THURSDAY, January 26, 2012 khaleej times / ADVERTISING SUPPLEMENT
Working on healthy solutions JCI’s mission is to transform patient safety and improve the quality of healthcare for every patient across the globe JCI accredits and certifies hospitals, laboratories, medical transport organisations, care continuum, ambulatory care and primary care providers that undergo setting specific evaluations to achieve “The Gold Seal of Approval.” They also offer Clinical Care Program Certification to demonstrate excellence in the integration and coordination of care for specific diseases. As part of the accreditation process, the JCI team works closely with the healthcare organisation from the time of application through the on-site survey process and continuing through the entire accreditation cycle. JCI consultants bring expertise and best practices gained in working with the global community. The focus is on healthcare quality improvement and patient safety, with expertise in infection control, medication safety, facility
Latha Krishnan
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oint Commission International (JCI) is a division of Joint Commission Resources, (JCR) Inc., a private, not- for-profit affiliate of The Joint Commission. JCI extends The Joint Commission’s mission worldwide by assisting healthcare organisations outside the United States to continuously improve patient safety and the quality of care. JCI provides international accreditation and certification as well as education and consulting services. JCI is accredited by the International Society for Quality in Health Care (ISQua). JCI provides services to organisations of all sizes — at every stage in their quality improvement journey — individual providers, hospital systems and ministries of health. JCI’s standards contribute to organisational efforts to create a framework for safe, reliable care that meets patient expectations. The requirements for accreditation also include International Patient Safety Goals that highlight problematic areas in healthcare and describe evidence and expert-based consensus solutions to these problems. Through JCI accreditation and certification, healthcare organisations have access to a variety of resources and services that connect them with the international community: an international quality measurement system for benchmarking; risk reduction strategies and best practices; tactics to reduce adverse events; and the annual Ex-
safety, and accreditation standards compliance. “Such high-quality JCI programmes are in demand all over the region including healthcare providers in Egypt, Libya and Tunisia, which are now reawakening after the Arab Spring,” says Ismail. “This is evident through the increase in demand for JCR publications on quality and safety in healthcare.” In addition to offering more than 60 publications, JCI conducts training sessions in the Middle East for healthcare organisations and professionals. The International Advanced Practicum 2011 for healthcare leaders and executives to deepen understanding of JCI standards was well attended by 120 delegates from all over the Middle East and Europe. Through these and all its activities, JCI has rightly become an invaluable partner to healthcare organisations in their quest for quality, safety and efficiency.
Why get JCI accreditation
ecutive Briefing Programmes. While reinforcing its global significance as the leader in accreditation for healthcare organisations, JCI has successfully entrenched the quality drive in the Middle East. “This is the top region in the world for the number of organisations accredited by JCI. The United Arab Emirates
has the highest total with 56 accredited organisations, and Saudi Arabia is second with 40,” says Dr Ashraf Ismail, Managing Director of International Services for JCI’s Middle East Office in Dubai. “We are proud of our reach in this region, which is in large part due to the support from the governments and ministries of health
here. In addition, the fourth edition of the JCI Standards manual in Arabic was recently published. We reach out to the healthcare industry answering their queries and helping them through the process of accreditation. And most encouraging is the appreciation of the healthcare community,” Ismail adds.
• Create a culture of safety and quality within an organisation that strives to continually improve patient care processes and results • Improve public trust that the organisation is concerned for patient safety and quality of care • Provide a safe and efficient work environment that contributes to worker satisfaction • Negotiate with sources of payment for care with data on the
quality of care • Listen to patients and their families, respect their rights, and involve them in the care process as partners • Create a culture that is open to learning from the timely reporting of adverse events and safety concerns • Establish collaborative platforms that set priorities for a continuous leadership in quality and patient safety levels
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