CAMEA connect issue 17

The Konica Minolta - CAMEA Golf Cup Final

CAMEA CONNECT

ISSUE 17 2017

05

CEBIT 2017; KONICA MINOLTA DRIVES DIGITAL TRANSFORMATION FORWARD

11

KONICA MINOLTA‘S NEW A4 COLOUR SERIES

14

KONICA MINOLTA - CAMEA GOLF CUP FINAL IN SA

IN THIS ISSUE:

MARKETING NEWS:

AWARD NEWS:

04 – The CAMEA daily business 05 – CeBIT 2017; digital transformation 06 – Staff Profile - Adrian Paul Debono 08 – bizhub 266/306 10 – Konica Minolta focuses it’s research on the Internet of Things and joins LoRa Alliance 11 – Konica Minolta’s new A4 colour series offers rich functionality and smooth intergration with A3 devices 20 – Shift to Colour!

22 – CAMEA 2 Sales Training 23 – South Africa to adopt the GMA way of Selling

14 – Konica Minolta - CAMEA Golf Cup Final in South Africa

12 – Konica Minolta’s bizhub MarketPlace receives BLi Winter 2017 Pick Award 13 – Konica Minolta obtains RobecoSAM Silver Class distinction

TECHNICAL NEWS: 19 – Introduction of the Remedy Service Request Portal

Please email your stories to CAMEA Connect camea_newsletter@konicaminolta.eu www.konicaminolta.eu Konica Minolta Business Solutions Europe GmbH Europaallee 17 Langenhagen 30855 Germany

CONTENT/EDITORIAL 02/03

Welcome to Issue 17

Dear Valued Partners,

Last week we hosted the final of the Konica Minolta – CAMEA Golf Cup in South Africa. What can we say; great turnout, great people, amazing atmosphere, even better weather and some fantastic golf. Mr. Baharat Shah (winner of the pretournament in Kenya) even managed to achieve a hole in one on the 2nd day of play at the De Zalze Golf Course. His name will go on the board in Stellenbosch!

The winner of the event Mr. Jared Snyman will be defending his title next year.

The feedback was that the opportunities to network, and meet new people on an international level is experienced as very positive. On that note, we will of course continue with the Konica Minolta – CAMEA Golf Cup in the new financial year.

Watch this space for further announcements on the new location and dates for the pre-tournaments.

In addition, of course there is the end of the current financial year. We hope that even in the last few remaining weeks you will be able to push that little bit harder in order to achieve plan.

Please make sure that our staff receives all the required information in time to close the books by the 31st of March. Any outstanding financial issue’s of this financial year need to be completed within this financial year. Thank you for your cooperation and understanding.

On this note, I would like to wish you excellent sales for the last few remaining weeks and an even better start of the new financial year.

Yours,

Mark Oldfield Senior Manager CAMEA International Sales Division (ISD) Konica Minolta Business Solutions Europe

The CAMEA daily business - COM Team

by Laura Wagenfeld - COM CAMEA

In the last issue of CAMEA Connect, we introduced you the CAMEA Customer Operation Management (COM) team.

Now, we would like to show you the CAMEA daily business workflow.

The CAMEA COM team is your daily logistics contact point for all questions regarding your orders or for instance availability of articles.

We are in permanent exchange with you (our customers), our warehouses, Finance and Sales department.

The most used tools in the daily business are ‘Outlook’ (email processing) and ‘SAP’ (from order to invoice processing).

Of course, we would like to introduce you the general CAMEA order process so that you can understand what is done if a customer is sending an order to the CAMEA team: See diagram:*1 To optimize the needed loading space we are using a calculation tool called LEO. The advantage for the customer is a clear picture of the needed space for one shipment and an optimized container or truck fill rate. LEO is only used for finished goods. *2 We are working together with two warehouses. The first one is Yusen located in Melsele (Belgium). They are responsible for all spare parts. The second one is the BLG located in Emmerich (Germany).

They are responsible for all finished goods (machines, accessories and consumables).

If we have to combine spare parts with finished goods we will do it always in Emmerich. *3 The process normally takes two days. The exact dimensions, weight and volume are only available after picking and packing on the packing list.

Availability of articles To give you as much information as possible, we are using on-hand and on-board stock information to confirm your orders. On-hand means the goods are already booked in our warehouse stock. On-board means the goods are on the way to our warehouse (on a vessel, on a barge,

on a truck or in some cases on the yard of the warehouse waiting for the inbound process). This means that even if an article is confirmed for a specific date, there is still a possibility that the date changes.

