CAMEA Connect Issue 7

Page 1

CAMEA CONNECT

ISSUE 07

2014


04

AWARD WINNING PRODUCTS – BUYERS LABORATORY

11

CAMEA SUCCESS STORIES – WE WANT TO HEAR YOURS!

23

DIS PRODUCTION PRINTING TRAINING

IN THIS ISSUE:

LATEST NEWS

TRAINING

04 – Award wining products 06 – Staff Profile 11 – CAMEA Success Stories 22 – New(s) in the Office - Direct Mailing 23 – Follow Us

10 – Office Systems Training 18 – Customer Engineering Training 19 – Key Operator Train-the-Trainer 20 – Key Operator Training - Advance 21 – Key Operator Training - Foundation 23 – DIS Production Printing Training

TECHNICAL NEWS

11 – Konica Minolta wins BLi Summer pick 15 – First Sale(s) of the C1085 14 – Benchmark with bizhub PRESS 2250P 17 – Konica Minolta expands reach in APAC 22 – NEW(s) in the Office World Cup Football Banner Blue Angel Mark awarded

09 – Smart Database System 16 – Universal Printer Driver 17 – Windows XP Logo Removal

COUNTRY NEWS 15 – Nigeria First Sale(s) of the C1085

MARKETING 22 – Instant Perfection, Direct Mailing

Scan the QR code for direct access to the digital version with working links of CAMEA Connect.

About the Front Cover image: Otuo Age Grades Festival in Nigeria - Otuo is made up of 12 quarters namely: Amoya, Ohigba, Oluma, Amoho, Olila,Orake, Obo, Uree, Imafen, Iyeu, Iziokhai, Ighera, Ugba etc. These quarters represents the twelve men that migrated from Benin. The age group ceremony or festival is celebrated every four years. There are many festivals in Otuo that includes Ohen and Oko. The festivals are normally done on market days known as the Ewo market day. The Otuo Ukpesose festival (Itu masquerade) are namely: Oluu, Ugbokpa, Osa, Ogbogbomudu, Aghalasasa and Otusogha.

Please email your stories to CAMEA Connect camea_newsletter@konicaminolta.eu www.konicaminolta.eu Konica Minolta Business Solutions Europe GmbH Oftec Business Centre 2 Notabile Road Birkirkara Malta Layout Design: Oliver Ukat Text: Pauline Galea and Diana Lavender. Front cover & page 3 image: © Oliver Ukat.


CONTENT/EDITORIAL 02/03

Welcome to Issue 7 Hello and welcome back. Issue 7 already - time does fly at the moment. This time of year things always go at bit quieter in the CAMEA area due to Ramadan. But this will soon change. Big events are planned - and I must say our team is really looking forward to these events. One of the upcoming events I would like to highlight is the PP training in Istanbul, Turkey. Our Business Development team has organised a Production Printing training for all our distributors in September. This event will also host the official launch of the C1060-1070, C1085, C1100 and the C2250P. Application and sales training are also included in this 3-day event. Have you heard of Digital 1,2,3,4? Four more reasons not to miss this event. So please attend this training, but make sure you book in time as places are limited. In this issue we are proud to announce that Konica Minolta has won the BLi Summer 2014 Pick Awards. Not for 1 but for 5 monochrome MFP’s. Our application PageScope Mobile was also awarded with a Summer Pick Award. Konica Minolta convinced the Jury across all areas - reliability, image quality, ease of use and productivity. Read the full press release on page 8. Wishing you all a great Summer!

Until we meet again, Yours,

Mark Oldfield Senior Area Manager CAMEA & Head of Malta Offices Business Operations Division Konica Minolta Business Solutions Europe


Award-winning products run our Business - Quality, Consiste When Buyers Laboratory, the leading provider of testing services and intelligence in the document imaging industry, awards its A3 MFP “Line of the Year” award, they look for products that deliver the best value and performance. For the 4th straight year in a row, that product line is from Konica Minolta Business Solutions. Why? Konica Minolta is all about quality—surpassing the competition time and time again with its colour output, ease of use, and so much more. In all, Konica Minolta has taken home an unprecedented 4 BLI “Line of the Year” awards, 28 “Pick of the Year” awards, and 10 “Outstanding Achievement” awards. Just more reasons why you should take a closer look at Konica Minolta. Why Konica Minolta is rated the best of the best? “What it boils down to with Konica Minolta is consistency,” says George Mikolay, BLI Senior Product Editor for A3/Copier MFPs. “No other vendor brings the same high level of performance across its product line to the same degree.” In BLI’s rigorous two-month laboratory evaluation, Konica Minolta’s bizhub® MFPs have proven again and again that performance matters. BLI technicians have praised these MFPs for their superiority in many areas—scan speeds, print quality, colour consistency and simplicity of operation. We’ve also won BLI recognition in these other important categories: – 19 “Pick of the Year” business

