Tally ho summer 2016

SUMMER 2016

Relax, we’ll take you there... www.tallyhoholidays.co.uk • 01548 854067

Book online: www.tallyhoholidays.co.uk UK & European Coach Holidays • Short Breaks • Days Out • Cruises

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INTRODUCTION

UK & European Coach Holidays • Short Breaks • Days Out • Cruises

Relax we’ll take you there...

Please browse through our 2016 selection of holidays. We have such fun planning these holidays, picking out the most interesting places, amazing sights and lovely hotels for you to enjoy. You can book with confidence, knowing that in 2015 we received the Coach Tour Operator of the year award (for small fleets) in the National Coach Tourism Awards. Quite an accolade for a small Devon business! Most of all, you can be sure that our small and friendly team will make every effort to ensure your holiday is relaxing, fun and luxurious from start to finish. We look forward to welcoming you on board – Tally Ho!.

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Book now: call 01548 854067 or 01752 893480

INTRODUCTION

Tally Ho online!

Contents

BROWSE ONLINE to see our holidays, day trips and latest news.

Book with confidence When you book a holiday with Tally Ho you’ll know that your booking is fully protected.

Here are the important legal bits:

There is information on our holidays in this brochure but if you’re connected you can take time to explore lots more detail online. Our website www.tallyhoholidays.co.uk shows the detailed itineraries and other useful links and information about your destination and hotels. You can even book online.

If you haven’t travelled with us before you can get a good flavour of our past trips by looking at our facebook page where our tour managers post some lovely pictures.

If you would like to receive regular offers and updates then please make sure that we have your email address – we promise not to bombard you and will never give your email address to anyone else.

We’ve included highlights of all of our 2016 holidays in this brochure but we recommend browsing the detailed day-byday itineraries for each trip. We can send you this in the post or you can see the full itineraries and other useful links online at www.tallyhoholidays.co.uk You can even book online

www.tallyhoholidays.co.uk Facebook/TallyHoHolidays

Tally Ho News 4 Pick Up’s & Coffee Morning 5 Day trips 6-8 Cricket St Thomas, Warner Leisure Hotel 9 Paris River Cruise 10 Whist in Bournemouth 11 Peak District & Buxton 12 Portsmouth & The Spinnaker Tower 13 London Weekend 14 Mamma Mia Bristol 15 Dutch Bulbfields Cruise 16 Isle of Man 17 London Barrow Boys and Bankers 18 Portmeirion & Snowdonia 19 Yorkshire, Harrogate & York 20 Sandringham & Norfolk 21 Dublin, Wicklow & Kilkenny 22 Hampton Court Flower Show 23 Channel Island Hopping 24 Isles of Scilly 25 Chambrey France 26 River Cruises & Cruises 27-29 Trading Charter 30-31

Telephone: 01548 854067

Tally Ho are members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd. This is a Government approved consumer protection scheme. This ensures that in relation to the Coach Package Holidays described in this brochure that the client’s monies are protected by a Bond in the unlikely event of the Members insolvency. Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to www.bch-uk.org or telephone 0207 240 3131 to confirm membership.

Email: holidays@tallyhocoaches.co.uk

Our Fred Olsen cruise holidays are ABTA bonded through Greatdays Holidays Ltd and we act as agents on behalf of them.

Come and see us at Station Yard, Kingsbridge, TQ7 1ES

Safe Online Booking - Our web site if fully secured using an SSL from Securitymetrics (recommended by HSBC). Payments are processed through SAGEPAY which means your data is secure.

@TallyHoHolidays Get in touch today...

Book online: www.tallyhoholidays.co.uk

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INTRODUCTION

90th Celebration for Tally Ho! Tally Ho! Was the traditional cry from the stagecoach as news and travellers arrived in town and it’s a name that has suited our local, friendly business for 90 years. There have of course been many changes over the decades – not least to the comfort of travel with our latest fleet sporting all the mod cons, from loos to air conditioning.

The business traditionally focused on scheduled services, engineering and private hire but it was our passion for travel led to the relaunch of the holiday business in 2009 which has be going from strength to strength. We look forward to another decade travelling with you…Tally Ho!

New to Tally Ho! Our 2016 holiday collection includes some exciting new destinations and some lovely hotels, all carefully selected for you by our tour managers. An exciting addition is a new selection of Fred Olsen cruises featuring stunning rivers and waterways in continental Europe and the Baltic, travelling in small ship luxury. Leaving the seas and heading into the Swedish fjords, the Oder and the Kiel Canal or head to France & Spain, sailing on the Gironde, Garonne and Seine. These River and Waterway Cruises combine the elegance of cruising with access into the heart of fascinating landscapes and cities.

See more on pages 27 to 29.

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Book now: call 01548 854067 or 01752 893480

INTRODUCTION

Pick up Points

We have a network of local pick-up points for our holidays, taking you straight to meet the coach then we’ll be on our way – really easy! Home pick-ups for holidays are also available at a modest charge. We use a small feeder vehicle to pick you up and take you to the coach. Please ask for more details.

ASHBURTON BUCKFASTLEIGH

TORQUAY PAIGNTON

PLYMPTON

IVYBRIDGE

TOTNES BRIXHAM

PLYMSTOCK

MODBURY

DARTMOUTH

KINGSBRIDGE

Coffee mornings

We love our customer get-togethers – they’re a chance for you to find out more, compare notes and share tips and recommendations.

And of course enjoy a friendly cuppa! We even cracked open the fizzy at our recent gettogether to celebrate our big win.

Brixham

Yacht Club

Wednesday 7th October

10am - 12 noon

Kingsbridge

Creeks End

Thursday 8th October

10am - 12 noon

Ivybridge

Sportsmans Arms

Friday 9th October

10am - 12 noon

Plymstock

Drakes Drum

Tuesday 13th October

10am - 12 noon

Dartmouth

Royal Castle

Thursday 15th October

10am - 12 noon

Totnes

Royal 7 Stars

Friday 16th October

10am - 12 noon

We will also be running some coffee mornings at the beginning of 2016, so please stay in touch to find out more.

Book online: www.tallyhoholidays.co.uk

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DAYS OUT

Afternoon Festive Tea at Bovey Castle Wednesday 16th December, £45 inc A truly 5 star experience at this well known luxury hotel, afternoon tea to include a glass of bubbly.

Newton Abbot & Trago Mills

Thursday 7th January, £28.50 inc Starring everyone’s favourite fashion-guru, Gok Wan & comedy ventriloquist Paul Zerdin in this years magical pantomime adventure.

Cardiff shopping & sightseeing

Wednesday 27th January, £17.50 Our first stop is the pretty market town of Newton Abbot with it’s indoor & outdoor market then onto Trago Mills to seek out a bargain!

Saturday 27th February, £32 We will drop you in Cardiff City Centre where you will have the day at leisure to shop and sightsee as you please.

Mystery Leap Year Trip

Teignmouth & Dawlish

Monday 29th February, £30 inc A mystery tour to mark this years Leap Year. . . where will we take you? Entrance included.