There are several possible scenarios that could change the availability for instance: a vessel arrives later than expected or goods could arrive in bad condition.

Reason for a delayed standard lead time Besides the above mentioned reasons there are more points that can influence the order lead time.

We would like to name some: •

The CAMEA COM Team is often asked about the availability of articles. We can distinguish in two kinds of questions; 1. General question (is the article XYZ123 currently available?) and 2. Specific question (when is article ABC456 available for my/our order PO123456?).

1. We are answering the question by checking our stock and all open orders. This information is valid until a new order is placed into SAP or goods are booked into SAP (as you can imagine, this can happen every second).

2. To answer a specific question, we need some more information: on-hand stock, next planned inbound, all open orders for this item and if there is an allocation for your order.

•

•

An order is changed after the picking and packing process started. In this case we have to check with the related warehouse if a change is possible or not. If the process can´t be stopped anymore, costs will occur if we have to change the order. We have to create an internal return shipment. That means that all goods will be transferred back to the warehouse location and the complete order process will start from the beginning. Such a case will cost us some days and the warehouse will charge us for the extra handling. The causer have to bear all extra costs.

A nearly daily reason for a delay is the late collection by a forwarder Missing information are also causing delays, if we have all information (like shipping method; forwarder; inspection yes/no; correct L/C terms; …) available, the order lead time will be shorter.

INTERVIEW

NEWS 04/05

CeBIT 2017: Konica Minolta drives digital transformation forward

Explanation of some words used in the CAMEA workflow: •

•

•

•

“back order”: in the moment not available items; The Customer Service is checking the item availability and sends the information and solution proposals to the customer.

After the receipt of the decision of the customer, the Customer Service will work and meet the arrangement. “credit hold”: A credit hold will exist if the credit limit of the customer account was exceeded. In this case, the CAMEA COM team/ Finance department informs customers about the current situation.

After solving the matter, the order will be released again and can be delivered. The CAMEA team takes no responsibility and also has no influence in the release process!

“Full-Container-Load” (FCL): The container will be loaded completely and will be shipped to the recipient. The buyer has to be the full delivery/container costs.

“Less-Container-Load” (LCL): part shipments (e.g. small deliveries); The container will be loaded with different deliveries of different customers and then shipped to each recipient.

In this case the buyer has to pay only the delivery costs for his goods. 3 extra days for container stuffing!

Thank you for your attention!

If there are any questions, please don’t hesitate to contact the CAMEA COM team!

You can also send an email with any questions regarding this editorial to: laura.wagenfeld@ext. konicaminolta.eu In the next CAMEA Connect issue, we will give you some forecasts regarding the CAMEA COM team.

Konica Minolta Business Solutions Europe (Konica Minolta) will be presenting itself at CeBIT 2017 with their latest solutions for business processes and workflows as well as with revolutionary concepts for the Workplace of the Future.

Konica Minolta will be offering CeBIT visitors demonstrations of solutions for the digital age including Process Consulting, Enterprise Content Management (ECM), Security and the Workplace of the Future. CeBIT will take place from 20–24 March 2017 in Hannover, Germany. Konica Minolta is located in Hall 3 at booth H17.

This year’s umbrella term for CeBIT 2017, »d!conomy – no limits«, signifies the enormous potential of digitalisation. The concept of digital transformation today comprises more than just digital products and services: digital transformation revolutionises the way people, devices and spaces interact.

Japan, this year’s partner country at CeBIT, is an incubator of digital technologies. The country is one of the front runners in the high-tech sector and – with the Japanese as a society of early adaptors and Konica Minolta as Japanese company – is looking forward to leaving a mark with their innovative booth concept and business portfolio, which will be presented at CeBIT. “As a Japanese company, Konica Minolta addresses the challenges companies have to face during their digital transformation, and recognises the importance of innovative solutions in all business units. Konica Minolta offers solutions and insights that identify potentials of pre-existing information, and help

our customers to generate a more efficient, structured and productive workflow in every department.”

Olaf Lorenz, General Manager International Marketing Division at Konica Minolta In line with its key message, “YOU aim for a new digital era.

WE make you part of it”, Konica Minolta will lead visitors through the digital journey of business, starting with Process Consulting and then showing ECM solutions such as Enterprise Search, Invoice Management and Personal File Management, demonstrating how to eliminate corporate security gaps in the digital age and presenting its Smart Cloud Services offering.

