2016 KBRG Research - US Community Banks by KBDude

Karlo A. Bustos

For more information:

CEO & Chief Analyst

Phone: +1 617-898-7476

Email: kbustos@kbrg.co

All proprietary information and analysis held within this document is the absolute property of KBRG, LLC. No part of this document may be produced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, nor may it be used outside the scope of the engagement for which it was supplied or disseminated, without the prior written permission of KBRG, LLC. www.kbrg.co

PROPRIETARY & CONFIDENTIAL

RESEARCH & ANALYSIS METHODOLOGY: KBRGâ&#x20AC;&#x2122;s research and analysis was a compilation of public data available on SNL along with previous research and data compiled by KBRG. KBRG uses the most recent publicly available data for the companies involved. For this research, the analysis performed was focused on US banks with assets of $1$10 billion for the fiscal year 2016. The main metric used is SET (Salary Expense Transformation) Metric - Salary Expense as a % of Total Non-Interest Expense (NIE) is used to identify excess cost. It is an external view of a companyâ&#x20AC;&#x2122;s performance as compared to its peer group in terms of salary expense within total non-interest expense. Adjustments may have been made to the data to provide true, consistent and comparable figures. It necessarily requires disaggregation to determine regional performance. Each company is compared against a peer group from its own region as identified through their primary supervisory body region. The resulting excess cost opportunity range is the difference of SET metric when compared to the Upper Quartile of its peer group multiplied by the annual total non-interest expense. REGIONAL PERFORMANCE BREAKDOWN: Our research looked at banks within their respective regions as determined by their main regulatory oversight body. This allows for fair comparison of supporting compliance to regional regulatory expectations as well as average cost of having sufficient staff in these regions. Below is a table that breaks each of the regional make up of banks along with average assets: # of Banks 216 131 123 191 168

Regional Breakdown Northeast Southeast Central Midwest West

Average Assets $3.0BN $2.7BN $2.3BN $2.7BN $3.0BN

Average Northeast Region bank profile: The average bank in the Northeast region held total assets of $3BN, had ~363 full-time employees with an average annual salary of $95.7K, total non-interest expense of $75.4MM, a SET metric of 54.3% and $3.4MM in excess cost. As can be seen in the graph below, the gap between the average bank vs the top performer in the region has continued to expand, by over 390bps in 2016, from 270bps in 2015.

Northeast Region - SET Metric Performance 55.0% 54.0% 53.0%

54.3% 53.5%

52.8%

52.0% 51.0% 50.0%

50.8% 50.0%

50.4%

49.0% 48.0% 47.0% FY 2014

FY 2015 Average

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FY2016

Top Performer

PROPRIETARY & CONFIDENTIAL

Average Southeast Region bank profile: The average bank in the Southeast region held total assets of $2.7BN, had ~313 full-time employees with an average annual salary of $78.2K, total non-interest expense of $75.8MM, a SET metric of 52.6% and $3.3MM in excess cost. As can be seen in the graph below, the gap between the average bank vs the top performer in the region compressed in 2016, to 270bps from 330bps in 2015.

Southeast Region - SET Metric Performance 53.0% 52.0%

52.6%

52.2% 51.6%

51.0% 49.9%

50.0%

49.0%

48.9%

48.0% 47.0% FY 2014

FY 2015 Average

FY2016

Top Performer

Average Central Region bank profile: The average bank in the Central region held total assets of $2.3BN, had ~305 full-time employees with an average annual salary of $79.7K, total non-interest expense of $62.8MM, a SET metric of 53.6% and $3.6MM in excess cost. As can be seen in the graph below, the gap between the average bank vs the top performer in the region has continued to expand, by over 380bps in 2016, from 320bps in 2015.

Central Region - SET Metric Performance 54.0% 53.0%

53.6%

53.4% 52.7%

52.0% 51.0%

50.2%

50.1%

50.0%

49.8%

49.0% 48.0% 47.0% FY 2014

FY 2015 Average

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FY2016

Top Performer

PROPRIETARY & CONFIDENTIAL

Average Midwest Region bank profile: The average bank in the Midwest region held total assets of $2.7BN, had ~363 full-time employees with an average annual salary of $81.3K, total non-interest expense of $82.3MM, a SET metric of 54.1% and $4.4MM in excess cost. As can be seen in the graph below, the gap between the average bank vs the top performer in the region has improved, residing at ~380bps in 2016, down from 470bps in 2015.

Midwest Region - SET Metric Performance 55.0% 54.0% 53.0% 52.0% 51.0% 50.0% 49.0% 48.0% 47.0% 46.0%

54.1%

54.0%

53.5%

50.3% 49.3%

49.0%

FY 2014

FY 2015 Average

FY2016

Top Performer

Average West Region bank: The average bank in the West region held total assets of $3BN, had ~361 full-time employees with an average annual salary of $93.2K, total non-interest expense of $116.2MM, a SET metric of 53% and $3.9MM in excess cost. As can be seen in the graph below, the gap between the average bank vs the top performer in the region has compressed, sitting at ~210bps in 2016, down from 290bps in 2015.

West Region - SET Metric Performance 53.5% 53.0% 52.5% 52.0% 51.5% 51.0% 50.5% 50.0% 49.5% 49.0% 48.5%

53.0%

52.9%

52.7%

50.9% 50.1%

50.0%

FY 2014

FY 2015 Average

FY2016

Top Performer

When reviewing the trends across all five regions, it should be noted that the Midwest was flat regarding excess cost, but remains with the highest average excess cost at $4.4MM. The region that experienced the highest increase in excess cost was the Northeast, with an average excess cost of $3.4MM up from $2.7MM in 2015, roughly a 27% increase. The other regions that took #2, 3 and 4 respectively were; Central – up ~23%, from $2.9MM in 2015 to $3.6MM in 2016, Southeast – up 7.2%, from $3.1MM in 2015 to $3.3MM in 2016, and the West – up 6.7%, from $3.6MM in 2015 to $3.9MM in 2016.

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PROPRIETARY & CONFIDENTIAL

IN CONCLUSION – US BANKS HAVE AN OPPORTUNITY TO IMPROVE PROFITABILITY AND RETURNS In order to avoid this excess cost trap, executives of these fundamental institutions should adopt best practices used by their top performing peers: 1. Tools and Systems - Ensure your organization has a central repository of all compliance related documentation as well as regulatory feedback and audit findings. A system should be in place (technology or not) to then report on progress and identify areas of concern and roadblocks. Management should use this reporting to support the remediation efforts to meet the objective and ensure a successful and sustainable delivery of change. 2. Awareness and Ownership - Implement mandatory training for all key personnel in compliance, risk and finance function as well as all dependent internal constituents. This will ensure all are aware of their specific roles and responsibilities in implementing the change required, while ensuring all on-going monitoring and support of implemented and/or updated processes are rightfully followed and owned. 3. Execution and Prioritization - Align regulatory feedback and audit findings to prioritize remediation efforts with areas of top financial and reputation risk to your organization. This requires a holistic view of all items requiring time, support and investment to be reviewed monthly by management along with key personnel from impacted functions to ensure the basis of #2. In conclusion, to best understand the excess cost opportunity, the average bank in our research; held total assets of $2.77BN, had ~364 full-time employees with an average annual salary of $86.7K, total non-interest expense of $83.4MM, a SET metric of 53.6% and $3.8MM in excess cost. The average net income was $20.4MM, giving the average bank a ROAA (Return on Average Assets) of 0.75%. If the average bank improved their operational efficiency to maintain compliance with today’s regulatory expectations and reduced cost by the $3.8MM in excess cost, the adjusted ROAA would improve by 14bps to 0.89%. As excess cost continues to grow, banks will need to re-assess their cost structure and assure their cost of being compliant is not growing larger than they are able to generate in profits. Bank executives will need to determine which process, people and technology should be revamped to wind down costly legacy processes and implement more efficient and effective ones. ABOUT KBRG AND THE AUTHOR: KBRG’s mission is to deliver actionable results to best align financial institution’s goals and objectives with the most cost-effective manner of achieving compliance in today’s regulatory environment. Bring it back to the basics, a philosophy that serves as a foundation for our company and informs all our work. We fully believe that simplicity is better, and that relationships are the key to success. KBRG helps companies clearly plan and effectively execute their strategic objectives. We are a multifaceted company providing solutions via: • • •

Regulatory Cost Assessment – Independent validation of processes and cost to be compliant Management Consulting – Strategic advisement and planning focused on execution Content Development – Custom and relevant content around best practices Karlo A. Bustos, CEO & Chief Analyst at KBRG, LLC Karlo Bustos, the founder and CEO of KBRG, is a proven strategy and finance professional with strong analytical and diverse industry knowledge. With expertise in leading benchmarking and financial analysis along with market/competitive analysis skills, he personally ensures the right result for organizations is always delivered.

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PROPRIETARY & CONFIDENTIAL

RESEARCH AND ANALYSIS PROVIDED BY:

NEW RESEARCH BY KBRG: US Banks have more than $3BN in Excess Cost SUMMARY OF FINDINGS Banking regulations are complex and continuously evolving. Today’s financial institutions must adapt to stay in compliance, but at what cost? Costs to be compliant continue to grow inefficiently due to the reactive nature of regulatory feedback and enforcement. The finance and compliance functions in today’s banks are struggling to maintain operational efficiency while ensuring regulatory expectations are met. KBRG performed an assessment of its proprietary metric – “SET” (Total Salary cost as a % of Total Non-Interest Expense) on all 829 US Banks and Credit Unions with assets from $1 – $10BN (as of FY’16). The research of the SET metric showed the following: w Approx. 585, or 70% of the total, have an excess of $3.11BN in cost within their current organizations. w Excess cost increased by more than $300MM over fiscal year 2015. w The SET Metric, a relative measure of salary expense, continued to outpace the increase in total non-interest expense by ~3% annually. w On the other hand, non-interest expense has been steadily growing greater than 7% annually. w Total assets in the meantime have grown by ~10%, while excess cost grew by more than 11% in 2016, outpacing asset growth. w Total number of full-time employees (where data is available) has been steadily increasing over the last three years, with over 300,000 employed at the end of 2016. w The average employee was making more than $86,000/yr. in salary in 2016, an increase of roughly 3% over 2015. w The average bank; held total assets of $2.77BN, had ~364 full-time employees with an average annual salary of $86.7K, total non-interest expense of $83.4MM, a SET metric of 53.6% and $3.8MM in excess cost. For more information, please contact: Karlo A. Bustos CEO & Chief Analyst Phone: +1 617-898-7476 Email: kbustos@kbrg.co RESEARCH & ANALYSIS METHODOLOGY: KBRG’s research and analysis was a compilation of public data available on SNL along with previous research and data compiled by KBRG. KBRG uses the most recent publicly available data for the companies involved. For this research, the analysis performed was focused on US banks with assets of $1-$10 billion for the fiscal year 2016. The main metric used is SET (Salary Expense Transformation) Metric - Salary Expense as a % of Total Non-Interest Expense (NIE) is used to identify excess cost. It is an external view of a company’s performance as compared to its peer group in terms of salary expense within total non-interest expense. Adjustments may have been made to the data to provide true, consistent and comparable figures. It necessarily requires disaggregation to determine regional performance. Each company is compared against a peer group from its own region as identified through their primary supervisory body region. The resulting excess cost opportunity range is the difference of SET metric when compared to the Upper Quartile of its peer group multiplied by the annual total non-interest expense.

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PROPRIETARY and CONFIDENTIAL

1 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name

Region

Central Region Nationwide Bank John Deere Financial, F.S.B. First Business Bank Evansville Teachers Federal Credit Union Wisconsin Bank & Trust Purdue Federal Credit Union Educators Credit Union Elements Financial Federal Credit Union Centra Credit Union Isabella Bank Parkway Bank and Trust Company Baxter Credit Union Wright-Patt Credit Union, Inc. State Bank of the Lakes Old Plank Trail Community Bank, National Association Lake Trust Credit Union Busey Bank MainSource Bank Capital Credit Union University of Wisconsin Credit Union Horizon Bank, National Association Michigan State University Federal Credit Union Alliant Credit Union Scott Credit Union Credit Union ONE Dow Chemical Employees' Credit Union Consumers Cooperative Credit Union Republic Bank of Chicago Marquette Bank St. Charles Bank & Trust Company Byline Bank Advia Credit Union I H Mississippi Valley Credit Union Teachers Credit Union Beverly Bank & Trust Company, National Association Summit Credit Union Northbrook Bank & Trust Company First Mid-Illinois Bank & Trust, National Association Connexus Credit Union First Federal Savings and Loan Association of Lakewood Royal Credit Union Sterling Bancorp, Inc. Sterling Bank and Trust, FSB Village Bank & Trust Altra Federal Credit Union West Suburban Bank General Electric Credit Union FORUM Credit Union Hinsdale Bank & Trust Company National Exchange Bank and Trust 1st Source Bank Lake Michigan Credit Union Farmers National Bank of Canfield North Shore Bank, FSB Bank First National Merchants Bank of Indiana Michigan Schools and Government Credit Union Fox Communities Credit Union Peoples Bank First Federal Bank of the Midwest Peoples National Bank, N.A. Genisys Credit Union KEMBA Financial Credit Union First National Bank and Trust Company Farmers & Merchants State Bank Tri City National Bank

Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central

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2016 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

