Kamloops Business

> Also: Sun Peaks: Down Under comes north

An exclusive feature publication of The Daily News

FEBRUARY/MARCH 2013

Doing

Giving back: Golfers tee off for a great cause

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Tranquille on the Lake is redefining community with its take on urban farming

Development Differently

INSIDE CHAMBER NEWS: MOVE, REBRANDING START OF NEW ERA FOR CHAMBER

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INSIDE Tim McLeod, development manager of Tranquille on the Lake, overlooks the 469-acre property from in front of the 80-year-old dairy barn, which has been fully restored.

Keith Anderson /KAMLOOPS BUSINESS

Kamloops Business is published six times a year by The Kamloops Daily News advertising department, 393 Seymour St., Kamloops, B.C. V2C 6P6. All rights reserved. No part of this magazine may be reproduced without the publisher’s written permission.

Unsolicited material will not be returned.

Publisher assumes no responsibility.

For editorial information, contact Kamloops Business editor Stewart Duncan.

COVER STORY

Doing Development Differently Tranquille on the lake is innovative, the business plan is unconventional, and the marketing strategy is already drawing families. So far, doing development differentLY is working for Tranquille. /page 12

Publisher TIM SHOULTS

Supervising Editor ROBERT KOOPMANS

Advertising Director kevin dergez

Manager, Specialty Publications keshaV sharma

Editor STEWART DUNCAN

FEATURES

Aussie Rules Sun Peaks Resort More than most, Australians feed the Kamloops market /22

Zig Ziglar Knew How To Motivate Super-salesman proved benefits of positive attitudes /23

Giving Back To The Community Gur Singh’s fundraising golf tournament hits 10th anniversary /28

COLUMNS & DEPARTMENTS

The Daily News is a member of the B.C. Press Council. It is published daily except Sundays and most holidays at 393 Seymour St., Kamloops, B.C. V2C 6P6.

Phone (250) 372-2331

Editor’s Message, 6

NSBIA Report, 24

Q&A, 28

Recognition, 11

Chamber News, 18

KCBIA Report, 20

Across The River, 26

Solid Advice, 10

Contributing writers

Venture Kamloops, 27

TRU Views, 9

Larkin Schmiedl Jennifer Sloan

A division of Glacier Ventures International Corp.

Publications Mail Registration No. 0681.

FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 3

- ADVERTISING FEATURE -

“In this world nothing can be said to be certain, except death and taxes” .. and probate fees (?)

by Jim McCreight

In BC, when a person passes away, someone must act on behalf of the deceased to administer their estate. That person is either the executor named by the deceased in their Will and whose appointment has been confirmed by the court (by Grant of Letters Probate) or, if the deceased did not have a valid Will, an administrator appointed by the court (by Grant of Letters Administration).

Not every estate requires a court order.

Sometimes the deceased’s assets can be transferred without a court order. If either a Grant tra of Letters Probate or a Grant of Letters Administration is required, which occurs on the majority of estates, the court charges a probate fee of approximately 1.4% of the fair market value of all the assets that fall into the deceased’s estate. The probate fee must be paid before the court order is issued.

There are some assets that a deceased may own that do not form part of their estate for probate purposes and therefore do not incur the probate fee, such as the following: 1. Life insurance which names a beneficiary; 2. RRSP’s, RRIF’s and TFSA’s which name a beneficiary; 3. Assets that are owned jointly by the deceased and their spouse or minor child, as joint tenants with a right of survivorship, such as jointly owned real estate or joint bank accounts.

Many individuals try to reduce or avoid payment of probate fees (and the potential for Wills Variation Act claims) by keeping assets out of their estate through the use of joint tenancy, designated beneficiaries and outright gifts made prior to death, often with unintended potentially negative consequences, such as: If a deceased has named a minor child as the beneficiary of a life insurance policy, the child will receive the entire life insurance proceeds when they turn 19, with no restrictions. However, if the deceased names their estate as the beneficiary, they can name the minor child as a beneficiary in their Will, with restrictions on when the child receives the insurance proceeds.

If a deceased has named a beneficiary for their RRSP or RRIF other than a spouse or a minor child, the plan will be de-registered, the named beneficiary will receive the funds directly and the

estate will be responsible for payment of any income tax resulting from the de-registration of the plan, even though the estate receives no part of the funds from the RRSP or RRIF. This may result in a smaller estate for any residual beneficiaries.

A transfer of property into joint tenancy or as an outright gift is a deemed disposition for capital gain tax purposes and, depending on the type of property transferred, could trigger an immediate capital gain payable by the owner of the property.

If a person transfers their principal residence into joint names with someone who does not reside at the residence, the new owner loses the principal residence exemption from the date of transfer, which could result in capital gains taxes owing when the property is subsequently sold. This could far exceed the 1.4% probate fee which the person is trying to avoid. In addition, jointly owned assets are subject to claims from the creditors or an estranged spouse of the new owner.

If a person decides to transfer assets into joint tenancy, it is very important that they provide written evidence of what their intention was when they created the joint tenancy. Do they intend to gift the asset to the surviving joint tenant or is the surviving joint tenant holding the asset in trust for the person’s estate? Currently, under BC law, if a parent voluntarily transfers an asset into joint names with an adult child there is a presumption that the adult child holds the asset in trust for the parent or their estate. If the joint tenancy is challenged by a beneficiary of the parent’s estate the adult child would have to prove that the parent intended the transfer to be a gift. As an example, if a parent transfers bank accounts into joint tenancy with an adult child so the child can assist the parent, did the parent intend to gift the bank accounts to that child to the exclusion of their other children?

The unintended consequences that are set in motion by attempting to avoid probate fees often have a much higher cost than the 1.4% probate fee, so proceed with caution and get professional advice before you act. Generally it's less expensive to get professional advice early: you'll save money in the long run.

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> Editor’s Message

A year of hope and opportunity Kamloops business community expecting big things in 2013

T

wenty-thirteen. 2013.

Two-zero-one-three.

Is that even possible?

Where, oh where, did the 20th century go?

Wasn’t it just yester-decade that we wondered how the world will have evolved in the mystical year 2000?

But 2000 came and went in an unimpressive fashion an alarming 13 years ago — how did that happen?

Did we get any of our grandiose predictions right? Not really, but neither did the Negatrons, those predisposed to gloom and doom.

Dr. Preety y Desai

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"With deep gratitude and thanks in being a part of this great Kamloops Community since 1996!" www.kamloopsperiodontist.com Dr. Preety Desai

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6 KAMLOOPS BUSINESS FEBRUARY/MARCH 2013

778-471-6001

For 2,013 years, give or take, doomsayers have predicted the end of times, the end of the human race, the destruction of the Earth, the cessation of life as we know it.