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Pantomime Cinderella at the Theatre Royal

Tuesday 15th March, £20 Taking you on a scenic coastal tour of these two seaside towns we will stop in each town giving you chance to take in the views.

Book now: call 01548 854067 or 01752 893480

DAYS OUT

St Ives

Cornwall Spring Flower Show

Wednesday 23rd March, £28 Spend the day at one of Cornwall’s most famous destinations with it’s unbeatable natural beauty, golden sandy beaches & pretty harbour.

Saturday 2nd April, £27 inc Described as the ‘Chelsea of the South West’ this annual flower show is held at the impressive Boconnoc Estate in Lostwithiel.

Exmouth & Sidmouth

Boscastle & Tintagel

Wednesday 6h April, £21 We will stop first at the Jurassic coastal town of Exmouth & then onto the regency town of Sidmouth where you will have time to leisurely stroll along the promenade.

Thursday 21st April, £23.50 A Cornish day trip stopping first at the fishing port & famous village Boscastle then onto Tintagel set high on the rugged coastline.

© Lyme Regis by Dawn Porter

Lyme Regis & Pecorama Thursday 28th April, £25 Situated in Dorset, Lyme Regis offers breathtaking scenery set against moddy blue cliffs. In the afternoon we visit Pecorama to enjoy the pretty flower filled gardens.

Weston Super Mare Wednesday 11th May, £28 Take a donkey ride on wonderful Weston Bay with views over to Wales and down to Exmoor or visit the famous Pier.

Book online: www.tallyhoholidays.co.uk

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DAYS OUT

Devon County Show

Doc Martin – Port Isaac & Padstow

Thursday 19th May Adult £36.50, Senior £34.50 inc This annual county event at Exeter Westpoint celebrates country life at it’s fullest with plenty to see & do.

Thursday 26th May, £24 Follow in the footsteps of Doc Martin in Port Isaac and Padstow famous for Rick Stein’s fish & chip shop.

© www.visit-dorset.com

Abbotsbury Swannery & Tropical Gardens

Thursday 2nd June, £38 inc Visit the swannery where the cygnets are hatching & then stroll around the beautiful sub tropical gardens.

© Visit Bath

Bath Shopping & Sightseeing Saturday 11th June, £32 Spend the day at this historic Georgian city, why not visit the famous Roman Baths where you can enjoy afternoon tea in the grand Pump Rooms.

© www.visit-dorset.com

Exeter Canal Cruise & Cream Tea Tuesday 14th June, £34 inc Enjoy time in Exeter first before you sail from Exeter Quay along the canal to Exmouth, whilst on board you will also be served a traditional cream tea.

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Dorchester & Weymouth Wednesday 29th June, £29 We will first take you to Dorchester with it’s weekly market then onto Weymouth where you will have time to stroll along the golden sandy beach.

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

5 days £275pp*

Cricket St Thomas Monday 18th to Friday 22nd January 2016 Cream teas and croquet – Regency style Step back in time to an age of grandeur in the beautiful setting of Cricket St Thomas for this fun packed Warner Leisure holiday. Warner are renowned for the many leisure activities on offer including short mat bowls, archery, table tennis, putting, boules, disc golf and croquet. For water lovers there is an indoor heated swimming pool, sauna and steam room. We also have a trip to Clarks Village or the lovely city of Wells, home to one of England’s most beautiful cathedrals.

Cricket St. Thomas Warner Leisure Hotel**** The hotel is set in a magnificent valley with 160 acres of wonderful gardens and lakes in the heart of Somerset. It was the stunning setting for the TV series ‘To the Manor Born’. Top class entertainers will delight you every night in the Late Lounge after your 3 course evening meal served in the Tree Tops restaurant. Go for a touch of glamour with an upgraded Royale Room in the walled garden (limited availability).

Your holiday includes: • 4 nights dinner, bed and full English breakfast • Drinks inclusive (alcohol, soft drinks, tea & coffee) 6pm till midnight • Visit to the lovely City of Wells or Clarks Village • Use of health club, swimming pool, steam room & sauna • Day time programme of activities • Great evening entertainment • Travel by Tally Ho! Pullman coach * Price per person, based on two sharing twin/ double in a Signature room, Upgrade to Royale Room for only £10pp (only 2 available) Single standard rooms £345pp

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

© Paris Tourist Office ‘Amelie Dupont’

© Paris Tourist Office ‘Amelie Dupont’

5 days £489pp*

Rivercruise in Paris Tuesday 1st to Saturday 5th March 2016 Sights on the Seine from our floating hotel Sit back and relax as you to enjoy the amazing sights of Paris. The city, seen from the river, is spectacular and the Seine provides the perfect base from which to explore famous landmarks including the Notre Dame Cathedral, the Basilica of Sacre Coeur on Mont Martre, the Arc de Triomphe and of course the Eiffel Tower.

We’ll take you on a guided tour of the city but there will also be plenty for free time for you to explore at leisure. A highlight will be an evening cruise with the spectacular illuminations on the Eiffel Tower forming a stunning backdrop to the city at night.

Hermitage Hotel, Montreuil-Sur-Mer*** An overnight stay at the Hermitage Hotel, situated in the historic city of Montreuil near Le Touquet..

MS Renoir**** Relax on this prestigious 2 deck ship which offers a welcoming and refined atmosphere where the views of Paris are framed by huge picture windows or viewed from the large outdoor sun-deck. All the spacious,

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comfortable en-suite cabins are located above water level and facilities on board include a lounge bar with dance floor, bar, dining room and a gift shop.

Your holiday includes: • 1 night dinner bed & breakfast at the Hermitage Hotel, Montreuil • 3 nights full board accommodation on board MS Renoir • Dover/Calais ferry crossing • Guided tour of Paris by coach • Gala Dinner with Cabaret show • Guided walking tour of Montmartre and the Basilica of Sacre Coeur • Evening cruise of Paris • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager • * Price per person based on two sharing twin/ double room. No single rooms available.

Upgrade to upper deck £65pp

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

© Bournemouth Tourism

6 days £385pp*

Whist in Bournemouth Sunday 6th to Friday 11th March 2016 Trips, tricks and trumps at the Seaside This relaxing spring holiday combines some delightful south coast exploring with lots of fun at the card tables. No experience is required and you can choose how many of the games you would like to join in with, but we think you’ll be hooked! There is plenty of time to enjoy the beautiful Bournemouth; our hotel is just minutes from shopping, promenades, parks and Bournemouth Pier. We’ll have day trips heading out to the traditional Victorian seaside town of Swanage and the Isle of Purbeck and also to the New Forest, visiting the sailing town of Lymington and Lyndhurst in the heart of the National Park.

Marsham Court Hotel*** Experience a haven of seaside hospitality at our favourite Hotel in Bournemouth, with fabulous food and impeccable service. The hotel offers a refreshing blend of contemporary design and friendly seaside ambiance, with stunning views across Bournemouth Bay. The whist each evening is hosted by our expert and friendly hosts John & Phyl Daniel, with the option of extra games each afternoon.

