DCA Welcomes a New President

The First 60 Days: Time Flies When You’re Having Fun.

I don’t know who came up with the phrase “time flies when you’re having fun,” but they are certainly correct in their perspective.

I have been having so much fun and I can’t believe sixty days has gone by already. Oh, don’t get me wrong, there have been some challenges along the way (i.e. the security event on day six); but, this team pulled together quickly and implemented plans to get through it. This brings me to my first observation: TEAM. It was incredible to see everyone in our organization come together during a high-pressure situation; and, I will tell you that everyone pulled their weight from the offices to the field support, to the support center. Everyone had each other’s back and I was really impressed how the team executed.

Second observation: PEOPLE. The warm welcome I have received from across the entire organization has been inspiring. I have had the great pleasure of doing a number of office visits in Arizona, Colorado, Florida, Texas, and Virginia. I had meet and greet calls with all the regional managers, the executive team, and a number of dental directors. I also was lucky enough to visit our Sarasota Support Center, and was able to meet and greet a few team members who are working so hard to support our offices across the country. In all instances, the people I talked with have authentically welcomed me with open arms to our organization.

Jeff Koziel

President jkoziel@dentalcarealliance.com

Working alongside people with whom I enjoy spending time, as we roll up our sleeves was one of the main reasons I came to DCA. Jerry said to me, “trust me Jeff, we have great people,” and he was right.

Third observation: NO SHORTAGE OF WORK TO DO. I have noticed that there is plenty of work to do to continue on the positive gains that the business has generated over the years. Particularly in this, what has been the most difficult year that any of us has seen. How we organize that work, prioritize it, get the entire team focused on executing the plans, all while building on the groundwork that has been laid, is an opportunity for us. With so many priorities, it’s important that we are all rowing the same way to be sure we are the best DSO on the planet! Rounding it out with number four:

HAVING FUN! During all of my visits and conversations the one thing I can tell is this team likes to have fun. I’ve seen pictures posted in offices of events supporting each other and the communities that we serve. And though COVID-19 has caused us to adjust the way we celebrate us, I hope to get back to that as soon as is safely possible. In closing, I look forward to being part of this TEAM and supporting you in ways big and small over the coming months and years. I also look forward to meeting and continuing to learn from each one of you. Thank you in advance for making it happen, and the warm welcome from the team.