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This year's Hotel Investment Roundtable highlights a bright future for Canadian hoteliers

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CONTENTS VO LU M E 36 , N O. 7 | OCTOBE R 2023

FEATURES 18 CONTINUOUS LEARNING Kenny Gibson brings knowledge and know-how to Sunray Group

COVER PHOTOGRAPHY AND ROUNDTABLE BY MARGARET MULLIGAN

WHO'S WHO MARKET ALMANAC 22 Profile: StudioRes 25 Hotel Brands Listings 28 Hotel Brands Directory 35 Profile: Germain Hotels 37 Owners, Developers, Franchisors Listings 42 Owners, Developers, Franchisors Directory 45 Profile: Atlific Hotels 47 Management Companies Listings 52 Management Companies Directory 55 Services Directory

ON THE COVER (clockwise) Jessi Carrier, broker, Colliers; Salim Gulamani, lender/broker, ICON Capital; Duncan Chiu senior director, Lodging Development, Western Canada, Marriott International; Cameron Woof, lender, CWB; Ryan McRae, senior vicepresident, Business Development, Third-Party Management, Hotel Equities; Aaron Laurie, VP Lodging Development, Eastern Canada, Marriott International; Mark Sparrow, executive vice-president, CBRE; Roz Blaker, AVP, Owner & Franchise Services, Marriott Hotels and Patricia Phillips, owner, PBA Land Developments

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CRITICAL CHOICES CEO Brian Leon leads fast and steady growth at Choice Hotels Canada

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CHECKING IN

TIME TO SHINE This year’s Investment Roundtable, produced in partnership with Marriott Hotels, reveals the Canadian hotel industry has had a banner year

You really should subscribe. Do it now at hoteliermagazine.com/shop/hotelier-subscription/ OCTOBER 2023 | 1

SETTING THE STANDARD

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ith summer now a distant memory, hoteliers are looking forward to a good last quarter before putting a bow on 2023.

It’s been a strong year for hoteliers as occupancy and room rates continue their positive trajectory. But with inflation continuing to mount and talk of a recession still looming on the horizon, one wonders how long will the good times last?

That was a question posited to the panelists at this year’s annual Hotelier Investment Roundtable, produced in partnership with Marriott Hotels of Canda, and staged late this summer at the St. Regis Hotel in Toronto. According to most of the participants on this year’s roundtable, the bubble shouldn’t burst any time soon (see story on p. 10), however that remains to be seen, barring any last-minute geopolitical disturbances, which of course, can never be predicted. The consensus was that thanks to strong business fundamentals, the perception of Canada as a safe haven for investment, as well as incredible pent-up demand, which continues to fuel strong tourism numbers around the globe, the future continues to look promising.

The panelists also noted as well, that labour challenges, while still prevalent, have subsided somewhat in recent months. But, while that may be the case, they also noted that labour costs are expected to continue to increase over the next few years. This reality was recently evidenced by the labour agreement finalized at the Fairmont Hotel Vancouver, where workers received an 18 per-cent wage increase (over a three-year term) and where housekeeper’s daily workload was reduced in order to reduce the likelihood of injury. Additionally, gratuities at the hotel will increase and housekeeping staff will see an immediate increase of $0.40 per hour and the employer will improve contributions to the pension and RRSP. Workers at the hotel will also receive an increase in the midnight shift premium, a higher wage floor for new employees and a holiday for Truth & Recognition on September 30. The labour agreement reached

by Fairmont and Unifor, is significant in that it will undoubtedly fuel other similar hotel employee agreements across the country.

Of course, while many would like to believe that AI and technology will help the industry deal with labour challenges and shortages, Hotelier’s roundtable panelists believe the most positive outcome of AI will be its ability to reduce the mundane tasks currently being handled by staff and thereby allowing staff to have more time to focus and excel at delivering great customer service. And, that’s a welcome benefit given that it’s more important than ever to ensure high customer service levels as a result of the higher rates being charged by hotels. As hoteliers know, in this new, ultra competitive environment, if customer service levels fall dramatically, it will only lead to customers pushing back on higher rates. Let’s not forget, after all, that there’s a symbiotic relationship between high room rates and high customer service levels. One without the other just doesn’t work. ◆ ROSANNA CAIRA rcaira@kostuchmedia.com

2 | OCTOBER 2023

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CHECKING IN THE LATEST INDUSTRY NEWS FOR HOTEL EXECUTIVES FROM CANADA AND AROUND THE WORLD

NEW KID ON THE BLOCK

King Blue Hotel re-branded to The Sutton Place Hotel

Northland Properties acquired the King Blue Hotel in Toronto from Greenland Canada in 2021 as an addition to its familyowned portfolio of hotels, restaurants, resorts and sports assets.

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NORTHLAND PROPERTIES has brought The Sutton Place Hotel name back to Toronto, with the former King Blue Hotel transitioning to The Sutton Place Hotel Toronto.

Serving as a contemporary landmark on the iconic corner of King Street West and Blue Jays Way, the downtown Toronto hotel will be front and centre among the buzz of the Toronto Entertainment District, boasting 118 suites.

The Toronto property is the fourth location for the luxury Sutton Place Hotel brand, joining Vancouver, Halifax, and Revelstoke Mountain Resort, offering luxurious accommodation right in the heart of downtown Toronto.

“We’re pleased to offer beautifully designed guestrooms and furnishings to help guests unwind during their time in Toronto, and we welcome guests to relax in luxurious comfort complemented by onsite parking, a fitness centre and an indoor pool to elevate your stay,” reads a release from Northland Properties.

The pet-friendly property also features premium meetings and events space, along with complimentary, unlimited Wi-Fi. The Sutton Place Hotel Toronto is a name deep-rooted in history. For many years, the original location was one of Toronto’s most luxurious hotels and was the primary location of the Toronto International Film Festival. It was also a member of Conde Nast Traveler Magazine’s exclusive Gold List and a proud recipient of the Meetings and Conventions Gold Key Award.

“The hotel was known for being a combination of ‘old-world charm and space-age elegance’ and we look forward to bringing the history of the original hotel back to life through our new location,” reads the release. ◆ OCTOBER 2023 | 5

Now Open: Warwick Le Crystal – Montreal Warwick Hotels & Resorts (WHR) has opened its first property in Canada with Warwick Le Crystal – Montreal.

Located downtown and the closest hotel to the popular Bell Centre, Warwick Le Crystal – Montreal features 131 guestrooms and suites. The urban-style suites feature kitchenettes, king-sized beds and many boast balconies and terraces.

Additionally, the hotel has a lifestyle-and-wellness centre on the 12th floor that offers a panoramic view of downtown Montreal, and features an indoor pool, an outdoor terrace hot tub, a sauna, a fitness centre and the celebrated spa, Eléments Maison de Beauté.

“The arrival of Warwick Le Crystal in downtown Montreal, formerly known as Hotel Le Crystal, marks a new beginning alongside the esteemed Warwick family and its international reputation. Our clients seek personalized service, comfort and authentic experiences,” says general manager Eric Hamel. “That is precisely what Warwick Le Crystal – Montreal will strive to deliver.”

The Lodge at Blue Sky has won the Lavazza One to Watch award in advance of the World’s 50 Best Hotel awards 2023. This award is granted to a hotel that has the potential to break into the World’s 50 Best Hotels rankings in future editions.

During the summer guests at The Lodge at Blue Sky can learn about sustainablefarming practices at the lodge’s female led re-generative farm or hike endless trails with a wildlife biologist, while in the winter one can ski fresh powder or snowshoe to a fondue dinner in a private mountaintop yurt.

“When deciding the winner of this award, we were looking for a property that interacts positively with its environment and offers a unique and special guest experience,” says Tim Brooke-Webb, managing director for The World’s 50 Best Hotels. “The Lodge at Blue Sky has been at the forefront of America’s mountain retreats since its launch in 2019 and impressed us with its nature-led adventures and understated elegance.”

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One to Watch

A New Beginning IHG Hotels & Resorts has signed a new Crowne Plaza property in New Brunswick.

The Crowne Plaza Saint John Harbour View, will join Crowne Plaza FrederictonLord Beaverbrook and Crowne Plaza Moncton Downtown.

The new hotel, owned

by Devansh Group of Hotels, is set to open in late 2023 after a $7.5 million investment dedicated to renovations throughout the property. Featuring 135 guestrooms, the hotel will offer an on-site restaurant, pool, arcade and meeting facilities overlooking the harbour. Conveniently located within walking distance of downtown Saint John, guests will have easy access to local businesses, restaurants and amenities, with nearby leisure attractions including The New Brunswick Museum, Rockwood Park and Tin Can Beach.

“Renovations represent a growing proportion of IHG’s portfolio of hotels and resorts, and we are excited to partner with Devansh Group of Hotels to bring another premier IHG property to the east coast," ays Jonathan Lund, regional vice-president of Operations and head of Canada, IHG Hotels & Resorts.

Reaching Agreement Major wage increases and more manageable workloads are key features of a new threeyear contract with the Fairmont Hotel Vancouver ratified by Unifor members.

The new collective agreement increases wages 18 per cent over the term and reduces the daily workload in housekeeping to help reduce the likelihood of injury. Overall, gratuities will increase, housekeeping staff will see an immediate increase of $0.40 per hour and the employer will improve contributions to the pension and RSP. Additionally, workers at the Fairmont Hotel Vancouver will receive an increase to the midnight shift premium, a higher wage floor for new employees and the recognition of the National Day for Truth & Reconciliation on September 30.

