MODEL CAF
IMPLEMENTATION FROM A LEADER´S PERSPECTIVE
Tatiana Janečková
Deputy Head of the Government Office of the Slovak Republic
MY JOURNEY WITH MODEL CAF
5 areas I’ll share with you today
LEADERSHIP´S
PERSPECTIVE
Start of implementation
Vision
What supported the implementation
h How to change the mindset of employees
Benefits of implementation
2019
THE START OF CAF MODEL
IMPLEMENTATION
BASIC ASSUMPTIONS
COMMITMENT FROM THE GOVERNMENT RESOLUTION
LEADERSHIP´S DECLARATION TO IMPLEMENT MODEL CAF
FINANCIAL AND METHODOLOGICAL SUPPORT BY EU FUNDS
PROCESS MANAGING AS A PROJECT
WHAT
WAS THE SITUATION?
ANY EXPERIENCE
ANY TEAM ANY INFORMATION
GETTING IT DONE
HOW TO DEAL WITH IT?
HOW
TO DO MY BEST?
HOW TO DELIVER THE RESULTS?
SELF- EDUCATION
SHARING THE INFORMATION AND KNOWLEDGE
CAF TEAM – CREATION & DEVELOPMENT
- RECRUITMENT OF EMPLOYEES WITH PERSONAL MOTIVATION
- MOTIVATIONAL INFORMAL MAIL TO ALL EMPLOYEES
- CREATING SPACE FOR EMPLOYEE ENGAGEMENT
- TRAINING TO SUPPORT CAF TEAM COOPERATION AND STRENGTHENING MUTUAL RELATIONS
- REGULAR PARTICIPATION OF THE SPONSOR IN CAF TEAM MEETINGS
- CREATING A PERMANENT POSITION AS A METHODOLOGIST
- INTENSIVE COMMUNICATION BETWEEN THE SPONSOR AND METHODOLOGIST
- I PARTICIPATED IN EVERY CAF MEETINGS AS A SPONSOR
I THOUGHT IT WOULD BE JUST ONE-TIME ACTIVITY
IT´S ABOUT CHANGING THE MINDSET AND SETTING THE CONTINUOUS IMPROVEMENT
HOW TO CHANGE
THE MINDSET OF EMPLOYEES
WHAT DOES THE LEADER NEED TO KNOW AND DO
- BE A POSITIVE EXAMPLE
- SELF DEVELOPMENT AND SELF EDUCATING
- CREATE THE SENSE OF SAFETY
- BE AUTHENTIC, TRANSPARENT AND COMMUNICATIVE
- GUARANTOR IS AN ORDINARY MEMBER OF CAF TEAM, NOT ONLY THE PROJECT SPONSOR
- MOTIVATE VIA MORAL AND FINANCIAL APPRECIATION
- BE CONVINCED THAT THE CHANGE IS BENEFICIAL FOR THE ORGANIZATION
WHAT DOES THE LEADER NEED TO KNOW AND DO
- ABILITY TO CONVINCE THE EMPLOYEES ABOUT THE NEED TO INOVATE & CHANGE
- OPEN (LISTENNING) TO OPINIONS, SUGGESTIONS AND CONCERNS OF EMPLOYEES
- RECEIVE REGULAR FEEDBACK FROM EMPLOYEES
- IDENTIFY AND STRENGTHEN THE EMPLOYEE‘S POTENTIAL
- GIVE A RECOGNITION, SUPPORT, ENCOURAGE AND TRAINING EMPLOYEES
- ABILITY AND WILLINGNESS TO LEAD PEOPLE
- VISION THAT GIVES THE SENSE AND PURPOSE
LESSONS LEARNED
COMMITMENT
OPEN COMMUNICATION
POSITION OF METHODOLOGIST
PROJECT MANAGEMENT
LEADERSHIP
FINANCIAL SUPPORT
FEEDBACK
METHODOLOGICAL SUPPORT
SOLVING OBSTACLES
BUILDING AN AMAZING CAF TEAM
INCREASING EMPLOYEE ENGAGEMENT
IDENTIFICATION OF STRENGTHS AND AREAS FOR IMPROVEMENT STARTING THINKING IN PDCA LOGIC
FORMULATION OF VISION, VALUES AND MISSION VIA QUESTIONNAIRE SURVEY
PRESENTATION OF THE NEW GRAPHIC AND CONCEPTUAL IDENTITY FOR EMPLOYEES
MY COME BACK AFTER 3 YEARS
OUR VISION
THE GOVERNMENT OFFICE OF THE SLOVAK REPUBLIC
AT THE LOCAL LEVEL WITHIN OUR ORGANIZATION
IMPLEMENTATION THE II. ACTION PLAN OF IMPROVEMENT
STABILIZE THE CAF TEAM
RECRUITMENT OF NEW CAF MEMBERS VIA MOTIVATION LETTER
INTRODUCTION OF SYSTEMATIC COLLECTION OF EMPLOYEE'S FEEDBACK
CREATION OF THE CAF ACADEMY
OUR GOALS AT THE NATIONAL LEVEL IN THE PUBLIC ADMINISTRATION (MINISTRIES)
- SUPPORT THE INTRODUCTION TO THE PUBLIC ADMINISTRATION
- ORGANIZE NATIONWIDE WORKSHOPS AND CONFERENCES TWICE A YEAR
- GIVE A SIGNIFICANT POSITION TO THE METHODOLOGISTS
- NETWORKING OF METHODOLOGISTS IN PUBLIC ADMINISTRATION
- COMMUNICATE INTENSIVELY THE TOPIC OF CAF WITH REPRESENTATIVES OF THE AUTHORITIES
- PROMOTE THE PHILOSOPHY OF CONTINUOUS IMPROVEMENT
- ROLE MODEL - POSITIVE AND INSPIRING EXAMPLE FOR OTHER PUBLIC ADMINISTRATION
- APPLYING FOR THE NATIONAL QUALITY AWARD IN 2025
MY RECOMMENDATIONS TO METHODOLOGISTS
- VISUALIZE AND PROMOTE THE BENEFITS OF IMPLEMENTATION - THIS IS THE WAY TO GAIN TOP MANAGEMENT SUPPORT
- INTENSIVE COMMUNICATION WHIT TOP MANAGEMENT ESPECIALLY AFTER THE POLITICAL CHANGES AFTER THE ELECTION
- PRESENTATION OF MODEL CAF AND ACTION PLAN OF IMPROVEMENT
- PRESENTATION OF OUTPUTS AND RESULTS OF API
- LOTS OF ENERGY AND STRONG NERVES
- COMMUNICATE
„WE DO THINGS THAT MAKE SENSE“ THANK YOU.