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t has been such a busy time here at the Chamber. The Northamptonshire Business Exhibition on 19 September was another huge success, with more than 70 exhibitors, two networking events and a seminar on the West Northants Growth Plans.
We were delighted to announce the finalists for the Northamptonshire Business Awards at the exhibition. Entries were of such a high calibre this year that we have four finalists in each category – you can see a full list of all finalists on page 23.
And that’s not the only announcement for this quarter. We are delighted to share that Simon Cox, director of community platform NNBN, has joined our team as head of policy for both Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce.
Simon’s extensive experience and understanding of the local business landscape will be invaluable as we continue to advocate for policies that benefit our members and the wider community.
Looking forward, we have the Milton Keynes Business Exhibition coming up on Thursday 7 November, which promises to be a stupendous showcase of the fantastic businesses we have in the city and a great opportunity for all businesses to share best practices, make new connections and find out what other companies have to offer. You can find out more on page 14.
And last but by no means least is our upcoming full glitz gala awards ceremony to crown the winners of the Northamptonshire Business Awards, headline sponsored by Wilson Browne Solicitors, on 22 November. This year we’re at a new venue – Sywell Aerodrome. The ceremony is always a wonderful celebration of everything our county stands for – good people, strong work ethics and well-earned success.
We look forward to seeing you there!
Louise Wall
CEO, Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce
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inbusiness keeps Northamptonshire Chamber and Milton Keynes Chamber of Commerce members up-to-date with the latest business news
Xtra Express Logistics, a logistics firm with sites in Brackmills and Hannington, has announced a new managing director of its Brackmills business.
Sophie Yorke will step up from her current role to managing director and Edward Grant-Salmon will become group managing director.
This latest announcement follows a year of change for the business, which has included the acquisition of Action Express Northampton on Brackmills Industrial Estate and a major rebrand and name change from Crisis Logistics to Xtra Express Logistics.
Sophie joined Action Express Northampton via an agency 20 years ago at the age of 17, taking on the role of accounts assistant. Then she proceeded to rise through the ranks before becoming operations manager in 2015. Sophie’s role changed again to general manager in 2022.
When Crisis Logistics – as the business was known then – acquired Action Express Northampton, the management team instantly saw Sophie as part of the company’s future.
‘Sophie will be a big part of our future growth plans’
Chairman Charles Grant-Salmon said: “We knew we wanted Sophie to be a part of the company at a senior level, working with myself, Edward and our other director, Roman. Now I am looking forward to seeing Sophie go from running the day-to-day operations to running a business.”
Sophie said: “When the acquisition happened, I immediately felt at ease and knew that it was a positive move for myself, my team and Action Express Northampton as a business. Now to receive this level of recognition means so much.
This promotion is something I have always wanted and have aspired to. I feel proud to have been appointed to this position of responsibility.”
In June, Xtra Express Logistics released strong year-end financials which included a £30m turnover and a 25% increase in sales for the Brackmills site. The company also increased its sales team from one person to four, secured new contracts worth £2.5m and grew its fleet of vehicles, as well as appearing as number 79 in the list of Northamptonshire’s Top 100 Companies, compiled by Grant Thornton. Now, the company is on track to grow further, in line with its growth strategy, long into the future.
Group MD, Edward Grant-Salmon, said: “Sophie will be a big part of our future growth plans and positioning Xtra Express Logistics as THE logistics solutions provider in Northamptonshire – offering everything from pallets and parcels to same day, road haulage and international.”
The Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce is pleased to announce the appointment of Simon Cox, cofounder of NNBN, as the new head of policy.
Simon brings a wealth of experience and a proven track record in business advocacy and policy development, making him a valuable addition to the team.
The economic strengths and weaknesses of Northamptonshire will be examined in a new report from the University of Northampton (UON) which aims to capitalise on the growth in the number of startup businesses in the county.
At the end of 2023 Inform Direct published data which showed the number of companies registered in the county was at an all-time high following a 4.6 per cent increase in number of new businesses over the preceding 12 months.
Historically, the county has also experienced a productivity gap compared to the national average. In 2022, the Gross Value Added (GVA) per employee in Northamptonshire was approximately £61,000, slightly below the national average of £68,000.
UON has now teamed up with strategy specialists Whitecap Consulting for the Northamptonshire Innovation Ecosystem Report (NIER) which will identify the innovation and growth potential of the county and close the GVA gap.
Simon Cox is well-known in the business community for his dedication to supporting local businesses. In his new role as head of policy, Simon will lead the Chamber’s policy initiatives, working closely with local businesses, government officials, and other stakeholders to ensure that the voice of the local business community is heard and represented.
“We are thrilled to welcome Simon Cox to the team,” said Louise Wall, CEO of Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce.
“Simon’s extensive experience and understanding of the local business landscape will be invaluable as we continue to advocate for policies that benefit our members and the wider community.”
Simon Cox commented: “I am honoured to take on the role of head of policy at the Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce. I look forward to working with the Chamber’s members and partners to develop and implement policies that drive economic growth and support the success of businesses throughout the local business community.
“Rest assured, I will be continuing my work as co-founder of NNBN, remaining actively involved in supporting our network and fostering collaboration among local businesses. Together, we can make a positive impact on our local economy and community."
For more information, please contact: policy@northants-chamber.co.uk or policy@chambermk.co.uk
The NIER is due to be completed in September 2024, will provide an in-depth assessment of the county’s innovation landscape, and will:
• Evaluate local innovation capabilities and resources.
• Identify growth opportunities and deliver actionable recommendations for future economic strategy.
• Influence policy and vision for West and North Northamptonshire.
• Outline the University of Northampton's role in supporting these initiatives.
Helen Miller, UON’s head of knowledge exchange and enterprise, said: "Thriving businesses are crucial to economic health. While Northamptonshire boasts a high rate of startups,
nurturing and scaling up their capabilities is essential. This project will identify strengths and areas for improvement, allowing us to strategically support local businesses and bridge the county's productivity gap. By fostering a vibrant innovation ecosystem, we can unlock Northamptonshire’s full potential and ensure a prosperous future for the region."
UON and Whitecap will also develop a plan to address key barriers to growth which will be adopted by local stakeholders, including: the Silverstone Technology Cluster, the Federation of Small Businesses, and West Northamptonshire and North Northamptonshire unitary councils as part of their economic strategy - to support innovation and growth within the county.
To find out more, email Business.Support@northampton.ac.uk or Lal Tawney at Whitecap Consulting, lal.tawney@whitecapconsulting.co.uk
E-commerce and logistics SaaS company Anchanto has confirmed its successful expansion in the UK with the signing of local cross-border and shipping company leaders Asendia and DPD UK.
With this, Anchanto is set to become one of the leading providers of e-commerce and logistics solutions in the region, less than 18 months after its launch in the UK.
Anchanto’s solutions help digitise operations of logistics service providers keen to tap into the UK e-commerce goldmine, and the company will also help retailers and brands successfully transition to omnichannel selling.
‘Businesses
need agile, scalable solutions to digitise operations and fuel growth. This is where Anchanto finds success’
Abhimanyu Kashikar, Anchanto COO and cofounder, said: “The UK’s e-commerce journey is at a turning point with an unprecedented number of players emerging daily. Anchanto’s expertise provides the necessary value for 3PLs and retailers. Businesses need agile, scalable solutions to digitise operations and fuel growth. This is where Anchanto finds success.”
Anchanto’s expansion focuses on three key pillars: hiring a local team for close post-sales support and local expertise, developing local
alliances through strategic partnerships, and investing in product connectivity to local sales channels and carriers.
Ed Turner, CIO at Asendia, said: “Anchanto’s seamless integrations and established
connections with the e-commerce ecosystem played a pivotal role in our decision. Their international experience and regional UK presence offer us the assurance to advance our operations effectively.”
PDI International, a trusted European manufacturer of innovative and evergrowing sustainable infection control solutions, has announced its seamless transition from the Medical Device Directive (MDD 93/42/EEC) to the more stringent requirements of the Medical Device Regulation (MDR 2017/745).
This significant milestone underscores PDI International’s commitment to excellence, innovation, and, above all, patient safety.
The Medical Device Regulation (MDR 2017/745), which came into full effect in May 2021, is a new set of regulations that governs the production and distribution of medical devices in Europe. Compliance with the regulation is mandatory for medical device companies that want to sell their products in the European marketplace.
These regulations are designed to enhance patient safety and provide greater transparency and traceability throughout the entire lifecycle of medical devices. By adhering to the MDR standards, PDI International is proactively addressing evolving regulatory landscapes and
ensuring compliance with the most stringent safety and quality standards.
“PDI International’s transition to the Medical Device Regulation marks a significant milestone in ensuring the highest standards of patient
safety and product quality,” said Chris Hill, RA/QA/NPD director at PDI International. “Since 2019, many stakeholders, including regulatory, quality, and marketing teams, have worked tirelessly to ensure a seamless transition. I want to take this opportunity to thank them for their dedication in getting us over the line within the required timeline.”
The transition to MDR brings several key benefits for PDI International and its stakeholders including enhanced patient safety, greater transparency and traceability, global market access and continued innovation.
David Gueundjian, president and CEO of PDI International added: “We are proud to be the first company in our field to achieve MDR certification, as this reflects our commitment to delivering innovation with agility. This milestone opens the door for us to now share our latest product initiatives, which meet the evolving needs of the healthcare industry. We are excited about the opportunities this certification brings and look forward to continuing our mission to provide sustainable and cutting-edge solutions that enhance patient care and safety.”
Projects, is celebrating an extraordinary year of growth and success.
Founded by engineers, the Market Harborough-based company creates customised systems bespoke for each client’s specific goals.