A special focus will be on the Workplace of the Future area, where visitors can experience innovative solutions that enable companies to generate business value from existing and new information sources, for example by optimizing space utilization and connecting content for more effective communication.

In cooperation with MOBOTIX AG, a German manufacturer of intelligent IP video solutions, Konica Minolta will showcase applications for connecting people, spaces and devices in smart working environments.

For more information, visit: http://cebit2017.konicaminolta.eu.

STAFF PROFILE

Adrian Paul Debono - Technical Specialist SSC in Malta

For this issue we connected to Malta and spoke to Adrian Paul Debono and found out a little bit more about him and his passison for fast cars!

Could you tell me a bit about yourself?

IBasically I am a 25 year old guy from Mellieha, on the tiny island of Malta. I enjoy anything related to technology, automotive and music.

What is your background?

I studied Information Technology and Networking at MCAST while working part time as a Barman and Waiter at a local restaurant at the same time. This gave me a solid basis on which to build my career, both technologically and by gaining experience in customer relations. After I graduated,

I joined Konica Minolta straight away.

I have now been part of the Support Competence Center team in Malta for 4 and a half years.

Where would you like to be in your career five years from now?

Having a job that pays while relaxing on the beach would be nice. Just kidding, however I would like to progress further within the company.

Was there a person in your career who really made a difference?

IActually there are 4 colleagues who I would say I owe my thanks to them. These are Christopher Farrugia Smith, Darren Borg and Patrick Stucke who were members of the SCC team back then, and chose me from amongst the interviewees who had applied for the vacant position in SCC. Since I had just left school, this was practically the first chance I got and the starting point of my career. The 4th colleague I would like to thank is Andre Ziemann who approved of me joining the team in Malta.

Can you describe a typical day or week in your position?

Starting with a coffee (very important)

I go through the emails and reports that have been received, sort through which require immediate attention and work my way from there. Our day can be quite un-expected as there is always an event that may change your schedule of the day, such as a call for assistance which may require actual testing in our office and that consumes quite a bit of our time.

Apart from handling requests for assistance, I am also taking care of some internal team work and training preparations.

What is your personal mission statement?

To do my utmost when doing something and to always be helpful.

What are you most proud of?

Looking back I am proud of what I have achieved in my life so far.

What do you like to do most in your spare time?

I am a car enthusiast and when the working day is over, I like to resort to my garage, either to do some cleaning and detailing or to carry out some maintenance in my cars.

Apart from that, I also enjoy taking

STAFF PROFILE 06/07

my Subaru Impreza STI to car shows and charity events to raise money for good causes. If not attending a car show, I also enjoy taking a relaxing ride around Malta (especially on sunny days) and going to the race track in Hal Far. I recently took on a classic car project of a 1977 Morris Marina Coupe which I hope to return back on the roads soon.

What’s the last book you read?

A time to kill by John Grisham.

What’s the best movie you’ve seen in the last year?

Fantastic beasts and where to find them.

What are your lifelong dreams?

What would you do if you won the lottery?

To have a huge garage with different kinds of cars in it. I would also like to have my own place and family.

Renovate my parents’ house, buy my dad a new car and then build my own place (again with huge garage).

Tell me one thing about yourself you wouldn’t want me to know.

What is your favorite memory from childhood?

Although I live on an island surrounded by sea and fish, I do not like any kind of seafood haha.

When I was very young my dad used to take me for a ride in his car while I would sit on him and pretend that I was actually driving. I couldn’t wait to grow up and get my own license!

What magazine(s) do you subscribe to?

The Morris Marina Owners Club magazine, as it is full of useful information to restore and maintain a classic 40 year old car including owner’s tips and parts availability.

in Sicily. I already raced there once, which was a fantastic experience and would love to do it again.

There’s no right or wrong answer, but if you could be anywhere in the world right now, where would you be?

