Free with HRM Issue 12.6
Annual guide to
Serviced apartments
Featuring: Customised stays Home in foreign shores
ANNUAL GUIDE SINGAPORE
SINGAPORE
Frasers Hospitality delves into hotels
Great World makes it last
NEWS
Built 14 years ago, Great World Serviced Apartments has been presented with the platinum Green Mark award from Singapore’s Serviced apartment provider Frasers Hospitality Building Control Authority. It is the first existing serviced apartment business to receive the Pte Ltd (Frasers) has delved into hotels, with its award, based on its sustainability projects. very first hotel brand, Capri by Fraser. Green features of the establishment include a highly efficient chiller plant that is monitored Choe Peng Sum, Chief Executive Officer of by a measurement & verification system and heat balancing technique. There is also a jacuzzi that Frasers Hospitality says that market feedback has uses a heat pump to generate heat in the pool while the cooling water goes into the chiller system. indicated that while regional travel Also, all common bathrooms are using hot water systems instead of stays are becoming shorter, usually electrical heaters, while all lighting in common areas, carparks and between one to two weeks, they apartment units have been changed to energy efficient globes. Motion are also becoming more frequent, sensors have been fitted for staff and gym toilets, and photocell sensors of business travellers around with professionals working longer, have been put in place for lighting at lift lobbies on selected floors. the world are male irregular hours across different The estimated energy savings from these green measures Source: Global Business Traveller Study 2012 time zones. Capri by Fraser is amount to some 2,579,270 kWh/yr. Estimated water savings come hence poised to bridge the gap up to around 32,000 m3 per year. between hotels and serviced residences to meet the short-term accommodation needs of the 24x7 INDIA digital generation, he adds. Designed to meet the lifestyle needs of young and mobile professionals, the brand’s “always on” e-efficiency experience includes Serviced apartments in India’s main “Corporates are the main target segment iPad activated check-ins, interactive e-concierge, business and travel hubs such as New for serviced apartments, apart from AirPrint and Wi-Fi e-Print facilities for business, Delhi, Mumbai and Bangalore are Oakwood, who are also targeting shorter meeting rooms with interactive walls, and a Data increasingly competing with hotels and stays,” Amit Mookim, Partner, Strategy Box to charge all digital devices. winning. The Property Report Asia says Services Group KPMG, India tells Property A selection of unique leisure experiences, that these apartments have facilities to Report Asia. Residential apartments near key ranging from Harley motorbike rides and sports match a good hotel, for a similar or lower business districts in top metro areas such as car drives to salsa dancing and personal pilates nightly rate. such as Mumbai are being converted into sessions, are also available as part of Capri by While the target clientele for serviced apartments. These apartments are Fraser’s customisable online menu. international branded serviced apartments rented out by agencies which typically take Capri by Fraser @ Changi City, Singapore such as Fraser Suites remains long-stay over units, renovate them with added will open in the third quarter of this year, fetching business travellers, many are venturing into facilities, pay regular rent to the landlord and a nightly rate of between S$250 and S$300. the short-stay market as well. charge a premium to customers for use daily.
TWO-THIRDS
Serviced apartment sector expands
SINGAPORE
A restored conservation colonial manor to call home Capella Singapore has released one of two Colonial Manors into its long-term accommodation inventory. The manor was previously only available for short term hotel stays, but has now become part of The Club at Capella Singapore. By far the most exclusive and luxurious Presidential Suites in the hotel market, monthly rates start from S$42,000. The Colonial Manor, standing at an impressive 436 sqm, is one of four heritage buildings in Capella Singapore given conservation status in August, 2000. Built in the 1880s, it has been meticulously restored
and seamlessly integrated with Capella Singapore’s contemporary architecture by Pritzker Architect Prize Laureate Lord Norman Foster, co-founder of the famed architecture firm Foster + Partners. Robert Lagerwey, General Manager of Capella Singapore, said: “By including one of our heritage Colonial Manors into our long-stay accommodation inventory at The Club, we are raising the bar of luxury living in Singapore. Never has there been such a product released within the long-stay accommodation market and we are confident that prospective guests
will find value and significance in leasing the Colonial Manor for the long-term.” The Colonial Manor offers residents lavish accommodation with three stylish bedrooms, a stately dining room, designer kitchen and a private pool.
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Orchard Scotts Residences
It’s a Great Way to Live Orchard Scotts Residences still stands at the pinnacle of luxury serviced apartments
Launched six years ago, the Orchard Scotts Residences rose above competition as a breakthrough in high-end cosmopolitan living in Singapore. Since then, it has garnered recognition and acknowledgement amongst critics, designers and consumers alike.
The Excellence at Orchard Scotts Residences
In late 2009, Orchard Scotts Residences was awarded the FIABCI Prix d’Excellence in the Residential Category. A jewel in the Far East Hospitality portfolio, Orchard Scotts Residences is the largest landscaped city residential development in Asia, comprising three towers that occupy a quarter of the sprawling 2.5-hectare grounds.
The Art at Orchard Scotts Residences
Orchard Scotts Residences has filled a void in artful developments, as a dramatic urban masterpiece by internationally-acclaimed architectural firm – Arquitectonica of Miami, USA. It is a green sanctuary with luxurious landscaped grounds set against a lush verdant backdrop of soothing water features, complete with cascading curtains of water and zen koi ponds. Every item in the luxuriously furnished apartments was handpicked by KKS international, one of the world’s most renowned interior designers.