The business, which has been operating for just two years, has achieved significant targets in 2024 and is optimistic about what lies ahead.
Jared Storey, founder/director of Milestone Projects, said: “From the beginning, we have stood out as a turn-key solution, offering everything a customer needs to improve their warehouse, from advice, specialist help or full fit outs. We have proudly positioned ourselves as industry rebels, challenging and improving industry norms.
“After working on numerous projects, we have refined our services, including our service layout into three main categories: strategy, build-out, and maintenance, ensuring a streamlined and optimised approach for our clients.
"We extend our heartfelt thanks to our customers, partners, and dedicated team members. Our success is a testament to the hard work of our team and the loyalty of our customers. We look forward to continuing this momentum into the new year. We are committed to nurturing an inclusive community that celebrates diversity, recognising that a healthy company culture is the cornerstone of our success.”
Reputable training consultancy, Dominion Consultancy Group recently expanded its operations by opening a new branch in Wellingborough.
In line with its mission to democratise access to quality learning and development, the firm launched an innovative e-learning platform called Wizely.
Spearheaded by director Olayinka Thomas and her WIZE Team at Dominion Consultancy Group, Wizely aims to make learning accessible and affordable, breaking geographical and financial barriers to professional development.
The Wizely platform has access to more than 170 courses under the following sectors, Health & Safety (64), Business Skills (42), Health & Social Care (39), Mental Health & Wellbeing (12) and Hospitality (21).
The platform results from a strategic collaboration with a leading video learning solutions provider designed to offer an engaging and interactive learning experience.
Wizely prioritises user convenience, allowing learners to navigate content at their own pace and conveniently manage their day-to-day responsibilities alongside skill development.
The team at Dominion Consultancy Group's commitment to promoting skill development underscores her belief that a well-trained workforce is vital for organisational success and competitiveness.
This initiative demonstrates the firm's dedication to revolutionising staff development. It reaffirms its position as a professional training and consultancy company, emphasising the importance of accessible and quality learning and development for all.
Master Abrasives, a global provider of manufacturing consumables and capital equipment for industry, are pleased to announce they will be increasing their sponsorship of Daventry Town Football Club (DTFC), becoming the first team sponsors from the start of the coming season.
Paul Batson, managing director of Master Abrasives, said: “We’re delighted to increase our sponsorship of the local club this year, giving back to the local community after over 55 years of trading in Daventry. The club is community run and does so much for families, supporting young people in sport and arranging a local food bank. Together, we’ll continue to develop a strong spirit of community during an exciting time for football.”
Master Abrasives is adding a new pitch-side board to the grounds in Daventry alongside its existing ones. The company strives to support events run by the club, including its recent sponsors event and Youth Teams Presentation Day.
Paul added: “All at Master Abrasives are proud of the club’s work for the local community and wish DTFC all the best for the coming season!”
Nforces with the Northamptonshire Chamber of Commerce, to support entrepreneurship in Kettering, Corby and Wellingborough by partnering with Tresham College, part of The Bedford College Group, for an exciting enterprise programme.
The programme will see an overview of entrepreneurship delivered by lecturers within the College, local business owners engage with college students and share their entrepreneurial journeys by providing real life experience of what it’s like to start a business and some of the challenges they’ve faced along the way and ending with an Enterprise Awards ceremony to recognise their efforts at the end of the programme.
‘The Chamber of Commerce are delighted to be supporting this important programme’
Running across a nine-month period, the Enterprise Programme will see the students engage in an activity as part of their studies to create a business idea, look at how they could take the idea to market and then pitch the idea
to a panel of judges at the end of the programme consisting of local business leaders in Northamptonshire.
NNBN director Simon Cox said: “I’m really looking forward to this as entrepreneurship is an exciting place to be and knowing that NNBN can support this programme is equally exciting.
“Potentially creating future entrepreneurs will help to support local communities, help students grow and explore their inner creativity as well as helping them to prepare for the next stages of their lives. This programme will help to give them a taster of what entrepreneurship is about and we’re delighted to be working with the team at Tresham College to help deliver this From a personal point of view, I wanted to start a business when I was 18, but didn’t have the confidence, knowledge or support to make it
businesses with students through this programme as well as inviting other local business owners to join me in the programme and helping to support our future generations.”
Louise Wall, chief executive of the Northamptonshire Chamber of Commerce said:
“The Chamber of Commerce are delighted to be supporting this important programme championing our entrepreneurs of tomorrow.
Our Next Generation Chamber, a platform for 1830 young professionals across the county, compliments this new exciting programme with a view of ensuring our next generation of entrepreneurs receive the support, opportunity and advice to explore all forms of business activities.”
Robin Webber-Jones, principal of Tresham College said: “The link between enterprise, business and education needs to be strong to ensure people can live flourishing lives. This project is innovative, far reaching and will go a long way to bringing enterprise and learning together. Tresham students will significantly benefit from the project. I want to give a huge thank you to all the businesses involved.”
If you are a local business owner who would like to support this programme, please contact NNBN by calling 01536 648383.
Businesses from across Milton Keynes will showcase their wares at the next Milton Keynes Business Exhibition on Thursday 7 November.
The popular event, hosted by Milton Keynes Chamber of Commerce and sponsored by KCI Complete Office Solutions, will be held at Delta Hotels by Marriott in Kents Hill, Milton Keynes.
The event will be free to attend for all visitors. Upon arrival, attendees will receive a brochure, ensuring they have all the information they need to make the most of this fantastic show.
A Coffee & Connect networking session kicks off the event at 8:30, providing an ideal setting for attendees to meet new people and explore potential collaborations over a cuppa. This event is free for all.
At 13:30 there will be Speed Networking to give delegates a chance to network with as many people as possible in just one hour. This event is free to attend but booking is essential.
Sunny Singh, group commercial director at Milton Keynes Chamber of Commerce. “We are
DATE: 7 November
TIME: 10:00 - 15:00
VENUE: Delta Hotels by Marriott, Kents Hill, Milton Keynes, MK7 6HL
extremely proud of our biannual Milton Keynes Business Exhibition, which provides a brilliant opportunity for businesses to make connections with like-minded professionals, local stakeholders, and potential new clients.
“Face-to-face interactions are so important in business, and our free event is your chance to show your business’s personality and strengths to other attendees. Everyone is welcome to attend, whether you’re a Chamber member or
not, and entry is free of charge for all. We hope to see you there!”
Ensure you’re following our LinkedIn page to be the first to know all there is to know about the Expo - @MiltonKeynes-Chamber-of-Commerce.
Stands are available to book now, please call 01908 733082 or email events@chambermk.co.uk.
Greenwood Drones is celebrating its first anniversary in business by securing a sponsorship deal with a local ice hockey team.
The drone photography and videography business, based in Tebworth, Bedfordshire, has lent its support to MK Lightning for this season.
‘Connecting with the community through this sponsorship is something I am incredibly proud of’
Director Harvey Greenwood said: “Being involved in the community is a huge part of what I do, offering my services to local projects
and groups such as the church, non-profit groups and smaller businesses to help where I can. So, connecting with the community through this sponsorship is something I am incredibly proud of.”
It has been a busy and successful inaugural year for Greenwood Drones, which has gone from working solely in Bedfordshire to taking on contracts nationwide and into Scotland.
Harvey added: “We have made some huge steps recently as the company gets more involved with different aspects of the construction industry, scoring long term contracts with groundworks teams and solar panel installers who want to utilise the technology of drones as they see their benefits and capabilities within their line of work.”
Harvey was also recently invited back to his
former place of education to speak to students about his career and the ever-growing unmanned aerial vehicle industry.
He said: “It really has been an exciting year for me and for the business and this is just the beginning!”
Continuous improvement specialists High CI have won three new major projects since their launch earlier this year.
The Wellingborough-based firm, which helps organisations to drive improvements and gain efficiencies, has already made an impact, and is currently supporting clients in sectors such as retail, energy and entertainment.
‘We are proud of the difference we have made for our clients through our innovative ways of working’
High CI utilises lean six sigma methodologies to review processes, and this usually involves process mapping a troublesome process which is impacting customers and customer service.
By mapping out the process, this provides visibility of process waste, bottlenecks, and nonvalued added activities.
The team has recently supported a global energy company to help the organisation in setting up a prioritised business project, again applying a lean six sigma approach to quality management systems. This has led High CI to a second phase, looking at how the organisation is set up for success with their operating framework.
The latest project for High CI is for a formalwear company.
Again, the client wanted a lean six sigma review of their end-to-end process, including warehousing and logistics.
Managing director Emma Bint said: “It has been a fantastic start for High CI and we are proud of the difference we have made for our clients through our innovative ways of working and solutions.”
My name is Sam Raheel and I am a freelance designer and illustrator based in Milton Keynes. With over 20 years of experience in many different business sectors, I am here to provide my creative services to you and your clients.
The prestigious awards recognise and celebrate the impressive successes and achievements of the Northamptonshire business community from customer commitment to workplace wellbeing and high growth to sustainability.
Northamptonshire Chamber CEO Louise Wall said: “These awards herald all that is wonderful about Northamptonshire and every one of the finalists is a shining example of what makes Northamptonshire’s business community stand head and shoulders above the rest.
“Thank you to our headline sponsors Wilson Browne Solicitors and all category sponsors, without whom, these awards simply wouldn’t be able to happen. Their support is invaluable.”
Headline Sponsor Wilson Browne Solicitors will also present the much-coveted Pinnacle Award. The winners will be announced at a glittering gala ceremony at Sywell Aerodrome on 22 November.
