International Travel College

With campuses in Botany Town Centre, Takapuna Beach and the heart of Auckland, ITC makes it easy to get where you want to go.

All our courses are approved and accredited by the New Zealand Qualifications Authority. ' 2006 The International Travel College of New Zealand Freephone 0800 TOURISM (0800 868 747) Tel +64 9 373-5510 Fax +64 9 373-5757 Email college@itc.co.nz Website www.itc.co.nz City Campus & Head Office: ITC House, Level 4, 9 City Road, PO Box 6009, Auckland City Botany Downs Campus: Level 1, Fountain Lane North, Botany Town Centre, East Tamaki Takapuna Campus: 51 Hustmere Road, Takapuna Beach

prosp ectus

Welcome to The International Travel College of New Zealand. We hope this information helps you with your course selection.

Please contact us if you require any further information or would like to have a look through your preferred College Campus.

Guten morgen

Hola amigo

Mi chiamo

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one of the top three industries in the world

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...Please mind the gap when boarding the train”

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WHY PEOPLE ARE GETTING INTO TRAVEL

WHY NEW ZEALAND IS THE IDEAL PLACE TO STUDY

The travel and tourism industries continue to attract those looking for an interesting and fun career that still offers future security. With the current rate of growth, travel and tourism is set to be one of the top three global industries within the next decade. That’s why a qualification in the travel arena offers such an everexpanding range of career opportunities. Right now there are people working in travel jobs that never even existed three years ago. And in three years time there will be people working in travel jobs that don’t even exist now.

New Zealand is the ideal place to start your new career in travel and tourism. 1.5 million tourists come here every year, and more than one million kiwis travel overseas annually. It’s as simple as that – the more people travelling in and out of New Zealand, the greater the demand for skilled travel and tourism employees to ensure they have a great travel experience. New Zealand tourism needs people here right now.

DON’ T JUST THINK GLOBAL, BE GLOBAL! How would you like to arrange hot air balloon flights in Kenya, or jumbo jet flights to Paris? Are you interested in checking-in travellers at Auckland International Airport; guiding tourists through London; managing a ski field in Colorado; working behind the scenes in Canadian tour operating; or organising conferences in Melbourne?

People that work in these industries the world over use the same technical skills taught at the International Travel College, so an ITC qualification truly helps to make the world your office, and gives you career opportunities in every single country.

And if you’ve set your sights on working overseas the prospects are just as good! The continued worldwide growth of travel makes career opportunities overseas a genuine reality.

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You only have to look at international job websites to see this for yourself! Or your ambition may be to spend part of your life seeing as many places as possible? You’d be mad not to take advantage of the discounted travel and educational trips that are a normal part of the tourism industry!

HOW TO GET INTO A TOURISM OR AIRLINE CAREER Just like anything else in life qualifications are essential to get your foot in the door – they also help you build a career, not just get you a job. A recognised qualification will keep your career moving and ensure you’re not left behind in the fast paced Airline, Travel and Tourism worlds.

The International Travel College of New Zealand, and the tutors they employ, will help you into the career that’s right for you as well as give you advice on all the current opportunities, here and overseas.

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Let s talk a little bit about us

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Who you rd ad dy ?

ABOUT ITC

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Training exclusively in Airline, Travel and Tourism, we truly are specialists in our field. ITC courses are designed to ensure you get the best out of your time with us, with small class sizes and individual attention.

You’ll gain industry knowledge, develop team and interpersonal skills, and with new friends and colleagues you’ll have fun all along the way. This is why ITC continues to attract enthusiastic people of all ages and cultures, and to focus on creating a quality experience, both for you while training with us, and for the company who employs you. Because at the end of the day ITC only survives by turning out students of the highest calibre. When they go out to the workforce it’s our reputation that’s at stake not just theirs.

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All ITC courses are therefore aligned with the current needs of the industry. This means that ITC graduates have the most up to date range of practical skills, knowledge and technical abilities for successful entry into the Airline, Travel and Tourism Industries.

