Digital Banking - A special with Khaleej Times

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Tuesday, June 23, 2020 khaleej times

DIGITAL BANKING KHALEEJ TIMES | ADVERTISING SUPPLEMENT

NEW ERA OF BANKING CONVENIENCE

FOCUS ON FINANCIAL HEALTH

oncerns surrounding health during the pandemic ushered in a new era in the world of banking. The sector has taken great strides in establishing more digital channels in order to minimise human contact and resume transactions in a smooth manner, while ensuring the well-being of banking clients. Customers now have full access to all their banking needs through reliable mediums such as online websites and mobile apps at any time of the day, with shorter processing times. These services are further complemented by assistance over the phone, giving customers – individuals, SMEs and large corporations – quick advice and solutions 24/7. In addition to new modes of financial interactions, banks have also concocted special rewards to enhance the smart banking experience. — Farhana Chowdhury

hile it may take some time for the world to recover from disruptions caused by the Covid-19 pandemic, this is a viable time to rethink personal goals for the year and focus on financial for long-term stability. Here are few tips:

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CBD DIGITAL ACCOUNT

Free banking, limitless rewards and more Commercial Bank of Dubai reveals ‘Just Fund & Use’, a rewarding digital account that is just a click away Commercial Bank of Dubai (CBD), one of the leading banks in the UAE, recently announced the launch of the first-of-its-kind ‘Just Fund & Use’ instant digital account with no minimum balance and no requirement of salary transfer. The CBD Digital account enables new-to-bank customers to open a CBD account instantly, using just their Emirates ID in less than 10 clicks, at their convenience, anytime and from anywhere and enjoy amazing rewards for their day-to-day banking. The CBD Digi account and the CBD Digi Smiles account will be available for customers in the UAE July onwards. Positioned as ‘the UAE’s Most Rewarding Digital Account’, the CBD Digi account offer customers a host of free banking services, including free remittances with best in market exchange rates, free ATM withdrawals across CBD ATM network and a free cheque book, as well as an option to open up to 11 multi-currency accounts, including a Gold account. What’s more, customers do not need to maintain any minimum balance or transfer their salaries to open the account. The CBD Digi Smiles account

Dr Bernd van Linder, chief executive officer at CBD offers great rewards through Smiles Points for banking transactions along with monthly and quarterly draws to win up to one million Smiles points every quarter. Whereas, the CBD Digi account offers CBD reward points for transactions along with monthly and quarterly draws with prizes, ranging from the latest Huawei fold phone to other smart phones and accessories. Commenting on the launch of the Digi Accounts, Dr Bernd van Linder, chief executive officer at CBD, said: “We are pleased to launch this initiative which is the result of an evolving and pioneering journey to build digital solutions fulfilling our vision of becoming ‘default digital’. The Digi Accounts will reshape customers’

relationship with their bank as it offers a completely digital way of banking, one that combines a seamless customer experience with transparent and value-added services.” Amit Malhotra, general manager — Personal Banking Group at CBD, said, “The Digi accounts are built around customers and offer an entirely unique experience that is simple, smart and safe, whereby everything can be done via smartphone. Moreover, we are constantly working to reward our customers and enrich their lifestyle by providing them with exclusive privileges befitting a premium banking experience. Customers will earn CBD rewards points on remittances, balance maintained and debit card spends. They will also have the opportunity to enter in the Etisalat Smiles Millionaire monthly lucky draws to win one million Smiles points, a Huawei fold phone and other products, plus many other rewards and deals.” CBD’s award-winning mobile app provides customers with innovative digital banking services designed to help manage their finances and achieve their financial goals. With a few clicks, customers can access and view their accounts, credit cards and deposits, pay their utility bills such as Etisalat, du, Dewa and Sewa, and transfer money globally and locally. Moreover, the app makes banking even more convenient with its smart alerts and notifications, the ability to report and block lost or stolen cards

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Take advantage of tech: Explore digital resources and use smart banking to help you manage expenses, including deposits and family funds. This will also help you stay abreast of due dates to avoid additional charges. You can easily access these features on the go through dedicated mobile apps. Protect yourself from fraud: Remember that your bank will never ask you for personal details, such as password, PIN or account information, via e-mail or phone, no matter the situation. Be wary of scams; when it in doubt, get in touch with your bank through its official helpline number. Review and rebuild: Re-evaluate and record expenses. Considering the current situation, you’re less likely to spend on transportation, clothing and entertainment. Reallocate this money toward essential needs and savings. This will help secure a safety net in challenging times. — Farhana Chowdhury

Amit Malhotra, general manager — Personal Banking Group at CBD and spending insights to enhance financial wellness. The app also allows customers to tokenise their credit and debit cards and pay them using Samsung Pay and Google Pay, with Apple Pay being enabled as well very shortly. The CBD’s Mobile App can be downloaded for free from the App Store, Google Play, and Huawei AppGallery. CBD digital banking and mobile app has been consistently recognised and commended by the industry. The bank won the “Best Digital Transformation Services” by Banker Middle East Product Awards 2019, “Best Mobile Banking App” by Global Finance, “Best Digital Bank” by New Age Banking Awards, “Best Digital Service” Award in the special jury prize category at the “Arab Digital Banking Excellence Awards”, “Most Innovative Digital Bank Award” by International Finance Magazine, to name a few.

Face Masks for Business and Professionals

ANTIMICROBIAL TESTED. SANITIZATION TESTED. DURABILITY TESTED.

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