West Northamptonshire Business of the Year Award, sponsored by West Northamptonshire Council
• Proaction Martial Arts
• Wallace Hind Selection Ltd
• HES Sales Limited
• The NX Group
North Northamptonshire Business of the Year category, sponsored by North Northamptonshire Council
• Accommodation Concern
• High Voltage Systems & Services
• hireful
• Beccy Hurrell Voice & Arts Limited
West Northamptonshire Sustainability Award, sponsored by West Northamptonshire Council
• Agilico
• Sedgebrook Hall,
• HN Communications
• Great Central Plastics Ltd
Charity of the Year Award, sponsored by Learning and Skills Academy CIC
• Northamptonshire Sport
• Northamptonshire Rape Crisis
• Accommodation Concern
• The Kids Aid Foundation
Diversity in the Workplace Award, sponsored by Mannol UK
• Tresham College
• Issured
• Paradigm Shift Consulting Limited
• hireful
Global Business of the Year, sponsored by RS Group
• Teltronix UK Ltd
• Synergy in Trade Ltd
• Viridian Nutrition
• C & T Matrix Ltd
Young Business Person of the Year Award, sponsored by The University of Northampton
• Oliver Stacey of Artemis UK
• Jamie Jackson of S&A Hotels Limited/Holiday Inn/Iron Pit Woods Adventure
• Richard Parkes of High Voltage Systems & Services
• Teegan Jones of Change More/Proaction Martial Arts
Business Person of the Year Award, sponsored by O'Riordan Bond Estate Agents
• Jack Pishhorn of The Chester House Estate
• Jas Nicholson of Proaction Martial Arts
• Lucienne Shakir of Lucienne Coaching
• Scott Norville of Silverstone Leasing
High Growth Business of the Year Award, sponsored by Mannol UK
• Paradigm Shift Consulting Limited,
• Acorn Analytical Services
• O’Sullivan Financial Planning
• Moulton College
Employer of the Year, sponsored by Azets
• Silverstone Leasing
• Miracle Design and Play Limited
• Artemis UK
• VMS Limited.
Small Business of the Year Award, sponsored by Paradigm Shift Consulting Limited
• EquiTech Group Ltd
• Beccy Hurrell Voice & Arts Limited
• Silverstone Leasing
• The Chester House Estate
Best New Business of the Year, sponsored by Dunore
• Milestone Projects
• EquiTech Group Ltd
• Simply Techspace Ltd
• SinglePoint Calls Ltd
North Northamptonshire Sustainability Award, sponsored by Wise Parking Ltd
• Encore Environment
• Marlec Engineering Co Ltd
• Tresham College
• See Limited
Workplace Wellbeing Award, sponsored by Retail Technology Services Ltd
• hireful
• Silverstone Leasing
• Miracle Design and Play Limited
• Northamptonshire Health Charity
Customer Commitment Award, sponsored by Tresham College Part of the Bedford College Group
• dbfb
• SinglePoint Calls Ltd
• Proaction Martial Arts
• Artemis UK
Northamptonshire Domestic Abuse Service are urging local businesses to consider them as their Charity of the Year in 2025 and help change the lives of people affected by domestic abuse.
One in four women and one in six men in Northamptonshire have experienced domestic abuse during their lifetime. That means you likely know someone who has been affected and may need support right now.
Northamptonshire Domestic Abuse Service offers training for HR and line managers in workplaces to provide the necessary education to support employers and professionals who are dealing with domestic abuse effectively.
‘With one third of a working adult’s life spent in work, employers are in a unique position to create a supportive workplace culture’
Their domestic abuse awareness training, and the Impact of Domestic abuse on Children and Young People training both have CPD accreditation.
Soon the service will be offering an honourbased abuse training package.
A Northamptonshire Domestic Abuse Service spokesperson said: “With one third of a working adult’s life spent in work, employers are in a unique position to create a supportive workplace culture that encourages the identification of health, safety and wellbeing needs and to help
break the silence around this issue. Our ‘NDAS at work’ training package covers HR support and much more. There are lots of ways you and your colleagues can fundraise for us throughout the year too. See our fundraising pack on our website for inspiration www.ndas.co/fundraising
issues that matter to you
The British Chambers of Commerce (BCC) Quarterly Economic Survey (QES) is the largest and most representative independent business survey of its kind in the UK.
Questions cover a wide range of issues such as domestic sales and orders, export sales and orders, hiring intentions, investment intentions, recruitment difficulties, cash flow, confidence and price pressures.
‘It is vitally important for us to get as many people as possible to take part regularly in the QES’
The Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce’s questionnaire for quarter three had an encouraging response, and our results, alongside those of other accredited Chambers in the network, have been sent to the BCC.
These are then collated at a national level and the findings are used by policymakers in the Treasury and Bank of England, as well as by the media.
The Bank’s Monetary Policy Committee is clear that they pay particular attention to the QES and meetings with British Chambers of Commerce, in their deliberations and decisions for setting interest rates.
HM Treasury and the independent Office for Budget Responsibility use the QES to put together their forecasts for the UK’s economic performance and The European Commission uses the QES to assess the health of the UK economy when it makes policy recommendations for both Westminster and Brussels.
Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce CEO Louise Wall said: “It is vitally important for us to get as many people as possible to take part regularly in the QES. It is your chance to have your say on the issues which are affecting your business. Results provided by Chamber members
Just £224 would pay for a client and their children to be safe for a week in our refuge. This includes emotional and practical support from trained, skilled staff.
“Imagine how many lives you could change by making us your charity of the year.”
Achamber member, who met a client at a Northamptonshire Business Exhibition, has shared the power of networking at the event.
Designer Sam Raheel met Chris Stephens of RES-IT Solutions at the last Chamber Expo in March. The pair exchanged business cards and soon Chris was in touch with Sam, who helped him with a project involving animated signature banners.
Chris was delighted with the results. He said: “From the very beginning, Sam impressed me with his ability to listen attentively. He took the time to fully understand
my vision and requirements, ensuring that every detail was captured perfectly. His attentiveness and willingness to incorporate my ideas into the design process made the collaboration seamless and enjoyable.
‘Face-to-face interaction will always be a key component in winning new business’
“The final product exceeded my expectations. The animated signature banners showcased Sam's remarkable talent and meticulous attention to
detail. Each banner was crafted with precision, reflecting a high level of craftsmanship and dedication. Working with Sam was a rewarding experience, and I look forward to the opportunity to collaborate with him again in the future.”
Sam put the successful partnership down to the initial face-to-face meeting at the Expo. He said: “The old-fashioned way of networking will always be timeless. Face-to-face interaction will always be a key component in winning new business and creating partnerships longer term. While Zoom video call events are good, there is nothing like face to face as you can sense the vibe and energy from a prospective client.”
The Junior School at Northampton High is home to innovative and spirited learners who wish to make a difference in the world.
As part of the UK’s leading network of independent girls' schools, pupils in Year 6 had the opportunity to take part in the ‘We are One’ project; a Girls’ Day School Trust (GDST) sustainability initiative established in 2023.
Inspired by the idea that a family of schools is stronger together, this project connects girls across England and Wales through a love for the environment and a desire to take climate action.
At the Hardingstone-based GDST school, Year 6 students were tasked with creating captivating campaigns on an environmental issue of their choice. The winning team, as voted by their peers, chose to explore the theme of littering and the consequences this has on the world around them.
After spending many lessons learning about climate change and global warming, the pupils reported feeling “saddened by the impact humans have on the planet and inspired to make a difference in the community”.
Launching a campaign with the strapline ‘Bin it, don’t fling it’, the leading group aimed to spotlight the damage caused by inconsiderate behaviour, such as littering. From spoiling the
appearance of our streets and towns, to blocking drainage systems and destroying habitats, the consequences of our actions are significant and inexcusable.
Having submitted their entry in the GDST competition, the Year 6 students wait excitedly to see how their efforts will fare against campaigns from sister schools across the country
Workplace drama is a fiscal black hole for businesses, according to Dan Dowman, director of the culture consultancy Anthem.
Gallup’s 2024 State of the Global Workplace report reveals that only 23% of employees are engaged, while 62% are not engaged, and 15% are actively disengaged. “This means 77 out of every 100 people in business don’t want to be there,” said Dan. “The global economy loses $8.9tr annually — nine per cent of global GDP — due to low engagement. It’s a major commercial problem, not just a soft-skills issue.”
‘Leaders need to calculate how much
Dan argues that workplace drama, which often manifests as interpersonal conflicts, gossip, and professional gaslighting, is misunderstood by leaders. He said: “Most leaders confuse the outcomes of drama with its causes. People’s behaviour signals a culture problem, and without addressing its root causes, leaders end up in an endless cycle of fire-fighting, wasting time, resources, and energy.”
Dan also points out how easy it is to spot whether you have a workplace drama problem by listening out for workplace slogans and jargon. “Most leaders will have heard the phrase ‘we’re all adults here’, when what they really mean is ‘if you dissent, you’re being childish, you don’t want to be childish, do you?’” He argues that these ‘workplace slogans’ are signs of a deeper culture challenges that needs to be addressed. He emphasises the importance of data in addressing workplace drama.
“Leaders need to calculate how much drama is costing their business, which is surprisingly easy to do.
“These figures are key to unlocking resources because senior decisionmakers and budget holders need data to make decisions, not just opinions.”
Tickets for The Lewis Foundation’s second annual fundraising ball are selling fast across the region.
People keen to attend this year’s Gala Ball organised by the charity are being urged to buy their tickets soon to avoid disappointment, with attendees from the 2023 ball having already saved their spots for this year’s event.
Following the success of its inaugural event last year, The Lewis Foundation is looking forward to bringing together supporters for another enjoyable evening at the beautiful Fawsley Hall on Saturday 9 November, 2024.