colour products, ranging in speed from 21 ppm to 80 ppm. – 9 “Pick of the Year” monochrome products, ranging in speed from 21 ppm to 90 ppm. – 9 “Outstanding Achievement” awards for innovative design since 2006, including essential areas such as security, print drivers, control panel design and energy efficiency. – Industry Design Firsts: Konica Minolta was among the first vendors to offer hard drive overwrite as a standard security capability, provide optional biometric authentication, and create a customisable print driver that lets each user bring up the functions they use most on one tab. – Bright, Consistent Colour Output is yet another differentiator for Konica Minolta. “All of Konica Minolta’s tested colour devices received high marks for both business graphics and photographic images, producing bright, saturated colour, natural flesh tones and smooth overall output.” In 2012, Konica Minolta US became the first winner of BLI’s award for “Solutions Line of the Year” for a comprehensive portfolio of solutions that make us a trusted partner for customers who need a complete

end-to-end document solution. Further expanding the capabilities of our outstanding product line is bizhub Extended Solution Technology (bEST), which allows Konica Minolta to provide seamless integration with self-developed and industry-standard solutions to help control costs, heighten security and streamline the process of capturing, routing and managing documents: – PageScope® Enterprise Suite, an integrated toolset to help customers monitor and manage output devices on their network, track and reduce print costs, increase document security and more. – Unity Document Suite, a versatile document management and format conversion solution that sends, converts, recognizes and archives documents to a variety of back-end systems. – Universal Print Drivers, a free UPD that increases print productivity and reduces administrative costs by providing a single printer driver solution for all devices. – Seamless Software Interface: other partner solutions available for Konica Minolta A3 MFPs include Equitrac Office, Equitrac Express, Print Audit 6, NSi AutoStore, Nuance eCopy ShareScan, Nuance eCopy PDF Pro Office and Fiery VUE. A touchscreen control panel with superb ease of use...


AWARD NEWS 04/05

stency, Reliability and Innovation

Konica Minolta has also been recognised for the fast, simple operation of our bizhub touchscreen panel—allowing users to switch easily among three different interfaces, with enhanced support for familiar drag-and-drop and pinch-to-zoom functions as well as the ability to rotate pages in scan preview. Users can even choose between a touchsensitive or hard key numeric keypad. About Buyers Laboratory LLC Since 1961, Buyers Laboratory LLC (BLI) has been the leading global independent office-equipment test lab. It has a long-standing reputation for being the industry’s most

trustworthy and complete source for quality testing services and global competitive intelligence. In addition to publishing the industry’s most comprehensive and accurate test reports on office document imaging devices, each representing months of exhaustive hands-on testing in BLI’s U.S. and UK laboratories, BLI has been the leading source for specifications/pricing databases on MFPs, printers, scanners and wide format devices. With its “Pick” awards, BLI gives special recognition in each category twice a year to those products that provided the most outstanding performances in BLI’s

exhaustive lab tests. Its “Outstanding Achievement” awards acknowledge products or capabilities that stand out for attributes such as innovation, usefulness, energy efficiency or value. “Line of the Year” awards, presented once each year, recognise the vendors whose product lines are judged to be the best in their respective categories based on their cumulative test results. To download the brochure “Award-winning products run our Business” click on the link below: http://issuu.com/kmcamea/ docs/bli_line_of_the_year_award_ brochure/1


STAFF PROFILE

Manager Regional Sales CAMEA Strategic Planning Manager CAMEA

In this issue we are meeting up with Shintaro Inoue - ‘Simon’ to most people - Manager Regional Sales CAMEA and Strategic Planning Manager CAMEA. Could you tell me a bit about yourself? I have been working in Konica Minolta for a total of 12 years now. In Europe, I was based 3 years in Germany, where I was responsible for sales control regarding the Pan European Office business. In May 2013 I moved to Malta. My current role is Regional Sales manager for the CAMEA region. During most of my career with Konica Minolta, I’ve been abroad, including Hong Kong and China where I worked close to production side. What is your background? I graduated from Keio University where I majored in Commerce. During my University time I also spent 1 year in Vancouver - Canada, to study English. Where would you like to be in your career five years from now? I would like to reach a turnover of 50 million euro in the CAMEA region as soon as possible and perhaps even in the next year 2015!

What is your personal mission statement?

What are you most proud of? 1. My Family.

2.

My responsibility in the company now.

3.

Number of countries I have visited – I don’t remember exactly but around 40 countries? But I believe this number will

Was there a person in your career who really made a difference? • There are many people who made a difference in my career but surely in each sense, there was at least one.

Going my way – I have to find my way by myself, never guided by someone. Make the people i’m involved with or the staff happy. And at the end of the day have a good laugh.


Doaremon - Japanese Cartoon Caracter.

STAFF PROFILE 06/07

increase since I am responsible for the CAMEA region and visit a lot of countries because of my work.

like to read all types of books from fiction to economy. What would you do if you won the lottery?