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TIME TO INVESTMENT ROUNDTABLE

INTERVIEW BY ROSANNA CAIRA AND AMY BOSTOCK

PHOTOGRAPHY BY MARGARET MULLIGAN

THE PARTICIPANTS: (L TO R) AARON LAURIE VP Lodging Development, Eastern Canada, Marriott International

PATRICIA PHILLIPS owner, PBA Land Developments

ROZ BLAKER AVP, Owner & Franchise Services, Marriott Hotels

JESSI CARRIER broker, Colliers

DUNCAN CHIU senior director, Lodging Development, Western SALIM GULAMANI lender/broker, ICON Capital Canada, Marriott International

MARK SPARROW executive vice-president, CBRE CAMERON WOOF lender, CWB

8 | OCTOBER 2023

RYAN MCRAE senior vice-president, Business Development, Third-Party Management, Hotel Equities (NOT PICTURED)

WENDY LAMONT executive vice-president, Atlific Hotels

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O SHINE THIS YEAR’S INVESTMENT ROUNDTABLE, PRODUCED IN PARTNERSHIP WITH MARRIOTT HOTELS OF CANADA, REVEALS THE CANADIAN HOTEL INDUSTRY HAS HAD A BANNER YEAR MODERATED BY ROSANNA CAIRA AND AMY BOSTOCK PHOTOGRAPHY BY MARGARET MULLIGAN

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OCTOBER 2023 | 9

Rosanna Caira

Business Fundamentals Rosanna Caira: What kind of a year has 2023 been thus far for your company?

Roz Blaker: Marriott currently has 273 hotels across Canada, with 83 in the pipeline and I would say that this has just been a banner year. We’re well above 2019 metrics, both in primary, secondary, and tertiary markets. We’re seeing a levelling off of the growth across all segments in prior-year comparisons, but ADR for Canada is showing really healthy growth, which is something that we haven’t necessarily seen historically.

Special corporate is still a challenge, getting back into office buildings, as downtown cores are feeling that stress more than the suburban and secondary markets. But in general, we’re just having a stupendous year across the board.

We have some markets where ADR is up 14 to 18 per cent. Overall, for Marriott North America, RevPAR grew six per cent, ADR rose six per cent, and that’s on an average. Even guest satisfaction — which is a balanced scorecard metric, we look at topline and we look at guest satisfaction — this is the first summer for Canada that has not seen guest scores dip. And we’re threeand-a-half points over last year. And it’s a tribute to attracting associates and having a stable workforce, and the reduction in turnover. We’re not hearing that finding staff is the bigger challenge. And when you have better economics, you have more opportunity to hire appropriately and get ready for the summer.

Patricia Phillips: We just opened our first hotel, the Dorian, which is a dual-flag Autograph Courtyard. We have 306 rooms and we’re bringing on 228 rooms next year through the Element. So, in that regard, our first year of operations, we ramped up much quicker than we expected. We’re about 25-per-cent ahead of our forecast, both in regard to ADR and also occupancy.

We continue to dominate our comp set.

And just taking a look at the breakdown 10 | OCTOBER 2023

of our revenue, we’re not seeing a lot of leisure travel but interestingly enough, a lot of business travel.We’re finding that about 34 per cent of our business and leisure travel right now is within Western Canada, 21 per cent is Eastern Canada, and then 39 per cent is coming from the U.S. But we will have a shortage of hotel rooms in Canada, given the onboarding of our conference facility that is booked for the next five to six years. So, we’re noticing an increase in traffic and hoping to see a little bit more leisure traffic trickling in as well.

Ryan McRae: The last 12 months have been incredibly strong. Because we’re quite geographically diversified, and market-type diversified, we have very good exposure in Western Canada in leisure markets such as Vancouver Island and the Okanagan Valley. Those markets, even through the deepest parts of COVID, were incredibly strong and continued to have year-on-year growth through COVID, save for those first dark months. So, we haven’t seen the dramatic increase from a RevPAR standpoint given in those markets we’re coming off a very high base, but they continue to be incredibly strong.

Demand is there, willingness to pay from a rate standpoint is still very much in place, and it’s given our teams great confidence moving forward in terms of constantly driving rate and really giving them the peace of mind that yes, customers are willing to pay rates higher than they’ve ever paid before, provided they see value and getting a level of service that’s consistent with that rate.

It’s still skewed domestically, but we’re looking ahead into 2024 and into 2025 and beyond, as we put together some of our longer-term sales and marketing strategies. And interestingly enough, in markets such as the Rocky Mountains where we have a luxury resort in Canmore or the Okanagan, those markets historically had always skewed Canadian as well. And so, given

the record-high rates in occupancies we’ve seen in those markets, we are in a very good position as U.S. travel comes back, which this summer, truthfully, is the first season where we’ve seen a meaningful increase in U.S. traffic.

We have seen a comeback of European travellers and that is expected to grow for 2024. And so, we are very bullish on that. If we’re setting record-high ADRs today in absence of meaningful travel from Asia, it is a very, very good place to be in that we have strong domestic demand, strong North-American demand, returning European demand, and truthfully, Asian-Pacific demand that is not even started yet. When you look over the medium term it is, from a rate perspective and certainly from an occupancy perspective, a good place to be to be able to leverage that even further.

Mark Sparrow: We’ve seen a noticeable pickup in activity on the investment side of the hotel business in 2023 relative to what we saw in 2022 and throughout the pandemic. During the pandemic, there was a significant bid-ask gap between where buyers and sellers were looking to transact at. We’ve seen that narrow over the past 12 months, and we’re going to see a significant amount of activity through the balance of this year.

Our book of business is about three to four times the size it was this time last year, and it’s growing daily. We have a lot of broker opinion of values that we’re hoteliermagazine.com

Patricia Phillips

very good. ADR is up $30 compared to 2019 across the country and occupancy levels are similar, in the low to mid 60 per cent. So, even if there is still a bit of a question mark around availability of financing, and interest rates being high, fundamentals are so strong, values tend to stay.

submitting to owners as they’re trying to understand where the market would be.

And that’s going to translate to a flurry of activity towards the backend of this year and early next year.

Wendy Lamont: Our airport and city-centre hotels have been growing at a faster rate than resorts. Resorts and extended-stay properties are still growing, but the rate is slowing. This is primarily due to them having seen the strongest performance over the past few years, so other markets are just now recovering.

Jessi Carrier: There’s tremendous momentum in the transaction market and it’s on paper. We just came out with our second-quarter quarterly report a couple months ago, and transaction volume for the first two quarters was around $1 billion, which is record transaction volume. If you compare to 2022 where we were around $550 million, it’s almost double. And it is 20 per cent over 2019 first two quarters, which was a record as well. So, it is great to see $1 billion of transactions in two quarters, and potentially get to $2 billion by the end of the year with some bulkier transactions coming up. Also, looking at the metrics of the transactions, price per rooms is up significantly — $190,000 a door is the average price per room for those transactions, for the $1 billion, if you bring it on a per-room basis. This is driven by, to echo what was said earlier, operating fundamentals that have been hoteliermagazine.com

Salim Gulamani: I’ve been a mortgage broker for 10 years, started our own company two years ago, and this is probably the busiest we’ve ever been. The deal flow is substantial. Because a lot of it is re-financing right now, on the positive end, you’ve got your trailing 12 months which have frankly never been as good as they are now, which really helps get your DSC to a point where you can re-finance and maybe get a little bit out. Obviously, the challenges, from the financing standpoint, is the rate. Rates have gone up substantially, but that’s just the way the market is, just the same as construction costs have gone up. And so, I think another reason that the price per room has gone up.

Yes, the fundamentals are good, but the replacement costs or cost to build right now is so high that a better option is to go out and acquire a property. Not to mention, fixed-price interest rates are way better than they are on a floating basis. So, that also helps in terms of the overall picture. Access to capital is out there but it’s not easy to get, by any means as the underwriting is extremely stringent these days. But for the strong, experienced owner-operators, there’s capital available.

Aaron Laurie: It’s a big challenge this year to get new construction going with construction costs and the way interest rates are playing out. Experienced developers take these challenges and find creative capital solutions to get through it. But for us at Marriott, net-unit growth is one of our top priorities in development, and one of the only ways to continue to drive net-unit growth in this tough interest rate and financing

environment is through conversion.

So, conversions this year has been a big theme for us. And we have what we call conversion-friendly brands, namely brands such as Autograph, Tribute, Four Points, Delta, but we’re open to looking at conversions amongst the majority of our other brands as well.

So, it’s a unique opportunity for owners to take a look at existing assets or acquiring existing assets, and finding an opportunity to re-position some of these assets in what could be considered very high-barriered entry markets for new build opportunities.

Investment Trends Amy Bostock: How would you rate the availability of capital in the marketplace? Have you seen any new forms of financing become available in recent months?

JC: When it comes to availability of capital, a lot of it has to do with the debt, so maybe we start with that.

Interest rates are high. I was a lender before doing what I do now, and back then, between 2006 and 2010/11, it was all about the sponsor and I feel like we’re going back to that. The asset is important, as is the location, but the sponsor is key. So, it is a lot harder now if you’re a first-time buyer to come into the space and buy your first hotel. It’s being done, but it’s more challenging. I think the sponsor will have availability of financing but then the key thing is, what are the metrics? And it’s simple business — loan to value that covers ratios and guarantees. A lot of deals were done between 2013 and 2019 on loan-to-value basis and now, values are great, they’re up, everything is good. But the debt-coverage ratios are tougher because rates are double.

And we’re seeing a lot more transactions; we’re doing a lot of opinions of value and expectations from owners are high because as they should be, they came out of pandemic, everyone is okay and making money. But then at some point you hit a wall on the loan-to-value basis.

OCTOBER 2023 | 11

Salim Gulamani

The second component, equity, is there — people have money, hotel owners have money. We have people coming from outside: Europeans, Americans even — which is rare for us, we’ve rarely seen transactions with Americans.

We were talking about the Canadian economy earlier. Our fundamentals are strong, employment is strong and I think there’s more availability of staff now. All these things are driving more equity to the market, so debt and equity are there. And for the second portion of the question, we have to get creative on transactions — availability of capital through alternate sources, private lenders, but a lot also VTBs [vendor take-back]. You need to structure the deal and do VTB at balance of sale in order not to have erosion on value.