‘We’ve already secured some amazing prizes for our silent
auction and raffle’
Guests are promised a showstopping event featuring a reception of cocktails and canapés, three-course dinner with wine, silent auction and luxury raffle, as well as an exclusive performance by critically acclaimed singer songwriter, VV Brown. Founded in 2016, The Lewis Foundation is a charity that provides more than 2,000 free gift bags every week to people undergoing cancer treatment at 17 hospitals across Northamptonshire and the Midlands.
Co-founder and CEO Lorraine Lewis said: “After such a fantastic event last year, which raised almost £12,000 for The Lewis Foundation, this year’s Gala Ball will be even better. Alongside some excellent food and drink options, we’ve already secured some amazing prizes for our silent auction and raffle, as well as some phenomenal sponsors.
“100% of the ticket sales and fundraising on the night will go towards funding our free gift packs, which means we can bring more smiles and comfort to adult cancer patients undergoing treatment in hospital.”
Sponsorship packages are still available. For more information or to buy tickets, please visit: www.thelewisfoundation.co.uk
Baby Basics Northampton has become the official charity partner for the inaugural Toddle About Baby Show in Northamptonshire this Christmas.
The free-to-attend event will be held at The Waterside Campus, University of Northampton on Sunday 1st December from 10:00 to 15:00.
Baby Basics Northampton – which supplies moses baskets full of essential items for struggling parents and newborns - will be supported by the Toddle About Show with a Christmas raffle to raise funds for the charity.
It comes as the charity is seeing a huge increase in demand for its services – now
Volunteers at work
providing help for one in 18 babies born in Northamptonshire.
The Toddle About Baby Show will feature stalls from antenatal services, baby groups, and children’s activities. There will also be a free soft play area, baby feeding/quiet zone and meet & greet characters.
Organiser Ally Richmond, owner of Toddle About West Northants, said: “A lot of thought and effort has gone into the organisation of this event. I am so excited to be able to showcase such a wide range of local and national businesses that are bump, baby, toddler and pre-school related. Attendees will have the opportunity to check out
the live talks which provide expert advice and knowledge, covering a wide range of topics including children’s first aid, car seat safety, breastfeeding advice and an opportunity to join free multi-activity taster sessions.”
Laura Holmes Trevino, fundraising and communications coordinator at Baby Basics Northampton, said: “We are delighted to have become the charity partner for the first Toddle About Baby Show in Northampton.
“The event will be a celebration of the fantastic family services that are available in the vibrant community of Northamptonshire. We are proud to be among them.”
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Chamber Business Partners are an exclusive group of influential companies within Chamber membership
Cransley Hospice Trust has announced its new fundraising initiative, inviting businesses to get involved and Go Green in celebration of the incredible end of life care experienced by many in the Northamptonshire community.
Hospice Care Week is an annual event which runs from 7-13 October this year to highlight the importance of hospice care and the good work of the staff in hospices.
To celebrate and raise awareness of this incredible cause, Cransley Hospice Trust are asking people to support them by going green from 7-13 October.
Businesses, departments, friends, and colleagues can participate in Go Green in any way they can; whether it’s a green dress down
day, a lunchtime bake sale or a team quiz or challenge, there are hundreds of ways that corporate supporters can get involved.
‘With the support of local businesses, colleagues, and friends, we hope to raise £10,000’
Cransley Hospice Trust is challenging businesses to pledge to raise £250 during Go Green week, with a collective goal of raising £10,000. This will support the vital end-of-life care for patients and provide crucial support for their families during the most difficult times.
Louise Gurney, community fundraising and events development manager at Cransley
Hospice Trust, said: “It costs around £755 to care for a patient in the hospice for a day. With the support of local businesses, colleagues, and friends, we hope to raise £10,000. This would enable us to care for more patients, helping them to die in comfort and free from pain.”
Shannon, daughter of Alison Spence recalls how the care helped her mum and her family: “Cransley gave us all a gift – the chance to enjoy mum in her final weeks. Caring for mum had become very difficult and that stress was completely lifted from us, allowing us to focus on making memories.”
Visit: cransleyhospicetrust.org.uk for more information and to download a Go Green fundraising pack.
Midlands Powerhouse Wilson Browne Solicitors has announced six promotions celebrating the achievements of its accomplished lawyers.
Three solicitors have been promoted to Associates, two to Senior Associates and a Senior Associate has been promoted to Partner.
Wills and Probate Solicitor Kayleigh Brown has been promoted to Partner. Kayleigh joined the firm in 2021. Her dedication to the legal space has not gone unnoticed, and she was awarded Junior Solicitor of the Year in the Leicestershire Law Society Awards and received Highly Commended recognition at the The British Will & Probate Awards in 2022. Her legal excellence and commitment to clients makes her a huge asset to the firm.
Jess Leech is a rising star in Family Law, having been promoted to Senior Associate. Known for her expertise, Jess has been recognised both nationally and regionally for her outstanding contributions. In the 2024 edition of the Legal 500 Jess was described as “up there with the very best junior solicitors”.
Nadia Halliday has also been promoted to Senior Associate. Nadia is an experienced civil, commercial, and contested probate solicitor who has built a niche practice area in this field. Her expertise extends to advising clients in non-technical language, both in challenging claims where a Will is being contested and in claims for family and dependents seeking financial provision.
Three other members of the firm have been promoted to Associate; Rachel Hayes joined the firm in 2005 and has progressed to become a valued and integral part of the Court of Protection Team, assisting those who do not have ‘capacity’. Rachel helps clients to navigate the lengthy and complicated process of Court
of Protection matters including making applications to the Court of Protection and the Office of the Public Guardian.
Bethany Kay who joined the firm in 2015 as a New Enquiries Assistant progressed into the Wills and Probate department undertaking the CILEx Route to qualification. Bethany has considerable experience in dealing with all manner of enquiries relating to a diverse range of legal needs including Wills, probate, trusts, inheritance tax, lasting powers of attorney and more.
Finally, Ellie Tait has been promoted to Associate. Ellie completed her Training Contract with the firm in May 2022 choosing to concentrate on the Commercial Property Division. Her expertise spans a wide range of legal matters from land acquisitions and developments to business leases, sales purchases, lease renewals and extensions.
Kevin Rogers Chair of Wilson Browne Solicitors commented: “These promotions reflect our commitment to talent development and client satisfaction. Those promoted this year exemplify the excellence of the whole team at Wilson Browne Solicitors. Their hard work and dedication contribute to our continued success.”
The scheme provides activities for kids
A government-funded programme that ensures disadvantaged children and young people have access to healthy food and enriching activities throughout school holiday periods has benefited thousands of families across Northamptonshire.
The Holiday Activities and Food Programme (HAF) scheme, known locally as HAF Northants, is delivered by Trilogy Active, in partnership with Northamptonshire Sport, who have been offering places for children on their two holiday play schemes at Lings Forum Leisure Centre and Duston Sports Centre, a bespoke HAF Sports Camp at Thomas Becket School, as well as offering places for children at Berzerk Soft Play Centre.
‘We have been able to use over £57,000 of funding during the last 12 months to make a real impact’
“We are genuinely pleased at the real difference our work on HAF is making to the local community that we serve across Northampton,” said John Fletcher, managing director of Trilogy Active. “We have been able to offer just under 3,000 places to young people over the last 12 months and have given 120 junior active memberships to 14- to 16-year-olds.”
Trilogy Active operates Cripps Recreation Centre, Danes Camp, Duston Sports Centre, Lings Forum, The Mounts Baths and the Forum Cinema as well as Berzerk Active Play Centre in Northampton as well as Belper Leisure Centre and the Hickory Dickory Active Play Centres in the Midlands.
John added: “Across our sites at Berzerk, Thomas Becket, Lings Forum and Duston Sports Centre we have been able to use over £57,000 of funding during the last 12 months to make a real impact and ensure children and families benefit from this important project.”
“We
want to help plug the gap where current consultancies fail these smaller businesses, ultimately to the benefit UK patients.”
- Dave Rushton, Chairman of the UK GDP Association
The UK GDP Association has been established as a non-profit organisation, operating as a Community Interest Company (CIC), with a focus on providing a broad support network, particularly for those small and medium business enterprises that wholesale distribute medicines.
We aim to assist organisations with the storage and distribution of medicines by ensuring compliance with Good Distribution Practice (GDP) standards, helping maintain the integrity and quality of pharmaceuticals throughout the supply chain.
As members of the association, companies and individuals can gain multiple benefits that will add value to their business through access to knowledge, discounted training, consultancy services, audit and inspection support, as well as resources like document templates for risk assessments, CAPA, deviations, and more.
UK GDP Association service providers offer temperature mapping and validation services to ensure that both ambient and cold chain medicines are stored and transported within the required temperature ranges. Additionally, you will have access to support in developing and reviewing Standard Operating Procedures (SOPs) tailored to your specific needs, ensuring that your operations meet regulatory requirements and industry best practices. By joining us, you can enhance your operational efficiency, reduce risks, and ensure the safe delivery of medicines to your customers.
In addition to delivering commercially viable GDP consultancy services for organisations with smaller budgets, we aim to function as a networking platform for Responsible Persons in the UK. Association members can enjoy the benefit of a like-minded support network via a dedicated GDP community hub, providing a platform for discussions, seeking advice, and fostering new relationships.
We believe proportionate and engaged quality management is paramount to patient safety and a successful business for all organisations, regardless of budget. Our mission is to ensure patient safety through effective GDP compliance.
Local businesses with an interest in export and overseas trade should consider taking part in the next International Trade Forum being held by Northamptonshire Chamber of Commerce.
The event, at Northampton Active, Bedford Road on Tuesday 22 October from 8:30 to 11:30, supports all business that have an interest in starting, continuing, or growing in the world of export and overseas trade.