PEOPLE THAT JUDGE THE BEST JUDGE US THE BEST The International Travel College of New Zealand holds the international quality award ISO 9001:2000, a unique award for a travel and tourism college. This award from the International Standards Organisation provides you with assurance of the highest quality of teaching, learning environment, resources, and support services. The College commitment to excellence has also been recognised nationally by winning the New Zealand Tourism Awards two years running in 2005 and 2004.

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As a recent winner of the New Zealand Tourism Awards the International Travel College is recognised as New Zealand’s premier Airline, Travel and Tourism College.

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ITC holds Microsoft Computing Certification which ensures global recognition for ITC students computing studies.

The value of ITC courses is unmatched, and is supported by our unique price guarantee. (See page 14 in the course content booklet for details) ITC is also proud to be associated with the world renowned University of Cambridge (UK) as an accredited Cambridge International Exam Centre. This offers students the unique opportunity to gain a University of Cambridge qualification as part of their travel and tourism courses.

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real world training

ACTIONS ARE MORE POWERFUL THAN WORDS

Employers want well-trained graduates to hit the ground running and be effective from day one. To achieve this ITC blends practical learning and product knowledge together with realistic interactive sessions. The learning is dynamic, interesting and most importantly, relevant.

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All our courses contain a high level of computing which is essential in today’s travel and tourism industries.

Students have access to the five key Computerised Reservations Systems in use around the world.

This provides them with an instant competitive employment edge.

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ITC keeps close contact with key industry employers to make sure our courses are up-to-date with the latest trends, systems and practices. We do this to make sure the skills we teach give you the tools and confidence to get the best jobs on offer. Our courses are well paced with no time wasted, and everything revolves around providing you with practical, professional and relevant skills.

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It goes without saying that our campuses provide a great learning environment, with well equipped training rooms, computer and internet labs, Travelworld Suites, tutorial study rooms and comfortable student lounges.

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LEARN FROM THOSE THAT HAVE BEEN THERE ALREADY The ITC tutorial team are all hand picked for their extensive travel industry experience within New Zealand and overseas.

They bring a real depth of skill and expertise to the classroom, and their industry knowledge makes them a valuable resource for students. All our tutors are encouraged to return to the industry regularly to ensure their knowledge continues to be updated. They are skilled in all areas of airline operations, fares and ticketing, travel consulting, tour operating, corporate and leisure travel, conference organisation, hotel reception, tour guiding, travel wholesaling, computing, marketing, general management and safari operations.

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training

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TEACHING IS ONLY THE BEGINNING At ITC we don’t just provide training courses – we actively help you into your first job. From day one you will be provided with information and guidance to develop a clear career path into the Airline, Travel or Tourism world.

Goal setting, CV preparation, professional letter writing, interview skills, corporate presentation, job referrals and the College Industry Expo, all ensure that ITC graduates are in demand by employers here and overseas. Our course schedule, designed to release small groups of students into the industry throughout the year, ensures that each student is provided with individual support into work.

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study at a great place

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EMPLOYMENT

EXCELLENT RESOURCES

Our training provides an excellent foundation for your new career in the Airline Travel and Tourism industries. There’s a wide range of jobs to choose from, and we will provide you with the guidance and support you need to plan your career path and achieve your employment goals.

All travel and tourism classes are taught using the latest real-world resources and systems. ITC is one of the only Colleges in New Zealand to cross-train on both the GALILEO and SABRE computerised reservation systems, with training in the full range of applications used in today’s travel industry.

Well established industry partnerships provide students with a natural link into work, and many jobs are taken up by ITC graduates before they are even advertised.

These industry partnerships mean that ITC students are regularly selected to work in major tourism conferences and high profile tourism events, such as the Americas Cup and Lions Rugby Tour. This provides invaluable work experience and unique access to job opportunities for ITC students.

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Our Lifetime Career Placement means that these employment support services are provided not just during your studies, not just at the end of your course. We will provide that unique service to ITC graduates forever, or as long as you need us!