At a racetrack such as Racalmuto

In the next issue of CAMEA Connect we will be speaking to Alexey Lukyanchuk - Business Development Specialist PP.

bizhub 266/306; Bringing your New Print Speeds for low-end segment; 26pmm and 30ppm

Network Integration as Standard (LAN)

The bizhub 266 and 306 are taking our low-end product line to we bring a 26ppm and a 30ppm print engine, for your tende keep up with the competition. The bizhub 266/306 print engi platform) and are based on the best-selling CAMEA BW mode and options. These 2 new models are also product addition meaning they can help to extend our A3 line-up for grow

No Replacement product but an expansion of the Konica Minolta Office Portfolio

USB Direct Printing as Standard

PageScope Mobile Support (driverless printing and scanning)

Optional WLAN Printing/Scanning

For more information email: david.fava@konicaminolta.eu or visit:

https://www.konicaminolta.eu/en/business-solutions/products/office/multifunctional-printers.html

COLOUR NEWS 08/09

Tender Business to a whole New Level!

a whole new level! Finally, er business, enabling us to ines are basic (no solution el, the bizhub 215’s engine ns and not replacements, wing markets and SMBs.

Outer erase feature as standard (auto trimming of shadow area when copying)

New Panel Layout

Standard Booklet Function

Konica Minolta focuses its research on the Internet of Things (IoT) and joins LoRa Alliance Konica Minolta Inc. joins LoRa AllianceTM to make a further step to securely link the physical and digital world in the future workplaces. LoRaWAN™ technology will provide wireless connectivity for the sensor-enabled business process management systems currently being developed by Konica Minolta Laboratory Europe (KMLE).

The workplace of the future has become a key focus area for Konica Minolta, one of the leading providers in the area of IT services and production printing solutions.

This future network of people, devices and spaces provides a significant opportunity for innovative technologies that offer effective solutions for management of information flows in the workplace.

Therefore, Konica Minolta has become a member of the LoRaTM Alliance, a non-profit organization dedicated to promoting the interoperability and standardization of low-power wide area networks (LPWAN) that drive the success of the Internet of Things (IoT).

Internet of Things and workplaces “In the last decade, workplaces have started to evolve towards digitalization”, says Dennis Curry, Vice President and Director of Business Innovation and R&D Europe at Konica Minolta, “Such digital workplaces will rely on the availability of data and, more importantly, on the ability to analyze and produce meaningful and valuable insight from it”. This is why the research within Konica Minolta Laboratory Europe (KMLE) is focusing on integration of the physical world of people, devices and spaces at the workplace with the digital world of information management systems.

“Having members like Konica Minolta in the alliance ensures that the rapidly growing LoRaWAN ecosystem can offer end-customers

the diversity of best-in-class options to suit their individual IoT requirements; from single system components to complete managed services and everything in-between,” said Geoff Mulligan, chairman of the LoRa Alliance.

Konica Minolta Laboratory Europe and LoRaWan for business process management LoRaTM is a long-range, lowpower wireless transmission technology that is very suitable for interconnecting IoT devices in large buildings like schools, hospitals or manufacturing sites. KMLE envisions a workplace instrumented with battery-powered sensors communicating over LoRaWAN™ with customer’s information systems such as Enterprise Content Management (ECM) or Enterprise Resource Planning (ERP) systems provided by Konica Minolta.

The sensors will be tracking both the resources and machines, as well as monitoring the environment, at the workplace, which in turn will support people in taking decisions about their work activities. The Process Sensor developed by KMLE easily integrates with dokoni PROCESS, or other business process management systems, and thereby it enables our customers to further automate

business processes that are specific to their industry.

“We hear our customers that are concerned with information confidentiality and integrity. We are convinced that LoRaWAN™ is well designed to withstand malicious activities. The LoRaWAN™ end nodes need no operating system and have no internet connectivity, which means they are much less vulnerable to cyber-attacks compared to internet connected devices,” says Petr Gotthard, IoT Research Specialist at KMLE. The typical LoRaWAN network architecture has a star-ofstars topology in which gateways are relaying messages between enddevices and a central network server in the backend. Since LoRaTM can deliver messages over a long distance (outdoors over even few kilometers) it will be possible to have a small number of LoRa gateways to cover sensors in the entire building, so the deployment is very cost efficient.

We would like to hear from you: take part in our “Follow your Path” survey. The results from the survey will enable us to better define common patterns in business use cases to develop broader future solutions. http://research.konicaminolta.eu/ follow-your-path-KonicaMinoltaSurvey. html

NEWS 10/11

Konica Minolta’s new A4 colour series offers rich functionality and smooth integration with A3 devices

Konica Minolta Business Solutions Europe GmbH (Konica Minolta) introduces the bizhub C3351 series, consisting of three colour devices. The new A4 series combines high-end quality, reliability and solution connectivity with a large number of customisation possibilities for meeting the latest market trends and business challenges.