6,870,076 2,539,763 1,275,269 1,277,552 1,065,715 1,062,565 1,678,860 1,330,742 1,363,239 1,677,874 2,488,919 2,629,405 3,459,301 1,018,989 1,308,252 1,775,027 5,382,961 4,080,967 1,198,414 2,331,002 3,133,166 3,413,046 9,508,908 1,092,616 1,089,661 1,528,748 1,051,926 1,824,589 1,557,778 1,025,950 3,296,570 1,347,692 1,086,646 3,026,240 1,116,947 2,664,821 1,966,760 2,200,305 1,491,081 1,633,269 2,025,442 2,164,369 2,163,648 1,386,642 1,254,502 2,243,410 2,821,061 1,304,929 2,066,735 1,997,501 5,478,967 4,823,232 1,948,257 1,876,569 1,313,174 2,717,742 1,669,905 1,260,750 3,420,466 2,459,024 1,124,422 2,204,471 1,069,495 1,148,368 1,035,722 1,425,944

SET Metric FY 2016 22.5% 26.0% 34.0% 34.3% 35.8% 38.5% 38.7% 41.1% 42.7% 42.8% 43.0% 43.3% 43.5% 43.7% 43.9% 46.9% 47.1% 47.1% 47.4% 47.5% 47.9% 48.7% 48.8% 48.8% 48.8% 48.8% 48.8% 49.0% 49.1% 49.4% 49.7% 50.0% 50.1% 50.1% 50.8% 51.0% 51.1% 51.3% 51.5% 51.5% 51.7% 51.7% 51.9% 51.9% 52.1% 52.1% 52.1% 52.3% 52.3% 52.5% 52.7% 52.8% 52.8% 52.8% 53.1% 53.2% 53.6% 53.7% 53.7% 53.9% 54.1% 54.2% 54.2% 54.2% 54.4% 54.4%

Excess Cost

Quartile

FY 2016 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $1 MM $1 MM $1 MM $1 MM $1 MM $1 MM $ MM $1 MM $1 MM $1 MM $1 MM $1 MM $1 MM $5 MM $4 MM $2 MM $2 MM $1 MM $1 MM $2 MM $1 MM $4 MM $3 MM $2 MM $2 MM $1 MM $2 MM $1 MM $2 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 21.0% 25.4% 40.1% 35.4% 38.0% 41.4% 40.2% 46.0% 42.9% 42.8% 46.5% 43.2% 43.0% 43.6% 44.9% 42.9% 49.2% 48.0% 50.1% 46.5% 49.5% 49.5% 51.8% 47.2% 52.0% 46.1% 48.2% 47.0% 49.9% 49.4% 43.8% 51.2% 49.9% 50.7% 50.4% 51.0% 54.2% 51.6% 50.0% 54.0% 51.3% 53.5% 53.6% 53.4% 50.6% 53.9% 55.0% 52.8% 51.0% 57.5% 53.4% 52.5% 55.1% 55.6% 54.2% 56.7% 53.4% 53.4% 52.3% 53.4% 55.4% 53.5% 52.2% 55.3% 55.2% 54.2%

Excess Cost

Quartile

FY 2015 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 2 1 1 1 1 1 1 2 1 2 2 2 2 2 1 2 2 2 2 2 2 2 3 2 2 4 2 2 3 3 3 3 2 2 2 2 3 2 2 3 3 2

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $2 MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $1 MM $ MM $2 MM $1 MM $1 MM $1 MM $1 MM $ MM $2 MM $1 MM $1 MM $ MM $2 MM $5 MM $3 MM $2 MM $3 MM $1 MM $1 MM $1 MM $1 MM $2 MM $2 MM $2 MM $1 MM $1 MM $1 MM $1 MM $2 MM

SET Metric FY 2014 17.0% 27.3% 42.6% 39.3% 42.9% 42.8% 41.7% 41.9% 43.7% 48.1% 42.6% 42.7% 42.1% 43.2% 42.6% 45.1% 51.4% 46.3% 54.7% 46.1% 51.3% 47.8% 50.3% 29.6% 51.8% 46.9% 48.9% 45.7% 50.7% 49.5% 39.0% 51.7% 50.3% 51.4% 50.8% 49.8% 50.5% 54.2% 51.8% 53.1% 48.9% 54.0% 54.0% 56.7% 49.6% 50.1% 60.1% 53.2% 55.4% 57.4% 53.4% 52.3% 55.0% 51.6% 51.3% 62.5% 53.6% 52.1% 55.1% 50.1% 54.3% 54.1% 53.1% 55.0% 55.8% 52.7%

Excess Cost

Quartile

FY 2014 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 3 1 2 1 2 1 2 1 1 1 2 1 1 2 2 2 2 1 2 3 2 2 1 2 2 3 1 2 4 2 3 4 2 2 3 2 2 4 2 2 3 1 3 3 2 3 3 2

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $1 MM $ MM $1 MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $1 MM $ MM $ MM $ MM $2 MM $ MM $1 MM $ MM $1 MM $1 MM $1 MM $ MM $ MM $3 MM $1 MM $2 MM $2 MM $5 MM $2 MM $1 MM $1 MM $ MM $2 MM $1 MM $1 MM $4 MM $ MM $1 MM $2 MM $1 MM $1 MM $1 MM $1 MM

2 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Lake City Bank BankFinancial, National Association First Farmers Bank & Trust Independent Bank Indiana Members Credit Union Midland States Bank STAR Financial Bank Citizens Equity First Credit Union Westfield Bank, FSB Community First Credit Union LCNB National Bank Centier Bank Old Second National Bank Landmark Credit Union Bank of Edwardsville Home Savings Bank First Defiance Financial Corp. DFCU Financial United Federal Credit Union CoVantage Credit Union German American Bancorp United Community Bank First Community Financial Bank Banterra Bank Park National Bank Civista Bank First Financial Bank, National Association Heartland Bank and Trust Company WESTconsin Credit Union Blackhawk Bank & Trust First Merchants Bank MutualBank Alpine Bank & Trust Co. iAB Financial Bank River Valley Bank Morton Community Bank Carrollton Bank First Financial Bank Bank Mutual Corporation Union Savings Bank Bank Mutual First National Bank of America Beacon Credit Union Glenview State Bank First Bank Financial Centre Monroe Bank & Trust National Cooperative Bank, N.A. Bridgeview Bank Group First Bank of Highland Park Inland Bank and Trust First American Bank Lake Forest Bank & Trust Company Johnson Bank Lakeside Bank State Farm Federal Credit Union Waterstone Financial, Inc. WaterStone Bank, SSB Central Region Average Midwest Region Wells Fargo Bank South Central, National Association World's Foremost Bank Inter National Bank First Command Financial Services, Inc. TIAA-CREF Trust Company, FSB TIB-The Independent BankersBank, National Association First Bank & Trust New Mexico Bank & Trust Central Bank of the Ozarks

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Region Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central Central

Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest

SET Metric

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 4,276,959 1,617,391 1,612,900 2,537,351 1,692,561 3,230,875 1,847,996 5,614,191 1,238,215 2,619,356 1,305,671 3,483,848 2,227,613 3,216,124 1,712,246 2,190,097 2,477,263 4,362,200 2,252,297 1,376,405 2,953,338 1,422,581 1,265,728 1,460,400 7,393,408 1,375,455 2,907,949 2,968,666 1,102,046 1,271,310 7,178,756 1,551,078 1,249,501 1,083,751 1,141,911 3,306,991 1,443,000 8,422,140 2,648,639 2,925,022 2,647,424 1,121,439 1,187,589 1,252,805 1,096,290 1,356,363 2,224,466 1,095,554 1,476,089 1,020,784 3,776,458 3,291,586 4,453,590 1,406,827 3,976,787 1,790,163 1,787,453 2,326,839

FY 2016 54.6% 54.7% 54.8% 54.9% 54.9% 55.2% 55.2% 55.4% 55.7% 55.9% 55.9% 55.9% 56.3% 56.4% 56.6% 56.6% 56.6% 56.7% 56.7% 57.1% 57.5% 57.6% 57.8% 57.8% 58.1% 58.3% 58.5% 58.6% 58.6% 58.9% 58.9% 58.9% 59.8% 60.0% 60.1% 60.3% 60.6% 61.0% 61.1% 61.1% 61.2% 61.2% 61.3% 61.4% 61.7% 61.9% 62.0% 63.1% 63.3% 63.3% 64.2% 64.9% 66.3% 67.4% 74.0% 76.8% 77.2% 53.6%

$ $ $ $ $ $ $ $ $

9,266,420 5,896,895 1,618,773 1,002,989 4,518,183 2,681,854 1,357,977 1,374,647 1,255,965

1.3% 7.6% 10.6% 25.9% 34.0% 34.2% 37.2% 37.4% 41.2%

Excess Cost

Quartile

SET Metric

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2016 $3 MM $2 MM $2 MM $5 MM $2 MM $6 MM $3 MM $7 MM $2 MM $3 MM $2 MM $6 MM $4 MM $5 MM $3 MM $3 MM $5 MM $5 MM $5 MM $2 MM $6 MM $3 MM $2 MM $3 MM $15 MM $4 MM $7 MM $7 MM $4 MM $2 MM $16 MM $4 MM $4 MM $3 MM $4 MM $5 MM $3 MM $21 MM $8 MM $7 MM $8 MM $3 MM $3 MM $3 MM $5 MM $4 MM $10 MM $19 MM $3 MM $5 MM $12 MM $11 MM $26 MM $4 MM $4 MM $34 MM $34 MM $4 MM

FY 2015 55.2% 52.7% 58.4% 54.3% 57.0% 53.8% 53.1% 55.9% 54.6% 55.7% 55.1% 56.3% 55.7% 55.5% 54.7% 55.9% 56.0% 54.1% 55.8% 56.6% 57.1% 57.8% 57.4% 51.9% 62.6% 56.5% 60.1% 60.3% 57.5% 59.8% 58.5% 59.3% 60.9% 58.2% 58.6% 60.3% 60.2% 56.9% 62.6% 55.8% 62.7% 61.8% 58.6% 61.1% 60.8% 61.0% 60.4% 56.2% 62.8% 59.7% 62.4% 62.9% 64.3% 58.4% 62.7% 71.0% 71.5% 53.4%

1 1 1 1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM

1.6% 6.6% 59.4% 25.4% 19.1% 33.9% 35.0% 40.0% 38.2%

PROPRIETARY and CONFIDENTIAL

Excess Cost

Quartile

SET Metric

3 2 4 3 3 2 2 3 3 3 3 3 3 3 3 3 3 2 3 3 3 4 3 2 4 3 4 4 3 4 4 4 4 4 4 4 4 3 4 3 4 4 4 4 4 4 4 3 4 4 4 4 4 4 4 4 4

FY 2015 $3 MM $1 MM $3 MM $4 MM $3 MM $4 MM $2 MM $7 MM $1 MM $2 MM $2 MM $5 MM $3 MM $4 MM $2 MM $3 MM $4 MM $3 MM $4 MM $2 MM $4 MM $2 MM $1 MM $1 MM $21 MM $3 MM $9 MM $7 MM $3 MM $2 MM $14 MM $4 MM $4 MM $2 MM $3 MM $5 MM $2 MM $13 MM $9 MM $4 MM $9 MM $3 MM $2 MM $2 MM $4 MM $4 MM $8 MM $7 MM $2 MM $4 MM $11 MM $8 MM $21 MM $2 MM $2 MM $24 MM $24 MM $3 MM

FY 2014 56.2% 51.8% 59.4% 52.0% 55.5% 47.4% 52.4% 54.9% 49.1% 55.0% 51.6% 54.9% 53.9% 55.0% 54.1% 55.0% 53.3% 58.0% 56.1% 56.0% 56.2% 56.9% 56.2% 56.1% 58.0% 54.3% 56.8% 55.1% 57.1% 60.5% 57.8% 56.4% 59.4% 58.0% 56.7% 60.3% 60.5% 56.0% 61.6% 60.2% 61.7% 61.5% 58.0% 61.0% 60.1% 60.5% 54.7% 55.1% 62.7% 57.7% 59.8% 62.7% 63.7% 54.0% 64.9% 66.7% 67.1% 52.7%

1 1 3 1 1 1 1 1 1

$ MM $ MM $4 MM $ MM $ MM $ MM $ MM $ MM $ MM

1.1% 5.2% 51.0% 24.9% 17.8% 33.9% 34.7% 42.6% 41.8%

Excess Cost

Quartile 3 2 4 2 3 1 2 3 1 3 2 3 2 3 3 3 2 4 3 3 3 4 3 3 4 3 4 3 4 4 4 3 4 4 3 4 4 3 4 4 4 4 4 4 4 4 3 3 4 4 4 4 4 2 4 4 4

FY 2014 $4 MM $1 MM $3 MM $2 MM $2 MM $ MM $1 MM $5 MM $ MM $2 MM $ MM $4 MM $3 MM $3 MM $2 MM $3 MM $2 MM $5 MM $4 MM $2 MM $4 MM $2 MM $1 MM $2 MM $13 MM $2 MM $6 MM $4 MM $3 MM $2 MM $12 MM $3 MM $4 MM $2 MM $2 MM $5 MM $2 MM $11 MM $8 MM $5 MM $8 MM $3 MM $2 MM $2 MM $3 MM $4 MM $4 MM $4 MM $2 MM $3 MM $8 MM $8 MM $20 MM $1 MM $2 MM $17 MM $17 MM $2 MM