The Pleasures at Orchard Scotts Residences
Orchard Scotts Residences stages itself as a luxurious world-class accommodation, complete with top-notch services and superb recreational lifestyle facilities. Residents of Orchard Scotts Residences will enjoy a 24-hour concierge service, a full array of personalised services and exclusive privileges. This includes luxurious offerings such as butler, valet, childcare, housekeeping and home management services. 205 beautifully furnished suites and penthouses are luxuriously furnished with modern amenities, and quality finishes with branded fittings ensure a comfortable and pleasurable stay. Guests can delight in the use of The Chef’s Table, which is a function space equipped with two large, hotel-styled kitchens fully fitted for oriental and international cooking. Two opulent dining rooms are also available for exclusive private parties, staffed by a personal chef. In addition, The Chateau is a specially designed wine cellar for guests to store their vintage wines or prized collections. Facilities at Orchard Scotts Residences include four swimming pools, outdoor Jacuzzis, two tennis courts, a basketball court, a state-of-the-art gymnasium and The Urban Retreat’s expansive indoor and outdoor spa pavilions. Not leaving the little ones out, The Family Oasis is a 6,000-square-foot children’s play club designed for every kid’s delight. The dedicated team at Orchard Scotts Residences regularly crafts guest programmes to help residents settle in and get orientated with their new neighbours. Located in the prime area of vibrant Orchard Road and within close proximity to Newton MRT station, the prestigious Orchard Scotts Residences maintains its standing as a haven for world-class excellence – coupled with unmatched hospitality, services and facilities. + Orchard Scotts Residences 5 Anthony Road, Singapore 229954 + Web: www.fareasthospitality.com + For bookings and enquiries please call (65) 6428 8600 or email reservations@fareast.com.sg
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Customised
stays
Not all serviced apartments are made equal. Depending on the type of assignment, employees can be allocated a compact studio or a generously-spaced duplex that can accommodate an entire family. HRM takes a look at the myriad of options for different needs and budgets Vivien Shiao Shufen
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mployees these days are no strangers to overseas work assignments. This is especially true in large multinational corporations (MNCs) that span a global market, making business travel a must. To cater to staff who have to work overseas for longer periods of time, hotels may not always be the ideal solution, as the costs can quickly add up. “Instead of incurring a higher cost for booking multiple rooms in a hotel, companies are able to save on accommodation expenses by housing their executives in a larger serviced apartment where each executive can still enjoy the privacy of individual bedrooms,” explains Tan Boon Khai, Regional General Manager for Singapore and Malaysia, The Ascott Limited. The common need for space and room facilities – such as a laundry or cooking areas – also point companies towards serviced apartments.
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“Business travellers who stay for extended periods of time sometimes prefer to cook at home instead of going out for dinner, or ordering in-room dining on a regular basis,” says Robert Lagerwey, General Manager of Capella Singapore. “The additional living space, compared to a hotel room, also means that guests have a living area where they can entertain and have friends over.”
All for you
Another reason why serviced apartments are becoming the popular choice for long stay travellers, is due to the very fact that they are able to customise the experience. As no two employees are the same, business travellers will each have their own individual needs when it comes to their accommodation requirements. For some who might want their families “To ensure that our long-stay guests along, a studio apartment is out of the feel right at home even if they are question. Others may require specific thousands of miles away, we may facilities such as a swimming pool or gym, while some top leaders prefer to stay in a customise the layout and furnishings more luxurious setting. of the serviced apartment according With such diverse needs, the bar is to their preferences” continually being raised by various serviced apartment providers to create a second home Tan Boon Khai, Regional General Manager for Singapore and Malaysia, The Ascott Limited for these business travellers. A serviced apartment is no longer just a space for jet-setting employees to sleep at night – it has to suit their specific requirements, adding a personal touch to make each experience unique and memorable. “To ensure that our long-stay guests feel right at home even if they are Ascott - Somerset Bencoolen thousands of miles away, we may customise the layout and furnishings of Singapore - Swimming Pool the serviced apartment according to their preferences,” says Tan. Tan went on to give an example on how serviced apartments like Ascott Raffles Place Singapore have done exactly that. “We have a guest who has been returning to stay with us several times a year, each time ranging from a week up to four months. When he first stayed with us, he requested a studio apartment with some additional furniture and furnishings to be placed at certain locations within (it),” says Tan. Tan says Ascott customised the apartment to suit his preference and every time he returns, the same apartment with the same furniture arrangements is presented to without him having to put in a request. “It is our way of making him feel at home each and every time he stays with us,” he adds.
Special needs
Capella Manor
For some employees, the serviced apartment will have to accommodate an entire accompanying family. In such situations, the primary factors to consider are the size and relationship structure of the employee’s family. “The Club at Capella Singapore offers one, two, three and four bedroom suites as well as penthouses and manors, each with separate bedroom, living and kitchen areas,” says Lagerwey. issue 12.6 supplement
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In addition to picturesque views of the South China Sea, each unit is equipped with a comprehensive set of Miele kitchen equipment, a 46-inch Sony high-definition flat screen television with full cable access, and a Bose home entertainment system. “Most units come with walk-in wardrobes, and in addition, the manors even provide a magnificent spacious living area completed with a Ascott Raffles Place Singapore - 1-Bedroom Premier large private pool,” he adds. For a truly luxurious and unique stay, families can consider the Capella Manors, which are the crème de la crème of serviced apartments at The Club. Each manor stands at an impressive 5,640 square feet and offers residents lavish accommodation with three stylish bedrooms, a stately dining room, a designer kitchen, and a private pool. Such amenities make transitions easier for family members as they still get to experience the comforts of home. Business travellers will also have peace of mind staying at The Club as there is round-the-clock service to provide guests with what they need, be it food, local advice, or emergency help. Another serviced apartment option for families is the Somerset serviced apartments by The Ascott. “For guests with children, Somerset-branded properties are ideal as they come with facilities such as playgrounds, indoor playrooms and children’s Regency House at Far East swimming pools,” explains Tan. “Our serviced apartments come fully-furnished with modern amenities such as a fridge, washing machine, dryer, iPod dock, cable television, DVD player, and internet access, allowing our residents to simply move in without having to worry about the hassles of moving into a new home,” he adds.
Far East Hospitality
Far East Hospitality offers a wide range of 10 serviced residences with different unit configurations to choose from, tailoring to different types of business travellers and lifestyles. “Located within cultural and ethnic enclaves, our Village branded residences also take pride in drawing energy from their surrounding precincts and providing authentic local experiences for guests,” says Raphael Saw, Chief Operating Officer, Hospitality Business Group & Director, Hospitality Operations, Far East Organization. Business travellers can choose from a variety of accommodation spaces: cosy one-bedroom lofts, choice of suites and luxurious penthouses. Singles, for example, may prefer the studio apartments at Regency House, located along the prime Orchard Road shopping belt. There are also serviced residences located near business and industrial parks. The West Coast Village Residences provide convenient access to Science Parks while Hougang Village Residences is located near the Ang Mo Kio Business Park.
Here to stay
With serviced apartments stepping up their game by adding on to their repertoire of services and personalised touches to apartments, companies are spoilt for choice. Such an array of accommodation to pick from means that there will always be something for someone, making it easy for both the company and the business traveller.