Yet here we are, still — an imperfect species perpetually living life three steps forward, one step back.

We are not yet near the vision that futurists predicted for the 21st century: extraterrestrial colonies, jetpack commutes, flying cars whooshing amongst the skyscrapers, moving sidewalks and Thanksgiving dinners in pill form.

But we are experiencing much less disease and a lot less war. Dare we hope?

Sure, because where the Negatrons see each week as seven days closer to doom, the rest of us see opportunities for life.

In business, it’s a helpful perspective.

It’s there in the long-overdue progress at Tranquille on the Lake, as freelance writer Jennifer Sloan reports in this issue.

It’s also there in giving back to the community: we’re pleased to have an article by Terry-Lynn Stone about the Gur Singh Invitational Golf Tournament, which is strongly supported by the business community to benefit the Kamloops Brain Injury Association.

This year marks the fundraiser’s 10th anniversary and organizers are expecting their biggest turnout at this June’s event.

And Sun Peaks Resort turns 20 this year, so we’re extending a well-deserved pat on the back to the ski and golf community, which brings a great deal of business into Kamloops and the region.

It was 1992 when Nippon Cable bought the Tod Mountain ski facilities and started pouring money into it. In the first year, Nippon Cable sank $11 million into the resort-to-be and almost none of that was visible above ground. Since then, the development has turned many former skeptics into avid skiers.

You’ll also see here that the Kamloops Chamber of Commerce has set about rebranding itself. There comes a time when even a well-oiled machine can use a makeover and the human engines behind our vibrant chamber of commerce have decided it’s time for a new look and a new location — 613 Victoria Street.

We also have an obituary for the forever-effervescent Zig Ziglar, a man who was so well known that those who know him can’t believe that others never heard of him.

His odd moniker is typically a prelude to “What’s a zig ziglar?” and “How can you not know Zig Ziglar?”

Fortunately, with 30 books to his credit, we can all catch up.

Finally, with one month behind us and new year’s resolutions already on the brink, the team behind Kamloops Business magazine wish you a prosperous and inspiring 2013.

Stewart Duncan is editor of Kamloops Business. You can reach him at sduncan@kamloopsnews.ca. KB

under

A W A R D S

Powered by

CALL FOR NOMI NAT I ON S Kamloops Busines s m ag a z i n e i n a s s o c i a t i o n with Kamloops Ch a m b e r o f C o m m e rc e , i s pro u d to anno u n c e th e first ever Under 40 Awards pow ere d by Ex cel Personnel.

These awards recognize and celebrate the young leaders in Kamloops and surrounding area who have done exceptionally well in their chosen fields. An independent panel of experts will choose the finalists based on professional achievement, experience, innovation, leadership and community involvement. The award winners will be profiled in a special edition of Kamloops Business in July 2013, and will automatically become nominees for the Kamloops Business Young Entrepreneur of the Year Award at the Kamloops Chamber of Commerce Business Excellence Awards 2013.

Come forward and nominate yourself, or nominate a colleague, friend, boss or anyone you feel has done spectacular in a given field.

Don’t miss this rare opportunity to partner with Kamloops Business for these prestigious awards.

For sponsorship or advertising details contact: Keshav Sharma at ksharma@kamloopsnews.ca

Nomination Forms available at KamloopsNews.ca YourNewsNow.ca

FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 7

It is hard to believe that finding, hiring, or managing your employees could potentially involve all of this!

Team Building Wages and Benefits

Performance Reviews Employee Recruitment

Workplace Satisfaction Workplace Policies Payroll Remittance Employment Insurance Shift Scheduling Letters of Employment Government Incentives Training and Development Employee Orientation Employee Privacy Resume Screening

Human Rights Regulations Absenteeism and Turnover Workplace Attire Work-Life Balance ROEs, T4s, and TD1s Employment Interviews Health and Safety Job Descriptions Records and Documentation Flexible Work Arrangements Employee Repositioning Workers’ Compensation Extended Leaves From Work Employment Standards

When you need help sorting it all out, give us a call.

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8 KAMLOOPS BUSINESS FEBRUARY/MARCH 2013

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> tru views

Can we find value in digital chaos?

Turning ‘Big Data’ into something useful difficult in diverse society

BY BERNIE WARREN >> THOMPSON RIVERS UNIVERSITY

I

n today’s digital world, we have mountains of chaotic data. In fact, in every hour, enough information is consumed by Internet traffic to fill seven million DVDs — side by side, they’d scale Mount Everest 95 times.

Interestingly, the amount of data we create by sending email and text messages, taking photos and searching the Internet is minuscule comBERNIE WARREN pared to the amount of data being created about us.

A 2011 IDC study predicts that current data storage rates will grow by in excess of 5,000 per cent by 2020, driven in large

part by the increased use of embedded systems such as sensors in clothing, GPS tags, smartphones, medical devices, security and traffic cameras — you name it, we are storing it.

Data like the 30 billion pieces of content shared on Facebook daily or the 50 million-plus tweets per day or the 48 hours of video that are uploaded to YouTube every minute requires very different tools and techniques to allow us to turn this chaotic data into useful information. It is simply being called Big Data.

Managing Big Data is not about collecting everything and being a data hoarder; it is about turning the chaos of details into desires. It’s about using unstructured data from mannequins with cameras in their eyes and data-processing software in their body to allow a retailer to identify individual age and gender of shoppers, then combine this data with their shopping patterns to change the store layouts and product placements toward improving the shopping experience.

Here is the problem, as I see it. Humans by nature are illogical and diverse. Trying to predict a decision that a single individual will make using Big Data is almost impossible. Big Data will never be able to predict when I want my next Tim’s, but it will be able to predict the future daily coffee consumption for the City of Kamloops.

From this chaos of unstructured data, we can extract value but the value will be in predicting trends or generalities, not in the specifics.

For more information, contact Bernie Warren bwarren@tru.ca at TRU’s school of business, human resource management. KB

Make a Difference “Education is the most powerful weapon which you can use to change the world.” ~ Nelson Mandela

Our students help build a stronger community and as graduates serve as volunteers, employers, and leaders.

For more information on how you can make a difference through student awards, sponsorship, naming opportunities, and estate planning, please contact: TRU Advancement

MC117381

For over 30 years people have been making a difference in student’s lives through the TRU Foundation.

T: 250.371.5715 E: foundation@tru.ca W: www.tru.ca/foundation All donations are tax deductible FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 9

> solid advice

Y ou know you've arrived...

Hire for skill or attitude?