What do you like to do most in your spare time?

Buy house in Japan as a rental property. And a nice trip somewhere in the world!

When I was in Japan and Germany, I used to play football or golf. But after I moved to Malta and especially after I became a father in December 2013, my life changed totally. Now I mainly take care of my little boy during the weekend! There’s no right or wrong answer, but if you could be anywhere in the world right now, where would you be? In terms of life, Japan especially Kyushu, at the West side of Japan where we can enjoy nice Sushi, Japanese BBQ and drink Sake What’s the last book you read? Normally I read Japanese book so it will not be for your reference. But I

If you could choose one super hero power, what would it be and why: I am not sure if you know Japanese Cartoon called “Doraemon”. In this cartoon, there is the tool called the “anywhere door“ this door can bring you to anywhere you want to go. But this would be problem as I can’t get any air miles from this airline…. ;-) What is your favorite memory from childhood? When I was a child, I lived in Paris for one year. My father was stationed there for his business. Now I regret not learning French during that period!!!

In the next issue of CAMEA Connect we will be talking to Thomas Udolph - Business Support Manager for the Central Asia Region.


Konica Minolta wins BLi Summer 2014 Pick Awards for 5 monochrome MFPs and for its app PageScope Mobile

Konica Minolta Business Solutions Europe (Konica Minolta) has won the Summer 2014 Pick Awards for its A3 monochrome multifunctional peripherals (MFP) bizhub 754e, bizhub 654e and bizhub 454e, its A4 monochrome MFPs bizhub 4750 and bizhub 4050 and its mobile application PageScope Mobile. The award has been granted to Konica Minolta by Buyers Lab (BLI), an independent company that evaluates office document equipment and solution products based on an extensive list of different criteria. The Pick Awards are granted twice a year. “In January this year, Konica Minolta already received the 2014 A3 MFP Line of the Year award four times in a row. And now we won again one important BLI award. This is the proof of the success of Konica Minolta’s ongoing quest to meet different customers’ needs across diverse work environments and of its commitment to the development of a wide range of products featuring advanced, user-friendly technology”, says Olaf Lorenz, General Manager, International Marketing Division Konica Minolta Business Solutions Europe. Konica Minolta convinced the jury across all areas - reliability, image quality, ease of use and productivity. In particular, the award has been given to the bizhub 754e,

bizhub 654e and bizhub 454e due to their high level performance and durability while giving an exceptional print image quality. Additionally, their conveniently designed control panel featuring such functions as touch and swipe scrolling convinced the jury. Moreover, the print driver MyTab function is enabling custom configuration of the user’s most frequently used features. The bizhub 4750 and bizhub 4050 received the awards for their high reliability and image quality. Besides, their excellent control panel permits flexible and intuitive operation via the

INFO-Palette Design – an interface enabling the easy customization and development of related applications through the utilization of an integrated protocol and a standardized API. Both systems offer scalability via Open API and reduced TCO values. The application PageScope Mobile, which is offered both as iOS and Android mobile application convinced the jury by its robust feature set including a wide range of settings for printing and scanning and other useful functions. Moreover, its security standards are outstanding due to the jury’s opinion.


AWARDS/TECHNICAL 08/09

Smart Database System by Adrian Paul Debono - Technical Specialist CAMEA, Support Competence Center Malta, Service & Support Division

In this issue of CAMEA Connect, we would like to remind you about the Smart Database System which is available to all of our CAMEA partners via Infohub. In Smart, one may find a vast amount of information including: • the newest version of the Service Manual for each machine • the newest version of the User guide for each machine • Step by step procedures including pictures and Movie Guides. As can be seen below, one may find the Service Manuals and User Guides for most machines. By selecting the required model, the user can then opt to either; view the manual (and particular chapter) online or to download the manual as a PDF.

angles making use of different illumination situations. • Panel Simulation - Operate a demo panel by a click of your mouse without actually connecting remotely to machine.

The system is also very handy for technicians with smart-phones or tablets, as the system is also accessible through the PDA (Mobile) Version. This provides the ability for technicians to

On this page you will see a screenshot example of each function. Maintenance on videos to disassembly maintenance.

Handsexplain and

• 3D Electrical Parts Layout Moveable views that allow transparent illustration of products from different

access the manuals online from the field. In addition to the above, one may also find Visual Contents such as: • Setting Up Procedures Pictures of basic steps to unpack and set up the product and corresponding options. • Movie Clips - for Periodical

We would also like to invite you to our webinar, during which we will be giving a demonstration of this system. The invitation to this event will be sent out to our technical contacts in the coming days. Should you require any further information or assistance regarding the Smart Database System, do not hesitate to contact us on our team’s email address; scc@konicaminolta. eu.


