Free with HRM Issue 11.2
annual guide to
search and recruitment 2011 Featuring: + Global headhunting + Finding the best recruitment partner
ANNUAL GUIDE
NEWS
JOBSEEKER PREFERENCES
FINANCIAL SERVICES TALENT
Gap in talent acquisition
The pot of gold in financial services
There are now substantial gaps between Asian employers and their western counterparts when it comes to attracting talents. According to new research by Jobstreet. com and Aon Hewitt, more job seekers in Asia prefer to work for Western organisations. In fact, 78% of respondents taking part in their joint survey ranked American companies as their preferred choice, followed by British and Australian companies. Amongst the Asian companies, 60% of the respondents considered Japanese companies favourable, followed by Singapore companies with 57%. “What strikes us is how far behind the Asian companies are in terms of being the preferred employer,” Yusuke Higaki, Country Manager, Jobstreet.com Japan, said. “With a tight job market and a strong employment outlook for 2011 in the region, Asian companies would need to enhance their value propositions as employers to attract the talent they want, both at home and around the region.” One notable exception to the overall findings was the high preference rating received by Indian companies in India. Local respondents from South Asia rated Indian companies most positively, with a preference rating of 87%, almost nine percentage points higher than the second-placed American companies. However, Indian companies are at the bottom of the list outside of India; their average preference rating dropped to just 22%. According to Ajay Soni, regional practice leader for the Leadership Practice, Aon Hewitt, this represents Indian employers’ ability to tailor their employment packages to the local conditions. “Top Indian companies would often customise their HR programs to align with the unique employee needs in India,” he said. “The rapid economic growth in India enables companies there to offer faster career track to their employees than elsewhere.” The perception of work environment is where Asian companies are trailing behind Western companies. Respondents see American or British companies as having excellent working environments but not Asian companies, with the possible exception of Japanese employers.
LEADERS© WORKSHOP
Focus on India India has one of the most unique “Talent Landscapes” in Asia, according to a recent forum held in Singapore. The Talent Partners Masterclass, Navigating the Talent Landscape in India, brought together a select group of HR and business leaders for a one-day forum on January 12. Supported by the Chicago Booth School of Business and International Enterprise Singapore, the thirty highprofile guests covered a range of business sectors, including healthcare, education and manufacturing. Issues discussed included the changing
talent landscape in India, best practices by Indian and foreign companies, and current hiring and retention tactics. Speakers included Georgie Chunkath Anthony, Senior Director and HR Lead for Emerging Markets, Pfizer, and Anuradha Purbey, Director for HR Change, Asia Pacific, Aviva.
With rising trade of gold and other commodities, it is no surprise that financial services companies will be looking to boost their commodities trading teams in 2011. “We predict there will be a growing appetite for commodities products in Asia – which will most likely increase the demand for talent in this space,” claims the recently released Robert Walters’ Half Yearly Market Update on Financial Services, 2011. This year, the hiring levels for relationship managers and credit professionals are likely to sustain, the report adds. Interest should remain high for more specific skill sets in structured trade finance, factoring, commodities or financial institutions. Bankers with established networks within the top multinationals and large Asian corporations will attract interest.
PHILIPPINES
Pinoy government gets tough The number of licensed manpower agencies in the Philippines has dropped by nearly 50% over the last three years. The declining manpower pool, increasing number of illegal and unregistered recruitment syndicates, and the strict provisions of the Republic Act, have combined to reduce the official industry. Emmanual Geslani, a recruitment consultant, says there are now less than 700 active recruitment companies in the Philippines. This is down from the 1200 who were registered in the 2007-08 financial year. He says the tougher Republic Act is one of the key drivers of this change. It penalises agencies who don’t toe the line on issues such as international maid recruitment with penalties including the confiscation of property, stiff fines and longer jail terms.
