2016 Annual Report & Economic Outlook

2016 ANNUAL REPORT AND ECONOMIC OUTLOOK

KilleenChamber.com

FEATURING 2016 AT A GLANCE PAGE 14

CHAMBER OF COMMERCE MEMBERSHIP A GREAT BUSINESS INVESTMENT PAGE 06

SOLAR RESEARCH WILL HELP POWER LOCAL ECONOMY PAGE 28

WHERE

WE'RE IN THIS

Together GROWS

U P CO M I N G E V E N T S / B U S I N E S S S P O T L I G H T S / E CO N O M I C O U T L OO K

LEADING EDGE HEART CARE Creating Better Health

When it comes to keeping hearts healthy, we deliver the latest technologies and procedures to identify and treat virtually any heart problem. We detect heart issues sooner with state-of-the-art imaging.

We treat more problems without surgery inside one of the nation’s newest cardiac catheterization labs. We’re renowned for helping you back into the beat of life with our outstanding rehabilitation program.

And home to a heart team led by board certified cardiologists who are recognized for providing award winning heart attack care. All together, it’s advanced heart care Creating Better Health.

Learn more at mplex.org. Or call 254-519-8500.

EAGLES SOAR TO BECOME WARRIORS

Join us for a four-year college experience.

Local. Affordable. Diverse. ctcd.edu | tamuct.edu

LETTER FROM THE CHAIR

These Changing Times IN THIS MY FIRST LETTER TO YOU AS CHAMBER CHAIRMAN, I WANT TO START BY TELLING YOU THAT I OWE THIS COMMUNITY A GREAT DEAL. This community has given me everything that I have: the opportunity to create my own business; the opportunity to own my own properties; experienced mentors; a home; and, a place to become a proud citizen of the United States of America.

I owe this community so much, and I firmly believe that if we do not give back to this community, we cannot encourage others to become outstanding leaders. Leaders who succeed not only in business, but also in supporting the community and strengthening our economy.

... IF WE DO NOT GIVE BACK TO THIS COMMUNITY, WE CANNOT ENCOURAGE OTHERS TO BECOME OUTSTANDING LEADERS.

American entrepreneur Jim Rohn once said, “A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.” This is a lesson that I have experienced through my time in this community, and it is a lesson I hope to pass on to others through my term as chamber chair.

This chamber of commerce is important to me. Here is why.

The Greater Killeen Chamber of Commerce provides a one-stop shop in our community to effect positive change. By partnering together, our chamber, local businesses, and professionals, just like you, are able to build a healthy economy and improve this place we all call home.

Our Chamber provides leadership and expertise to local small businesses and identifies products and services that are necessary for local businesses to succeed. In fact, our program and service model is unique in the chamber industry. We go to our members and ask them, “What services can the Chamber offer that are most relevant to your business?” Then, we use their answers to create a customized, value-based experience for them, rather than a typical one-size fits all membership. For example, we provide data services that we can adapt for each member to use as a targeted marketing tool to reach their customers in a cost-effective way.

We also seek ways to highlight the unique diversity within our community. Projects like the “Embrace the Place” downtown mural project, Leadership Killeen, Greater Killeen Young Professionals, and Flavors of Central Texas all highlight certain segments of our community and demonstrate how we all do better when we work together.

Chamber Leadership Chairman of the Board ABDUL SUBHANI Centex Technologies

Sector Chair Communications TANEIKA DRIVERMOULTRIE

Metroplex Health System

GKCC President/CEO JOHN CRUTCHFIELD, III

Guest Contributers KENDALL COX

HOTDA

AARON COX

Texas Chamber of Commerce Executives

DR. RUSSEL PORTER

Texas A&M University-Central Texas

Editor JENNIFER HETZEL

Design LESLEY ROCQUE

Printing INTEG

For more information on the Killeen area or the Killeen

Chamber of Commerce, please visit the following websites:

We want emerging, small businesses and large, established business to think of us as a proactive business partner. It is our goal here at the Chamber to provide business development opportunities, solid business strategies and effective advocacy... all geared for the success of this community. The Chamber can provide our investors with the tools to think globally and thrive locally.

KilleenChamber.com

I am proud to have a role in building on our Chamber’s history of empowering our members.

We are committed to your success — locally, nationally, and globally.

For Advertising, Contact NICHOLE ANDERSON, nichole@killeenchamber.com

On behalf of the Chamber’s board of directors and our outstanding staff, thank you for joining us as we prepare for our new year!

KilleenTexas.gov Facebook.com/ KilleenChamber

© 2017 Greater Killeen Chamber of Commerce 1 Santa Fe Plaza, P.O. Box 548 AUTHOR

ABDUL SUBHANI Chair, Greater Killeen Chamber of Commerce

2

GREATER KILLEEN BUSINESS QUARTERLY

Killeen, Texas 76540

Title,Company

MAIN (254) 526-9551 FAX (254) 526-6090

24

06 28

Contents SPECIAL FEATURES

02

20

LETTER FROM THE CHAIR

Recognizing our most distinguished members

These Changing Times

04 06

09

12

PUBLIC POLICY

22

Chamber Acts to Stop New Overtime Rule

MILITARY RELATIONS

ECONOMIC OUTLOOK

24

The HOTDA Advantage: Why this regional defense organization is essential to the future of our region

BUSINESS SPOTLIGHTS Centex Technologies Grace Christian Center

2016 AT A GLANCE

16

GREATER KILLEEN CHAMBER OF COMMERCE 2016-2017 PLAN OF WORK

A by-the-numbers look at what happened in 2016

The Plan of Work guides the day-today activities of our chamber

MEETING ECONOMIC DEVELOPMENT COMPETITION – PART II

KILLEEN CHAMBER

34 36

CALENDAR OF EVENTS MEMBER PROFILES

Killeen Civic Art Guild Killeen Mall

38

RIBBON CUTTINGS & GROUNDBREAKINGS

42

KILLEEN CHAMBER EVENTS

The Killeen Chamber plays a vital role in the growing the local economy

28

SOLAR RESEARCH WILL HELP POWER LOCAL ECONOMY

How the local economy and environment will benefit from a new research program

2016 ANNUAL REPORT

14

LEADERSHIP KILLEEN BEGINS 30TH YEAR Engaging community leaders to produce a shared vision for our community’s future

BUSINESS SERVICES

Chamber of Commerce Membership — A Great Business Investment: The benefits of chamber membership are more than just monetary

2016 ANNUAL BANQUET AWARD WINNERS

30

KILLEEN CHAMBER AND HARKER HEIGHTS A WINNING TEAM Harker Heights is the Bright Star of Central Texas

32

LEADERCAST

Building Leaders Worth Following

ON THE COVER We’re in this together: the chamber continues to provide leadership to the business community by staying responsive to our members and adapting to new realities in our community.

GREATER KILLEEN BUSINESS QUARTERLY

3

SPECIAL FEATURES | PUBLIC POLICY

Chambe to Sto Ov

4

GREATER KILLEEN BUSINESS QUARTERLY

SPECIAL FEATURES | PUBLIC POLICY

er Acts top New vertime Rule THIS PAST SUMMER, THE DEPARTMENT OF LABOR, ADOPTED NEW RULES SCHEDULED TO GO INTO EFFECT DECEMBER 1, 2016. As written, the rule would have resulted in an unprecedented doubling of the minimum salary threshold for employees to be considered executive, administrative, or professional employees and, thus, exempt from the overtime requirements of the Fair Labor Standards Act. The rule would have significant adverse effects on businesses, nonprofit groups and employees. It would dramatically change which employees must be paid overtime if they work more than 40 hours a week. The new salary threshold would have gone from $455 a week ($23,660 annually) to $913 a week ($47,476 annually) - a 100% increase. Employers would face two choices - increase an employee’s salary to continue classifying them as exempt or reclassify them to be eligible for overtime. Clearly, the local business community would be negatively impacted by this regulation.

The Greater Killeen Chamber of Commerce, acting through its Public Policy Council and Board of Directors, joined more than forty local chambers of commerce in Texas, the U.S. Chamber of Commerce, the Texas Association of Business and more than a dozen other sector-specific business groups in a lawsuit against the Department of Labor to stop this rule from going into effect.

Recently, Judge Amos Mazzant, in the U.S. District Court of the Eastern District of Texas, granted our request for a preliminary injunction to halt the implementation of this new rule. While there are legal issues to be resolved, it is likely, given the change in administrations, that this rule will be dropped by the Department of Labor.

Our lawsuit advanced three kinds of legal arguments against the rule: 1. The excessively high salary threshold contradicts the intent of Congress to have executive, administrative, and professional employees exempt from overtime; 2. The automatic update provision included in the new rule, which would impose new salary thresholds every three years without going through rulemaking, is not authorized by the Fair Labor Standards Act and, in fact, the automatic provision is contrary to FLSA requirements that contemplated changes to rules must be made through the notice and comment regulatory process; and, 3. The Department of Labor acted arbitrarily and capriciously in promulgating its new overtime rule in violation of the federal Administrative Procedure Act. Excessive regulations add to the cost of products and services and make your business, other businesses in our community and our nation less competitive. Unfortunately, regulations are often created, as they were in this case, by academic bureaucrats with little business experience. Acting through a collaboration with our partners, our chamber is gratified to have a role in stopping this onerous rule before it could impact your business. ď Ź

JOHN CRUTCHFIELD III President & CEO, Greater Killeen Chamber of Commerce

GREATER KILLEEN BUSINESS QUARTERLY

5

BUSINESS SERVICES

Chamber of Commerce Membership

A GREAT BUSINESS INVESTMENT AARON COX, IOM Texas Chamber of Commerce Executives

SPONSORED BY

CENTEX TECHNOLOGIES CENTEXTECH.COM 254-213-4740 6

GREATER KILLEEN BUSINESS QUARTERLY

SPECIAL FEATURES | BUSINESS SERVICES

THE GREAT ECONOMIC ENGINE THAT IS TEXAS KEEPS CHURNING EVERY DAY AND BECAUSE OF THE BUSINESSES THAT FUEL IT WE AS TEXANS ENJOY GREAT PLACES TO LIVE, WORK AND PLAY. One key component in that engine is the local chamber of commerce. While often behind the scenes, the work of the chamber helps support and create an environment in which businesses can thrive. Beyond the work of the chamber however, there are incredible business benefits and a great business case for chamber of commerce membership.