Office Systems Training - OSDC Malta Office

by David Fava - Business Development Specialist

This issue brings us to our 7th Office update and I think that the topic to be discussed today is a little bit overdue. In today’s issue we will discuss the Office Systems Training which is held at our Office Systems Demo Centre (OSDC) at our Malta Office. At the end of last year, we introduced a new catalogue which catered for Office Systems Training services that were possible to be offered here at our Malta Office. This training was made available to all our distributors, complimentary, at no charge. All of this was as an effort to increase awareness of the Konica Minolta Solutions Portfolio – which unarguably, will be the new way forward in our industry. With the ‘box moving industry’ becoming a thing of the past now, our business is not solely tied to this anymore and it is a must to innovate and rejuvenate our way of doing business. Hence, we must learn to give more prominence to these emerging markets, such as the Solution Industry. Our training is aimed at doing just that. In the CAMEA region, such business might still be considered as something very new and for which reason, many still fear to accept the shift of focus from hardware business to software

business, however, the sooner we realize this, the better it will prove to be in the longer term. Being prepared and having a specialized team of employees dedicated to Software Sales and Maintenance is what will determine survival in this new and exciting industry. With this in mind, we cannot stress more the importance of such trainings. Apart from the fact that this training is offered free of charge, we also offer financial support to those that attend the training. Each distributor is allowed to send up to two participants. Training duration is one full week and involves both hardware and software (i.e. hence the name office systems training), and with the main focus being the software side. In fact, only the first day is reserved

for discussing hardware systems – especially allocated for newcomers to the industry. If participant concerned has been long in the business and knows hardware well, we can focus more on software specifications; time allocated is flexible, depending on the situation. Our latest participant for the OSDC Training was Mr. Jason Monreal from our distributor in Malta, OGL. I would also like to take this opportunity and congratulate Jason upon successfully attending this course; I know it was a big challenge for him since it’s his first time being exposed to this industry. Our target is that the participants would replicate the Software Solution environment they witnessed during training back at their own offices and showrooms. This would allow them to be selfsufficient in demoing the necessary software to potential clients. Hit the link below and check out our OSDC catalogue so that you can understand better how the training is structured. http://issuu.com/kmcamea/docs/ osdc_services_catalogue/1 If you require any additional information regarding the training, contact me directly via e-mail david. fava@konicmainolta.eu I would be more than glad to help. Until the next one, ciao! Left: Jason Moreal - OGL and (right) David Fava.


NEWS/LOCAL EVENT 10/11

CAMEA Success Stories…We want to hear yours! We all have our showcase customers and projects… the ones we are proud of and use as references with other clients and prospects. They help us gain credibility and also to demonstrate our competence. Now imagine having not only your own showcase projects, but also those of your fellow Konica Minolta distributors from the rest of CAMEA to draw on. Furthermore, imagine having them recognized officially by Konica Minolta as a success story. The chance of hitting a strong similarity with a current prospect increases with the larger number of projects on file, and the fact that these are from CAMEA will make it easier for the prospects to associate with them since they will not assume that the gains made where only possible in a considerably different market like Europe or the US. In view of this, we have put together a set of questionnaires to gather Success Stories from you, in order to evaluate and compile them accordingly. These Success Stories will typically fall under one of the following categories: • OPS / MPS • Production Printing • Vertical Approach • Wide Format You may also have a different category or idea in mind. In this case, please do discuss this with us for consideration. In any case, such stories should not be traditional ‘box moving’ business that is won mainly on price criteria! Moving forward, we are putting in place a specific workflow to process these Success Stories as follows: Step 1 – Notification by Distributor

to Malta Office about Success Story idea. The Distributor should send a short description of an idea for the creation of a Success Story to his responsible Business Support Manager and Shintaro Inoue (Regional Sales Manager). This should include: • Success Story Category (from 4 options mentioned above) • Client Name • Number and Models of KM machines involved • Approximate Project Value Step 2 – Confirmation on Success Story Validity (1 week) The Business Support Manager would evaluate internally together with the Business Development team and Sales & Marketing Support Manager to confirm the validity of the idea and prepare a structured information gathering exercise. This will usually be in the form of a questionnaire and request for associated photos and client authorization (if applicable).

Step 3 – Gathering of Information by the Distributor (3 weeks) The distributor will be required to gather and submit the information requested in order to put together the Success Story. This will be according to clear and formatted requests by Malta Office in the form of fillable forms and questionnaires according to the category of Success Story being discussed. Step 4 – Processing of information Submitted (4 weeks) Once Malta Office receives the information from the Distributor, this will be processed and compiled into the actual success story. This can involve further coordination with the Distributor for clarifications and confirmations and will take a maximum of 4 weeks. The above process will take a total of 8 weeks. Upon completion, the Success Story will be considered for inclusion in the CAMEA Connect newsletter and also made available to the rest of the CAMEA distributors as a marketing tool. See page 12 & 13 for a Success Story example.