Capella Manor Bedroom
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Crown Relocation Singapore
Crown Singapore “Sweeps” Sunbeam Place O
n November 5th, Crown Singapore sent 36 volunteers to clean out the premises of Sunbeam Place. Sunbeam Place is one of six services available under the main branch of Singapore Children’s Society. Sunbeam is a place of safety for abused and neglected children in need of protection, or whose parents are unable to provide proper care. Sunbeam Place offers a caring and loving environment for children aged two to 18 years old. Its programmes include enrichment classes, character building education and counselling. In addition to caregiving and programmes listed, other services available through the Children’s Society including developmental, remedial, community and public education.
Volunteers were given the task of maintaining the general cleanliness of the dormitory, such as cleaning toilets, windows, study and play areas. As the cleaning team embarked upon the quest, the children were entertained through various games and prizes. Every child was treated to a great lunch. Seeing each child smile made the Crown Singapore team feel good about their efforts to provide them with a clean environment to live in. The team assured the children that they would be back to see them very soon.
+ Andrew Soon Regional Director, Corporate Services, South East Asia & India + Tel: 68616818 + Fax: 68622840 + Email: singapore@crownrelo.com
The most important thing to me? Is to have a mobility management partner with flexible and customizable solutions “Crown offers a variety of services that can be customized to our needs. We enjoy their flexibility and their eagerness to provide great solutions. We love working with Crown and our account manager is the best.” ~HR Executive, Consumer Products industry
Crown service offerings include: • International & Domestic Shipment • Immigration & Legalization • Home Search • Global Career Partner Career Support • Global Passport Intercultural Training • Policy Consulting
Tel: (65) 6861 6818 singapore@crownrelo.com crownrelo.com
Well Connected. Worldwide.TM
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profile Oakwood serviced apartments
Lasting memories A
t Oakwood serviced apartments, we are all about providing great experiences for our guests and residents who travel far away from their homes, often finding a new one with us and creating lasting memories to treasure for a lifetime.
Most Memorable Travel Photography Contest
In cooperation with Nikon and Lonely Planet, we invite you to celebrate your cherished travel memories with us by sending us your photographs. In appreciation, we will fly the Grand Prize Winner and partner to stay at an Oakwood serviced apartment, and present him or her with a new Nikon J1 camera kit to capture more treasured memories. In addition, three runner-up winners will each be awarded a new Nikon COOLPIX P7100 digital camera. Visit www.oakwoodasia.com/memorable to submit your entries. A shortlist will be available for public online voting and winners will be announced in December 2012.
Most Memorable Itineraries
Want to pack the most punch into your extra day in the city? Our unique itineraries guarantee richer experiences with major impact. In Bangkok, Sukhumvit’s Golden Mile packs a lot of options. Enjoy an art appreciation session at Ardel’s Gallery, golf at 42 Tee-Off or take a stroll through the beautiful gardens of Benjasiri Park. And don’t miss The Long Table Restaurant, which features the longest table in the world- a 70-seater where one end extends to a balcony, offering spectacular views over the city. Whether you’re a foodie or an art lover, shopaholic or adventure-seeker, there’s a memorable itinerary that you can download to guide you through the city.
Most Memorable Tastes
We’ve collated an assortment of personal and artisanal recipes from staff and residents at Oakwood all over the region to whet any appetite. Try them on your own or on your next visit to Oakwood. They’re downloadable at www.oakwoodasia.com/memorable/tastes.
My Favorite Oakwooder
We consider our staff our most valuable asset and so do many of our residents. At Oakwood service apartments across Asia, residents are invited to pick his or her favorite Oakwooder and nominate the employee for an award. Every month, a winner will be selected and awarded grand prizes from the property. Celebrate wonderful moments with Oakwood. Our distinctive, personal and professional Gold Standard service, together with quality apartments that are spacious, modern, comfortable and fully-equipped, provide excellent settings for experiences that are hard to come by, and hard to forget. Visit our 26 properties in seven countries across Asia.
+ For details and reservations, go to www.oakwoodasia.com
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Home in
foreign shores Employees moving to another country for assignments need a place where they can call home for even a short period. Companies prefer serviced apartments for their employees due to the conveniences they provide By Priya de Langen
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M
oving to another country for a period of time, whether it is for a short- or long-term assignment is not easy on an employee. The person has to adjust for many changes, from a different work environment to settling down to a new place. To ensure that employees are comfortable in their host countries, companies have to choose the right accommodation from the many options that are available for them. Service providers say that organisations overwhelmingly prefer serviced apartments as they give a “home away from home” environment, as well as provide other services such as helping employees settle into their new city. Experts say that an increase in short-or long-term international assignments for businesses, as opposed to permanent relocations, is also a cause for increasing interest in serviced apartments.
The wish list
Companies and employees have a list of preferences when it comes to choosing an accommodation overseas – both want to ensure that the staff member is comfortably housed. Service providers say that location, amenities and affordable rates make the top of the list. Cherie Tan, Area Director, Sales & Marketing, Singapore, Frasers Hospitality, says that employers prefer to house their employees in a place that has close proximity to their work locations so that commuting time is reduced. The apartment should also be spacious and with good security. Moreover, “easy access to facilities, with a choice of recreation amenities at the doorstep, are all important considerations that go towards promoting a happier and healthier lifestyle for business executives,” she says. Caroline Leong - Oakwood Asia-Pacific Director, Marketing, says that single business travellers are concerned about the apartment’s proximity to the office and nearby entertainment and variety of restaurants in the vicinity. “Those bringing their families consider the size of the apartment, as well as the security of the environment. They also prefer close proximity to
the schools, office, malls and availability of outdoor activities,” adds Leong.
Overseas stay
Studies show that companies are increasingly looking towards short-term or long-term assignments for their employees compared to permanently relocating them, saving costs in the process. The Global Serviced Apartments Industry Report 2011-12 revealed that serviced apartment fits relocation needs for international assignees on short-term assignments, as well as long-term assignees requiring temporary accommodation until they find a property to rent. Weekly commuters also find serviced apartments fit their specific needs. “We have observed an increasing trend of companies sending employees on shorter of serviced apartment operators term assignments, ranging believe that business will continue from one to six months, to improve in 2012 and beyond instead of a more long-term Source: The Global Serviced Apartments stay. Perhaps this way, they Industry Report 2011-12 save on costs by not offering a relocation package with numerous benefits, and yet are still able to send their experts to the destination,” says Leong of Oakwood Asia. She adds that compared to renting a house or a condominium for long-term assignees, a serviced apartment comes as a better option since utilities, housekeeping and maintenance costs are already included in the single rate. Tan of Frasers Hospitality, says with the trend of business executives being assigned overseas for project work rather than long-term relocations “serviced apartments fill the gap between hotels and fixed-term corporate rentals by providing the win-win situation of flexible leases, value for money, location and most importantly the comforts of home.” Marc Hediger, CEO, Lanson Place Hospitality Management Limited, says that Singaporeans in particular are moving to major cities on more assignments. Movement to key Chinese markets such as Shanghai and Beijing have become very active in recent years.