Your holiday includes: • 5 nights 3 course Table D’Hote dinner, bed and full English breakfast • Welcome drinks reception on first evening • Afternoon tea/coffee • Day trip to Isle of Purbeck • Day trip to New Forest • Organised Whist each evening with cash prizes • Optional afternoon Whist – usually Rainbow £2 entry • Travel by Tally Ho! Pullman coach * Price is for dinner, bed & breakfast per person based on two sharing twin/double room. There is no single supplement for the first 14 singles booked.

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

© Visit Peak District & Derbyshire

Buxton & the Peak District

5 days £309pp*

Sunday 13th to Thursday 17th March 2016 Taste Bakewell tart…in Bakewell Explore the Peak District, England’s first National Park, and enjoy the culture and heritage of its historic towns.

We’ll be visiting Buxton, founded by the Romans as Aquae Arnemetiae and famous for its natural spring waters. You too can ‘take the waters’ from the permanent flow at St Anne’s Well in front of the famous Georgian Crescent. The town’s magnificent architecture also includes The Pavilion Gardens, 23 acres of award winning ornamental gardens. We’ll be touring the surrounding Peak District with a visit to the Macclesfield Silk Museum, which celebrates the lives and work of the local silkweavers. Enjoy a Bakewell pudding in Bakewell and visit the town of Matlock Bath, another spa town where warm springs were discovered in 1698. Heading off the beaten track a little we’ll also be visiting Tabley House, the home of Lord Tabley, a great patron and collector of British paintings.

The Shrigley Hall Hotel, Golf & Country Club**** This 19th century hotel is situated on the edge of the Peak District National Park. The house has been

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restored to its original glory as a beautiful country house and stands in its own 262 acre estate overlooking the Cheshire plain.

Your holiday includes:

• 4 nights dinner, bed & full English breakfast • Use of hotel leisure facilities including swimming pool • Visit to Bakewell & Matlock Bath • Silk & Splendour Tour at Macclesfield silk museum • Free time in Buxton & scenic tour of the Peak District inc Ladybower Reservoir • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. First 4 singles no supplement, thereafter £80pp

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

5 days £315pp*

Historic Portsmouth & The Spinnaker Tower Thursday 31st March to Monday 4th April 2016 Maritime views from the top of the Spinnaker tower From the Spinnaker Tower’s vantage point looking over Portsmouth harbour you can drift back in time and imagine some of Britain’s major historical events, including Nelson’s last battle at Trafalgar, the sailing of the First Fleet to Australia, and the D-Day Landings.

The modern city has much to offer and entertain starting with the buzzing waterfront and Gunwharf Quays. A ‘must see’ on this holiday is the famous Portsmouth Historic Dockyard, the only place in the world to see the Royal Navy – past present and future. You can explore HMS Victory, best known for her role at Trafalgar and visit the National Museum of the Royal Navy. We will also be exploring the lovely town of Arundel, where we’ll visit Arundel Castle, ancient seat of the Dukes of Norfolk with commanding views across the South Downs.

Langstone Hotel**** The Langstone Hotel is set on picturesque Hayling Island, overlooking Langstone and Chichester harbour and in an Area of Outstanding Natural Beauty. Just 8 miles from Portsmouth city centre it’s an ideal base for

exploring the area. Facilities include complimentary WiFi, an 18 metre swimming pool and spa.

Your holiday includes:

• 4 nights dinner, bed & full English breakfast • Use of hotel leisure facilities including swimming pool • Day trip to Arundel & entrance to Arundel Castle • Visit to Chichester & the Weald & Downland Open Air Museum • Entrance to Spinnaker Tower • Entrance to the Royal Naval Dockyards • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. Single supplement £80pp

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

© Visit London

Rock or Drum Roll in London

3 days £269pp*

Friday 8th to Sunday 10th April 2016 Mountbatten Festival of Music or Rolling Stones Exhibition We’ve a musical theme for this London trip and you can choose your music how you like it. At the Mountbatten Festival of Music you’ll be amazed by the famous massed bands of Her Majesty’s Royal Marines at the Royal Albert Hall. Mountbatten Festival is a performance that has featured on the London calendar for over 40 years, raising huge sums for charity. Or you can get your musical satisfaction at the Rolling Stones Exhibition in the Saatchi Gallery with over 500 Stones artefacts and a comprehensive and immersive insight into the band’s fascinating fifty-year history. And whatever your musical tastes there will be free time to explore the city. We have lots of suggestions if you’re not sure where to start; shopping, river cruise, museums or galleries.

Guoman Tower Hotel, London**** Relax at this fabulous hotel, one of our favourite London hotels, located on the banks of the River Thames right next to Tower Bridge and the Tower of London. Rooms have lovely views of either the river

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Thames or St Katherine’s Dock and there are lifts to every floor.

Your weekend includes:

• Concert ticket for Mountbatten Festival of Music on Saturday evening at the Royal Albert Hall OR timed ticket for the Rolling Stones Exhibition at the Saatchi Gallery (Please just ask if you would like to do both).

• 2 nights bed and full English breakfast • Free time for sightseeing/shopping on Saturday • Time in Knightsbridge to visit the Science, the National History or Victoria & Albert Museums • Travel by Tally Ho! Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing twin / double room. Single supplement £108. *Tickets held until January 2016

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

2 days £165pp*

Mamma Mia! It’s Bristol!

Friday 15th to Saturday 16th April 2016 My my – how can I resist you…

Mamma Mia! Who’d have thought that the UK tour of this worldwide smash hit musical would be starting right here in the South West! It’s the ultimate feel-good musical set on a Greek island paradise - a story of love and friendship told through the timeless songs of ABBA. This irresistible, sunny musical has been thrilling audiences all over the world, and now is your chance to see this unforgettable musical. Our hotel is in the heart of the city and you’ll have plenty of time to explore the famous waterside, the new Cabot Centre or the many other attractions nearby.

Radisson Blu, Bristol City Centre**** Overlooking the harbour, our modern airy hotel is a short walk to the Old Town, the Hippodrome Theatre and many attractions in Bristol. The 176 rooms at this Bristol accommodation are decorated in three gorgeous styles: Fashion, Chic and Fresh. The hotel’s restaurant offers delicious Mediterranean style cuisine but there are lots of lovely restaurants nearby you can choose from.

Your weekend includes:

• 1 night bed & full English breakfast • Ticket for Premium seats, evening performance of Mamma Mia • Free time in Bristol • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager. *Price per person based on two sharing twin / double room. Single supplement £30 *Tickets held until the end of November, book yours now to save disappointment.

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

7 days £729pp*

Dutch Bulbfields River Cruise Wednesday 13th to Tuesday 19th April 2016 Gliding through Holland’s waterways in style A visit to Dutch Bulbfields in springtime is one of life’s amazing experiences. We’ll take you there in relaxing luxury, gliding through Holland’s waterways on a Dutch barge from where you will see so much more than flowers! We’ll take you to visit the beautifully preserved Dutch village of Zaanse Schans with its characteristic wooden houses and windmills and to the bustling port of Hoorn where you can explore the splendid 17th century merchant houses that line the waterfront. A visit to Amsterdam is the warm up to the real highlight of this tour, the famous Keukenhof gardens with their wonderful displays of brightly coloured spring flowers.