First sale(s) of the C1085 in the CAMEA Region

Our Nigerian distributor, Syksat, was the first CAMEA distributor to sell the C1085 in our region. We spoke to Mr. Ramzi Debbs, from Skysat, to find out a bit more about not only the 1st but also the 2nd C1085 sold in our CAMEA region. The first C1085 was sold to a Large Print shop in Warri. Warri is one of the hubs of petroleum related businesses in Southern Nigeria. It is a commercial city in Delta State. “Our Client has been talking about a C8000 for about 6 months now, and we converted him to a C1085 as it was just launched. We already have clients with a C8000 & C7000 in Warri, and were able to convince our client that he will have the latest and newest machine from Konica Minolta. This will able him to

be more competitive. At the same time, this client also purchased the KIP C7800, to produce posters and other A0 jobs for his print shop. This machine was sold jointly by our Lagos Team headed by Mr Dare” said Mr. Debs. Mr. Dare will be attending the PP training in Istanbul for further specialisation in September. The second C1085 is going to the Diocese of Nnewi, in Anambra State, South-East Nigeria. The Diocese of Nnewi is a major church that will use the full option C1085 to produce and print their weekly church programs, flyers, pamphlets, burials, wedding announcements ... etc. A lot of the big churches in Nigeria have huge printing presses,

and operate a separate division running commercial printing, both to cater for their own printing needs, for the church members, but also for members of the public. This machine was sold by Mrs. Roselyn who operates from our Abuja Branch. Speaking on behalf of Konica Minolta, Ms. Beatrix Dancs, Business Support Manager for North West Africa: “I would like to pass on the congratulations to Skyst’s Sales Team. The C8000 was a successfull model in Nigeria. Looking at the current sales of the C1085 and the C1100 we hope that these succesor models wil exceed the sales results of their predecesor and increase the Production Printing Market share for the Konica Minolta brand together with Skysat Nigerias’ team.”


PRODUCT NEWS 14/15

First sale of the C1100 in the CAMEA Region Weeks from now TESCO Jordan will be officially launching the new range of Konica Minolta production printing machines at the Jordan Print and Pack 2 exhibition. We spoke to Talal Al-Hayek - Director of Office & Printing Equipment - from Tesco. “The Jordan Print and Pack is the biggest exhibition for the printing industry professional in Jordan. This is an excellent opportunity to get in touch with all major players in this field. Following the unparalleled success we had in the first edition of this event; we are looking positively towards this event to maintain and increase our market share in the local digital printing market. We plan to participate with the new lineup from Konica Minolta, our new flagship bizhub PRESS C1100 and the amazing series of the bizhub C1070. We are trying to increase the awareness for the superior advantages of this new series, in terms of excellent media handling, outstanding image quality and ultimately low running cost. In cooperation with Konica Minolta CAMEA we are planning special promotions on the new models, and we are expecting to exceed the success of the first edition of the event. Only a few months ago, the Konica Minolta booth at IPEX London had many Jordanian printing professionals visit. They showed a keen interest in Konica Minolta new flagship i.e. the bizhub C1100. We already had initiated the sales process with one of Jordans leading printing companies and are currently in the advanced stages. We expect to close the sale in the upcoming Jordan Print and Pack 2.

PRESS machines in the region since April this year.

The C1100 has definitely arrived, Cheers!” Speaking on behalf of Konica Minolta – Middle East Region, Senior Business Support Manager, Ted Walker was proud to be the first Area in the CAMEA Region to take delivery of Konica Minolta’s latest and fastest Digital Production Press machine. Jordan has been facing many problems over the past 3 years with the financial burdens of catering for the huge refugee problem as a result of the problems in Syria. Despite these difficulties, Technical Equipment and Supplies Company (TESCO) have risen to the challenge and have delivered 7

With the current high demand for high quality, quick delivery print runs, TESCO will be displaying the latest bizhub PRESS C1100 digital printer at the the Jordan International Printing Expo from the 8th – 11th of September 2014. We are optimistic that demand will be high, both from new customers and also a number of existing Konica Minolta customers who have already purchased earlier models and are now wishing to upgrade the machines to meet the increasing demand for digital printing as the market responds to the increasing need for shorter response times for high quality printing which the traditional Offset printers are unable to respond to. We expect the C1100 and also the new C1085 models will be in high demand.


Universal Printer Driver by Lars Moderow - Team Manager Office Printing Internaltional Marekting Division - BEU

“Good things come to those who wait” is surely not a prominent saying in our business, especially if we do have a requirement by our (MA) customers that we couldn’t fulfill for a long time. The requirement I am talking about is the Universal Printer driver that we have offered through the recent years, which unfortunately quite often didn’t got the acceptance by our customers, especially those from the Major Account side. However, we have not only waited for those recent years. Thanks to all your feedback, reports and strong pushes, we had finally achieved the start of a new development for the UPD, targeting full customer acceptance and implementation of latest requirements. The first result of this development will be next upcoming release of UPD MR5+ which is going to be released beg. of September (this year). This new version does not only include a big list of new items, but is already proven to be accepted by our customer base. Within June, KMI together with the colleagues from BUS and BEU, visit several MA customers to present the new UPD version. One prominent name for this visit has been “Allianz”, which is well known to be one of our largest GMA customers. All of those visited companies confirmed that the MR5+ is an acceptable solution and that they are (now) willing to implement the UPD from Konica Minolta. For this proof Konica Minolta had to fight hard, as nearly all customers compared our UPD with the market reference – the HP UPD driver. But we made it.

be available on time for each new product launch. 2.

