Ambulatory Health Services by Red Door Productions FZ LLC

SPECIAL REPORT JANUARY 28, 2013

SPECIAL REPORT January 28, 2013

EDITORIAL

Executive Editor Patrick Michael Supplements Editor Suchitra Steven Samuel Sub-Editor Sadiq Shaban Reporters Farhana Chowdhury Suneeti Ahuja-Kohli

Caring with Passion | Serving with pride

PRODUCTION

Designers Mohammad Ejaz Khan Sidharthan Imaging Venugopal Prabhu

ADVERTISING

Director Advertising Haroon Qureshi Senior Advertising Manager (Supplements) Philip Smith

AHS TEAM

Director, Marketing & Patient Experience Department Ahmed Mohamed Lari Senior eCommunications & Website Analyst Lubna Haggag Administrative Assistant Asmaa Al Bishr Published in collaboration with AHS Support Services Division, Marketing & PR Department

Dubai HeadOffice: P.O. Box 11243, Tel: +971 4 3383535 Fax: +971 4 3383345/46 E-mail: supplements@khaleejtimes.com Abu Dhabi: P.O. Box 3082, Tel: +971 2 6337666 Fax: +971 2 6351122, E-mail: ktimesad@eim.ae

A Publication of Galadari Printing & Publishing L.L.C.

ContentS Care on wheels ................................................................................................................................................. Seal of accomplishment ............................................................................................................... Care with a smile ........................................................................................................................................... Clinical and IT solutions ............................................................................................................... The face of quality ...................................................................................................................................... Register for smart services ................................................................................................ Joining hands ...................................................................................................................................................... Bringing home the best ............................................................................................................ Bigger and better ........................................................................................................................................... Enriching knowledge base ................................................................................................. Fact sheet ........................................................................................................................................................................

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Caring with Passion | Serving with pride

Care on wheels Ambulatory Healthcare Services are making medical care accessible and affordable to all

mbulatory Healthcare Services (AHS) is a health system facility of the Abu Dhabi Health Services Company (SEHA). Offering a unique combination of diagnostic and treatment services of a hospital with personalized care of a healthcare center, AHS is ideal for patients seeking quality medical care in an accessible and affordable setting without visiting a hospital. A continuum of care is ensured as patients are treated in the facilities. Qualified healthcare providers manage and monitor a patient’s condition continuously. Depending on an individual patient’s condition, their care can be coordinated with other specialist services or providers by referral to specialized ambulatory centers, admission to an acute care hospital or a long-term care facility. AHS has recently become the first organization across the world to achieve the ‘network accreditation’ from Joint Commission International (JCI). AHS includes the following facilities and subsidiaries: • 32 ambulatory care centers • 9 Disease Prevention and Screening Centers • School Health Services (SHS) at 267 primary and secondary educational institutions • 3 mobile clinic solutions The services offered to patients include: • Family Medicine Services

KT Special Report January 28, 2013

Management of Ambulatory Healthcare Services • Dental Healthcare Services • Maternal and Child Healthcare Services • Urgent Care • Occupational Health and Screening Services • Nutrition and Medical Education Services • Pharmaceutical Services • Comprehensive Laboratory Test • X-ray and Ultrasound Services and Osteoporosis Screening

• Breast Examination and Mammography Services • Electrocardiogram (ECG) • Treadmill Stress Test • Ophthalmology • Pediatrics • Pregnancy and Gynecology • Dermatology and Laser • Minor Surgical Procedures

µ Ambulatory Care Centers AHS operates 32 ambulatory healthcare centers and clinics in Abu Dhabi. Through a qualified team of medical professionals, the centers and clinics provide a wide variety of services. The Ambulatory Healthcare Services are offered in different centers across Abu Dhabi: 1. Al Zafaranah Healthcare Center