‘To ensure exporters know exactly what to expect when looking to export’
Representatives from the Department of Business and Trade, Export Academy, Export Finance and Innovate UK Business Growth will all be on hand to answer questions and share trusted advice and knowledge. The Chamber International Trade team will also be joined by delegates from North Northamptonshire Council, West Northamptonshire Council, Moneycorp, and University of Northamptonshire, as well as trade champion Viridian Nutrition.
Group operations director Julie Maclennan said: “We provide these forums to create a viable, valuable, event to fill a gap in the
region, where traders can meet, share experiences, and learn from other peers.
“We bring together sector professionals in one place to ensure exporters know exactly what to expect when looking to export, what they need to do to stay compliant with UK export trade processes and what is expected by overseas authorities when trading with different territories.
“The forums also create good connections to aid collaborative opportunities with other local companies. We have an enviable list of experts from across a wide spectrum of
support departments just waiting to engage and help to maximise business potential. We look forward to seeing you there!”
The event begins with registration and refreshments, followed by an introduction to each of the experts so delegates can identify who they are most interested to connect with.
There will then be a panel discussion about current trade insights and an opportunity to have delegate questions put to the panel for their thoughts or to answer specific questions. Any questions will need to be submitted by the delegate prior to the event.
For more information, or to book a place visit: northants-chamber.co.uk/international-trade or email: exportdocs@northants-chamber.co.uk
Former web developer Stuart Cole, director of Wise Parking, had no experience of operating car parks when he set up his new business, but his gamble has proved to be a wise move.
Car parking was never a conscious career choice for Stuart Cole. In fact, the self-professed “code monkey” fell into the sector unexpectedly and it could have been deemed a risky move taking a job running a start-up car park operating firm with no previous experience in the industry.
But just a few years later, Stuart is now the director of his own company, Wise Parking, a business turning over almost £4m a year that he built himself – and has proven the risk was worth taking.
Stuart, 52, was working as a web developer when he was headhunted by a client.
He said: “I was running a team of developers, and a car park operator came to us asking for software. During that time, I worked closely with the company I was doing the work for and quickly got to understand the technology side of how to make a car park work. They asked me to join their team, offering me a managing director role at a sister company.
“The small company was a startup, so I learned what I needed to do to build a car parking company. For example, you need contracts with government and DVLA before you can get any information on drivers and if you treat that data incorrectly, you can be personally liable.
“I got to understand car parking deeply. But the company I was working for didn’t fulfil their promises so in June 2021, I decided to go it alone.”
Wise Parking began trading just a few weeks later in the August and set off at a flying pace, with good early contacts and Stuart’s fresh, valuable experience.
Just three years later, the car park operator has grown out of three offices, taken on 12 employees and this year turned over just shy of an impressive £4m.
Stuart admits “It’s not a bad place to be” for someone who never considered car parking to be a career path.
Contd on page 38...
‘It has been an easier journey than it could have been. Still, we are careful not to run before we can walk’
...from page 36
He said: “For most businesses it can be a struggle in the early days, but we got to hit the ground running with good historic contacts and I was comfortable doing that because of the knowledge and experience I had.
“We were fortunate that we could be self-supporting quite quickly. Because of that it has been an easier journey than it could have been. Still, we are careful not to run before we can walk.”
Soon Stuart realised he was unable to do everything in the business himself and he began to build a team. The first employee was an office manager, swiftly followed by additional hires and more office space.
“We now have staff that help with installations, compliance, project management and office administration,” said Stuart, who describes the business as a family firm as his youngest daughter Jasmine is also part of the team and he treats all staff as family. “It’s building nicely and it’s something that is eminently scalable.”
Wise Parking builds and creates technology to ensure car parks run more efficiently. As well as their own systems they make use of other technology on the market to provide a top-quality service for landowners, which ensures that drivers comply with car park rules.
Their tagline is: “We are the better choice” and Stuart stands proudly next to the claim.
“Regardless of the situation, we are the better option,” he said. “We leverage technology and an understanding of business as well as a deep understanding of parking to give high quality experiences for both the people who own the car parks and those who use the car parks. We understand that what we do can really
‘If we can give drivers the best experience, then the car park owner has a business that works and as an operator we end up with a business that works’
benefit a business. If we can give drivers the best experience, then the car park owner has a business that works and as an operator we end up with a business that works.”
Wise Parking’s faultless track record has recently won them the contract to provide a successful car park operation for the 2024 Formula 1 British Grand Prix and the Moto GP British Grand Prix at Silverstone.
“We had to use technology that we’d run before but adjust it to suit the client, which is what we try to do for everybody,” said Stuart. “We were tweaking up to two or three days before the Formula 1 Grand Prix just to ensure it was absolutely perfect for them. We are very agile. Having the ability as a small company to take feedback from all stakeholders and deliver for all of them is rare but we’re proud to say that we did that successfully at Silverstone.”
Wise Parking, a member of the IPC Tech Committee, invests heavily in technology and is widely respected for the platform it has built in house, continually maintained and improved by a fulltime developer.
Its latest equipment means that they are now able to offer selfbuilt temporary cameras and technology for remote areas which lends itself to festival parking. The team has also just started to work for the largest landowner in the country, the Crown Estate.
As the bigger contracts come in, the team continues to grow. Employing staff has been a surprise highlight for Stuart, who is not only well-respected but well-liked by his team.
“I didn’t start this business thinking I’ve got to employ people,” said Stuart. “I thought if I was fortunate, I might employ people. Having the right people definitely matters. We don’t always get it right first time, but we’ve made some good choices.
“I was born and bred in Kent and lived for 28 years in Rochester. I’ve lived in Northamptonshire for 24 years after moving here to be closer to my other half’s family. My first job was in a record shop aged 16 and I’ve worked ever since. I’ve had a few different career choices over the years and find I work really well with tech. My grandad worked for ITN and brought computers into my life before they were really even a thing.”
“As a company that works around the country Northamptonshire is very central and it’s a great place to work. One of our sites is in Falmouth and another is near Skegness. We will go anywhere we need to go nationwide and from that standpoint being here is beneficial.”
“We need to start focussing on local business and I did some research into what local business groups are out there. I came across the Chamber and the inbusiness magazine. I realised the new members list in the magazine is exactly the sort of companies I want to talk to. We wanted to become Chamber partners and we don’t need to find too many clients for it to be a good decision. We’ve already been to a couple of events, and we’ve collaborated with other partners. Plus, we can now offer our employees Westfield Health as a staff benefit, which is a lovely thing to be able to offer people.”
“What I didn’t expect was the difference you can make by employing somebody. You can make a positive difference by giving someone an opportunity and that’s been quite eye opening.”
The next 12 months will see the team focus on consolidation, ensuring every client receives all they have been promised with the same high-quality service.
In the pipeline, there are talks of venturing across the Atlantican opportunity welcomed by all.
“We have the chance to do what we do in North America and make a real splash there,” said Stuart, who hopes his tagline will resonate in the same way in the USA.
“We are the better choice.”
Each issue of inbusiness takes a closer look at the key sectors operating in Northamptonshire and Milton Keynes
Amajor bedroom refurbishment is almost complete at Delta by Marriott in Milton Keynes.
The chain has invested £2.5m in redesigning the Kents Hill hotel’s 138 rooms and the makeover is due to be finished before Christmas.
Each of the six different room types will provide foam encapsulated top end mattresses
with added adaptive mood lighting from the bathroom mirror.
A spokesperson said: “Delta by Marriott creates a seamless travel experience in locations across North America, Asia, Europe with 23 hotels reflagged across UK regional properties. Focusing on the details that truly matter, delivering a streamlined and flawless stay for our guests every time.
“Our rooms are perfect for the modern business traveller, streamlined for seamless connectivity with casting capabilities from our 49” flatscreen televisions. Every room also delivers adaptability for the international traveller with USB sockets available in bedside tables and at every desk.
“For long stay residents’ linen and towels are replaced every three
days to save water as we align our own ESG standards with wider industry policies.”
Christmas packages are now also available at Delta by Marriott for anyone looking for venues for festive parties. Shared party nights are available on 6 and 14 December and exclusive hire options are possible for up to 180 guests from November until the end of January
Aspecial woodland venue is offering a whole host of festive packages to celebrate Christmas this year.
The Woodlands, situated in the ground of Hothorpe Estate, on the border of Northamptonshire and Leicestershire, is an exclusive use venue that plays host to a multitude of events each year including weddings, conferences, corporate away days, residential retreats and Christmas parties.
The stunning venue is offering numerous festive options this year, no matter the size of your team.
Take exclusive hire of all four acres of Woodland event space for your own private party or join one of the venue’s shared party nights –the perfect option for a smaller
‘The Woodland Lodge bedrooms are just a stone’s throw away from the venue’
group wanting a vibrant, energetic atmosphere.
Sales director Helen Vann said: “We are excited to introduce you to this year’s Christmas offering – no matter the size of your party, we would love to welcome you to The Woodlands to celebrate with us.
“From glamorous parties to a more intimate festive lunch or dinner, to a corporate end of year meeting, discover the magical woodlands setting for yourself and hold an event that everyone will remember. Nestled within the grounds, the Woodland Lodge bedrooms are just a stone’s throw away from the venue so guests can even sleep among the trees after the festive celebrations and enjoy 360 degree countryside views to leave you fully refreshed for the morning after.”
design responsiveness when used with CSS3, and supports audio and video without needing plugins.
HTML5’s ability to natively support audio, video and animation without reliance on third-party plugins has significantly enhanced websites’ interactivity when used with CSS and JavaScript, proving invaluable for digital marketing and SEO in particular. Video and animation elements increase user engagement and reduce bounce rates, while interactive demos can improve conversion rates.
