Kogan Page New Titles March to September 2021
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The Nine Types of Leader How the Leaders of Tomorrow Can Learn from The Leaders of Today James Ashton ISBN 9781789666960 Published on 03/01/2021 1st edition £12.99 • • •
Takes readers deep inside winning and successful organizations and explains the different ways in which different leaders operate. Explains that there are only nine leadership types including the fixers and sellers, campaigners and lovers and founders and diplomats. Includes case studies and conversations with some of the world's most successful leaders from organizations as diverse as Barclays, Tesco, Uber, General Electric, Barnes & Noble/Waterstones, Walgreens Boots Alliance, Nestle and Thomson Reuters.
Rule Breaker Rebellious Leadership for the Future of Work Jackie Fast ISBN 9781789667677 Published on 03/03/2021 1st edition £14.99 •
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Explains why traditional leadership models based on hierarchical organisational structures no longer works for new generations of workers that crave meaning, purpose and value Places a new wave of leadership within the wider context of a return to sustainability, collaboration and community Contains exclusive case studies from exciting businesses like Moonbug Entertainment, Canva, Kylie Cosmetics, M.92, Luckin Coffee and Beats detailing how their leadership is doing things differently
Boss It Control Your Time, Your Income and Your Life Carl Reader ISBN 9781789666410 Published on 03/10/2020 1st edition £14.99 • • •
Motivates, inspires and provides you with the tools you need to start and run your own business and be your own boss. Features real-life case studies and practical tools and templates to help you take control and apply what you learn to your own life. Is written by successful serial entrepreneur Carl Reader, from his wealth of business experience, in clear and plain language to cut through the business jargon
The Power to Change How to Harness Change, to Make it Work for You Campbell Macpherson ISBN 9781789664959 Published on 03/10/2020 1st edition £14.99 • • • • •
Explains why even the most substantial organizational change is still personal change and needs to be approached as such Provides a range of business-focused tools, checklists and models to help readers explore how they react to different types of change, offering reengineering solutions Makes the case that even tough change is a good thing It explains how to get rid of those things that stop us benefiting from change The author’s first book, The Change Catalyst, won the Business Book of the Year Award in 2018
The Intelligence Revolution Transforming Your Business with AI Bernard Marr ISBN 9781789664348 Published on 13/08/2020 1st edition £14.99 • • •
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Delivers an actionable guide to setting up an AI strategy that encompasses the main three areas where AI has the most impact: products, services and processes Illustrates how AI and the host of new technologies it unveils is reinventing mainstream business and redefining the standards of operations, service delivery and customer expectations Includes AI-fuelled business success stories by the likes of Amazon, John Deere, Disney, Salesforce, Spotify, Autodesk, Nest, Kohler and Rolls Royce Is written by bestselling author, global influencer, keynote speaker and digital guru Bernard Marr who has been named as one of the top 5 LinkedIn voices to follow in 2019
The Agile Leader How to Create an Agile Business in the Digital Age
Simon Hayward ISBN 9781398600713 Publishes on 03/06/2021 2nd edition £14.99 • • • •
Illustrates ground-breaking agile thinking methodologies and unpicks how leaders adapt to a fastchanging business world,Contains international case studies that include the British Fashion Council, Standard Chartered and Three Deals with crucial agile capabilities that have a direct positive effect on organizational learning, innovation, resilience, speed to market and ultimately the bottom line New to this edition: highlights eight leadership steps guaranteed to make agile shine in the context of constant digital change and contains new and updated case studies Offers readers personal checklists, diagnostic questions and exercises to apply the key take-aways to their individual business
She Made It The Toolkit for Female Founders in the Digital Age Angelica Malin ISBN 9781789666847 Published on 03/01/2021 1st edition £14.99 •
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Is a no-nonsense guide to making it in business and as a female founder, from advice on how to seek investment and grow your team, to finding your voice and leadership style Includes a rich collection of exclusive case studies from world-renowned pioneering businesswomen like Ella Mills, Emily Weiss and Jessica Frey who will talk readers through some of the main challenges that they have faced as women Covers all the basics of how to launch a business, but also pushes readers to consider deeper issues related to being in business such as how to lead, how to fully exploit the possibilities of digital channels and how to build a community around your business Describes the challenges and obstacles that women often face and offers a toolkit to overcome them, placing special emphasis on the opportunities available with digital and influencer channels
Make Your Own Map Career Success Strategy for Women Kathryn Bishop ISBN 9781789668360 Published on 03/02/2021 1st edition £14.99 •
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Provides tried-and-tested strategic planning tools and practical exercises, borrowed from successful business practice, to apply to individual career paths Is written specifically for women, to account for and answer the particular challenges and difficulties that many women face in the workplace and with career planning Is based on material from the Oxford University's first leadership programme for women, the Women Transforming Leadership course from Saïd Business School
Demanding More Why Diversity and Inclusion Aren’t Happening and What You Can Do About It
Sheree Atcheson ISBN 9781398600447 Publishes on 03/04/2021 1st edition £14.99 •
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Clearly explains what diversity and inclusion are, why they cannot exist without one another and what we can all do to make the world a fairer, more equitable place Guides readers through understanding privilege as well as unchecked and unconscious biases which are the first hurdle to diversity and inclusion Details how we can all make a difference with allyship, which allows anyone to step up, call out bias and unfairness and demand more,Is written by the diversity and inclusion champion for tech and rising star, Sheree Atcheson, who is the Head of Diversity and Inclusion at award-winning start-up Monzo Includes insights from companies like Deloitte, Mastercard, Pinterest, Atlassian and Monzo who are putting in place real inclusion strategies that empower their people to make a difference
Crypto Wars Faked Deaths, Missing Billions and Industry Disruption
Erica Stanford ISBN 9781398600683 Publishes on 03/07/2021 1st edition £14.99 • • •
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Unveils the biggest scams and frauds that have shocked the world of cryptocurrency, from the disappearing Crypto Queen with OneCoin, to Prodeum, the initial coin offering crash and Quadriga where the founder seems to have faked his own death to escape prosecution Contains exclusive interviews and commentaries from many of the key people who have been actively investigating the biggest crypto-scams, from the Metropolitan police, to insolvency practitioners, researchers, BBC journalists and tech geeks Goes beyond the sensationalist and concludes on the real potential for change and good that cryptocurrencies bring; from challenging the greedy practices of the banking and remittance industries, to reaching over 2.5 billion unbanked users, allowing for greater transparency and ethical behaviours.