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2. Al Rowda Healthcare Center 3. Mushref Healthcare Center 4. Al Bateen Healthcare Center 5. Al Khaleej Healthcare Center 6. Al Manhal Healthcare Center 7. Abu Dhabi Dental Center 8. Al Dhafra Dental Center 9. Khalifa-A Healthcare Center 10. Al Maqtaa Healthcare Center (Bain Al Jesreen previously) 11. Al Samha Healthcare Center 12. Al Shahama Healthcare Center 13. Mafraq Dental Center 14. Bani Yas Healthcare Center 15. Al Nahda Healthcare Center 16. AD Airport Healthcare Center 17. Al Madina Healthcare Center The Ambulatory Healthcare Services are offered in different centers in Al Ain: 18. Al Muweiji Healthcare Center 19. Al Khatim Healthcare Center 20. Sweihan Healthcare Center 21. Al Quaa Healthcare Center 22. Al Shueib Healthcare Center 23. Al Faqa Healthcare Center 24. Remah Healthcare Center 25. Al Khazna Healthcare Center 26. Mezyad Healthcare Center 27. Al Yahar Healthcare Center

28. Al Hayer Healthcare Center 29. Al Maqam Healthcare Center 30. Al Hili Healthcare Center 31. The Zakher Healthcare Center 32. Al Niyadat Healthcare Center

µ School Health Services School Health Services department is responsible for providing a comprehensive and integrated school health program for public school students in Abu Dhabi. • Established in 1968 • Developments in curative and preventive care during 1977 and an increase in the number of students resulted in the expansion of the school health program to include the recruitment of qualified healthcare professionals for addressing the medical needs of students arising out of changing lifestyles • In 2000, school health services in Abu Dhabi was included under the umbrella of the General Authority (HAAD) • In 2008, the responsibility of the school health program was delegated to AHS, following which the Abu

µ The Disease Prevention and Screening Centers The Disease Prevention and Screening Centers (DPSCs) are specialized units offering communicable disease screening and prevention services across Abu Dhabi. The centers can be found in four areas: Abu Dhabi, the eastern region (Al Ain), the western region and the central region of Mussafah. Services offered include: • Visa Screening • Pre-marital Screening and Counseling • Pre-employment Screening • Occupational Health Screening • Travel Health • Disease Control Management Disease Prevention and Screening Centers 1. Abu Dhabi • Disease Prevention and Screening Center Abu Dhabi • Disease Prevention and Screening Center Mussafah 2. Al Ain • Disease Prevention and Screening Center Al Ain • Disease Prevention and Screening Center Sweihan 3. Western Region • Disease Prevention and Screening Center Al Marfa • Disease Prevention and Screening Center Madinat Zayed • Disease Prevention and Screening Center Delma • Disease Prevention and Screening Center Sila • Disease Prevention and Screening Center Gheyati

DPSCs have separate sections keeping in mind the comfort of its patients KT Special Report January 28, 2013

Caring with Passion | Serving with pride

Dhabi Educational Council (ADEC) contracted AHS to provide health services to students and to effectively operate and manage the school health program −− School locations: Abu Dhabi island, Al Ain, the Central and Western region −− Number of schools: 267 schools −− Number of students: over 120,000 students

µ Mobile Clinic Solutions A unique offering from AHS, Mobile Clinic Solutions feature the latest screening and medical care technology to make healthcare more accessible across remote areas of Abu Dhabi. Locations

Comprehensive Preventive Examination

• Schools • Remote areas • Events, sports arenas and festival celebration venues • National screening programs • Emergencies and disasters • Desert camps • Public places • Services

• Dental check-up and specialist treatment • General medicine • Ophthalmology check-up and consultation • Dermatology services • School health preventive services • Digital X-ray • Screening of blood pressure, heart rate, hearing, vision, cardiac status, height and weight

The newly added examination includes preventive screening of blood, hearing, eye, BMI and scoliosis as well as a preventive dental screening.

µ Weqaya Screening AHS also offers additional services such as Weqaya Screening. Weqaya is Abu Dhabi’s innovative roadmap for tackling chronic disease. In time, the program seeks to gather vital healthcare data of the community in Abu Dhabi.