In the past, chambers have been viewed ... CHAMBER’S FIGHT by some as socializing bodies where business people come together to network.

FOR BUSINESS INTERESTS Although still a valuable networking venue, TO ENSURE THERE IS AN today’s chamber is much more. In every arena from business advocacy to economic ENVIRONMENT IN WHICH and community development, to education and workforce development, chambers fight THEY CAN THRIVE. for business interests to ensure there is an environment in which they can thrive. A little known fact is the impact local chambers have on “the business side of business.” Among these positive impacts are increased consumer confidence and patronage, both of which are critical to business success.

The Shapiro Group, an Atlanta-based research firm, surveyed 2,000 Americans and found that chamber membership causes consumers to see a business in a more positive light and increases the likelihood that they will shop or purchase services from chamber member businesses.

Although these figures vary slightly amongst size of organization and industry sector, the fact remains that businesses that are members of their local chamber garner greater consumer credibility, trust, and loyalty than those that are not affiliated with the local chamber of commerce.

Taking this notion a step further, the study found that the greater the level of involvement of the company in the local chamber (i.e. serving on the board, sponsoring events, etc.) the greater the benefits. A company that is highly involved with its local chamber sees that consumers are 10 percent more likely to think that its products stack up better against its competition, and 19 percent are more likely to think favorably of the company in general.

The Shapiro study revealed that there is a distinct correlation between chamber membership and a company’s bottom line. Whether in the area of patronage frequency, favorability, or purchase intent, consumers tendencies lean heavily toward involved chamber members. Let’s look at a snapshot of the results. Relative to working with chamber members, consumers state they are:

36 percent more likely to think favorably of insurance companies 49 percent more likely to think favorably of small business 80 percent more likely to purchase goods or services from the company in the future.

68 percent more likely to eat at a franchise restaurant.

GREATER KILLEEN BUSINESS QUARTERLY

7

SPECIAL FEATURES | BUSINESS SERVICES

... BE ACTIVE, BE VISIBLE AND PROUDLY DISPLAY YOUR MEMBER SHIP IN THE LOCAL CHAMBER OF COMMER CE.

Small business is the backbone of America and the bulk of chamber memberships.

The results for this segment are particularly striking. If a person knows that a small business is a member of the local chamber, the business will see a 49 percent increase in consumer favorability ratings, a 51 percent increase in consumer awareness, and an 80 percent increase in the likelihood of patronage.

There are two keys to receiving the benefits of local chamber membership. First, a business has to be a member. Second, businesses must work internally and with their local chamber to make customers and potential customers aware of their affiliation. This means be active, be visible and proudly display your membership in the local chamber of commerce.

Businesses large and small are always on the watch to ensure they are investing wisely and engaging in organizations and activities that are both productive and yield a good return. In short, membership in the local chamber of commerce is not a luxury item; it is an absolute necessity for all businesses seeking to navigate highly competitive marketplace and sometimes difficult economic waters. Chamber membership gives business a competitive edge in their daily work. ď Ź

Texas Local

Killeen

2200 W. Centex Expwy (254) 526-7778

716 N. 8th Street (254) 634-6090

8

GREATER KILLEEN BUSINESS QUARTERLY

Join Today! killeenchamber.com 1 Santa Fe Plaza Dr. | Killeen, TX 76542 254-526-9551 infokilleenchamber.com

Still Serving You Equal Housing Lender

3514 S. WS Young Dr (254) 634-2132

The Greater Killeen Chamber of Commerce provides vision, leadership and support to business and community leaders to create economic prosperity.

Member FDIC

Belton

300 E. 1st Avenue (254) 939-3701

www..rsttexasbank.com

Copperas Cove

90 Cove Terrace (254) 547-8801

2720 E. Hwy 190 (inside Walmart)

(254) 542-6400

M I L I TA R Y R E L AT I O N S

The HOTDA Advantage THE BEGINNING

RELEVANCY TODAY

The Heart of Texas Defense Alliance (HOTDA) was chartered as a non-profit 501(c)(6) organization in 2005. The concept of a regional defense organization to advocate for Fort Hood and the defense community was first formed in February 2003. Seven cities (Killeen, Copperas Cove, Harker Heights, Belton, Temple, Gatesville and Lampasas) and three counties (Bell, Coryell & Lampasas) joined by pledging operating funds.

Global security environment, fiscal constraints and uncertainty make it clear that the Department of Defense (DoD) must continue to make deliberate decisions about the future force structure and capabilities of our military. The regular active duty Army is being drawn down from a recent high of 570,000 in 2011 to 450,000 by the end of 2018. Yet, it is still engaged in more than 140 locations worldwide supporting seven named operations. As a result, Guard and Reserve components are now playing a more active role. Here in Central Texas our communities have felt and observed the impacts of the last 14 years of persistent conflict. The potential for even greater impact, both positive and negative, to the region exists.

Prior to the creation of HOTDA, regional defense organizations had a history of success in the larger metropolitan areas with military installations here in Texas and around the U.S. Additionally, the Texas Senate Committee on Veterans Affairs and Military Installations and the Governor’s Texas Military Preparedness Commission (TMPC) strongly recommended the formation of regional organizations and pledged to be advocates for the strategic plans developed by new regional defense organizations.

HOTDA’s initial priorities were focused on the Base Closure and Realignment Commission (BRAC) 2005 process.

Currently the Department of the Army (HQDA) estimates that the Army has 18 percent excess capacity in installation infrastructure. This will increase to 21 percent as the force reduces to 450,000 by the end of FY18. This excess is costing the Army almost $500M annually and could grow to over $550M during the drawdown.1 Add to this the fact that the DoD’s facilities

The Heart of Texas Defense Alliance promotes the importance and sustainability of Fort Hood and all defense related industries, organizations and insitutions in the Killeen-Temple-Fort Hood Metropolitan Statistical Area.

254-690-4045 2916 Illiois Ave. | Killeen, TX 76543 hotda.org

inventory is mismatched to meet the needs and requirements for the current strategic environment, and it becomes increasingly clear that there is a need for a future round of BRAC. While a BRAC round will likely not occur before 2019, it is a process that has proven to be very successful in saving money in the past and will be used to do so again. BRAC will bring with it challenges

1 Testimony from LTG David Halverson to the House Armed Services’ Readiness Subcommittee on 3 December 2015.

SPONSORED BY

UNION STATE BANK USBANKTEXAS.NET 254-634-8181 (KILLEEN), 254-554-8181 (S. KILLEEN) 254-953-8181 (HARKER HEIGHTS) GREATER KILLEEN BUSINESS QUARTERLY

9

SPECIAL FEATURES | MILITARY RELATIONS

and opportunities. Those challenges and opportunities are best addressed by a regional organization with defense expertise, contacts and a common interest in the outcomes.

3600 mi2 Population: 431,032

During the last seven years, Fort Hood has seen its assigned strength decrease from a high of nearly 54,000 in 2009 to its current strength of under 38,000. These reductions are commensurate with the Army’s across the board reductions. Clearly, the result has been excess capacity and capability at Fort Hood.

That excess capacity and capability represents an opportunity that must be maximized. Today, Fort Hood is the only Army installation to have four Brigade Combat Teams, as well as one of the Army’s three Corps level headquarters, three additional general officer level commands, and thirteen separate brigade level commands.

DoD states that future decisions will be based on the Military Value Analysis (MVA). In that regard, preparations for a future BRAC, both inside and outside the installation, must occur years prior to any decision made by the BRAC Commission.

HOTDA is working closely with Fort Hood and local communities to enhance the military value of Fort Hood. HOTDA’s knowledge of the U.S. Army and its relationships with senior leaders in military and civilian sectors allows us to determine Fort Hood’s strengths and weaknesses. We are in a position to work with Fort Hood and local communities to capitalize on those strengths and correct any weaknesses.

The situation is fluid. Challenges and opportunities can best be addressed by a permanent, regional organization such as the Heart of Texas Defense Alliance.

Today the Heart of Texas Defense Alliance has six strategic goals. These goals are revised, updated and approved by the HOTDA Board of Directors every spring.

1. Analyze local, state and national information regarding future plans that potentially impact Fort Hood’s force structure, functions, missions, and capabilities; assess and address regional weaknesses and threats; seek additional opportunities that sustain or grow Fort Hood’s authorized end strength.

10

GREATER KILLEEN BUSINESS QUARTERLY

WHY A DEFENSE ALLIANCE? Fort Hood’s annual economic impact to statewide GDP = $21 billion (2015) A regional, (7 cities/3 counties) municipally-funded non-profit (501(c) (6)) corporation.

Promotes the importance and sustainability of Fort Hood and all defense-related industries, organizations and institutions in the Killeen-Temple-Fort Hood MSA.

2. Maintain effective communication and action linkages with Fort Hood, Department of Defense, and Legislative decision makers.

3. Strengthen the “One Voice” approach to articulate the requirements of Fort Hood to the Central Texas region and its community, to defense industries and to external audiences.