MV Esmeralda***, Holland This modern cruising vessel is charmingly decorated in the traditional Dutch style with cosy cabins and a lift. Every comfort is catered for with the attractive large Old-Dutch lounge, a lovely restaurant, sun deck and air conditioning throughout.

Europe Hotel Ostend****, Belgium We’ll have a relaxing night en-route, there and back, at this centrally located hotel in the Flemish port of

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Ostend, famous for its seaside promenades and fortified Atlantic wall.

Your holiday includes:

• 4 nights’ accommodation on MS Esmeralda, with all meals on board and nightly entertainment • Entrance to the famous Keukenhof, the world’s largest flower show • Trips to Zaanse Schans, Hoorn, Volendam & Amsterdam • B&B in Europe Hotel, Ostend each way • Return ferry crossing from Dover to Calais • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing twin/ double room. Mixed meal plan. Upgrade to upper Deck for a supplement £45pp.

No single rooms available

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

6 days £499pp*

Isle of Man Tuesday 26th April to Sunday 1st May 2016 Island of Celtic Legend Fiercely proud of its diverse culture and fascinating heritage this sea-bound kingdom has a captivating story to tell – one which stretches back for thousands of years and is carefully safeguarded by the Manx people. The Isle of Man has the oldest continuous parliament in the world, Tynwald, which dates back over 1,000 years. We’ll be visiting the Snaefell Mountain Railway, the only electric mountain railway in the British Isles. At the summit it is said that you can enjoy the magnificent view of the seven kingdoms Mann, England, Ireland, Scotland, Wales, the sea and heaven! We’ll also be visiting the resort of Peel with its flat sandy beach and the Cregneash Folk Village where traditional rural crafts of weaving and thatching are demonstrated in tiny white-washed cottages.

Empress Hotel, Douglas*** Overlooking Douglas Bay, The Empress Hotel offers panoramic sea views from many of the bedrooms and from the large full width of the building conservatory, where guests can sit and enjoy the fantastic views. The enviable position on the

Promenade makes this hotel a great base for us to explore the Isle of Man. Your holiday includes:

• 4 nights dinner bed & Manx breakfast • 1 night dinner, bed & breakfast on route, staying at the Holiday Inn*** in Lancaster • Trip to Lancaster • Visit to Laxey Wheel • Trip on the Snaefell Moutain Railway • Morning trip to Peel • Steam train ride from Douglas to Port Erin • Entrance to Cregneash National Folk Museum • Return ferry Heysham to Douglas • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager *Price per person based on two sharing twin / double room.

Single supplement £55, Upgrade to a seaview £20pppn

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

4 days £350pp*

London, Barrow Boys & Bankers Friday 6th to Monday 9th May 2016 Pick up the Dog & Bone and book this one!

We love our London trips and are always on the lookout for something different. This time our treat is a Blue Badge Guided tour of Borough Market, a fascinating area with connections to Shakespeare, Chaucer and Dickens, followed by a tour of London Docks and Canary Wharf. We’ll take to the air with a ride above the Thames on the Emirates Cable Car, the easy way to get from the Greenwich Peninsula to the Royal Docks.

We’ll also be visiting The Royal Hospital Chelsea for a tour with a Chelsea Pensioner and Spitalfield Market. It’ll be the best fun you’ve had in donkeys (ears – years).

Guoman Tower Hotel, London**** This is perhaps our favourite London hotel with a superb location and unrivalled views of Tower Bridge, the Shard and the Thames. Nestled between the River Thames and St Katharine’s Dock and alongside two world Heritage Sites – Tower Bridge and the Tower of London, the Tower Hotel is within easy reach of the financial district,

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Canary Wharf, historic Greenwich and the West End. It even has a Fatboy (Slim – gym).

Your holiday includes:

• 3 nights bed & full English breakfast • Blue Badge Guided Tour of Borough market, Canary Wharf & The Docklands • Visit to Windsor • Trip to Spitalfield Market & Brick Lane • Free time in London • Entrance to The Royal Hospital Chelsea, home of the Chelsea Pensioners • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager *Price per person based on two sharing twin / double room. Single supplement £139

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

5 days £449pp*

Portmeirion & Snowdonia Tuesday 17th to Saturday 21st May 2016 Coastal treats and mountain peaks We start our holiday in the foothills of Wales’s highest mountain with a spectacular trip on the new Welsh Highland Railway taking in the aweinspiring scenery of Snowdonia National Park. For complete contrast we’ll visit the Italianate village of Portmeirion, in search of ‘Number 6’ Patrick McGoohan’s famous TV prisoner. We won’t have to travel far from our lovely hotel to tour Caernarvon Castle. One of the most impressive castles built by Edward I, it’s been described as both ‘a brute of a fortress’ and the dream-castle, ‘the fairest that ever man saw’, of Welsh myth and legend. At the end of our holiday we return to the rails to take a journey of a lifetime to the rooftop of Wales on the Snowdon Mountain Railway.

Celtic Royal Hotel, Caernarfon*** The prestigious Celtic Royal Hotel is in a prime location in the heart of Caernarvon close to the World Heritage Site of historic Caernarfon Castle.

Their excellent service, fine dining, stylish bar and tastefully decorated rooms will make this a very

comfortable base for our holiday. Guests also have use of the gym, a 16 metre indoor heated swimming pool with sauna, jacuzzi, and steam room.

Your holiday includes:

• 4 nights dinner, bed & full cooked breakfast • Train ride on the Welsh Highland Railway • Entrance to Portmeirion • Free day in Caernarfon • Return trip on the Heritage Steam Train, Snowdon Mountain Railway • Visit to the National State Museum • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing twin/ double room. Single supplement £94pp

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS © York Minster Courtesy of www.visityork.org

© RHS Garden at Harlow Carr

© Harewood House Trust

Yorkshire, Harrogate & York

5 days £415pp*

Wednesday 8th to Sunday 12th June 2016 Yorkshire treasures – from tea to Turkish Baths Our lovely Harrogate hotel is the perfect base from which to explore the treasures of Yorkshire, ‘Gods own country’. There’s free time to explore Harrogate, with its magnificent Victorian buildings, 19th century Royal Pump Room Museum, Royal Baths Assembly Rooms or perhaps tea at the famous Betty’s Tea Rooms. We’ll have a day in York where you can amble through the Shambles, visit the stunning York Minster or the award-winning Jorvik Centre. Other treats on this holiday include a visit to RHS Harlow Carr, a relaxing and innovative garden at the gateway to the Yorkshire Dales, a scenic drive to Skipton on market day and a visit to Harewood House, one of the Treasure Houses of England set within a “Capability” Brown landscape.