Al Hili Healthcare Center

This is offered at: • • • • • • • • • • • • • • • • • • •

Al Maqtaa Healthcare Center Al Khatim Healthcare Center Al Shahama Healthcare Center Al Samha Healthcare Center Al Faqa Healthcare Center Al Hayer Healthcare Center Al Hili Healthcare Center Al Shueib Healthcare Center Zakher Healthcare Center Al Muweiji Healthcare Center Khalifa-A Healthcare Center Al Khazna Healthcare Center Mezyad Healthcare Center Al Quaa Healthcare Center Remah Healthcare Center Sweihan Healthcare Center Al Yahar Healthcare Center Al Maqam Healthcare Center Al Niyadat Healthcare Center

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Disease Prevention and Screening Center Madinat Zayed

Mafraq Dental Center

Caring with Passion | Serving with pride

Seal of accomplishment Ambulatory Healthcare Services are making medical care accessible and affordable to all

mbulatory Healthcare Services (AHS) has become the first organisation across the world to achieve the ‘network accreditation’ from the Joint Commission International (JCI). The accreditation, which was hitherto granted to individual healthcare facilities, is now offered to healthcare networks. The first-of-its-kind endorsement was achieved for AHS’ compliance with JCI Ambulatory Standards (April 2010 edition) across 20 of its healthcare centers, five disease prevention and screening centers and three mobile clinic solutions. "This is in keeping with our mission to continually improve customer care to recognised international standards in line with our vision to provide world-class healthcare to our customers and communities. We are very proud of this accomplishment and would like to congratulate our employees at AHS whose hard work and dedication to excellence helped achieve this honour," commented Saif Bader Al Qubaisi, MD and Chairman, SEHA, adding that one of their goals is to have all facilities under SEHA's umbrella earn this distinguished seal of accomplishment. The accreditation process, which was completed over a period of two weeks required 18 months of preparation and focused on the assessment of key service areas according to JCI standards. In addition to entailing personnel training, review of policies and procedures, the process included the development of key teams in each of the network divisions and the AHS headquarters. AHS facilities were also assessed through a mock survey implemented by JCI consultants from the US.

AHS aims to offer easy access to primary and specialist patient care Rashid Saif Al Qubaisi, CEO, AHS, said, “AHS has come a long way in ensuring optimum ambulatory services in line with global best practices. A historic achievement for both AHS and the UAE, the JCI accreditation reflects the UAE leadership’s vision to provide quality, world-class healthcare to the community in Abu Dhabi. This achievement represents a dramatic turning point and is the most important initiative undertaken by the AHS since becoming a part of the Abu Dhabi Company for Health Services (SEHA) almost four years ago.” Al Qubaisi added that Abu Dhabi is witnessing significant shifts in various economic and social sectors, guided by the vision of the President, His Highness Shaikh Khalifa bin Zayed Al Nahyan and General Shaikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces. The strategy has helped make Abu Dhabi the focus of major international institutions and global media. The international arm of the independent, non-profit organisation, The Joint Commis-

sion (TJC), JCI was established in 1994 to assist international healthcare organisations, public health agencies, ministries and others to improve the quality and safety of patient care in more than 80 countries. JCI has been accrediting health care organisations since 1999, and has certified approximately 450 public and private healthcare organizations in 50 countries. In June 2011, JCI received a four-year accreditation by the International Society for Quality in Health Care (ISQua). Accreditation by ISQua provides assurance that the standards, training and processes used by JCI to survey the performance of healthcare organisations meet the highest international benchmarks for accreditation entities. AHS is a unique outpatient care concept from SEHA that aims to offer easy access to primary and specialist patient care, including comprehensive laboratory and modern diagnostic facilities. AHS is responsible for operating school health services, disease prevention and screening Centers, mobile clinic solutions and ambulatory care centers across Abu Dhabi.

KT Special Report January 28, 2013

Caring with Passion | Serving with pride

KT Special Report January 28, 2013

Caring with Passion | serving with Pride

Care with a smile

• Distinguish AHS for its culture of serving with a smile • Meet and exceed customer satisfaction and deliver excellent patient care

he Ambulatory Healthcare Services (AHS) offers world-class medical care through its Ambulatory Care Clinics (ACC) across Abu Dhabi. Of Offering affordable, accessible, and convenient services, the ambulatory care clinics were established to create a standardised healthcare system that will address the requirements of the community. Ambulatory Healthcare Services is a responsible and innovative organisation focused on patient satisfaction and community needs. Through ACC, AHS demonstrates its commitment to providing the best possible service to patients.