Business Unusual Values, Uncertainty and the Psychology of Brand Resilience
Nathalie Nahai ISBN 9781398602212 Publishes on 03/09/2021 1st edition £14.99 •
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Explores how companies can stay contextually relevant and resilient to change by connecting with a values-driven business audience incorporating customers, partners and teams Details how leaders and corporations can develop strong ties to their supporters and meet their evolving expectations with authentic emotionally-intelligent communications Applies the concepts of brand and business authenticity, resilience and purpose to digital-first environments with case studies that include Adidas - Parley, Allbirds, Mercado Libre, BlackRock and Bloom & Wild Is part of the Inspire series, which offers insightful analyses of the new, VUCA world of business, from digital transformation to the age of artificial intelligence and beyond
Unprepared to Entrepreneur A Method to the Madness of Starting Your Own Business
Sonya Barlow ISBN 9781398601468 Publishes on 03/10/2021 1st edition £14.99 •
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Demonstrates an alternative way to launch your business that defies some of the old school rules of business and argues the most important thing is to just get your idea out there Contains a diverse list of examples of entrepreneurs who have done it by foregoing traditional routes, from award-winning professional network founders like BYP, best-selling products like Mr Lee's Noodles and innovative new offerings like Doorsteps Taps into the disruptive trends that are opening up opportunities for entrepreneurs like social media selling, innovation labs and quick data validation or pro-social business grants Demystifies the process of launching a successful business: you don't need to know it all to launch and highlights the important elements to tick-off so you're spending time where it matters
Lunchtime Learning for Leaders Quick-fire Ways to Grow Your Resilience and Influence
Lucy Ryan ISBN 9781398602540 Publishes on 03/10/2021 1st edition £19.99 •
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Details the 16 key essential leadership skills that will enable successful and futureproof leadership ensuring readers gain skills where it matters Each chapter tackles one critical leadership challenges and offers actionable guidance so what you are learning sticks with the help of reflective questions and application exercises Is designed to dip in and out and each chunk can be digested within under an hour; short-burst learning just the way time-poor leaders like it Includes the latest learnings from positive psychology, neuroscience and leadership distilled in nontechnical terms by an established and experienced business coach
The Business of Winning Transformation from the Formula One Track to the Boardroom
Mark Gallagher ISBN 9781398602700 Publishes on 03/10/2021 2nd edition £14.99 • • •
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Demonstrates how Formula 1 is the perfect case study for a high performance industry; constantly innovating to deliver better performance, leadership clarity, team work and using new technologies to move forward It will include a foreword from a big Formula One name, either David Coulthard or two-times World Champion Mika Hakkinen alongside exclusive insights from Lewis Hamilton and Jacques Villeneuve New to this edition: contains three entirely new chapters that track how the industry is moving with its times detailing how it is a champion for sustainability, diversity and inclusion and technological innovation
Platform Strategy Transform Your Business with AI, Platforms and Human Intelligence
Tero Ojanpera and Timo Vuori ISBN 9781398602663 Publishes on 03/10/2021 1st edition
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Details a simple seven steps plan that any business leader can follow to turn their business into a platform, which opens up a new world of opportunities and revenue streams Centres a successful platform around human leadership - helping people overcome some of the fears linked to the emerging technologies used in such ecosystems and harnessing the strengths of both human and machine Contains varied case studies of businesses that are successfully transitioning to platform structures thus future proofing their offerings; from Morgan Stanley to TikTok, Peloton, Uber and many more Goes beyond analysis of new emerging technologies and details in practical actional ways how leaders can drive change
Ultimate Interview Master the Art of Interview Success with 100s of Typical, Unusual and Industryspecific Questions and Answers
Lynn Williams ISBN 9781398602137 Publishes on 03/07/2021 6th edition £14.99 •
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Helps job-seekers effectively and confidently prepare for the most painful part of the job search - the interview Features 100s of sample interview questions and sample answers from a diverse range of job types including management, sales and marketing, administration, customer relations, technical jobs, creative jobs and practical jobs New to this edition: new and up-to-date advice on the future of work; developing resilience; blind selection processes; and working in the gig economy Is part of the successful Ultimate series, containing practical advice on essential job search skills and offering the best chance at getting the job you want
Ultimate Job Search Master the Art of Finding Your Ideal Job, Getting an Interview and Networking
Lynn Williams ISBN 9781398602175 Publishes on 03/07/2021 6th edition £14.99 •
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Provides everything job hunters need to know in one book on how to maximize their chances of securing a new role Features sample CVs for different types of jobs and sector specific interview questions New to this edition: new and up-to-date advice on the changing face of technology in job seeking; avoiding scams and other traps; developing resilience; and the future of work Is part of the successful Ultimate series, containing practical advice on essential job search skills and offering the best chance at getting the job you want
Ultimate Presentations Master the Art of Giving Presentations and Leaving a Lasting Impression with Prospective Employers
Jay Surti ISBN 9781398601765 Publishes on 03/07/2021 2nd edition £14.99 • • •
