutions to companies and institutions engaging in telecommunication activities and Icelandic telecommunication companies utilize Míla’s network in most of their solutions. Míla’s products include access to the local loop, leased lines services, bit-stream access and co-location.
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ICELAND Siminn
Turnover 2015: €209 million
Employees: 820
ISLE OF MAN Manx Telecom
Siminn owns and operates companies in telecommunications, information technology and entertainment. The largest company of the group is Siminn - Iceland Telecom, founded in 1906 is also the parent company. The main subsidiaries of Siminn are, Míla, the biggest infrastructure provider in Iceland and Sensa, an enterprise IT company. In addition Siminn owns a few smaller specialized IT and telco companies. Skjarinn, Siminn´ s broadcasting company, was merged with Siminn last year.
Turnover 2015: £79.6 million
Employees: 290
Manx Telecom is the leading communication solutions provider on the Isle of Man, offering a wide range of fixed line, broadband, mobile, and data centre services to businesses, consumers and the public sector on the Isle of Man.
In global markets, we provide world class connectivity and data hosting services, plus a growing portfolio of international “smart SIM” solutions, Connection Critical Mobile, Machineto-Machine (M2M), International Mobile Virtual Network Enabler (MVNE), and Global Messaging products and services.
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JERSEY JT GROUP LTD
Turnover 2014:
152.4 million
Employees: 600
JT is a full-service Tier-1 provider with a 120-year heritage based in the Channel Islands, offering domestic / business enterprise customers a range of worldclass services including; voice & data; consultancy; co-location; data hosting; internet; security; cloud back-up; fixed / mobile technologies; e-Gaming; M2M; Cloud Services (IaaS); fully managed IT services; & wholesale solutions. With an international presence across Europe, Asia & the US they support 1 million global consumer subscribers and 2,177 active business customers.
JT’s award winning Gigabit Isles pointto-point fibre optic network programme ranks Jersey 4th globally for fibre connectivity and will provide fibre connections to every premise in Jersey. In 2015 it completed deployment of a state-of-the art 4G mobile network making the Channel Islands one of the most seamlessly connected places in the world.
POST is Luxembourg’s leading post and telecommunications company providing fixed, mobile, satellite, broadband and ICT services. POST Telecom has points of presence in Frankfurt, Amsterdam, London, Brussels and Strasbourg.
Turnover 2015:
€439 million
Employees: 1.421
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LUXEMBOURG POST Luxembourg
MALTA GO
Turnover 2015: €123.7 million
Employees: 850
GO is Malta’s leading operator - a truly converged and integrated quad-play, communications and entertainment company, powering over 500,000 connections. GO provides services to the business community, including cloud services, networking solutions, and managed co-location facilities. GO’s infrastructure is fibre-powered and the company is the only Maltese operator to have access to three submarine cables which link Malta to the world.
SAN MARINO San Marino Telecom
San Marino Telecom Spa, is the first independent mobile, fixed and internet operator in the country that owns Data Center, mobile and wi-fi networks. The Company provides value added services and proposes to offer modern roaming solution, MVNE as well SMS and Voice termination services.
Turnover 2015: €1.5 million
Employees: 10
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3. TELEFORUM DELEGATES
Aland Islands - ALCOM
Jonas Sundborg Chairman
Thomas Lax Chief Technical Officer
Peter Löfman Head of Network
Andorra - ANDORRA TELECOM
Jordi Nadal Bentade Chief Executive Officer
Carles Casadevall Soler Chief Roaming and International Officer
Joan-Marc Lauga Courtil Chief Technology Officer
Cabo Verde - CABO VERDE TELECOM
Eduardo Manuel Trigueiros Mendes Chief Executive Officer
Jose Luis Livramento M.A.De Brito Administration Board Advisor
Cyprus - CYTA
Michalis Achilleos Chief Executive Officer
Chrysis Phiniotis Manager Networks & Service Platforms
Loizos Christofi Fixed Communication Services
Stavros Panayiotou Information Services – Business Intelligence
Costas Pantziaros Head Service Platforms
Zois Papadopoulos Radio Access Network
Niki Ioannou Business Market
Elena Kattirdji Line Access Network
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Faroe Islands - FAROESE TELECOM
Jan Ziskasen Chief Executive Officer
Gibraltar - GIBTELECOM
Tim Bristow Chief Executive Officer
Lianne Azzopardi
Marketing & Business Development Executive
Greenland - TELE POST
Anders Barslund Chief Commercial Officer
Guernsey - SURE
Edward Saints Chief Executive Officer
Cyrille Joffre Chief Technology and Information Officer
Guyana - GT&T
Gene Evelyn Consultant, Regulatory & Legal Affairs
Iceland - MILA
Jon R. Kristjansson Managing Director
Iceland - SIMINN
Orri Hauksson Chief Executive Officer
Thor Jes Thorisson Technology Manager
Magnus Ragnarsson Director Media and Markets
Isle of Man - MANX TELECOM
Gary Lamb Chief Executive Officer
Kevin Paige Chief Technology Officer