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iring someone can be a very stressful process for managers and business owners.

In a perfect world, that potential employee’s resume would indicate the right skills and experience and an interview would show the “perfect” attitude. When it comes down to it, employee attitude has a tremendous impact on the success of any business.

SHANE JENSEN Unfortunately, managers or business owners sometimes focus too much on a person’s skills and training and do not do enough due diligence when it comes to interviewing for attitude and character. The problem with hiring on skill alone is that a bad attitude proves to be the hardest thing to change. Yet skill development is the easiest thing to change in employees.

When I talk with clients about skill versus attitude and ask them for the most common reason they let someone go, it usually comes down to a detrimental attitude, not lack of skill or experience. Their negative attitude led to disgruntled customers, upset staff or constant stress for managers. A lot of employees have a tremendous amount of skills, training and experience, but are let go because their attitude created too many problems.

My suggestion is to put equal weight on skills and attitude during the hiring process. Do not become fixated on a greatlooking resume or their work experience during an interview.

If anything, set the baseline so that any applicant who makes it to the interview already has the required credentials.

Focus the interview on the attitude side of the equation. The same goes for background checks, reference checks, etc. You want to find out first and foremost about the person’s attitude in their previous job(s). How well did they get along with fellow employees? What did customers think of him or her?

Focus on trying to figure out how that potential employee will fit in with the culture of your business. If you focus first on attitude, you will also learn quite quickly how skilled they are.

Remember, it is far easier to train someone with a great attitude and a desire to learn than to improve the character of a highly skilled person with a poor attitude.

Shane Jensen, MA, ACC, CEC, is the senior principal for New Quest Coaching & Consulting. To learn more please see www.newquestcc.com. KB

> RECOGNITION

Awards recognize finest of under-40 set Nominations open for young business leaders and professionals

W

e know they’re out there, now they just need to stand up and be recognized.

Kamloops Business magazine has launched its inaugural Under 40 Awards, designed to reveal the tremendous talent, motivation, skill and perseverance of the city’s finest young professionals. The awards have been in the planning stages more than a year and are modelled after the successful Forty Under 40 Awards program developed more than 20 years ago by Kamloops Business’s sister publication, Business in Vancouver.

The program features an important partner: the Kamloops Chamber of Commerce. The recipients of the Under-40 Awards will be featured in the July/August 2013 edition of Kamloops Business and will automatically become the nominees for the Kamloops Business Magazine Young Entrepreneur of the Year Award, which will be handed out at the Kamloops Chamber of Commerce’s Business Excellence Awards this fall.

The goal, says Daily News publisher Tim Shoults, is to “celebrate young up-and-coming business leaders in Kamloops and the surrounding area.”

Young professionals are the business leaders of tomorrow, says Shoults, and the awards offer a way to profile some of the people who will have a hand in shaping the city for years to come.

Ideal nominees include entrepreneurs, those working their way up in established businesses and leaders in both the public and private sector in every field from resource management to retail sales and everything in between.

Shoults said he expects to be blown away by the calibre of nominees.

“I had the pleasure of judging the Young Entrepreneur of the Year award for the Chamber last year and was incredibly impressed with the nominees that came forward. There are so many young people who are doing amazing, world-class work.

“We’re just not aware as a community of how much talent there is right here at home. This program gives us a chance to highlight that talent.”

An independent review panel will choose the winners. Merit will be determined based on a range of criteria, including professional achievement, experience, innovation, leadership and community involvement.

Nomination forms are available at The Daily News office at 393 Seymour St., or at www.kamloopsnews.ca, and will be accepted until April 1. An awards ceremony will be held in September with winners profiled in Kamloops Business. For more information about the awards or the nomination process, email editor Robert Koopmans at rkoopmans@kamloopsnews.ca. KB FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 11

> cover story STORY BY JENNIFER SLOAN

Right: The maternity barn is used for the community’s farmers’ market.

Main photo: The office building, foreground, and dairy barn have been fully restored.

PHOTOS BY KEITH ANDERSON

REDEFINING

COMMUNITY TRANQUILLE ON THE LAKE IS DOING DEVELOPMENT DIFFERENTLY — AND THE RESULT MAY BECOME AN INTERNATIONAL FIRST

O

rganic. Eco-friendly. Green.

They’re the marketing buzz words surrounding the sale of products ranging from tires to tomato sauce, but will they work to sell a community?

Tim McLeod, the development manager for Tranquille on the Lake, doesn’t think so. As of Sept. 11, 2012, the Tranquille Limited Partnership has all the paperwork in place to create a town of roughly 4,000 on the 469 acres that old Tranquille encompasses.

The property is to be developed “as a sustainable agri-community that combines an urban farm and working waterfront with a mixed-use village community,” according to the Neighbourhood Plan passed by Council and OK’d by the Agricultural Land Board.

But McLeod is hesitant to identify with any eco-trends.

“We are using the past to guide us in developing a project that is beyond sustainability, beyond organic. Let’s

redefine what that means for Tranquille.”

According to McLeod, Tranquille on the Lake is one of only two Canadian master-planned sustainable communities being developed: “Outside of China, there are very few examples of what we are planning on doing — creating a town around an urban farm and working waterfront. This is extremely different from the normal subdivisions that others are doing across North America and elsewhere.”

Their goal is to keep the story of Tranquille going by using as much onsite material as possible in the new construction, and making an old town new certainly hasn’t been either quick or cheap.

“We’ve been at it for seven years, and three of those were spent just cleaning water and soil. But how can you go wrong buying a farm in the city?”

McLeod said laughing. “Even in its faded glory, it’s a pretty neat place.”

And McLeod is doing his best to make it an easy sell. He’s been working with planners and architects to design a town after a European model, where the baker will live above the bakery, where artisans can live behind their storefront studios, and, to keep costs down, where those looking to move in will find modular homes manufactured onsite.

The vision is to create a community anchored on food production, where residential, business and industrial areas are integrated in a way that honours nature and the history of the land.

Gregg Lindros of Lindros Project Development worked on creating the Neighbourhood Plan.

“It’s taken awhile to find the vision of the place and there’s a lot of flexibility in the community plan. The details can be determined on an evolutionary basis (because) you can’t predict when and where all the pieces are going to fall into place.”

In lay terms, what that means is honouring supply and demand. In essence, every development at Tranquille would ideally be self-sustaining, and yes, that includes being off-the-grid, or maybe even contributing to it. The question McLeod has used as a guide is: “What can we do that will meet city needs?”