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Similarly, Leong of Oakwood says that company sees most number of Singaporeans being assigned to cities such as Bangkok, Shanghai, Beijing and Jakarta for work.
Helping employees settle in
Experts say that serviced apartments providers should ideally go the extra mile to make their guests stay comfortable, including things such as helping them settle in to their new environment and helping guests network and make friends. Some properties do this by throwing get-together parties and facilitating hobby groups. Lanson Place has properties in Singapore, Malaysia and different cities in China. Hediger says the normal duration of stay for employees that move to China is one to two years, while those who move to Southeast Asia stay for between six months and a year. During this period, Lanson Place staff organise regular social activities with the residents’ community, “to make it easy for residents to settle in the new place”. Also, the service provider offers tours to nearby shopping and business districts, as well as help residents look for schools for their children. Other service apartments also provide key services to help their residents settle in. Residents
Oakwood’s personal touch Oakwood Asia’s staff put their personal touches to the company’s properties, so that guests can feel at home. Caroline Leong , Oakwood Asia Pacific Director, Marketing, says that one of the housekeepers voluntarily bought a frame for a photo that was displayed on the resident’s night table and a manager went out of her way to get impossible-to-get entrance tickets to a local television programme which a resident loved to watched. “Our associates are committed to treating guests and residents as they would someone living in their own home and community,” she says.
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in Oakwood properties are typically corporate clients and business travellers, and 60% of residents stay from less than one month to six months, says Leong. She says that Oakwood Asia-Pacific makes it a point to help its residents move in with ease. “Prior to relocation, we ask for any special requests they may have involving details such as searching for a school or setting things up according to their preference in their apartment.” Oakwood has regular get-together sessions among residents and the company staff during which residents are able to meet and chat with the general manager and key property personnel. Leong says that many residents find new friends during these events and even organise their own excursions and events. Other activities, such as cooking classes, out-of-town trips and crafts making, also help to teach residents know about their host country and its culture. This particular service provider also has an innovative way to keep its residents connected, through its Oakwood Neighborhood Mobile Application. “Using the information in the App, it allows guests to easily integrate themselves into their Oakwood community, by providing tips and “secrets” to daily living in the neighbourhood in their new city,” explains Leong. Frasers Hospitality also goes out of its way to help its residents settle down. “We offer our residents the flexibility of customising their current living space by incorporating personal pieces of art and soft furnishings to make the apartments as homely and as comfortable as possible,” says Tan. Also, she adds that Frasers Hospitality offers a variety of family-friendly arrangements in its residences to make guests’ stays enjoyable. These include regular social and recreational activities. “Fraser residences also feature the Fraser Kids Club, which includes a well-equipped playroom, wading pool and stimulating activities like movie screenings, sightseeing and recreational trips,” she says. Furthermore, “Frasers takes initiative to build and maintain relationships with our residents. We place a specific emphasis on ensuring that our residents are served by the same housekeepers for the duration of their stay,” she says.
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Shangri-La Apartments
Sanctuary within a sanctuary – Shangri-La Apartments S
et in peaceful surroundings amidst 15 acres of lush tropical gardens, the luxurious Shangri-La Hotel, Singapore is widely acknowledged as one of the world’s best business hotels. It is situated in the heart of the city, just a short walk away from the entertainment and shopping at the bustling Orchard Road and a 10-minute taxi ride to the central business district. Shangri-La’s guests can choose from 747 luxurious guestrooms and suites in three distinct wings: the contemporary Tower Wing, the newly-renovated tropical Garden Wing and the exclusive Valley Wing. Recreational facilities at Shangri-La Hotel, Singapore are simply unsurpassed in variety. In the midst of beautifully landscaped grounds are tennis courts, a large outdoor swimming pool and jacuzzi plus an impeccably kept three-hole pitch-and-putt golf course, a state-of-the-art Health Club and Singapore’s first CHI, The Spa that draws inspiration from the origins of the Shangri-La legend, a place of peace, enchantment and well-being. The hotel also offers exceptional dining options at award-winning restaurants. These include international, classic Cantonese and authentic Japanese cuisine as well as an indulgent high tea. The hotel’s all-day-dining restaurant The Line, a S$7 million project, opened on 16 March 2005. Created by internationally acclaimed interior designer, Adam D. Tihany, this 410-seater ultra modern restaurant offers a variety of cuisine from 16 theatre kitchens.
+ For more information on the hotel, visit www.shangri-la.com/singapore. + Shangri-La Apartments 1 Anderson Road, Singapore 259983 + Tel: (65) 6213 4635 + Fax: (65) 6734 0073 + Email: serviceapartments.sls@shangri-la.com
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Santa Fe
Santa Fe
Makes It Easy A
t Santa Fe, we are devoted to making every customer experience exceptional for every service we offer. It’s how we have developed a world-renowned reputation for unsurpassed customer service and quality. Our focus is on truly listening to our customers and shaping our services to exactly meet their unique needs. Mission, Vision and Values are all driven by what our customers have to say. Over 30 years, Santa Fe has grown from a single office into an industry leader, now present in 50 countries with 120 offices worldwide covering, Asia, Australia, Europe and the Middle East. Service quality is at the heart of everything we do and we set the standards for our industry with internationally accredited qualifications including ISO 9001 (quality), ISO 14001 (environment), ISO 27001 (data protection and information security). A meticulous approach to everything we do means close control of each step of service delivery to assure exceptional quality for our customers throughout the relocation process. Aside from Relocation services, Santa Fe Singapore also offers Records Management and Fine Arts Services for individual and corporate clients. Find out how Santa Fe can “make it easy” for you.