3. What will the latest version offer: 1.

On time for new products: UPD will now be released 4 times per year, and will

Switchable Device Selector: We were providing in the past UPD Setup and “Device Selector” installation method, or so called “Dynamic Mode”, which was more a Mobile printing solution. However we realized that this was not best suited for Corporate Users, and decided to now also provide standard Microsoft Installation method (Add Printer, Point and Print, Print Management Console, ...), without using Device Selector, or so called “Traditional Mode”. With “Traditional Mode”, our UPD becomes a fully standard driver, without the need for complicated and proprietary KM installation methods. The switch between Dynamic Mode and Traditional Mode can be done at installation time (UPD Setup or Add Printer), as well as after Installation. Multilingual Suppor t (MUI): UPD now became Multi-lingual (one Driver supports all languages), allowing Multinational companies to deploy easily in their MultiLingual Environments.

4.

MSI Packages: In addition to usual Driver distribution, UPD will now also be distributed as MSI Packages. MSI packages allows distributing UPD as an Application, therefore allowing deploying using standard deployment methods or tools such as Microsoft System Center Configuration Manager (SCCM).

5.

Fully scriptable: Thanks to “Traditional Mode” and MSI Packages, UPD deployment can now be fully automated by scripting, which is very appreciated in Corporate Environments.

6.

PCL5 Support: UPD will now support PCL5, in addition to current PCL6 and PostScript.

7.

DriverAPI: UPD will support DriverAPI, which will allow Applications and Utilities to be built to control our driver. For example, one application will be to provide a Driver Configuration Tool to allow configuring UPD default driver settings, therefore eliminating the need for many Customized drivers.

8.

Administrator

Continued on Page 22.

Resource


PRODUCT NEWS 16/17

Windows XP Logo Removal from Datasheets

Please find below the corresponding infohub links for your Datasheet update. The update was mainly made to remove the Windows XP logo and the indication in the specs, as Windows XP is not longer supported. The links below are linked to Infohub. You must have access to Infohub to open the links.

Office bizhub C3110 - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/FF4585999 CA4C3D8C1257CA9004171CC?O penDocument bizhub C224e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/DACCB12 B61971AA4C1257B09004C87BC? OpenDocument bizhub C284e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/160F19951 932529EC1257B09004D1A7B?Op enDocument bizhub C364e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/7368F1710 57D44A4C1257B09004D7D7B?Op enDocument bizhub C454e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/F06E843F A9D4D343C1257B2F005034F8?O penDocument bizhub C554e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/10C0594B 223BD66FC1257B2F00514E15?O penDocument bizhub C654e - Datasheet

https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/72D28833 6D2E2931C1257B6C0028BDB6?O penDocument bizhub C754e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/794C4CD7 C64DD574C1257B6C0029051E?O penDocument bizhub 3320 - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/8DBF6BC E96D57442C1257C05004730BF?O penDocument bizhub 4020 - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/FC18E1BD 4D704CCFC1257C0500478D43?O penDocument bizhub 4050 - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/75E0992A 7054E6B3C1257C5B00407AB7?O penDocument bizhub 4750 - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/34CE5755 81CFED46C1257C5B00421E1D?O penDocument bizhub 224e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/B2421DA7 77FBA5ACC1257BEC004C6DDC? OpenDocument bizhub 284e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/E53FFD51 88C0C3D6C1257BEC004D1509?O penDocument bizhub 364e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/312078587 2983E2EC1257BEC004D40BB?Op enDocument bizhub 454e - Datasheet https://infohub.konicaminolta.eu/

C12574DA003DEC82/0/2127E405 D048D209C1257BEC004E3AE5?O penDocument bizhub 554e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/ADFD5051 30C6F6C5C1257BEC004E61E1?O penDocument bizhub 654e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/97AA8D40 48B2D3B4C1257BEC0031341B?O penDocument bizhub 754e - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/6C40B514 AE4A2C98C1257BEC0031D852?O penDocument bizhub 3300P - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/87CE8A75 34D28962C1257B1300471459?Op enDocument bizhub 4000P - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/6EA87619 C7EC2AF9C1257B130047D98B?O penDocument bizhub 4700P - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/711CC2ED B32EAFCEC1257B13004912BA?O penDocument bizhub C3350 - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/B48B7F1B F8601669C1257C21004292DB?Op enDocument bizhub C3850 - Datasheet https://infohub.konicaminolta.eu/ C12574DA003DEC82/0/FB5BC8F DE2F75673C1257C2100436218?O penDocument