Vision: “Caring with Passion … serving with Pride” Mission: “Leaders of unique and dynamic ambulatory healthcare services committed to healthier and better lives for our community in abu dhabi.” AHS is dedicated to meeting the needs of its customers. Towards this end, AHS has adopted a customer care policy that allows for open communication and continuous

assessments of customer satisfaction. The invaluable feedback is utilised by the AHS management in formulating strategies to achieve the organisation’s mission of service delivery to the community. SMILE Programme: SMILE is AHS’ customer care policy, which stands for: • S: Smile all the time • M: Make my customers feel welcome • I: Introduce myself and our services • L: Let my customers know our process • E: End with a smile and thank my customers

Patient Satisfaction Survey AHS looks upon the Patient Satisfaction Survey as a vital indicator to develop the clinics’ performance through evaluating the efficiency and effectiveness of the Ambulatory Care Clinics and AHS as a whole, as perceived by the patients. The exercise allows the identification of performance gaps that need to be addressed for ensuring the highest level of patient care and satisfaction. Throughout 2010-2012 AHS’ patient experience department successfully interviewed 94,747 patients (29,509 patients in 2012) from 21 different clinics using the patient satisfaction questionnaire. The figure below shows patients satisfaction in 2012 per quarter:

The SMILE programme, which will be implemented in all clinics, aims to:

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ADDRESS & CONTACT DETAILS: ABU DHABI P.O Box 26398 Mazyad Mall. Tower (3) Level (5),& (8) Sheikh Mohammad Bin Zayed City Abu Dhabi, United Arab Emirates Tel: +971 2 5517767 Tel: +971 2 5517674 Fax: +971 2 5517670 AL AIN & WESTERN REGION: 3/F, Flat 3, Ould Al Touba St. Earth Roundabout, Ahlan Trade Bldg. Al Ain, United Arab Emirates Tel.: +971 3 766 5060 Fax : +971 3 766 5061 DUBAI & NOE: P.O. Box 82825 Tel.: +971 04 2949605 Fax : +971 04 2954451 EMAIL: aljabercoin@aljabercoin.ae

Head Oﬃce: Mazyed Mall, Tower 3, 5th Floor, Oﬃce no. 501, Mohammed Bin Zayed City, Mussafah, Abu Dhabi, UAE. P.O. Box: 26398 Phone no: 02 5517674 Fax no: 02 5517409

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ith more than 36 years of experience in the industry, Emitac Healthcare Solutions (EHS) has deployed several Clinical and IT Solutions in a number of leading government, semi government, military and private hospitals in the MENA region. Through its extensive market knowledge, and well-established partnerships with leading healthcare and technology providers, the company is able to offer reliable and cost effective solutions to customers and achieve sustainable results.

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In the arena of Ambulatory Health Services (AHS) EHS specialises in addressing the needs of the segment through the strong capabilities of its Turnkey Project Management. The superior technical knowledge and skill in medical equipment planning, designing, procurement, installation and maintenance, helps us deliver end-to-end solutions in exam rooms , X- Ray rooms, ENT Clinics, ophthalmology clinics, dental clinics, vital sign rooms, OB Gyn exam rooms, laboratories, pharmacies, clean utility areas and mobile clinics. With an already sound install base in the UAE, EHS plans to replicate its success in the Kingdom of Saudi Arabia as Etqan Medical Healthcare Solutions and offer high quality services and expertise in four key areas; comprehensive turnkey management, customised clinical and healthcare solutions, medical equipment planning and procurement and annual maintenance contracts.

