Step 4 - Streamline the Payment & Billing Process Providers may be able to collect more patient revenue and improve patients’ financial experience by implementing a streamlined payment and billing process. Here are several ways that will help chiropractic practices to collect more patient balances:
a. Accept multiple payment methods Increase the likelihood of collecting balances at the time of service by offering a variety of payment methods, including cash, credit/debit card, or check.
b. Offer an online payment option
Empower your patients by providing an online portal where they can pay their bills at their own convenience. Offering an online payment option will help your practice increase collections and give patients peace of mind that they can pay for the treatments when they want.
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5-Step Protocol to Increase Patient Collections
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