4. Facilitate municipal coordination with defense industries.

5. Advocate for military spouse, veteran and DoD/DA Civilian employment opportunities.

6. Support initiatives to grow enrollments, particularly among military family members; facilitate efforts that encourage, create, and fund defense related research opportunities at regional higher education institutions.

These goals serve to focus HOTDA’s efforts on ensuring the economic stability of the Central Texas region and sustaining and increasing the impact of Fort Hood, the number one economic engine for the region.

MG (RET) KENDALL COX

Executive Director, Heart of Texas Defense Alliance

GREATER KILLEEN BUSINESS QUARTERLY

11

SPECIAL FEATURES | BUSINESS SPOTLIGHT

BUSINESS SPOTLIGHT

CENTEX TECHNOLOGIES

WE PROVIDE SOLUTIONS Check presented to Killeen ISD Career Center for Cisco Lab.

FOUNDED IN 2006, CENTEX TECHNOLOGIES PROVIDES INFORMATION TECHNOLOGY CONSULTING SERVICES THROUGHOUT THE CENTRAL TEXAS AREA. Based in Killeen, with offices in Dallas and Atlanta, our goal is to provide innovative IT solutions that exceed expectations.

We serve medium to large-scale businesses, helping manage their networks as well as their online presences, with our state-of-theart Internet marketing and website design and development solutions. We also serve government agencies through our various certifications, including 8(a) certification at the federal level and Historically Underutilized Business (HUB) certification here in Texas.

of a business’ specific needs. This is why Centex specializes in creating custom web and mobile applications, as well as websites with new, fully custom designs. We do not use templates or adapt from pre-made applications or websites. Instead, we use our expertise to create unique, user-friendly and comprehensive applications and websites that our clients can manage independently.

Unlike other IT companies that only provide clients with already-packaged products with very little creative freedom, Centex offers specialized, comprehensive IT solutions, customized in each clients needs. Each client receives our focused, personal attention to address their specific technical projects.

Just having a custom website or application is not enough. Products must stand out in today’s incredibly crowded online marketplace. That is why Centex Technologies has an expert team for developing specialized campaigns to market businesses online, especially on social networks such as Twitter and Facebook. With more than one billion users on Facebook and more than 300 million on Twitter, these two platforms illustrate the enormous marketing potential available through social media.

At Centex Technologies, we recognize how important it is for organizations to have an effective network infrastructure. Our network administration team provides expertise in connectivity, mobility and security. In today’s challenging world, where everything IT depends on the network, we work with our clients to help them create complete and secure networking solutions.

When it comes to our development work, we recognize that commercial off-theshelf solutions are readily available, but these rarely have the ability to meet all

12

GREATER KILLEEN BUSINESS QUARTERLY

At Centex, we develop strategies for social media campaigns to help our clients expose their brands to the right users. Our campaigns include tools like search engine optimization and pay-per-click advertising to help our clients’ websites appear among the top results in online searches. Our knowledge spans from newer types of advertising,

Call or visit our Killeen location, located in historic downtown!

501 N. 4th St. | 254-213-4740 Centextech.com facebook.com/centextechnologies twitter.com/thecentexitguy

such as mobile phone marketing, to more traditional internet marketing techniques, such as online media buying.

In addition to our commercial and government clients, Centex Technologies also works with local nonprofit organizations.

Killeen Area Heritage Association, Boys & Girls Clubs of Central Texas, Food Care Center, Killeen Free Clinic and Wreaths for Vets are just a few of the organizations we support.

We also work with local educational institutions including Central Texas College, Texas A&M University-Central Texas, and the KISD Educational Foundation to help ensure that a proper IT experience is passed on to the next generation. 

SPECIAL FEATURES | BUSINESS SPOTLIGHT

BUSINESS SPOTLIGHT

GRACE CHRISTIAN CENTER

ON JUNE 15, 1980, GRACE CHRISTIAN CENTER HAD ITS FIRST MEETING IN THE CAFETERIA OF BELLAIRE ELEMENTARY SCHOOL. SINCE THAT HUMBLE CAFETERIA ROOM GATHERING OF 25 PEOPLE WE HAVE GROWN IN SO MANY WAYS. The vision from the onset was simple … to be a family church, a training center, and a church with a focus on community and world missions.

The number of members has changed.

The facilities have changed. And even the approach, outreach and impact have changed.

But one thing has never changed: people have always been and will always be the most important thing to us.

Helping people of all ages, backgrounds, and lifestyles come to Jesus and develop a passionate relationship with Him is the passion that drives us. We believe so strongly in reaching all ages that we offer services specifically designed for kids of all ages, newborn through 12th grade. Their services are held in custom facilities designed around age-specific interests. Music, puppets, games, videos, and more are the tools used to teach each child and student about the love of Jesus and how to grow in relationship with Him.

Cafe

Part of the church’s vision from the beginning was to serve the Community and the World. This commitment remains the same today and our church longs to see the day when everyone in the world has had the opportunity to hear about Jesus. This is why we are proud to support missionaries and ministries in Ethiopia, China and Israel.

For several years, we have doubled our efforts to serve the community through a variety of programs. One such initiative is Bags of Grace, a program partnering with local non-profits to help the organizations that are already making an impact in our community.

As Grace is a family church, we want the community to be filled with strong families.

Several times a year, we offer classes and seminars to help couples in the community

Forest Friends classroom for children

enhance and strengthen their marriages, because we believe strong marriages lead to strong families. Finally, through our Ellison High School lunch program, we provide a safe place for students to get a nutritious meal and relax with their friends. Our current efforts to serve this community will only grow.

No matter what you are struggling with, where you are from, or how long you are here, you are welcome and accepted at Grace.

We love, grow, connect and serve together as family to ultimately become more like Jesus and the church that we were always meant to be. Grace is and will always be a place where everyone is family. We would love for you to visit and join our family! 

Grace Christian Center 1401 East Elms Rd., Killeen, TX, 76542 254-634-6990 Gracechristiancenter.com

Kids Action Studio

GREATER KILLEEN BUSINESS QUARTERLY

13

ANNUAL REPORT

2016 AT A GLANCE ECONOMIC DEVELOPMENT ATMOS ENERGY:

BELL GLASS:

• Purchased 2.275 acres of land from the Killeen Economic Development Corporation (KEDC)

• Purchased 4 acres of land in the Killeen Business Park intending to build a 19k-20k ft2 office/warehouse facility for wholesale glass and installation.

• The company is now building a state-of-the-art facility in the Killeen Business Park to consist of a 5,350 ft2 office building in a 5,100 ft2.

• The communities of Killeen, Harker Heights, Copperas Cove, Nolanville, Gatesville, Moody, Oglesby and Evant will be served from this facility

US HWY 190 TO INTERSTATE 14 DESIGNATION: Final

approval to designate U.S. 190 from Copperas Cove to Belton was given by the Texas highway Commission on January 26, 2017.

COMMUNICATIONS /killeenchamber

4,181 LIKES @killeenchamber

2,009 FOLLOWERS

• Currently employing 26 local employees and another 1012 union employees in the Austin/San Antonio markets, they have become one of the leading Commercial Glazing Companies in the State of Texas and in the Southwest.

@killeenchamber

• Annual sales average around $10 million.

Greater Killeen Young Professionals

WALMART NEIGHBORHOOD MARKET CENTERS: Two new centers

opened in Killeen.

295 FOLLOWERS Greater Killeen Chamber of Commerce

294 FOLLOWERS 310 MEMBERS 17,500 MAGAZINES

distributed to chamber members, area businesses and hotels

153 NEWSLETTERS and announcements emailed

MEMBERSHIP

34

RIBBON CUTTINGS

2

GROUND BREAKINGS

3

CHAMBER NETWORKING & NEWS

4

WORKSHOPS (to educate Non-profits & Retail business)

COOK SMART COOKING CLASSES Two classes held (heart

17% AVERAGE EMAIL OPEN RATE

health & diabetic health), Classes sold out!

8TH ANNUAL FLAVORS OF CENTRAL TEXAS Apx. 40

restaurant vendors set up for 3 hours and served over 800 people! First ever Chopped for Kids competition saw 4 kid chefs partner with CTC Culinary Arts students until there was only one Top Chef Kid.

CHAMBER UPDATE Quarterly opportunity to learn what the Chamber is currently working on.

First one held in 4th quarter.

83RD ANNUAL MEMBERSHIP BANQUET Walmart Neighborhood Market #3449 ribbon cutting

14

GREATER KILLEEN BUSINESS QUARTERLY

The City of Killeen continued to receive national and statewide attention in 2016 as a great place to live, work and play!