Your Healthcare Partner ADIâ&#x20AC;&#x2122;s vision is to be a respected and admired healthcare partner in enhancing the quality and infrastructure of healthcare services in our community. Our mission is to provide comprehensive, high, quality, world class medical equipment and technology solutions that will improve patient care while maximizing value and improving business outcomes for our customers in the region. Medical Division

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Register for smart services The Healthcare Quality Week included a variety of activities and competitions aimed to foster a friendly competition environment

The face of quality Ambulatory Healthcare Services celebrates the second Healthcare Quality Week

n line with its commitment to provide quality healthcare for the community of Abu Dhabi, Ambulatory Healthcare Services (AHS) celebrated the closing of the second Healthcare Quality Week under the slogan — The Face of Quality. The week-long activity, which took place in November 2012 recognised and demonstrated AHS’ continuous commitment to quality improvement and safety. The event witnessed enthusiastic engagement from staff across the whole network of AHS including Ambulatory Care Centers, Disease Prevention and Screening Centers, and School Health Services. The event aimed to increase awareness about quality, foster coordination and collaboration, and strengthen AHS’ foundation for future quality and safety initiatives as well as accreditation projects. Rashid Saif Al Qubaisi, AHS Chief Executive Officer, commented: “The Healthcare Quality Week celebration fosters creativity, teamwork, responsibility, and collaboration

among AHS staff. These are important aspects of organisational success and staff empowerment. This celebration demonstrates the management’s commitment to quality and safety and is also a manifestation of our efforts to create a safety culture for our patients, customers, visitors and staff.” The Healthcare Quality Week included a variety of activities and competitions, which aimed at fostering a friendly competitive environment and presenting an opportunity to discover staff creativity, ingenuity and critical thinking skills. Commenting on the event, Dr Azhar Ali, Director of Quality at AHS, added, “This event was designed to support AHS’ mission towards providing quality healthcare. This included competitions for quality improvement projects, quality booth, poetry (English and Arabic), and photography, all centred on this year’s theme, The Face of Quality.” The week-long event culminated in the closing ceremony that witnessed the participation of AHS staff and was attended by distinguished speakers in the field of excellence. As part of the event, Yasir Al Naqbi, Manager of the Abu Dhabi Award for Excellence in Government Performance, presented Abu Dhabi’s Journey to Excellence.

Children take part in competitions organised during the Quality Week; Mobile Van promoting good health during the week

Companies can now visit the Disease Prevention and Screening Center (DPSC) in Abu Dhabi or Mussafah to register and receive the AHS Smart Pay card. The card is available in two categories — silver and platinum; the platinum card contains information about the individual cardholder and is dedicated to big companies employing a large number of employees. The official launch follows a pilot wherein selected companies employing a large number of employees started testing Phase 1 services. Signaling a new era of services provided by AHS, the main aim of the newly launched services is to facilitate the process of applying and

registering for the visa screening services provided in the centers. Once fully launched, DPSC Smart Services will provide a variety of options for visa screening pre-registration, including pre-registration through self-service kiosks and online preregistration. It will also enable payment using the AHS Smart Pay card, which can be topped up using self-service kiosks, at the DPSC counters, or online. This is set to ease the process for corporations and helps avoid the need to carry large amounts of cash when visiting the centers. Built on the latest platinum generation of automated payment systems, the Smart Pay system is considered one of the latest and state-of-the-art systems. AHS plans to place 20 self-service kiosks across all Disease Prevention and Screening Centers in Abu Dhabi. The services will be launched in all other centers early this year.

KT Special Report January 28, 2013

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Joining hands Ambulatory Healthcare Services and Tanzifco Emirates team up to serve the community

stablished in 1963 in Kuwait, Tanzifco is a strong regional player in the soft services industry serving valuable customers such as Ambulatory Healthcare Services (AHS) – SEHA. Tanzifco started the contract for cleaning services with SEHA in May 2012. “We highly value our association with SEHA and based on our 50 years of experience, we understand the service requirements of the healthcare sector. It was a moment of pride for us as well when

Ambulatory Healthcare Services met the JCI inspection criteria effectively. In fact, AHS is the first organisation in the world to achieve the JCI network accreditation. We congratulate them once again and renew our commitment to serving our clients with excellence,” said Mustapha Alayan, Chairman, Tanzifco. The JCI Inspection was conducted in the third week of May 2012. It was a challenge for Tanzifco to prepare in three weeks the mobilisation of manpower and resources as well as pass the JCI Inspection. The teamwork between AHS and Tanzifco helped meet the standards and achieve the JCI accreditation successfully.