Santa Fe Relocation Services + Tel: +65 6398 8588 + Fax: +65 6265 0245 + Email: sales@santafe.com.sg + Website: www.santaferelo.com
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THE FOREST BY WANGZ
A home where the heart is T
+ THE FOREST BY WANGZ 145A Moulmein Road, Singapore 308108 + Tel: (65) 6500 3188 + Email: inquiry@forestbywangz.com + Web: www.forestbywangz.com
HE FOREST BY WANGZ is an exclusive boutique serviced residences located in one of Singapore’s most vibrant residential neighbourhoods. Perfectly situated in Novena, this 38-apartment property is minutes away from the nearest MRT Station, financial districts and bustling Orchard Road. With a dedicated team of service professionals, residents at THE FOREST BY WANGZ are pampered by the familiarity of home enhanced with nuances of luxury enjoyed in 5-star properties. Architecturally stunning, the building’s external cladding is inspired by the sculptural forms of the lush tropical rainforest and its kaleidoscopic shadows. With floor-to-ceiling glass windows showcasing views of the city and lush greenery, each apartment offers a Sealy Posturepedic king-sized bed and a fully-equipped kitchenette. A relaxing rain shower with weekly replenishment of Molton Brown bath amenities, a SoundBar Home Theatre
System and complimentary internet access are ways to indulge residents. Every living space is unique with specially commissioned artworks and individually handpicked designer furnishings. Residents may unwind in the relaxing atmosphere of the Residents’ Lounge, take a dip in the infinity pool surrounded by lush landscaped gardens, or energise themselves with an invigorating workout in the fitness centre. The rooftop deck with panoramic views is the perfect spot to bask in pure serenity after a long day’s work.
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8 on Claymore Serviced Residence
8 on Claymore Serviced Residences is
synonymous with personalised services 8
+ 8 on Claymore Serviced Residences 8 Claymore Hill, Singapore 229572 + Tel: (65) 6737 8388 + Fax: (65) 6737 8688 + Email: info@8onclaymore.com.sg + Web: www.8onclaymore.com.sg + Facebook: www.facebook.com/ 8onclaymore
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on Claymore Serviced Residences is synonymous with personalised services, boasting an ideal location aimed at both business and leisure travellers seeking a long-term stay in Singapore. Managed by the five-star award-winning business hotel, Royal Plaza on Scotts, 8 on Claymore Serviced Residences hopes to deliver the intangibles that make guests’ experiences feel like home. 8 on Claymore Serviced Residences is situated at the heart of Orchard. A gourmet 24-hour supermarket, banking services and world-class healthcare services are all within walking distance with easy accessibility to Orchard Mass Rapid Transit (MRT) train station connecting you to the rest of the city. If shopping is on the agenda, different malls offering a wide selection of retail, dining and entertainment experiences are just at the guests’ doorstep. Patrick Fiat, General Manager and Chief Experience Officer (CEO) of 8 on Claymore
Serviced Residences, remarked, “8 on Claymore Serviced Residences is your home on Claymore Hill – we want our guests to have a memorable experience with us and have stories to tell about Singapore, about the property and about our staff when they are finally home. We like to address them by their first names, understand their distinctive preferences and create unforgettable and sometimes, amusing experiences for them. This is our benchmark and definition of personalised services in hospitality at 8 on Claymore Serviced Residences.” Fiat is also the General Manager for Royal Plaza on Scotts. 8 on Claymore Serviced Residences, the flagship serviced residence under Summit Serviced Residences™ of Preferred Hotel Group™, offers 85 varied units of living spaces configured to accommodate different travellers and residents. From chic studios, two- or three-bedroom residences to a spacious penthouse, all units are furnished with a washer and dryer, and a well-appointed kitchen with superior appliances which provide guests with the choice of cooking and entertaining at home. At 8 on Claymore Serviced Residences, Guest Services Executives welcome guests with a personalised orientation tour and impeccably attend to their needs with round-the-clock in-room dining service for their entire stay. Other privileges include a thoughtful welcome hamper with essential items as well as L’Occitane’s Verbena body and hair care collection to help guests relax and energise after their travels. Buffet breakfast is served daily with continental breakfast served on Sundays and Public Holidays at the residents’ lounge. Housekeeping services are available from Mondays to Fridays. Complimentary ultra-high speed internet (the fastest in Singapore at 176 mbps) and a wide selection of cable channels are provided in all residences. In addition, 8 on Claymore Serviced Residences offers resort-style elements such as an outdoor pool with an open air deck, cabanas and a barbeque area in a tropical setting. There is also a state-of-the-art gym with Technogym equipment and a children’s pool so the kids are not left out on the fun.
Because most of the time, you’ll be out. Which is a bit of a shame, as our new serviced residences are perfect for the modern living. But as we’re located at the heart of the Orchard area, you’ll have Singapore’s best restaurants, shops and entertainment, right on your doorstep. And its location gives you easy access to businesses across the island. So when you stay at 8 on Claymore Serviced Residences, we’d love to see you, but we have the feeling you’ll be out.
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Great World Serviced Apartments
We are about making new friends‌ S
Visit us at www.greatworld.com.sg to get a pictorial walk through of our residence. + Great World Serviced Apartments 2 Kim Seng Walk, Singapore 239404 + Tel: (65) 6722 7000 + Sales: (65) 6722 7766 + Email: www.greatworld.com.sg
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ince its inception in 1997, Great World Serviced Apartments has been an ideal place to stay for thousands of expatriates, travelers and Singaporeans seeking both short-term and permanent accommodation. Located in the prime River Valley residential district on the edge of the Singapore River, the Great World Serviced Apartments is an approximate five-minute drive away from the main shopping belt of Orchard Road and the Central Business District. It is also easily accessible to major roads and expressways. The apartments straddle the riverside recreational areas of Boat Quay, Clarke Quay and Robertson Quay, giving residents plenty of entertainment options. Great World Serviced Apartments offers penthouses and apartments with balconies from the 31st to the 34th floor. Exquisitely furnished, residents on these floors can entertain friends over a BBQ against the backdrop of spectacular views of Singapore; and dwell in the pleasures of a Jacuzzi spa pool in the penthouse balcony. These penthouses come with two, three or four bedrooms with sizes ranging from 1100 sq ft to 2200 sq ft. Each apartment is fitted with the essentials of a home. All you have to do is to check-in with your suitcase and your new place is ready to welcome
you. Features in each unit include two colour televisions, an entertainment system and DVD player, two separate telephone lines (both with DID direct access numbers and voice-mail messaging), a hairdryer and an electronic personal safe. Great World Serviced Apartments is resort-style living at its best. Residents can enjoy an invigorating workout at the huge and brand new gymnasium, near Olympic-sized swimming pool, tennis court and basketball half-court. Other recreational facilities include steam rooms, an outdoor Jacuzzi, a sauna, a children’s wading pool, Kidz Lounge and Pool Lounge. Dogs, cats, rabbits and other pets are also warmly welcomed at the apartments. Residents enjoy exclusive shopping discounts at the Great World City Shopping Centre located right next door. Measuring 400,000 square feet, the mall houses a supermarket, cineplex, numerous food and beverage outlets as well as retail shops featuring popular fashion labels. It is an ideal place to unwind over a cup of coffee with your new friends made here at the Great World Serviced Apartments!