7 TH NATIONALLY

6 TH STATEWIDE

13 TH STATEWIDE

SAFEST CITIES IN TEXAS FOR DISTRACTED DRIVING

ConsumerAffairs

106 NATIONALLY; B+ BEST CITIES FOR NEW COLLEGE GRADS IN 2016 Zumper

MILITARY RELATIONS

TOP 20 FASTEST GROWING CITIES IN TEXAS SaveOnEnergy.com

4 TH NATIONALLY JOB GROWTH Wallprotex

CONSTRUCTION

37 TH NATIONALLY GROWING CITIES WalletHub

2016’S FASTEST

34

4

MILITARY RELATIONS COUNCIL LUNCHEON UPDATES

BUSINESSES WERE ABLE TO REACH 1,000 SOLDIERS & THEIR FAMILIES THROUGH TWO ONE-DAY HOOD HOWDY EVENTS

2

150

TOURS TO THE NATIONAL TRAINING CENTER IN CALIFORNIA IN PARTNERSHIP WITH THE US ARMY

MOST AFFORDABLE CITIES FOR RENTERS Smart Asset

NEW SENIOR COMMAND TEAMS & SPOUSES ATTENDED NEW SENIOR COMMAND SOCIAL

80

GO/CSM REPRESENTATIVES MET WITH LOCAL BUSINESS OWNERS AT GO/CSM SOCIAL

Lemonade Day at the Chamber

PUBLIC POLICY PUBLIC POLICY COUNCIL LUNCHEON UPDATE

BUSINESS RESOURCE CENTER FORT HOOD PROCUREMENT CONFERENCE SMALL BUSINESS SATURDAY

YOUNG PROFESSIONALS 2 INDUSTRY TOURS 3 MORNING AMBITIONS 3 PARK CLEAN-UPS 12 NETWORKING SOCIALS 11 BUSINESS LUNCHEONS 2 TABLE FOR 10’S

RAISED

$16,525.54 FOR TAMUCT & CTC SCHOLARSHIPS AT ROCK THE FOUNDATION. ~250 ATTENDED.

NON-PROFIT 3RD ANNUAL NON-PROFIT EXPO IN CONJUNCTION WITH KISD WELLNESS FAIR REACHED APX. 1,800 PEOPLE. COMMUNITY CONNECT 1ST QUARTERLY NETWORKING OPPORTUNITY FOR AREA NON-PROFITS

LEMONADE DAY 23 FT. HOOD TRANSITION ASSISTANCE PROGRAMS (TAP) 36 BUSINESS WORKSHOPS

PUBLIC EDUCATION NEW TEACHER’S SHOWCASE 46 local businesses were able to REACH MORE THAN 550 NEW KISD TEACHERS in this two-day event.

8TH GRADE CAREER DAY 3,000 STUDENTS/ 160 BUSINESS sessions HIGH SCHOOL CAREER DAY 250-400 REGIONAL HIGH SCHOOL PARTICIPANTS

(regional = schools that feed Temple Community College and Central Texas College).

GREATER KILLEEN BUSINESS QUARTERLY

15

ANNUAL REPORT

GREATER KILLEEN CHAMBER OF COMMERCE

2016-2017

Plan of Work THE PLAN OF WORK IS REVIEWED ANNUALLY AND GUIDES THE DAY-TO-DAY ACTIVITIES OF THE GREATER KILLEEN CHAMBER OF COMMERCE. The 2016-2017 Plan of Work was adopted by the Board of Directors on September 29, 2016 and is effective October 1, 2016-September 30, 2017.

16

GREATER KILLEEN BUSINESS QUARTERLY

ORGANIZATIONAL ADVANCEMENT

Chair Elect & Sector Chair - Jay Early, Chick-fil-A Killeen PURPOSE Plan for the future of the organization by anticipating representation, structure and resource needs before they occur.

OBJECTIVE • Lead strategic planning.

• Chair Governance Activities.

• Maintain a formal organization structure.

• Develop the staff.

BUSINESS DEVELOPMENT

Sector Chair - Meredith Viguers, Let Us Do the Cooking PURPOSE Focus on programs that will lead to the creation and recruitment of jobs with competitive wages in the service, manufacturing and retail sectors.

OBJECTIVE • Create an environment for the growth of new businesses through entrepreneurial endeavors.

• Conduct a business recruitment program.

• Attract new retail business to the community.

• Provide research and guide incentive negotiations.

• Work with investors to present projects to political subdivisions so that decisions can be made.

• Conduct research to support the previous priorities and tasks.

• Provide staff support for KEDC. • Provide staff support for KIF.

ANNUAL REPORT

FORT HOOD MILITARY RELATIONS

INVESTOR SERVICES

Sector Chair - Mark Chockran

Sector Chair - Peter Beronio, Beronio Wealth Planning Solutions

PURPOSE To collaborate with others to ensure that Fort Hood is fully utilized.

PURPOSE Focus on Investors. Create value for them.

OBJECTIVE • Promote the importance and sustainability of Fort Hood and defense-related industries. Take advantage of opportunities to expand Fort Hood.

• Build on the strong relationship between the community and Fort Hood, the U.S. Army and the Department of Defense.

COMMUNICATIONS

Sector Chair - TaNeika Driver-Moultrie, Metroplex Health System PURPOSE Tell Our Story OBJECTIVE • Implement a comprehensive communications plan.

The plan will provide professional, timely, and accurate publications, media items, and communications to our members and our secondary audience including the media, governmental elected and appointed officials, and the general public.

• Develop, maintain, and market a meaningful, user-friendly website.

• Proactively reach out to the media.

• Develop and deploy content to educate our members and the general public about all aspects of economic and business development.

• Ensure that there is a formal reporting system in place.

• Organize an annual event to celebrate accomplishments.

OBJECTIVE • Allocate resources to deliver value to investors as the investor defines value.

• Implement a Membership Plan.

PURPOSE Enhance our Revenue Stream. Create financial sustainability.

OBJECTIVE • Continue to operate and improve a Tiered Investment Schedule.

• Create a plan to document and grow the membership investment, through the recruitment of new members and the retention of current members, by a net increase of 10%.

• Create a plan to document and achieve a retention rate of 85%.

• Create new sources of non-dues revenue.

PLACE DESIGN

Sector Chair - Jared Foster, Killeen Power Sports PURPOSE Work with stakeholders to proactively create a sense of place attractive to creative, innovative talent.

OBJECTIVE • Operate a Place Design Team.

• Develop and implement a work plan for the Place Design Team.

GREATER KILLEEN BUSINESS QUARTERLY

17

ANNUAL REPORT

PUBLIC POLICY

Sector Chair - Dr. Marc Nigliazzo, Texas A&M UniversityCentral Texas PURPOSE Become the voice of business.

OBJECTIVE • Operate a Public Policy Council to address issues impacting business, transportation, education/workforce, and military.

• Grow and nurture appropriate relationships to build trust.

PURPOSE Create legislative support for the successful implementation of each of our priorities.

OBJECTIVE • Engage and coordinate with Fort Hood.

• Cause members to become active on issues affecting business at the state and federal levels.

PURPOSE Reach out in Killeen and Bell County.

OBJECTIVE • Think regionally. Act locally. Collaborate with others outside the community to focus on opportunities and challenges.

18

GREATER KILLEEN BUSINESS QUARTERLY

TALENT DEVELOPMENT

Sector Chair - Becky Holcomb, First Texas Bank PURPOSE Cause business to collaborate with educational institutions to improve the student product and support schools.

OBJECTIVE • Collaborate and support efforts to implement a formal Business-Education Partnership with educational institutions.

PURPOSE Develop and engage Young Professionals.

OBJECTIVE • Grow and develop the Greater Killeen Young Professionals into a model in the state of Texas.

PURPOSE Develop community leaders for the future.

OBJECTIVE • Operate Leadership Killeen to enhance the skills of future community and business leaders to provide value to participants and sponsors.

• Continue the growth of the Leadership Killeen Alumni Association. 

ANNUAL REPORT

2016-2017 BOARD OF DIRECTORS

Chairman of the Board Abdul Subhani

Director

Amy Bawcom

Immediate Past Chair

Director

Dr. John Craft

Director

Leslie Gilmore

Director

Rudy Gill

Director

Michael Linnemann

Director

Amy Milsap

Director

Don Scott

Director

Hemant Sehgal

Director

Christie Somogye

Director

Christina Purser

Ex-Officio

Jose Segarra

Ex-Officio

MG (Ret) Kendall Cox

Ex-Officio

Col. Todd Fox

Ex-Officio

Dennis Baldwin

Ex-Officio

Bob Crouch

Ex-Officio

David Mitchell

Ex-Officio

Kathie Mulheron

Sonja Havens

ice Chair / Sector Chair, Jay Early V

Organizational Advancement

Sector Chair, Investor Services

Peter Beronio

Sector Chair, Jared Foster Place Design

Sector Chair, Meredith Viguers Business Development

Sector Chair, Mark Chockran Military Relations Sector Chair, Dr. Marc Nigliazzo Public Policy Sector Chair, Becky Holcomb Talent Development

Sector Chair, TaNeika Driver-Moultrie Communications

Treasurer

Curt Gaines

CenturyLink connecting your home and business.

Call us at 254.628.5484

GREATER KILLEEN BUSINESS QUARTERLY

19

ANNUAL REPORT

The 83rd annual banquet was September 22, 2016 at the Killeen Civic and Conference Center. The following awards winners were recognized:

LARGE BUSINESS OF THE YEAR: SAM’S CLUB The Large Business of the Year Award is given to a Killeen area business with more than 50 employees. This business should have a sustained positive impact on the area and the Greater Killeen Chamber of Commerce. The awardee will have displayed a spirit of teamwork, be active in projects benefiting the Chamber and greater Killeen area, and support the mission and values of the Chamber.

AWARD WINNERS THE GREATER KILLEEN CHAMBER OF COMMERCE ANNUAL MEMBERSHIP BANQUET IS HELD EACH FALL to recognize chamber members who have made significant contributions to the Chamber and the community.

SMALL BUSINESS OF THE YEAR: SPECTRUM PRINTING This award is earned by a Chamber member business with fewer than 50 employees and who has contributed greatly to programs and events benefiting the Chamber and the community.

Roy J. Smith Award Winner Bill Kliewer.

20

GREATER KILLEEN BUSINESS QUARTERLY

ANNUAL REPORT

PUBLIC EDUCATION COUNCIL INDIVIDUAL OF THE YEAR: CARLYLE WALTON, CEO OF METROPLEX HEALTH SYSTEM The Public Education Council Individual of the Year award is given to an individual who has participated in Public Education Council sponsored events and supports community education activities. This commitment to excellence and demonstrated leadership is an inspiration to others.

