EFAC Practitioners Network
Quality and Structure of CAF Feedback Reports
7th of June 2023 (online)
KDZ Centre for Public Administration Research invites to the EFAC Practitioners Network. With the External CAF Feedback Experts (EFACs) – Practitioners Network the CAF Centre of KDZ hosts a format to bring together experienced EFAC from around the world to exchange professional experience and strengthening practical knowledge in delivering Professional External Feedback Procedures (PEF).
Target Group
External CAF Feedback Actors who want to boost their knowledge and hands-on approach in delivering Professional External CAF Feedback Procedures (PEF).
Objectives
• Setting the scene for international exchange and strengthening the EFAC network
• Continuous professional exchange of the EFAC Practitioners Network (all two months) in fast-lane online-sessions
• Sharing experiences and collect valuable insights from the other EFACs
• Boosting and further development of common practices in delivering PEF procedures
• Design and methodologies for CAF implementation
Content
In the upcoming meeting on 7th of June 2023, 2-3:30 p.m. (CET) the focus will be on assuring the Quality and Structure of CAF Feedback Reports
Eva-Sejrek Tunke, Austrian CAF expert and EFAC and Mimi Yotova, Bulgarian CAF expert and EFAC will give their practical insights in how to draft sound CAF Feedback Reports.
Following questions will be discussed:
• Overall structure and content of the CAF-Feedback Report?
• How to detail the evaluation on the ground of the 3 Pillars of the PEF?
• Formulation of improvement actions and key recommendations?
• How to provide added value for the audited organisation?
• How to provide feedback during the on-site-visit?
Value
Eva-Sejrek Tunke
Quality Manager @Vienna City Administration
Fields of expertise: Organizational Development, Quality Management, Models CAF, EFQM, ISO 9001, delegate to Austrian Standard International – committee for quality management and business excellence, training and coaching
Mimi Yotova
Trainer and manager of the Bulgarian CAF Resource Centre @ Institute of Public Administration in Bulgaria
Fields of expertise: Expert, trainer and consultant in the fields of Law, European Integration, Public Administration, Training
Philip Parzer
Head of CAF Centre @KDZ
Fields of expertise: Strategy and mission development, Quality Management – Common Assessment Framework (CAF), Organisational development and change projects, Intermunicipal cooperation and merger projects, Management training and coaching
Thomas Prorok
Managing Director @KDZ
Fields of expertise: Common Assessment Framework (CAF), Quality Management, Effective Governance and Organisational Development, Public administration reform and decentralization, European integration, local and regional governments and associations, Open government (Data) and citizen participation
Learning from each other, growing together, bringing the international EFAC network closer and detecting possibilities for future collaboration.
Registration and admission procedure
• Certification to act as a CAF External Feedback Actor (or equivalent)
• Experience in delivering
Professional CAF External Feedback Procedures
• The EFAC practitioners network is free of charge –entry to the program is possible at any time
• For registration click here or scan QR-code