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Headhunting goes global A buoyant job market is seeing companies back on the prowl for the best candidates. And they're no longer limited to just the local talent pool. Candidates all over the world are in the headhunters’ sights
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he Singapore economy has made a strong rebound and is expected to grow by a healthy 4% to 6% next year. Companies that endured cutbacks to their budgets and headcounts have bounced back, aggressively looking for talent that can bring about the best results for their organisation. However, a rapidly greying population and one of the world’s lowest birth rates is placing additional strain on the city-state’s workforce. This is forcing companies to look overseas to fill key positions. Richard Cornish, Managing Consultant, Executive Division, Randstad says employers are struggling to keep up with the market, and need to be forward – thinking in their workforce planning strategies in order to “stay alive”. That stiff competition is pushing many employers to turn to global headhunting firms that can help spot and bring in the expertise they need. “The war for talent that people are talking about is not the war for people but to recruit talent with hard-to-find skills so that businesses can prosper,” Mark Sparrow, Managing Director, Kelly Services Singapore says.
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“The mushrooming of R&D facilities has created a skills deficit of scientists and research professionals in the market” Richard Cornish, Managing Consultant, Executive Division, Randstad
Where the gaps lie
Singapore is rapidly becoming a regional hot bed for multinational corporations (MNCs) which require staff with global and regional experience as well as specialist skill sets that might not be available in the local market. So what are some of the sectors experiencing a dearth of talent? Research and development (R&D) is certainly one of them. Major companies like Hewlett Packard and Procter & Gamble have been setting up innovation centres here in response to that limitation. The mushrooming of R&D facilities has created a skills deficit of scientists and research professionals in the market, leading many firms to scout globally for talent, Cornish says. The IT sector is struggling for talent in certain categories as well, particularly senior global positions. Joanne Chua, Manager, HR Division, Robert Walters says specialists in demand include technical solutions architects, presales consultants and those well-versed in new technologies like virtualisation and cloud computing. Another area experiencing a shortage of good talent is the banking and financial services sector. Senior accounting roles require candidates to have prior product knowledge in areas like credit, equities, fixed income and commodities. Banks are also on the lookout for private bankers who are able to move their overseas clients’ assets into Singapore. As these areas are not mature in the Singapore market it is hard to find local talent, Chua says. According to Sparrow, roles that require strong leadership experience can often be hard to find in the Asia Pacific region due to the emerging nature of the growth economies. “This is slowly changing as seams of local talent are being developed with highly interactive leadership skills, but demand still outstrips supply,” he says.
Searching beyond our shores
Recruitment firms have little choice but to cast their nets wider to bring in the talent required. There are still a lot of candidates coming in from traditional sources like Western European countries and the US. Australia, India and Hong Kong are some popular regional talent sources as they have natural English-speaking populations, mobile workforces and remuneration packages that can be easily tailored to make Singapore an attractive option, Cornish says. Recruiters are also taking notice of previously untapped talent pools. “As the English language develops in other economies such as China, we are also seeing a mobile workforce coming from this shore,” Sparrow says. A global pool of talent also means global time zones. To edge out the competition, some recruiters are at the service of their candidates 24 hours a
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day and seven days a week. According to Randstad, making phone calls after hours or over the weekend is common and so are interviews through videoconferencing. Consultants also travel overseas to interview candidates face-to-face on behalf of their clients. “Employers need to make themselves more available too – it is a candidate’s market after all, and that doesn’t look like changing anytime soon,” Cornish says.
Attributes in demand
Apart from specific job-related skills and expertise, organisations expect a few other universal attributes from candidates sourced from overseas. Good leadership skills are a key requirement. In the Randstad World of Work 2010 Report, 41% of employer respondents said that they viewed effective leadership and the ability to create and share an engaging vision for the future as the most important attribute of senior management. “A quality senior management candidate will have the ability to ‘think outside the box’ and push boundaries, while welcoming new challenges and implementing production efficiencies,” Cornish says. Relocating a candidate to a new country involves significant costs. Therefore companies expect their new hires to be culturally diverse and open to the challenges of starting a new life elsewhere. Other qualities in demand include flexible management skills and people who are able to motivate and engage staff.