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The Club at Capella Singapore
Dreamscape living
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he Club at Capella Singapore, located on Capella Singapore’s 30 acres of lush green landscape offers a selection of 62 sea-facing suites, 10 penthouses, and nine contemporarystyle manors. Redefining luxury living for its long-stay guests with world-class facilities, finishings as well as rare Singapore commodity, space; this luxurious option for long-term accommodation marries convenience with the prestigious Capella experience, and delivers them both to guests within the comforts of their very own home. The Club at Capella Singapore comes with the trappings of Capella Hotel’s facilities, which includes the 2011 Forbes Travel Guide Winner for Five-Star Spa, Auriga. From casual cuisine to inspired four-course meals, residents can choose to dine at our fine-dining Chinese restaurant Cassia, or at our authentic Mediterranean restaurant, The Knolls. Each unit at The Club provides a picturesque view from the southernmost point of continental Asia, overlooking the different breathtaking angles of the South China Sea. Each unit is also equipped with a majestic walk-in wardrobe, a comprehensive set of Miele kitchen equipment, a 46-inch Sony highdefinition flat screen television with full cable access and a Bose home entertainment system.
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Hailed as Singapore’s most spacious hotel property, the surroundings of the resort is symbolic of dreamscape living. The Club’s long stay guests enjoy full access and privileges to the hotel facilities. Golfers receive preferential access to one of Asia’s top championship golf courses at the Sentosa Golf Club while nautical enthusiasts can rent yachts at the exclusive One°15 Marina Club located just a short drive away. From babysitting services while you enjoy a romantic night out, to party planning complete with a Capella chef preparing dinner, The Club at Capella impresses with its personalised housekeeping services and dedicated team of staff who extend customised concierge services upon request. Complimentary Yoga sessions, after-school playgroups, and regular family activities are amongst the recreation activities that help to foster a sense of belonging within the long stay accommodation residents; creating the home away from home for our expatriate residents. The exclusive club lounge hosts activities from movie nights to a game of billiard. Enjoy your continental breakfast in the presence of views that overlook the ocean, or spend the afternoon sun bathing by the infinity pool to unwind. If the fitness centre and tennis court do not tickle your fancy, the Palawan Beach is a mere stone’s throw away. A verdant oasis from the hustle and bustle of the city, the private residence is all but minutes from Singapore’s financial and shopping district. Literally a home on an island, the tranquility and abundance of lush green landscape promises to whisk The Club’s residents away to a fantasy abode when they return home at the end of the day. + The Club at Capella Singapore 1 The Knolls Sentosa Island Singapore 098297 + Tel: +65 6591 5015 + Email: theclub.singapore@capellahotels.com + Web: www.capellasingapore.com
profile Lanson Place Hospitality
Elegant living in the city N
oted for its comfortable residential feel, understated elegance and serenity, Ambassador Row Serviced Suites by Lanson Place is your accommodation of choice in Kuala Lumpur, Malaysia. Guests can choose from one, two or three-bedroom units. Located in the heart of the city’s diplomatic quarter, the Serviced Suites is only minutes from the Kuala Lumpur City Centre (KLCC) and Golden Triangle.
Features » » » »
Fully-equipped Kitchen Gymnasium with Saunas and Aerobics Room Residents’ Lounge Self-service Launderette
» Swimming Pool » Spa » Internet Room » Meeting & Function Rooms » Supervised Children’s Playroom » Convenience Store » Café at Lanson
Services » » » » » » » »
24-hour Reception Complimentary Local Newspaper Housekeeping Service Scheduled Shuttle Service to Key City Locations Laundry & Dry Cleaning 24-hour Security with CCTV Surveillance Wired/ Wireless Broadband Internet Connection Covered Car Park with CCTV Surveillance
Rates Suite Type
Size (sq.ft)
Monthly Rate (MYR)
Superior 1-Bedroom
585 - 635
RM6,000++
Deluxe 1-Bedroom
850 - 1,145
RM6,800++
Deluxe 2-Bedroom
1,145
RM7,500++
Premier 2-Bedroom
1,260
RM8,500++
Deluxe 3-Bedroom
1,445 - 1730
RM12,000++
+ Ambassador Row Serviced Suites 1, Jalan Ampang Hilir, 55000 Kuala Lumpur, Malaysia + Tel: (60) 3 4253 2888 + Fax: (60) 3 4253 1773 + E-mail: enquiry.arkl@lansonplace.com
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profile Pan Pacific Serviced Suites Singapore
An urban sanctuary in the heart of the city
Sky Garden
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Book your stay now at panpacificservicedsuites.com + Pan Pacific Serviced Suites Singapore 96 Somerset Road, Singapore 238163 + Tel: +65 6884 5222 + Email: enquiry.ppssin@ panpacific.com
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tylishly designed with superior furnishings and premium accessories, the iconic Pan Pacific Serviced Suites Singapore offers an ideal luxury serviced accommodation in a city centre location. Offering a convenient base amidst the exhilarating setting of Orchard Road, Pan Pacific Serviced Suites provides the perfect location when your schedule demands an extended stay in Singapore. It is merely 10 minutes from the Central Business District and just 20 minutes from Changi International Airport. Bask in the stylish comfort of the 126 suites and penthouses, appointed with sleek, modern designer furnishings, warm lighting, soothing colours and other tranquil influences of the Pacific Touch. The serviced suites have been designed after taking into consideration what the frequent business travellers seek in an ideal accommodation during overseas postings. And as it turned out, the most important things were having local insights and being able to live just as easily as at home. The round-the-clock Personal Assistant at the serviced suites is akin to a modern day butler. Their role is to help guests connect to their new surroundings, get from point A to B and experience
the real Singapore. Guests can rely on these highly trained and dedicated Personal Assistants to get them around, whether for a business engagement, social networking or a relaxing soiree. In terms of facilities, the apartments are designed to make working as easy and efficient as possible. The suites include IP telephone system with IDD, DID and voicemail features, wired or wireless broadband Internet access and other things to help guests get on with business. For something special, guests can invite colleagues, clients or friends to a gathering at the Sky Garden and unwind with a cocktail or two while taking in the views over Orchard Road, Raffles Place and the surrounding area. Every business person knows that it is just as important to be able to relax and rejuvenate as it is to work. With a hydro-therapeutic spa, mineral water pool and state-of-the-art gym, Pan Pacific Serviced Suites Singapore has everything to help you unwind and stay in shape, both physically and mentally. Succumb to a seamless experience and feel right at home in an urban sanctuary located in the heart of the city – the perfect choice for extended stay travellers to refresh and recharge.