This is a winning formula, and has resulted in an enviable 89% job placement rate for ITC Graduates! That means that nine out of ten students are working in the industry within three months of completing their course. With an ongoing skill shortage in the Airline, Travel and Tourism industries we believe we can make this 100%!

OUTSTANDING FACILITIES Our City Road Campus is only minutes away from Queen Street and the Aotea Centre. Our Botany Town Centre Campus is located within the heart of the Shopping Centre, surrounded by street cafes, shops and an added bonus – free parking! Our Takapuna Campus is directly opposite Takapuna Beach in Hurstmere Road, a fantastic place to study and handy to all amenities. All our campuses feature well equipped training rooms and computer labs, free internet access, self study and recreation areas. Our Travel World facilities recreate the travel industry, such as travel agency, hotel reception, airport check-in or flight attending activities.

STUDENT SATISFACTION If you really want to know what it’s like at ITC, then ask our students! They regularly tell us that they love their time with us, enjoy the courses, learn heaps, and that it was all we promised it would be! As a result, around 40% of students enroll at the College as a result of being recommended by a friend or colleague. Student evaluations are available for you to look at in any of our campuses, and on our website.

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>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>> Unique International Travel College >> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Course Content > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > >> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>> >> > >>>>>>>>>>>>>>>>>>>>>>> > > > >>>>>>>>>>>>>>> C

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+ A combination of National Certificates in Travel, Tourism AND Computing 5

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+ Unique Cabin Crew training leading to recognised Certificate from Cabin Crew Direct, and Flight Attendant training in an airline cab trainer + University of Cambridge Career Awards in Travel & Tourism and Computing

+ Microsoft globally recognised computing Certification 7

+ Experiential and creative teaching that makes the learning FUN for everybody!

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+ TWO computerised reservations systems: GALILEO and SABRE

+ Organised programme of industry field trips 9

+ Guest speaking events facilitated by industry suppliers + Teamskills and leadership training

COURSE 10 CONTENT

+ Industry work experience opportunities

+ Advanced selling and travel consultancy training

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+ Career preparation workshops, personal presentation, CV preparation, interview profiling

+ Full student event programme throughout your course, such as sports days, beach barbeques, cultural lunches, travel quizzes, pop idol and more! + Lifetime career placement service

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Flight attending training on ALL courses. This offers you a taste of working life within an airline. It takes place at a CAA approved centre using their 747 CAB trainer, the only centre in New Zealand to offer this inflight simulation facility. Developed in conjunction with international airlines the training is delivered by experienced flight attendants.

Students also have the opportunity to study for a Cabin Crew Certificate, an online training programme that provides you with the necessary knowledge to prepare applications for airline cabin crew jobs. Please note that airlines conduct their own in-house training for ALL new flight attendants as a matter of course, and do not recognise prior training in this field. These workshops are all that is needed to prepare yourself for employment applications.

TOURISM INDUSTRY EDUCATIONAL VISITS

Educationals (or familiarization trips as they are known in the industry) are a key feature of all ITC travel and tourism courses. Your visit programme may include adventure trips such as bridge climbing, abseiling, rock climbing or horse riding. Corporate visits include insights in the workings of hotels, airlines, travel agencies or tour operators. Our unique cultural training programme includes a special Marae visit and hangi, providing a great opportunity to learn first hand about Maori culture and tradition.

OUR success leads to YOUR success...

Call us today on 0800 868 747

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FLIGHT ATTENDING TRAINING

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Guten morgen

Konnichi wa

Aloha

Mama mia

Yiassas

Bula

Hola amigo

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PATHWAY into the world of airline, travel & tourism 4

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LEVEL Employment in Airline, Travel, Tourism or associated industries, or further tertiary studies at university level

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LEVEL 4

LEVEL 3

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Diploma in International Tourism & Travel Management

Either: Certificate in International Travel, Tourism & IT, or Certificate in Airline & International Travel Agency Operations

Certificate in Travel & Tourism

+ This chart illustrates the pathways for students to plan their career in Airline, Travel and Tourism, from entry level into employment. + Students can enter at any level provided they meet the entry criteria, based on existing qualifications, age, and any relevant work experience. + Students who have recently left school, or who have no New Zealand based commercial work experience are advised to enter at Level 3.