The Tanzifco Group specialises in providing proficient soft services to airports, hospitals, ministries and a cross-section of clients across the Gulf with its BICSc certified Tanzifco Cleaning Academy.

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Bigger and better AHS opens new Disease Prevention and Screening Center in Ghayathi

Bringing home the best AHS brings world renowned one-day BMJ Masterclass conference to the UAE, first time outside the UK

mbulatory Healthcare Services (AHS) has formed a strategic alliance with the British Medical Journal (BMJ) to organize a oneday conference addressing specific issues relating to Musculoskeletal Disorders (MSDs). In a conference held last year in November, Rashid Saif Al Qubaisi, Chief Executive Officer, AHS, said: “It gives us great pleasure to organize the second international conference sponsored by AHS on musculoskeletal medicine in collaboration with BMJ. This conference gave clinicians an update on the management of key musculoskeletal conditions in primary care and the latest evidence in musculoskeletal medicine.” Dr Omar Al Jabri, Chief Medical Officer, AHS, commented: "Musculoskeletal issues are very common but least covered during our professional development. High quality training and professional development for all our staff, is a key strategic aim of the AHS. Partnering with a renowned medical organization such as the BMJ, will help the AHS achieve its objectives." Dr Latifa Al Ketbi, Head of CPD Committee at AHS, added: “Expert speakers led symptom and case-based sessions, which aimed to increase doctors’ awareness of red flags, conditions that are easy to miss and can lead to possible complications.” Speakers provided plenty of practical tips, includ-

ing live demonstrations of examination techniques, and advice on referral and how to make it work within their multidisciplinary team and interact and learn best practice from the leading experts. Dr Elspeth Wise, who was recently awarded an MD for research focused on GP registrars' musculoskeletal education, chaired the event and addressed the issue of shoulder pain. Prof Martin Underwood, head of the division of health services at Warwick Medical School, presented a session about back and neck pain featuring 'what not to miss'. Dr Richard Smith, a consultant in rheumatology and musculoskeletal medicine at Salisbury Hospital and a tutor at the British Institute of Musculoskeletal Medicine, discussed the management of patients with hip and knee pain. The course offers a wide range of topics including elbow and hand complaints, focusing on arthritis, pain in the hip, knee, multiple joints, back, and shoulder, as well as sports injuries and learning bites on gout, osteoporosis and joint injections and the most common problems encountered in everyday clinical practice. Dr Christine Bowen, BMJ Masterclass, remarked, "The key messages that were communicated at the masterclass were how to clinically examine, diagnose and treat, exercise tips and lifestyle changes. Also how to prevent or minimize the debilitating effects of MSD, highlighting the fact that preventative measures are cost-effective and the benefits of recognizing typical symptoms early." The conference attracted more than 300 delegates from the UAE and the region. The target audience included clinicians at all levels, including those with an interest in musculoskeletal medicine.

Rashid Saif Al Qubaisi, CEO, Ambulatory Healthcare Services, officially opened the newly relocated Disease Prevention and Screening Center in Ghayathi on November 26 last year. The center has moved from Ghayathi Hospital to a new dedicated facility in the Al Dhafra Club in Ghayathi. Commenting on the event, Rashid Saif Al Qubaisi said: “The relocation of the DPSC to a dedicated facility in Ghayathi is a step towards achieving our goal of providing the UAE nationals and residents in Abu Dhabi with an easy access to the highest quality ambulatory healthcare services and facilitating customer access to our services.” Mohamed Hassan Al Zaabi, Chief Facilities Officer, added: “The new location offers improved facilities designed with the customer’s comfort and privacy in mind. Particularly catering to female customers, the center features a dedicated women’s waiting area, which was not available in the old location, to ensure their utmost comfort and satisfaction. In addition, the current facility provides all services in one location, thus saving customers the need to travel between buildings.” The new facility features three doctor consultation rooms — two male and one female; three blood collection rooms — two male and one female; one room each for male and female vaccination and x-ray facilities using advanced picture archiving and communication service (PACS) for quality and efficient radiology reporting. The center continues to provide visa screening, pre-employment screening, travel health, and disease control management services.

