Press Release
Konica Minolta awarded Top Position in the Quality Management Level Research by JUSE Langenhagen/Germany, 1st December 2014 Konica Minolta, Inc. (Konica Minolta) has been awarded the top position in the eighth Quality Management Level Research by the Union of Japanese Scientists and Engineers (JUSE). JUSE conducts an independent evaluation of up-to-date quality management based on six factors that demonstrates the commitment and practice to enhance quality. More than 600 companies mainly from manufacturing industries in Japan are included in the research. Konica Minolta received the highest ranking in the assessment of “customer centricity” and “capability to take good system into other parts of the company,” among a set of six factors 1 to evaluate systematic programmes toward quality improvement and the status of ongoing activities. In addition, the company was among the top three in the assessment of “development of human resources to execute quality management” and “management of security, safety and trust.” Konica Minolta’s corporate activities have been based on thoroughly customercentric ideas and actions and pursuit of enhanced values for customers. Furthermore, the company has globally implemented systems and programs to improve quality in each process of development, production sales and services. Not only the Konica Minolta Group companies but also their suppliers work together to run the elaborated initiatives. These activities have been commended in the research. Konica Minolta is proud of the recognition and will continue helping enrich the quality of society through provision of high-quality products and services that enhance customer satisfaction. 1
Six factors: top management commitment; development of human resources to execute quality management; management of security, safety and trust; establishment and abidance of process; customer centricity; and capability to take good system to other parts of the company. About Konica Minolta Business Solutions Europe Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan, forming part of its Business Technologies business area. As a leading global service provider in the fields of IT- and document processes as well as digital production printing solutions , the company excels in service-led business consulting, implementation and management, and provides a range of
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world-leading printing systems and solutions. In this context, Konica Minolta’s Optimized Print Services concept (OPS) combines consultancy, hardware, software implementation, and operation in order to enhance business process efficiency and cost -effectiveness. To support customers optimally with powerful and sustainable solutions, technology leader Konica Minolta continuously invests in research and development work and regularly sets new standards. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 70 countries in Europe, the Middle East and Africa (EMEA). With over 32,000 employees around the world (as of March 2014), Konica Minolta’s Business Technologies business area earned net sales of over EUR 5.4 billion in financial year 2013/14. For further information, visit www.konicaminolta.eu Product images are available at www.konicaminolta-images.eu. Terms and product names may be trademarks or registered trademarks of t heir respective holders and are hereby acknowledged.
Contact Silke Zühlke Konica Minolta Business Solutions Europe GmbH Phone: +49 (0)511 7404-5604 silke.zuehlke@konicaminolta.eu
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