Not because values are not there, just because, like we said earlier, interest rates are high, so the money has to come from somewhere. And vendors are willing to leave some money in the transaction to achieve that pricing, which is important for our fundamentals. As private lenders, we don’t see a lot of second mortgages, but we’re seeing a bit more now. It’s expensive but when the metrics are good, and fundamentals are good, and cashflow is strong, it can be done.

SG: Before all of this that we’ve been through the last few years, it was all about, where is the asset? What is it?

Now the number-1 question when you take a deal to a lender is, who’s the sponsor? Sponsor is key to all financing deals these days. Secondly, before it was purely on loan to value but that’s only half the equation — the debt service is another big part of it. And so, with rates going up, they’ll add an additional amount as a stress test, we’ll call it, and to get to a debt service that is resulting in a high loan to value can be challenging at times. Finally, when it comes to access to capital, yes, it’s there, but then you have to go to secondary and private financing options and VTBs. The challenge with the VTB and the private is, if it’s going to be a 12-month term, what’s the exit on that after 12 months? People need to make sure that there is an option after the 12 months to extend it. Because you’re going to be potentially pushing off 12 | OCTOBER 2023

a problem for 12 months, and you might be right in that same spot of trying to figure out how to take that money out at that point.

Cameron Woof: For our group, our focus has always been sponsor first and as we go through different cycles, we’ve been financing hotels for a very long time in Canada, you see certain lenders come and go. Sometimes certain lenders lose perspective of the fundamentals of hotel lending, and sponsor should always be first. This particular cycle demonstrates if you’re working with the right groups that are committed to the hospitality space, that they’re willing to put their own equity on the line to support their business plan and their investments. And when interest rates are double what they were five years ago, that’s particularly important. Because a lender will only lend if the mortgage can be paid. So, if values are up and they’re strong, but the debt coverage just isn’t there to pay the mortgage, then you need a sponsor and a group that’s highly invested in the space to maybe put a little bit more equity into it and make sure that the fundamentals are working.

AB: What does the hotel industry look like for the next year to two years from an investment standpoint?

MS: We’re going to see an influx of new owners into the Canadian space in addition to current owners who are going to double down and invest in Canada to increase their portfolio. Part of that increase in capital we’re seeing is not only from groups outside of Canada that own hotels, but groups who are now starting to allocate their resources differently. So, if you look at the fundamentals, there’s never been a time that there’s been more capital ready to deploy into real estate. Now there’s a lot of these real-estate companies that have a 40 per cent allocation towards office, 20 per cent towards industrial, 30 per cent towards multi-family.

And what we’re seeing across the spectrum in the U.S. and Europe is a lot of those groups that have 40 per cent in office are taking 10 per cent away and

Aarom Laurie

Jeff Hyslop

pushing it towards alternative assets.

And hotels are king when it comes to alternatives because of what’s happening in our fundamentals. So, a lot of that capital that’s been sitting on the sideline waiting to deploy through the pandemic is now looking at hotels differently. And if they align themselves with the right operating partners, the right brands, they’re ready to commit to the hotel space where they haven’t really been in the past.

We’re alive in the market with a billion and a half in value right now, and we’re seeing groups that have never looked at Canada, and never looked at hotels, and part of that story is allocation of capital.

The other part of that story is relative to debt. If you’re pricing hotel debt in the U.S., you’re about $875 to $950 in pricing, so 9.5 per cent. When you’re pricing in Canada, you’ve got 150 to 200 basis point spread on that lower to be able to achieve your hurdles. So, ultimately cap rates are always a conversation in hotels, but they’re hoteliermagazine.com

almost irrelevant. Everyone’s holding for a levered return or a five- or 10-year basis.

And if your cost of capital is lower in Canada than elsewhere, you’re going to see a lot of investment start to strive towards the Canadian market and the next two to three years are going to be very positive towards investment in Canada.

RM: I absolutely believe there’s going to be a lot more transaction activity in the next 12 to 24 months. One thing I would say, though, in terms of the executability and how do you optimize that investment, are there are a lot of roadblocks from getting from point A to point B to do a successful transition of an existing asset, successful up-brand, successful renovation. And we’ve seen a lot of groups stumble on that front in the past.

When it comes to groups that are new to the hospitality space, we have been incredibly busy fielding calls and working with various groups that, in addition to the ongoing hotel operation side of things, need help trying to figure out how to effectively manage that renovation and up-branding process.

Because it is, particularly for groups who don’t have previous exposure to the hotel space, fraught with landmines and having the right team together to actually make it happen is critical. Buying the asset is one thing, but getting it to its optimal position in as short a period of time as possible is another.

AB: What are the top draws for investing more money in Canada? Are there specific regions within Canada that are more attractive from a development perspective?

Duncan Chiu: For Western Canada, we’ve seen such a tremendous run in terms of the leisure markets. I would say Vancouver Island is a great market that is fairly untapped. You do have hotels, but it’s tired product in a lot of cases and that presents a pretty good fundamental to increase development. Nationally, we’re also seeing a pretty aggressive populationgrowth strategy from the federal government and so, people are generally getting compressed out of Toronto and Vancouver. Calgary and Alberta in general are going to be a beneficiary of that. The Okanagan Valley is going to continue to see increased appetite for development. Again, I think just with the tremendous leisure demand that we have seen globally and in Canada, those destinations will continue to outshine other parts of the country.

And then in Alberta, I would say the Mountain Resort Parks will continue to have a lot of strong appetite. High cost of entry, but if you can get in, you’ll do reasonably well.

Immigration primarily is coming to Montreal, Toronto, Vancouver. And while we all recognize that population growth doesn’t necessarily stimulate hotel demand short-term, what it does long-term is it creates commercial development, it creates infrastructure development, healthcare facilities, infrastructure projects, which in the long term end up stimulating demand.

So, I feel as population continues to grow, you’ll see a lot of that population within those large metropolitan areas displace or compress into some of the secondary locations. And that will bode well or allow those secondary markets or rural locations to be ripe for hotel development down the road.

AL: In general, we need to remind ourselves that the majority of population growth in Canada is stemming from immigration.

RB: The rise of leisure over the last several years is a big change as business travel eased up. And the term ‘bleisure,’ which everyone knows, is still a strong

Trends RC: What are the most significant changes you’ve seen in accommodation over the last three years and what’s fuelled it?

Cameron Woof and Mark Sparrow

RB: We get a lot of questions around, ‘don’t you have too much product?’

But it actually works the opposite way.

We have more significant broad brand recognition with our portfolio of brands, and we’re in primary, secondary, tertiary, and beyond markets now. So, there’s an awareness both on the level of support that we have across the country and the power of our brands and our distribution that’s really attracting investment from our U.S. partners and we have a lot of cross-border partnerships. hoteliermagazine.com

OCTOBER 2023 | 13

that are employed in the hospitality industry. And so, for us, it always comes back to the associate and what experience they have in their day to day, what levels of expectations can they have for growth, what support do they get from their employer. At Hotel Equities, our turnover in Canada is middle single digits, which, in the hospitality industry, is a very hard number to achieve. And that is a very deliberate and very conscientious strategy on our part because we know for our mediumand long-term growth for Canada, it’s absolutely critical. It’s reflected in our results — the fact that we’ve gone from zero to 32 hotels in five years — and that will then be reflected in very localized and unique experiences that customers can have.

Roz Blaker

travel trend. What I’ve been noticing even more, is that we’re taking very regular branded hotels and creating experiences within the hotels. The Ritz Carlton in Montreal, for instance, took a very small unused space and created a Louboutin experience there. And the owner and general manager said it was unbelievably powerful. At the W Montreal they have a little karaoke bar and people pay by the hour to go there. And it’s not just buzzworthy, it’s becoming part of the fundamentals of how you take a hotel and make it really exciting for people to want to visit and return to over and over again.

Also, we’re seeing a move towards sustainability, which is important both from a corporate business travel perspective, but also the leisure traveller that wants to do good wherever they go. It’s a powerful trend that our hotel operators need to embrace and get behind because people are making buying decisions based on how well you execute in that area.

PP: We were one of the first developers in Western Canada to embrace mental health and resiliency. I chair the board and founder of Headversity, and so that is something that we are going to 14 | OCTOBER 2023

bring into our guest experience at our hotel as well. Another change has to do with retention — retaining good people in your operations and in all of your businesses — is something that many CEOs talk about. And that’s really a reflection of leadership. I looked at how my GM answered the question as well, and for Concord and PBA, at Concord, 60 per cent of employees are women, we (PBS) have 70 per cent; we are womenowned and led and really, that leadership style is quite different today and it’s something that, culturally, creates an opportunity for retention and a strategic competitive advantage as a developer and operator in the hotel space.

RM: The biggest change we’ve seen in the last three years is in the expectations of both associates and guests. In Canada over the last 20 years in the hospitality industry, guests have been incredibly patient — patient with mediocre experiences, mediocre product in terms of hotels that have been underinvested in.

Similarly on the operations side, we’ve only been in the Canadian market now four-and-a-half years and when we came into the market as Hotel Equities, we found a very low bar when it came to the level of expectations for associates

WL: Google’s continuing expansion into travel with Google Flights and Google Hotels and its impact on metasearch platforms like TripAdvisor and OTAs like Expedia is a big change I’m seeing. Also, how digital and online communications are addressing guests’ strong preference for a seamless and touchless experience when making requests, such as chatting with hotel staff, and ordering extra towels or room service through dedicated apps or websites.

Guests now demand a delicate balance between personalized services and enhanced experiences, all while preserving their privacy. When it comes to technology, the potential of future incorporation of AI technology into the booking process, which would revolutionize how customers navigate their journey, has become a big topic.

And finally, experiential travel and the heightened focus on curating unique and memorable guest experiences, indicating a shift towards prioritizing experiences over traditional services.

RC: What major consumer shifts do you see impacting the hotel industry moving forward?

CW: Over the last few years, there’s been a significant shift in the Canadian hotel industry where Canadian hotels are actually starting to get the value paid that they’ve historically been denied. hoteliermagazine.com

It’s my personal opinion that rates in Canada have always been undervalued and so, we’re finally at a place where the consumer is willing to pay what is a reasonable rate for hotels in Canada.