The Majestic Hotel, Harrogate**** A Victorian landmark, the 4 star Majestic Hotel, set in 8 acres of landscaped gardens is situated at the heart of the spa town. Their hospitality is famed; a welcome tea coffee on arrival, leisurely full English breakfast and delicious three course dinner. There is also full use of the leisure club and free Wi-Fi throughout the hotel.

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Your holiday includes:

• 4 nights dinner bed & full English breakfast • Free time in Harrogate • Entrance to Harewood House • Scenic drive to Skipton on market day • Entrance to RHS Harlow Carr • Day trip to York • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager *Price per person based on two sharing twin/ double room. First 4 singles no supplement, thereafter £80pp.

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

© By Gracious Permission of ‘H.M The Queen’

© Visit Norwich

5 days £419pp*

Sandringham & Norfolk

Monday 20th to Friday 24th June 2016 ‘...the place I love better than anywhere in the world.’ (King George V) The highlight is a visit to Sandringham - the much loved Royal Christmas retreat. Set within 24 acres of stunning gardens, the 19th Century house provides a fascinating insight into the private life of the Royal Family. Many of the Queen’s beloved corgis are buried in the grounds. Browse through the museum containing Royal vehicles, rare ceramics, photographs and memorabilia. We will have a day to explore the City of Norwich, the most complete Medieval city in Britain with over 30 medieval churches within the city walls alone! We’ll then be travelling in style – first on the Bure Valley Railway for a nostalgic journey by steam from Aylsham to Wroxham and then an afternoon cruise on the beautiful Norfolk Broads national park. Our final treat is a visit to Norfolk Lavender where you’ll enjoy seeing the stunning lavender gardens and the lavender oil Distillery.

Q Hotels - Dunston Hall Hotel **** This Elizabethan-style mansion built in 1859 has been lovingly restored to all its former glory. Built

amongst 150 acres of stunning wooded Norfolk parkland and with a spa, indoor pool and leisure facilities to enjoy. There’s an elegantly decorated traditional bar, an impressive restaurant and each of the 169 bedrooms is equipped with modern facilities.

Your week includes:

• 4 nights dinner, bed and full English breakfast • Visit to the City of Norwich • Entrance to Sandringham • Visit to Norfolk Lavender • Day trip on Bure Valley Steam Railway • Cruise on the Norfolk Broads • Use of indoor swimming pool, spa bath, steam room & sauna • Travel by Tally Ho! Pullman coach *Price per person based on two sharing twin/ double room. Single supplement £71

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

Dublin, Wicklow & Kilkenny

6 days £549pp*

Sunday 3rd to Friday 8th July 2016 Landscapes and legends of Ireland The warmth of the Irish abounds in this holiday exploring the heart of Ireland. Enjoy a guided tour of diverse Dublin – a modern and cosmopolitan capital which boasts a rich history. You’ll find stunning examples of architecture dating right back to the original ‘Dubh Linn’ (‘black pool’) settlement. We’ll explore the Wicklow Mountains, travelling through the spectacular scenery of the famous Wicklow Gap to Glendalough. Step aboard a road-train to explore the sights of the city of Kilkenny famed for its medieval mile and strong arts and culture heritage.

Seven Oaks Hotel, Carlow*** Seven Oaks offers a warm Irish welcome and is ideally located just 3 minutes walk from Carlow town centre. Guests have access to the Greenbank Health & Leisure Club, with contemporary facilities.

The hotel’s T.D. Molloy’s Restaurant, serves modern international and Irish cuisine, using fresh local produce, and the Oaks Bar offers a relaxed setting for a taste of the famous ‘Black Stuff’. We also have one night in the Riverside Park hotel in Enniscothy as we prepare for our return trip.

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Your holiday includes:

• 4 nights dinner bed & full Irish breakfast • 3 evenings of entertainment • 1 night dinner, bed & breakfast at the Riverside Park Hotel, Enniscothy • Return ferry crossing Fishguard to Rosslare • Day trip around the Wicklow Mountains • Entrance to Altamont Gardens • Day in Kilkenny including a trip on the Road Train • Visit to Dublin, including city tour with local guide • Free time in Waterford and river trip from New Ross • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager *Price per person based on two sharing twin/ double room. Single supplement £70

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

Cliveden Summer Parterre © Clive Nichols

Hampton Court Flower Show © RHS Neil Hepworth Cliveden Dining Room © John Hammond

Hampton Court Flower Show

2 days £185pp*

Thursday 7th to Friday 8th July 2016 Blooming marvellous!

Set against the magnificent backdrop of Hampton Court Palace, this RHS flower show is the largest flower show in the world, displaying the very best of English gardens with amazing floral arrangements and show gardens.

All the spectacle of Chelsea but without the crush! Our garden theme continues with a visit the National Trust Cliveden with its series of impressive gardens, each with their own special charm of a bygone age. From the formality of the Parterre with its vibrant floral displays to the quirky statuary and topiary in the Long Garden and the famous Clivedon Maze -, there is a garden for everyone. We’ll have a tour of the famous Cliveden hotel where fortunes have been made, plots hatched and history changed... Christine Keeler and John Profumo met here, thus igniting the biggest scandal in British political history.

Your holiday includes:

• 1 night dinner, bed & full English breakfast • Visit to Clivedon grounds & gardens, including tour of the House.

• Entrance ticket to the Hampton Court Flower Show • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager *Price per person based on two sharing twin/ double room. Single supplement £28

Holiday Inn, Shepperton**** A modern hotel set in 11 acres of peaceful leafy grounds, the Holiday Inn is situated close to Hampton Court Palace. There is an indoor heated Swimming Pool, fully equipped gym, hot tub, steam room.

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

7 days £699pp*

Channel Island Hopping Thursday 28th July to Wednesday 3rd August 2016 Island stepping stone between England and France We start our Island hopping on the Island of Guernsey with its beautiful coastline and fascinating history – from Neolithic times to its 5 year German occupation in WW2. From here we’ll hop over to the Island of Herm, a tiny but beautiful haven with no cars, no crowds and definitely no stress. Our next Island hop is to Sark, where our mode of transport here will be a charming carriage ride, peeping over the pretty hedges with the gentle clip-clop of horses on country lanes. We then head to our lively resort hotel in bustling St Helier on Jersey. We’ll tour the island and also have some free time to take in the lovely atmosphere of the town with its old quarter, museums, shops and galleries.

The Peninsula Hotel*** Vale, Guernsey This hotel is set in five acres of grounds in a prominent sea front position, in the Vale Peninsula overlooking two sleepy fishing bays. Your fourcourse dinner and buffet breakfast will be served in the Sarnia restaurant.

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The Merton Hotel*** St Saviour, Jersey Our favourite in Jersey, this excellent hotel is 15 minutes walk from St Helier via a pretty park. Buffet style meals are served in the Belvedere restaurant.