Customer Engineering Training on C1100/C1085

There are still places available for our Technical Training on bizhub PRESS C1100/C1085 incl. IC-308/IC-310 and IC-602. So far only 2 distributors have registered from CAMEA so we urge you to act fast before this training is fully booked. ATTENDANTS: Experienced field service technicians who are trained and experienced in: • bizhub PRESS C7000 or C1070 • Fiery controller • KM own controller • preferably Konica Minolta Color Care 2

INTENDED AUDIENCE: Distributors without own technical training who want to enroll their field service engineers to further qualify within the colour production print product range. DURATION: • 8 days • Week 1: Mon, 11.00 h - Fri, 14.00 h • Week 2: Mon, 11:00 h – Wed. 14:00 h LOCATION: Langenhagen, Konica Minolta Academy

TRAINER: Hartmut Reiners, Konica Minolta Academy MAXIMUM PARTICIPANTS: 8 TRAINING LANGUAGE: English TRAINING DATES: 27th of October - 5th of November 2014


TRAINING NEWS 18/19

Key Operator Train-the-trainer Program

In preparation for the launch of the new Degas and Chagall systems, this training is aimed at preparing your Key Operator/customer trainers to deliver professional training to your PP customers (post sale). TRAINING CONTENTS: • Print engine: C1060/C1070/C1085/C1100 • Print controllers: KM (IC-602), Fiery and Creo • Print applications: Drivers, Color & Job Centro, CWS, Color Care, color Profiler suite etc. LEVEL OF TRAINING: 1. Advance Level: for established key operator trainers who are already experienced on previous Konica Minolta PP systems. 2. Foundation Level: for new key operator trainers / trainers with limited exposure to the KM PP products. DURATION: • 5 days • Beginning on the first day at 11am. • Ending of the last day at 2pm. LOCATION: Konica Minolta Customer Training Centre’ in Solingen, Germany. TRAINING DATES: 13TH October - 17th of October - Advanced Level - 4 places available. 17th November - 21st of November - Advanced Level - 4 places available. You will find full details about the training program within the following pages. Unfortunately the Key Operator Trainer – ‘Foundation’ Training is only available from the 18.08.2014 -22.08.2014, however we understand this can be a very short notice. We will inform you if this particular training will be scheduled for a later date.

Should you be interested to register for any of these training programs, please send a mail to Ms Pauline Galea - pauline.galea@ konicaminolta.eu - at your earliest convenience. Do not hesitate to contact her should you require any further information. As usual, we will register the participants on “first come, first served” basis.



TRAINING NEWS 20/21


NEW(S) in the office

INTERVIEW

Instant Perfection direct mailing state-of-the-art in colour MFP market (segment 3 / 4 / 5).

With the “Competitive Encounter” for the bizhub C224e to C554e sales representatives will get a helpful tool pointing out outstanding strengths to show the competitiveness of this new colour device. The specifications are weighted against each other and marked with traffic lights to indicate the weaknesses and disadvantages of the competitor’s systems. Fourteen new competitor models were recently added. All judgements are based upon the current

Complete URL to Competitive Encounter bizhub C224e to C554e v2.0 / December 2013 Document (Word and PDF) on InfoHub Web Server: https://infohub.konicaminolta.eu/4125 6D65003A2928/0/3CDBEC98EC55E B83C1257C3E003ABB85?OpenDocu ment and Complete URL to Side by Side database bizhub C224e to C554e v2.0

INSTANT PERFECTION.

The new bizhub PRESS C1100 series – so efficient, you won't believe your eyes. Dear Mr/Mrs Mustermann, If you look close enough, there really is no reason why digital colour printing should not be high-performance. Our two new digital colour production printers, bizhub PRESS C1100 and C1085, are proof enough. They not only print to perfection but also improve performance on all media. Whatever volume your orders have: The bizhub PRESS C1100 series will produce them with utmost productivity and efficiency.

The Marketing Team from BEU has developed a readymade mailshot template to promote the new bizhub PRESS C1100 series. It highlights the unique selling points and can be customised. Should you wish to utilise the mailshot for your local marketing activities then please send an email to Diana Lavender and she will assist you further. You can email her on: diana.lavender@konicaminolta.eu

Continued from Page 16. decide to provide better support to (Corporate) Administrators, providing a new “Administrator Resource Kit” both on Product DVD’s and Public Web. This Administrator Resource Kit is a collection of tools and documentation to assist Administrators deploying KONICA MINOLTA devices and drivers in Corporate environments and provide extensive and up to date information. For example, it will include our UPD MSI Packages as well as relevant White Papers and upcoming Utilities.