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Covers everything you need to deliver outstanding presentations, including the aspects that people find most difficult: coping with the unexpected interruptions, controlling nerves and bad habits, and dealing with audience questions and interaction Contains practical exercises for you to practice your presentation skills, sample structures for presentations for you to adapt to your own purposes and case studies of successful (and unsuccessful) presentations New to this edition: Features a new chapter on presenting your personal brand, and well as new and improved examples, exercises and images Is part of the successful Ultimate series, containing practical advice on essential job search skills and offering the best chance at getting the job you want
Ultimate Psychometric Tests Over 1000 Practical Questions for Verbal, Numerical, Diagrammatic and Personality Tests
Mike Bryon ISBN 9781398602380 Publishes on 03/07/2021 5th edition £14.99 • •
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Boasts over 1,000 practice questions, with supporting answers and explanations Features sample questions from every major type of test including verbal and numerical reasoning, personality questionnaires, non-verbal and diagrammatic tests, spatial and recognition tests, situational awareness questions, quantities and conversions Is part of the successful Ultimate series, containing practical advice on essential job search skills and offering the best chance at getting the job you want
The Definitive Executive Assistant & Managerial Handbook Leadership for PAs, Executive Assistants, Senior Administrators and Office Managers
Sue France ISBN 9781398602465 Publishes on 03/11/2021 2nd edition £16.99 • • • •
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Develop the management abilities necessary to thrive in a senior administrative role Learn the practical skills to organize, manage and mentor your team Points consistently reinforced by neuroscience New to this edition: understand the role of the assistant in responding to disruption from COVID-19, artificial intelligence and loosening corporate hierarchies
Kogan Page USA
The Next Rules of Work The Mindset, Skillset and Toolset to Lead Your Organization through Uncertainty
Gary A. Bolles ISBN 9781398601635 Publishes on 03/08/2021 1st edition £19.99 • • • •
Includes exercises to help leaders create an organization mindset that can continually adapt its strategy and execution Outlines the five questions that individuals and organizations need to answer to align around strategic goals Helps individuals identify their "superpower" skills, which are those reflecting their strengths and are most needed to solve organizational problems Includes global examples drawn from the author's work with Itau (Brazil), British Telecom (UK), Emirates Airlines, NetHope (Jordan), Adecco, SwissRe, Novartis (Switzerland), and the governments of Chile, Tunisia and New Zealand
Business, Finance, Risk and Information Management
Can We Talk? Seven Principles for Managing Difficult Conversations at Work
Roberta Chinsky Matuson ISBN 9781398601307 Publishes on 03/09/2021 1st edition £19.99 • • •
Provides sample scripts for addressing the most difficult topics such as layoffs, employee terminations, #MeToo, unmet expectations, difficult management styles, asking for a raise, promotion requests and disclosing an illness Addresses the challenges and provides guidance for both participants in the conversation Includes case studies, exercises for building confidence, readiness assessment, open-ended questions and common phrases to avoid
Business, Finance, Risk and Information Management
From Start-Up to Grown-Up Grow Your Leadership to Grow Your Business
Alisa Cohn ISBN 9781398601383 Publishes on 03/10/2021 1st edition £22.99 • • •
Addresses key founder challenges such as founder depression, imposter syndrome, assessing employee performance, hiring and firing, building a culture to scale and how to grow as a leader as your start-up matures Offers a framework for business growth by helping leaders manage themselves, manage their teams and manage their business Provides practical tools for growing a start-up including how to build a culture, who to hire (and if you must, fire) and how to measure overall effectiveness
Business, Finance, Risk and Information Management
The Heart of Transformation Build the Human Capabilities that Change Organizations for Good
Michael J. Leckie ISBN 9781398600089 Publishes on 03/07/2021 1st edition £29.99 • • • •
Outlines the six capabilities that organizations need to develop to achieve real transformation Provides clear, actionable and simple tools that any organization can use to drive change efforts Shows leaders how to embed new habits in the daily life of their organization Establishes a new standard for organizational excellence embedded in human (not technological) capabilities
HR, Organizational Development & Coaching
Inspiring Green Consumer Choices Leverage Neuroscience to Reshape Marketplace Behavior Michael E. Smith ISBN 9781398601000 Publishes on 03/09/2021 1st edition £29.99 • • •
Uses neuroscience to explain the "say-do" gap in sustainable consumer behavior and how to overcome it Outlines how marketers can design informational campaigns to encourage more sustainable selections Explains how to leverage psychological framing effects, design choice architecture and pricing strategies to disrupt habits and promote sustainable behavior
Marketing & Public Relations
Business, Finance, Risk and Information Management
Coherence The Secret Science of Leadership
Alan Watkins ISBN 9781398601185 Publishes on 03/09/2021 2nd edition £24.99 • • • •
Presents a comprehensive enlightened leadership model that has been proven to help business leaders overcome their everyday challenges Unlocks your true potential as a leader using a unique set of scientifically based metrics that are designed to drive individual and organizational success Includes case studies and interviews from some of the most prominent leaders in business New to this edition: New guidance on health, mindfulness, compassion and mediation, as well as upgraded tools and updated with recent scientific insights
Business, Finance, Risk and Information Management
Resetting Management Thrive with Agility in the Age of Uncertainty Stéphane Girod,Martin Králik ISBN 9781789667172 Publishes on 03/06/2021 1st edition £19.99 • • • •
