DCA Insider ‣ December 2019

Page 37

CLINICAL CHAT: PREPARING FOR DENTISTRY IN 2020 As we approach the end of the year, I thought it would be a good time to look at what we have accomplished

Don Gallo, DMD

Chief Clinical Officer

clinically in 2019, and what we see on the horizon for 2020.

UNLEASH POTENTIAL This year, Dental Care Alliance added another 30 iTero scanners across the business. As an organization, we believe scanning is the future in dentistry. To date, DCA has been using iTero scanners exclusively, but given our size and growth, are currently exploring other scanning options for both existing and future offices. Primescan, a Dentsply Sirona product, is one of the scanners we are considering. Dentsply has added a component to Primescan similar to the orthodontic simulation in the iTero. Look for a number of these Primscan scanners entering into DCA practices to be evaluated in 2020.

SERVE FIRST Your clinical leadership team is committed to innovation and thinking beyond the traditional ways of practicing dentistry. Creative solutions and strategic partnerships will allow each of our practices to offer the best technology and a unique, lasting experience to our patients. To that end, DCA plans to implement a 3D printer into the Virginia Beach market. 3D printers are capable of directly printing night guards and surgical guides. That’s not all. Given the vast number of labs varied pricing tiers, DCA plans to pilot a regional lab in the Massachusetts and Connecticut markets. The lab will allow us to mill single unit ceramic restorations directly in the market and with a reduced turnaround

MOVE FORWARD With the addition of Dr. Bryan Laskin as our Chief Innovation Officer from Lake Minnetonka Dental in Minnesota, DCA will continue to evaluate emerging technology in our space. Some of the technology we are looking at includes artificial intelligence for both Q&A and diagnosis, and virtual reality googles to be used during treatment. Dr. Laskin is also developing the DCA DR app, which will provide direct access to important practice management and communication tools, and will be available in early 2020.

IMPROVE LIVES

Brighter Way Center in Phoenix, Arizona. Six DCA doctors attended a three-day, hands-on course in implant placement. Each participant had the opportunity to place 8 – 10 implants on live patients. The course was a combination of didactic and hands-on, in addition to implant placement, extraction and grafting. The design of cases and splint utilizing CBCT imaging was also provided. Dental Care Alliance will offer four more Implant Training Courses in 2020. Dates, locations, and other details will be communicated as soon as they are confirmed. If you or any of your providers are interested in being trained on implant placement, please

Sleep apnea continues to be an attractive

contact your dental director to discuss.

addition for our procedural mix. The

EXPECT EXCELLENCE

challenge in 2019 was finding a billing service that could obtain payment through medical insurance. DCA is currently working with two outside services for medical billing, and we’ll keep you updated on the results. If we are unable to find an adequate service to manage the bill, we will set a fee and bill the patient directly. Sleep apnea treatment is a valuable service and should be a procedure we offer to our patients. With increased awareness of the medical risk of untreated sleep apnea, a large percentage of the population continue to suffer because they are unable to tolerate a CPAP machine. Dental Care Alliance practices can offer less intrusive, effective alternatives for these patients.

The inaugural Dental Care Alliance Orthodontic Summit also took place in October. Twenty of our orthodontists, along with senior leadership gathered for a two-day meeting at the Dentsply Sirona training facility in Charlotte, North Carolina. DCA’s clinical orthodontic leadership team, Dr. Matt Freedman and Eduardo Laventman, were formally introduced and welcomed into their new roles by the doctors. The goal of the program was to review emerging trends in the clear aligner market, discuss orthodontic KPI’s to help our doctor partners manage their businesses, and a deep dive on marketing strategies for orthodontics. A special thanks to Dr.

Clear aligners continue to be in high

Neal Klar, who did a presentation on

demand from patients, and we will

the marketing success they’ve achieved

continue to explore options to ensure

at Klar Voorhees Orthodontics (KVO),

the best product and cost for our

and Dr. Amy Jackson who shared her

patients and doctors. If DCA can reduce

“Retainers for Life” program from South

the lab cost significantly, it will allow us

Texas Orthodontics (STO). Attendees also

to offer a more competitive price point

heard from two orthodontic software

in this evolving market. In addition,

platforms, as DCA endeavors to migrate

plans are in place to add a number

to one orthodontic software program. The

of CBCT scanners into all markets.

Summit ended with an evening of fun and networking at Top Golf.

time of just 3 - 4 days. We anticipate testing

LEAD TOGETHER

this “spoke and hub” lab model in 2020.

This past October saw the inaugural

It’s certainly been an exciting 2019… and,

class of dentists who went through DCA’s

on behalf of the entire clinical leadership

Implant Training Course. This course was

team, we can’t wait for 2020!

held in conjunction with BioHorizons at the

35


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Enhanced Learning Management System Compliance Training: Basic Expectations for Safe Care

2min
page 47

DCA-Supported Practices

6min
pages 54-55

HR: Celebrating the Heart of DCA

3min
page 44

DCA Support Directory

0
page 56

DCA Career Academy Expands the Team and Offerings

4min
pages 42-43

We Reserve the Right to Get Better

2min
page 49

Creating Healthy Smiles for Life

1min
page 40

Partner of Choice

5min
pages 32-33

Denovo Practice Success & Investing in Our Future

3min
page 34

Taking Time to Celebrate the Team

1min
page 31

Clinical Chat: Preparing for Dentistry

4min
page 37

Dear Hygeniuses of DCA

4min
pages 38-39

Coupa

2min
page 30

Operations Updates

7min
pages 26-27

Focus on Orthodontic Excellence

2min
page 25

Working Smarter, Not Harder with DCA Smart Scheduling

1min
page 23

Clinical Innovations

3min
page 24

A Support Center Working for You

2min
page 21

Putting the Practice First

3min
page 22

Marketing Minute

1min
page 20

Becoming Consumer-Centric

3min
page 10

Fall Fun with DCA

0
page 17

The Average American’s Dentist Selection Process During a Google Search

3min
pages 18-19

CEO Message

3min
page 5

Opioid Responsible Dentistry

2min
page 6

Improving the Payment Experience

1min
page 12

Living the Values

3min
pages 14-16

It’s Time for a Better, Smarter Path

2min
page 13
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