Finding the right match
The tricky part of headhunting for talent globally is ensuring that the potential candidate is good match for the client’s organisation. The initial selection process is often at the discretion of the recruitment firm. So how can an employer ensure that everyone is on the same page? Working in partnership with the HR team and the line manager of the organisation are paramount to the successful placement of any role, especially at the C-suite level, Cornish says. Most recruiters will conduct face-toface meetings with their clients and takes notes on a role’s requirements, responsibilities, reporting structure, required personality traits, career opportunities and company vision. “This avoids wasting the time of either party later in the process,” Cornish says. Constant dialogue is necessary to calibrate the search and to understand the clients’ requirements thoroughly, Chua says. “It is also important that we ask the right questions to potential candidates to make sure we present the candidate with right fit to the client.” issue 11.2
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profile Kelly Services
Kelly – Temps and so much more K
Mark Sparrow, APAC Head of Professional & Technical Recruitment and MD Singapore
elly Services is a world leader in human resources solutions headquartered in Troy, Michigan, USA, offering temporary staffing services, outsourcing, vendor on-site and full-time placement on a global basis. Kelly’s principles from more than 64 years of experience remain the foundation of the way it works today: delivering expertise, integrity, accountability and teamwork. With human capital expertise operating across Asia Pacific, Europe and America, Kelly can mobilise the right people, skills and technologies to help clients define and implement recruitment and HR outsourcing and consulting solutions – anywhere, anytime. Its specialist divisions include, Kelly Selection, Kelly IT Resources (KITR), Kelly Engineering Resources (KER), Kelly Scientific Resources (KSR) and Kelly Outsourcing & Consulting Group (KellyOCG).
Kelly Services
Kelly Services offers staffing solutions that include temporary and contract staffing services, full-time placement and vendor-on-site.
Kelly Selection
Kelly Selection is a search and selection practice for mid to senior level professionals, with specialist consultants offering expertise in Accountancy & Finance, Banking, Human Resources, Sales & Marketing, Legal and Procurement & Supply Chain.
Kelly Engineering Resources
Kelly Engineering Resources specializes in placing engineering professionals in contract, contract-to-hire and full-time employment across all disciplines including Aerospace, Chemical, Construction, Electrical, Heavy Equipment, Manufacturing, Oil & Gas, Pharmaceutical, Semi-Conductor and Telecommunications. + For more information, please visit www.kellyservices.com.sg
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Kelly IT Resources
Kelly IT Resources specializes in mid to senior
level permanent and contract IT recruitment, with in-depth sectoral knowledge of the Financial Services, End-User Commerce, IT Vendor and Consulting industries.
Kelly Scientific Resources
Kelly Scientific Resources provides scientific staffing to a broad spectrum of industries including Chemical, Cosmetics, Food Science, Pharmaceutical, Biomedical, Consumer Products, Medical Device, Clinical, Petrochemical and Clinical Research.
Kelly Outsourcing & Consulting Group
KellyOCG offers innovative talent management solutions in the areas of Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), Contingent Workforce Outsourcing (CWO), Human Resources Consulting, Career Transition and Organisational Effectiveness, and Executive Search. With more than 32 years of experience in Singapore and locations across the country, Kelly partners with Singapore’s leading organisations and employers to meet the evolving workforce challenges with HR solutions tailored to their precise business needs. Each HR solution is underpinned with a well-defined methodology including thorough assessment and testing tools. People are important to Kelly; therefore it also partners with its pool of talent throughout their careers and assists them with their career growth. “It is crucial for organisations to recognise that talent is linked to business performance in any economic situation,” says Mark Sparrow, APAC Head of Professional & Technical Recruitment and MD Singapore. “Companies should be building plans which evaluate and appraise their staff on current performance and future potential, and use this information to develop strategies and tactics to nurture, motivate and retain their most valuable talent who will help them sustain and enhance business performance in the future.”