“Thanks to their high-end connectivity and customisation options, all devices of the new bizhub C3351 series fulfil sophisticated office demands perfectly when it comes to integrating into existing office environments”, says Ronja Harste, Product Manager at Konica Minolta Business Solutions Europe GmbH. “By using the same controller that Konica Minolta’s A3 MFPs are equipped with, the bizhub C3351 series is not only suitable as a main device in small- to medium-

sized offices, but also as a satellite device in large offices.”

Smooth operation and enhanced customisation features As successor of the bizhub C3350 series, the new MFPs provide the well-known high standards in quality and reliability, but offer improved customisation features and state-of-the-art connectivity options.

The user interface customisation allows operators to tailor the 7-inch multi-touch screen to fit individual needs by adding shortcuts, widgets, applications or the customer’s company logo, and be more efficient in preparing small and more complex copy, print, scan and fax jobs.

Thanks to the user interface, which is identical to Konica Minolta A3 devices, operation is easy and intuitive. Once they have got used to the Konica Minolta user interface, users can operate any bizhub MFP easily, without the need for time-

consuming trainings. The tablet-like operation panel supports pairing with mobile devices and services, such as Apple AirPrint and Google Cloud Print, to further increase workflow flexibility and improve mobile device collaboration. With its multi-touch-screen, the bizhub C3351 series provides seamless usability between devices, including other MFPs, PCs, tablets and smartphones.

State-of-the-art technology The devices are perfectly suited for offices that require high-end quality devices with sophisticated technology despite having limited space available. In order to increase the convenience of creating A4 documents, one device of the new series even comes with a built-in staple finisher. By having integrated state-of-the-art technology, the series presents itself with competitively low energy consumption and enhanced environmental performance.

Konica Minolta’s bizhub MarketPlace receives BLI Winter 2017 Pick Award Konica Minolta Business Solutions Europe (Konica Minolta) has received the BLI Winter 2017 Pick Award from Buyers Laboratory LLC (BLI) for its outstanding MFP app ecosystem. The bizhub MarketPlace convinced the judges with its wide range of productivity-enhancing apps, easy customisation and simplified licencing distribution among company networks.

BLI, the British experts in evaluating office document equipment and software applications, bestow the prestigious Pick Award twice a year to products and concepts that outperform the competition.

The hardware and software offerings in each category have to undergo rigorous lab testing during the preceding six months. Pick winners – such as Konica Minolta’s bizhub MarketPlace – offer an industry-leading range of features in terms of value, ease of use and administration, and software integration.

The best Pick Modern MFPs are intelligent and highly connected hubs for

copying, capturing, printing and sharing information, and make workflows easier and smoother for customers. Konica Minolta developed the bizhub MarketPlace to best utilise the potential of the MFPs. The bizhub MarketPlace is an online platform and functions as an app store for implementing and licencing productivity apps.

Registered users have full access to all listed applications in order to extend the usability of their MFPs. One of the features that impressed

BLI the most was the Chameleon function, which enables the bizhub MarketPlace to serve additionally as a host for bizhub MFP user interface customisation. As a professional service, Konica Minolta creates and deploys tailor-made control panels which fit customers’ working behaviour. The user interfaces can be enhanced with features to tackle customer-specific workflow processes in order to minimise errors and simplify usage.

With this functionality, the bizhub MarketPlace offers an intuitive environment to create and launch a customised user experience.

“Konica Minolta’s bizhub MarketPlace is at the forefront of the growing trend of MFP app stores, and its additional Chameleon features are particularly impressive.

Konica Minolta can build custom UIs that will turn multi-step processes into one-touch processes, saving time and reducing the number of user mistakes at the MFP.” Jamie Bsales, Director of Office Workflow Solutions Analysis at BLI

AWARDS 12/13

Konica Minolta obtains “RobecoSAM Silver Class” distinction

Konica Minolta, Inc. (Konica Minolta) was awarded the RobecoSAM Silver Class 2017, a global commendation for sustainability in corporate environments.

For the third time in a row, Konica Minolta achieved the highest possible score in the Computers & Peripherals and Office Electronics divisions for its approach towards innovation and risk management, and remains one of the leaders in the industry.