They’ve started with opening a marketplace, boasting more than 10,000 visitors this past summer. Keeping that connection with food alive, there’s talk of transforming the existing cafeteria area into a culinary arts school in partnership with TRU. Then there’s the waterfront to become a marina, an arts community to support, and the rail line to redevelop into a transport hub as it was 100 years ago.

Lindros estimates a 30-plus-year build-out on the new community “with

In the end, it will create a balanced community ‘tribed’ together over their mutual love of the land.

“

Tim McLeod, pictured, development manager for Tranquille on the Lake

emphasis on the plus.” Creating a community space that grows organically takes time to unfold, says Lindros, and he sees that kind of timeline becoming more common in the future.

“There is going to be a reinvention of

14 KAMLOOPS BUSINESS FEBRUARY/MARCH 2013

the master-planned community (that has) people living in an area that has been well-designed, well-planned, and where they have been educated about low-impact environmental living,” predicts Lindros.

“Tranquille will be a version of (that) new trend in defining communities.”

Peter Ridgway, a Vancouver-based architect on the project since 2005, sees the history of the space as the defining piece of Tranquille on the Lake. In describing what the pocket community will look like, Ridgway states, “There are 12 key buildings of the 100 or so, and we’ve taken these as landmarks to help orient people (in the community), but the list keeps on growing.”

Naming the fire hall, marketplace and hospital specifically, Ridgway also wants to hang onto existing cottages and add plazas and structures that will enhance the feeling of community and that will make Tranquille a destination.

For McLeod, the exploration and integration of this kind of history adds rich market appeal, as does infrastructure reuse and practical architectural application, the end result being increased profitability for the landowner.

“I really believe that understanding your market is the key,” said McLeod. “Then asking people to pay for what they’re already loving comes secondary.”

Tranquille on the Lake is quietly selling a lifestyle that is tied authentically to the natural assets of the land, and they have about 12 types of residents they seek to appeal to.

“There will be people who love to live here because they love to watch the birds,” McLeod said. “There will be people who love to live here because they love the farm. There will be people here because they love the water. In the end, it will create a balanced community ‘tribed’ together over their mutual love of the land.”

The project is innovative, the business plan is unconventional, and the marketing strategy is drawing families already. Doing development differently is working for Tranquille so far, and the project is to become an international precedent for sustainable agri-community design. KB

Left: The Meadowview men’s residence, right, built in about 1910, is one of the oldest buildings at Tranquille on the Lake.

The building could be renovated and turned into a student residence. In addition, the 1920s five-plex building, centre, could be renovated and used as a bed and breakfast for visitors.

Above: Tranquille on the Lake’s original school bus, from the ’20s or ’30s, will be restored.

Left: Maternity barn is used for the farmers’ market, which runs from June to October.

Below, far left: The home of development manager Tim McLeod was built in 1922 and fully restored. The 1,000-squarefoot home was the former fire chief’s house.

Left: Tranquille on the Lake’s main building.

FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 15

Kamloops Seniors Village…

Elaine Macdonald - GENERAL MANAGER A UK Nurse with many years experience, mostly in Seniors’ care, Elaine emigrated with her family to BC in 2007.

Elaine was offered the opportunity to put her skills and experience to good use, proudly working for Retirement Concepts in Nanaimo, Kamloops, Courtenay, Williams Lake and now Kamloops again.

She relishes being able to demonstrate her passions for seniors’ care, team support and learning, so that the best quality care can be delivered.

Brandan Rose -Bryant - MARKETING AND COMMUNITY RELATIONS Brandan has lived in Kamloops most of her life. She brings over 15 years of business development, marketing, media relations and community involvement.

Brandan’s career began as the Music Program Director at The Chris Rose Therapy Centre for Autism. Her dedication for the community is reflected in her contributions such as Seniors Advisory Committee, City of Kamloops, BC Senior Games Volunteer, Chairman for the Broadcast Centre United Way Challenge, Volunteer Coordinator for the River Family Festival, Team Coordinator for Kamloops Broadcast Centre’s Relay for Life, Kamloops Blazer’s Hockey Club – 25 years as “Blazer’s Very Own” anthem singer.

Lynda Therrien - ADMINISTRATIVE COORDINATOR Lynda started at Kamloops Seniors Village in August, 2008.

Prior to coming to KSV, Lynda had completed a degree in Elementary Education as well graduating with a Bachelor of Arts in Anthropology – she enjoys a life of variety. Lynda is highly organized and knowledgeable, and proud to say she knows the name of every resident and staff member in the facility. She is responsible for admitting, billing, accounts payable and payroll as well as the three budgies that reside in the hallway of Residential Care.

She has learned that seniors are an incredible source of wit, laughter and stories and is fascinated to be working with them.

Adrienne Nice - CLINICAL LEAD FOR RESIDENTIAL CARE Adrienne is originally from southern Ontario where she started her education at the University of Ottawa. She then received her LPN license from Sir Sanford Fleming College. She moved to Kamloops in 2006 and started at KSV as a Licensed Practical Nurse and became Clinical Lead for residential care in 2011. Adrienne has worked extensively with seniors and exemplifies an enthusiasm for learning and enriching the lives of those she cares for.

Crystal Clark - RECREATION MANAGER Crystal joined the team at Kamloops Seniors Village in 2008. She is originally from Ontario and is happy to now call Kamloops home with her husband and son. Crystal graduated from the Recreation and Leisure Services program from Algonquin College in 2002 and has been working in Recreation ever since. Her experience in working with seniors extends more than 8 years.

She thoroughly enjoys her job as the Recreation Manager because she has such a great team that is committed to the well-being and independence of our Residents.

16 KAMLOOPS BUSINESS FEBRUARY/MARCH 2013

Home is here.

Up here the air blows clean and pure. The amber city lights below blend into the desert sky above. And strategically nestled on the bench of Hugh Allen Drive, rests the tastefully appointed Kamloops Seniors Village.

Spacious one and two bedroom suites, manicured grounds, and stunning views make this the place to call home.

For more information call Brandan 250.571.1804

1220 Hugh Allan Drive KamloopsSeniorsVillage.com FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 17

Chamber NEWS Chamber shakes it up in new year Association enters new era with downtown location, rebranding

BY STEWART DUNCAN >> SPECIAL SECTIONS EDITOR

P

lans for the Kamloops Chamber of Commerce to move from its longtime Aberdeen home to a more centralized location have been under wraps for months.

Everything was hush, hush, mum’s the word, strictly on the QT. But the quiet, little kitty has been let out of the bag now, a bag that was bursting at the seams with the collective enthusiasm of all those involved.

That includes Maurice Hindle, as enthusiastic and energetic a president as the Kamloops Chamber has ever had.

“It has been a very busy 2012,” he said.