TRUSTED EXPERIENCED CONNECTED
Providing you with innovative workforce solutions Kelly Commercial
Offers search and selection expertise in
Provides general recruitment solutions from entry level to junior executive positions
Kelly Engineering Resources Focuses on placing engineering professionals in full-time, contract and contract-to-hire employment
Kelly Outsourcing and Consulting Group
Kelly Selection
placing mid to senior functionally focused professionals
Kelly IT Resources
and HR consulting solutions
Kelly Scientific Resources Focuses on recruiting scientific professionals
Specializes in mid to senior level permanent and contract IT recruitment
Global innovator of managed outsourcing
for a diverse spectrum of industries
Kelly has been at the forefront of the recruitment industry for over 60 years and has set the industry benchmark with our innovative recruitment and retention strategies. We pride ourselves in delivering a high level of customer service and providing the right talent in accordance with our clients’ requirements. All our candidates undergo a stringent screening process to ensure they are the best possible fit for the job. For more than 30 years in Singapore, and with offices across the island, Kelly has been partnering Singapore’s leading companies and delivering the best talent available. www.kellyservices.com.sg
RECRUITMENT
•
OUTSOURCING
•
CONSULTING
profile JobsDB.com
How to gain competitive edge in hiring Participating at the JobsDB.com Career Expo with many other prestigious exhibitors from various industries also enables hiring companies and education providers to enhance their market presence, grow their branding, and project a positive corporate profile to the public via sponsorship opportunities, and by JobsDB.com Career Expo 2011 conducting informative 25 – 27 March 2011 career talks during the Suntec Convention Centre three-day event. Halls 402 – 403 With a solid track record 10am – 7pm daily ant to be proactive in attendance of more than branding your organisation 70,000 visitors at this year’s as an attractive employer and JobsDB.com Career Expo, increasing your brand awareness among jobseekers and over 200,000 applications received for job as well? Doing these things well is not as easy as it postings, JobsDB.com Career Expo 2011 is seems at first glance, as there are many career and visibly on track to achieve similar or even more diverse job options available to jobseekers now, success for both corporate and education and the competition among SMEs and MNCs for exhibitors, particularly with Singapore’s buoyant talent will be fierce, to say the least. economy and robust labour market. So the question is, how can HR effectively Hiring companies and education providers who utilise their budget to effectively brand their participate at a physical event like JobsDB.com companies and reach out to hire new talent as well? Career Expo 2011 will enjoy a multitude of One solution is to actively participate at career benefits, such as excellent branding opportunities, exhibitions, seminars and networking events as and of course, opportunities in reaching out to a they can provide a one-stop shop for branding, wide and diverse pool of talent for their hiring and networking and reaching out to new talent as well. student membership needs respectively.
W
JobsDB.com Career Expo 2011 gives the advantage
In Singapore, the JobsDB.com Career Expo is an annual career and learning exhibition that has been held consecutively since 2008. It is the only career expo that is fully paperless and enables all its exhibitors to enjoy maximum efficiency and convenience by being electronically equipped to collect the contact details of career expo visitors. This resolves the need for lots of administration paperwork for processing jobseeker résumés, and this ultimately translates to tangible cost savings for hiring companies as well.
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+ Find out more about JobsDB.com Career Expo 2011 and call 6861 1000, or email sales@jobsdb.com.sg
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profile Adecco
Adecco – The leader in work
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or over 26 years, Adecco has helped thousands of Singaporeans to find meaningful work with great companies. It’s an achievement that Adecco is proud of in 2011. Over the past 26 years, Adecco has grown to become Singapore’s leading staffing services and HR solutions firm. Today the company offers a network of conveniently located offices and niche professional staffing divisions that help individuals find work in areas such as banking, engineering and IT. As the world of work has changed in Singapore, so has Adecco and its ability to support companies in finding the right talent at the right time. The Singapore workforce of 2011 is more flexible and more adaptable, with employers always on the look out for talented individuals – whether to hire them as permanent employees, or on a temporary or contract basis. Adecco consults with its clients to identify the right staffing arrangement that meets their needs. More and more companies today are choosing to outsource their staffing needs to Adecco and others welcome the opportunity to have an Adecco consultant located right in their office – allowing