This heightened user engagement with interactive content fosters active participation, creating a more meaningful user journey and enhancing site personalisation. Interactive and engaging content is also more likely to be shared on social media, spreading brand awareness and messaging across digital platforms.
Verto’s Emily Wood said: “These advantages provide a competitive edge to Verto's clients from all industries and help businesses adapt to changing consumer behaviours.
“Personal quizzes, interactive demos, site search and filtering, video and animation, and live chatbots can all be integrated using HTML5 along CSS3 and JavaScript, improving conversion rates and reducing bounce rates.
“Improved customer experience and enhanced user journeys lead to increased user engagement, which are positive signals for Google's ranking algorithm and help Verto’s clients stay competitive on Google.”
Entrepreneurs looking to explore investment or other funding opportunities are invited to MoneyFest - a collaborative festival of all things funding and finance for SMEs in and around Milton Keynes.
Now in its third year, the event on Thursday 14 November is delivered in partnership by NatWest, SEM Growth Hub, MK:U & British Business Bank.
‘There are a range of investment options available for different types of businesses’
MoneyFest includes a day of 30minute micro-talks to inform and upskill, panel sessions, keynotes and signposting on how investment can support businesses.
There are a range of investment options available for different types of businesses. Some will support earlystage start-ups while others will be interested in working with those which are already expanding or growing. The local enterprise ecosystem is available to connect businesses with investors and help entrepreneurs become investment ready.
David Sikharulidze is the founder of Northampton-based Mavis Technologies which are developing
cutting-edge smart glasses specifically designed for visually impaired and blind individuals. Their smart glasses use integrated AI which provide information tailored to the needs of the wearer.
David created a prototype to use during pitches and used a financial advisor to generate a solid financial forecast to share with would-be investors.
Debbie Lewis, acceleration community manager at NatWest, said: “Getting investment ready is vital to many businesses looking to scale and grow. If you are ready to seek investment, make sure you know your market inside out and have a solid pitch in place that shows your passion for your business, your successes and that you understand the risks that can come with any investment.”
Aleading construction consultancy is saving its clients more than 27% in construction costs through encouraging a more thorough tendering process.
Bhangals Construction Consultants has emphasised the importance of getting tendering right, in order to boost a build’s cost efficiency.
The award-winning Northampton-based firm has said poor tendering leaves any project at risk of going over budget.
‘For those wanting to maximise the cost-efficiency of their construction projects, honing your tendering processes is a great place to start’
Put simply, the tendering process is the act of requesting and receiving a price for a specific scope of work. The tendering process exists in many different industries, from healthcare to education. In construction, it is most often used by public entities, like governments or councils, as they assess which contractors are most suitable for their projects.
However, tendering is still hugely relevant in the private sector, and it’s one of the key ways that
Bhangals Construction Consultants has emphasised the importance of getting tendering right
developers and stakeholders can ensure they’re getting the most value for their investment.
As part of Bhangals Construction Consultants quantity surveying services, the firm provides detailed tender analysis to help companies to confidently choose contractors.
Professional tender analysis will help compare offers and ensure the best value for money is achieved,
A Northamptonshire company is urging those working on refurbishment projects to be mindful of asbestos if the property was constructed before 1999.
Acorn Analytical Services, which is based on the Moulton Park Industrial Estate in Northampton, is advising builders and contractors working on buildings that are more than 25 years old to carry out asbestos surveys at the beginning of the project to avoid possible asbestos exposure and costly remedial works at a later stage of construction. Asbestos was still used as a construction material up until it was banned in 1999.
Sam Savage, managing director at Acorn Analytical Services, said: “I have been working in the asbestos industry for more than 20 years and, unfortunately, not much has changed. The asbestos survey must be one of the first things that ever happens on any refurbishment project.
“We have also seen works start and then have to be stopped after asbestos is found during the project which can cause massive financial implications and delays. Carrying out an asbestos survey at the start of a construction project can avoid all of that and prevent any accidental disturbance and exposure to workers.”
ensure that each offer is contractually sound and meets all regulatory requirements and negotiate more favourable terms.
Bhangals Construction Consultants managing director Parm Bhangal said: “For those wanting to maximise the costefficiency of their construction projects, honing your tendering processes is a great place to start.
“Not only can top-quality tendering help you reduce the amount you spend on contractors, but it can also connect you with teams whose values align with yours and start long-lasting working relationships.
“With the support of our industry experts, our clients save an average of 27.8% on construction costs.”
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Atax consultancy is urging people to consider claiming for embedded fixtures and fittings to help reduce costs.
Embedded fixtures and fittings are functional items that are, simply put, embedded into the building. They can include items such as heating, air conditioning, hot and cold-water systems, electrical and lighting systemsthe list is quite extensive.
Jaime Lumsden (pictured), of CA Advisory Services Limited, says claiming for embedded fixtures and fittings can represent additional tax reducing claimable allowances of up to 50% of the property value.
He said: “Claiming for these is a specialist area and requires an assessment of your client’s business or personal tax position, depending on who owns the property. The claim must comply with current legislation covering
qualifying items, validity dates of the claim and appropriate pools. A surveyor must visit and confirm what qualifies in the property.”
Typical businesses and properties that can claim are, for example, offices, warehouses, hotels, leisure attractions, holiday parks, furnished holiday lettings, care homes, and privately owned functional buildings such as concert halls, sports centres, student accommodation. The more rooms in the premises, the potentially larger the claim.
CA Advisory Services offer CPD training in recognising a valid claim and in understanding current legislation rules.
Once they have calculated the value of the claim, a report is prepared justifying it. They can also submit the claim to HMRC, generating a significant personal or Corporation Tax reduction benefit.
‘Claiming for these is a specialist area and requires an assessment of your Client’s business or personal tax position’
Local Independent Financial Advisers (IFA) Wealth And Tax Management have produced two useful guides for people who are looking for an IFA.
The first guide is called How to Find an Independent Financial Adviser and the second one is called 16 Questions to ask your Independent Financial Adviser. In the UK it is difficult for individuals seeking independent finance advice to know how to find an IFA so these guides will help you. The 16 questions consist of questions to ask an IFA when you meet them for the first time.
Wealth And Tax Management offer a scorecard called Working with a Financial Planner on their website too. This scorecard asks you a series of simple questions which help you to understand how to benefit from working with a financial planner. They also have a separate online scorecard called Readiness for Retirement. This scorecard assists you in preparing for retirement properly and thoroughly.
In addition to being IFAs, Wealth And Tax Management is also a firm of Chartered Financial Planners accredited by the Personal Finance Society, which means they have to adhere to the very highest standards of both professionalism and ethics.
Afundraising challenge, organised by prominent legal firm Franklins Solicitors, has set a new record with more than £35,000 raised for eight local charities.
Forty teams from across Northamptonshire and Milton Keynes took part in the challenge and raised a total of £35,733 –smashing last year’s total of £20,000. The teams received £50 seed funding from Franklins and had three months to turn the £50 into as much money as possible for
‘We are so delighted that this year’s challenge has been a record-breaking year’
their chosen charity. The teams used their entrepreneurial skills to come up with creative ways of fundraising, including retro movie nights, stone-baked pizza lunches, 12-hour bike rides, football tournaments, lawn-mowing, bake sales, raffles and much more.
Nick Hewer, The Apprentice star, presented awards to the top five fundraising teams with a team from
Geoffrey Leaver Solicitors has announced several significant promotions and new hires within the company commercial, private client, and personal injury teams.
Danielle Austin, has been promoted to partner. Danielle joined the firm as a paralegal in 2016 and qualified as a solicitor in 2019. She has since been a valuable member of the company commercial team, working alongside Tim Roberts to provide legal advice to businesses and individuals.
Klaudia Karas, formerly a paralegal, has been promoted to conveyancing executive in the private client services team following the success of her recent qualifications.
Sue Barden, a long-time legal secretary, has been promoted to legal assistant in the personal injury team. Sue’s hard work and support for Navdip Gill, head of the personal injury department, have been vital in managing complex High Court cases.
The team has also welcomed Sara Shimi, who recently qualified as a solicitor, to the dispute resolution & litigation team to work alongside Ken Stangoe, Trevor Coward, Guy Brooks and Richard Millard. Sara will focus on contractual and property claims, landlord and tenant disputes, and domestic building disputes.
the John Lewis Partnership in first place, raising £2,922 before Gift Aid. The top five fundraising teams also included MIXXOS Group, Travis Perkins, Amazon BHX3 Daventry and Commsave Credit Union.
Nick said: “I was intrigued by the challenge and excited by it because it’s clever and it works! From 40 teams, £50 each, that’s a £2,000 investment and the return was
extraordinary – they raised £35,000 between them for local charities. I’ve got nothing but admiration for the people that turned that £50 into thousands - and for Franklins for driving it forward.”
Andrea Smith, partner at Franklins Solicitors, said: “We are so delighted that this year’s challenge has been a recordbreaking year and are incredibly proud that, since it began in 2018, the Franklins £50 Challenge has now raised more than £135,000 for local charities.”
Managing partner Richard Millard said: “These recent promotions and expansion of our team demonstrate our commitment to valuing our staff and providing a career path to achieving their aspirations whilst emphasising Geoffrey Leaver Solicitors dedication to providing exceptional legal services.
“As we continue the growth that we have enjoyed in recent years, we are actively seeking lawyers to join our team, specifically in our Commercial Property team, where there is a rare opportunity for the right candidate to either join as a partner or associate with a view to progressing their career quickly to partner level.”
Tannounce the launch of its new Employer Partnership Scheme, a dynamic initiative designed to bridge the gap between education and industry by directly involving businesses in the training and development of future talent.