1-Bedroom Executive Suite
Experience the best of Singapore living Feel right at home in your private haven, in the heart of Orchard Road. Contact us at +65 6884 5222 or enquiry.ppssin@panpacific.com for a proposal. 96 Somerset Road, Singapore 238163 Tel: +65 6884 5222 Toll free: 1800 7224 342 enquiry.ppssin@panpacific.com panpacificservicedsuites.com
Serviced Suites | Bangkok • Ningbo (2012) • Singapore Hotels and Resorts | Bali • Dhaka • Jakarta • Kuala Lumpur • Manila • Ningbo (2012) Perth • Seattle • Singapore • Suzhou • Vancouver • Whistler • Xiamen • Yokohama
profile PARKROYAL Serviced Suites
Your local connection
in the heart of the city
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ARKROYAL Serviced Suites Singapore is conveniently located to connect you to business and leisure amenities within minutes. Just hop onto the MRT train, which is within walking distance, and you will be on your way to the CBD and shopping, dining and entertainment centres in no time. A stay at PARKROYAL Serviced Suites Singapore promises to be unforgettable, with 90 suites and apartments that are designed specifically with extended-stay travellers in mind. Every room is spacious yet intimate, providing you with the right mix of style, comfort and functionality. And on top of all that, every unit offers inspiring panoramic views of the city skyline or the sea. After work, unwind with a book or watch a movie on the LCD television and home entertainment system. To relax and rejuvenate, take a dip at the resort-style swimming pool or pamper yourself at the world-class St Gregory wellness spa. Guests also have the option of working up a sweat in the well-equipped gym and aerobics studio or participate in other activities such as yoga and aerobics.
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Daily chores are made easier as every floor comes with a conveniently located self-service laundrette. Personal washing machines and dryers are also available in 2-bedroom suites. To complete the refined living experience, a stylish kitchenette allows you to prepare your favourite home-cooked meals or try your hand at cooking some local dishes. You can always speak to the concierge for some easy recipes to get you started. The concierge team is always ready to share their extensive knowledge of the city to help you fit in like a Singaporean. You can rely on them to make recommendations on how you can enjoy authentic local experiences and get under the skin of Singapore during your stay. Night or day, there’s no better place to visit than the Bugis area for some of the best local delicacies in town. For a spot of shopping, visit Suntec City, a megamall with hundreds of shops to satisfy even the most discerning shopaholic. At PARKROYAL Serviced Suites Singapore, we are your local connection to the heart of the city. + Book your stay now at parkroyalservicedsuites.com + PARKROYAL Serviced Suites Singapore 7500A Beach Road, #01-345/346, The Plaza, Singapore 199591 + Tel: +65 6296 2511 + Email: enquiry.prssin@parkroyalhotels.com
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Residences at Reflections
Urban waterfront haven beckons Residences at Reflections paves the way for an enviable waterfront lifestyle in the exclusive enclave of Keppel Bay
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esidences at Reflections is a collection of 131 fully-furnished apartments ranging from cosy two-bedroom suites to a lavish penthouse. These luxurious residences are part of Reflections at Keppel Bay, which is designed by worldcelebrated architect Daniel Libeskind. Residences at Reflections enjoy the rare confluence of location strengths. Reach your office in the city and Central Business District within five minutes by car, then retreat home to a host of entertainment and dining options at Marina at Keppel Bay; Singapore’s largest retail and lifestyle hub, VivoCity; or even Sentosa. Residents also enjoy the convenience of connecting to different parts of Singapore via the Circle Line’s Telok Blangah and Northeast Line’s HarbourFront MRT stations.
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Each apartment is finely furnished to meet the taste of discerning residents. From the finest marble to the splendid imported oak floor, to the designer kitchen and bathroom wares, we ensure nothing but the best at Residences at Reflections. Residents can look forward to a myriad of lifestyle options, both on land and water. On its expansive grounds are the visually-stunning clubhouse and gymnasium that open out to Keppel Bay and the sea. Leveraging its unique waterfront locale, the extensive range of amenities – including an Olympic-length swimming pool, two Jacuzzi pools, two tennis courts, five BBQ pavilions, jogging pavement – is spread across the entire development. Residents will also enjoy access to the multiaward winning Marina at Keppel Bay where luxurious mega yachts berth. Be one of the privileged to enjoy exclusive membership use of the marina facilities including access to the bay-fronting member’s lounge, The Wine Glass, as well as charters onboard Marina at Keppel Bay’s three luxurious yachts – The Admiral, Endeavour and Venture. Experience the ultimate in urban waterfront living at Residences at Reflections. For reservation and enquiries, + Residences at Reflections + Tel: (65) 6376 3400 + Fax: (65) 6376 3401 + Email: enquiries@residencesatreflections.com.sg + Web: www.residencesatreflections.com.sg
Come home to one of Singapore’s most coveted waterfront addresses Breathtaking ocean vistas. Vibrant waterfront playground. Luxurious urban lifestyles. Residences at Reflections opens up a new dimension to waterfront living. Residences at Reflections presents a unique opportunity to expand your incomparable lifestyle. With 131 fully-furnished apartments ranging from cosy two-bedroom suites to a lavish penthouse, Residences at Reflections is your home away from home. Our meticulous attention to detail, uncompromising service and full suite of amenities ensure you receive only the best. Located in the most vibrant and prestigious southern part of Singapore, residents enjoy easy and direct access to the city and central business district. Residences at Reflections’ proximity to Sentosa Island, Singapore’s largest retail and lifestyle hub, VivoCity and trendy dining venues invite residents to savour unique pleasures and a limitless variety of leisure options in this exciting cosmopolitan city. Welcome home to Residences at Reflections, life’s haven by the bay.