1 1 2 1 1 1 1 1 1

$ MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM

3 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Arkansas Federal Credit Union Central Bank of the Midwest Texas Dow Employees Credit Union Stearns Bank National Association First National Bank of Santa Fe Beal Financial Corporation GECU Armed Forces Bank, National Association Meta Financial Group, Inc. MetaBank Advancial Federal Credit Union International Bank of Commerce West Texas National Bank Capitol Federal Financial, Inc. First Community Credit Union Capitol Federal Savings Bank Gate City Bank Security Service Federal Credit Union JSC Federal Credit Union Central Bank of Boone County Keesler Federal Credit Union Texas Trust Credit Union First National Bank Texas Texans Credit Union Barksdale Federal Credit Union Nusenda Federal Credit Union Beal Bank, SSB MidSouth Bank, National Association Equity Bank Randolph-Brooks Federal Credit Union American Airlines Federal Credit Union Tinker Federal Credit Union Academy Bank, N.A. Navy Army Community Credit Union Affinity Plus Federal Credit Union Anheuser-Busch Employees Credit Union First Bank Dubuque Bank and Trust Company Great Southern Bank Meritrust Credit Union Firstmark Credit Union Dupaco Community Credit Union Bear State Bank Central Trust Bank Firefly Federal Credit Union Wings Financial Credit Union First Community Credit Union University of Iowa Community Credit Union First State Community Bank Collins Community Credit Union Crescent Bank & Trust Citizens Bank of Philadelphia, Mississippi Origin Bank CommunityAmerica Credit Union First Guaranty Bank First International Bank & Trust Emprise Bank EECU Centennial Bank Los Alamos National Bank First Financial Bank, National Association Frandsen Bank & Trust Pinnacle Bank Communication Federal Credit Union Simmons Bank Southern Bank TruStone Financial Federal Credit Union Southern Bancorp Bank

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Region Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest Midwest

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 1,118,792 1,740,548 2,968,593 1,906,182 1,765,731 7,637,903 2,492,467 1,091,773 4,213,386 4,202,354 1,366,050 9,767,095 1,204,745 9,161,863 2,234,613 9,163,042 1,952,398 9,355,768 1,975,562 1,763,908 2,470,586 1,021,430 1,507,934 1,532,014 1,262,723 1,867,498 2,429,362 1,942,897 2,191,786 7,753,975 6,411,041 3,576,177 1,055,909 2,498,150 1,919,185 1,619,025 6,183,870 1,497,697 4,553,702 1,269,573 1,013,586 1,515,035 2,051,121 2,684,312 1,131,750 4,435,339 1,248,761 3,902,292 2,120,614 1,082,005 1,062,469 1,024,898 4,051,724 2,394,975 1,497,639 2,262,003 1,573,889 1,979,755 9,793,959 1,414,725 6,782,077 1,717,614 4,372,911 1,074,980 8,376,439 1,488,525 1,163,952 1,149,088

SET Metric FY 2016 41.7% 41.9% 42.9% 43.1% 43.7% 44.4% 44.9% 45.1% 45.1% 45.2% 45.6% 45.7% 45.9% 46.4% 46.5% 46.6% 46.6% 46.9% 47.3% 47.4% 47.4% 47.8% 47.9% 48.0% 48.3% 48.5% 48.6% 48.7% 49.1% 49.2% 49.4% 49.6% 49.6% 49.7% 49.8% 49.9% 50.0% 50.0% 50.2% 50.5% 50.6% 50.7% 50.8% 50.9% 51.2% 51.2% 51.4% 51.4% 51.5% 51.6% 51.6% 51.7% 51.8% 52.0% 52.0% 52.1% 52.2% 52.3% 52.4% 52.4% 52.4% 52.6% 52.7% 52.7% 52.9% 53.1% 53.1% 53.1%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

FY 2016 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $1 MM $1 MM $ MM $1 MM $ MM $2 MM $2 MM $1 MM $1 MM $1 MM $1 MM $4 MM $1 MM $3 MM $1 MM $2 MM $1 MM $6 MM $1 MM $1 MM $1 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 39.8% 45.6% 46.7% 38.5% 49.2% 41.9% 45.3% 53.3% 48.0% 48.2% 48.8% 46.3% 48.2% 44.6% 45.1% 44.7% 45.0% 51.0% 48.3% 47.9% 46.5% 49.7% 48.9% 45.8% 47.3% 46.5% 42.4% 48.1% 51.6% 48.9% 48.8% 48.6% 47.7% 48.1% 49.2% 48.9% 46.3% 53.9% 51.0% 48.8% 49.0% 53.7% 47.3% 51.1% 53.9% 48.5% 53.5% 49.5% 51.7% 57.0% 49.0% 52.4% 50.5% 54.2% 51.5% 57.6% 50.2% 52.0% 48.3% 49.4% 51.5% 50.6% 52.0% 53.5% 54.2% 54.2% 52.7% 49.3%

Excess Cost

Quartile 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 2 1 1 1 2 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 2 2 1 1 2 1 2 2 1 2 2 2 3 1 2 2 2 2 3 2 2 1 2 2 2 2 2 2 2 2 2

FY 2015 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $3 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $4 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $3 MM $2 MM $ MM $ MM $2 MM $ MM $1 MM $1 MM $ MM $2 MM $ MM $1 MM $2 MM $ MM $1 MM $1 MM $5 MM $1 MM $5 MM $ MM $1 MM $ MM $ MM $3 MM $1 MM $2 MM $1 MM $12 MM $2 MM $1 MM $ MM

SET Metric FY 2014 39.8% 41.2% 46.8% 35.6% 47.7% 41.9% 47.1% 54.8% 48.8% 48.9% 47.7% 43.3% 49.6% 47.0% 44.8% 47.2% 42.5% 52.5% 48.3% 46.4% 49.1% 53.3% 47.3% 44.5% 47.8% 46.5% 39.1% 49.4% 55.0% 49.3% 50.5% 48.7% 40.8% 48.1% 47.0% 48.3% 47.0% 49.9% 47.0% 47.4% 49.8% 54.2% 45.8% 48.5% 55.2% 48.5% 52.9% 47.2% 51.6% 56.1% 52.2% 50.1% 47.6% 54.8% 51.8% 59.9% 53.7% 50.5% 46.9% 44.8% 42.5% 49.1% 52.4% 53.2% 47.4% 51.5% 51.9% 51.8%

Excess Cost

Quartile 1 1 1 1 1 1 1 3 1 1 1 1 2 1 1 1 1 2 1 1 2 2 1 1 1 1 1 2 3 2 2 1 1 1 1 1 1 2 1 1 2 2 1 1 3 1 2 1 2 3 2 2 1 3 2 4 2 2 1 1 1 2 2 2 1 2 2 2

FY 2014 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $5 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $8 MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM $2 MM $1 MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $2 MM $ MM $ MM $2 MM $ MM $2 MM $ MM $1 MM $2 MM $2 MM $ MM $ MM $5 MM $1 MM $6 MM $2 MM $1 MM $ MM $ MM $ MM $ MM $3 MM $1 MM $ MM $1 MM $1 MM $1 MM

4 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Austin Telco Federal Credit Union Hills Bank and Trust Company First National Bank Fidelity Financial Corporation Happy State Bank NexBank SSB West Bank First Security Bank Credit Union Of Texas A+ Federal Credit Union INTRUST Bank, National Association TTCU The Credit Union Citizens National Bank Fidelity Bank BTH Bank, National Association First Fidelity Bank Think Mutual Bank MidWestOne Bank American Trust & Savings Bank Bankers Trust Company Farmers Bank & Trust Company Green Bank, National Association Inwood National Bank Falcon International Bank Hawthorn Bank NexBank Capital, Inc. University Federal Credit Union Cadence Bank, N.A. Woodforest National Bank Northwest Bank Union Bank and Trust Company Community National Bank InterBank Home Bank, National Association Credit Human Federal Credit Union Guaranty Bank & Trust, N.A. Lone Star National Bank Planters Bank & Trust Company Landmark Bank, N.A. Citizens National Bank of Meridian LegacyTexas Bank Hiway Federal Credit Union Independent Bank Metropolitan Bank Texas Community Bank First State Bank Central Texas American National Bank of Texas First United Bank First National Bank of Fort Smith Central Bank of St. Louis First State Bank Pioneer Bank, SSB American National Bank Anchor Bank, National Association BankPlus American First National Bank Texas Bank and Trust Company Weokie Credit Union NASB Financial, Inc. Gulf Coast Bank and Trust Company Veridian Credit Union Renasant Bank North American Savings Bank, F.S.B. First American Bank Enterprise Bank & Trust Broadway National Bank TBK Bank, SSB American Heritage Bank

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$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 1,419,321 2,654,140 1,152,152 2,012,174 3,132,258 4,628,017 1,834,848 5,224,675 1,347,413 1,308,099 4,635,908 1,730,718 1,737,912 2,000,620 1,198,938 1,492,047 1,593,928 3,073,698 1,087,325 4,121,209 1,317,074 3,974,125 2,378,887 1,110,805 1,280,492 4,646,702 2,115,672 9,515,975 4,854,481 1,451,607 3,595,637 1,023,732 2,965,499 1,555,629 2,883,786 1,826,311 2,179,746 1,033,732 2,567,353 1,315,467 8,364,998 1,070,486 5,850,211 1,156,062 1,230,896 1,358,684 2,808,818 1,216,919 1,252,494 1,886,572 1,013,567 1,172,943 3,311,062 2,023,593 2,679,507 1,364,435 2,293,466 1,058,468 1,879,558 1,529,736 3,101,783 8,676,168 1,862,672 1,087,531 4,058,105 3,529,475 2,601,871 1,072,614

SET Metric FY 2016 53.2% 53.4% 53.6% 53.7% 53.8% 53.9% 54.0% 54.0% 54.0% 54.1% 54.2% 54.3% 54.7% 54.7% 54.8% 54.9% 55.1% 55.3% 55.5% 55.5% 55.6% 55.6% 55.7% 55.7% 55.9% 56.1% 56.2% 56.3% 56.5% 56.6% 56.7% 57.0% 57.3% 57.3% 57.4% 57.5% 57.5% 57.6% 57.7% 57.7% 57.8% 57.8% 57.9% 58.0% 58.0% 58.2% 58.3% 58.4% 58.5% 58.6% 58.6% 58.8% 58.8% 58.9% 58.9% 58.9% 59.1% 59.1% 59.2% 59.2% 59.3% 59.3% 59.4% 59.4% 59.4% 59.5% 59.5% 59.7%

Excess Cost

Quartile 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4

FY 2016 $1 MM $2 MM $1 MM $2 MM $3 MM $1 MM $1 MM $3 MM $2 MM $2 MM $5 MM $2 MM $2 MM $3 MM $1 MM $2 MM $2 MM $4 MM $2 MM $5 MM $2 MM $4 MM $2 MM $2 MM $2 MM $3 MM $7 MM $13 MM $30 MM $3 MM $7 MM $2 MM $4 MM $3 MM $8 MM $3 MM $5 MM $2 MM $6 MM $3 MM $12 MM $2 MM $8 MM $2 MM $2 MM $2 MM $7 MM $2 MM $3 MM $4 MM $2 MM $4 MM $7 MM $4 MM $9 MM $3 MM $5 MM $2 MM $8 MM $7 MM $8 MM $26 MM $8 MM $3 MM $7 MM $9 MM $8 MM $3 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 52.5% 50.2% 55.2% 53.7% 52.7% 58.1% 54.2% 51.9% 50.3% 53.1% 48.9% 56.0% 55.2% 54.6% 56.0% 52.3% 54.0% 60.0% 55.8% 61.1% 55.5% 58.1% 55.9% 55.1% 55.0% 66.2% 53.2% 54.9% 55.6% 56.6% 57.8% 60.8% 55.0% 58.4% 56.3% 55.8% 54.1% 54.4% 59.2% 57.8% 60.2% 57.3% 58.7% 54.6% 59.0% 56.8% 55.6% 58.3% 61.4% 57.4% 57.4% 57.7% 56.4% 55.3% 56.0% 60.1% 58.4% 58.9% 65.5% 62.2% 57.6% 59.7% 65.6% 58.8% 57.0% 58.5% 62.6% 59.8%

Excess Cost

Quartile 2 2 3 2 2 3 2 2 2 2 1 3 2 2 3 2 2 4 3 4 3 3 3 2 2 4 2 2 3 3 3 4 2 3 3 3 2 2 3 3 4 3 3 2 3 3 3 3 4 3 3 3 3 3 3 4 3 3 4 4 3 4 4 3 3 3 4 4

FY 2015 $1 MM $1 MM $1 MM $3 MM $3 MM $3 MM $1 MM $2 MM $1 MM $2 MM $ MM $3 MM $3 MM $3 MM $1 MM $1 MM $2 MM $4 MM $3 MM $10 MM $2 MM $6 MM $2 MM $2 MM $2 MM $7 MM $4 MM $13 MM $28 MM $3 MM $9 MM $3 MM $4 MM $4 MM $7 MM $3 MM $4 MM $1 MM $8 MM $3 MM $16 MM $2 MM $9 MM $1 MM $2 MM $2 MM $5 MM $3 MM $4 MM $3 MM $2 MM $1 MM $5 MM $3 MM $7 MM $3 MM $5 MM $2 MM $12 MM $9 MM $6 MM $25 MM $12 MM $3 MM $6 MM $8 MM $9 MM $3 MM

SET Metric FY 2014 51.1% 51.0% 56.2% 53.2% 52.1% 66.4% 54.3% 51.7% 53.2% 52.8% 48.1% 55.1% 60.4% 53.9% 56.3% 52.0% 54.2% 58.0% 56.7% 59.6% 60.2% 59.2% 54.2% 53.6% 56.0% 67.7% 51.3% 52.2% 56.0% 53.5% 55.3% 57.4% 54.4% 56.8% 54.9% 54.2% 51.2% 56.0% 58.8% 57.8% 65.5% 57.8% 60.7% 56.3% 55.9% 50.6% 56.7% 57.3% 60.7% 52.4% 58.6% 53.7% 57.4% 58.3% 53.6% 60.0% 59.2% 56.6% 61.0% 64.1% 57.3% 61.0% 61.2% 54.2% 55.0% 58.7% 68.8% 61.1%