As the skills shortage continues to challenge various sectors, The Bedford College Group is committed to building stronger ties with employers to ensure students are equipped with the skills that meet the needs of the modern workforce.
“Partnerships are key to solving the skills shortage,” said Gina Bubbins (pictured), group director of strategic partnerships at the Group. “We want businesses to work with us to shape the curriculum, endorse our courses, and ultimately, help prepare students to be work-ready from day one.”
The Employer Partnership Scheme offers businesses the flexibility to engage at their preferred level, whether through participating in sector-specific advisory boards, offering site visits, providing work placements, or endorsing courses. Companies, big and small, are encouraged to share their insights
and help design the curriculum to ensure that students gain relevant, industry-specific knowledge and skills.
“We’re training the next generation of professionals,” Gina added. “By partnering with us, businesses not only help shape the future workforce but also gain early access to a talented pool of candidates who are ready to meet industry needs.”
The Bedford College Group invites all businesses, regardless of size, to join this innovative partnership. Whether you're in construction, logistics, engineering, or any other sector, your input is invaluable in preparing students for the challenges of tomorrow’s job market.
Key features of the Employer Partnership Scheme include:
• Curriculum shaping: Businesses can contribute to the development of course content, ensuring that students learn the skills that are most in demand in the workforce.
• Course endorsement: Companies have the opportunity to endorse specific courses, providing a seal of approval that signals to students and their parents that the training is relevant, up-to-date, and valued by employers.
• Branded classrooms and workspaces: Employers can sponsor classrooms or learning spaces, creating a direct link between the educational environment and the workplace. This branding not only enhances student engagement but also strengthens brand recognition among future job seekers.
• Industry engagement: Employers can inspire students by offering site visits, delivering guest lectures, and setting real-world projects. These interactions provide students with a clearer understanding of the industry and the career opportunities available.
• Talent pipeline access: With over 18,000 students enrolled across The Bedford College Group, the Employer Partnership Scheme allows businesses to connect with a diverse pool of potential employees, many of whom are ready to enter the workforce immediately after completing their courses.
‘We want businesses to work with us to shape the curriculum, endorse our courses, and ultimately, help prepare students to be work-ready from day one’
How to Win Business Using Social Media
Date: 3 October 2024
Time: 09:30 – 16:30
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
This training session has been designed to develop your skills, to help you to fully understand how social media works and how to maximise its potential. By the end of this course, delegates will have a strong knowledge of how social media works and how it will benefit your business.
Face 2 Face Sales Skills
Date: 12 November 2024
Time: 09:30 – 16:30
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
A face-to-face meeting with a prospect is one of the best ways to build rapport, gain an understanding of their issues/problems, effectively demonstrate your solution, and ultimately close to win the business. The purpose of this course is to show you how to achieve this.
Successful Supervisory Management
Date: 16 & 17 October 2024
Time: 09:00 – 16:30
Cost: Members: £549+VAT
Non-members: £679+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
This course will introduce you to some of the tools and techniques essential to the role of supervisor/manager and to develop the skills to enable you to manage and motive people effectively and productively.
Date: 23 October 2024
Time: 09:30 – 16:30
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
This course explores how time is wasted and provides effective strategies to make a real impact upon time management. It includes how leaders can better use time to empower and delegate their people.
Date: 14 November 2024
Time: 09:30 – 16:30
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.
Date: 20 November 2024
Time: 09:00 – 16:30
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing.
Level 2 Health & Safety in the Workplace
Date: 10 October 2024
Time: 09:30 – 17:00
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
The most basic requirement of any workplace is that it is a safe place to work! This course provides solid and essential knowledge for any employee working in any area of the business.
Intermediate Excel
Date: 15 October 2024
Time: 09:30 – 16:30
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Online
Anyone who is familiar with the basic features of Excel together with basic formulas will benefit from attending this course. This course places great emphasis upon the importance of understanding how to build the spreadsheet correctly with Dynamic Ranges.
Emergency First Aid at Work
Date: 13 November 2024
Time: 09:30 – 16:30
Cost: Members: £199+VAT
Non-members: £249+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
This course will train attendees to give appropriate emergency first aid to anyone who is ill or injured in the workplace. The course teaches the appropriate level of first aid required in lowrisk businesses under the HSE 1981 legislation.
Date: 19 November 2024
Time: 09:30 – 15:30
Cost: Members: £249+VAT
Non-members: £319+VAT
Venue: Online
Do you already have good knowledge of Excel? Then this one’s for you! This course builds on your prior knowledge and will progress you further by using some of the more complex Excel functions.
Date: 27, 28 & 29 November 2024
Time: 09:30 – 16:30
Cost: Members: £850+VAT
Non-members: £950+VAT
Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD
The IOSH Managing Safely course aims to provide individuals with the knowledge and skills to effectively manage health and safety in the workplace, ensuring a safer working environment and compliance with relevant regulations.
Customs Procedures and Documentation
Date: 9 October 2024
Time: 09:30 – 16:30
Cost: Members: £330+VAT
Non-members: £365+VAT
Venue: Online
This course covers the key information required to understand:
• Organisations involved in International Trade
• What is an Export?
• International Documentation and key Information
• Customs Compliance, HMRC – their role, Export Declarations, Customs Procedures
• Import Duties, AEO, Audit, Phased Import Easements, NI Trade
Import Procedures including IP & OP
Date: 24 October 2024
Time: 09:30 – 16:30
Cost: Members: £330+VAT
Non-members: £365+VAT
Venue: Online
The course provides an overview of the end-toend import process and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk, payment risk etc. It will review documentation requirements and how to ensure goods are imported successfully to include duty payments and an overview of the available Special Procedures.
Incoterms
Date: 6 November 2024
Time: 09:30 – 12:30
Cost: Members: £210+VAT
Non-members: £249+VAT
Venue: Online
This half-day course is suitable for all those currently working in an export environment or are new to exporting. It will advise attendees on the most appropriate Incoterm® to use for their international transactions. This covers a full update on the changes between 2010 and 2020. It will guide on who has what obligation during a sale including where risk and cost pass from Seller to Buyer during the transaction.
Date: 21 November 2024
Time: 09:30 – 16:30
Cost: Members: £330+VAT
Non-members: £365+VAT
Venue: Online
The course provides an overview of all methods of payment when trading internationally to include the risks and benefits involved. It will then concentrate on the Letter of Credit aspect guiding you through the rules of managing a letter of credit, making sure documents are compliant and payment is successful.
Kick off our Milton Keynes Business Exhibition early with our Coffee & Connect networking first-thing.
The event, which is being held at the Delta Hotels by Marriott MK in Kents Hill immediately before the exhibition, will run from 8.30am to 10am. It is free to attend and open to all. Start your day the right way and join us! You can pop to the Expo immediately afterwards and check out the stands and further networking opportunities.
For more information visit: chambermk.co.uk
UKSPF - Taking the Fear out of Inclusive Recruitment
Date: 8 October
Time: 09:00 – 12:00
Venue: The Granary@Fawsley
Cost: Free to attend Open to West Northamptonshire Businesses only – free to attend
UKSPF Taking the Fear out of Inclusive Recruitment
Date: 22 October
Time: 12:00 – 15:00
Venue: Northampton Active
Cost: Free to attend Open to West Northamptonshire businesses only
Northamptonshire Chamber AGM
Date: 31 October
Time: 11:30 – 12:30
Venue: Online
Cost: Free to attend NN members only
Speed Networking with Buffet Lunch
Date: 14 November
Time: 11:30 – 13:30
Venue: Northampton Active Cost: £20+VAT NN members only
Speed Networking with Buffet Lunch –Banner Stand Sponsor
Date: 14 November
Time: 1:30 – 13:30
Venue: Northampton Active Cost: £50+VAT NN members only
Women With Vision Networking Lunch
Date: 11 October
Time: 11:30 – 13:30
Venue: Silverstone Museum
Cost: NN/MK members: £30+VAT, Non-members: £50+VAT
Meet the Neighbours with Bedfordshire Chamber
Date: 15 October
Time: 10:00 – 11:00
Venue: Online
Cost: Free to attend NN/MK members only
Maximise Your Membership
Date: 24 October
Time: 08:30 – 10:30
Venue: Tresham College, Wellingborough
Cost: Free to attend NN/MK Members only
Next Generation – Personal Development –The Power of Public Speaking
Date: 17 October
Time: 17:30 – 19:00
Venue: Northamptonshire Chamber Offices
Cost: Free to attend Next Generation Chamber Members only
Milton Keynes Business Exhibition
Date: 7 November
Time: 10:00 – 15:00
Venue: Delta Hotels by Marriott MK
Cost: Free to visit Open to all
Speed Networking
Date: 7 November
Time: 13:30 – 14:30
Venue: Delta Hotels by Marriott MK
Cost: Free to visit Open to all
Bringing Northamptonshire and Milton Keynes businesses together and celebrating our community
Lakelands Day Care Hospice are appealing for a headline sponsor for their flagship fundraiser, Corby Strictly 2025.
For just £600, one company can join the glitz and glam of this dance event, which has raised more than £264,000 in total over the years for the hospice, which provides palliative and end of life care, free of charge, for people in Corby and the surrounding villages living with life-limiting illnesses.
Head of fundraising Jenny Standen said: “The awareness that Strictly has raised for us over the years is utterly priceless and the money raised has made such
a huge difference to the care we can provide in our community.
‘The awareness that Strictly has raised for us over the years is utterly priceless’
“Working in partnership with MaSh dance since 2015 Strictly Corby has grown from strength the strength. We are so privileged to have them working alongside us to make this possible.