“This year, 2013, will be a year of tran-

Courtesy, Chamber of Commerce

Candace Palmer, left, Jamie Mayes and Lisa White start moving day early as they push the chamber’s executive director, Deb McClelland, out the door of their Aberdeen location. sition. It’s the end of an era, entering a new one: the transition from the Visitors Centre. Do you know it has been 73

years? After 73 years, since 1939, we’re relinquishing the Visitors Centre (formerly the Tourism Bureau) contract.

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> chamber news i NEW MEMBERS

MAURICE HINDLE

THIS YEAR, 2013, WILL BE A YEAR OF TRANSITION. IT’S THE END OF AN ERA, ENTERING A NEW ONE . . .

“

image for so many years. Now, we’re moving away from our established look with new imagery that’s a little more subtle, a little more attention-grabbing.

“I don’t want to give away too much information at this point because that would take away from what we’re doing on the 20th of February.

“But we’re very excited about what we are going to unveil then.

“I think we’re going to get people who step back and say, ‘WOW.’ “From my perspective, business organizations can be a little staid. So we’ve done this with a professional company, a new task force, our members and staff, professional consultation and all-available resources — all were involved to come up with what people are going to see on the 20th.” KB

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“So, the first thing: Tourism Kamloops is to take over operation of the whole centre,” meaning the attractive Lindel house that was delivered and assembled in Aberdeen in 1998. “It will be remodelled to bring it into the 21st century. It’s amazing,” he said of the generations-long relationship. “It really is the end of an era.”

The new location will benefit “all the members of the groups we service,” he said.

The second thing is the chamber of commerce is moving downtown to 615 Victoria St. in Victoria Landing.

It’s the heart of town, Hindle said, easily accessible to the most members of the chamber, more centralized, but just far enough east to have sufficient parking in the immediate area.

“We searched for months” for the right location, he said.

“We looked at the east side, Valleyview, the North Shore — it was about 30 locations we reviewed.”

As for parking, there was a small concession there — unlike in Aberdeen, there is no free parking during normal office hours. There’s metered parallel parking on the street, but it’s “not as congested” as two blocks west. Visitors will be able to park on the street easily within “a block or two maximum.”

Hindle acknowledged it’s a compromise “and we’re looking to other solutions.”

Staff parking, though, is already arranged.

Hindle urges chamber members to watch their emails and Daily News readers to watch for news of the grand opening of the new digs, Wednesday, Feb. 20.

The opening celebration coincides with Kamloops Chamber of Commerce Week, he said.

The third matter that Hindle unveiled is the launch of the chamber’s new brand “Were excited,” he said. “We’re going to unveil a whole new look on Feb. 20: logos, colours, business cards, etc.”

The rebranding has been worked out with Fresh Ink, a Kamloops company with a growing reputation for corporate work.

“We looked at our membership and outside” for a graphic-arts company, Hindle said. “And a local company won the selection process.

“It’s going to be fantastic,” he added. “We’ve had a certain

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> KCbia report

Guess who’s coming to town Motivational speaker guaranteed to inspire at business conference

BY GAY POOLER >> MANAGER, KCBIA

T

he KCBIA is excited and proud to host the annual BIABC Conference April 15 to 17 at Hotel 540. Business associations from B.C. and Alberta converge here to share and learn. BIA managers, staff and board members, as well as a sprinkling of city and provincial staff and politicians, come together for workshops, tours and speakers.

Our keynote speaker is Roger Brooks from GAY POOLER Destination Development International.

Thanks to sponsorship from the City of Kamloops we are able to bring in such a high-calibre speaker. Brooks is described as someone who knows what it takes to create a vibrant destination for business, residents and visitors. With a mix of humour, wit, engaging stories and bottom-line solutions, Roger is among the most

popular speakers on the planet on the subjects of tourism development and marketing, community branding, downtown revitalization and economic development.

Enthusiasm has been Brooks’ mantra for nearly 30 years, which helps explain why he remains a consistently top-rated motivational speaker at local, regional and international conferences.

As CEO of DDI, Roger’s expertise comes from having assisted nearly 1,000 communities become better places to live, invest, establish a business, or visit.

We have some tickets for non-conference attendees, so if you want to be inspired, contact the KCBIA. During the three-day conference, we will showcase Kamloops and celebrate our successes with several mobile tours throughout downtown and the Tournament Capital Centre. With these and local, regional and international speakers, we know that attendees will have a positive experience in our city.

Through Tourism Kamloops, we are marketing to potential attendees, encouraging them to come early and stay longer.

This will increase the spinoff benefits from the conference. For sports tourism, the spinoff factor is $125 per day per person.

However, the BIA crowd tends to be strong supporters of downtown businesses and the spinoff will be much higher.

Local businesses can become involved in the conference in several ways: cash or in-kind sponsorship, tradeshow booths, contributing to delegate swag bags or participating in our roaming networking event by being a host location in our downtown “Neighbourhood-opoly” game.

See www.kcbia.com to help us showcase Kamloops. KB

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> SUN PEAKS report

Down Under spirit alive at Sun Peaks Australia represents ski resort’s largest overseas market in winter

BY BRANDI SCHIER >> SUN PEAKS RESORT

O

ne of the most frequent questions asked during January at Sun Peaks is how or why so many people from Australia are at the resort. The question is usually asked with a puzzled tone suggesting disbelief that Aussies even ski and that someone would fly halfway around the world to Kamloops Airport to do so.

The reality is that Australia represents Sun Peaks’ largest overseas market in the winter and in the summer. It represents 10 per cent of hotel room nights sold in the winter and occupy a much higher percentage of resort rooms every January. These destination travellers bring huge economic spinoffs to the region.

For the business community, the international business is critical. A guest from Australia will usually purchase lessons, ski rentals, restaurant meals and “once-in-a-lifetime” winter experiences such as dogsledding and “ice hockey” tickets. Yes, Blazers tickets are one of the most popular activities for Aussie guests, and they frequently emphasis the term “ice” to distinguish it from grass hockey.

But even before the how, it’s better to know why these people choose Sun Peaks. Australians and Kiwis are both known as voracious travellers. According to 20 years of guests who have found their way to Sun Peaks, there are several other reasons for their travel habits.

First, the southern hemisphere enjoys its summer school holidays during Christmas and the month of January. This provides Aussie travellers a window of multiple weeks to enjoy a vacation.