Residences at Reflections 1 Keppel Bay View, Reflections at Keppel Bay, Singapore 098402 For enquiries and reservations, please call (65) 63763400 or enquiries@residencesatreflections.com.sg
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Shama
Shama, at your service apartments
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ong Kong’s status as a bustling and busy city is glaringly apparent as the clocks strike 1pm (or 1am!) and the streets flood with a sea of heads. This is testament to the overwhelming amount of people who enjoy living and working here. At the end of the day, workers adjourn to a wide selection of bars and restaurants where a never-ending social life and further business opportunities are cultivated. In Hong Kong, time is money, and a minute lost means losing sight of fortune. Shama, a chain of exclusive, high-end serviced apartments and one of the ONYX Hospitality Group’s key brands, understands the value of time. Shama’s personalised service takes all the daily burdens and chores away from its tenants. An intuitive understanding that guests are adapting to a fast-paced life while discovering a new city and people, underpins all of Shama’s personalised services. Experienced and qualified staff members ensure that residents enjoy and relish their introduction to Hong Kong, allowing them to settle in with ease. Each guest is assigned a dedicated professional housekeeper who is responsible for keeping homes spick and span on a daily basis.
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Always going the extra mile, all services are personalised to accommodate each individual lifestyle. Maid-service timings are chosen by the resident and Shama will endeavor to meet any particular housekeeping demand. Naturally, dry cleaning and laundry service is picked-up and delivered to tenants. Shama properties are more than luxury serviced apartments. They are also lifestyle providers and offer an unrivalled concierge service. Hong Kong’s dense, diverse and eclectic population means it can be tricky to meet similar-minded people. Shama takes personalised service a step further and provides a platform for tenants to meet and socialise through organised gatherings at exclusive private members’ clubs and through a range of activities such as BBQ gatherings, yoga classes, and cooking classes. An on-site concierge service is available to book shows, restaurants and airport limousine transport as well as keep residents’ abreast on what’s going on in town! All six Shama property locations have been carefully selected to guarantee a rich Hong Kong experience in prime districts with convenient transport links and easy access to essential amenities. The Shama Hoodtour is designed to treat new tenants to a tour around the local area, familiarise them with landmarks and provide recommendations on the best bars and restaurants. To experience the best personalised service in town, look no further than Shama’s exclusive serviced apartments, accommodating your needs and giving you time to enjoy the real Hong Kong. From now until the end of the year, you may quote HRM0512 in order to enjoy $1,000 for the first month booking of any Shama properties in Hong Kong. To experience the Shama living, please contact: + Tel: (852) 3100-8555 + Email: info@shama.com + Web: www.shama.com
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The Ascott Limited
Experience a place like home Citadines Apart’Hotel
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he Ascott Limited is the world’s largest international serviced residence owner-operator, with over 29,000 apartment units in over 70 cities across more than 20 countries in Asia Pacific, Europe and the Gulf region. The company’s global presence means that executives need only work with one party for their accommodation needs, wherever they travel to for assignments. With three award-winning brands to cater to different lifestyle needs, Ascott ensures there is a suitable apartment for every executive.
Ascott The Residence
+ The Ascott Limited + Tel: 1800 272 7272 + Email: enquiry.singapore@ the-ascott.com + Web: www.the-ascott.com
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Exclusive and luxurious, Ascott The Residence lavishes dignitaries and top business executives with discreet services, so they can relax and recharge, and function at peak performance. In Singapore, the flagship Ascott Raffles Pace is located right in the heart of the city’s Central Business District. The heritage building which used to be Southeast Asia’s tallest tower in the 1950s has been transformed into a premier serviced residence in Singapore following a $60 million conservation and restoration programme. Today, the architectural icon provides global executives the comforts of a home that is just steps away from the Raffles Place Mass Rapid Transit Station, Marina Bay Financial Centre and Marina Bay Sands integrated resort.
When it comes to personalised conveniences for savvy and vibrant individuals on the go, nothing comes close to Citadines Apart’hotel. At this stylish and modern residence, executives get to decide on a range of services and amenities that best complements their lifestyles. Located in the heart of Singapore’s bustling Arts, Learning and Entertainment hub in the Bras BasahBugis area is the Citadines Mount Sophia Singapore. Executives staying at this serviced residence can enjoy dining and the arts at the nearby National Museum of Singapore and Singapore Art Museum, as well as easy access to shopping at Orchard Road and business in the Central Business District.
Somerset Serviced Residence
Ideal for the globe-trotting executive and his or her family seeking a balanced lifestyle, the warm and elegantly-furnished apartments at Somerset Serviced Residence are complemented by modern amenities and attentive services. Somerset Grand Cairnhill, Somerset Liang Court, Somerset Orchard and Somerset Bencoolen in Singapore are four such serviced residences centrally located in the city. They are within close proximity to conveniences such as dining outlets, shopping malls, entertainment centres and even international schools to cater to the needs of executives with their families. Beyond prime locations, excellent business connectivity and maximum comfort, executives staying with Ascott will not just come back to an accommodation. Instead, they will return to familiar faces, welcoming surroundings and the assurance that their needs will be taken care of. There are even residents’ programmes including city tours and workshops on local culture to help them settle in quickly. These are just some of the ways Ascott goes the extra mile to make executives’ stay a memorable one. With such efforts, it is no wonder that many have chosen Ascott as their preferred “home away from home” over the years.
NOW DEFINING GLOBAL LIVING IN SINGAPORE
Our Serviced Residences in Singapore Ascott Raffles Place • Citadines Mount Sophia Somerset Bencoolen • Somerset Grand Cairnhill • Somerset Liang Court • Somerset Orchard
Ascott Raffles Place Singapore
Citadines Mount Sophia Singapore
Somerset Liang Court Singapore
From the spacious exclusivity and refinement of Ascott to the vibrancy of independent city-living at Citadines, or the pampering touches for the family at Somerset, there is an Ascott serviced residence designed to make you feel at home. Because life is about living. For further information and global reservations, please visit www.the-ascott.com or call 1800 272 7272 (Singapore toll-free) The Ascott Limited is a member of CapitaLand. It is the largest global serviced residence owner-operator in Asia Pacific, Europe and the Gulf region, managing the Ascott, Citadines and Somerset brands in over 70 cities across more than 20 countries.