Your holiday includes:

• 6 nights dinner, bed and breakfast – 3 in Guernsey, 3 in Jersey • Half day trip to Herm • Full day trip to Sark including 2 hour carriage ride • Full day trip around Jersey • Return port/hotel transfers on Guernsey and Jersey • Return travel to ferry ports by Tally Ho! Pullman coach • Accompanied by our tour manager *Price per person based on two sharing twin/ double room. Single supplement £140

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

6 days £649pp*

Isles of Scil y Monday 15th to Saturday 20th August 2016 A place like nowhere else in England The Isles of Scilly lie just off the coast of Cornwall but seem like a world apart. Every inch of these 200 low lying isles form an Area of Outstanding Natural Beauty and everyone who visits here falls in love with the Scillies lifestyle. We’ll be based on St Mary’s the biggest and most populated island and the hub of Scillonian life. Outside the hustle and bustle of Hugh Town, St Mary’s still has more than its fair share of dreamy beaches, complete with white sand, tranquil waters and stunning seascapes.

We will also visit the island of Tresco and the world famous Abbey Gardens with their extraordinary collections laid in zones such as “Higher and Lower Australia”, “Mexico” and “South Africa Cliff”.

You will need a reasonable level of fitness as long periods of walking is involved.

The Atlantic Hotel *** Located on the stunning Isles of Scilly, the Atlantic Hotel combines great hospitality with uninterrupted views of the bustling harbour and spectacular coastline. This 25 bedroomed hotel is in the heart of

St Mary’s, where the buildings are golden granite, the beaches are white and often empty and the countryside and coast are stunning all year round.

Your holiday includes:

• 5 nights four course dinner, bed and full Cornish breakfast • All ferry crossings, from mainland and to the islands • Local tour guide and guided walks for three days on different Islands • Entrance to Abbey Gardens • Free time on St Mary’s • Travel by Tally Ho! Pullman coach to and from Penzance • Accompanied by our tour manager *Price per person based on two sharing twin/ double room. Sea view £10pppn, No single rooms available

Book online: www.tallyhoholidays.co.uk

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HOLIDAYS

8 days £779pp*

Chateau des Comtes de Challes, Chambery France Saturday 3rd to Saturday 10th September 2016 Scenery, cities and wine tasting Explore this beautiful area of France from the luxury of your French chateau. The scenery will be the star on this alpine break but there are many treats on offer such as the spa town of Aix-le-Bains, Chambery ‘the capital of the Alps’ and the town of Annecy, the ‘Venice of the Alps’ with its flowerdecked quays, medieval arcades and quaint streets. Other highlights are the medieval walled town of Perouges, one of the most beautiful villages in France, the World Heritage city of Lyon.

With so much beautiful scenery it’s easy to see why these towns and villages have been loved across the centuries.

Chateau des Comtes de Challes*** A charming castle hotel set in the Savoy French Alps near Chambery. You’ll be surrounded by stunning landscape with mountains, lakes and vineyards.

The hotel has a heated outdoor pool. A beautiful terrace with mountain views, Michelin listed restaurant and even a wine tasting cellar which holds and astonishing 15,000 bottles of wine.

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Your holiday includes: • 7 nights dinner, bed and Continental breakfast • Guided tour of Aix-les-Bains • Boat trip on Lake Bourget and Savieres canal • Visit to Abbey d’Hautecombe Cistercian monastery with audio tour • Free time in Challes-les-Eaux, and walking tour of Chambery • Day trip to Annecy with half day guided tour • Visit Perouges & Lyon with guided tour • Outdoor heated swimming pool • 2 nights bed, breakfast & dinner at the Novotel Reims Tinqueux • Return ferry crossing Dover/Calais • Wine tasting evening • Travel by Tally Ho! Pullman coach • Accompanied by our tour manager *Price per person based on two sharing twin/ double room. Single supplement £170.

Upgrade of room £84pp

Book now: call 01548 854067 or 01752 893480

RIVER CRUISES

Cruise European Rivers and Waterways – New cruises from Fred Olsen This must be the most relaxing way to enjoy cruising at its very best. Our 2016 Fred Olsen cruise selection includes new itineraries that nose into some of the most beautiful rivers and waterways around Europe, in the small- ship luxury of the Braemar. Cruise with Tally Ho and your holiday will include ‘door to board’ transfers to the departure port at Southampton – it couldn’t be easier.

Braemar ‘Elegant but not stuffy’ best describes the atmosphere you’ll discover on board Braemar.

Expansive windows, large open decks and terraces, as well as a spectacular five-deck atrium create a wonderful sense of space. Dining choices include the voguish Thistle restaurant and the informal Palms café. The cosy Braemar Lounge and other public rooms and bars retain an atmosphere of refined elegance – ideal for meeting fellow passengers. In the evening, relax and be entertained in the Neptune Lounge whose shimmering stage backdrop highlights spectacular

cabarets. Port lectures, classical music and dancing takes place in the charming Coral Club while the Skylark’s glass doors lead onto a terrace, the perfect venue for dancing the night away under the stars.

What’s Included in your holiday: • On board accommodation and all meals and snacks throughout your cruise • Our rivers and waterways cruises on P27 also include all drinks • Complimentary teas and coffees at selected venues on board and in your cabin • All entertainment and sports and leisure facilities • All port taxes for UK ports, Scottish ports of call • Porterage on –board • Travel to and from Southampton

Book online: www.tallyhoholidays.co.uk

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RIVER CRUISES

Waterways of Scandinavia

14 nights from

£1,699pp*

Departs 21st May 2016

The Jewel in the crown of this Scandinavian holiday is elegant St Petersburg city ‘The Venice of the North’. You’ll also be cruising to the Swedish Fjords and cities in Sweden, the Oder River to Szczecin in Poland, Copenhagen in Denmark and Tallinn in Estonia.

Rivers of France and Spain

14 nights from

£1,799pp*

Departs 16th July 2016

Enjoy over 300 nautical miles of stunning scenic cruising and sail straight to the heart of enchanting French and Spanish cities via the beautiful Seine, Guadalquivir, Gironde and Garonne Rivers. The Braemar can take you right into the heart of Seville where you can explore the UNESCO-listed Catedral de Sevilla and beautiful Real Alcázar – as soon as you set foot off the ship.

Rivers of France 30th August 2016

11 nights from

£1,499pp*

Enjoy mile-upon-mile of daytime scenic cruising through the fantastic French countryside as you make your way to charming ports of call. Cruise along the Seine to Rouen and the Gironde and Garonne Rivers straight to the UNESCO-listed heart of beautiful Bordeaux – the ‘Pearl of Aquitaine’.

Please contact us for a full itinerary for any of these cruises, we have a selection of cabins available * Prices are for twin inside cabins. Please enquire for prices of outside and single cabins

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Book now: call 01548 854067 or 01752 893480

CRUISES

Christmas & New Year in the Canaries

18 nights from

£2739pp*

Departs 20th December 2016 Escape the chilly weather of December and enjoy a memorable festive period in the warm sunshine of the Canaries on this fantastic Christmas cruise.

Spend Christmas Eve in the magical Moroccan city of Casablanca and relax on the beautiful beaches of Arrecife on Boxing Day – the perfect tonic after spending the ‘big day’ at sea enjoying the special festivities on board the ship.