Excess Cost

Quartile 2 2 3 2 2 4 3 2 2 2 1 3 4 2 3 2 2 3 3 4 4 3 2 2 3 4 2 2 3 2 3 3 3 3 3 2 2 3 3 3 4 3 4 3 3 2 3 3 4 2 3 2 3 3 2 4 3 3 4 4 3 4 4 2 3 3 4 4

FY 2014 $ MM $1 MM $1 MM $3 MM $3 MM $4 MM $2 MM $2 MM $2 MM $1 MM $ MM $2 MM $5 MM $3 MM $1 MM $1 MM $2 MM $4 MM $3 MM $8 MM $2 MM $5 MM $2 MM $1 MM $2 MM $6 MM $2 MM $8 MM $31 MM $2 MM $6 MM $2 MM $3 MM $3 MM $5 MM $2 MM $2 MM $1 MM $7 MM $3 MM $9 MM $2 MM $9 MM $2 MM $2 MM $1 MM $6 MM $2 MM $4 MM $1 MM $2 MM $ MM $5 MM $4 MM $5 MM $3 MM $5 MM $2 MM $8 MM $9 MM $6 MM $23 MM $8 MM $2 MM $5 MM $8 MM $6 MM $3 MM

5 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Sandia Laboratory Federal Credit Union Bank of Missouri City Bank Cornerstone Bank American Bank, National Association WestStar Bank Southside Bank Midwest BankCentre CommunityBank of Texas, N.A. Sunflower Bank, National Association First Premier Bank Alerus Financial, National Association BancFirst Mutual of Omaha Bank Bank SNB First National Bank in Sioux Falls First United Bank and Trust Company Amarillo National Bank RCB Bank Minnwest Bank Austin Bank, Texas National Association Black Hills Federal Credit Union First State Bank of Uvalde Dacotah Bank Starion Bank State Bank & Trust Company First American Bank Extraco Banks, National Association American Bank Center KS StateBank Country Club Bank United Bank of Iowa Choice Financial Group Merchants Bank, National Association Bank Iowa PlainsCapital Bank KleinBank First Dakota National Bank Bell Bank Southwest Bank First Citizens Bank First Western Bank & Trust Jefferson Bank North Dallas Bank & Trust Co. First Western Mortgage Corporation Colonial Savings, F.A. Midwest Region Average Northeast Region Lafayette Ambassador Bank NBT Bank, National Association Fulton Bank of New Jersey TrustCo Bank TrustCo Bank Corp NY Banco Popular North America VIST Bank Pennsylvania State Employees Credit Union Island Federal Credit Union Melrose Credit Union United Bank, Inc. Bank of Castile Univest Bank and Trust Co. Bethpage Federal Credit Union Mahopac Bank OceanFirst Financial Corp. Amboy Bank Wilmington Trust, National Association OceanFirst Bank Empower Federal Credit Union

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Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast

SET Metric

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 2,350,353 1,335,298 2,496,841 1,490,790 1,238,323 1,517,851 5,559,098 1,842,691 2,950,506 1,881,666 1,509,567 2,048,652 7,005,733 7,602,676 2,468,717 1,157,709 5,802,485 3,928,287 2,789,402 1,615,610 1,587,816 1,136,408 1,519,961 2,288,868 1,200,877 1,051,928 1,035,753 1,364,695 1,333,885 1,688,730 1,387,653 1,402,559 1,174,850 1,620,732 1,146,128 9,590,382 1,916,063 1,480,298 4,181,458 2,127,161 1,238,947 1,036,965 1,781,914 1,367,985 1,186,653 1,186,502 2,686,417

FY 2016 59.8% 59.9% 60.1% 60.4% 60.4% 60.4% 60.5% 60.5% 60.5% 60.5% 60.6% 60.6% 60.7% 60.9% 60.9% 61.1% 61.3% 61.4% 61.7% 61.7% 62.1% 62.2% 62.4% 62.6% 62.6% 63.0% 63.0% 63.4% 63.5% 63.5% 63.8% 64.9% 65.2% 65.4% 65.5% 65.5% 65.7% 65.9% 66.1% 66.5% 66.9% 66.9% 67.3% 68.5% 69.4% 69.4% 54.1%

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

1,527,245 8,792,872 3,810,359 4,865,840 4,867,040 8,629,295 1,585,661 4,811,123 1,244,566 1,781,841 5,969,150 1,394,389 4,197,406 6,918,650 1,257,761 5,196,395 2,432,056 3,685,322 5,189,885 1,543,898

26.1% 27.5% 29.6% 36.5% 36.7% 36.8% 38.1% 39.6% 40.2% 40.5% 40.6% 41.2% 42.0% 42.4% 42.5% 43.2% 43.3% 43.4% 43.9% 44.1%

Excess Cost

Quartile

SET Metric

4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2016 $4 MM $4 MM $10 MM $4 MM $4 MM $4 MM $11 MM $4 MM $7 MM $9 MM $5 MM $15 MM $19 MM $21 MM $7 MM $4 MM $17 MM $10 MM $8 MM $5 MM $6 MM $4 MM $2 MM $8 MM $4 MM $4 MM $4 MM $7 MM $5 MM $5 MM $8 MM $4 MM $5 MM $8 MM $4 MM $128 MM $9 MM $8 MM $28 MM $8 MM $4 MM $4 MM $8 MM $4 MM $20 MM $20 MM $4 MM

FY 2015 58.0% 58.6% 58.9% 58.1% 58.3% 58.8% 61.5% 60.8% 59.3% 52.7% 59.7% 60.8% 59.7% 60.6% 60.8% 59.9% 60.6% 61.2% 62.7% 61.1% 60.2% 61.4% 59.3% 61.3% 64.7% 61.8% 57.9% 60.0% 63.0% 63.5% 61.0% 65.5% 64.1% 66.3% 62.9% 62.8% 65.8% 65.4% 64.8% 65.5% 65.5% 68.7% 67.0% 67.9% 68.2% 68.3% 54.0%

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM

27.2% 27.3% 28.7% 33.5% 33.6% 40.6% 38.6% 39.0% 38.6% 50.8% 42.7% 40.3% 46.4% 40.6% 40.8% 51.9% 29.2% 40.1% 53.2% 44.3%

PROPRIETARY and CONFIDENTIAL

Excess Cost

Quartile

SET Metric

3 3 3 3 3 3 4 4 3 2 3 4 4 4 4 4 4 4 4 4 4 4 3 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2015 $3 MM $4 MM $9 MM $3 MM $3 MM $3 MM $13 MM $5 MM $7 MM $2 MM $5 MM $13 MM $18 MM $20 MM $7 MM $4 MM $15 MM $10 MM $9 MM $5 MM $6 MM $4 MM $1 MM $7 MM $4 MM $4 MM $3 MM $6 MM $6 MM $4 MM $7 MM $4 MM $4 MM $8 MM $4 MM $104 MM $9 MM $7 MM $26 MM $8 MM $4 MM $4 MM $8 MM $4 MM $20 MM $20 MM $4 MM

FY 2014 55.5% 58.2% 58.2% 59.4% 56.0% 59.0% 63.5% 56.1% 59.9% 51.3% 61.6% 61.1% 58.0% 56.4% 56.0% 59.3% 62.3% 62.1% 62.6% 57.4% 59.5% 60.0% 62.8% 59.4% 63.7% 61.1% 54.3% 58.8% 64.0% 60.4% 64.3% 67.4% 62.1% 63.6% 62.7% 60.6% 62.1% 65.9% 62.7% 62.9% 65.0% 68.4% 66.4% 67.8% 65.5% 65.6% 53.5%

1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 2 1 1 2 1

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $1 MM $ MM

27.8% 25.9% 30.2% 35.1% 35.6% 27.3% 34.9% 37.4% 50.2% 47.7% 41.9% 41.8% 46.4% 40.9% 40.0% 53.7% 35.7% 37.8% 55.0% 45.7%

Excess Cost

Quartile 3 3 3 4 3 3 4 3 4 2 4 4 3 3 3 3 4 4 4 3 4 4 4 4 4 4 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2014 $2 MM $3 MM $8 MM $4 MM $3 MM $3 MM $12 MM $2 MM $7 MM $1 MM $5 MM $12 MM $15 MM $15 MM $4 MM $4 MM $14 MM $11 MM $8 MM $3 MM $5 MM $3 MM $2 MM $6 MM $4 MM $4 MM $2 MM $5 MM $5 MM $3 MM $9 MM $4 MM $3 MM $7 MM $4 MM $89 MM $7 MM $6 MM $19 MM $6 MM $4 MM $3 MM $7 MM $4 MM $15 MM $15 MM $4 MM

1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 2 1 1 3 1

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $2 MM $ MM $ MM $3 MM $ MM

6 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Bessemer Trust Company, National Association Premier Bank, Inc. Safra National Bank of New York Peoples Security Bank and Trust Company Nassau Educators Federal Credit Union Machias Savings Bank Metro Credit Union Northwest Bank Digital Federal Credit Union Chemung Canal Trust Company Northwest Bancshares, Inc. Merck Employees Federal Credit Union Hudson Valley Federal Credit Union Rockland Federal Credit Union Philadelphia Federal Credit Union Service Credit Union Citadel Federal Credit Union CNB Bank Westfield Bank Teachers Federal Credit Union Sumitomo Mitsui Trust Bank (U.S.A.) Limited Woori America Bank Beneficial Bancorp, Inc. Western New England Bancorp, Inc. Depository Trust Company Beneficial Bank Affinity Federal Credit Union Institution for Savings in Newburyport and Its Vicinity Wayne Bank Suffolk Federal Credit Union Jeanne D'Arc Credit Union Bank of Utica TruMark Financial Credit Union Sun National Bank SI Financial Group, Inc. Republic First Bank Amalgamated Bank Berkshire Bank AmeriCU Credit Union Savings Institute Bank and Trust Company CFCU Community Credit Union Northeast Credit Union DNB First, National Association American Heritage Federal Credit Union Avidia Bank Bank Leumi USA ESL Federal Credit Union Bar Harbor Bank & Trust Maspeth Federal Savings and Loan Association First National Bank Wilmington Savings Fund Society, FSB Self Reliance NY Federal Credit Union Visions Federal Credit Union WSFS Financial Corporation Polish & Slavic Federal Credit Union Mizuho Bank (USA) Shinhan Bank America Liberty Bank FNCB Bank Penn Community Bank NexTier Bank, National Association Clearview Federal Credit Union Easthampton Savings Bank Bridgehampton National Bank Camden National Bank Flushing Bank Unity Bank Municipal Credit Union

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Region Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast Northeast

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 2,905,380 1,075,790 7,461,647 1,995,179 2,587,206 1,269,811 1,633,755 9,685,479 7,568,756 1,655,664 9,698,968 1,984,907 4,444,996 1,548,697 1,044,111 3,034,303 2,759,604 2,552,932 2,073,257 5,462,012 2,660,987 1,802,355 5,742,747 2,076,018 3,263,609 5,739,333 2,756,053 2,810,535 1,110,209 1,041,900 1,232,429 1,066,042 1,919,557 2,258,954 1,549,588 1,918,666 4,055,234 9,119,415 1,432,467 1,543,582 1,032,698 1,101,453 1,080,538 1,848,531 1,393,486 7,420,370 6,070,902 1,754,525 1,782,487 1,678,542 6,726,530 1,266,793 3,710,899 6,765,270 1,777,602 6,893,303 1,200,286 4,566,523 1,194,960 1,895,082 1,143,568 1,102,077 1,292,178 4,054,002 3,842,089 6,063,190 1,185,728 2,482,536

SET Metric FY 2016 44.2% 44.4% 44.5% 46.6% 46.6% 47.3% 47.5% 47.5% 47.5% 47.5% 47.6% 47.7% 47.8% 48.3% 48.3% 48.7% 48.7% 48.8% 48.8% 49.0% 49.2% 49.2% 49.4% 49.5% 49.5% 49.6% 49.6% 49.9% 49.9% 50.0% 50.1% 50.1% 50.1% 50.2% 50.4% 50.5% 50.6% 50.6% 50.9% 51.0% 51.1% 51.3% 51.3% 51.4% 51.5% 51.5% 51.6% 51.9% 52.0% 52.2% 52.3% 52.3% 52.3% 52.4% 52.5% 52.5% 52.5% 52.8% 52.9% 53.0% 53.1% 53.2% 53.3% 53.3% 53.4% 53.9% 53.9% 54.1%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

FY 2016 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $2 MM $1 MM $ MM $1 MM $1 MM $3 MM $ MM $1 MM $4 MM $1 MM $2 MM $1 MM $3 MM $1 MM $1 MM $1 MM $1 MM $1 MM $2 MM $3 MM $4 MM $1 MM $5 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 43.0% 42.8% 43.5% 45.8% 46.4% 46.9% 48.5% 52.8% 49.0% 48.8% 52.7% 44.9% 46.0% 47.4% 47.1% 50.0% 48.7% 52.7% 52.8% 52.4% 48.5% 52.2% 53.4% 53.0% 48.5% 53.6% 51.0% 48.1% 52.0% 51.5% 47.8% 48.9% 50.7% 44.5% 48.6% 47.2% 45.7% 48.7% 46.1% 48.6% 50.8% 53.1% 55.9% 50.4% 52.5% 55.6% 52.5% 54.5% 54.6% 51.2% 52.6% 53.2% 51.8% 52.8% 51.3% 54.7% 52.0% 53.4% 49.4% 47.4% 49.4% 53.5% 53.2% 46.6% 50.6% 57.3% 53.8% 53.8%