But with that comes the responsibility of hoteliers, managers and owners to provide or maintain that value. Clearly, over the last couple years, there’s been a huge pent-up demand for travel, and I would argue that a lot of consumers would be willing to pay whatever they could to get a hotel room. But with that increased rate comes a reckoning and over the next couple of years it’ll shake out. The hoteliers and the management companies that truly care about their hotels and run them to a high standard will be able to maintain those rates.

And those that were just riding in the wake might get left behind.

WL: As prices go up, so do expectations.

There has not been huge rate resistance, but if the customer is not seeing the ‘value,’ the guest satisfaction is taking a hit. Value not only perceived as it relates to the rate, but the service, amenities, value adds, et cetera.

RC: Can the market support more industry brands or we headed to brand fatigue?

Jessi Carrier

hoteliermagazine.com

DC: Our approach to brands is led by consumer demand and research and the development strategy is pretty simple — we want to be everywhere our guests want to be, everywhere our owners want to develop with us, and have a product available for all different trip purposes. A good example of this is, if you’ve seen the tremendous recovery with COVID, how resilient the industry is, and the demand for extended-stay brands. We responded to that with the introduction of Apartments

by Marriott Bonvoy (AMB), which we launched in November of last year. We saw that there was a significant gap in the marketplace for a soft-branded hotelservice apartment concept and launched AMB to fill that gap because we also do know there are a group of consumers that want higher-end lodging with more spaces, but with an elevated experience.

The second piece of that is, we recently launched StudioRes (see story on p.22), which is our new mid-scale extended-stay brand, formerly known as Project MidX Studios, to serve the midscale segment that we traditionally never played in.

CW: I don’t think there are too many hotel brands. I used to think that was crazy. Why are the large hotel companies putting out so many brands or acquiring so many brands. But now I look at it and think, maybe the difference now isn’t that consumers are expected to fit into a hotel brand, but that hotel brands are being developed to suit the consumer. So, it’s been a complete shift in the mindset of hotel consumers. Now we see a lot more creativity and very niche focus in their marketing and market research to develop specific brands that fit a very specific need. Especially with the way social-media groups and people talk to each other in an instant across the globe, that you’re able to create these niche markets or work with those niche markets to build a product that they need or want.

SG: I also used to think there were too many brands, but at the end of the day, if you look at the demand that’s being generated, none of these hotels are saying, “oh my God, we have this brand that has multiple sister properties in the area and we’re not doing well.” So, the demand is showing us that there isn’t too much. Also, from a lending standpoint, to have a brand affiliation makes the world of difference, because lenders will not look at unbranded in most cases, or brands that they’re not as familiar with, or don’t have the reach of some of these larger hotel brands.

Future Growth & Development RC: What part of the country do you expect to see the strongest development?

MS: We’re seeing a lot of push towards development in the secondary markets that haven’t seen a lot of new supply enter and there’s a lot of product that’s just tired and needs something new in the market, either through a very strong re-positioning with a brand or product, or new development. What happened through the pandemic is when demand just disappeared overnight and development costs skyrocketed, a lot of those projects that were slated for development were pens down for the immediate future. But as demand continues to increase, opportunity to build in these markets is becoming very attractive again.

SG: Some of these secondary markets are getting to a point where they’re growing so fast and exponentially.

For example, take a market such as Barrie, Ont. Barrie has grown and that automatically results in requiring more hotels. The B.C. and Ontario growth can be attributed to population growth, immigration — those markets are still ripe for more development, again, if you can find a way to pencil it. But I think those are going to be the growth areas.

The other secondary markets that come to mind are the Okanagan, OCTOBER 2023 | 15

Vancouver Island and a half a dozen markets in Ontario alone. Look at the growth in places such as Mississauga and Burlington and that corridor or the Durham corridor from Pickering going east, there. In Pickering, just in residential development, over the next 10 years they’re going to have 75 condo buildings built. You’re going to have to put people up somewhere for infrastructure for construction.

MS: It goes even to the East coast.

I’m going to Halifax tomorrow, and I’m paying $550 for a room night in Halifax. When did we ever think that was going to happen? And it’s fantastic for hoteliers, but there’s not enough product. Everyone is there for leisure during the summer, and then business is coming back in a very strong demand.

So, coupling it together, there’s just not enough rooms.

We also are now starting to see in major markets such as Toronto and Vancouver, the ability to actually pencil new development for luxury product that hasn’t been there in the past. And when you’ve looked at markets specifically like Vancouver, Montreal, Toronto, not to pick on just the major markets, but it’s usually pencilled residential development first, or office. And that whole trend has now shifted to the point where that office development certainly isn’t happening. But even the residential perspective, you’ll actually be able to pencil a hotel, so it’s great.

RC: There’s a lot of vacant office space and a lot of that space is now being converted.

Is this an area for possible hotel development?

MS: It certainly is, but it’s a lot harder in practice than in theory. If it’s an existing office building, to then change the risers, change your plumbing, change electrical, is very challenging. Where we’re seeing the most amount of interest right now is larger mixed-use development projects that have a 150,000, 200,000-sq.-ft. office or commercial component that is now shifting gears and saying, “I’m still moving forward with the residential development, but I’ve now got this 16 | OCTOBER 2023

Duncan Chiu

box that has 10-foot clearance, that from an office perspective is great for hotels, but I’m still at the early phase of development that I can now shift gears or pivot towards hotel.” So, there’s numerous projects in the major markets that are going to be moving in that direction. The practice of actually taking an existing office building and changing it, it’s happening, but it’s challenging.

PP: For our Canadian Centre project, we’re re-purposing that building. We initially took that development on as a combination, multi-residential and hotel.

When you’re looking at just the building challenges alone on a conversion, and then you’re faced with interest rates, economic recession, everything, our economics didn’t work for that combination. The only way it worked was for us to do it as a hotel.

DC: For a lot of these projects to make sense, at the municipal level, maybe even provincial level, they have to come to the table with meaningful financial incentives or development-incentive programs to make them happen, or maybe increase in density, for an exchange of a hospitality component.

We’re starting to see that in places such as Vancouver and Toronto.

RM: It’s also really important to understand that the top-five markets in North America that have the lowest vacancy in office, four out of five are Canadian. And so, it’s also a very strong office market, even though we’re in a sector right now that we feel like it’s terrible. When you look at the rest of

Ryan McRae

the world, their vacancy is significantly higher in office than in Canada.

JC: But isn’t it amazing to hear what Patricia said about the only way to make it work was a hotel? We’ve never ever heard that before Canadian Centre — we always fight to be in the game and now we are in the game because profitability and fundamentals are good. The yield is there, so you need yield to offset interest rates.

Even multi-res projects, we get calls now.

I don’t know about all the markets, but in Eastern Canada, people call and say, “I was going to do a residential project there, it doesn’t add up anymore, do you think we could fit a hotel on that site?”

Segments AB: How would you rate your company’s strongest segments?

DC: The one that sticks out the most is extended stay because of the increased demand for people that are working remotely, blending leisure and business travel. And again, we saw that this segment outperformed any other during COVID; the continued strength we saw even up to now. There’s a continued trend and a want for what we call our lifestyle or distinctive brands and you’ll start to see more of those in the urbancore markets and upper-secondary markets where there is ripe potential.

Because these brands do have a little bit more programming, they’re more unique in terms of design, but you need that strong rate to support the development cost. And then when we go into the hoteliermagazine.com

Amy Bostock

secondary, tertiary markets, the brands that really make sense are in the upper mid-scale segment, so Fairfield by Marriott, or TownePlace Suites, or now StudioRes. AL: After the pandemic, a lot of people felt leisure would slow it down, but leisure is still persisting and we’re doing our best with the brands we have available to cater to that ongoing leisure trend or what we’re now calling ‘bleisure.’ But the reason leisure is persisting is because, again, it’s being tagged on with that business travel during the week. And the reality is, guests, now more than ever, are looking for unique accommodation experiences.

Our distinctive brands such as Tribute, Autograph, Renaissance, that are very custom, non-cookie cutter are what’s driving that guest-service experience, that intent to recommend those highbrand-wide ADRs. So, that’s a major segment we continue to see play out, particularly with the soft brands.

RM: Four out of our 11 pipeline projects that we have signed in Canada are either in the lifestyle, luxury, or soft-brand space. So, call it 36 per cent, no big deal. But when you look at the project value in the scope and size of those projects, it’s about 85 per cent in that we absolutely love the upper-midscale, select-service type of projects that are TownePlace Suites and Courtyards and Fairfields. But when it comes to some of these bigger-scale, higher-value projects, luxury and lifestyle is where we are seeing a majority of our growth.

And if I look at anecdotally as well, hoteliermagazine.com

where am I seeing the biggest amount of interest is absolutely leisure markets in underserved areas that are looking for lifestyle or a luxury product. And I always say in Canada, we have A-class physical surroundings, and a significant majority of those markets we have maybe B-minus, at best, accommodation options. Now we’re seeing a lot of interest in filling those gaps, particularly in the Western resort markets and we’re just truthfully at chapter one of a 10-chapter book in terms of what that can look like. So, a lot of demand there, making that luxury lifestyle and leisure space something to watch out for the next 10 years.

RC: What keeps you up at night?

RM: Short-term, in the last month it was wildfires in Northern Alberta, Vancouver Island, and now Kelowna, and the impact those had on our associates in the communities that our hotels were in. Thankfully, it looks like we’re getting to a better place there. Echoing Patricia, leadership and how do we make sure we’re attracting, supporting, and lifting up the leaders that are going be able to deliver on our service promises to our owners and investors for the next 10-plus years.

JC: Everyone’s first concern should be climate change. You see it with the wildfires. We’re not going in the right direction, so that’s for sure number-1.

Number two is, generally speaking, mental health and people’s wellbeing, which is translated at all levels right now.

