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Leadership in the post-pandemic workforce Since the social restrictions introduced in 2020 forced much of the workforce to conduct business remotely, employers have been preparing for what the workplace will look like moving forward. Michelle Gibbings offers some tips for leading in the new working world
WITH COVID-19 has come challenge and opportunity for workplaces. As you look to the future as a business leader, what do you want to leave behind and carry forward in terms of how you work? Answering this question is important on two fronts. First, it’s too soon to go back to pre-pandemic ways of working, and second, COVID has accelerated workplace change, with much of it here to stay. Deciding how to go forward starts with identifying what’s working for you, your team and your organization. Think about what you have enjoyed, the benefits you have gained and why you want them to continue. Write these thoughts down and reflect on why they matter. Next, look at what hasn’t worked and why. Identifying the root cause is important to determine if a new way of working should be disbanded or just needs to be tweaked. It
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can be helpful to invite your team members to participate in this review so you get their perspective on the workplace. Doing this also helps build their buy-in and commitment to future change.
the office banter and casual conversations. These impacts translate into variations in productivity and engagement. Consequently, it’s essential to recognize each team member’s needs and understand what they require to be at their best at work.
Recognize different needs As part of this process, recognize that the level of adjustment and adaptation required across workplaces has and will continue to be mixed. For some employees, the rapid move to working from home has been successful, meaning less commuting, better work-life balance and access to effective technology to support productivity. For others, it has been stressful if they are juggling home schooling or lack a defined workspace or the technology they need to work effectively. Added to that, people who draw energy from connecting with their colleagues are missing
Create choice Many organizations are now using the term ‘work from anywhere,’ signifying that the traditional model of sourcing employees who are willing to be locally based or to travel frequently has shifted. This opens organizations to a broader talent pool. For employees, it also means they are no longer geographically hamstrung when it comes to applying for new roles. Also, some people are keen to get back to the office and others less so. Examine your workforce and roles to determine the options and flexibility that can continue.
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