“The fantastic amount Strictly Corby has raised to date is the equivalent of 888 nights of hospice at home care for those thought to be in their last two weeks of life. As our flagship fundraising event each year we have a huge following and it such a wonderful community event to be involved in. Everyone in the local area really gets behind it.”
The 11th Corby Strictly will take place in March 2025. A headline sponsor would be included in all publicity. Other sponsorship opportunities are available.
Contact Jenny to discuss further on jennystanden@lakelandshospice.org.uk or call 01536 747755.
Age UK Northamptonshire has opened a new day centre for older people in Towcester.
The local charity received a warm welcome from the new venue, Leeson Court sheltered housing scheme.
The day centre, which will run every Monday and Thursday from 10:00 to 15:00, offers companionship and fun activities for up to 16 older people at a time. The session includes light refreshments as well as a freshly prepared two-course meal.
‘Being
able to meet up with friends and having a social activity to look forward to every week can make a huge difference to whether an older person feels lonely or not’
Day care coordinator Aimie Boyd said: “We had a very successful first day. Most of our new attendees were born and bred in Towcester and yet had never met before. We spent the day getting to know one another, and enjoying a musical singalong to hits from the sixties."
Jane, who is in her seventies, said she was really glad she came, although she had been a bit anxious to start with. She soon felt at home and is looking forward to coming again. Edward, who is nearly 90, said he particularly enjoyed the delicious roast gammon lunch with fruit jelly for pudding.
“Being able to meet up with friends and having a social activity to look forward to every week can make a huge difference to whether an older person feels lonely or not,” says Aimie.
“The residents at Leeson Court sheltered housing scheme tell us they are thrilled to see the activity room being used and we are delighted to be there.
“Please get in touch on 01604 611200 if you or a relative would like to join us. There are plenty of places available and we may be able to provide door-to-door transport.”
Find out more about Age UK Northamptonshire by visiting www.ageuknorthants.org.uk or call 01604 611200.
The work of a complex mental health charity in Northampton would “not be possible” without a team of dedicated volunteers who are committed to the cause.
St Andrew’s Healthcare’s mission is to help people transform their lives and create a society where everyone with complex mental health need is heard, valued and has hope for their future.
The charity’s proactive group of volunteers provide a vital befriending service to its patients. Dog owners also bring their animals onsite so patients can walk and pet them which boosts their wellbeing.
The charity is always looking for new people to join the team and have started approaching local companies to see if their staff may benefit from the voluntary business partnership programme.
Northampton printing company Ricoh, recently signed up to support St Andrew’s as
part of the initiative. To kick off the partnership Ricoh held a charity fundraising football event on the site of St Andrew’s, which raised nearly £400 for the charity.
Lucy Smith, Ricoh’s social and sustainability executive, said: “The St Andrew’s Healthcare and Ricoh football fundraising day was a huge success, not only for fundraising but also for the wellbeing of employees and patients.”
Volunteers have become such a large part of St Andrew’s that the charity holds an annual event, called FestiVol, designed to encourage more people to sign up to their programme.
Dawn Wright, volunteering manager at St Andrew’s Healthcare, said: “FestiVol has become a hugely successful event. A large part of our charitable work would not be possible without our volunteers and FestiVol is designed to showcase the value of volunteering. Many don’t realise volunteering can boost confidence and wellbeing. It can help you learn new skills.”
Interested in volunteering? Contact voluntaryservices@stah.org
Meet Chamber members and learn about the latest member benefits available to you
Company: Northampton Town Football Club
Job Title:
Commercial lead
What does your organisation do? Run a football club on a day-to-day basis.
How did it all start?
I always had a love for football since I was young, playing and watching. I have always worked in sales, so when the opportunity came to work in football I jumped at the chance.
What’s your greatest achievement so far? Owning my own house in a lovely village.
What keeps you awake at night? Filling in questionnaires.
What’s the biggest risk you’ve ever taken – and did it work out?
I changed career after 12 years in the estate agent industry, and yes it worked out as I enjoy my new role within the commercial sales.
Which businessperson do you most admire? Alan Sugar, as he started from nothing.
What exciting projects is your organisation working on?
The new East Stand at the football ground.
What made your organisation join Northamptonshire Chamber and how are you making use of your membership? To meet new businesses and to part take in networking opportunities.
Telephone: 07790 995183
Email: chris.langsford@ntfc.co.uk Website: www.ntfc.co.uk
Did you know that if you recommend your Chamber, you can get £50 off your membership renewal price?
We’re offering all our members £50 off their renewal cost every time a company they recommend joins the Chamber.
The referral scheme not only rewards members, but gives them the chance to help grow the Chamber community and welcome new businesses.
For more information and to see our full terms and conditions, visit www.northantschamber.co.uk or www.chambermk.co.uk or give the team a call on 01604 490490.
Some of the delegates at the Self Awareness in the
The latest Next Generation Chamber personal development event has generated fantastic feedback from those who took part.
The Self Awareness in the Workplace workshop attracted a good crowd, with Wilson Browne’s Chloe Lake describing it as “very insightful”.
Participants learned to recognise their own behaviours, motivations, and communication styles, as well as practical strategies for making better decisions, adapting to change, and improving teamwork.
By understanding and leveraging personal strengths and areas for improvement, individuals can enhance their performance and achieve greater happiness and satisfaction in their professional lives.
Chloe added: “As a junior member of staff it is vital to gain insight into personality types to maximise opportunities to develop both personally and professionally.
Ricardo Sarca of Echo Personnel said the workshop helped participants to understand themselves and showed them how to improve.
Next Generation Chamber’s Personal Development Sessions provide inspirational talks from business leaders who share their knowledge, best practice and how they worked their way to becoming a successful businessperson.
The Next Generation networking events provide a platform to meet, connect, develop relationships and share best practice with peers and fellow members.
To get involved in Next Generation Chamber, find out more at: northantschamber.co.uk/profile/next-generation
The Chamber works in partnership with QuestOffice to provide essential services to our members - Chamber HR, Chamber Legal, Chamber Health & Safety and Chamber Tax.
All four services are underpinned by one advice line, offering you unlimited access to experienced, specialist advisors covering HR, employment law, legal, health & safety, tax and VAT. Quest also offers a website with a comprehensive library of over 750 documents that are free to download and can be customised to suit the needs of your business, as well as comprehensive legal expenses insurance. Here Quest look at potential dangers with AI in the workplace.
The Question:
What are the dangers of AI using bias and discriminatory algorithms in assessing an applicant’s or employee’s suitability to work at your company or organisation?
The Answer:
Employers and recruiters have started using AI for recruitment and other HR functions and this practice will grow as AI evolves. The focus will have to be on the safeguarding of applicants and employees from the risks of discrimination and bias caused by using AI tools and technology.
These safeguards are expected to come from legislation and regulators. The regulators under consideration include the Information Commission Office, the Financial Conduct Authority, the Competition and Markets Authority, the Health and Safety Executive, Ofcom and the Human Rights Commission. The regulators are expected to be publish guidelines in 2024.
The Risk/Threat:
Compensation in discrimination claims is uncapped and can result in substantial financial damages award being made. Employer face vicarious liability claims for the actions of employees using AI incorrectly.
What you need to do:
As employers can be held vicariously liable for discriminatory act committed by their employees, they will need to show they took reasonable steps to prevent such acts. Employer will have to take heed of any new laws created by Parliament and guides created by the regulators. Employers will need to train employees to use AI tools correctly and recognise discrimination.
Welcoming the newest members of Northamptonshire Chamber and Milton Keynes Chamber of Commerce
Aureum Insurance MILTON KEYNES www.aureuminsurance.co.uk
Bibby Financial Services Ltd ADDERBURY www.bibbyfinancialservices.com
C2E Construction Limited WELLINGBOROUGH
CE People
ROYAL LEAMINGTON SPA www.ce-people.co.uk
Central Arc Angels Ltd www.centralarcangels.co.uk
Cope Children's Trust LOUGHBOROUGH www.rainbows.co.uk
David Brackenbury Associates
Limited LONDON www.brackenburyassociates.com/in dex.php/contact-us
Ekco Cloud (UK) Ltd MILTON KEYNES www.ek.co
E&P Legal Ltd Eve ATAT MILTON KEYNES
Excelerate Ltd WELLINGBOROUGH www.excelerate.com
Hummingbird Cleaning Northants
LONDON www.hummingbirdcleaning.co.uk
Hurrays Ltd
LONDON
Karmaleon WELLINGBOROUGH www.karmaleon.agency
Konsileo (Trading) Ltd LONDON
Konsileo Northamptonshire LONDON www.konsileo.com
Macgregor Law NORTHAMPTON www.macgregorlaw.co.uk
Milton Keynes Energy Limited LEEDS www.1energy.uk
Northamptonshire Manufacturing NORTHAMPTON www.northamptonshiremanufacturing.org
Nurture NORTHAMPTON www.nurturebusinessservices.com
Oynk Limited NORTHAMPTON www.oynk.co.uk
Prima Web Solutions MILTON KEYNES www.primawebsolutions.com
ProHR Solutions Ltd NORTHAMPTON
Protest ES Ltd NORTHAMPTON www.protestesltd.co.uk
Safe As Houses Locksmiths Limited MILTON KEYNES www.safeashouseslocksmith.co.uk
SinglePoint Calls DAVENTRY www.singlepointcalls.co.uk
Spirit Hyundai Northampton NORTHAMPTON www.spirit-group.co.uk
The Corby Sixth Form CORBY www.corbysixthform.ac.uk
The Paid Ads School NORTHAMPTON www.paidadsschool.com
Utility Wise NORTHAMPTONSHIRE
To discuss Chamber membership and how it will benefit your company please call the team on 01604 490490.
Welcoming the newest partners of Northamptonshire Chamber and Milton Keynes Chamber of Commerce.