DC: I would echo what Jessi said but I would also end by saying I’m optimistic, just with seeing how well we’ve recovered as an industry, the resiliency of it. And also, we have a very healthy job market, increased investment into the country, increased population growth, and that means really good things from a development perspective.

MS: My answer is three-fold. Poppy, my two-year-old’s sleep regression; Air Canada pilots and whether I will take off in the morning; and the cost of capital.

PP: Leadership. In order for us to capitalise on the great opportunities this country has, we need a call to good leadership, and that will make it sustainable.

AL: Talent. We’re competing with so many other industries, and we’re all at the table here because at one point during our lives we fell in love with hospitality. We need to continue to innovate to attract the best talent for our industry, especially with the increased guest expectations that we’re seeing across our entire portfolio. So, I think continuing to motivate young talent, retain them, encourage them to continue to fall in love with hospitality is definitely a must.

RB: I have to say climate. And this would not be something I would have said one or two years ago, but with the fires that we’ve been experiencing just over the last month, I’m taking this really seriously, and it worries me.

SG: Obviously interest rates are a factor, but I think it’s how you deal with them and how you mitigate those factors. For example, not taking too much capital.

And if you’re not able to do something, wait. And I think people and what I mean by that is, retaining people, people’s mental health, and listening.

I think sometimes in our industry, and in all industries in society, sometimes we tend to talk a lot but not listen enough.

So, I think if we all did that, we’d all be in a better place.

CW: At this point, not much. And I say that because I have full confidence in our borrowers who own or run hotels, that they’re fully committed to their properties and will be able to manage effectively going forward. The focus now on changing and adapting and being more employee focused has gone a long way. And I can see a really bright period ahead for us in Canada. ◆ Scan the QR Code to watch the full Investment Roundtable, produced in partnership with Marriott Hotels of Canada

OCTOBER 2023 | 17

LEADERSHIP

THE POWER OF EXPERIENCE

Kenny Gibson brings knowledge and know-how to Sunray Group

BY DENISE DEVEAU

W

18 | OCTOBER 2023

this is the way it’s going to be. There was no collaboration.

Labour was plentiful and cheap and you could dictate from a management perspective. Things have changed a lot.”

Leaders can no longer give orders and expect them to be carried out, he says. “We have to collaborate a lot more with people, both internally and externally, and take on more roles, from operations and acquisitions to dispositions and financing.”

Staffing is no longer a given, says Gibson. “We have to be more cognizant as leaders that the younger generation value their time more than the money. We must adjust more to the experiences and quality of life the next generation is looking for. In today’s world, if someone doesn’t like what we are doing, there’s another job for them in the next building.”

A key learning for Gibson is that not everyone responds to what is important to his generation. “I’ve come to realize that what’s important to my generation doesn’t necessarily mean it’s important to the current generation. For example, I’m an early riser. If I tried to put out a policy that the workday starts at 8:30 a.m., millennials would look at me like I’m from a different planet.”

His biggest advice for anyone looking to move up the ranks is to not lose sight of personal connections at a time when technology dominates so many aspects of the business.

“People have forgotten that they can still be more effective and get more things done sitting across the table from somebody rather than through email, Facebook or FaceTime.”

He often tells up-and-coming managers to get to know and spend social time with people at their level and age rather than worrying about senior leaders who will be leaving the industry soon. “They should also develop relationships with people who are the next level down, as they will be the ones leading our industry going forward.” ◆ hoteliermagazine.com

STEVE BLACKBURN

ith more than four decades of hospitality experience under his belt, Kenny Gibson has had a front-row seat to the challenges and opportunities that have impacted the hotel industry. “I’ve seen a lot of changes in the way hotels have been managed over the years,” says the president of Toronto-based Sunray Group.

Gibson emerged from retirement to join Sunray eight years ago and has played a key role in the company’s acquisition and expansion strategy that has increased its hotel portfolio from 14 to 70 properties. During COVID alone, the team completed 20 real-estate deals totaling $120 million. Of those, 15 were hotels.

“We were the most active of any other hotel operation in that period,” says Gibson. “We saw the opportunities to build our portfolio in areas we wanted to build.”

Gibson started in the hotel industry in the 1970s, taking on his first management role for Holiday Inn in 1980. He believes his years of experience have given him a unique perspective on the ups and downs of the industry. “I’ve worked through 9/11, SARS, and the financial crisis. COVID was just another cycle to manage.”

That insight placed Sunray well ahead of the game when COVID began to surface in late 2019. “We recognized what would happen and put planning to the forefront well before the March shutdown. In January I told the ownership ‘This is going to get pretty ugly, so we better start planning how to deal with it now.’ By early February, we had already identified how we would deal with staff and which hotels we would need to shut down.”

While his crisis-management skills are well honed, he says managing day-to-day operations is a continuous learning experience.

“When I started, it was very much management saying

THE

20 | OCTOBER 2023

hoteliermagazine.com

LEADERSHIP

RIGHT CHOICE CEO Brian Leon leads fast and steady growth at Choice Hotels Canada

BY NICOLE DI TOMASSO

BRIAN LEON

has a strong sense of who he is and what he does well. As CEO of Choice Hotels Canada, this self-knowledge heightens his capacity to lead others and create a cohesive team that functions well in both positive and negative conditions.

“In leadership roles, you must overcome your own personality traits that are not conducive to the role,” says Leon. “For me, it’s the urge to micromanage. You must have that awareness, and the key to great leadership is to create an environment where your team can do their thing and are empowered to make decisions. That’s what I aspire to do — let our subject-matter experts be the experts.”

Leon’s ability to lead successfully has been developed and nurtured for a number of years in other franchise organizations prior to joining Choice in 2006.

“It started 17 years ago when I was approached by a placement firm that was [searching to fill] a leadership position at Choice. They were looking for someone with a franchise background, and I had been working in leadership roles in other franchise organizations — both hospitality and foodservice,” says Leon. “Franchising is something I have a long personal history with. Growing up, my father was the head of Canada’s largest foodservice company [Kentucky Fried Chicken]. I was also familiar with Choice and it seemed like a good fit. Clearly, all these years later, it was.”

Under Leon’s leadership, Choice Hotels Canada has a steady flow of hotels entering its system, with 43 new properties joining since March 2020, according to a June press release. In the last 12 months alone, the company has opened 14 new hotels from coast to coast. But when it comes to the success of the company, Leon is the first to drive attention to its executive leadership team and franchisees.

“My [leadership] style is participative and democratic,” says Leon. “I’m hands-on and enjoy digging into areas where I feel I can meaningfully contribute. My biggest strength is the

hoteliermagazine.com

ability to build a team and find great people. And once that happens, [I] get out of their way. It’s important to leverage that talent.”

Leon continues, “As a franchise organization, one of the things we often say is we’re only successful if our franchisees are. You need a great value proposition, and you need to be able to deliver. The way we do that changes all the time.”

To help identify areas of importance, Leon says the company’s franchise advisory board is always active, noting the development of its franchisee intranet site for Canadian-centric information as a direct example of their collaborative relationship.

To thrive in the intensely competitive and rapidly changing hotel industry, Leon says his leadership style has changed to accommodate the new business landscape and new generation of hotel employees.

“Today’s leadership demands a greater level of delegation and it’s important to have a team with broad-based skills you can draw on. We often need to make decisions quickly if we are to keep a competitive edge,” he says. “It also demands a culture where people aren’t afraid to fail. It’s critically important that people don’t feel personally responsible when decisions were made with the right intentions and appropriate rigour. This is an area where so many organizations fall short because they’re too afraid to make mistakes.”

Reflecting on his career, Leon says “the proudest moments are always those times when we have the opportunity to celebrate something special as a team. Last year, our bi-annual conference was particularly memorable, being able to get on stage after the pandemic and bring together our franchisee community. The collaboration we’ve had with our franchisee community through the pandemic has allowed us to make better, quicker decisions and emerge from the pandemic stronger than ever. When I look back overall at my career, that’s going to be a bright spot.” ◆ OCTOBER 2023 | 21

WHO'S WHO MARKET ALMANAC hotel brands profile

hotel brands directory

StudioRes

Marriott enters the affordable midscale segment in Canada & U.S.

BY AMY BOSTOCK

M

arriott International has thrown its hat into the midscale segment with the launch of StudioRes, an innovative new lodging concept designed from the ground up.

The new-build, midscale, extendedstay development platform for owners and franchisees in the U.S and Canada will allow owners to capitalize on today’s increased consumer demand for longer-stay options at an affordable price, while taking advantage of a turnkey prototype and Marriott International’s powerful operational engines.

“The pandemic and the recovery have put an exclamation point on the longer-term stay category, recognizing that it has always done well during ups and downs of economic times,” says Eric Jacobs, Chief Development Officer, Midscale Brands, Marriott International. “But with a change in travel [patterns] and the ability to work remotely, we’re probably going to see less transient stays and so I think these are long-term trends.”

Duncan Chiu, senior director, Lodging Development, Western Canada, Marriott International, says he’s seen significant growth potential in the affordable midscale segment, “which [Marriott has] not traditionally played in.”

He says longer stays from small enterprises, construction crews and logistics, as well as middle-class lodging spend, means the segment rebounded faster than the traditional types of demand coming out of the pandemic.

“And we do think that is going to continue to outperform going forward. So, with strong consumer demand, there’s a very positive growth trajectory.”

Marriott entered the midscale segment earlier in the year with the acquisition of the City Express portfolio (now City Express by Marriott) that will serve the Caribbean and Latin

22 | OCTOBER 2023

America, and Chiu says the market will start to see “continentspecific brands relevant to those geographies. For the U.S. and Canada, for the time being, that's going to be StudioRes.” The 124-key brand built on a 1.6-acre footprint, sits in lower midscale and features fully furnished studios with a queen bed and kitchen. Public spaces include a communal table, fitness room, guest-paid laundry, covered patio and vending area. The total building area is 54,000 sq. ft. The operating model is cost effective, with an efficient staffing model, thanks to the brand’s limited amenity offerings.