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Dispels the ambiguity around on-trend buzzwords and explains how leaders can deliver transformation at a strategic and organizational level. Includes case studies from companies including General Electric, Lego, Accor Hotels, ING, LVMH and Deutsche Telecom. Explains why agile is not just a method but that it requires a new leadership mindset. Provides diagnostic tools to measure organizational complexity, stability and agility and practical models to help any business become an agile company. Shows that embracing change is the key to overcoming the fear of business uncertainty
Business Experimentation A Practical Guide for Accelerating Innovation and Driving Business Performance
Jules Goddard, Rob James ISBN 9781398601673 Publishes on 03/09/2021 1st edition £24.99 • • • • •
Explains how carrying out experiments can introduce and reinforce the competences that support an innovative and agile organization Includes case studies and examples of successful experiments concerning problem solving, performance improvement and strategic innovation Contains downloadable templates, worksheets and activities to accompany each stage of the experimentation process Explores how experimentation can be used to change behaviours as well as systems and processes, with evidence from the authors' work with leading organizations Outlines the pressing need for organizations to re-assess their priorities and business direction in today's fast-changing climate
Business, Finance, Risk and Information Management
The Practical Negotiation Handbook A Five-Step Approach to Lasting Partnerships
Melissa Davies ISBN 9781398601802 Publishes on 03/10/2021 1st edition £24.99 • • • • •
Explains how to follow a tried and tested five-step negotiation process using a solution-focused approach, from contextual analysis and goal preparation to building an offer Includes best practice case examples, checklists and tools that can be applied at once without too much theory Covers the importance of verbal and non-verbal communication skills, offers advice on virtual negotiations and addresses outdated beliefs about gender and negotiation Based on the author's years of experience negotiating in different international settings across business, academia and non-governmental organizations Explores how to develop the right attitude and approach to get results as an ethical and respected negotiator
Business, Finance, Risk and Information Management
Data Strategy How to Profit from a World of Big Data, Analytics and Artificial Intelligence
Bernard Marr ISBN 9781398602588 Publishes on 03/10/2021 2nd edition £19.99 • • • •
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Delivers the crucial skills and tools needed to develop and execute an effective data strategy Explains how to collect and turn raw data into valuable insights, actions and profit that drives success Offers expertise on how to adopt a future-proof data approach by developing organizational competencies and infrastructure New to this edition: the latest advances in artificial intelligence and machine learning, updated examples and use cases, expanded content on ethics, privacy and data security, and new insights on understanding customers and markets Online resources: bonus chapter, 'Beyond the big data buzz', looks at areas such as the explosion of data, the importance of the Internet of Things, how businesses can benefit from data and an industry by industry breakdown of the power of data
Business, Finance, Risk and Information Management
How The Stock Market Works A Beginner's Guide to Investment
Michael Becket ISBN 9781398601116 Publishes on 03/08/2021 7th edition £14.99 • • • •
Cuts through the complex jargon that can alienate newcomers by providing a clear and accessible overview on how the stock market and investing works Provides guidance on how to safely invest, and covers the responsibilities of being a shareholder to the taxation regime Is written by one of the UK's top financial journalists and is endorsed by The Daily Telegraph New to this edition: incorporates changes and fluctuations from 2021 onwards, including the UK's exit from the EU as well as the rise of fake news and its' impact on the financial world and decision making
Business, Finance, Risk and Information Management
The Contemporary CFO How Finance Leaders Can Drive Business Transformation, Performance and Growth in a Connected World
Michael Haupt ISBN 9781398602908 Publishes on 03/11/2021 1st edition £39.99 • • • • •
Motivates current and future finance leaders to re-examine the capabilities needed to meet rapidly changing expectations in an uncertain, digital world Examines the practical aspects of digital transformation, from process automation to creating a data-driven culture and preparing knowledge workers for a new future Explores different models for strategic and operational performance management Includes key takeaways and guiding principles throughout the book to encourage readers to apply best practice in their own organization Presents the importance of shared value creation and sustainability in digital business models
Business, Finance, Risk and Information Management
Delivering Data Analytics A Step-By-Step Guide to Driving Adoption of Business Intelligence from Planning to Launch
Nicholas Kelly ISBN 9781398602946 Publishes on 03/12/2021 1st edition £29.99 • • •
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Outlines an agile and iterative process that turns successful analytics adoption into a precise science, from requirements gathering and data assessment to development, training and launch Includes case studies, templates and checklists, along with scripts for interviewing users and stakeholders to ensure you get their buy in Pulls together agile, UX and change management principles in order to focus on the 'people' and 'process' side of building dashboards Explains how lasting adoption of analytics relies on data which is relevant, timely, personadriven and actionable Uses a technology agnostic approach which allows BI, data and analytics professionals to focus on value and bring users along on the journey
Business, Finance, Risk and Information Management
Operational Risk Management in Financial Services A Practical Guide to Establishing Effective Solutions
Elena Pykhova ISBN 9781789667080 Publishes on 03/07/2021 1st edition £39.99 • • • • •
