Assessment Task 3 Instructions

Complete the following activities:

1. Create a Change management presentation Develop a presentation to assist in informing employees about the change management plan that you developed in Assessment Task 2, as well as the communication and education plan to be adopted during the change management process.

The purpose of the presentation is to ensure that employees are fully informed and have the opportunity to contribute to the change management process.

Review Kotter’s 8-Step change model to assist you in developing a presentation that will appeal to staff and will promote acceptance of the change.

Ensure that you are providing comprehensive information to staff to assist them to accept the changes. During the presentation, allow for some time when staff have the opportunity for input, as this will facilitate acceptance of the change. This will relate to the risk control treatments that you identified in your briefing report.

Your presentation should include graphics such as images, charts and tables. You must develop the required number of slides to support a presentation of about 30 minutes.

The presentation you develop must clearly outline: • The rationale and vision for the change • The benefits of the change • Impacts of the change on operations • Strategies to be adopted to minimise the negative effects on staff. This should also include an outline of the proposed arrangements for redundancies and the restructuring of current jobs in head office.

2. Send an email to the CEO (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment, and seek their feedback

Attach your completed Change management presentation to the email. Your assessor will advise you of the date and time that your presentation is to take place.

3. Deliver your presentation Using the Change management presentation that you have developed, deliver a presentation to staff. Your assessor will be present as one of the staff members and will also organise another 2 or 3 other students to attend.

At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation. Also inform staff that you would like to brainstorm further change management ideas at the end of the session.

Go through each of your power point slides, explaining the changes and the change management process. You should also describe the communication and education activities that you have planned. You must provide comprehensive information, outlining the coming changes to assist staff in accepting the changes. You must also provide the opportunity for their input, which will also facilitate their acceptance of change.

Bear in mind that there will be some sensitivities, as the changes will require job losses. Your assessor will roleplay a staff member who is upset with the changes, and you will be expected to respond to that staff member using effective communication and problem-solving skills.

During the presentation, demonstrate effective communication skills including: • Speaking clearly and concisely • Using non-verbal communication to assist with understanding • Asking questions to identify required information • Responding to questions as required • Using active listening techniques to confirm understanding of issues and questions raised by employees.

At the conclusion of your presentation, seek feedback from staff on the changes that will be implemented for Samson Media. Ask them for their ideas to inform your change management plan and your communication and education plan. Take notes on this feedback.

4. Finalise your change management plan and your communication and education plan. These updates should include the feedback that came out in the meeting. Ensure that the finalised documents are named accordingly.

5. Send an email to the CEO (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. The email text should give a summary of the meeting, and the changes that you have made to the attachments.

Attach your finalised change management plan and your finalised communication and education plan to the email.