The South Shuswap Scoop
April 2021
7
The Chamber Welcomes New Members in March By Karen Brown The South Shuswap Chamber of Commerce continued to see growth to its membership last month. New to the Chamber this month are Blind Bay Citizens Patrol, The Natural Choice Garden Supplies, Kingskey Construction and Celista Estate Winery. Welcome to all! Sign Up Now for SuperHost Courses The South Shuswap Chamber will be hosting multiple dates for SuperHost training to prepare local businesses for our summer visitors. Due to monies received through recent grants, these courses will be offered for 75% off their normal pricing. Dates are available in April and May to prepare for the summer of 2021. Check the Chamber website for more information: SuperHost (southshuswapchamber.com) • Foundations of Service Quality teaches frontline staff and team members how to elevate customer service to the customer experience. The ultimate goal is to ensure your customers are given a superb experience at your place of business so that they will not only return but will recommend you to many when they return home. Recognizing opportunities to provide that customer experience, learning the value of Net Promoter Scores, Conflict Resolution, and more are covered in this day-and-a-half course. This highly engaging and interactive course is normally $80 being offered for $20 per participant. For April and May training dates visit: SuperHost (southshuswapchamber.com) • Destination Ambassadorship teaches frontline staff and team members about all the experiences that are in their area. The goal here is to learn how to identify what a visitor’s interests are and to point them in the right direction depending on their travel type. You will explore the Explorer Quotient – a quiz that defines what kind of traveller you are. You will also discover the top four types of travellers who come to the Shuswap and
www.shuswapscoop.ca what they are looking for. This highly engaging and interactive halfday course is normally $60, being offered for $20 per participant. Visit: SuperHost (southshuswapchamber.com) All Call for Committee Members This year is looking to be a busy one for the South Shuswap Chamber. To that end, there are several
committees that could certainly use the help by its members. If you are interest ed in joining one of the following committees, please send an email to Executive Director Karen Brown at manager@southshuswapchamber.com •Advocacy •Economic Development •Education & Workshops •Membership & Benefits •Networking & Events •Tourism & Visitor Services