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the management of staffing needs at all times throughout the day. It’s this comprehensive understanding of strategic ways of working that has supported Adecco on its journey to becoming Singapore’s leading provider of talent. The Adecco Group in Singapore also includes Lee Hecht Harrison and Templar International Consultants. Lee Hecht Harrison offers leadership development, career management and outplacement services, while Templar International Consultants is the company’s executive search arm. Both businesses complement the group offering, allowing Adecco to truly partner with its clients. Adecco Singapore is part of the Zurich-based Adecco Group, a Fortune Global 500 company with over 32,000 employees and more than 5500 offices in over 62 countries and territories around the world. Globally, the group connects more than 700,000 colleagues with over 100,000 clients every day. The company’s tag-line is “Better Work, Better Life” and its aim is to give everyone involved with Adecco the opportunity to improve their situation, be it at work, at home, in leisure activities, or in life. The company seeks those motivated to make change and to help them to shape and achieve their personal and professional goals. Adecco Singapore’s general staffing offices are conveniently located in Tampines, Jurong, Bishan and in the city on Scotts Road. The company’s Professional Staffing offices offer positions in Banking, Engineering & Technical, Events and Exhibitions, Hospitality and Retail, Information Technology, Legal, Medical and Science, and for Japanese speaking candidates. + For further information, please reference www.adecco.com.sg, www.lhh.com.sg, www.templarsearch.com or the Adecco Job Blog at www.thesingaporejobblog.com
profile The GMP Group
“One-Stop” Solutions F
ounded in 1991, The GMP Group is one of the largest staffing and HR consultancies in Singapore. Our business is in shaping destinies. As a total solutions provider, our aim is to help fulfil the aspirations of individuals and create new possibilities for our partners as a strategic global partner in people solutions. GMP’s service is all-encompassing, with our specialised business units offering their own distinct services to cater to each client’s niche. The six specialist divisions are: » GMP Recruitment » GMP Banking » GMP Technologies » GMP International » GMP Consultancy » GSI Executive Search
With our global network and specialist divisions to provide industry-specific HR solutions, we truly offer “one-stop” solutions to our clients. Today, GMP is headquartered in Singapore with offices in China, Hong Kong, Malaysia and Thailand. The group’s extensive network and comprehensive services affirm GMP’s role as one of the most dynamic staffing professionals in the region.
The GMP Group + 1 Raffles Place, #57-00 One Raffles Place, Singapore 048616 + Tel: (65) 6736 2022 + Fax: (65) 6736 2155 + Email: info@gmprecruit.com + Web: www.gmprecruit.com
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Recruitment can be a tough exercise – whether it’s a role or an intake of hundreds. It is no wonder HR has a raft of third party recruiters to partner with. But as HRM discovers, it often takes the perfect partner, to find the perfect candidate match
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ompanies, and their HR teams in particular, are familiar with Business Process Outsourcing (BPO), which enables them to employ third party partners to aid them with their needs, ranging from auditing to payroll. The same kind of relationships can also bring great rewards in the recruitment sphere. Employers are increasingly looking toward third party hiring partners to get the best-fit candidates. Josh Goh, Assistant Director, Corporate Services, the GMP Group, says recruitment specialists give HR the chance to concentrate on bigger ticket areas. “With HR taking on more strategic roles in business operations, it (can) leave HR practitioners little time or precious manpower to manage recruitment for their organisations.”
The appeal of a partner
Saving of time and money are two factors that will always appeal to busy HR teams, particularly when there is a position that needs to be filled quickly. “Recruiters are meant to decrease the lead time from looking for potential candidates to hiring the most suitable one,” Goh says. But a faster, cheaper hire is not necessarily a better one. Recruiters are also called upon to find better-fit candidates for their clients, using their industry expertise and assessment skills. Georgie Chong, Executive General Manager of Hudson Singapore, says the best recruitment partners will have extensive databases of potential candidates to match their clients’ needs, even if those candidates are not actively looking for new work. “Reputable search firms with a longevity and track record in the market are equipped with a database and in-depth knowledge of the talent pool,” she tells HRM. Samantha Chia, Senior Vice President, Group HR, DBS Bank, says her organisation routinely uses third party recruiters for its hiring needs. One of the A well-chosen recruitment partner can save key advantages found is the wider pool of candidates that these firms are able to tap in to. “Recruitment partners work with a variety of for busy HR professionals companies across industries and have an understanding of trends around job descriptions, salaries and other aspects of recruiting,” she says. “Hence, they can provide informal advice on issues like job role, improvement to job environment and how competitive the compensation packages are.” However she cautions that sometimes “placement fees can be significant” when using a recruitment firm.