KT Special Report January 28, 2013

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Fact Sheet Employees • Our team represents 33 nationalities, providing a multi-cultural experience with excellent growth opportunities

Enriching knowledge base The first Middle East 'Hot Topics' GP update course attracted medical professionals from all over the region

mbulatory Healthcare Services (AHS) hosted the 'Hot Topics' GP Update Course for the first time in the Middle East in November last year to facilitate busy working general practitioners (GPs) to discuss common challenges, issues and opportunities across general practice. Rashid Saif Al Qubaisi, AHS Chief Executive Officer, commented: “We, at AHS, are delighted to be the first in the Middle East to host this highly acclaimed conference. The course reflects our continuous efforts towards improving quality, safety practices, effectiveness and efficiency of GPs by providing them an opportunity to stay up to date with the latest developments.” Participants were offered an overview of the recent developments in international literature relevant to family physicians, and discussed therapeutic controversies, implications for clinical practice and ideas to encourage changes in practice and improve the level of GP education and support in their particular area. The course offered GPs insights on a wide range of topics including cardiovascular

The course offers insights on a wide range of topics including diabetes

KT Special Report January 28, 2013

The one-day course on ‘Hot Topics’ is being run for 14 years medicine, diabetes, chronic kidney disease, mental health, women’s health, paediatrics, men’s health, gastroenterology, chest medicine, musculoskeletal medicine, GP infectious disease and the most common problems encountered in everyday clinical practice. Lectures were given by eminent international speaker and expert, Dr Simon Curtis, Medical Director NB Medical Education. A member of the Royal College of Physicians and Royal College of General Practitioners, he is a tutor in Primary Care at Oxford University, UK. The one-day course on the current ‘Hot Topics’ in general practice is being run by NB Medical Education for 14 years at multiple venues around the UK and Ireland. The course aims to update, refresh and help GPs and family physicians create a platform from which they can build their learning portfolio for revalidation. The course is prepared and presented by fellow GPs and gives a digest of the recent literature based on what GPs need to know in the reality of daily general practice. Dr Omar Al Jaberi, Chief Medical Officer at AHS, added: “We are committed to helping our primary care physicians to practice evidence-based medicine in an easy and time efficient way to retain and apply. Such an event provides GPs with a rare opportunity to explore cutting edge advances in general practice, bringing together experts to share ideas and experiences.” The conference attracted more than 400 delegates from the UAE and the region.

Facilities and subsidiaries • Ambulatory Care Centers and Clinics • Disease Prevention and Screening Centers (DPSCs) • School Health Services (SHS) • Mobile Clinic Solutions Services offered • Family Medicine Services • Dental Healthcare Services • Maternal and Child Healthcare Services • Urgent Care • Occupational Health and Screening Services • Nutrition and Medical Education Services • Pharmaceutical Services • Comprehensive Laboratory Test • X-ray and Ultrasound Services and Osteoporosis Screening • Breast Examination and Mammography Services • Electrocardiogram (ECG) • Treadmill Stress Test • Ophthalmology • Paediatrics • Pregnancy and Gynaecology • Dermatology and Laser • Minor Surgical Procedures Ambulatory Care Centers and Clinics • A total of 32 care centers and clinics in Abu Dhabi and Al Ain Disease Prevention & Screening Centers • Nine centers: Two in Abu Dhabi, two in Al Ain and five in the Western Region Mobile Clinic Solutions • Three units • Locations – schools, remote areas, events, national screening programs, emergencies and disasters, desert camps, public places School Health Services • School locations: Abu Dhabi island, Al Ain, the central and the western region • Number of schools: 267 • Number of students: Over 120,000 Weqaya Screening Centers • A total of 19 centers spread across Abu Dhabi