Step 2 - Verify Insurance Eligibility Checking a patient’s insurance eligibility and benefits is essential to your practice income and productivity. Your staff can perform eligibility checks in several ways depending on the processes you follow in your practice. To verify information, you can follow one of these methods:
Method 1 - Check the website of the insurance carrier to verify if the information on the patient’s insurance card is up-to-date and correct.
Method 2 - If you have hired managed billing services, the company can check patient insurance eligibility on your behalf. This will save you time and effort.
Method 3 - Call the insurance representative directly. When you have the payer rep on the line, make sure to ask these questions and gather crucial information:
5-Step Protocol to Increase Patient Collections
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