More than 3,400 of the world’s leading companies were invited to take part in RobecoSAM’s corporate sustainability assessment. The Swiss rating- and SRI-research specialist focuses strictly on sustainability evaluation of global organisations. The scores are the basis for a reliable company rating, which takes the factors of environmental, social and economical efforts into account. In RobceoSAM’s “2017 Yearbook of Sustainability”, 264 companies – 25 of them Japanese – were classified into the Gold, Silver and Bronze categories.

Pioneers in sustainability Deciding factors in awarding Konica Minolta were the initiatives to advance in climate change strategies under consideration of environmental policies as well as management and concepts

of information disclosure. As a company, Konica Minolta has committed itself to finding sustainable solutions for modern businesses and identified the following material core values accordingly: environment, social innovation, customer satisfaction and product safety as well as responsible supply chain management, human capital and diversity. Konica Minolta received the highest possible score for its activities in the context of ecological sustainability.

The worldwide promotion of green products, green factories and green marketing are part of Konica Minoltas efforts to reduce its environmental impact by 2050 by up to 80%, compared to 2005. With the launch of such a programme, Konica Minolta is taking on a pioneer role.

At Konica Minolta, its businesses have to play a meaningful role in contributing to a global society, and therefore, Konica Minolta is constantly innovating and developing new ideas and concepts which help to protect the environment and tackle the challenges of globalisation. One of Konica Minolta’s highest maxims is to share the knowledge and procedures in order to support the positive development of sustainable value creation. As part of this effort, Konica Minolta invited 50 analysts and investors in December 2016 to brief them on environmental and social governance (ESG). The event showcased environmental and empowerment management

policies, which helped the attendees understand how ESG is linked directly to Konica Minolta’s management strategies and able to build a healthy company culture.

“Giving Shape to Ideas” is Konica Minolta’s promise to continue to innovate and capitalise on sustainability ideas in order to fulfil its role as a vital company that is beneficial to society and contributes towards solving social challenges.

KONICA MINOLTA - CAMEA GOLF CUP FINAL 14/15

A Small selection of the more then 300 pictures take during the Award Ceremony Dinner on the evening of the 2nd of March.

KONICA MINOLTA - CAMEA GOLF CUP FINAL 16/17

The Overall Winner of 2016; Mr. Jared Snyman - Congratulations!

All Distributors and Participants will receive a link to download all the images from the Konica Minolta - CAMEA Golf Cup.

YOU

WANT YOUR WORK LIFE TO ADAPT TO THE ADVANCES OF THE DIGITAL WORLD.

WE

CREATE INSPIRING WORK ENVIRONMENTS THAT DO THE WORK FOR YOU.

An office that does work for you Make your working environment more engaging and productive with innovative solutions by Konica Minolta that are truly inspiring. www.konicaminolta.eu

SERVICE AND SUPPORT 18/19

Introduction of the Remedy Service Request Portal In this issue of CAMEA Connect, we would like to inform our technical/ service partners about the introduction to the Remedy Service Request Portal.

During the last months, the Support Competence Center in Malta and BEU Service and Support Division have been preparing for the migration from the portal that was previously used for technical escalations; CSES, to the new Remedy system.

CSES will be running in parallel until all users are confirmed to be successfully migrated and able to submit new requests, while all current pending CSES reports are finalized and closed.

Technical support via the new portal commenced on the 23 rd February 2017, therefore we would highly appreciate it if you submit new technical requests via Remedy from now on, as this will allow us to conclude all CSES reports and move forward with the new system.

How will it work?

Similar to the previous CSES system, the new Remedy portal will allow our partners to: • Create a request to receive support from a higher support level • You can be requested for additional information by a higher support level, then provide the requested information.

• Accept a provided solution • Reopen a request if you are not satisfied with the provided solution or a problem still persists.

• Control personal requests

by Canceling or Closing personal requests.

How to log in?

• A user can simply log into Remedy Service Request Portal by going to https:/ servicedesk.konicaminolta.eu

Konica Minolta partners, please use your Infoportal credentials: • Username in lowercase : john.doe@portal.km • Password: your Infoportal password Browser Compatibility?

Huge advantage over CSES Compatible with Internet Explorer, Chrome and Firefox Tested and confirmed to be working fine via an Android smartphone.

Should you require further clarification about this new system or need assistance in making use of Remedy, please feel free to contact us on scc@konicaminolta. eu.