For Aussie skiers, the average stay in Canada is 14 to 21 days and the average family spends more than $20,000 on their ski vacation. While better known for surfing than for skiing, Australia is home to multiple ski resorts in the “Southern Alps” of Victoria and New South Wales. Many of these skiers are looking for a Canadian experience, akin to Ontario skiers heading west to the big mountains of B.C. Second, the natural attributes of Sun Peaks’ terrain (B.C.’s second largest ski area), and high quality, dry snow are key motivators. The design of the trails, quality of the grooming and variety of terrain appeal to all members of a family or group.

The resort has built a strong reputation in Australia, continually drawing tourists to the Kamloops and Sun Peaks region.

What is distinctive about Sun Peaks is the ambience and atmosphere of Sun Peaks Village. The village is defined by bricks and mortar but also by the community of people.

Sun Peaks businesses venture to Australia each year to attend ski shows and train travel agents. These are critical to educating the market on how to book a Sun Peaks vacation. But the great22 KAMLOOPS BUSINESS FEBRUARY/MARCH 2013

Adam Stein/Sun Peaks

Great powder skiing, consistently friendly reception from the locals and exceptional aprés-ski venues at Sun Peaks Resort are reasons many Australians fly to Kamloops each winter. est reason for growth is the referral of Sun Peaks from one guest to another. In many resort destinations, tourists are put up with at best, or even resented. To most Kamloops and Sun Peaks locals, visitors are welcomed. Sure, this notion is challenged on a powder day at 10:30 on a Saturday morning. But by and large, guests feel a genuine sense of welcome at Sun Peaks that transcends any marketing hype.

This translates into many small businesses such as restaurants and outdoor-adventure operators, ski-school instructors, food and beverage occupations, and sustains an array of year-round skilled trade and professional-hospitality careers, in addition to services at airports, shuttle-bus companies and grocery stores.

Tourism as an industry continues to grow as one of B.C.’s most important industries. It has matured far past the days of lowpaying season work. It supports hundreds of families in Sun Peaks and Kamloops that in turn contribute to and utilize other community services. Australia and New Zealand are two international markets that believe we live in an exceptional area of the planet. And in large part, credit goes to the people who live here for making visitors’ experiences so memorable. KB

> SALES

Warren Cameron’s 10 points

Powerful motivator was a believer in hard work Zig Ziglar proved benefits of positive attitude

BY STEWART DUNCAN >> SPECIAL SECTIONS EDITOR

M

illions of people in business and sales took note when supersalesman and prolific author Zig Ziglar died from complications of pneumonia Nov. 28 in Dallas, Texas.

The enthusiastic Ziglar was 86, but by the time he got there, he had written more than 30 books, including See You at the Top, which put him solidly on the must-read list for those who make their living in sales.

“Zig” was born Hilary Hinton Ziglar in 1926, the 10th of 12 children.

His father died a few years later, and the family lived in poverty in Mississippi from then on.

Ziglar later admitted to Zig Ziglar large audiences that he wasn’t born in Dallas but he got there as fast as he could. For decades, the ever-optimistic motivator was the keynote speaker at large conferences for his humour, insight and common sense. Even into his 80s, he was in demand for corporate training and motivational speeches that improved peoples’ careers and personal lives.

To those who criticized his lectures and writings because “motivation doesn’t last,” Ziglar said, “Bathing doesn’t last either. That’s why we recommend it daily.”

He also promoted a strong work ethic, good planning, goal setting and a positive outlook to overcome obstacles.

Ziglar was one of a string of motivational speakers along with Napoleon Hill, Norman Vincent Peale, Dale Carnegie and Robert Schuller, none of whom substituted a positive attitude for hard work. They all promoted the idea

that hard work with a positive attitude accomplished far more than hard work alone.

For Ziglar, the idea of accomplishing anything significant without planning and diligence would have been absurd.

He never promoted an unrealistic pie-in-the-sky outlook. Certainly, the poverty of his youth embedded a sense of realism in him, as did the death of an adult daughter in 1995, and the brain injuries he suffered in a fall in his home later in life.

He was a realist to the end, but a positive, cheerful one.

Ziglar will be remembered for many reasons, including his many zingers, such as: “Failure is a detour, not a dead-end street.”

“Success is the maximum utilization of the ability that you have.”

“You can get whatever you want if you help enough people get whatever they want.”

“It’s not where you start; it’s where you go.”

“If there’s a hypocrite standing between you and God, it just means the hypocrite is that much closer to God than you are.”

Ziglar’s last book, Embrace the Struggle: Living Life on Life’s Terms, was written with the help of his daughter, Julie, who also helped him continue his public speaking after his fall down some stairs in his home. The autobiographical account teaches that there is life in the struggle, and offers fresh motivation and encouragement to those who, due to age or infirmity, feel they’ve nothing left to give. KB

R

etired Daily News salesman Warren Cameron visited his old haunts in November to share his insights from 33 years of sales. These are his 10 recommendations for sales personnel.

1. Get organized before you go out. Have folders within folders, and clean them out regularly.

When you or a client wants something, you can get it quickly and efficiently. It saves time and looks professional.

2. Take pride in your product.

If you aren’t proud of what you are selling, you won’t be able to inspire it in your clients.

3. Take the time to get to know your clients well. Ask about their interests. Make them comfortable with you, relaxed. Find out what they do in their spare time. Build a relationship beyond/outside of business. Use their interests to segue into marketing. Learn their interests, their hobbies, what sports they’re into; get to know his products and his store.

4. Call your A-list clients weekly.

Call your B-list clients less often but aim to make them A-listers.

You seldom call on C-listers, but that is a disservice to them, to yourself and to your employer.

Make them your B-listers.

5. Don’t sell your client something that won’t help him. It’s a matter of honesty. Advertising doesn’t cost; it pays. Once they trust you, they’ll think of you first.

6. Use testimonials. When someone is pleased with how successful his ad in The Daily News was, ask permission to use his comments when you approach other clients.

7. Work hard. Quitting time isn’t 5 p.m., and Saturday is not a day off. Use the extra time for planning the next day and the next week. This is the time to clear out your files.

8. It’s not the person with the most talent nor the person with the most knowledge; it’s the person who knows how to get things done.

9. Improvise. Things are rarely what you expect. Adapt. Make it work for you. Overcome.

Obstacles are normal; don’t let them stop you.

10. Honesty, integrity, work ethic.

Your clients will learn to trust you; your employer will know he can rely on you. KB

FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 23

> NSbia report

North Shore re-energized North Kamloops business community continues growth

BY DOROTHY FELLING >> EXECUTIVE ASSISTANT, NSBIA

A

s the early days of 2013 pave the way for another milestone year for the North Shore BIA, we reflect on past year and the continued growth and regeneration of the North Shore.

We saw the familiar floral planters, colourful art banners and another outside mural added to the beautification project.