The bizhub PRESS C1100 series maximises uptime, helping you process more print orders and create new revenue sources. – – – – – –

Get more jobs in the shop Broaden your business opportunities Extend your range of digital print offerings Go beyond your customers’ professional expectations Keep your system ultimately available Show consideration for the environment

THE bizhub PRESS C1100 SERIES: MAKES DIGITAL PRINTING INSTANTLY HIGH-PERFORMANCE INSTANT PERFORMANCE with Konica Minolta's large diameter fusing INSTANT STABILITY thanks to automated colour management INSTANT PAPER FEEDING with unparalleled media processing technologies INSTANT QUALITY with Konica Minolta's high performance toner and latest image processing technology INSTANT AVAILABILITY via easy operation INSTANT SUSTAINABILITY with high energy savings and use of recycled materials

But the development will not end with MR5+, already the next releases are planned and schedule to really convince all of our customers of the Konica Minolta Universal Driver. MR6 (schedule for December’14) 1. PCL5c and PCL5e support 2. Citrix 6.5 certification and MR7 (scheduled for March’15) 1. Driver API 2. SNMPv3 3. Update of Administrator Resource Kit. To make the market aware of our latest developments, we will

MR/MRS MUSTERMANN, SCAN FOR YOUR PERSONAL ONLINE TOUR TO INSTANT PERFECTION. instant-perfection.konicaminolta.eu/performance

provide the UPD a special section on our website promoting the new features. This will as well be the place to provide the ARK to our customers. To provide a better overview and to discuss the details and answer questions, we will provide a webinar at the beginning of September. Once again, thanks for all your support and requests to make this development become true. Please share as well this news with your colleagues from sales and service side.


NEWS IN THE OFFICE/FOLLOW US 22/23

Follow Us... You now have the opportunity to follow us on the following Social Networks:

Daily updates are posted on Facebook containing the latest developments, so why not hit the “Like” button and keep up to date with CAMEA. Click on the Facebook logo for a direct link to the CAMEA Facebook page.

DIS Production Printing training and Customer Demonstration

Or enjoy a little “Tweet” with us on Twitter. You can follow our tweets by clicking on the Twitter logo above.

by Andrea Peresso - Business Development Specialist

Hello everyone, once again I would like to update you with the activities going on at our DIS. During the month of May we were pleased to have with us Mr. Roman Akalelov a sales team member from our Kazakhstan distributor Infoland LLC who attended the PP Sales training and the PP applications training. Mr Akalelov got the opportunity to experience the day to day scenario of an actual commercial print shop by preparing jobs for print, printing and also completed all the finishing requirements such as trimming and laminating using the offline finishers available at the DIS. He was also trained on all the PP applications ranging from Variable data printing, Color coverage Analyzer, workflow management and Web to print solutions. During this month we also had 2 separate Customer demonstrations. 3 customers from Infoland LLC – Kazakhstan and 2 customers from Office Group – Libya who were invited to come over to our DIS for various demonstrations on our

Hardware and software solutions. From Infoland we had with us: • Mr Kanat Ospanov - Kazrena (Kazakhstan Research and Education Networking association) • Mr Oleg Vlasslov - Alseco IT software solutions • Andrey Ostapchuk - CDOPMAT Print Shop. From Office Group Limited: • Mr Maklouf Abubaker Masoud & Mr. Abdelgader M. Khamees - (Ras lanuf - Oil Refinery) Once again I would like to remind our readers that all the information regarding the DIS sales training is available in our catalogue of services. Should you require more details or a copy of the catalogue please feel free to send me an email: andrea.peresso@konicaminolta.eu

Follow us on YouTube. Konica Minolta has their very own channel and with loads of educational and informative videos to choose from, there should be something for everyone. Just click on the logo and subscribe to the channel.

Contact Us...

 If you have an editorial contribution available you would like to feature in the next issue of CAMEA Connect, please feel free to submit your contribution before the 21st of August 2014. You can email this to: camea_newsletter@ konicaminolta.eu We will be in touch! All other ideas, feedback and suggestions are more than welcome too! We look forward to receiving your emails. Until we meet again.


Expanding our mutual collaboration, for a partnership with a strong future and joint success in transforming business together, adding value to our customers’ business:

KONICA MINOLTA MAKES HISTORY Winning the A3 MFP Line of the Year Award for the fourth year in a row

There could hardly be a better start for Konica Minolta Business Solutions into 2014 than with winning the BLI’s A3 MFP Line of the Year for the fourth time in a row – unparalleled in the decades-long history of BLI Awards. Each year Buyers Lab, world’s leading provider of information and testing services to the document-imaging industry, awards the vendor whose product line is best, based on an extensive list of criteria. Konica Minolta convinced the jury across all areas - reliability, image quality, ease of use and productivity.

www.konicaminolta.eu

Konica Minolta Business Solutions Europe GmbH Europaallee 17 30855 Langenhagen Germany Tel.: +49 (0) 511 74 04-0 Fax: +49 (0) 511 74 10 50


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