See out the final week of 2016 touring the gorgeous Canary Islands, arriving in Tenerife on New Year’s Eve. Welcome the arrival of 2017 in style in Santa Cruz where fantastic firework displays will fill the sky with vibrant colours as the clock strikes twelve and extravagant parties continue long into the night – an unforgettable way to bring in the New Year.

The Balmoral Balmoral is Fred Olsen’s largest and newest cruise ship, named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous space for guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants Avon and Spey - are also in keeping with the Scottish rivers theme. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge and spectacular seascapes in the Observatory Lounge.

*Price is based for twin outside cabin. Please enquire for prices of inside cabin and single cabins.

Book online: www.tallyhoholidays.co.uk

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TRADING CHARTER

Tally Ho! Trading Charter Bonded Coach Holidays Group - Trading Charter Tally Ho Coaches Ltd, Kingsbridge, TQ7 1ES Why should I read this page?

What happens if you change my holiday?

Because it is very important. Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us. When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party the terms of these booking conditions. This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the non-exclusive jurisdiction of the English Courts. These contract terms and financial guarantees will not apply to any holiday involving any type of flight. Instead, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday.

The arrangements for your holiday will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor and we will do our best to keep you informed. If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration fee. In either case we will pay you compensation according to the scale set out below. A significant change includes a change in departure time or return time of more than 12 hours, a change of departure point, location of resort or quality of hotel, (excluding single overnight hotels on touring holidays where the quality of the hotel is comparable), a change of mode when crossing the Channel, or the specification of the coach.

How and when do I make this contract with you?

We welcome you making contact with us in a number of ways. Whichever way you contact us the contract is made when your booking is entered on to our reservation system and we issue a confirmation of booking. We will send you, or your agent the confirmation of your booking within 10 days. Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, immediately of any errors.

How is my holiday money protected?

We subscribe to the Code of Conduct of the Bonded Coach Holidays Group (“BCHG”) of the Confederation of Passenger Transport UK. BCHG requires a bond to be taken out to provide protection for your holiday money in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers.

Scale of Compensation We will pay you compensation for significant changes on the following scale:

BCHG Consumer Guarantee

Period before departure in which significant

The Bonded Coach Holiday Group guarantees to bona fide customers that in the event of failure of a bona fide Member, it will: (1) wherever possible, arrange for a holiday or tour to be completed; (2) where failure occurs after a holiday has begun, arrange for customers to be returned by an appropriate means of transport to their UK area of departure; (3) if the holiday or tour cannot be completed as planned, the reimbursement of payments made by the customer to the BCHG Member.

change is notified to you or your agent More than 22 days 14 to 21 days 8 to 13 days 0 to 7 days

When do I need to pay for my holiday and how much?

At the time of booking you will need to pay a deposit for each person named on the booking. The balance must be paid before the dates listed below. If you book within our balance due period you will need to pay the total holiday cost at the time of your booking. If you do not pay the outstanding balance for your holiday on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below. The date of cancellation will normally be the date you confirm in writing that you intend to cancel or 15 days after the balance due date, whichever comes first. Deposit £50.00 per person.

Your balance is due 8 weeks prior to departure.

If I use an agent who does my money belong to?

Your agent will hold your deposit on your behalf until we issue a confirmation of your booking. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward to us.

Can you change the price of my holiday after you have issued the booking confirmation?

The price of your holiday is fully guaranteed and will not be subject to any surcharges.

Can I change my holiday arrangements?

After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so.Any changes must be notified to us in writing and signed by the person who signed the booking form. If we are able to make the changes an amendment fee of £5.00 per booking will be payable plus any additional charge for the facilities requested. Any significant alteration after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling.

Can I transfer my booking to someone else?

You can transfer your booking to someone else provided you give us reasonable notice. This person must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than seven days prior to departure. We will make an administration charge of £5.00 p/p for every transfer we make plus any reasonable additional costs caused by the transfer. You will remain responsible for ensuring that the holiday is paid for by the balance due date.

How can I cancel my holiday?

You, or any member of your party, may cancel at any time provided that the cancellation is made by the person who signed the booking form and is communicated to us in writing via the office at which you made your original booking. You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers.Your cancellation will take effect from the date when either the travel agent or we receive your written confirmation of your cancellation. You must also return any tickets or vouchers that you have received.

A reduction in room occupancy may increase the charges for the remaining passengers by the application of supplements for low occupancy of rooms.

Scale of Cancellation Charges Period before departure within which cancellation of holiday price is received . Cancellation charge as a % written More than 42 days 41-29 days 28-14 days 13- 1 days Departure day or later including voluntary termination whilst on holiday

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If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment by you we will offer you the choice of: A comparable replacement holiday if available; or: a replacement holiday of lower quality together with a refund of the price difference; or: a full refund of the money you have paid. When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.

Deposit only 60% - or deposit, if greater 75% 100% Total holiday cost

Amount per person Nil £10 £15 £20

Payment of compensation according to the scale set out above will not affect your statutory right to claim further compensation if, in all the circumstances, you remain dissatisfied. If, prior to departure, we make a significant change to your holiday arrangements or cancel your holiday we will pay you compensation on the above scale unless:• the holiday is cancelled because the number of persons who agreed to take it is less than the minimum number required, and you were informed of the cancellation in writing.

• the holiday is changed or cancelled by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised.

These circumstances include war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures and adverse weather conditions.

Payment of compensation according to the scale set out above will not affect your statutory right to claim further compensation if, in all the circumstances, you remain dissatisfied. If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements, or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure, or to an alternative location that we agree to, Unless the change is as a result of unusual and unforeseeable circumstances beyond our control (as described above), you will also be entitled to compensation.

What is the extent of your liability?

We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard; if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment. We do not accept responsibility if the failure, death or personal injury is not caused by any fault of ours or of our agents or suppliers or is caused by you or someone not connected with your holiday arrangements; or if the failure, death or personal injury is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided. For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is twice the price the person affected paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday.

If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability which we may have to pay compensation is limited in line with the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). You can get copies of the relevant conventions from the Internet. You should also note that these conventions may limit or remove the carrier’s liability to you and the amount which the carrier has to pay you. If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness. Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

Book now: call 01548 854067 or 01752 893480

TRADING CHARTER What do I need to do if I have to complain?

If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately. If they are unable to resolve the problem to your satisfaction you should complete a Holiday Report Form which is available from the driver/representative. You will be given a copy of this report which you should keep. If, on your return from holiday, you remain dissatisfied you should write to us within 28 days. In your letter you will need to quote your booking reference number, holiday number, departure date and the number of the Holiday Report Form [or alternative method of identifying the form] which you completed at the time. If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it.

IWe will take into account the date you first drew the problem to the attention of our driver/representative or supplier when responding to your complaint and it may affect your rights under this Trading Charter if we have not been able to investigate and remedy the situation at the time. The Confederation of Passenger Transport UK has an arbitration scheme and full details are available from them. This scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury.

