Introduction by Don Billings, Publisher With the post-pandemic world, as everyone is restaffing for a successful reopening, comes renewed insights and challenges. New trends are emerging for bars, restaurants and hotel operators, bringing new leadership responsibilities as the industry continues to evolve. Technology continues to play a more important role than ever. This past month I had the great opportunity to attend Jen Robinson’s Hospitality Executive Exchange. During the course of the seminars, Nick Nistico from Overproof gave a wonderful history of hospitality through the ages. They have graciously allowed us to share this history lesson with our readers.
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“As we move into the future of the restaurant industry, we have to look into the past and how technology has advanced. What got us to where we are today, won’t keep us here. It is our steadfast belief that technology platforms can’t ever replace hospitality but help enhance it. Technology is the vehicle, but hospitality will always be the driver. We created Sixdots to help take hospitality from the pandemic into the future, without removing its warm embrace that has held so many diners for so long.” — Nick Nistico, VP of Sales, Overproof Here is the link to Nick’s presentation on the past, present and future of Hospitality. Summer 2021 • itmmag.com
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