In spring, we celebrated the inception and ultimate success of a new community DOROTHY FELLING garden behind Wilson House, sponsored by the North Kamloops Rotary Club.

We began a new Celebration of Lights campaign that we hope will become an annual event.

A

P R O U D

F I R S T

Although the world’s economy is still slow, the North Shore showed steady growth. A positive addition to our neighbourhood, the new Health Science Centre in the Tranquille Market area will amalgamate all medical services under one roof.

Completed in late 2012, the centre responds to a need within our community for access to first-class medical facilities.

Aligning with the North Shore regeneration process, our Canadian Tire store recently completed a remarkable building and landscaping transformation. Also complementing the Eighth Avenue area, a new state-of-the-art fitness facility is preparing for business. The co-ed gym is on the 900 block of Eighth Avenue.

The advent of these new and updated facilities not only add appeal, initiate community pride and create employment within the North Shore community but clearly demonstrate a quintessential investment climate. The North Shore is open and ready for business. Positive growth fuels positive thoughts and positive change promotes positive image.

Going forward in 2013, we envision a productive year where projects in progress are completed and new ones begin. A major milestone for the North Shore is the long-awaited and much anticipated Tranquille Road Lighting project, which will commence later this year, completion date to be determined.

Unfortunately, the popular arts banner festival will be suspended due to the street lighting project, but may be reinstated next year. Additionally, the joint NSBIA and City of Kamloops Floral Landscaping project planned for the Fortune and Leigh northwest corner will be completed in late spring. KB

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> ACROSS THE RIVER

Partnerships key to economic growth Band lands remain a reliable place to invest for businesses

BY SHANE GOTTFRIEDSON >> CHIEF, TIB

L

ike most people, I respect the right of individuals and groups to gather and peacefully protest. Protests can be an effective way of drawing public attention to an issue, but the next steps are even more important.

The Tk’emlúps have never shied from asserting our rights and title and we continue our work in those areas. From a business perspective, we also recognize that our people need to participate in the economy in a meaningful way.

SHANE GOTTFRIEDSON Working with our neighbours at Skeetchestn, we created a provincial template for revenue sharing in mining operations. We also worked closely with New Gold

and the B.C. Aboriginal Mines Training Association to ensure that we could provide the skilled workers this mine requires.

Again, all of this comes at an investment of significant effort and money, but the result is demonstrating that we can be productive and reliable partners in the growth and development of this region. I want to acknowledge Coun.

Jeanette Jules for all her hard work.

As a leading First Nation we have paved the way for other First Nations through outside-the-box thinking that creates economy enhancing partnerships. We have proven to be good business partners with industry and private businesses. We have exceeded our target for aboriginal workers at New Gold and we continue to promote training and job opportunities as the key to our future success.

As we continue our work creating a future of certainty in a world with many challenges and obstacles, I would like to express our sincere appreciation to our partners and investors for working with us. In the coming months, we will be actively marketing new land development opportunities within our reserve lands.

As we seek to find solutions and produce results, our council recognizes that many First Nations live in relative poverty. There are shameful legacies that are not yet properly addressed and the efforts to draw attention to those issues are important. At the same time, we feel that we should maintain focus on advancing our business interests by investing in our collective skill set and making sure we are viewed as reliable business partners and that our lands remain a great place to invest. KB

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> VENTURE KAMLOOPS

Year ahead full of promise for city New strategies expected to produce positive results in 2013

BY JIM ANDERSON >> VENTURE KAMLOOPS

I

t’s my pleasure to introduce myself as the new executive director of Venture Kamloops. I’ve been on the job since Jan. 2, after 22 years in the financial services industry, 13 of which I spent in Kamloops.

Confidence in the market remains strong, as we exceeded $200 million in new development for just the third time in the past decade.

The mission of Venture Kamloops is to “create economic growth and estab- JIM ANDERSON lish the City as the premiere location for new business development.” The strategy developed to support that mission includes a concentration on facilitating the attrac-

tion, expansion and retention of businesses in the key sectors of hi-tech, manufacturing and transportation.

During my very short time as executive director, it’s become very clear that the staff here at Venture Kamloops found many exciting and innovative ways during 2012 to fulfil that mission.

An extensive business retention and expansion survey of 125 businesses in Kamloops was begun in the latter part of 2012. We hosted 15 top Kamloops IT companies at a round table with the premier’s tech council. And our continued active involvement with the provincial nominee program yielded success.

Our strategic planning process for 2013 is nearing completion.

In January alone, we’ve hosted a familiarization tour for a client from the U.S. as it considers moving its operations to Kamloops.

Plans are being finalized with Thompson Rivers University’s school of business to host an information session and reception for students interested in local entrepreneurship opportunities.

Production continues on two promotional videos, one intended to market Kamloops to business in general and the second specifically to physicians.

Venture Kamloops will host three international trade reps from the provincial government with the goal of connecting them with Kamloops companies that would like to export internationally. We will host a private round table with more than 10 local businesses to discuss their skilled-labour needs.

Longer-term projects include development of new land in the city, a project has been in the works for three years and we’re optimistic that we’ll see results in 2013. KB

FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 27

> Q&A

Think inside the box

H

ome-grown company GO BOX Storage has been providing mobile mini-storage for businesses and homes in Kamloops since 2007.

Kamloops Business had the chance to speak with owner-operators Shaen and Caroline Cooper about how GO BOX works and what it can do for a business.

Q: What was the motivation to start a storage company?

We ended up in mobile storage because the density of storage is way greater than a regular mini-storage. You make more money from a given area, given the amount of land your buildings (are on).

But it requires a lot more work. You’ve got to run a truck, so pretty much a freight business as well as a storage business.

Q: What can you do for businesses?

We can do a couple of things. What we do for a couple of smaller businesses is act as a virtual warehouse for them, so instead of having to rent warehouse space for their extra stock and pay somebody to truck it back and forth, we deliver a GO BOX right to their location. They load it up and we pick it up and take it away to the warehouse. There are a couple of stores we do that for in town. They’re

Storage firm provides mobile flexibility for businesses and homeowners Interview

by Larkin Schmiedl

small stores who can’t really justify a full warehouse, and they don’t want to spend a lot of time going back and forth hauling freight. So for a $35 delivery fee each round trip, they get the box delivered right to their location. Then they can have their staff load it up while in business hours, and then it goes back to the storage warehouse. We have both heated and unheated storage in the warehouse, so if there’s anything delicate, obviously that can go in the heated storage.

Q: And the boxes are made of wood?

They are, yeah. We did that for a couple of different reasons. It’s an industry standard box that we use. The box is actually built around what the forklift can lift. So the forklift wraps itself right around the box.