Excess Cost

Quartile 1 1 1 1 1 1 1 2 1 1 2 1 1 1 1 1 1 2 2 2 1 2 2 2 1 2 2 1 2 2 1 1 1 1 1 1 1 1 1 1 2 2 3 1 2 3 2 2 3 2 2 2 2 2 2 3 2 2 1 1 1 2 2 1 1 3 2 2

FY 2015 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $5 MM $ MM $ MM $5 MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $1 MM $1 MM $ MM $1 MM $3 MM $1 MM $ MM $3 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $1 MM $ MM $1 MM $8 MM $2 MM $1 MM $1 MM $ MM $3 MM $ MM $1 MM $3 MM $ MM $2 MM $ MM $3 MM $ MM $ MM $ MM $1 MM $1 MM $ MM $ MM $6 MM $1 MM $4 MM

SET Metric FY 2014 43.7% 46.1% 45.5% 45.9% 44.9% 46.2% 47.8% 54.8% 48.5% 44.7% 54.8% 45.2% 48.4% 49.9% 48.0% 50.1% 50.2% 51.7% 56.1% 54.3% 48.0% 52.0% 0.0% 56.2% 55.6% 51.3% 50.8% 46.3% 52.1% 48.2% 49.7% 43.7% 52.3% 46.5% 47.6% 49.1% 40.0% 48.1% 46.4% 47.5% 49.7% 53.4% 53.8% 49.2% 50.8% 35.0% 50.8% 55.1% 55.5% 50.3% 51.6% 53.0% 50.0% 51.8% 47.9% 60.8% 50.0% 52.6% 42.3% 52.4% 50.3% 54.2% 57.1% 49.8% 52.0% 55.5% 52.0% 50.8%

Excess Cost

Quartile 1 1 1 1 1 1 1 3 1 1 3 1 1 1 1 2 2 2 3 2 1 2 1 3 3 2 2 1 2 1 1 1 2 1 1 1 1 1 1 1 1 2 2 1 2 1 2 3 3 2 2 2 1 2 1 4 2 2 1 2 2 2 3 1 2 3 2 2

FY 2014 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $11 MM $ MM $ MM $11 MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $2 MM $3 MM $ MM $1 MM $ MM $2 MM $18 MM $2 MM $1 MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $1 MM $ MM $ MM $ MM $1 MM $1 MM $2 MM $ MM $2 MM $ MM $ MM $3 MM $ MM $5 MM $ MM $3 MM $ MM $1 MM $ MM $2 MM $2 MM $ MM $1 MM $5 MM $ MM $1 MM

7 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name S&T Bank Community Bank, National Association City National Bank of West Virginia Five Star Bank QNB Bank Bryn Mawr Trust Company Northfield Bank WesBanco Bank, Inc. Northfield Bancorp, Inc. Mid Penn Bank Newtown Savings Bank Gorham Savings Bank First National Bank of Long Island AmeriServ Financial Bank American Eagle Financial Credit Union, Inc. Dollar Bank, Federal Savings Bank United Nations Federal Credit Union Rockland Trust Company WFSB Mutual Holding Company Washington Financial Bank Norway Savings Bank Navigant Credit Union ESSA Bank & Trust Country Bank for Savings United Bank Kennebunk Savings Bank Somerset Trust Company Blue Hills Bank Pawtucket Credit Union First Commonwealth Bank Corning Federal Credit Union Canandaigua National Bank and Trust Company Workers' Credit Union State Employees Federal Credit Union Bank of New Hampshire Police and Fire Federal Credit Union Lakeland Bank UniBank for Savings Commerce Bank & Trust Company Bank Rhode Island Cenlar Capital Corporation Cenlar FSB Capital Communications Federal Credit Union PCSB Bank USAlliance Federal Credit Union Cambridge Savings Bank Members 1st Federal Credit Union Habib American Bank Manasquan Bank New England Federal Credit Union PeoplesBank Hanscom Federal Credit Union South Shore Bank First Citizens Community Bank Farmers and Merchants Trust Company of Chambersburg Provident Bank Orrstown Bank Citizens & Northern Bank Florence Bank Greylock Federal Credit Union BayCoast Bank Ion Bank Northern Bank & Trust Company Emigrant Bank Kearny Financial Corp. Industrial and Commercial Bank of China (USA), National Association PeoplesBank, A Codorus Valley Company Adirondack Trust Company

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$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 6,920,615 8,604,114 3,946,566 3,678,230 1,054,636 3,404,754 3,851,026 9,760,557 3,850,094 1,032,014 1,139,824 1,031,506 3,510,086 1,134,827 1,534,735 7,621,000 4,745,201 7,707,973 1,054,877 1,054,742 1,092,604 1,791,596 1,770,485 1,465,409 6,584,834 1,091,147 1,067,637 2,467,173 1,952,589 6,642,231 1,294,045 2,451,408 1,501,398 3,328,515 1,429,213 4,598,058 5,082,672 1,533,376 2,238,145 2,147,032 1,089,839 1,089,464 1,395,416 1,241,106 1,205,576 3,405,811 3,379,123 1,288,422 1,108,497 1,173,036 2,056,809 1,186,155 1,042,176 1,220,069 1,128,634 9,500,278 1,412,693 1,228,026 1,283,372 1,097,337 1,261,279 1,206,170 1,693,236 6,412,906 4,585,308 2,230,603 1,608,296 1,135,624

SET Metric FY 2016 54.1% 54.2% 54.2% 54.2% 54.2% 54.5% 54.5% 54.6% 54.6% 54.6% 54.6% 54.7% 54.8% 54.9% 55.0% 55.0% 55.2% 55.2% 55.3% 55.3% 55.3% 55.4% 55.5% 55.5% 55.6% 55.6% 55.6% 55.7% 55.8% 55.8% 55.9% 56.0% 56.0% 56.2% 56.2% 56.3% 56.4% 56.4% 56.7% 56.7% 56.7% 56.8% 56.8% 56.8% 57.0% 57.0% 57.0% 57.3% 57.3% 57.8% 57.8% 57.8% 57.8% 58.0% 58.0% 58.1% 58.3% 58.3% 58.3% 58.4% 58.5% 58.6% 58.6% 58.6% 58.7% 58.7% 58.8% 58.9%

Excess Cost

Quartile 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

FY 2016 $5 MM $8 MM $4 MM $3 MM $1 MM $4 MM $3 MM $8 MM $3 MM $1 MM $2 MM $1 MM $2 MM $1 MM $2 MM $8 MM $5 MM $9 MM $1 MM $1 MM $2 MM $2 MM $2 MM $2 MM $7 MM $2 MM $2 MM $3 MM $2 MM $9 MM $2 MM $4 MM $2 MM $7 MM $3 MM $5 MM $6 MM $2 MM $2 MM $3 MM $19 MM $19 MM $4 MM $2 MM $2 MM $5 MM $8 MM $2 MM $1 MM $2 MM $4 MM $2 MM $2 MM $2 MM $2 MM $14 MM $4 MM $3 MM $2 MM $3 MM $4 MM $3 MM $2 MM $18 MM $6 MM $4 MM $3 MM $3 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 50.5% 52.5% 52.6% 54.4% 53.9% 44.0% 52.3% 54.5% 52.6% 54.0% 54.1% 54.2% 56.6% 55.2% 56.3% 56.8% 55.3% 53.6% 56.1% 56.1% 54.3% 56.6% 56.2% 59.4% 51.9% 57.8% 56.1% 51.3% 55.8% 56.4% 54.4% 58.1% 57.1% 56.4% 54.2% 55.8% 56.2% 54.0% 56.3% 54.7% 58.3% 58.4% 57.5% 54.7% 56.6% 57.0% 57.2% 54.6% 58.3% 55.8% 57.3% 57.0% 58.2% 57.8% 56.6% 55.5% 56.9% 53.9% 57.1% 56.0% 57.7% 55.8% 57.2% 59.4% 51.0% 54.6% 56.8% 58.6%

Excess Cost

Quartile 1 2 2 2 2 1 2 2 2 2 2 2 3 3 3 3 3 2 3 3 2 3 3 4 2 3 3 2 3 3 2 4 3 3 2 3 3 2 3 3 4 4 3 3 3 3 3 3 4 3 3 3 4 3 3 3 3 2 3 3 3 3 3 4 2 2 3 4

FY 2015 $ MM $3 MM $2 MM $3 MM $1 MM $ MM $1 MM $7 MM $1 MM $1 MM $1 MM $1 MM $3 MM $1 MM $3 MM $10 MM $5 MM $6 MM $1 MM $1 MM $1 MM $2 MM $2 MM $3 MM $1 MM $3 MM $2 MM $ MM $2 MM $9 MM $1 MM $5 MM $2 MM $6 MM $2 MM $4 MM $5 MM $1 MM $2 MM $2 MM $15 MM $16 MM $3 MM $1 MM $2 MM $4 MM $7 MM $1 MM $1 MM $2 MM $3 MM $2 MM $2 MM $2 MM $2 MM $8 MM $3 MM $1 MM $2 MM $2 MM $3 MM $2 MM $2 MM $19 MM $ MM $2 MM $2 MM $3 MM

SET Metric FY 2014 51.7% 52.6% 54.8% 54.7% 53.9% 53.6% 51.5% 55.9% 51.7% 55.1% 52.8% 49.7% 55.4% 54.2% 55.6% 54.0% 51.1% 54.5% 57.3% 57.3% 54.5% 54.7% 56.0% 54.3% 40.8% 56.2% 55.2% 49.8% 54.9% 52.8% 54.7% 55.5% 57.2% 56.5% 56.0% 54.9% 57.3% 55.4% 55.9% 56.4% 56.9% 57.0% 56.5% 59.2% 54.1% 56.3% 56.3% 54.0% 55.8% 55.5% 56.4% 56.3% 58.9% 58.8% 55.4% 54.6% 55.7% 58.5% 55.9% 57.0% 59.5% 53.4% 55.6% 55.2% 0.0% 52.0% 56.4% 53.8%

Excess Cost

Quartile 2 2 2 2 2 2 2 3 2 3 2 1 3 2 3 2 2 2 3 3 2 2 3 2 1 3 3 1 3 2 2 3 3 3 3 3 3 3 3 3 3 3 3 4 2 3 3 2 3 3 3 3 4 4 3 2 3 4 3 3 4 2 3 3 1 2 3 2

FY 2014 $2 MM $5 MM $4 MM $3 MM $1 MM $3 MM $1 MM $9 MM $1 MM $1 MM $1 MM $ MM $2 MM $1 MM $2 MM $6 MM $1 MM $8 MM $2 MM $2 MM $2 MM $2 MM $2 MM $1 MM $ MM $2 MM $2 MM $ MM $2 MM $5 MM $2 MM $4 MM $2 MM $6 MM $3 MM $4 MM $6 MM $2 MM $2 MM $3 MM $11 MM $11 MM $3 MM $2 MM $1 MM $4 MM $7 MM $1 MM $1 MM $2 MM $3 MM $2 MM $2 MM $2 MM $2 MM $8 MM $2 MM $3 MM $2 MM $2 MM $4 MM $1 MM $1 MM $11 MM $ MM $1 MM $2 MM $1 MM

8 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Israel Discount Bank of New York Northeast Bank Ion Financial MHC Pioneer Savings Bank Village Bank Union Savings Bank Glens Falls National Bank and Trust Company Mascoma Mutual Financial Services Corporation Mascoma Savings Bank Boston Private Bank & Trust Company Ridgewood Savings Bank BankNewport Kearny Bank Lowell Five Cent Savings Bank Dime Community Bancshares, Inc. Dedham Institution for Savings Columbia Bank MHC Eastern Bank First County Bank Columbia Bank Dime Community Bank Peapack-Gladstone Bank Tompkins Trust Company Farmington Bank Bangor Savings Bank Utilities Employees Credit Union Watertown Savings Bank Firstrust Savings Bank Cambridge Trust Company Boiling Springs Savings Bank Clifton Bancorp Inc. Fairfield County Bank Fairfield County Bank, MHC Evans Bank, National Association New York Commercial Bank Centreville Bank East Cambridge Savings Bank Century Bank and Trust Company Salem Five Cents Savings Bank Enterprise Bank and Trust Company Bristol County Savings Bank Hingham Institution for Savings ACNB Bank 1st Constitution Bank Union County Savings Bank Clifton Savings Bank Brookline Bank Middlesex Savings Bank Cape Cod Five Cents Savings Bank Belmont Savings Bank Interaudi Bank Spencer Savings Bank, SLA HarborOne Bank (MHC) East Boston Savings Bank Oritani Financial Corp. Oritani Bank Connecticut State Employees Credit Union, Inc. Chelsea Groton Bank Needham Bank Washington Trust Company of Westerly Northeast Region Average Southeast Region Scotiabank de Puerto Rico Local Government Federal Credit Union Columbia Bank Oriental Bank RBC Bank (Georgia), National Association State Employees Credit Union of Maryland, Inc

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Southeast Southeast Southeast Southeast Southeast Southeast

SET Metric

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 9,272,413 1,012,347 1,213,506 1,099,917 1,006,398 2,205,675 2,158,385 1,549,830 1,549,407 7,805,799 5,347,525 1,424,530 4,568,542 1,063,673 6,005,430 1,388,096 5,119,893 9,802,061 1,518,278 5,116,114 5,990,287 3,877,330 1,962,318 2,837,496 3,630,633 1,153,155 1,146,615 3,131,868 1,848,999 1,608,151 1,371,545 1,509,339 1,509,339 1,091,291 3,710,332 1,141,917 1,010,253 4,452,273 4,116,265 2,526,211 1,866,087 2,014,626 1,194,547 1,038,213 1,770,349 1,366,456 3,922,955 4,521,734 3,117,352 2,158,697 1,835,973 2,609,703 2,451,272 4,348,628 4,012,764 4,011,453 1,768,684 1,044,271 1,975,363 4,380,201 2,993,815