“That’s a very efficient building,” says Jacobs. “We are not adding an enormous amount of public space, because again, people are really thinking about more of a transitional state — I’m living here, I’m not staying here. So, that leads to this business model staying focused on this consumer that’s looking for something for two to three weeks. When you start to get to that length of stay, it’s not always about chasing RevPAR; it’s chasing what we refer to as extended-stay hoteliermagazine.com

RevPAR, which means we to start to look around the market at not just what hotels are charging, but also what apartments are charging.”

He says the best way to describe StudioRes is “shortterm housing, with a sprinkle of hospitality. We’re moving somebody in, not checking somebody in. We’re offering the hospitality of Marriott — the trust and the security that we’re going to provide, and the quality level that people have an expectation around Marriott — but we’re providing very specific amenities for that type of consumer around that stay.”

StudioRes is being developed with a very specific guest demographic in mind.

“With increased inflation, people want to continue to travel and they want to stay longer, but they’re also looking for something that won’t necessarily break the bank,” says Aaron Laurie, VP Lodging Development, Eastern Canada, Marriott International. So, we’re going to continue to look for those budget-conscious travellers who are staying long term.” hoteliermagazine.com

Jacobs says Marriott will break ground on the first two to three StudioRes locations by the end of this year in Florida, Georgia and South Carolina. Canada will likely see its first StudioRes in the first quarter of 2025.

“We’ve been working on this for a year, alongside a number of our development partners, who have been partnered with us on ensuring we got the design, the facilities and the model right.”

“An interesting thing about this new brand and us entering the midscale segment is it’s going to give us the opportunity to grow the customer base and the Bonvoy loyalty base,” says Chiu. “Even though we have more than 186 million Bonvoy members, tapping into this scale segment is going to allow us to identify a new customer. That’s a really positive thing for us as we look at our portfolio. And then with the addition of StudioRes, we now have a lodging option from mid-scale to luxury, which means we’re going to have an offering for each trip purpose.” ◆ OCTOBER 2023 | 23

WHO'S WHO MARKET ALMANAC hotel brands listings

COMPANY NAME CITY PROV. /STATE

CANADIAN WORLDWIDE PROPERTIES ROOMS PROPERTIES ROOMS

AC Hotels

Mississauga

Ont.

1

169

230

Accent Inns

Victoria

B.C.

8

809

—

—

Aloft Hotels

Mississauga

Ont.

3

410

226

36,316

Alt Hotels

Montreal

Que.

10

1,536

—

—

Andaz

Chicago

Ill.

1

200

28

6,645

Ascend Hotel Collection

Mississauga

Ont.

27

2,351

272

24,309

Autograph Collection

Mississauga

Ont.

10

1,735

293

58,818

avid Hotels

Mississauga

Ont.

1

119

60

5,475

Baymont by Wyndham

Parsippany

N.J.

6

404

528

40,043

Best Western

Phoenix

Ariz.

58

4,837

1,754

129,689

Best Western Plus

Phoenix

Ariz.

116

11,713

1,198

107,950

Best Western Premier

Phoenix

Ariz.

12

1,399

124

14,874

35,963

BW Premier Collection

Phoenix

Ariz.

7

503

89

10,026

BW Signature Collection

Phoenix

Ariz.

2

43

146

10,989

Canad Inns

Winnipeg

Man.

10

1,313

1

201

Canadas Best Value Inn

Newton

Mass.

21

1,000

—

—

Candlewood Suites

Mississauga

Ont.

2

132

369

32,697

Canopy by Hilton

McLean

Va.

1

184

39

6,800

Clarion

Mississauga

Ont.

6

783

236

35,350

Clarion Pointe

Mississauga

Ont.

2

161

59

4,649

Clique Hotels & Resorts

Canmore

Alta.

8

706

—

—

Coast Hotels

Vancouver

B.C.

31

3,291

9

927

Comfort

Mississauga

Ont.

147

12,014

1,952

161,702

Courtyard by Marriott

Mississauga

Ont.

37

6,268

1,294

193,573 109,140

Crowne Plaza Hotels & Resorts

Mississauga

Ont.

5

1,321

355

Curio Collection by Hilton

McLean

Va.

1

148

138

26,650

Days Inn by Wyndham

Parsippany

N.J.

105

8,210

1,516

114,987

Delta Hotels by Marriott

Mississauga

Ont.

40

10,397

128

28,997

Dolce Hotels and Resorts by Wyndham

Parsippany

N.J.

3

276

18

4,657

DoubleTree by Hilton

McLean

Va.

21

4,820

661

151,027

Econo Lodge

Mississauga

Ont.

38

1,876

693

40,543

Element By Westin

Mississauga

Ont.

5

684

99

14,743

Embassy Suites by Hilton

McLean

Va.

4

1,240

265

61,419

Escad Hotels

Montreal

Que.

1

168

—

—

Executive Hotels & Resorts

Vancouver

B.C.

10

1,276

3

422

Executive Residency by Best Western

Phoenix

Ariz.

2

201

8

678

(The) Explorer Hotel

Edmonton Alta.

Alta.

1

259

—

—

Fairfield by Marriott

Mississauga

Ont.

31

3,489

1,268

126,586 33,872

Fairmont Hotels & Resorts

Toronto

Ont.

19

9,685

90

Four Points by Sheraton

Mississauga

Ont.

33

4,821

304

57,855

Four Seasons Hotels & Resorts

Toronto

Ont.

4

1,073

119

22,227

Frobisher Inn

Edmonton

Alta.

1

95

—

—

GLō

Phoenix

Ariz.

2

161

12

982

Hampton by Hilton

McLean

Va.

67

7,543

2,888

315,243

Hilton Garden Inn

McLean

Va.

29

4,556

971

143,245

hoteliermagazine.com

OCTOBER 2023 | 25

WHO'S WHO MARKET ALMANAC hotel brands listings

hotel brands directory

CANADIAN WORLDWIDE COMPANY NAME CITY PROV. /STATE PROPERTIES ROOMS PROPERTIES ROOMS Hilton Grand Vacations

McLean

Va.

3

233

82

14,253

Hilton Hotels & Resorts

McLean

Va.

14

5,454

600

222,599

Holiday Inn

Mississauga

Ont.

51

8,691

1,142

213,349

Holiday Inn Express

Mississauga

Ont.

116

12,301

2,999

327,096

Home2 Suites by Hilton

McLean

Va.

8

845

589

62,902

Homewood Suites by Hilton

McLean

Va.

23

2,644

536

61,382

Hotel Zed

Victoria

B.C.

3

183

—

—

Hôtels Gouverneur

Montreal

Que.

6

829

—

—

Howard Johnson by Wyndham

Parsippany

N.J.

18

1,207

287

39,335

Hyatt Centric

Chicago

Ill.

1

177

58

11,729 18,845

Hyatt House

Chicago

Ill.

1

133

132

Hyatt Place

Chicago

Ill.

9

1,408

420

62,156

Hyatt Regency

Chicago

Ill.

3

1,399

179

76,451 70,546

InterContinental Hotels & Resorts

Mississauga

JdV by Hyatt

Chicago

JW Marriott

Mississauga

Ont.

2

941

215

Ill.

2

205

30

2,047

Ont.

3

896

119

47,790

Kimpton Hotels & Restaurants

Mississauga

Ont.

1

188

74

13,042

Knights Inn

Newton

Mass.

18

618

184

21,265

La Quinta by Wyndham

Parsippany

N.J.

2

133

918

89,763

Lakeview Hotel Investment Corp

Winnipeg

Man.

14

1,319

—

—

Le Germain Hotels

Montreal

Que.

7

855

—

—

MainStay Suites

Rockville

Md.

1

100

111

7,789 207,043

Marriott Hotels & Resorts

Mississauga

Ont.

16

5,740

579

Metropolitan Hotels

Toronto

Ont.

2

284

—

—

MGallery Hotel Collection

Toronto

Ont.

1

82

120

13,316

Microtel Inn & Suites by Wyndham

Parsippany

N.J.

26

2,283

356

26,830

Monte Carlo Inns

Mississauga

Ont.

8

792

—

—

Motel 6/Studio 6

Carrollton

Texas

35

2,548

1,453

117,153

Novotel

Toronto

Ont.

6

1,301

574

112,181

Omni Hotels & Resorts

Dallas

Texas

2

600

42

17,276

Park Hyatt

Chicago

Ill.

1

219

42

8,141

Park Inn by Radisson

St. Louis Park

Minn.

4

403

18

1,801

Pomeroy Inn & Suites

Grande Prairie

Alta.

6

2,625

—

—

Prestige Hotels & Resorts

Kelowna

B.C.

17

1,637

—

— 143,157

Quality

Mississauga

Ont.

103

9,028

1,806

Radisson

St. Louis Park

Minn.

1

157

10

2,189

Radisson Blu

St. Louis Park

Minn.

14

2,352

129

26,289 120,344

Ramada by Wyndham

Parsippany

N.J.

77

7,333

851

Renaissance Hotels

Mississauga

Ont.

3

552

174

54,140

Residence Inn by Marriott

Mississauga

Ont.

26

3,720

895

110,424

(The) Ritz-Carlton

Mississauga

Ont.

3

477

119

31,029

Rodd Hotels & Resorts

Charlottetown

P.E.I.

7

754

—

—

Rodeway Inn

Mississauga

Ont.

9

510

481

27,125

Sandman Hotels, Inns & Suites

Vancouver

B.C.

38

5,314

4

775

Sandman Signature Hotels & Resorts

Vancouver

B.C.

15

3,567

6

1,197

Sawridge Inns & Conference Centres

Edmonton

Alta.

4

570

—

—

26 | OCTOBER 2023

hoteliermagazine.com

WHO'S WHO MARKET ALMANAC hotel brands listings

COMPANY NAME CITY PROV. /STATE

CANADIAN WORLDWIDE PROPERTIES ROOMS PROPERTIES ROOMS

Sheraton Hotels & Resorts

Mississauga

Ont.