TIME AND MONEY
No bed of roses
However, no partnership is perfect. Some recruiters admit that there can be challenges when hiring on behalf of organisations. Goh says communication issues often arise when hiring managers do not have a issue 11.2
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The best match Samantha Chia, Senior Vice President, Group HR, DBS Bank, offers this checklist to finding an ideal recruitment partner + Look for a dedicated and qualified team of recruiters + Check if the selection method is comfortable for the company’s culture + Ensure potential recruiters are technologically savvy with tools such as résumé-mining and applicant tracking systems + Make sure the recruiter’s business values align with those of the organisation + The recruitment firm should have a good track record in the subject industry or function
thorough understanding of their staffing needs or are unable to communicate those requirements clearly to recruiters. “For such situations, the HR departments from the client companies are often involved to help problem-solve,” he says. Lynne Ng, Regional Director of Adecco Southeast Asia, says this communication is critical to finding a successful hire. “If recruitment companies and clients are not aligned then one of the common challenges is in the ability to match the right candidate with the right role.” The consequences of a poor hire can vary, but almost always leads to lost time, money and other resources, she adds. As much as finding the right candidate is time-consuming, so is trying to ensure that candidates remain with their new organisation for the long term. Candidates need a good explanation of what the job entails, especially when it comes to “niche jobs with particular requirements”, notes Goh. “These positions usually see low retention rates of candidates,” he says. “We usually counsel (leaving) job candidates to delve into the reasons why they are unwilling to remain in the position, and speak to the hiring manager or HR to find out more about the situation so as to come to a win-win resolution.” Also, she admits that not all candidates presented by the recruitment firms possess the right skills for a position. “We sometimes find recruitment partners pressured to fill quotas or, due to time constraints, may not place enough emphasis on quality.” Such concerns have led some employers to actually help train their recruitment partners in their ideal hiring methods. DBS, for example, provides training for recruiters regarding the company’s organisational culture, policies and other requirements. Chia says this helps to ensure a long-term working relationship with its key recruitment partners.
Going for win-win
No partnership will work without good communication and it is essential that companies have a thorough understanding of their hiring needs before bringing in the recruiters. Chong says they also need to be sure they communicate these needs effectively. “Clients should provide detailed and comprehensive job briefings to allow the recruitment partner to truly understand the multi-faceted aspects of their needs,” she says. At the same time, recruitment providers also need to ensure their communication lines are also open. “Recruitment companies that specialise in particular sectors or functions must constantly stay in touch with candidates to build relationships that enable them to truly understand the candidates’ career aspiration and motivation.”
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profile Reed Specialist Recruitment
The specialist
resourcing experts T
he Singapore economy has put the global financial crisis well behind it, and for over a year now the country is strengthening. With more organisations looking to drive their expansion, the competition to attract, recruit and retain talent has never been so fierce. From manufacturing and biotechnology through to financial services, business services and the tourism and leisure industries, HR professionals are finding the hunt for talent increasingly difficult and time-consuming. The most effective, hassle-free and time-saving solution is to work with external recruitment experts like Reed Specialist Recruitment (www.reedglobal. com.sg), whose sector-specialist consultants have valuable access to international and local talent pools. “Our ability to deliver global resourcing solutions to clients is essential,” explained Deepali Chaturvedi, Head of SE Asia.
From its offices in the heart of the Central Business District, Reed’s team of specialist recruiters helps international and local employers find the best available talent to fill vacancies in Malaysia, Indonesia, Thailand, the Philippines and India, as well as in Singapore.
Specialist approach appreciated
By maintaining a focused approach and only recruiting in service lines where it has experts with specialist sector knowledge, Reed continues to be an important and valued resourcing business partner for organisations of all sizes. For further information: The six main sectors that Reed’s + Tel: +65 6602 9119 recruitment experts currently + Email: info.singapore@reedglobal.com concentrate on are Accountancy & + Web: www.reedglobal.com.sg Finance, Engineering, Technology, Sales & Marketing, Supply Chain & Procurement, and Human Resources.