FY 2016 58.9% 58.9% 59.0% 59.0% 59.1% 59.3% 59.3% 59.4% 59.4% 59.5% 59.5% 59.8% 59.8% 59.8% 59.9% 60.0% 60.1% 60.3% 60.3% 60.3% 60.4% 60.5% 60.5% 60.6% 60.7% 61.3% 61.3% 61.3% 61.3% 61.4% 61.4% 61.5% 61.5% 61.5% 61.8% 61.8% 62.0% 62.0% 62.4% 62.5% 62.6% 62.6% 62.7% 62.8% 62.9% 63.0% 63.2% 63.2% 63.4% 63.4% 63.5% 63.6% 63.7% 64.3% 64.5% 65.5% 65.6% 65.7% 65.9% 66.2% 54.3%

$ $ $ $ $ $

4,231,596 1,751,466 2,282,585 6,457,746 3,837,573 3,288,329

20.4% 29.6% 29.8% 30.3% 31.9% 33.7%

Excess Cost

Quartile

SET Metric

3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2016 $12 MM $3 MM $3 MM $3 MM $2 MM $6 MM $5 MM $4 MM $4 MM $17 MM $9 MM $4 MM $7 MM $3 MM $8 MM $3 MM $9 MM $37 MM $4 MM $9 MM $8 MM $8 MM $7 MM $6 MM $11 MM $1 MM $3 MM $14 MM $6 MM $4 MM $2 MM $6 MM $6 MM $3 MM $7 MM $3 MM $3 MM $8 MM $11 MM $9 MM $7 MM $2 MM $4 MM $4 MM $1 MM $3 MM $9 MM $11 MM $11 MM $4 MM $3 MM $6 MM $15 MM $11 MM $7 MM $7 MM $1 MM $5 MM $7 MM $16 MM $3 MM

FY 2015 58.2% 58.0% 55.5% 58.8% 59.5% 56.6% 59.3% 56.5% 56.5% 58.7% 60.0% 56.3% 51.7% 59.3% 57.2% 59.5% 59.0% 59.2% 58.6% 59.2% 57.8% 58.9% 58.3% 59.2% 57.1% 62.0% 58.7% 66.6% 58.0% 60.7% 59.3% 58.7% 58.7% 60.8% 50.0% 60.9% 59.0% 62.2% 63.0% 61.8% 63.1% 60.7% 61.5% 57.4% 61.7% 61.4% 59.6% 62.0% 58.7% 63.6% 62.3% 64.1% 58.8% 62.9% 53.4% 54.6% 64.7% 61.8% 68.9% 65.7% 53.5%

1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM

33.1% 28.1% 29.1% 26.8% 35.9% 34.7%

PROPRIETARY and CONFIDENTIAL

Excess Cost

Quartile

SET Metric

4 3 3 4 4 3 4 3 3 4 4 3 2 4 3 4 4 4 4 4 3 4 4 4 3 4 4 4 4 4 4 4 4 4 1 4 4 4 4 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 2 2 4 4 4 4

FY 2015 $10 MM $2 MM $2 MM $2 MM $2 MM $4 MM $4 MM $3 MM $3 MM $14 MM $9 MM $2 MM $1 MM $2 MM $4 MM $3 MM $7 MM $28 MM $3 MM $7 MM $4 MM $6 MM $5 MM $5 MM $7 MM $1 MM $2 MM $18 MM $4 MM $3 MM $2 MM $5 MM $5 MM $3 MM $ MM $2 MM $2 MM $7 MM $11 MM $7 MM $6 MM $2 MM $3 MM $2 MM $1 MM $2 MM $6 MM $9 MM $6 MM $4 MM $3 MM $6 MM $6 MM $9 MM $2 MM $2 MM $1 MM $3 MM $7 MM $14 MM $3 MM

FY 2014 56.7% 57.3% 53.4% 58.4% 57.5% 55.0% 58.8% 56.4% 56.4% 60.4% 61.0% 60.4% 58.1% 59.5% 60.4% 57.7% 56.7% 58.1% 58.5% 56.9% 61.0% 61.5% 57.6% 59.8% 58.1% 62.6% 57.0% 72.2% 56.7% 60.8% 56.6% 58.9% 58.9% 58.2% 54.8% 59.6% 59.3% 62.0% 61.9% 61.5% 61.5% 61.6% 59.4% 59.0% 58.6% 58.7% 57.1% 59.9% 60.2% 63.2% 63.5% 61.9% 52.8% 62.4% 69.7% 70.7% 62.6% 62.5% 68.9% 60.8% 52.8%

1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM

40.1% 26.7% 30.7% 27.0% 36.2% 35.4%

Excess Cost

Quartile 3 4 2 4 4 3 4 3 3 4 4 4 4 4 4 4 3 4 4 3 4 4 4 4 4 4 3 4 3 4 3 4 4 4 2 4 4 4 4 4 4 4 4 4 4 4 3 4 4 4 4 4 2 4 4 4 4 4 4 4

FY 2014 $9 MM $2 MM $1 MM $2 MM $1 MM $3 MM $4 MM $3 MM $3 MM $15 MM $11 MM $4 MM $5 MM $2 MM $6 MM $2 MM $6 MM $24 MM $3 MM $6 MM $7 MM $7 MM $5 MM $5 MM $8 MM $2 MM $2 MM $22 MM $3 MM $3 MM $1 MM $5 MM $5 MM $2 MM $3 MM $2 MM $2 MM $7 MM $10 MM $7 MM $6 MM $2 MM $3 MM $2 MM $1 MM $1 MM $5 MM $8 MM $7 MM $3 MM $3 MM $5 MM $2 MM $8 MM $8 MM $8 MM $1 MM $4 MM $7 MM $10 MM $3 MM

1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM

9 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Shore United Bank United Bank Banco Santander Puerto Rico Fort Knox Federal Credit Union Ascend Federal Credit Union Whitaker Bank, Inc. Capital Bank Corporation Community First Credit Union of Florida Founders Federal Credit Union National Bank of Blacksburg VyStar Credit Union GTE Federal Credit Union State Department Federal Credit Union Redstone Federal Credit Union Bank-Fund Staff Federal Credit Union Atlanta Postal Credit Union Tennessee Valley Federal Credit Union Georgia's Own Credit Union Peoples Bank Sabadell United Bank, N.A. Seacoast National Bank ORNL Federal Credit Union Safe Federal Credit Union Tyndall Federal Credit Union Chartway Federal Credit Union Carter Bank & Trust Xenith Bank Army Aviation Center Federal Credit Union Delta Community Credit Union Space Coast Credit Union Suncoast Credit Union Langley Federal Credit Union NASA Federal Credit Union Coastal Federal Credit Union Andrews Federal Credit Union Municipal Employees Credit Union of Baltimore, Inc. Central Bank & Trust Company Associated Credit Union Central Florida Educators Federal Credit Union LGE Community Credit Union Achieva Credit Union Pen Air Federal Credit Union Old Line Bank Harbor Community Bank CB&S Bank, Inc. Community Trust Bank, Inc. Kentucky Bank Grow Financial Federal Credit Union Northwest Federal Credit Union First United Bank & Trust Max Credit Union Union Bank & Trust Georgia United Credit Union America's First Federal Credit Union Robins Financial Credit Union Republic Bank & Trust Company Y-12 Federal Credit Union Ameris Bank Southern Bank and Trust Company South Carolina Federal Credit Union Newport News Shipbuilding Employees' Credit Union Fairwinds Credit Union First Community Bank L&N Federal Credit Union Entegra Bank Truliant Federal Credit Union Knoxville TVA Employees Credit Union First Farmers and Merchants Bank

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Region Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast Southeast

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 1,133,026 9,017,236 5,339,217 1,384,075 1,992,014 1,328,334 9,936,645 1,401,978 2,017,155 1,230,498 6,551,987 1,823,750 1,804,930 4,685,995 4,482,670 2,093,521 1,244,697 2,139,645 1,086,348 5,789,346 4,680,554 1,863,094 1,001,789 1,253,881 2,139,907 4,505,529 3,272,449 1,173,114 5,294,501 3,818,181 8,035,925 2,301,629 2,104,611 2,823,897 1,456,661 1,165,151 2,134,899 1,466,016 1,669,224 1,165,952 1,454,196 1,358,776 1,704,982 1,788,413 1,581,205 3,909,916 1,025,918 2,305,052 3,128,362 1,296,916 1,242,871 8,402,527 1,200,775 1,443,943 2,223,899 4,805,776 1,089,365 6,884,999 2,458,241 1,559,199 1,518,675 2,077,252 2,377,540 1,072,392 1,292,285 2,100,460 1,664,812 1,332,794

SET Metric FY 2016 34.8% 36.4% 36.6% 41.6% 42.7% 42.9% 43.4% 44.2% 45.4% 46.0% 46.2% 46.3% 46.4% 47.3% 47.5% 47.6% 48.2% 48.2% 48.3% 48.5% 48.7% 48.8% 49.4% 49.4% 49.4% 49.5% 49.9% 49.9% 50.0% 50.1% 50.2% 50.2% 50.5% 50.6% 50.6% 50.6% 50.7% 50.8% 50.9% 50.9% 51.2% 51.2% 51.2% 51.6% 51.7% 51.7% 52.0% 52.0% 52.4% 52.8% 52.8% 52.9% 53.0% 53.2% 53.2% 53.3% 53.3% 53.4% 53.5% 53.6% 53.7% 53.8% 54.0% 54.0% 54.4% 54.4% 54.4% 54.5%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3

FY 2016 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $1 MM $ MM $ MM $1 MM $ MM $1 MM $ MM $1 MM $1 MM $1 MM $1 MM $1 MM $2 MM $1 MM $2 MM $2 MM $1 MM $1 MM $7 MM $1 MM $1 MM $1 MM $4 MM $1 MM $7 MM $3 MM $2 MM $2 MM $3 MM $3 MM $1 MM $1 MM $3 MM $2 MM $2 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 38.1% 38.4% 35.8% 42.9% 40.7% 40.7% 46.0% 44.0% 46.2% 45.5% 46.5% 45.9% 47.2% 49.9% 47.4% 47.3% 50.4% 48.1% 51.0% 49.0% 48.9% 49.3% 50.3% 48.8% 51.8% 54.9% 58.6% 49.4% 45.6% 47.9% 50.4% 49.4% 50.6% 50.3% 50.4% 48.4% 50.9% 51.0% 51.4% 53.6% 50.1% 48.8% 49.1% 48.6% 50.2% 49.9% 51.7% 49.8% 52.4% 52.1% 52.8% 48.0% 53.0% 54.9% 53.5% 50.8% 55.0% 48.4% 57.0% 52.7% 53.5% 54.2% 51.0% 53.5% 53.6% 55.6% 53.0% 55.8%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 2 1 2 2 1 2 2 1 2 3 4 2 1 1 2 2 2 2 2 1 2 2 2 3 2 1 2 1 2 2 2 2 2 2 2 1 3 3 3 2 3 1 3 2 3 3 2 3 3 3 2 3

FY 2015 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $1 MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $2 MM $4 MM $8 MM $ MM $ MM $ MM $3 MM $ MM $1 MM $1 MM $1 MM $ MM $2 MM $1 MM $1 MM $1 MM $1 MM $ MM $ MM $ MM $1 MM $1 MM $1 MM $1 MM $3 MM $1 MM $2 MM $ MM $2 MM $2 MM $2 MM $2 MM $2 MM $ MM $6 MM $2 MM $2 MM $4 MM $1 MM $1 MM $1 MM $5 MM $2 MM $2 MM

SET Metric FY 2014 40.9% 41.5% 33.8% 43.2% 44.3% 43.5% 47.7% 44.8% 46.1% 44.0% 43.9% 44.8% 49.3% 49.4% 49.0% 47.6% 52.5% 47.6% 49.1% 47.5% 47.5% 52.0% 52.0% 50.3% 52.8% 52.6% 59.1% 49.6% 50.8% 49.2% 46.8% 51.9% 51.3% 50.8% 49.0% 50.1% 49.6% 50.3% 49.2% 54.3% 48.7% 50.0% 50.6% 44.9% 48.6% 49.3% 53.7% 51.1% 49.8% 50.6% 51.1% 45.6% 50.8% 54.0% 54.8% 50.0% 55.1% 48.8% 51.3% 48.9% 53.8% 50.7% 43.9% 55.3% 55.4% 53.0% 52.9% 54.9%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 1 3 1 2 1 1 2 2 2 3 3 4 2 2 2 1 2 2 2 1 2 2 2 2 3 1 2 2 1 1 2 3 2 2 2 2 1 2 3 3 2 3 1 2 1 3 2 1 3 3 3 3 3

FY 2014 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $ MM $2 MM $1 MM $ MM $2 MM $2 MM $6 MM $ MM $2 MM $ MM $ MM $2 MM $1 MM $1 MM $ MM $1 MM $ MM $1 MM $ MM $2 MM $ MM $ MM $1 MM $ MM $ MM $ MM $1 MM $2 MM $1 MM $1 MM $1 MM $ MM $1 MM $2 MM $2 MM $1 MM $1 MM $ MM $2 MM $ MM $2 MM $1 MM $ MM $2 MM $1 MM $2 MM $1 MM $2 MM