Examines operational risk management from a practical perspective, guiding the reader on how to establish effective solutions and avoid common pitfalls with frameworks and case studies Includes results from polls taken by risk practitioners which provide a snapshot of current practices and allow the reader to benchmark against other firms Offers clear advice on conducting risk assessments, designing Key Risk Indicators and drafting operational risk reports Reflects the latest thinking in operational risk management, including top risks such as technology failures, data loss, issues with providers of outsourced services, misconduct and mis-selling Benefits from the author's 25 years of experience as an operational risk executive and international trainer
Business, Finance, Risk and Information Management
Culture Audit in Financial Markets Reporting on Behaviour to Conduct Regulators
Roger Miles ISBN 9781789667752 Publishes on 03/06/2021 1st edition £49.99 • • • • •
Offers clear, practical guidance on how to assess conduct and culture for internal governance purposes, to report to regulators and to evidence success to stakeholders Examines what behavioural regulators around the world really want using examples from the front line of conduct reporting Explains the key features of well-designed conduct and culture reports, and how the practice of culture audit differs from conventional auditing Addresses practitioner concerns that their current reporting and MI tools will not be able to meet as-yet unclear regulatory expectations Benefits from the author's work with a variety of financial firms in conduct-regulated markets, his direct access to regulators, and a range of international contributing chapter authors
Business, Finance, Risk and Information Management
Fundamentals of Risk Management Understanding, Evaluating and Implementing Effective Enterprise Risk Management
Clive Thompson, Paul Hopkin ISBN 9781398602861 Publishes on 03/12/2021 6th edition £44.99 • • • • •
Details regulatory developments affecting risks to reputation, the business model and strategy, along with improvements in risk management documentation and statutory risk reporting for assurance and reporting purposes Provides case studies of successful risk management from leading organizations including Ericsson, Tesco, United Utilities, Network Rail and Unilever New to this edition: updates throughout and new content on cyber, black swan events (such as COVID-19) and climate risk Covers developments in enterprise risk management (ERM), loss control and the value of insurance as a risk management method Online resources: lecture slides with figures, tables and key points from the book
Business, Finance, Risk and Information Management
HR, Organizational Development & Coaching
The New World of Work Enable the Workforce and the Business to Thrive
Peter Cheese ISBN 9781398602090 Published on 03/06/2021 1st edition £19.99 ● ● ● ●
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Explores how to close the skills gap, boost productivity, improve employee wellbeing and both build and engage a diverse workforce Includes advice on how to design organizations, work and job roles for individual and business success Explains how to adopt an evidence-based approach to work instead of following intangible, unproven ideas about best practice Provides guidance on how organizations can become responsible businesses with a focus on trust, transparency and 'good work' Written by the Chief Executive of the Chartered Institute of Personnel Development (CIPD) and includes case studies from global public and private sector organisations
HR, Organizational Development & Coaching
Introduction to HR Technologies Understand How to Use Technology to Improve Performance and Processes
Stacey Harris ISBN 9781789665277 Published on 03/07/2021 1st edition £29.99 ● ● ● ● ●
Uses clear, accessible and jargon-free language to explain the technologies available to HR professionals Explains how technology can improve performance in each of the core areas of HR activity including recruitment, reward and L&D Uses a brand-agnostic approach to show how to assess the available technologies and identify which are worth investing in Includes discussion of artificial intelligence (AI), machine learning and the Internet of Things (IoT) and explores what impact these will have on HR Provides examples of how technology can improve efficiency by streamlining and speeding up processes to save both time and money
HR, Organizational Development & Coaching
The Power of Difference How to Build a Diverse Workforce to Drive Business Results
Simon Fanshawe ISBN 9781398601543 Published on 03/08/2021 1st edition £19.99 ● ● ● ●
Outlines how too much 'sameness' in the workforce limits productivity, wellbeing and financial performance Guides HR professionals through designing and describing job roles in order to attract the best candidates Provides advice on measuring D&I in an organization and explains why counting women or ethnic minorities is not an accurate assessment Includes case studies from Costa Coffee, Marks and Spencer, GCHQ, Linklaters and Centrica
HR, Organizational Development & Coaching
Neurodiversity at Work Drive Innovation, Performance and Productivity with a Neurodiverse Workforce
Amanda Kirby,Theo Smith ISBN 9781398600249 Published on 03/04/2021 1st edition £29.99 ● ● ●
Explains what neurodiversity is and how it creates performance, productivity and financial benefits Provides guidance on how to optimize recruitment and talent management processes to attract, acquire and retain neurodiverse employees Includes case studies and interviews from IBM, LinkedIn, UK Cabinet Office, Autotrader and Heathrow Airport,Covers how to adapt policies and workplaces to ensure that they work for all employees
HR, Organizational Development & Coaching
Competitive HR Building an Exceptional People Function
Kevin Green ISBN 9781398601260 Published on 03/09/2021 1st edition £29.99 ●
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Explains how to develop an HR department which goes beyond policies, processes and procedures to add real business value,Includes guidance on how HR professionals can work with other senior stakeholders to deliver organizational success Shows how to use employee experience, technology and a data-driven approach to HR to improve employee motivation, engagement and performance Includes an HR development toolkit which enables practitioners to assess where their skills and capabilities are against those required to succeed both now and in the future
HR, Organizational Development & Coaching
People Practice A Complete Guide Karen Waite, Kathy Beevers, Nicky Small, Keith Tomlinson, Shazad Hussain ISBN 9781398602427 Published on 03/09/2021 1st edition £47.99 ● ● ● ● ●