18

7,957

432

151,168

Sleep Inn

Mississauga

Ont.

4

246

449

32,706

Sofitel Hotels & Resorts

Toronto

Ont.

1

256

118

31,224

SpringHill Suites by Marriott

Mississauga

Ont.

2

299

536

63,508

St. Regis

Mississauga

Ont.

2

376

55

12,109

Stanford Hotels & Resorts

Grande Prairie

Alta.

1

197

—

—

Staybridge Suites

Mississauga

Ont.

12

1,275

307

34,484

Super 8 by Wyndham

Parsippany

N.J.

122

7,934

2,691

164,173

SureStay Hotels

Phoenix

Ariz.

16

985

413

27,722

(The) Sutton Place Hotels

Vancouver

B.C.

3

910

—

—

Tapestry Collecion by Hilton

McLean

Va.

3

326

101

11,781

Thompson Hotels

Chicago

Ill.

—

—

13

NA

TownePlace Suites by Marriott

Mississauga

Ont.

21

2,352

495

50,396 27,836

Trademark Collection

Parsippany

N.J.

14

1,917

185

Travelodge by Wyndham

Parsippany

N.J.

101

7,914

441

31,114

Tribute Portfolio

Mississauga

Ont.

3

469

103

14,915

Tru by Hilton

McLean

Va.

2

179

237

23,215

(The) Unbound Collection by Hyatt

Chicago

Ill.

1

226

14

2,448

W Hotels

Mississauga

Ont.

2

406

67

18,605

Westin Hotels & Resorts

Mississauga

Ont.

14

5,244

240

86,540

Wingate by Wyndham

Parsippany

N.J.

8

822

196

18,041

WorldHotels

Phoenix

Ariz.

10

1,073

145

35,654

Wyndham

Parsippany

N.J.

1

235

168

40,417

Wyndham Garden

Parsippany

N.J.

5

851

149

24,774

LET’S TALK ABOUT HOW OUR FOUR NEWEST BRANDS CAN HELP GROW YOUR BUSINESS!

VISIT SUPERIORLODGINGCORP.COM OR CALL 403.543.8800 *RAMADA BY WYNDHAM HOTELS AVAILABLE ONLY IN EASTERN CANADA

WHO'S WHO MARKET ALMANAC hotel brands directory

hotel brands directory Accent Inns

3271 Maple St., Ste. 200 Victoria, BC V8X 4Y9 President: Mandy Farmer 250-475-7500 accentinns.com AC Hotels

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Aloft Hotels

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Alt Hotels

Group Germain Hotels

1200 des Soeurs-du-Bon-Pasteur, Ste. 500 Quebec City, QC G1S 0B1 Co-Presidents: Christiane and Jean-Yves Germain groupegermain.ca Andaz

Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com Ascend Hotel Collection Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca

28 | OCTOBER 2023

Astro Hill Landing/ Astro Hill Centre

Nunastar Properties Inc.

1281-91 St. W., Ste. 200 Edmonton, AB T6X 1H1 President & COO: Ed Romanowski nunastar.com Autograph Collection

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com avid Hotels

IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Regional VP of Operations Company Managed Premium Hotels & Head of Canada: Jonathan Lund ihg.com

Best Western Premier BWH Hotels

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO:Brad LeBlanc bwh.com

2C – 110 Kananaskis Way, Canmore, AB T1W 2X2 President: Jim Muir VP, Hotels & Development: Stewart Winterburn clique.ca

BW Premier Collection

Clarion

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca

BWH Hotels

BW Signature Collection BWH Hotels

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com Canad Inns

930 Jefferson Ave., Third Floor Winnipeg, MB R2P 1W1 President: Lea Ledohowski 204-697-1495 canadinns.com Canadas Best Value Inn Sonesta RL Hotels Franchising Inc.

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

255 Washington St., Ste. 230 Newton, MA 02458 President & CEO: John Murray EVP, President Franchise & Development: Keith Pierce Chief Development Officer: Brian Quinn Franchise.Sonesta.com

Best Western

Candlewood Suites

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO:Brad LeBlanc bwh.com

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Regional VP of Operations Company Managed Premium Hotels & Head of Canada: Jonathan Lund ihg.com

Baymont by Wyndham

Wyndham Hotels and Resorts

BWH Hotels

Best Western Plus BWH Hotels

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com

Clique Hotels & Resorts

IHG Hotels & Resorts

Canopy by Hilton Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

Choice Hotels Canada Inc.

Clarion Pointe

Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca Coast Hotels

700 - 535 Thurlow St. Vancouver, BC V6E 3L2 President: Jin Sasaki Senior VP, Development: Mark Hope coasthotels.com Comfort

Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca Courtyard by Marriott

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Crowne Plaza Hotels & Resorts

IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Regional VP of Operations Company Managed Premium Hotels & Head of Canada: Jonathan Lund ihg.com hoteliermagazine.com

WHO'S WHO MARKET ALMANAC hotel brands directory

Curio Collection by Hilton Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate Days Inn by Wyndham

Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Embassy Suites by Hilton Hilton

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

Delta Hotels by Marriott

Escad Hotels

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

1200 des Soeurs-du-Bon-Pasteur, Ste. 500 Quebec City, QC G1S 0B1 Co-Presidents: Christiane and Jean-Yves Germain groupegermain.ca

Wyndham Hotels & Resorts

Marriott Hotels of Canada

Dolce Hotels and Resorts

by Wyndham

Group Germain Hotels

Executive Hotels & Resorts

1080 Howe St., Eighth Fl. Vancouver, BC V6Z 2T1 CEO: Salim Sayani executivehotels.net Executive Residency

by Best Western BWH Hotels

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com

DoubleTree by Hilton

Fairfield by Marriott

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

Wyndham Hotels & Resorts

Hilton

Econo Lodge

Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca Element By Westin

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada:

hoteliermagazine.com

Marriott Hotels of Canada

Fairmont Hotels & Resorts Accor

155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3 Chairman & CEO (Worldwide): Sebastien Bazin fairmont.com

Four Points by Sheraton Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Director, Lodging Development, Eastern Canada: Aaron Laurie Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Four Seasons Hotels & Resorts

Holiday Inn Express/Holiday Inn Hotels & Resorts IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Regional VP of Operations Company Managed Premium Hotels & Head of Canada: Jonathan Lund ihg.com Home2 Suites by Hilton Hilton

1165 Leslie St. Toronto, ON M3C 2K8 President: Alejandro Reynal fourseasons.com

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

GLō

Homewood Suites by Hilton

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

Hampton by Hilton

Hotel Zed

BWH Hotels

Hilton

Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

3233 Maple St. Victoria, BC V8X 3L8 President and CEO: Mandy Farmer 250-475-7500 accentinns.com

Hilton Garden Inn

Hôtels Gouverneur

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

1000 Sherbrooke St. W., Ste. 2300 Montreal, QC H3A 3R3 President: Jacques Goupil gouverneur.com

Hilton

Hilton Grand Vacations Hilton

Gouverneur Inc.

Howard Johnson

by Wyndham

Wyndham Hotels & Resorts

7930 Jones Branch Dr. McLean Va. 22012 Senior Director of Development, Canada: Jeff Cury hilton.com/en//corporate

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

Hilton Hotels & Resorts

Hyatt Hotels Corporation

Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

Hyatt Centric

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com

OCTOBER 2023 | 29

WHO'S WHO MARKET ALMANAC hotel brands directory

hotel brands directory Hyatt House

Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com Hyatt Place

Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com Hyatt Regency

Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com InterContinental Hotels & Resorts

IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Regional VP of Operations Company Managed Premium Hotels & Head of Canada: Jonathan Lund ihg.com JdV by Hyatt

Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com JW Marriott

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

30 | OCTOBER 2023

Kimpton Hotels & Restaurants

IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Regional VP of Operations Company Managed Premium Hotels & Head of Canada: Jonathan Lund ihg.com Knights Inn

Sonesta RL Hotels Franchising Inc.

255 Washington St., Ste. 230 Newton, MA 02458 President & CEO: John Murray EVP, President Franchise & Development: Keith Pierce Chief Development Officer: Brian Quinn Franchise.Sonesta.com

Marriott Hotels & Resorts Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

Le Germain Hôtels

1200 des Soeurs-du-Bon-Pasteur, Ste. 500 Quebec City, QC G1S 0B1 Co-Presidents: Christiane and Jean-Yves Germain groupegermain.ca Loews Hotels & Co.

655 Madison Ave., Eighth Fl. New York, NY 10065 CEO: Jonathan M. Tisch loewshotels.com MainStay Suites

Choice Hotels International

1 Choice Hotels Cir., Ste. 400 Rockville, MD 20850 President & CEO: Patrick Pacious choicehotels.com

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com

1601 Utica Ave. S., Ste. 700, St. Louis Park, MN 55416 CEO: Tom Buoy (interim) Chief Development Officer: Phil Hugh radissonhotelsamaericas.com

155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3 Chairman & CEO (Worldwide): Sebastien Bazin fairmont.com

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

Hyatt Hotels Corporation

317 Adelaide St. W., Ste. 900 Toronto, ON M5V 1P9 President: Henry Wu metropolitan.com

185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 President: Keith Levit lakeviewhotels.com Wyndham Hotels & Resorts

Park Hyatt

Park Inn by Radisson

Liverton Hotels International Inc.

MGallery Hotel Collection

La Quinta by Wyndham

4001 Maple Ave., Ste. 500 Dallas, TX 75219 CEO & President: Peter Strebel EVP, Operations: Matthew Adams omnihotels.com

Metropolitan Hotels

Lakeview Hotels & Resorts Lakeview Management Inc.