10 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name South Florida Educational Federal Credit Union TotalBank Virginia Credit Union, Inc. DuPont Community Credit Union Campus USA Credit Union HomeTrust Bank Apple Federal Credit Union CharterBank American National Bank and Trust Company Allegacy Federal Credit Union Essex Bank Colony Bank Eglin Federal Credit Union Bank of North Carolina Capital City Bank Independence Bank of Kentucky Citizens First Bank Commonwealth Credit Union First Citizens National Bank Charter Financial Corporation South State Bank EVB BAC Florida Bank Aberdeen Proving Ground Federal Credit Union Sandy Spring Bank Community Bank of the Chesapeake Eastman Credit Union MidCountry Financial Corp. MIDFLORIDA Credit Union First Bank and Trust Company CresCom Bank Citizens and Farmers Bank First Federal Bancorp, Inc. First Federal Bank of Florida Florida Community Bank, National Association FirstBank First Bank Stock Yards Bank & Trust Company Bank of Tennessee Conway National Bank Gibraltar Private Bank & Trust Co. Sharonview Federal Credit Union City National Bank of Florida Traditional Bank, Inc. Tower Federal Credit Union Wilson Bank and Trust Fidelity Bank Bank of Tampa United Bank Brand Banking Company Ocean Bank Home Federal Bank of Tennessee Apco Employees Credit Union Burke & Herbert Bank & Trust Company Bank Independent Fidelity Bank Mercantil Bank, National Association Southeast Region Average West Region USAA Savings Bank WEX Bank Comenity Capital Bank Optum Bank, Inc. BMW Bank of North America Wells Fargo Bank Northwest, National Association Beal Bank USA Medallion Bank Wells Fargo Financial National Bank

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West West West West West West West West West

SET Metric

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 1,019,681 2,947,741 3,303,926 1,091,190 1,500,190 2,743,987 2,268,254 1,463,342 1,669,629 1,228,530 1,249,631 1,208,667 1,790,876 7,395,831 2,823,693 2,002,516 1,956,455 1,128,592 1,598,928 1,467,812 8,896,533 1,397,911 1,955,376 1,171,507 5,079,731 1,331,868 3,633,286 1,306,301 2,640,946 1,646,855 1,683,233 1,444,712 1,212,173 1,207,688 8,952,035 3,275,430 3,613,858 3,037,007 1,047,644 1,104,022 1,621,261 1,371,925 8,253,312 1,360,692 2,879,113 2,183,232 1,828,990 1,495,593 1,246,496 2,395,365 3,393,766 2,215,364 2,736,930 2,960,435 1,338,709 4,384,678 8,423,939 2,698,842

FY 2016 54.7% 54.8% 54.9% 55.0% 55.0% 55.1% 55.5% 55.6% 55.6% 55.8% 55.8% 55.9% 55.9% 56.0% 56.1% 56.2% 56.3% 56.3% 56.6% 56.6% 57.1% 57.3% 57.8% 58.3% 58.4% 58.5% 58.6% 58.7% 58.7% 58.8% 58.9% 58.9% 58.9% 58.9% 58.9% 59.0% 59.0% 59.0% 59.0% 59.2% 59.3% 59.7% 59.8% 60.0% 60.4% 60.8% 60.8% 61.1% 61.2% 61.8% 62.3% 62.7% 63.4% 63.5% 63.6% 65.3% 66.4% 52.6%

$ $ $ $ $ $ $ $ $

1,803,181 1,878,681 6,707,230 7,075,806 9,922,560 9,107,567 5,294,920 1,076,165 9,103,823

0.8% 1.1% 1.2% 4.3% 4.5% 22.6% 22.7% 23.8% 26.7%

Excess Cost

Quartile

SET Metric

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2016 $1 MM $3 MM $5 MM $2 MM $2 MM $4 MM $4 MM $3 MM $2 MM $3 MM $2 MM $2 MM $2 MM $9 MM $7 MM $3 MM $2 MM $3 MM $3 MM $3 MM $21 MM $3 MM $3 MM $4 MM $10 MM $2 MM $7 MM $11 MM $8 MM $3 MM $5 MM $6 MM $4 MM $4 MM $12 MM $18 MM $10 MM $7 MM $3 MM $2 MM $6 MM $4 MM $12 MM $3 MM $7 MM $6 MM $5 MM $4 MM $4 MM $12 MM $13 MM $6 MM $2 MM $10 MM $8 MM $31 MM $32 MM $3 MM

FY 2015 56.0% 59.6% 53.0% 55.0% 54.6% 51.8% 52.8% 56.2% 51.7% 57.8% 36.7% 54.5% 56.6% 54.3% 55.5% 55.9% 53.6% 57.8% 59.3% 57.2% 57.3% 56.3% 57.5% 58.4% 60.6% 58.3% 57.9% 56.4% 56.3% 59.7% 48.5% 58.0% 58.1% 58.1% 56.3% 62.4% 59.1% 60.4% 57.8% 59.8% 52.9% 58.9% 61.1% 58.8% 60.8% 61.8% 59.5% 59.1% 58.5% 58.4% 59.7% 61.2% 66.0% 58.9% 63.0% 64.2% 64.0% 52.2%

1 1 1 1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM

0.7% 1.2% 1.4% 12.5% 4.3% 24.1% 20.7% 23.3% 25.8%

PROPRIETARY and CONFIDENTIAL

Excess Cost

Quartile

SET Metric

3 4 3 3 3 2 2 3 2 4 1 3 3 3 3 3 3 3 4 3 3 3 3 4 4 4 4 3 3 4 1 4 4 4 3 4 4 4 4 4 2 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2015 $2 MM $7 MM $4 MM $2 MM $2 MM $2 MM $3 MM $3 MM $1 MM $5 MM $ MM $2 MM $3 MM $7 MM $7 MM $3 MM $1 MM $3 MM $4 MM $3 MM $24 MM $3 MM $3 MM $4 MM $13 MM $3 MM $6 MM $9 MM $6 MM $4 MM $ MM $6 MM $4 MM $4 MM $9 MM $18 MM $10 MM $8 MM $3 MM $3 MM $2 MM $4 MM $3 MM $2 MM $7 MM $7 MM $5 MM $4 MM $4 MM $10 MM $11 MM $5 MM $2 MM $7 MM $8 MM $25 MM $29 MM $3 MM

FY 2014 56.0% 57.9% 52.3% 56.7% 52.1% 51.4% 52.4% 56.2% 51.5% 56.7% 43.8% 53.3% 55.2% 55.9% 53.9% 57.8% 53.8% 56.9% 58.0% 56.9% 55.3% 55.5% 52.5% 55.1% 54.0% 61.0% 59.6% 36.8% 59.7% 60.0% 49.5% 56.2% 56.5% 56.5% 51.6% 63.0% 58.1% 60.5% 58.2% 61.7% 55.2% 56.1% 50.7% 59.8% 60.9% 59.4% 58.1% 58.9% 56.8% 58.5% 55.9% 60.6% 63.4% 57.7% 62.4% 62.5% 61.4% 51.6%

1 1 1 1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM

0.7% 1.3% 3.3% 17.4% 4.5% 11.5% 24.3% 25.2% 27.1%

Excess Cost

Quartile 3 4 3 4 3 2 3 4 2 4 1 3 3 3 3 4 3 4 4 4 3 3 3 3 3 4 4 1 4 4 2 3 4 4 2 4 4 4 4 4 3 3 2 4 4 4 4 4 4 4 3 4 4 4 4 4 4

FY 2014 $2 MM $6 MM $3 MM $2 MM $1 MM $2 MM $2 MM $2 MM $1 MM $4 MM $ MM $1 MM $2 MM $8 MM $5 MM $3 MM $1 MM $3 MM $3 MM $3 MM $19 MM $2 MM $1 MM $2 MM $6 MM $3 MM $7 MM $ MM $8 MM $4 MM $ MM $4 MM $3 MM $3 MM $3 MM $14 MM $9 MM $8 MM $3 MM $3 MM $4 MM $2 MM $2 MM $3 MM $7 MM $5 MM $4 MM $3 MM $3 MM $8 MM $7 MM $5 MM $2 MM $5 MM $7 MM $19 MM $20 MM $2 MM

1 1 1 1 1 1 1 1 1

$ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM

11 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name BellCo Credit Union Blackrock Institutional Trust Company, National Association First American Financial Corporation San Diego County Credit Union Bank of Guam Hughes Federal Credit Union San Francisco Fire Credit Union WestAmerica Bank Educational Employees Credit Union Advantis Credit Union Northrop Grumman Federal Credit Union Altura Credit Union Firefighters First Federal Credit Union Kitsap Credit Union Westerra Credit Union Partners Federal Credit Union Bank of the Sierra F&A Federal Credit Union America First Federal Credit Union OnPoint Community Credit Union Arrowhead Central Credit Union Inspirus Credit Union Kern Schools Federal Credit Union Bank of New York Mellon Trust Company, National Association First Interstate Bank Redwood Credit Union Columbia Credit Union Banner Bank First Entertainment Credit Union Redding Bank of Commerce Silver Queen Financial Services, Inc. Oregon Community Credit Union Colorado Federal Savings Bank CoastHills Credit Union TwinStar Credit Union Credit Union of Colorado, A Federal Credit Union Mission Federal Credit Union Washington State Employees Credit Union Public Service Credit Union UNIFY Financial Federal Credit Union Provident Credit Union Hawaii State Federal Credit Union Harborstone Credit Union HawaiiUSA Federal Credit Union Sound Credit Union Guaranty Bank and Trust Company Northwest Community Credit Union OneAZ Credit Union Credit Union of Southern California Gesa Credit Union Arizona Federal Credit Union Mountain America Federal Credit Union First Technology Federal Credit Union Financial Partners Credit Union Citywide Banks Cashmere Valley Bank NuVision Federal Credit Union Unitus Community Credit Union HAPO Community Credit Union Star One Credit Union First Federal Savings and Loan Association of Port Angeles American Savings Bank, F.S.B. El Dorado Savings Bank, F.S.B. Glacier Bank Vantage West Credit Union Premier America Credit Union Goldenwest Federal Credit Union Stanford Federal Credit Union

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Region West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West West

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 3,769,853 4,518,397 8,831,777 7,899,734 1,918,461 1,004,040 1,218,989 5,327,271 2,748,522 1,319,728 1,073,104 1,219,095 1,150,785 1,124,885 1,437,081 1,546,620 2,032,217 1,549,695 8,222,431 4,561,054 1,137,395 1,191,721 1,410,025 2,106,010 9,038,469 3,287,602 1,229,367 9,531,252 1,360,218 1,141,338 1,722,587 1,581,851 1,719,305 1,005,294 1,167,418 1,389,489 3,198,014 2,543,164 2,055,859 2,510,616 2,283,897 1,477,911 1,199,335 1,585,483 1,379,598 3,363,684 1,099,097 1,908,564 1,173,870 1,792,030 1,473,367 6,058,883 9,512,407 1,233,633 1,376,324 1,453,209 1,456,939 1,047,925 1,483,858 8,820,887 1,016,679 6,421,357 2,111,141 9,433,163 1,678,709 2,289,505 1,250,571 2,116,660

SET Metric FY 2016 31.1% 32.3% 35.0% 36.9% 37.6% 42.1% 42.8% 43.3% 44.7% 45.8% 46.3% 46.4% 46.7% 47.1% 47.2% 47.6% 48.0% 48.1% 48.2% 48.4% 48.6% 48.7% 48.9% 49.2% 49.8% 49.9% 49.9% 50.2% 50.5% 50.5% 50.7% 50.8% 50.9% 50.9% 50.9% 51.0% 51.1% 51.2% 51.3% 51.3% 51.5% 51.6% 51.7% 51.7% 51.8% 52.0% 52.0% 52.1% 52.2% 52.3% 52.4% 52.4% 52.7% 52.9% 53.4% 53.4% 53.6% 53.9% 54.0% 54.1% 54.1% 54.2% 54.2% 54.2% 54.2% 54.5% 54.5% 54.5%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

FY 2016 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $1 MM $1 MM $1 MM $1 MM $3 MM $4 MM $1 MM $1 MM $1 MM $1 MM $1 MM $2 MM $2 MM $1 MM $5 MM $1 MM $8 MM $2 MM $2 MM $2 MM $1 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 31.4% 36.0% 34.1% 44.0% 41.9% 43.1% 46.2% 44.2% 47.0% 47.4% 46.7% 49.4% 45.3% 48.4% 49.0% 48.5% 49.3% 50.1% 48.6% 49.5% 49.4% 47.3% 47.4% 44.6% 49.1% 50.8% 50.4% 51.1% 50.1% 58.4% 46.2% 49.1% 46.5% 50.9% 51.2% 49.9% 51.3% 49.9% 49.6% 55.3% 50.7% 51.2% 51.6% 50.5% 51.6% 50.9% 48.7% 54.5% 54.6% 52.1% 54.2% 52.6% 52.2% 51.7% 53.4% 52.3% 54.4% 55.9% 53.6% 57.0% 51.2% 55.5% 55.4% 53.0% 56.1% 58.3% 54.9% 54.1%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 2 2 2 2 3 1 1 1 2 2 1 2 1 1 3 2 2 2 2 2 2 1 2 2 2 2 2 2 2 2 2 2 3 2 3 2 3 3 2 3 3 2 2