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Jersey - JT GROUP LTD
Graeme Millar Chief Executive Officer
Daragh McDermott Corporate Affairs Director
Thomas Noel Managing Director – Wholesale Division
Chris Godsmark Strategic Advisor
Luxembourg - POST LUXEMBOURG
Marc Petulowa Delegated in commercialization and development
Malta - GO
Yiannos Michaelides Chief Executive Officer
Charmaine Farrugia Chief Business Planning & Transformation Officer
Arthur Azzopardi Chief Strategy & Business Development Officer
Stefan Briffa Senior Manager, Regulatory Affairs
San Marino - SAN MARINO TELECOM
Andrea Della Balda Chief Executive Officer
TELEFORUM OF SMALL STATES
Joe Busietta Consultant
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4. SPONSORS PLATINUM HUAWEI TECHNOLOGIES
Co. LTD
www.huawei.com
Huawei is a leading global ICT solutions provider. Through its dedication to customer-centric innovation and strong partnerships, it has established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer and cloud computing fields. It is committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Its products and solutions have been deployed in over 170 countries, serving more than one-third of the world’s population.
CCS GROUP
www.ccs.bm
CCS Group International is a Bermuda based full service information technology company that provides local and international customers with advanced communications solutions and consulting services. CCS has been providing services to Bermuda, the Caribbean, North America and Europe for over 30 years. Since its inception CCS has focused on providing experienced consultants and quality, industryleading solutions. Services include: Service Provider Infrastructure, Enterprise Networking, Collaboration, Application Development, Structured Cabling, Server, Storage and Virtualisation.
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GOLD
HANSEN TECHNOLOGIES
www.hsntech.com
Hansen Technologies is a global provider of customer care and billing solutions to utilities, Pay TV operator and telecommunications companies, and is listed on the Australian Stock Exchange (ASX: HSN). Hansen Technologies was founded in 1971, with head office in Melbourne, Australia and also holds offices in United States, New Zealand, China, Argentina, the United Kingdom, Germany, South Africa and Denmark, with a total of 580 employees worldwide, and is a globally-recognized provider with more than 200 telco’s and utilities in over 90 countries worldwide.
In May 2015 Hansen Technologies acquired TeleBilling and today TeleBilling is the competence center for the naviBilling product.
SILVER OMNITELE
www.omnitele.com
Omnitele provides consulting and expert services for telecom operators and regulators in network strategy, design and quality assurance. Our mission is to maximise mobile subscriber quality of experience and minimise operator network expenditures. The company was founded in 1988 to set up world’s first GSM network. Since then we have completed over 1000 projects in over 80 countries around the globe.
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POLYSTAR
www.polystar.com
Polystar enables Communications Service Providers to achieve excellence in CEM, Big Data Analytics, Service Assurance, Network Monitoring and High Performance Testing. We help CSPs to simplify their CEM strategies and drive operational efficiency through real-time network analytics. Polystar’s real-time Network and Customer Insights uncover a goldmine of data, which yields indispensable analytics to CSPs. Polystar is recognized as one of the fastest-growing companies in Sweden. Since Polystar’s foundation in Stockholm in 1983, we have experienced continuous and sustainable growth, and evolved to a global presence, serving our customers in over 50 countries.
SEPARATE REALITY
www.separatereality.co.uk
Separate Reality are experts in self-care and customer-care systems for the telecommunication industry with a particular emphasis on user experiences and the overall customer experience that results from multi-channel interactions.
We advise and deliver desktop portals and smart apps that either empower your customers to manage themselves from home (self-care) or enable you to manage your customers from the call-center or retail outlet more efficiently (customer-care). Always to reduce operational costs, increase sales and increase customer loyalty.
To support our consultancy practice and help differentiate us from our competitors we have a number of products, including powerful integration frameworks, RAD environments and fully operational e2e solutions, that either accelerate and de-risk custom developments or are sold as off-the-shelf products. We also have significant expertise in unlocking the potential in both Kenan and Comverse One billing platforms.
We always deliver an excellent return on investment and we have a proud portfolio.
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Symsoft’s communications solutions enable operators globally to strengthen their competitive positioning by securing and increasing revenue streams while reducing the total cost of ownership. Its products and service within the area of Real-Time BSS, Messaging, Network Security and MVNO, allows operators of all sizes to provide traditional communications services but also to take advantage of new opportunities within wholesale and IoT.