Written to support the new CIPD Level 3 Foundation qualification by the team who developed the syllabus Provides guidance on workforce analytics to enable students to use data and evidence to make informed business decisions and add organizational value Outlines the core behaviours and skills for people professionals including, developing professional courage, working ethically and managing change Online resources: Lecturer manual, Powerpoint slides and student multiple choice questions Includes key definition boxes, exercises, case studies and further reading to ensure a clear understanding of both the theory and practice, broad engagement with the subject and critical thinking skills
HR, Organizational Development & Coaching
Managing Workplace Health and Wellbeing during a Crisis How to Support your Staff in Difficult Times Cary Cooper, Ian Hesketh ISBN 9781398601222 Published on 03/10/2021 1st edition £29.99 ● ● ● ● ●
Provides guidance that can be used for any kind of crisis whether it is a health, economic or social event Shows how to get communication right in a crisis and manage employee stress, anxiety, burnout and fear Explores practical steps to improve motivation, productivity and engagement in the workforce during times of uncertainty Contains case studies from over 40 organizations including Microsoft, Shell, Marks and Spencer, Serco and Twitter Includes advice for short term interventions during a crisis as well as middle and longer term strategies for workplace health and wellbeing post-crisis
HR, Organizational Development & Coaching
Learning Experience Design How to Create Effective Learning that Works Donald Clark ISBN 9781398602625 Published on 03/11/2021 1st edition £29.99 ● ● ●
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Explains how to use emotion, attention, memory, engagement, enjoyment, transfer, practice and retention to create effective learning content and interactions Shows how to make evidence-based decisions when creating learning and development (L&D) content and initiatives to ensure that the learning makes a tangible difference to employees Includes practical examples and expert advice on how to design each aspect of learning content including audio, visual, text, graphics, simulations and both virtual and augmented reality Provides coverage of user experience (UX), design thinking and blended learning which can be applied to face-to-face, remote and digital learning,Contains a jargon-busting glossary to demystify learning experience terms and acronyms
HR, Organizational Development & Coaching
Armstrong's Handbook of Learning and Development A Guide to the Theory and Practice of L&D Michael Armstrong ISBN 9781398601888 Published on 03/11/2021 1st edition £44.99
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Covers blended, social, experiential and digital learning as well as learning analytics and how AI, augmented and virtual reality can be used to support learning Outlines the role and responsibilities of an L&D professional and the essential skills needed to succeed Examines the latest development in the area including micro learning, connected learning, personalised learning and learning experiences Online resources: Lecture slides, Lecturer manual, student manual Provides a thorough grounding in the theory of L&D including the components of L&D, the distinction between L&D and training and discussion of how people learn Features case studies and examples to put the theory in context, reflective questions to consolidate learning and further reading suggestions to encourage broad engagement with the topic
HR, Organizational Development & Coaching
The HR Business Partner Handbook Principles for HR Business Partners Glenn Templeman ISBN 9781398602984 Published on 03/12/2021 1st edition £29.99
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Explains how HR Business Partners can develop a broad understanding of HR practice at the same time as a deep knowledge of the organization's goals and strategy Shows how to continually assess if activity is adding value to both people and the business to decide which new initiatives to take on, which to continue doing and which to stop Includes the core principles needed by HR Business Partners such as empathy, building trust and credibility, adapting activity and advice for different stakeholders and how to be an effective moral and ethical compass Enables HR Business Partners to develop the strategic mindset needed to ensure a supported and high-performing workforce at the same time as the organization outperforming the competition Provides guidance on how to identify the root cause of a people issue and develop effective solutions rather than only treating the symptoms
HR, Organizational Development & Coaching
Resourcing and Talent Management The Theory and Practice of Recruiting and Developing a Workforce Stephen Taylor ISBN 9781398600461 Published on 03/12/2021 8th edition £49.99 ● ● ● ●
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New to this edition: Three brand new chapters on the UK labour market outside the EU, HR analytics and employee experience Explains how to manage the internal and external recruitment and selection of staff including advertising jobs, interviewing processes and contracts of employment Covers information on job design, flexible working, discrimination and equality at work, retirement, redundancy and dismissals Fully aligned to the CIPD's new qualification framework and includes 'pause for thought' boxes to encourage reflection, 'explore further' boxes to help students read more widely and activities to help put learning into practice Online resources: Lecturer Manual, PowerPoint Slides, Student Exercises and Web links
HR, Organizational Development & Coaching
Transformational HR How Human Resources Can Create Value and Impact Business Strategy
Perry Timms ISBN 9781398600744 Published on 03/07/2021 2nd edition £19.99 ● ● ●
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Provides a blueprint for HR professionals to become the transformational powerhouse they have the potential to be and create lasting success for their organizations Explores the latest developments in HR, including futurology and agile ways of working, for impacting business strategy and building a fair, progressive working environment Includes examples from HR pioneers alongside case studies from a range of global organizations who are transforming their workplaces including Warburtons, AND Digital and Barry Wehlmiller New to this edition: critical review of The Four Zones model, updated content on transformational organizations and business models to incorporate the latest developments and ways of working