If I do not agree with your decision can I request arbitration?

Yes you can. If we cannot resolve your complaint amicably you may request that the dispute is referred to an independent arbitration scheme established by the Confederation of Passenger Transport UK (CPT).

Full details of this scheme will be provided on request or you can obtain a copy from CPT. This arbitration scheme provides a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs. This scheme does not apply to claims for an amount greater than £1500 per person. There is also a limit of £7500 per booking. Normally there is a time limit of 9 months from the date of return from your holiday within which to request arbitration but in exceptional circumstances the scheme can be used beyond this date. This scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury.

Coach seating There is a seating plan of the coach for each holiday, but it is possible that on occasions operational reasons will require a coach with a different configuration to be used. We therefore reserve the right to alter a coachseating plan and allocate seats other than those you have booked. Requests for particular seats can be made on most holidays when booking but because allocations are made on a first come, first served basis you are recommended to book early. When your booking is confirmed you will be offered the best seats that are available at that time. If you know someone who may want to book later but sit near you please discuss this with the booking clerk at the time you make your booking. Specific seats will not be allocated on coaches which operate on feeder services between joining points and main holiday departure points.

Health & Safety on holiday In some foreign countries, standards of infrastructure, safety and hygiene may be lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection.

Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet “Health Advice for Travellers” published by the Department of Health. Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel. During the journey we will provide comfort stops as frequently as possible. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.

Passenger behaviour We want all our customers to have a happy and carefree holiday. But you must remember that you are responsible for your behaviour and the effect it may have on others. If you or any member of your party is abusive or disruptive or behaves in a way which, in our reasonable opinion, could cause damage or injury to others or affect their enjoyment of their holiday, or which could damage property, we have the right, after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you. The coach driver/representative, ship’s captain, or authorised official of other means of transport is entitled to refuse you boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive. If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you.

Pick up point, itineraries, travel documents and passport You are responsible for ensuring that you are at the correct departure point, at the correct time, with the correct documents and we cannot be held liable for any loss or expense suffered by you or your party because of an incorrect passport or late arrival at the departure point. If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of six months after your scheduled date of return. Non-UK citizens must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking for one of our holidays. The name on the passport must match the name on the ticket. If someone in your party changes name after the booking is made you must tell us immediately so that we can issue the ticket in the new name. When you have paid the balance we will send you or your booking agent all the necessary labels so that you receive them in good time for your holiday.

Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time. If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement. Tally Ho Coaches Limited reserve the right to modify itineraries to conform with requests from the competent authorities in the United Kingdom and any other sovereign state through which the tour will operate. Included excursions are detailed on the relevant brochure page and refunds will not be made for any excursion not taken. Optional excursions may be booked and paid for in resort but these will not form part of the package booked with us.

Admission fees to buildings, grounds etc. are not included in the price of the holiday unless otherwise stated on the relevant brochure page.

What happens if I am delayed?

Your travel insurance may cover you for some delays. In addition where you are delayed for more than six hours in any one day we will seek to minimise any discomfort and where possible, arrange for refreshments and meals.

Do I need to take out travel insurance?

We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges. You do not need to take out our travel insurance but you should have insurance, which is at least as good or better than the insurance we offer. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may incur on your behalf which would otherwise have been met by insurers.

What assistance will you give me if things go wrong when it is not your fault?

If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance.Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings.

Our consent will be given subject to you undertaking to assign any costs, benefits received under any relevant insurance policy to ourselves. We limit the cost of our assistance to you and any member of your party to £5,000 per party.

Special needs Unfortunately, many hotels overseas do not provide adequate facilities for guests with mobility problems or who suffer from other disabilities. But whether you are planning a holiday overseas or in the UK, please notify us before you book if you or any member of your party has special needs or suffers from any disability.

We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible. If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions or boarding and travelling on the coach or other means of transport you must let us know in advance. Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip.

Special requests If you require a special diet please tell us before booking, or as soon as you are medically advised, and send us a copy of the diet. We will notify the hotel or hotels on your holiday but please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so unless the hotel has confirmed in writing that a special diet will be catered for. Where we think that a hotel is likely to be unable to cope with a special diet, we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge. Any extra costs incurred must be paid to the hotel by you prior to departure from the hotel. You should also detail any other requests, for example, low floor rooms, particular rooms or locations on the special requests section of the booking form.

We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled. If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel. Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is a guaranteed requirement.

Disabilities and medical problems Should you or a member of your party have any medical condition or disability that may affect your/their holiday or that of other passengers, you must provide full written details to us at the time of booking so that we can advise you of the suitability of the holiday. This applies whether the booking is made on-line, in person, in writing, or by telephone. If a particular issue is identified, we reserve the right to request a doctor’s certificate confirming that the passenger is fit for travel and reserve the right to refuse any booking in the absence of such doctor’s certificate being produced upon request.

If a passenger requires personal assistance (for example but not limited to assistance with feeding/dressing/ toileting/mobilising) then this passenger must travel with an able bodied companion/carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking. Coach drivers/Tour Managers are unable to offer such assistance.

Whilst we will make every reasonable adjustment to do so, if we are unable to accommodate the needs of a passenger or believe that the medical condition or disability of a passenger is likely to adversely affect other passengers, we reserve the right to decline the booking. We also reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and subsequently decide that we are unable to accommodate this passenger.

This applies whether we advise that we are unable to accommodate a passenger either before departure or during the holiday and if this occurs during the holiday then we will seek the additional costs of returning the passenger home.

Force majeure Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation where the performance of our contractual obligations is prevented or affected (for example but not limited to delay, cancellations, change of itinerary, change of accommodation, change of transport) by “Force Majeure”.

Force Majeure means an event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid and is therefore an event beyond our or the supplier’s reasonable control.

These events include but are not limited to strikes, riots, political/civil unrest, government acts, hostilities, war, threat of war, terrorist activity or threat of terrorist activity, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation problems, airport closures, and severe weather conditions. We suggest that you take out adequate travel insurance to cover such eventualities. (In the unlikely event that the performance of our contractual obligations are prevented or affected due to Force Majeure after departure, we regret we will be unable to make any refunds (unless we obtain any from our suppliers). Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. We will follow the advice given by the Foreign Office.

This trading charter applies to holidays only – not day trips or cruises.

All terms and conditions are available online. www.tallyhoholidays.co.uk Book now: call 01548 854067 or 01752 893480

Book online: www.tallyhoholidays.co.uk

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Relax, we’ll take you there... www.tallyhoholidays.co.uk • 01548 854067 Call us today and we will be very happy to help with your enquiry or booking. Booking is easy...

• V isit: Tally Ho Holidays, Station Yard, Kingsbridge, TQ7 1ES • Call: 01548 854067 • Email: holidays@tallyhocoaches.co.uk

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• Book online: www.tallyhoholidays.co.uk • Please call us if you would prefer us to come to your home to discuss your holiday booking

Book now: call 01548 854067 or 01752 893480 UK & European Coach Holidays • Short Breaks • Days Out • Cruises