Talent without boundaries Reed Specialist Recruitment is a leading international and independent provider of contract and permanent recruitment solutions, HR and IT consulting. As a UK based family owned company with a strong heritage, Reed Specialist Recruitment has been assisting Jobseekers and Employers for fifty years. From our base in the heart of Singapore’s Central Business District, Reed’s team of recruitment specialists deliver high-quality resourcing solutions predominantly recruiting middle-senior level professionals within a broad cross-section of sectors including:
• Accountancy & Finance • Engineering • Human Resources
• Sales & Marketing • Supply Chain & Procurement • Technology
Looking for a new role, or looking to hire? Phone: +65 6602 9119 Email: info.singapore@reedglobal.com Visit us online: www.reedglobal.com.sg
Abu Dhabi, Australia, Bulgaria, Czech Republic, Hong Kong, Hungary, Ireland, Korea, Malta, Poland, Qatar, Singapore, United Kingdom
reedglobal.com.sg
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profile Xpand Group
Technology and media specialists X
pand Group is Asia Pacific’s premier Technology, Media & Communications recruitment, executive search & Talent Solutions agency.
Quality and service + If you are interested in learning more about Xpand and our Research, Talent Acquisition & Management services please email enquiry@xpand.sg or call Rob Fanshawe on +65 6372 9447. Sit back, relax and let us show you how easy recruitment can be…
We’re a multi-award winning firm, providing Talent Solutions to a variety of industry specialisations from media & digital media companies to IT vendors and leading financial institutions. Our goal is to provide a first-class experience every time.
What our clients say
“A truly refreshing experience from a company who know their business, their clients and how to attract amazing talent... a dynamic operation who have delivered every time. They won my vote!”
Services we provide
Executive and Retained Search; Contingency Search; Research including CI/CA, Names Generation, Market Mapping, Search Training; Managed / Project services and RPO. When it comes to finding candidates, few can compete with Xpand. Our Research Centre and search methodologies give us the competitive edge you need to win the war for talent.
Partnership
We don't want to work with everyone. Why? Because we want to be passionate about the brands we represent in the market! Because we've built a reputation with candidates for having access to top opportunities with great employers. And because we want to deliver a higher level of service to a smaller customer base who are top employers, leaders in their niche or have a unique value proposition.
Xpand Group is Asia Pacific's premier Technology, Media & Communications recruitment & executive search agency. Call us today to find out more or visit www.xpand.sg
Are you a client not yet working with us? Are you interested in partnering with a multi award winning agency that has built its brand and reputation on consistently delivering high quality, premium service in its niche TMC areas? Xpand recruits for Technology, Media & Communications roles across the APAC region. Are you a premier client? We want to start working with you now.
Spark your interest? If you would like to apply to any of the TMC positions on our website or make a general enquiry please email your CV (quoting the reference) to careers@xpand.sg or call Priscilla Jitab on +65 6372 9446 If you are interested in learning more about Xpand and our Research, Talent Acquisition & Management services please email enquiry@xpand.sg or call Rob Fanshawe on +65 6372 9447. Sit back, relax and let us show you how easy recruitment can be...
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profile Randstad Group
Shaping the world of work R
andstad is a Fortune 500 company and the second largest HR services organisation globally – specialising in temporary, contract, permanent and executive recruitment, across the widest range of sectors. Commencing operations in the Netherlands in the 1960’s, we have developed into a multinational organisation operating in more than 44 countries. Everyday we help over 675,000 people find meaningful work. Over the last 20 years, Randstad has experienced rapid growth in Singapore and across Asia Pacific to become one of the leading recruitment networks in our markets. Through a combination of organic growth and acquisitions, we have built expertise across
multiple industry sectors and deliver quality services throughout Singapore. Today’s business environment is competitive and ever changing. The need for the best people, improved productivity and staying ahead of the competition is paramount. To help meet these demands, our continued commitment is to provide recruitment & HR experts for every market and industry sector in Singapore. With the company mission of ‘Shaping the world of work’, we help people to find the right career opportunities and businesses to connect with the best local talent in the market. To make the best matches, our consultants use an appropriate range of recruitment tools to develop a specific strategy suitable for each client vacancy and company environment. These include candidate networking, search, online and print advertising, international sourcing, tailored interview and selection processes, psychometric assessments, and extensive reference and background checking.