C227/C287 Your Strategic Produ Same print quality as the Konica Minolta Premium+ devices

The C227/C287 are added to the existing portfolio These new devices represent the perfect opportun Colour Shift (replacement of monochrome devices Colour) and at the same time – HW price has been when competing with price competition rivals (RICO IWS support as standard functionality - bringing add

OpenAPI 4.0 Technology

Web brouwser as standard

100% Recyceld PET

Mobile printing

For more information: Contact David Fava via email: david.fava@konicaminolta.eu or visit:

https://www.konicaminolta.eu/en/business-solutions/products/office/multifunctional-printers.html

SHIFT TO COLOUR 20/21

uct for FY16 - Shift to Colour!

without replacing any existing device. nity for B/W customers to operate the and gaining of market shares in A3 n reduced to bring the product flexibility OH, Canon, Samsung). Web Browser/ ditional flexibility of MFP customization.

Your Monochrome replacement product

Monochrome pricing

No Replacement product but an expansion of the Konica Minolta Office Portfolio

MIF Expansion opportunity

Same technology as as the Konica Minolta Premium+ devices

printing

Formation CAMEA 2 Sales Training Event, déjà la cinquième édition !

Du 31 janvier au 2 février dernier a eu lieu une formation commerciale visant à compléter l’approche globale, en s’intéressant : • Au circuit du document et à la dématérialisation du document, avec la nouvelle Solution Dispacher Phoenix.

• A développer votre approche Grands Comptes, à travers l’évolution de la solution YSoft SafeQ • A capter de nous nouveaux marchés grâce à l’Industrial Printing et à la C71CF • Découvrir la nouvelle née au Production Printing, l’Accurio 2060/2070.

Ainsi, l’accent a était mis sur comment se différencier des approches commerciales concurrentes et comment positionner votre structure comme fournisseur de services lié au monde du document.

Cet objectif de différenciation a pour vocation de vous aider dans votre

positionnement d’entreprise hautement qualitative et d’être captif sur les marchés complémentaires au spectre de l’impression.

A l’issue de cette formation, vous êtes nombreux à me faire des demandes d’investigation sur des comptes et pour nous c’est un gage du succès.

Sachez qu’aussi au sein de CAMEA 2, nous pouvons vous accompagner avec des « formations sur Mesure » en fonction des besoins de votre structure pour se développer.

Je reste à ce sujet à votre disposition, n’hésitez pas à me solliciter. michel.sebag@konicaminolta.fr

CAMEA2 Sales Training Event - Already the fifth Edition !

From January 31st to February 2nd, a commercial training was held to complete the global approach, focusing on: •

Document workflows and document digitalization, with the new solution, Dispatcher Phoenix

•

To develop your Key Accounts approach, through the evolution of YSoft SafeQ

•

To capture new markets through

•

•

Industrial Printing with the C71CF Discover the new machines at Production Printing, the Accurio C2060/2070 The focus was on how to differentiate from your competitor business approaches and how to position your structure as a service provider tied to the document world

This objective of differentiation aims to help you in your positioning as a highly

qualitative company and to be able to serve markets which are complementary to the spectrum of printing.

Please note that also within CAMEA 2 area, we can accompany you with "tailored training" depending on the needs of your organization.

I remain at your disposal, do not hesitate to contact me.

You can email me directly: michel.sebag@konicaminolta.fr

BUSINESS DEVELOPMENT NEWS/FOLLOW US 22/23

South Africa to adopt the GMA way of Selling It was after the GMA conference in Budapest last year that Sales and Marketing Director of Konica Minolta South Africa (Bidvest Office), Alten Hulme, decided to investigate the GMA success story further. A further work session with a smaller group in Johannesburg followed, and it was there when Alten asked the General Manager of GMA in Germany, Velinda Cox, to attend the Bidvest conference in Johannesburg in February.

The conference was over 3 days, with the 1st day dedicated to sales. It was attended by more than 50 sales and branch managers from across Southern Africa. The South African challenge is that they are historically very strong in the Government sector, and through the years neglected major account commercial business.

Alten needed a fresh approach to commercial business and more so a

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way the sales staff can get their feet in the door, their approach and a process of relationship building and getting to understand the client’s businesses.

This was exactly what Velinda brought to Johannesburg. After a full day with team projects and intense training, she received a standing ovation from the delegates. Each and other manager bought into the concept and plans are well on their way for the next steps in this process.

Alten says he hopes to have a success story by the end of June already, in time for him to share it with their 50 dealers at their Dealer Conference in July. “Any country – whether it is Japan or Russia – should adopt and embrace this approach to corporate business. This is definitely the only way to go”, Alten said.

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