That five-by-eight box is about the

28 KAMLOOPS BUSINESS FEBRUARY/MARCH 2013

limit of what you can fill with paper and move around. Plywood’s also good because it doesn’t have condensation problems. That’s not really a major issue around Kamloops, but if you’re anywhere where it’s damper, if you have a metal container, you can get really bad condensation problems unless you insulate them properly. Wood provides a little bit of insulation by its very nature.

Q: What can you tell me about the security at your warehouse?

Security is good. Because we’re a small family business we tend to go away from electronic security and stick with people.

We live on site; that’s one of our main security things. And that’s another reason, by the way, we picked Kamloops for starting our business. Kamloops industrial zoning permits residential.

It’s one of the only places we found that allowed that. And for us — it’s not really related to the business — but we’re into permaculture and living where we work, which is what we’ve always done.

One of the things we did when we did all the landscaping plans, is they’re all permaculture plants, so there are fruit trees throughout the landscaping, raspberry bushes, blueberries, and we’re building soil and everything as we go along, chickens, that kind of thing.

As far as security goes, it’s a very secure form of storage by its very nature because the boxes are stacked three high in the warehouse in rows. Only one box out of 10 or 12 is actually accessible from ground level.

Q: If businesses were going to use your services, what are the most common costs that would be involved?

There are essentially three kinds of storage we offer. We offer a your-site storage that stays at the customer’s location the whole time. That costs $50 a month per GO BOX. We have unheated storage in our warehouses, which is $55, and then we

have heated storage, which is $60 a month.

And the customer just tells us box-bybox what they want. As far as the delivery charges go, the charge is for us to drop the box off, then pick it up and bring it back to our warehouse. For each location in town we’re doing that, the cost is $70 for the first GO BOX, and then $30 for each additional GO BOX.

WORKING IT OUT

Q: Could someone have a box sitting long-term outdoors at their home?

We’ve had them sit out for upwards of two or three years at a time for people doing renovations.

Q: Is there anything else you provide for businesses?

One area we have done stuff for commercial businesses on occasion is delivered GO BOXes to the business and loaded up the furniture from an office, and it’s gone into storage while the office is being renovated. We deliver it back at the tail end of it. Sometimes they’ll hire a moving company for that, but if they’ve got labour in the office to do it, our system can be half the amount of labour of a

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For more information, visit www. goboxstorage.ca. KB

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> Giving back to the community

T

he Kamloops Brain Injury Association began in 1982 as a small support group that met monthly in a basement: the coming together of Carol Aitcheson, Mary Dymtriw and David Marr.

Aitcheson’s daughter Karen sustained a devastating brain injury in a car accident; Dymtriw was a nurse in neurology at Royal Inland Hospital; and Marr, the long-serving chairman of KBIA, was a lawyer who saw how poorly brain-injured survivors were served.

Brain injuries and their outcomes were not understood, and the needs of survivors were overwhelming and unmet. Funding was very difficult to find.

So, in 2004, when gynecologist Dr. Vish Malliah suggested to Dr. Gur Singh that he hold a golf tournament to support KBIA, he had no idea what a successful fundraiser it would be.

The survivors of brain injury, and services for them, have always been important to Dr. Singh. As the leading neurosurgeon in the Interior, Dr. Singh was the driving force behind the establishment of the Neuro Services Unit at Interior Health Authority in 1976.

The Neuro Services Unit provided brain-injured survivors a continuum of care from intensive care to stepdown care to rehabilitation. In 1993, due to budget constraints and reorganization, the NSU was discontinued despite an outcry from the community, and the Interior Health Acquired Brain Injury Services was initiated. As a consequence, KBIA expanded its role as a primary specialized life-skills provider for brain-injured survivors.

Originally, the Interior Health Authority was KBIA’s core funder, but that has changed over the years. Now KBIA relies heavily on the community for donations to cover its operating costs, as well as to run many vital services that brain-injured survivors so desperately need to reach their full potential.

Dr. Singh continues to garner vital support for the tournament, backed

Kamloops Brain Injury Association president David Marr, right, presents Jim Bolton with the 2012 trophy for volunteer of the year.

Teeing off for brain-injury survivors by a dedicated committee, including long-time supporter Dr. Bob Smillie who works hard to ensure the event is the best it can be.

Dr. Singh will call on the community to support the 10th annual event.

Kamloops has always been very supportive of the tournament and KBIA offers special thanks to RBC for agreeing to be our lead sponsor again this year.

KBIA staff, board and survivors really appreciate everyone’s heartwarming generosity and support, and KBIA looks forward to continuing to support brain-injured survivors here in Kamloops for many years to come. KB

30 KAMLOOPS BUSINESS FEBRUARY/MARCH 2013

Did you know? p 90 per cent of all brain injuries are predictable and preventable. p Brain injury kills more children than all other causes combined. p 14,000 British Columbians acquire new brain injuries each year. p More than 65 per cent of homeless people have a history of brain injury.

Thank you, Kamloops

D

onations and grants from individuals, companies and foundations provide funds to allow KBIA to help meet the needs of braininjured survivors.

Every cent raised for KBIA is spent here in our community. From a $2 donation for a hotdog at Activity and Awareness Day in June, to the many thousands of dollars raised through the annual Gur Singh Invitational Golf Tournament, we thank all our donors for their generosity. Without your help, many people with acquired brain injury wouldn’t be able to function in our society; many would be homeless and many more would be marginalized and largely ignored.

COMMUNITY FUTURES THOMPSON COUNTRY CELEBRATING 25 YEARS OF SERVING, ASSISTING AND GROWING COMMUNITIES. COMMUNITY ECONOMIC DEVELOPMENT

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• Current Portfolio is in excess of $3 million

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FEBRUARY/MARCH 2013 KAMLOOPS BUSINESS 31

Berwick on the Park A retirement community… a part of the community

Being a part of a community is more than just having an address in the city; to us it means actively participating and supporting in local causes that can make a difference. Whether forming teams to walk in the Alzheimer’s Society annual ‘Walk for Memories’, hosting used book and puzzle sales to raise funds for the Heart and Stroke Foundation or residents lovingly creating 20 blankets for the Baby Blankets program, every bit can help.

Join us in our efforts to enrich and support the Kamloops community. Give us a call or come visit to find out what events we have going on. February 20 our annual “Senior’s Healthy Living Expo” from 1:00 to 4:00 pm, come see all the booths, get some wellness tips and enter a few draws. Mark it on your calendar – we’d love to see you!

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250.377.7275 www.berwickretirement.com

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