FY 2015 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $2 MM $ MM $2 MM $ MM $ MM $ MM $ MM $1 MM $ MM $1 MM $ MM $ MM $4 MM $ MM $ MM $1 MM $ MM $1 MM $1 MM $ MM $3 MM $2 MM $1 MM $3 MM $5 MM $4 MM $1 MM $1 MM $1 MM $2 MM $2 MM $2 MM $3 MM $ MM $9 MM $2 MM $7 MM $3 MM $4 MM $2 MM $1 MM

SET Metric FY 2014 32.9% 33.8% 33.5% 41.4% 40.5% 44.1% 45.8% 45.2% 47.8% 48.1% 48.1% 51.7% 46.6% 48.4% 48.5% 47.1% 47.8% 50.4% 47.2% 48.8% 47.4% 47.6% 47.9% 49.0% 49.8% 54.6% 49.1% 50.1% 49.9% 60.7% 55.8% 48.5% 56.0% 51.4% 51.6% 48.9% 51.2% 49.8% 51.1% 53.5% 50.2% 50.6% 51.0% 49.5% 50.7% 46.2% 50.6% 50.5% 54.6% 52.0% 54.3% 51.8% 49.6% 51.8% 52.5% 53.3% 52.7% 55.5% 53.9% 55.1% 53.2% 51.1% 56.7% 52.1% 57.4% 56.6% 53.7% 54.5%

Excess Cost

Quartile 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 2 1 1 1 1 1 1 1 2 1 2 1 4 3 1 3 2 2 1 2 1 2 2 2 2 2 1 2 1 2 2 2 2 2 2 1 2 2 2 2 3 2 3 2 2 3 2 3 3 2 2

FY 2014 $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $3 MM $ MM $ MM $ MM $3 MM $1 MM $ MM $1 MM $ MM $1 MM $ MM $1 MM $ MM $1 MM $3 MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $ MM $1 MM $1 MM $2 MM $3 MM $ MM $1 MM $1 MM $1 MM $1 MM $2 MM $2 MM $2 MM $1 MM $2 MM $2 MM $4 MM $4 MM $2 MM $1 MM $1 MM

12 of 14

Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Whitefish Credit Union Association California Credit Union California Coast Credit Union Opus Bank San Francisco Federal Credit Union Patelco Credit Union Bank of the Cascades Pacific Premier Bank Farmers & Merchants Bank of Long Beach First American Trust, F.S.B. Technology Credit Union Schools Financial Credit Union Bank of Colorado Tri Counties Bank Central Pacific Bank Mechanics Bank Pacific Service Credit Union Territorial Bancorp Inc. Utah Community Federal Credit Union Orange County's Credit Union Bank of Marin Wescom Central Credit Union Far East National Bank LBS Financial Credit Union First Foundation Bank Heritage Bank Pacific Continental Bank KeyPoint Credit Union NBH Bank Oak Valley Community Bank Operating Engineers Local Union #3 Federal Credit Union Travis Credit Union Alpine Bank Numerica Credit Union Chevron Federal Credit Union Territorial Savings Bank Whatcom Educational Credit Union Exchange Bank Columbia State Bank Central Valley Community Bank ANB Bank SAFE Credit Union SELCO Community Credit Union Montecito Bank & Trust BofI Holding, Inc. Ent Credit Union Oregon State Credit Union EnerBank USA Spokane Teachers Credit Union Kinecta Federal Credit Union Logix Federal Credit Union D.L. Evans Bank Preferred Bank Desert Schools Federal Credit Union Coast Central Credit Union Fremont Bank Elevations Credit Union River City Bank First National Bank Alaska Washington Trust Bank Citizens Business Bank Caltech Employees Federal Credit Union Bank of Stockton Peoples Bank Rogue Credit Union Hanmi Bank First Northern Bank of Dixon Bank of Commerce

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$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 1,375,979 1,596,149 2,198,963 7,882,623 1,063,449 5,463,781 3,071,084 4,035,479 6,729,058 3,124,627 2,197,851 1,783,435 3,284,863 4,516,257 5,374,620 5,593,562 1,148,124 1,877,563 1,167,840 1,440,312 2,023,497 3,192,447 1,272,083 1,322,308 3,971,790 3,872,476 2,536,532 1,070,452 4,556,051 1,001,335 1,014,595 2,692,136 3,051,862 1,801,924 3,027,664 1,877,547 1,366,356 2,178,057 9,503,801 1,442,378 2,660,246 2,512,180 1,425,656 1,337,179 8,167,876 4,739,288 1,096,383 1,378,199 2,488,382 3,929,423 4,787,262 1,322,280 3,223,468 4,030,305 1,280,163 3,667,040 1,795,290 1,814,902 3,609,848 5,664,658 8,066,699 1,517,354 2,855,194 1,576,742 1,275,390 4,695,776 1,166,763 1,097,757

SET Metric FY 2016 54.7% 54.7% 54.7% 54.7% 54.8% 54.8% 54.9% 55.0% 55.0% 55.1% 55.4% 55.5% 55.5% 55.7% 55.8% 55.9% 56.1% 56.1% 56.2% 56.2% 56.2% 56.3% 56.4% 56.5% 56.5% 56.6% 56.6% 56.6% 56.6% 56.7% 56.8% 56.9% 57.0% 57.0% 57.1% 57.1% 57.2% 57.2% 57.4% 57.6% 57.6% 57.9% 58.1% 58.4% 58.4% 58.6% 58.6% 58.9% 58.9% 59.0% 59.8% 59.8% 59.8% 60.2% 60.3% 60.6% 60.7% 60.7% 60.8% 60.9% 61.1% 61.2% 61.3% 61.3% 61.3% 61.5% 61.5% 61.7%

Excess Cost

Quartile 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2016 $1 MM $2 MM $2 MM $6 MM $1 MM $4 MM $4 MM $4 MM $6 MM $1 MM $2 MM $2 MM $3 MM $7 MM $6 MM $6 MM $1 MM $2 MM $2 MM $2 MM $2 MM $7 MM $2 MM $2 MM $3 MM $6 MM $3 MM $2 MM $8 MM $1 MM $2 MM $5 MM $6 MM $4 MM $3 MM $2 MM $3 MM $4 MM $17 MM $3 MM $4 MM $6 MM $3 MM $3 MM $10 MM $7 MM $2 MM $3 MM $6 MM $12 MM $9 MM $3 MM $4 MM $13 MM $2 MM $14 MM $8 MM $2 MM $8 MM $15 MM $13 MM $1 MM $7 MM $6 MM $4 MM $11 MM $3 MM $2 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 49.1% 56.2% 55.5% 55.1% 58.1% 55.2% 56.9% 57.6% 59.5% 51.8% 57.1% 54.7% 54.9% 54.9% 53.1% 48.5% 59.2% 55.7% 55.5% 54.2% 55.3% 53.4% 58.7% 55.3% 63.2% 53.5% 60.7% 58.2% 51.4% 52.5% 58.1% 57.0% 55.2% 59.0% 55.5% 56.7% 55.8% 53.5% 54.9% 58.8% 57.0% 56.9% 57.7% 57.6% 58.5% 58.4% 58.2% 66.9% 60.6% 51.5% 58.2% 58.8% 58.5% 58.8% 60.2% 60.6% 55.2% 57.6% 59.8% 58.1% 55.9% 61.4% 63.6% 60.9% 62.2% 54.8% 61.5% 61.5%

Excess Cost

Quartile 1 3 3 3 3 3 3 3 4 2 3 2 2 3 2 1 4 3 3 2 3 2 3 3 4 2 4 3 2 2 3 3 3 4 3 3 3 2 2 4 3 3 3 3 3 3 3 4 4 2 3 4 3 4 4 4 3 3 4 3 3 4 4 4 4 2 4 4

FY 2015 $ MM $4 MM $3 MM $6 MM $2 MM $5 MM $5 MM $5 MM $12 MM $ MM $3 MM $2 MM $3 MM $6 MM $4 MM $ MM $2 MM $2 MM $2 MM $2 MM $2 MM $4 MM $2 MM $2 MM $5 MM $4 MM $5 MM $3 MM $2 MM $1 MM $2 MM $6 MM $5 MM $5 MM $2 MM $2 MM $2 MM $2 MM $13 MM $3 MM $4 MM $6 MM $3 MM $3 MM $8 MM $7 MM $2 MM $6 MM $7 MM $3 MM $8 MM $3 MM $3 MM $13 MM $2 MM $13 MM $4 MM $2 MM $8 MM $11 MM $8 MM $1 MM $8 MM $5 MM $4 MM $5 MM $3 MM $2 MM

SET Metric FY 2014 51.0% 55.1% 54.5% 55.6% 60.5% 54.0% 54.8% 54.2% 56.2% 51.7% 58.6% 55.3% 55.6% 54.6% 53.3% 55.4% 57.8% 55.9% 58.7% 55.5% 53.1% 57.1% 58.5% 55.8% 61.2% 52.2% 63.2% 55.4% 49.5% 54.9% 57.0% 55.8% 57.1% 63.3% 53.7% 56.9% 59.3% 52.6% 49.5% 57.1% 57.2% 55.4% 57.3% 56.7% 55.1% 58.0% 58.5% 64.9% 60.5% 56.4% 57.1% 57.1% 57.3% 60.0% 61.1% 59.1% 54.5% 56.1% 59.8% 57.7% 60.6% 59.3% 62.3% 57.7% 60.2% 50.6% 59.4% 61.8%

Excess Cost

Quartile 2 3 2 3 4 2 3 2 3 2 4 3 3 2 2 3 3 3 4 3 2 3 3 3 4 2 4 3 1 3 3 3 3 4 2 3 4 2 1 3 3 3 3 3 3 3 3 4 4 3 3 3 3 4 4 4 2 3 4 3 4 4 4 3 4 2 4 4

FY 2014 $ MM $2 MM $2 MM $5 MM $2 MM $4 MM $3 MM $2 MM $7 MM $ MM $4 MM $2 MM $3 MM $5 MM $4 MM $5 MM $2 MM $2 MM $3 MM $2 MM $1 MM $8 MM $2 MM $2 MM $3 MM $2 MM $5 MM $2 MM $ MM $1 MM $2 MM $4 MM $6 MM $6 MM $2 MM $2 MM $3 MM $1 MM $ MM $2 MM $4 MM $4 MM $3 MM $3 MM $3 MM $6 MM $2 MM $4 MM $6 MM $9 MM $6 MM $2 MM $2 MM $14 MM $2 MM $11 MM $3 MM $1 MM $8 MM $10 MM $13 MM $1 MM $8 MM $4 MM $3 MM $ MM $2 MM $2 MM

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Total Assets $000's

Green Highlighted = Top Performers Gray Highlighted = Laggards Company Name Northrim Bank Luther Burbank Savings CTBC Bank Corp. (USA) Bank of Utah Idaho Central Credit Union Alaska USA Federal Credit Union Kitsap Bank First National Bank of Northern California People's Intermountain Bank Green Dot Bank CoBiz Bank Stockman Bank of Montana Meriwest Credit Union Cache Valley Bank Yakima Federal Savings and Loan Association Savings Bank of Mendocino County Community Bank Provident Financial Holdings, Inc. Manufacturers Bank Provident Savings Bank, F.S.B. First Financial Northwest Bank HomeStreet Bank Farmers & Merchants Bank of Central California West Region Average

Provided by KBRG (www.kbrg.co)

Region West West West West West West West West West West West West West West West West West West West West West West West

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

2016 1,516,607 5,061,670 2,957,652 1,085,815 2,810,897 6,648,219 1,130,534 1,219,098 1,629,808 1,028,274 3,593,528 3,229,259 1,344,503 1,000,553 1,819,003 1,069,710 3,584,959 1,192,155 2,613,381 1,192,036 1,035,054 6,200,289 2,921,775 2,970,457

SET Metric FY 2016 62.1% 62.5% 62.9% 63.6% 63.6% 63.7% 63.7% 63.7% 63.9% 64.0% 64.5% 64.9% 65.1% 65.3% 65.9% 66.1% 68.6% 69.9% 70.8% 70.9% 71.0% 71.2% 71.5% 53.0%

Excess Cost

Quartile 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2016 $8 MM $7 MM $7 MM $4 MM $10 MM $33 MM $4 MM $4 MM $6 MM $1 MM $11 MM $9 MM $5 MM $4 MM $3 MM $3 MM $14 MM $12 MM $9 MM $12 MM $4 MM $87 MM $13 MM $4 MM

PROPRIETARY and CONFIDENTIAL

SET Metric FY 2015 61.4% 58.9% 62.8% 63.7% 63.0% 64.4% 62.0% 62.2% 63.9% 71.5% 66.3% 64.5% 62.5% 65.0% 66.0% 64.6% 59.5% 71.1% 65.4% 72.1% 68.8% 69.2% 73.6% 52.9%

Excess Cost

Quartile 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2015 $8 MM $6 MM $6 MM $4 MM $8 MM $35 MM $4 MM $4 MM $6 MM $1 MM $13 MM $9 MM $4 MM $4 MM $3 MM $3 MM $8 MM $12 MM $7 MM $13 MM $4 MM $68 MM $13 MM $4 MM

SET Metric FY 2014 59.2% 56.8% 58.6% 64.6% 61.7% 61.6% 61.1% 59.9% 62.5% 73.0% 64.4% 65.4% 60.7% 64.1% 67.2% 64.7% 67.1% 68.5% 65.2% 69.6% 65.6% 66.8% 75.9% 52.7%

Excess Cost

Quartile 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

FY 2014 $4 MM $4 MM $4 MM $4 MM $6 MM $27 MM $3 MM $3 MM $4 MM $1 MM $11 MM $9 MM $3 MM $3 MM $3 MM $3 MM $13 MM $10 MM $7 MM $11 MM $3 MM $41 MM $13 MM $3 MM

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