Key Takeaways
To improve patient payment collections, chiropractic practices may want to consider:
• Ensuring accurate insurance and contact information is collected. • Verifying insurance eligibility before the time of service. • Simplifying billing process with chiropractic billing software. • Providing electronic payment methods to patients. • Training staff on how to communicate and deal with patient collections. • Educating patients about the changing environment of financial responsibility. • Tracking collections on a weekly or monthly basis to monitor and improve financial health.
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5-Step Protocol to Increase Patient Collections
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