HR, Organizational Development & Coaching
Data-Driven Organization Design Sustaining the Competitive Edge Through Organizational Analytics Rupert Morrison ISBN 9781398603264 Published on 03/08/2021 2nd edition £34.99 ● ● ● ●
Shows how to optimize the design of an organization to meet its strategies through the use of data and analytics Explores how to collect, sort and analyze people data in order to obtain actionable organizational insights Contains case studies and examples from real-world interventions, and describes how to avoid common challenges and pitfalls New to this edition: material on organizational planning and analysis, role design and job architecture, position management lifecycle and delta reporting and new case studies and examples
HR, Organizational Development & Coaching
Developing Mental Toughness Coaching Strategies to Improve Performance, Resilience and Wellbeing
Peter Clough, Doug Strycharczyk, John Perry ISBN 9781398601840 Published on 03/09/2021 3rd edition £29.99 ● ● ● ●
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Defines mental toughness clearly and scientifically and provides advice to enable individuals to improve their ability to cope with stress, daily pressures and challenges Provides a tangible and measurable model and framework to understand resilience and improve performance Applies mental toughness to the organizational context and is full of practical guidance to improve the ability to cope with stress and challenges in the workplace Features global case studies, including from Deloitte and Etihad, to demonstrate the variety of contexts in which mental toughness can be applied to enhance employee experience and build leadership capability New to this edition: Expansion of the 4Cs model to include further concepts on learning orientation and resilience; new chapters on self-awareness and evidence based practice; new material on the impact on Diversity and Inclusion and the evolution of research in the field
HR, Organizational Development & Coaching
Workplace Learning How to Build a Culture of Continuous Employee Development Nigel Paine ISBN 9781398601505 Published on 03/10/2021 2nd edition £29.99 ●
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Demonstrates the individual and company-wide benefits of building a culture of continuous workplace learning and examines the impact of recent changes to the workplace on learning and development Provides an evidence-based model to enable Learning & Development professionals to identify the key learning needs of the organization and measure success Includes case studies from companies who have successfully established a culture of continuous workplace learning including Microsoft and The Happy Company New to this edition: a chapter on organizational learning and distinguishing self-determined and self-defined learning; new and updated case studies; a practical tool that allows companies to measure their current learning culture
HR, Organizational Development & Coaching
Agile Change Management A Practical Framework for Successful Change Planning and Implementation Melanie Franklin ISBN 9781398603141 Published on 03/10/2021 2nd edition £34.99 ● ● ● ●
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Explains core concepts of agile methodologies enabling readers to create a flexible plan for managing both large-scale and micro-level change in their organization Provides best practice advice on how to build strong relationships with stakeholders to ensure benefits are realized early New to this edition: Chapters on behavioural change and decomposition in planning iterations; discussion on prototyping for business needs and virtual leadership; refresh of the content to cover the latest developments and support the APMG Agile Change Agent course Online resources: PDFs of appendices from the book on change roles, change management documents, change capabilities, a change activity index and communication activities
HR, Organizational Development & Coaching
Coaching and Mentoring Practical Techniques for Developing Learning and Performance Eric Parsloe, Melville Leedham ISBN 9781398601963 Published on 03/12/2021 4th edition £29.99
● Provides a complete resource for coaching and mentoring at individual, team and organizational levels ● Shows how to align coaching and mentoring to an organization's overall business strategy and measure its transformational impact ● Contains insights and case studies from the NHS and the CIPD's Steps Ahead mentoring programme ● New to this edition: a chapter on group and team coaching, material on systemic coaching and how to use coaching for diversity and inclusion, as well as updates to wider thinking and models
HR, Organizational Development & Coaching
Leadership Team Coaching in Practice Case Studies on Developing High-Performing Teams Peter Hawkins ISBN 9781789666212 Published on 03/12/2021 3rd edition £29.99
● Shows how to use coaching tools and techniques to increase performance in leadership teams and the organization as a whole ● Features case studies from organizations from around the world and from a range of sectors, including JP Morgan, Finnair and the UK National Health Service (NHS) to show how these approaches have been applied in practice ● New to this edition: new material on developing the personal core capacities for systemic team coaching, case studies on using systemic team coaching with agile teaming, partnering systemic team coaching with digital team coaching apps & AI, and implementing a large-scale team of teams programme
HR, Organizational Development & Coaching
Managing Culture Develop a People-Centred Organization for Improved Performance David Liddle ISBN 9781789661088 Published on 03/06/2021 1st edition £29.99
● Shows how a strong, values-based company culture can improve engagement, reduce employee turnover and increase profits ● Outlines the importance of company values and how to use them to measure and reward performance ● Explains how to resolve internal conflict and employee disagreements that can derail a company's culture ● Includes case studies from companies including Aviva, Royal Mail, Deutsche Bank and the NHS (UK National Health Service)
HR, Organizational Development & Coaching
Excellence in People Analytics How to Use Workforce Data to Create Business Value Jonathan Ferrar, David Green ISBN 9780749498290 Published on 03/06/2021 1st edition £29.99