PUBLIC EDUCATION COUNCIL BUSINESS OF THE YEAR: SCHLOTZSKY’S The Public Education Council Business of the Year award is given to a member in good standing with the Greater Killeen Chamber of Commerce that has actively participated in Public Education Council events, supports community education activities, and allows employees to volunteer time at educational events.

Exchanging of the gavel, Abdul Subhani (incoming chair) and Sonja Havens (outgoing chair).

ROY J. SMITH AWARD: BILL KLIEWER The Roy J. Smith Award is given for outstanding community leadership.

Leadership by extraordinary people is a part of every thriving community. Our community was blessed with the leadership efforts and outstanding contributions of the late Roy J. Smith. This award has been named in his honor and is given to an individual for their lifelong commitment to improving the Central Texas area.

GREATER KILLEEN YOUNG PROFESSIONAL OF THE YEAR: LENNA BARR WITH KIDZ THERAPEZE The Greater Killeen Young Professionals was formed to give young professionals access to events and programs that would allow them to grow professionally and help grow the community. The Greater Killeen Young Professional of the Year should exhibit dedication and service toward the Greater Killeen Young Professionals, be an example of the qualities the organization stands for, and be a member in good standing or an immediate past member.

WELCOME COUNCIL MEMBER OF THE YEAR: RUSS NELSON WITH LAMAR ADVERTISING The Welcome Council was created to match experienced members of the Chamber with new members. The Welcome Council Member of the Year award is given to a Welcome Council volunteer who has shown exceptional initiative and dedication to the organization. This individual has actively participated in Welcome Council events, mentored new Chamber members and served as a model representative of the Chamber.

NON-PROFIT OF THE YEAR: KILLEEN BRANCH NAACP The Non-Profit Council was formed to bring like-minded organizations together to learn more about transparency and governance in this changing world, and to figure out new ways to work together to serve the community. The Non-Profit of the Year is given to a not for profit member that has a positive impact on the area and the Greater Killeen Chamber of Commerce.

This organization has shown a history of proven impact and dedication to serving the community’s needs. 

GREATER KILLEEN BUSINESS QUARTERLY

21

ANNUAL REPORT

Leadership Killeen th Year Begins 30 Leadership Killeen Class of 2016 at the Capitol

SINCE 1986, THE GREATER KILLEEN CHAMBER OF COMMERCE’S LEADERSHIP KILLEEN PROGRAM HAS PROVIDED PARTICIPANTS UNPARALLELED OPPORTUNITIES TO BECOME MORE KNOWLEDGEABLE AND INVOLVED IN THE KILLEEN COMMUNITY. The purpose of this program is to engage emerging community leaders with business and community leaders to produce a shared vision for our community’s future.

Leadership Killeen is designed to educate emerging leaders about community issues, local and state governments, and the quality of life foundations for the Greater Killeen area. During the program, participants are given the opportunity to make a difference in our community by identifying an area of need through a group project. Leadership Killeen also exposes participants to the development of leadership skills.

This program meets monthly at various locations beginning in September of each year. The class includes a curriculum with focuses on Fort Hood, Education, Quality of Life, Healthcare, Business & Economic

22

GREATER KILLEEN BUSINESS QUARTERLY

Development and both Local and State Government. The monthly sessions combine information, problem solving and leadership development. Our Chamber staff partners with Jim Bondi, Chief of Plans, Analysis, & Integration at US Army Garrison, Fort Hood, to conduct the monthly classes.

The 2015-2016 class graduated on May 11th and the following Chamber Members had one registered participant: Chick-fil-A Killeen, First Texas Bank, Carlson Law Firm, Kidz Therapeez, Killeen Independent School District, Emancipet Killeen, AYADDAdolescents, Young Adults, Drinking and Driving, W&B Development, Metroplex

Health System, Central Texas College, Bigham Kliewer Chapman & Watts. Non-member Gold Medal Rentals also had one participant.

The City of Killeen and First National Bank Texas had 3 registered participants each.

The class had a total of five group projects.

The titles of the group projects were “Cook Smart Cooking Class,” “Your Career Starts Here,” “Book Drive Supporting Peebles Elementary School,” “Be the Solution, Help Stop Pollution” and “Downtown Killeen: Past, Present & Possibilities.”

The group that was involved in the “Cook Smart Cooking Class” created a healthy cook book and scheduled a cooking class at Central Texas College’s Culinary School in March 2016. The success of the project prompted Metroplex Hospital to host one class each semester that will focus on different health topics such as heart healthy and diabetic friendly food.

Shante Jones, 2015-2016 Leadership Killeen Class graduate from Kidz Therapeze, had this to say about the program: “Leadership

Leadership Killeen Class of 2017 Team Building at Variety’s Peaceable Kingdom

Killeen opened my eyes! This class has taught me so much not only about my community, but about myself and growing in the world of business. Mr. Bondi and his team made sure that we had great leaders in front of us at each meeting. In the Leadership Killeen Program,

I walked in one person and walked out a completely different person. Life changing!”

Registration for the 2017-2018 class will begin Spring of 2017, so be on the lookout for registration information! 

KATHERINE RUTECKI Former Project Manager, Greater Killeen Chamber of Commerce

WE ATTRACT PHYSICIANS YOU’LL WANT TO HOLD ON TO Call 855-855-4469 to find your doctor.

SetonHarkerHeights.org

850 W. Central Texas Expressway, Harker Heights, TX

GREATER KILLEEN BUSINESS QUARTERLY

23

ECONOMIC DEVELOPMENT

ECONOMIC OUTLOOK

SPONSORED BY

METROPLEX HEALTH SYSTEM MPLEX.ORG • 254-526-7523 24

GREATER KILLEEN BUSINESS QUARTERLY

Meeting

ECONOMIC OUTLOOK

Economic Development

Competition part two JOHN CRUTCHFIELD III President & CEO, Greater Killeen Chamber of Commerce

IN THE INAUGURAL PUBLICATION OF THIS MAGAZINE, I WROTE AN ARTICLE ON MEETING ECONOMIC DEVELOPMENT COMPETITION. In that article, I pointed out three keys to a successful strategy. One of them was, “Understand the incentive process and use it wisely.”

TODAY, BECAUSE OF THE GLOBAL ECONOMY IN WHICH WE LIVE, COMPETITION IS NO LONGER LIMITED TO OUR NEIGHBORHOOD. THE COMPETITION, IN MANY CASES, CAN BE AROUND THE WORLD. It is important to understand that economic development has always been a competitive process. Today, because of the global economy in which we live, competition is no longer limited to our neighborhood. The competition, in many cases, can be around the world. Fortunately, we have tools at our disposal to provide economic development funding and, as a result, we can meet that competition. These tools include the Killeen Industrial Foundation, the Killeen Economic Development Corporation (KEDC), Tax Increment Reinvestment Zones, and 380 Agreements. Most are available to every community. Economic Development Corporations, however, can be different from place to place.

GREATER KILLEEN BUSINESS QUARTERLY

25

ECONOMIC OUTLOOK

SALES TAX FOR ECONOMIC DEVELOPMENT During the 71st Legislative Session, the Texas Legislature passed the Economic Development Act of 1989 which permitted cities, for the first time, to collect up to .5% sales tax for economic development purposes, in .125% increments, if approved by voters within local political subdivisions.

The sales tax for economic development creates a substantial stream of steady revenue.

That revenue can only be used for economic development as defined by state law. It provides a considerable advantage to the cities that collect it. In fiscal year (FY) 2012-2013: • 709 Economic Development Corporations collected the tax • Those entities collected a total of $659,917,416 • The average amount collected was $932,087 Sounds like a great idea. Except there are limitations. Some cities, including Killeen and Temple, cannot collect the tax. State law limits total sales tax collections to a maximum of 8.25%. Of that total, 6.25% is reserved for state use and 2% is reserved for local use.

All cities, in the immediate area of Killeen, collect the full 2% sales tax for local use.

Killeen and Temple collect 1% for its general fund, .5% for property tax relief, and .5% for the county. Belton and Copperas Cove collect 1% for the general fund, .5% for economic development, and .5% for the county. In FY 2012-2013, the City of Belton collected $1,437,396 for economic development. The City of Copperas Cove collected $1,340,780.

Killeen and Temple are prohibited from collecting the sales tax for economic development without first modifying their present tax structures through the election process. In fact, two elections would have to be held. The first election would give voters the choice to roll back what they have previously approved to create capacity under the 2% local limit. The second election, if the first were successful, would give voters the choice to approve collection of the sales tax specifically for economic development.

26

GREATER KILLEEN BUSINESS QUARTERLY

KILLEEN ECONOMIC DEVELOPMENT CORPORATION I doubt it is a coincidence that the Killeen City Council created and passed an ordinance in 1989 to create the Killeen Economic Development Corporation. The ordinance created a funding stream for KEDC from the city’s general fund and required that the staff of GKCC serve as the staff for KEDC. All of this was to meet economic development competition.

The great benefit from KEDC is that, absent the ability to collect the sales tax for economic development, KEDC provides a flexible and responsive funding methods to meet the competition posed by cities that do collect the tax. There are additional benefits.

This is done by investing in infrastructure, providing matching funds for grants, and funding our participation in organizations which we protect and grow Fort Hood.

THE APPROVAL PROCESS KEDC has nine members who must approve all expenditures. Those members serve for three year staggered terms. Three are nominated by the city council. Three are nominated by the GKCC Board of Directors.

Three are nominated by the Killeen Industrial Foundation. All must be approved by the city council.