+ Students who are making a career change, and who may have relevant service industry experience, or who are well travelled, may enter at level 4 or 5. Discuss your options with our Recruitment Advisor. + Students studying on the Diploma in Tourism & Travel Management Level 5 course can pathway directly into University studies with Auckland University of Technology (AUT).

Contact the College for more details on this and other Uni-link programmes.

DESCRIPTION

EXAMPLES OF JOBS

+ Owner/Operator of agency or tour company + Travel office manager/team leader + Product development + Sales & Marketing +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Progress through to this Intermediate level qualification + International/Intermediate or enter directly here. International qualifications and travel consultant options to specialise in travel/tourism or information + Airline reservations technology. A comprehensive course which meets NZ + Fares/ticketing and international industry standards. + Hotel reception + Conference or event organiser +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Entry level qualification provides you with + Junior/domestic travel consultant essential local qualifications for the airline, + Hotel service staff travel and tourism industries. An excellent + Wholesale consultant foundation programme. + Visitor Information staff +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Pathway from the Level 4 course, or students may enter directly via previous work experience or existing relevant qualifications. Provides invaluable general management, marketing and business start-up package.

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If you can’t take time out to join in College studies, or don’t want to be out of the workforce while you upskill, then ITC Direct online or distance learning is perfect for you.

ITC Direct courses allow you to study at home to get the training you need, and the job you want, without leaving your front door!

Study at your place, and at your pace. You can study when you like, where you like, as long as you finish the course within the maximum time allowed.

Courses include internationally accredited online internet-based courses, and courses based around workbooks and study kits.

The choice is yours. Fees are very affordable, and access to student loans and allowances is available on some courses.

WHAT CAN I STUDY WITH ITC DIRECT?

Certificate In Cabin Crew Preparation An international qualification that provides you with all you need to get started. Airlines carry out all their own inhouse training once you are employed, so training is provided that will help you through the selection process and prepares you for a career in the airline world.

Cabincrew.com is internationally accredited and endorsed by major airlines around the world, including Emirates, Gulf Air and Easy-jet – the worlds’ most successful airline. The course takes around 30 hours – and is a great intro into the airline industry.

Computerised Reservations Systems - VIASINC Almost all jobs in airlines, travel agencies and wholesalers require you to have a working knowledge of computer reservations systems. With several systems available it can be confusing as to which one to study. ITC offers you one programme that covers several systems, including Galileo, Sabre and Amadeus – the world’s most frequently used computer reservations systems. This is an online programme and requires around 100 hours of study.

IATA Diploma

National Certificate in Travel & Tourism Level 3 Core Skills

The IATA Foundation Diploma recognised by more than 52 countries, is the world’s most well known and respected qualification. ITC are able to offer this qualification exclusively as a distance learning option – supported by our experienced tutor team who will provide you with help and support through your studies.

The course requires around 250 hours of study, and you can apply for student loans and allowances to finance your studies of this programme. This is a great course, and graduates enjoy greatly enhanced job opportunities both in New Zealand and overseas.

If you have the personal discipline, motivation and commitment, you might like to study for a full National Certificate. The National Certificate in Travel & Tourism will provide you with an excellent introduction into the travel and tourism industry, covering a range of modules in customer care, communication skills, destinational knowledge, foreign exchange, fares & ticketing. Student support is provided every step along the way, and summer schools, tutorials and local assessment events mean that personal contact is assured during your studies.

For further details on any of these courses, or to enrol please call us on 0800 TOURISM [0800 868 747] or visit www.itc.co.nz for full information.

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STUDYING JUST BECAME A LOT EASIER 6

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Check out the course outlines in this prospectus, with details of course content, qualiďŹ cations and course fees. Because we know the industry and our products so well, we are happy to recommend the course that best suits your needs. We have regular start dates, small class sizes, and the enrolment process is simple. Our Recruitment and Careers Advisors provide help with access to student loans and allowances, and can arrange accomodation and local information for out of town students.

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