+ If you want to work with a recruitment partner who understands the true value of your business, contact the Randstad team on 6510 1350 or visit www.randstad.com.sg
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profile TBC HR Consulting
Unmatched service C
lients from vast industries have turned to TBC HR Consulting as the first choice for their recruiting needs. Backed by an impressive network, TBC has become one of leading recruitment service providers in Singapore today. Our extensive knowledge of the recruiting industry has helped us recruit for organisations of all scales, from business enterprises to major multinationals.
Our Vision To extend our proven track record and be the preferred choice in staffing services in both local and international industries
Our Mission To deliver relevant, reliable and cost-effective services to every client
Our Values Integrity, Professionalism, Dependability
Why our clients trust us to deliver only the best
At TBC HR Consulting, we take the utmost attention and care when selecting and shortlisting potential candidates for our clients. With every client TBC HR Consulting (S) Pte Ltd assigned a personal dedicated 79 Anson Road #11-04 team of consultants, we have the Singapore 079906 leverage to offer our clients a + Tel: +65 6222 5282 personal level of service + Fax: +65 6222 5882 unmatched by any of our + Email: corporate@tbchr.com competitors. Saving time and money starts from the time you contract us – we ensure that your requirements are meticulously defined and met. This helps us give you candidates of the best match. On top of everything, our services are cost-effective and nothing short of the best.
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profile Robert Walters
World leader in recruitment R
obert Walters is an award-winning business and one of the world’s leading global recruitment and recruitment process outsourcing consultancies. It specialises in permanent, contract and interim recruitment across all industry sectors and all levels of seniority. Established in London, in 1985, the group now operates across 42 offices in 20 countries. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market. Robert Walters’ Singapore office manages the careers of the highest calibre professionals in the fields of
Andrea Ross Managing Director, Singapore and Malaysia
Andrea Ross joined the Singapore office from the UK in 2000 where she was working in the search industry focusing on financial services. With over 13 years’ recruitment experience, Andrea played a pioneering role in establishing the Banking and Financial Services division, and has since gone on to expand the recruitment business and successfully set up new key divisions in Supply Chain, HR and Engineering. Andrea currently manages the group’s operations in both Singapore and Malaysia.
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accounting, banking and financial services, engineering, legal, information technology, sales and marketing, HR, secretarial support and supply chain, procurement and logistics. The group’s unrivalled client base ranges across leading multinational corporations covering all market sectors. The group’s recruitment process outsourcing business, Resource Solutions, was established in 1997. Resource Solutions, operates on a global basis and has a client base spanning both commerce and financial services sectors. An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services, and our success is further endorsed by the many awards we have garnered over the years. These include: » The Recruiter Awards for Excellence 2010 – Best International Recruitment Consultancy Award » The Asian Banker Supporting Industry Awards 2010 – The Asian Banker Achievement Award for Strategic Executive Search to the Commercial Banking Industry » Asiamoney Headhunters Poll 2010 – Best Headhunting Firm for Banking Middle / Back Office Recruitment in Asia » HR Vendors of the Year Award 2009 – Winner, Preferred Recruitment Firms
+ Email: andrea.ross@robertwalters.com.sg + Tel: (65) 6228 0227 + Website: www.robertwalters.com.sg
shape your world of work
Today’s business environment is competitive and ever-changing. The need for best people, improved productivity and creative HR-related solutions in the workplace is increasing. Randstad’s vision is to meet these demands by leading the industry in ‘Shaping the world of work’ and offering a complete range of solutions that cover every aspect of HR services — from staffing, recruitment and executive search to HR consulting. Through our continued commitment to providing recruitment & HR experts, our mission is to help people to find the right career moves and businesses to connect with the best talent in the market.
With over 20 years’ experience supporting the needs of Singapore’s diverse employers, our consultants have the know-how to support your recruitment requirements across: • Accounting & Finance
• Executive
• Banking
• Healthcare
• Business Support
• Human Resources
• Construction, Property & Engineering
• Information Technology
• Contact Centre
• Sales & Marketing
To make the best hiring decisions for your team, work with a partner who understands the value of best practice recruitment and selection process. Contact the Randstad team on 6510 1350 or visit: www.randstad.com.sg for more information.