Members of the city council act on KEDC expenditures in two ways. First, the council must approve the appropriation to KEDC. Second, the three city council representatives,

THE COMPOSITION OF KEDC SENDS THE SIGNAL TO BUSINESS PROSPECTS THAT THIS COMMUNITY COMBINES BUSINESS EXPERTISE WITH POLITICAL REALITY TO MAKE GOOD THINGS HAPPEN.

KEDC is a broad-based group made up of elected officials and community leaders.

The composition of KEDC sends the signal to business prospect that this community combines business expertise with political reality to make good things happen.

KEDC is empowered to act and act quickly.

This sends a powerful message to business prospects that this community can do business in a flexible and fast manner without the bureaucratic constraints found in many economic development sales tax cities.

And, KEDC is not subject to state regulations imposed on sales tax cities including prohibitions on the use of incentives for retail and educational development.

Funding from KEDC is used to drive the economy forward by providing incentives to induce capital investment to create jobs.

who traditionally have been council members, vote on all KEDC expenditures in their capacity as KEDC members.

THE FUTURE Our community is fortunate. For many reasons, we have many opportunities ahead of us. However, it should be said that the future brings with it no guarantee. The tools that I have mentioned and elaborated on in this article are critical. Without them, we will be unable to shape and achieve our future economic potential. With them, we can manage the incentive process wisely and, in doing so, create economic prosperity from which we will all benefit, especially future generations. 

ECONOMIC OUTLOOK

Start HERE Texas A&M UniversityCentral Texas is a diverse and growing university, serving approximately 2,500 students.

Classes are offered at several convenient sites, including regional community colleges, Fort Hood, and the East Williamson County Higher Education Center.

Our range of flexible course schedules, serve both fulland part-time students, with courses available online, evenings and weekends.

Call Us at 254.519.5400 or visit us online at tamuct.edu to learn more.

Finish HERE GREATER KILLEEN BUSINESS QUARTERLY

27

ECONOMIC OUTLOOK

SOLAR RESEARCH WILL HELP POWER LOCAL ECONOMY TEXAS A&M UNIVERSITY-CENTRAL TEXAS HAS RECEIVED A $1.5 MILLION GRANT FROM THE TEXAS A&M UNIVERSITY SYSTEM AND THE CHANCELLOR’S RESEARCH INITIATIVE (CRI) to bring an aspiring young researcher, Dr. Taylor Harvey, to its Killeen campus to engage in a collaborative solar research initiative.

“This exciting initiative will give our campus community – faculty and students alike – access to the best of the best when it comes to research and teaching. Dr. Taylor Harvey will provide the expertise and the vision to help us become a recognized center for solar technology research,” said Dr. Marc A. Nigliazzo, A&M-Central Texas President. “I’m very thankful to Chancellor Sharp for making this possible through the Chancellor’s Research Initiative.”

The CRI was created by A&M System Chancellor John Sharp in 2012 for the recruitment and hiring of faculty members to dramatically impact the academic and research missions of its universities. It has successfully attracted Nobel laureates and National Academy members to the A&M System. Initially only available to Texas A&M University and Prairie View A&M University, the program has been expanded to other System institutions, including A&M-Central Texas.

28

Technologies, a Texas-based company that builds ultra-lightweight, flexible solar cells using solar paint. A chemical engineer, he earned his Ph.D. in 2014 from the University of Texas at Austin where he developed ink-deposited solar cells. He received his undergraduate degree at Brigham Young University in 2006.

In Dr. Harvey’s new position, he will lead a research team and participate in a collaboration with Texas A&M University, the Texas A&M Engineering Experiment Station, and Central Texas College, focusing on transformational solar technologies and the exploration of new ways to reduce costs, ease installation, and enhance the performance of such technologies.

NATIONAL SCIENCE FOUNDATION (NSF) GRANT AWARD

“Like Chancellor Sharp, Dr. Harvey is a true visionary. With the Chancellor’s Research Initiative Funds, Dr. Harvey will be able to change solar from an evolutionary to a revolutionary energy source, impacting future generations as well as our own,” said Dr. Russ Porter, A&M-Central Texas Vice President for Research and Economic Development.

Texas A&M University, Texas A&M Engineering Experiment Station and A&M Central Texas were recently awarded a fouryear, $400,000 grant from the NSF to join a collaborative photovoltaic research center that includes the University of Texas at Austin, Colorado State University, and other university and industry partners. The NSF Grant will also attract a minimum of $800,000 in private funds to help support the research.

Dr. Harvey is an award-winning founder and chief technology officer at Lucelo

The three A&M System institutions will make up the Texas A&M University

GREATER KILLEEN BUSINESS QUARTERLY

“site” within the NSF’s Center for Next Generation Photovoltaics, one of NSF’s Industry/University Cooperative Research Centers (I/UCRC). The site will serve as an international portal for solar research.

A “site” is a single organization or group of organizations that the NSF recognizes for funding a specific group of research endeavors. UT Austin serves as a singleinstitution site within the center, as does Colorado State University. Colorado School of Mines is also a partner university supporting the center. The research

THIS IS AN ASTONISHING COLLABORATIVE, WITH FIVE UNIVERSITIES, A TEXAS STATE AGENCY, OVER 100 FACULTY MEMBERS, AND OVER 300 STUDENTS ...

ECONOMIC OUTLOOK

A StAffing PArtner thAt

Goes the Distance Dr. Taylor Harvey

WITH THE CHANCELLOR’S RESEARCH INITIATIVE FUNDS, DR. HARVEY WILL BE ABLE TO CHANGE SOLAR FROM AN EVOLUTIONARY TO A REVOLUTIONARY ENERGY SOURCE, IMPACTING FUTURE GENERATIONS AS WELL AS OUR OWN. conducted by the center is focused in four areas: photovoltaic materials, devices, and manufacturing; balance of systems and photovoltaic implementation; photovoltaic integration with storage and electric vehicles; and education and societal impact of photovoltaics.

“This is an astonishing collaborative, with five universities, a Texas state agency, over 100 faculty members, and over 300 students at the postdoctoral, doctoral, master’s and bachelor’s levels working on solar energy research,” said Texas A&M-Central Texas Vice President for Research and Economic Development Russell Porter, a co-director of the Texas A&M University site. “And we have over 20 private companies, nongovernmental organizations, and government organizations providing funds to support the research. It is truly an honor to be a part of such an important, collaborative effort.”

The NSF’s I/UCRC program was established in 1973 to encourage collaboration and to develop partnerships among industry, academic and government entities. There are only 80 such centers currently in operation, and the Center for Next Generation Photovoltaics is the only one focused on solar research.

THE IMPACT ON ECONOMIC DEVELOPMENT A&M-Central Texas is collaborating with the Killeen Economic Development Corporation (KEDC) to attract funding for community-

related research, as well as exploring the reduction of utility costs and greenhouse emissions.

“A primary focus of the KEDC and A&MCentral Texas Solar Energy Cost-Benefit Analysis is to determine the potential for developing as many as ten value-added solar implementation sites within the Central Texas area. One of the first sites could be the Greater Killeen Airport. Porter said, “Elevated solar panels over the parking lot would reduce wear and tear on the parking lot, as well as the impact of temperature on the cars in the parking lot – and that is a major impact during the Texas summers!”

For 70 years, Spherion® has been giving employers a significant edge in their quest for skilled resources that will move them swiftly toward their goals. Locally owned, our staffing team will go the distance to ensure your recruiting and staffing needs are met with the high-performing administrative, biotech, customer service, non-clinical healthcare, and professional talent you need to stay ahead of the competition.

Another focus of the KEDC and A&MCentral Texas study is to determine the potential reduction in utility costs for the City of Killeen through the use of “utility level” solar panels. With tight municipal budgets a reduction in municipal utility costs could prove to be a significant outcome from the study.

Porter indicated that a third focus of the study could be leading the country in evaluating the reduction in greenhouse emissions in the Killeen area. “Not only will this be an area with significant low costs of living, we will also see a low production of greenhouse emissions through the use of solar energy – and that will be something we can pass along to future generations.” 

Killeen 254.778.0369 Temple 254.778.0533 Professional Search 254.217.8111

DR. RUSSELL PORTER Vice President for Research & Economic Development and Chief Research Officer, Texas A&M University-Central Texas

spherion.com

ECONOMIC OUTLOOK

Killeen Chamber & Harker Heights a Winning Team HARKER HEIGHTS IS THE BRIGHT STAR OF CENTRAL TEXAS. FAMILIES LOVE LIVING IN HARKER HEIGHTS BECAUSE OF OUR STRONG SENSE OF COMMUNITY. We take pride that our vision is shaped by a partnership of City leaders and Community participants. This partnership enabled Harker Heights to develop Harker Heights Community Park which contains a nationally recognized soft ball complex as well as to identify the demand for Purser Family Park which contains the first dog park in the Central Texas region and a regional YMCA complex complete with an Olympic sized natatorium. Our community drives our quality of life focus.

Businesses are drawn to Harker Heights because of our businessfriendly orientation that begins with positive, interactive plan review and permitting processes. But, it is the economic vitality of Harker Heights that drives our business grand openings to commonly be record setting for sales.

Harker Heights partners with The Retail Coach to ensure a strategic and qualitative economic development effort. Demographic research by our partner speaks to a dynamic business climate: • Average household income: $61,192 • Median household income: $49,091 • Average age: 31.5 • Median age: 29.2

30

GREATER KILLEEN BUSINESS QUARTERLY

• Harker Heights population: 31,500 est.