● Shows how to use insights from data to improve business decision making and prove the ROI of people analytics ● Provides advice on how to formulate smart business questions and use people data to answer them ● Explains how to implement processes and establish robust infrastructure for ethical data collection ● Includes case studies from global organizations who are leveraging the value of people analytics including IBM, Vodafone, Disney, Bosch and JPMorgan Chase
HR, Organizational Development & Coaching
End of Marketing Humanizing Your Brand in the Age of Social Media
Carlos Gil ISBN 9781398601345 Publishes on 03/08/2021 2nd edition £14.99 • • • •
Describes how notable brands successfully deliver crisis management strategies and humanize their messaging Features case studies and examples form social media giants such as DJ Khaled, Kim Kardashian, Kanye West and Ja Rule and platforms including TikTok and Twitch Provides an action-oriented social media audit which will help prioritize what content to post and convert more conversations into sales Advises on how to become a 'marketing savage' and engage customers and competitors alike
Marketing & Public Relations
Customer Experience Excellence Six Strategies to Deliver Exceptional Growth in 90 Days
Tim Knight, David Conway ISBN 9781398600997 Publishes on 03/08/2021 1st edition £19.99 • • • •
Shows companies how to understand their external and internal customers more deeply and more profoundly than ever before Features case studies from every major service sector including financial, retail and telcoms and brands such as Samsung, HSBC, Saga, QVC, Kraft, Singapore Airlines, Taj Hotels and Emirates Explains the economics of excellence and provides a sustainable commercial strategy that will enable the long-term success of any business Shares practical best tips which will help replicate the success of the world's best brands and business leaders
Marketing & Public Relations
Litigation PR A Practical Guide to Managing Reputations in Legal Disputes
Tim Maltin ISBN 9781789667332 Publishes on 03/08/2021 1st edition £39.99 • • •
Addresses the challenges of creating a synchronized team of PR professionals, lawyers and clients to manage reputations and achieve legal aims Packed with fascinating international case studies, including claims against a UK High Street bank, a Central Asian manufacturing company, and repatriation of funds in a multi-million international fraud case Gives clear guidance on achieving strategic aims, including how best to reach key stakeholders with messaging through the media and independent voices
Marketing & Public Relations
Video Marketing Create Engaging Video Campaigns to Drive Brand Growth and Sales
Jon Mowat ISBN 9781398601147 Publishes on 03/08/2021 2nd edition £19.99 • • • • •
Provides step-by-step guidance for creating and activating effective video marketing and measuring its success Shows how to create and edit video campaigns for all budgets, including DIY approaches using DSLRs and smartphones Contains case studies and examples from well-known international brands including adidas, Kleenex, Lenovo and Red Bull Online resources: video links for campaigns discussed in the book and a downloadable strategy planner New to this edition: chapters on understanding your audience and buying media space on ad networks and social media, content on personal and personalized content and avoiding potential pitfalls such as frauds and fake views
Marketing & Public Relations
Amazon How the World’s Most Relentless Retailer will Continue to Revolutionize Commerce
Natalie Berg, Miya Knights ISBN 9781398601420 Publishes on 03/11/2021 2nd edition £19.99 • •
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Provides fascinating insight into Amazon's retail strategy and its most disruptive new developments, including drone delivery and check-out free supermarkets Examines the impact that these revolutionary strategies have had on the wider retail sector, offering lessons that can be applied to consumers and businesses globally Contains original research from the authors' combined 35 years as leading retail analysts, including content drawn from the esteemed Future of Retail trends reports New to this edition: material on Amazon's response to the coronavirus pandemic, the convergence of physical and digital retail, e-commerce economics and sustainability, as well as updates to Amazon's bricks and mortar grocery strategies and future policy implications
Marketing & Public Relations
Paid Attention Innovative Advertising for a Digital World
Faris Yakob ISBN 9781398602502 Publishes on 03/11/2021 2nd edition £19.99
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Offers models for advertising innovation to gain commercial stability in an evolving media landscape along with innovative ideas to influence purchasing behavior Includes practical toolkits as well as real-world examples of advertising campaigns, including companies such as Google, Old Spice and Sony New to this edition: brand new chapters exploring advances in attention spans and new trends in online advertising, as well as new case studies on compelling brand ideas Online resources: additional toolkits focusing on brand behaviour and exercises on how to create case studies, and how to have ideas.
Marketing & Public Relations
Market Research in Practice An Introduction to Gaining Greater Market Insight
Paul Hague ISBN 9781398602823 Publishes on 03/11/2021 4th edition £29.99 • • • •
Explores the fundamentals of market research, and offers a step-by-step guide to managing the process such as guidance on planning a project and executing it through to analysis and presenting the findings Explains how to use market research tools and methods effectively to obtain reliable results with examples from companies including Adidas, Marks & Spencer, Grohe and General Motors New to this edition: Further analysis of modern trends, such as new wave of change in ethics and analysis of the new wave of market research that focuses on quicker and cheaper sources of market intelligence, such as blogs and internal data analysis Online resources: templates to use when conducting market research such as 'customer satisfaction questionnaires' and 'focus group discussion guide' as well as improved PowerPoint slides for lecturers and exercises for students
Marketing & Public Relations
Early 2021 publications
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