Symsoft serves customers in more than 40 countries and has a strong track record of delivering, commissioning, operating and supporting solutions in complex environments for over 25 years. Among our customer base of more than 70 operators, we proudly include Teleforum members Siminn, Føroya Tele and Ålcom.
Symsoft is a part of CLX Communications, a publically company listed on Nasdaq Nordic since 2015.
BRONZE
2OPERATE A/S
www.2operate.com
2operate provides a unique OSS solution, 2solve, using smart algorithms to boost productivity in Network Assurance processes. The solution reduces incident handling time by enabling personnel in both Frontline Support and Back Office to detect and diagnose network incidents faster. 2solve achieves automated incident diagnostics on top of vendor-specific OSS data by exploiting advanced statistical algorithms and pre-configured knowledge bases. Full return-on-investment of the deployment of 2solve is reached within months.
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SYMSOFT www.symsoft.com
ABIBA SYSTEMS
www.abibasystems.com
ABIBA Systems is an Advanced Big Data Analytics company focused on providing revenue enhancing solutions for telecom operators. Its advanced analytics and campaign management solutions are designed to be flexible, scalable and easy to use. They can be offered either on-premises or in the cloud. The ABIBA solution portfolio leverages the power of technology to enable executive management to quickly identify revenue maximization opportunities. Our BI and Analytical Campaign solutions enable our clients to gain meaningful insight from the disparate sources of multi format, high volume data and to plan and execute effective targeted customer actions.
ABIBA solutions have been deployed with telecom operators in 25 countries covering more than 100 million subscribers.
BLUE TELECOM CONSULTING (BlueTC®)
www.blue-tc.com
Blue Telecom Consulting is an independent consultancy with in-depth knowledge of telecom networks that provides innovative solutions and services aimed at evolving and optimising operator networks. The company works within the following main service lines: Network & Performance Analytics, IoT Service Monitoring and Assurance, IMS / VoLTE Services, including Testing Automation for voice interconnects, IMS Security and Conformance Audits, and finally System & Operational Automation and Optimisation.
The company works with leading operators globally, often in multivendor environments offering independent insights related to resolving complex problems.
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CERILLION
www.cerillion.com
Cerillion is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance and transportation sectors. These are used to price and bill subscriptions and usage for wholesale, retail and white label services; B2B and B2C offerings and multi-country service provider portfolios.
CHARLES RUSSELL
www.charlesrussellspeechlys.com
Charles Russell Speechlys is a leading law firm headquartered in London with offices in the UK, Europe and the Middle East, specialising in the Communications, Media and Technology sectors. We have specialists in transactional, regulatory and litigation/dispute resolution matters, all with expertise in the communications’ and related fields. Thus, we advise on issues as diverse as cyber security/ data protection, infrastructure sharing, licence processes, MVNOs etc. We act for operators, regulators, governments and many other entities, including suppliers, customers and investors, in what is a global sector.
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5. SPONSOR REPRESENTATIVES
PLATINUM
HUAWEI
Mr. Junfeng Li
Mr. Limin Song
Mr. Xiujin Lai
President of CNBG, Huawei CEE & Nordic Region
Chief Strategy & Marketing Officer, Huawei CEE & Nordic Region
Vice country General Manager, Huawei Technologies S.A.
Mr. Zheng Li Country Manager
Mr. Nikolaos Lazaris Deputy Country Manager
Mr. Alexandros Mameletzis Solution Sales Manager
GOLD
CCS GROUP
Mr. Kory Logan Sales and Marketing Director
Mr. David Franjoso Solutions Architect
Mr. John Lenathen Manager Business Development
HANSEN TECHNOLOGIES
Mr. Daniel Ask Rühmann Sales Director Europe
Mr. Claus Rasmussen VP Product Development
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SILVER
OMNITELE
Mr. Arnold van Holten
POLYSTAR
Head of Sales & Marketing, region Europe
Mr. Göran Mannerstråle Chief Executive Officer
Mr. Ola Barthelson Business Region Director
SEPARATE REALITY
Mr. Nick Jennings Chief Executive Officer
Mr. Alistair Woodward Operations Director
SYMSOFT
Mr. Petter Naslund VP Product Management
Mr. Johan Rosendahl Chief Executive Officer
BRONZE
2OPERATE A/S
Mr. Lars Moltsen Chief Science Officer
ABIBA SYSTEMS
Mr. Sean Dexter Director
BLUE TELECOM CONSULTING
Mr. Ian Ginn UK Sales Director
CERILLION
Mr. Louis Hall Chief Executive Officer
Mr. Dominic Smith Marketing Director
CHARLES RUSSELL
Mr. Mark Moncreiffe Partner
Miss Elora Mukherjee Solicitor
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