• Primary trade area: 281,203 The dynamic business potential of Harker Heights is clearly expressed by primary trade area leakage: there is an estimated $3,541,776,780 leakage in retail sales (dollars being spent outside the trade area by those living in the trade area). Forward looking businesses are positioning themselves to capitalize on this underserved yet growing potential. Harker Heights’ sales tax collection grew from approximately $1.5 million in 2004/2005 to $6.5 million today.

Property value growth over that same period rose from $600 million to almost $1.6 billion! Add to this vibrant sales potential a primary trade area population projection of 301,000 by 2020!

ECONOMIC OUTLOOK

PREPARE for a new career or to transfer to a university.

LEARN in the classroom in Killeen and on Fort Hood or online.

GET A HEAD START with dual credit in local high schools.

VISIT US ON THE WEB AT WWW.CTCD.EDU

BIG ON FUN.

For more information, contact David Mitchell City Manager 254-953-5600 or dmitchell@ci.harker-heights.tx.us.

SMALL ON YOUR WALLET.

Also, visit www.retail360.us/harkerheights-tx for additional Harker Heights information.

All that Harker Heights offers located centrally in one of the fastest growing states in the nation! Why not let your business prosper from the great economy found in Harker Heights? Let Harker Heights be a part of your businesses’ Texas success story!  DAVID MITCHELL City Manager, City of Harker Heights

LOCATED ON THE CAMPUS OF CENTRAL TEXAS COLLEGE.

Experience the universe on our 60-foot dome with state-of-the-art digital projection technology.

Featuring birthday parties, weekday matinees and weekend public shows.

Memberships available, which include reciprocal membership in more than 250 partner science museums and planetariums.

For more information, call (254) 526-1800 or visit us online at

WWW.STARSATNIGHT.ORG

ADVERTISE WITH US CALL 254.526.9551 ///// CONTACT NICHOLE ANDERSON NICHOLE@KILLEENCHAMBER.COM FOR ADVERTISING OPTIONS

GREATER KILLEEN BUSINESS QUARTERLY

31

ECONOMIC OUTLOOK

Building Leaders Worth Following “WE BELIEVE THAT ALL OF YOU, BIG OR SMALL, WILL IN SOME WAY SHAPE THE FUTURE OF OUR WORLD.” This statement by Dr. Henry Cloud, which so emphatically states how we all influence the world around us, encourages leaders to pull from every possible resource available to us and truly make that future better than we could have dreamed possible. This is the type of dynamic leadership encouragement and training all Leadercast 2017 attendees will encounter on May 5.

Leadercast is the largest one-day leadership event in the world. Broadcast live from Atlanta to hundreds of locations around the world each year, Leadercast brings together some of the most recognized and respected global leaders to create a leadership experience unlike any other.

Leadercast focuses on the leadership issues most relevant to today’s time-starved leader.

It is a place of inspiring messages coupled with rich interaction between fellow leaders that want to be intentional about raising their standard of leadership...all delivered with a creative, energetic and memorable approach.

Leaders across all industries and various levels of their career are able to leave this event better equipped to take on their next challenge.

Leadercast Killeen 2017 will take place at Grace Christian Center in the main worship center with an accompanying event for high school students happening in the Family

LEADERCAST FOCUSES ON THE LEADERSHIP ISSUES MOST RELEVANT TO TODAY’S TIMESTARVED LEADER. Life Center. While Leadercast is broadcast all over the world, it has not been in Killeen for several years. The lessons and leadership training Leadercast brings are invaluable and the Greater Killeen Chamber of Commerce is happy to bring that back to the people and businesses of Killeen.

What can one expect at Leadercast Killeen 2017? Doors open at 7:15 am for registered attendees to receive a packet which will enhance their experience. The highprofile speakers will be broadcast live from Atlanta beginning 8 am local time. During breaks attendees will experience leadership enhancing, thought provoking team building activities to make every minute count during this one day seminar. Breakfast, lunch, and snacks will be provided, as well as numerous

networking opportunities.

Call the Chamber at 254-526-9551 to register your leadership team today for Leadercast 2017 and hear speakers like Kat Cole challenge, “What is the one thing that we can set the vision for today, that if we get it right, everything else after it will be more effective as a result?” 

REBEKAH MOON Vice President of Investor Services, Greater Killeen Chamber of Commerce

AUTHOR Title,Company

32

GREATER KILLEEN BUSINESS QUARTERLY

Contact Rebekah Moon for sponsorship information.

Rebekah@killeenchamber.com 254-526-9551

Advance registration required.

Early bird tickets available now at event.leadercast.com/location/ killeenchamber

May 5, 2017 | 8 a.m.

Grace Christian Center

Killeen Chamber

Join the Greater Killeen Young Professionals for our 8th annual scholarship fundraiser benefitting

Blackjack | Craps | Texas Hold’Em | Roulette | Music | Food

Advance tickets and tables on sale now at the greater killeen chamber of commerce or by Calling 254-526-9551. visit gkyp.org for more information.

The Greater Killeen Chamber of Commerce provides vision, leadership and support to business and community leaders to create economic prosperity. Join Today! killeenchamber.com | 254-526-9551 | info@killeenchamber.com

GREATER KILLEEN BUSINESS QUARTERLY

33

KILLEEN CHAMBER | CALENDAR OF EVENTS

Calendar of Events

February

March

April

May

1 WEDNESDAY

2 THURSDAY

6 THURSDAY

3 WEDNESDAY

Chamber Networking & News

Young Professionals Social

Young Professionals Social

Chamber Networking & News

9 THURSDAY

13 THURSDAY

4 THURSDAY

Chamber Update-Information & Reception

Third Thursday Mixer

Young Professionals Social

Premium Investor Event

2 THURSDAY Young Professionals Social

3 FRIDAY Webinar-Online Business Directory

16 THURSDAY Third Thursday Mixer

Young Professionals Luncheon

5 FRIDAY 26 WEDNESDAY

Young Professionals Luncheon

10 FRIDAY

29 WEDNESDAY

Regional High School Career Day

Flash Networking

14 TUESDAY

31 FRIDAY

KISD 8th Grade College & Career Expo

Young Professionals Rock the Foundation Casino Night

Leadercast 2017

Flash Networking

18 THURSDAY Third Thursday Mixer Young Professionals Luncheon

24 WEDNESDAY Flash Networking

16 THURSDAY Third Thursday Mixer Young Professionals Luncheon Welcome Council Workshop: Your Financial Future

22 WEDNESDAY Flash Networking

Stay tuned for upcoming events: PUBLIC POLICY LUNCHEONS & MEET-AND-GREETS 34

GREATER KILLEEN BUSINESS QUARTERLY

AUGUST 2017 FLAVORS OF CENTRAL TEXAS

School of Professional Studies & UIW Online

Speak with

FREE TEXTBOOKS for ACTIVE DUTY & UNDERGRADS • • • • •

ADMISSIONS

100% online degree options Accelerated 8-week courses Tuition rate at cap for active duty military Faculty with real world experience Special rates for dependents & veterans

254-628-7006 eapadmission@uiwtx.edu AdultEd.UIW.edu

Killeen/Ft. Hood Center 1711 East Central Texas Expressway Killeen, Texas 76541 (Suite 312)

ADVE RTIS E W ITH U S CALL 254.526.9551 ///// CONTACT NICHOLE ANDERSON NICHOLE@KILLEENCHAMBER.COM FOR ADVERTISING OPTIONS

The Greater Killeen Chamber of Commerce provides vision, leadership and support to business and community leaders to create economic prosperity. Join Today! killeenchamber.com | 254-526-9551 | info@killeenchamber.com

GREATER KILLEEN BUSINESS QUARTERLY

35

KILLEEN CHAMBER | MEMBERSHIP PROFILES

MEMBER PROFILE

KILLEEN CIVIC ART GUILD THE KILLEEN CIVIC ART GUILD (KCAG) IS A NON-PROFIT GROUP OF CITIZENS DEDICATED TO THE CREATION AND APPRECIATION OF ART. The KCAG was formed to encourage and promote artistic endeavor as well as a general interest in arts and crafts in the Killeen, Texas area and in the surrounding Central Texas communities.

The KCAG strives to provide an association for artists and craftsmen of varying skills, styles, schools and interests so that those artists may share their art, knowledge, and experience with others. General membership meetings are held on the third Monday of each month from 6-8 pm at the Killeen Arts and Activities center. If the third Monday is a Holiday, the meeting may be moved to the fourth Monday.

Each meeting has either a member-hosted demonstration, a scheduled speaker poised to give a business art or art-related talk to further educate members, or other activities. Workshops may be held consisting of a show-and-tell in which members present and discuss current or past projects. Often a contest is held, requiring a certain theme or piece of artwork to be created or re-created in a competition for a cash prize.

The KCAG holds a Spring Art Competition and usually a Summer Art Competition in conjunction with the Children’s

Theater productions in the summer, for which ribbons and cash prizes are awarded. The 2017 theme is “The Weather Report,” and a number of works related to a variety of weather conditions are expected. Judges for the competitions are normally chosen from the community.

In 2016, the Killeen Civic Art Guild contributed to the downtown revitalization effort by painting a large wall mural downtown. The project, commissioned by the Greater Killeen Chamber of Commerce and sponsored by Solix, Inc., was a very successful fundraiser for the KCAG. The mural took 437 hours to complete and participants included 9 guild members, 19 Texas A&M University- Central Texas students and staff, 12-15 Solix employees, and many others from the community.

The mural, which has a theme related to the history of Fort Hood throughout the years during the growth of Killeen, can be viewed at the corner of Gray Street and Avenue D in downtown Killeen. Additional murals are expected to be commissioned at a later date, which may focus on the civilian community as Killeen grew alongside Fort Hood.

The KCAG will be looking for a new location to hold our meetings and conduct business by May 2017. Follow us on Facebook for more information or contact President Stephen Culver at stephenpaints@aol.com. Feel free to join the Killeen Civic Arts Guild for monthly meetings and various activities. You will find a unique group of individuals who love what they do and who are willing to spend time with others in the pursuit of Art! 

Killeen Civic Art Guild | facebook.com/KCAG1963 | 802 N. 2nd St. Ste. D 100, Killeen, TX 76541

ADVERTISE WITH US CALL 254.526.9551 AUTHOR

///// CONTACT NICHOLE ANDERSON Title,Company NICHOLE@KILLEENCHAMBER.COM FOR ADVERTISING OPTIONS 36

GREATER KILLEEN BUSINESS QUARTERLY

Nurturing Bright Ideas

MEMBER PROFILE

KILLEEN MALL

CONTINUES TO GROW AND ENRICH THE COMMUNITY! 2016 Get Fit event

We have only to look back at the last few years to see the strength of the Killeen Mall. Many regional and national retailers have researched the area, and the center in particular, and decided to open new locations at the Killeen Mall. The continued pattern of growth indicates that the position of Killeen Mall remains strong and its impact will bode well into the future.

In 2014, three of the Mall’s major retailers upgraded and expand their existing locations. Kay Jewelers expanded its footprint and increased its product lines, Victoria’s Secret expanded its location by adding the Pink brand to its merchandise mix, and Shoe Department/Encore relocated and doubled its store size. We also saw several national retailers add new stores, including Charlotte Russe, Shoe Envy, Champs, as well as Pandora (the only location in Central Texas!).

Keeping the momentum going in 2015, national retailer A’GACI opened and regional merchants Tao Spa and Paramount Jewelers helped complete the year.

In 2016, Killeen Mall saw the opening of Francesca’s in September and Premium Accessories in April. Great American Cookie opted to remodel its entire premises over the summer, and Bath & Body Works is completed construction of its White Barn Candle concept in late October. International retailer H&M recently completed construction of its new 20,500 square foot store, which opened just before the holiday season.

The tenants at the mall are not the only driving factor to Killeen Mall’s success.

Recognizing the wants and needs of our community and responding when possible is contributing to the Mall’s positive impact. The soft play area for the young children is often busy with happy kids and parents. The Mall Walker program provides a nice environment for members of the community to walk, with air conditioning or heat and no rain! Several hundred people take advantage of this benefit on a weekly basis. The annual Night of Giving charity event is another way that we support the community. Hundreds of non-profit, charity, churches, schools and community groups have raised tens of thousands of dollars throughout the years participating in this event. Let’s not forget Santa! This holiday activity is a traditional event for many families. Killeen Mall’s Santa set has been the site for engagements, pregnancy announcements and surprise reunions with soldiers returning home.

KILLEEN MALL IS NOT JUST A PLACE TO SHOP, IT IS A GATHERING PLACE WHERE THE COMMUNITY COMES TO EXPERIENCE SHOPPING, VISITING WITH FRIENDS AND FAMILY TIME. It is the place to make memories and continue traditions. As a transient community, families can come and find the stores that they had “back home” and start to feel at home in Killeen. Killeen Mall, Let’s Go Shopping!  Killeen Mall | killeenmall.com 2100 S. Young Dr., Killeen, TX 76543 254-699-2211

f

in

BLOG

Member FDIC

At Extraco, we help finance your great ideas into reality.

We provide a robust range of tools to help you maximize your earnings as you manage your cash flow.

Business Loans

ExtraRewards

Treasury Management

One Bank

Contact an Extraco Relationship Manager at 254-200-3600. extracobanks.com GREATER KILLEEN BUSINESS QUARTERLY

37

Killeen Chamber

RIBBON CUTTINGS & GR

BUFFALO WILD WINGS 2401 E. Central Expy. Killeen, TX 76543 buffalowildwings.com 254.690.1523

38

CTC CRIMINAL JUSTICE/PROTECTIVE SERVICES FACILITY 6200 W. Central Texas Expy., Killeen, TX 76549 254.526.7161 ctcd.edu

GREAT ESCAPE OF CENTRAL TEXAS

HEB

811 S. W.S. Young Dr., Killeen, TX 76543 254.680.2686

Stan Schlueter Lp. & Hwy. 195

GREATER KILLEEN BUSINESS QUARTERLY

August - November 2016

ROUNDBREAKINGS

J DOG JUNK REMOVAL P.O. Box 10102, Killeen, TX 76547 jdog.com 254.338.4879

MCH FAMILY OUTREACH 3202 S. W.S. Young Drive Ste. 104, Killeen, TX 76542 mch.org/page/MCH-Family-Outreach-Killeen.aspx 254.245.9911

MARKSMEN FIREARMS AND SPORTING GOODS 2103 S. W.S. Young Dr., Killeen, TX 76543 angmarcompanies.com/marksmen-firearms 254.690.0483

METROPLEX HEART AND VASCULAR CENTER 2201 S. Clear Creek Rd., Killeen, TX 76549 mplex.org 254.526.7523

GREATER KILLEEN BUSINESS QUARTERLY

39

DOWNTOWN KILLEEN MURAL DEDICATION

40

NOTHING BUNDT CAKES

Ave D & Gray St.

201 E. Central Texas Expy., Harker Heights, TX 76548 nothingbundtcakes.com 254.213.0157

OH SNAP MIRROR ME IMAGES

PINOY’S FLAMING POTS

facebook.com/mirrormeimagescentraltx 254.247.0489

921 W. Veterans Blvd. Ste. 103, Killeen, TX 76542 facebook.com/pinoysflamingpots 254.415.7614

GREATER KILLEEN BUSINESS QUARTERLY

SELFIEZZ PHOTO BOOTH

SENTE MORTGAGE

facebook.com/selfiezzphotobooth 910.723.1595

3400 E. Central Texas Ste. 105, Killeen, TX 76543 sentemortgage.com 254.781.4232

STUDIO 13

US HEALTH ADVISORS

2206 W. Stan Schlueter Lp., Killeen, TX 76549 facebook.com/Studio13SalonandBoutique 254.415.8608

2904 E. Stan Schlueter Loop Ste. 210, Killeen, TX 76542 ushagent/timbradley 254.423.8588

CONTACT THE KILLEEN CHAMBER AT 254.526.9551 TO SCHEDULE YOUR OWN RIBBON CUTTING OR GROUNDBREAKING.

GREATER KILLEEN BUSINESS QUARTERLY

41

Killeen Chamber

E V E N T P H O T O S

1

3

2

4

5

6

7

1, AUGUST Young Professionals Luncheon; 2. AUGUST Casual Friday at the Chamber; 3-7. AUGUST Flavors of Central Texas

42

GREATER KILLEEN BUSINESS QUARTERLY

Killeen Chamber

E V E N T P H O T O S

8

9

11 10

13

12

8. AUGUST Young Professionals Social; 9-12. AUGUST New Teachers Showcase; 13. SEPTEMBER Young Professionals Table for Ten at Texas Land & Cattle

GREATER KILLEEN BUSINESS QUARTERLY

43

Killeen Chamber 14

16

E V E N T P H O T O S

15

17

18

20 19

14-19. SEPTEMBER Annual Banquet; 20. SEPTEMBER Leadership Killeen teambuilding at Variety’s Peaceable Kingdom

44

GREATER KILLEEN BUSINESS QUARTERLY

Killeen Chamber

E V E N T P H O T O S

21

22

24 23

25

26

21. SEPTEMBER Leadership Killeen teambuilding at Variety’s Peaceable Kingdom; 22. SEPTEMBER Young Professionals Luncheon; 23-24. SEPTEMBER Mixer at Union State Bank; 25. SEPTEMBER Young Professionals Social at El Chico; 26. OCTOBER Welcome Council Workshop GREATER KILLEEN BUSINESS QUARTERLY

45

Killeen Chamber

32

P H O T O S

28

27

29

E V E N T

30

31

33

27-28. OCTOBER Senior Command Teams Social; 29. OCTOBER Halloween at the Chamber; 30-31. OCTOBER Mixer at The Vineyard at Florence; 32. OCTOBER Young Professionals Social at Buffalo Wild Wings; 33. OCTOBER Young Professionals Industry Tour at The Vineyard at Florence

46

GREATER KILLEEN BUSINESS QUARTERLY

Killeen Chamber

E V E N T P H O T O S

34

35

37

38

39

40

42

43

36

41

34. NOVEMBER Chamber Staff Retreat; 35. NOVEMBER Cook Smart Cooking Class; 36. NOVEMBER Young Professionals Social at Linnemann Realty; 37. NOVEMBER Leadership Killeen Local Government Day; 38-39. NOVEMBER Military Relations Council Luncheon; 40-41. NOVEMBER Mixer at Courtyard by Marriott; 42. NOVEMBER Young Professionals Luncheon; 43. NOVEMBER Mural Dedication Ceremony GREATER KILLEEN BUSINESS QUARTERLY

47

Your Career Begins with Us! Apply online today at teleperformance.com Also apply in person at

777 N. Twin Creek Drive Full time permanent positions • Pay starting at $9.00 - $9.50 per hour, plus bonus Immediate positions available • Excellent Benefits after 60 days • Paid Training • On-site cafeteria & gym

Proudly Employing our Military Families

Follow TeleperformanceUSA

Greater Killeen Chamber of Commerce PO Box 548 - Killeen, TX 76540 killeenchamber.com

PRSRT STD U.S. Postage PA I D Killeen, TX Permit No. 16

RETURN SERVICE REQUESTED