Omni Hotels & Resorts

Accor

Microtel Inns & Suites

by Wyndham

Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com Monte Carlo Inns

Monte Carlo Hotel Motel International

218 Edwards Blvd. Suite 601 Mississauga, ON L5S 0A7​ President: Dominic Meffe VP: Justin Meffe montecarloinns.com Motel 6/Studio 6

G6 Hospitality LLC

Radisson Hotel Group, Americas

Pomeroy Inn & Suites Pomeroy Lodging LP

9820 100th Ave. Grande Prairie, AB T8V 0T8 CEO: Ryan Pomeroy President: Stefan Nasalski pomeroylodging.com Prestige Hotels & Resorts (Huber Development Ltd)

102-1635 Abbott St. Kelowna, BC V1Y 1A9 President: Terry Schneider CEO: Joe Huber prestigehotelsandresorts.com Quality

Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca Radisson

4001 International Pkwy.

Carrollton, TX 75005 President & CEO: Rob Palleschi COO: Greg Juceam g6hospitality.com

1601 Utica Ave. S., Ste. 700, St. Louis Park, MN 55416 CEO: Tom Buoy (interim) Chief Development Officer: Phil Hugh radissonhotelsamaericas.com

Novotel

Radisson Blu

Accor

155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3 Chairman & CEO (Worldwide): Sebastien Bazin novotel.com

1601 Utica Ave. S., Ste. 700, St. Louis Park, MN 55416 CEO: Tom Buoy (interim) Chief Development Officer: Phil Hugh radissonhotelsamaericas.com hoteliermagazine.com

CANADIAN OWNED SINCE 1961

Ramada by Wyndham

Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com Renaissance Hotels

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Residence Inn by Marriott Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com (The) Ritz-Carlton

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Rodd Hotels & Resorts

P.O. Box 432 Charlottetown, PE C1A 7K7 President: Mark Rodd roddvacations.com Rodeway Inn

Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca hoteliermagazine.com

Sandman Hotel Group

1755 W. Broadway, Ste. 310 Vancouver, BC V6J 4S5 President & CEO: Robert Pratt EVP: Robert Riesen sandmanhotels.com

Sandman Signature Hotels & Resorts

Sandman Hotel Group

1755 W. Broadway, Ste. 310 Vancouver, BC V6J 4S5 President & CEO: Robert Pratt EVP: Robert Riesen sandmanhotels.com Sawridge Inns & Conference Centres

Sawridge Group of Companies

17416 - 111 Ave. Edmonton, AB T5S 0A2 CEO: John MacNutt sawridge.com Sheraton Hotels & Resorts Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Sleep Inn

Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca

→ → → →

Sofitel Hotels & Resorts Accor

155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3 Chairman & CEO (Worldwide): Sebastien Bazin sofitel.com

CONTACT US sales@harcoco.com Toll: 1-800-387-9503

www.harcoco.com

WHO'S WHO MARKET ALMANAC hotel brands directory

hotel brands directory SpringHill Suites

by Marriott

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com St. Regis

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Stanford Hotels & Resorts

Staybridge Suites

IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Regional VP of Operations Company Managed Premium Hotels & Head of Canada: Jonathan Lund ihg.com Super 8 by Wyndham

Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com SureStay Hotels BWH Hotels

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com (The) Sutton Place Hotels Northland Properties Corporation

1755 W. Broadway, Ste. 310 Vancouver, BC V6J 4S5 President: Robert Pratt EVP: Robert Riesen suttonplace.com

11401 100 Ave. Grande Prairie, AB T8V 5M6 President: Lawrence Lui SVP, Operations: Will Gibbs stanfordhospitality.com

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Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate Thompson Hotels

Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President: Mark Hoplamazian VP Real-Estate & Development (Canada): Scott Richer scott.richer@hyatt.com hyatt.com TownePlace Suites

by Marriott

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

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32 | OCTOBER 2023

Tapestry Collection

by Hilton

Industry Reports

Trademark Collection

Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com Travelodge by Wyndham Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com Tribute Portfolio

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com Tru by Hilton Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

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WHO'S WHO MARKET ALMANAC hotel brands directory

(The) Unbound Collection

by Hyatt Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com W Hotels

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

Coast Capri Hotel - Kelowna, BC

Westin Hotels & Resorts

WorldHotels

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com

Wingate by Wyndham

Wyndham Hotels & Resorts

Marriott Hotels of Canada

Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

BWH Hotels

Wyndham

Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com Wyndham Garden

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

Coast Canmore Hotel & Conference Centre - Canmore, AB

join our network of unique hotels retain your local identity & individuality while harnessing the power of coast hotels Coast Hotels delights guests with friendly service and refreshingly localTM stays through our network of unique hotels in North America. We have over 50 years of experience and a suite of services that drive revenue and grant a competitive return on investment. Let us show you how we do it.

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DON'T MISS OUT The Hotelier Who’s Who Market Almanac is the foremost industry tool and a must-keep for all Canadian hoteliers. Launched in 2003, the Almanac is a guide to hotel owners and developers, hotel brands, management firms, architects, designers, construction and purchasing companies, REITs and sources of funding. To ensure your company is listed in the 2024 edition, email your information to abostock@ kostuchmedia.com

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WHO'S WHO MARKET ALMANAC owners / developors and franchisors profile

Germain Hotels

The Canadian boutique hotel company is ready to get back to business

BY DANIELLE SCHALK

(l to r) Laurie Germain, vice-president Teams & Culture; Hugo Germain, vice-president Operations; Jean-Yves Germain, co-president; Christiane Germain, Co-president; Marie Pier Germain, vice-president Sales & Marketing; Clarah Germain, Guest Experience director

PHOTOS PROVIDED BY GERMAIN HOTELS

O

ver the last year, Germain Hotels has been reestablishing its focus on growth and development.

The Quebec-based company owns and operates boutique hotels across Canada under the Le Germain, Alt and Escad banners. And, the company’s vice-president, Operations, Hugo Germain, notes that with the July opening of Alt Hotel Calgary University District, Germain Hotels officially marked its return to active pursuit of expansion throughout Canada.

“We had put that hotel on hold in June of 2020,” he explains. “We were extremely happy to resume construction in March of 2022. For us, this hotel hoteliermagazine.com

meant a sign of being back in a positive [operating] environment.”

The hotel — the company’s 19th — also marked a number of other milestones for the company, as its first university hotel and Germain Hotels’ first LEED-certified property.

Being part of Calgary’s University District, which is the first community in Alberta and the largest in Canadian history certified LEED-ND Platinum (recognizing sustainable neighbourhood development), offered an exciting challenge for the team. This is because all developments within the neighbourhood are required to meet LEED’s Silvercertification level.

“The exercise was interesting, because

we found out that we were not very far off,” shares Germain. “We were only a couple of points away from being LEED [certifiable] if you compare the previous projects we have done elsewhere.”

Beyond development, Marie Pier Germain, vice-president, Sales and Marketing, points to “see[ing] a lot of our employees come back” as an important highlight of the past year.

“To see people come back to the industry and feel their engagement and love for the work that they do has really been heartwarming,” she says.

Germain Hotels has also been exploring new ways to integrate technology into its operations in order to enhance the guest experience. “Right OCTOBER 2023 | 35

36 | OCTOBER 2023

hoteliermagazine.com

PHOTOS PROVIDED BY GERMAIN HOTELS

Now celebrating 35 years of operation, Germain Hotels has remained true to its roots as a family business.

The company is headed by siblings and co-presidents Christiane and JeanYves Germain. And, four members of the second generation now work within the company: Clarah Germain is director of Rooms at Alt Hotel St. John’s; Hugo Germain is the company’s vicepresident, Operations; Laurie Germain joined the family business in 2020 as vice-president, Teams and Culture; and Marie Pier Germain holds the role of vice-president, Sales and Marketing.

now, this is one thing that we’re looking at for various aspects of our business,” Hugo explains, pointing to room-service orders and other transactional process, such as check-ins, as key areas the company is looking at.

“Our people, our team members, are what’s most important in our business,” says Marie Pier Germain, “and we want to put them forward [to] create connections with our guests. So, by removing the transactional aspect, we’re really focusing on the human aspect — that’s what motivates our decisions when it comes to technology.”

Central to the company and its culture/values is its people, and because of that, the company has been focused on “giving them the appropriate tools so that every aspect of the business is not only back to where it was prior to the pandemic, but we actually go further and use our experience in order to provide the best guest experience in our hotels across the country,” Hugo explains.

Maintaining and leveraging the company’s reputation and brand awareness is core to Germain Hotels’ aspirations of continued expansion.

On this front, Hugo Germain points to opportunities being explored within the Greater Toronto Area and Greater Montreal, as well as a desire to see the company expand its presence to Vancouver and B.C. And, he’s confident the company is in a great position to secure new opportunities. “Right now, when we come into a context where we have an

opportunity for development… there’s a menu of different options that we can [offer to] developers,” Hugo says, noting the company’s multiple brands and growing wealth of experience.

“We’re basically a one-stop-shop.

We own, we develop [and] we manage our hotels.”

However, the first project on Germain Hotels’ agenda is another development that had been put on hold — a terminal hotel at the Ottawa international Airport. As Hugo explains, prior to the pandemic, the company had been very close to starting construction on the project, which was originally announced in January 2019. “We are currently working really hard toward resuming the development process and being able to start that project,” he shares.

And, once Alt Hotel Ottawa Airport is underway, Germain Hotels will be one step closer to reaching its milestone of 20 properties across Canada. ◆

WHO'S WHO MARKET ALMANAC owners / developors and franchisors listings

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES Accent Inns

Victoria

B.C.

8

ROOMS 809

AFFILIATES Accent Inns, Hotel Zed

Accor Toronto Ont. 29 11,980

Fairmont Hotels and Resorts, Novotel, Sofitel, MGallery

Airline Hotels Ltd.

Saskatoon

Sask.

1

265

Travelodge Hotel Saskatoon

APA Hotel International Inc. (Okabe)

Vancouver

B.C.

30

3,365

Coast Hotels

APX Hotels Group.

Edmonton Alta.

10 749

Holiday Inn, Ramada Worldwide by Wyndham, Super 8 by Wyndham, Hampton

by Hilton

Basecamp Resorts Canmore Alta.

9 256

Basecamp Resorts Canmore, Basecamp Resorts Revelstoke, Basecamp Suites Canmore, Basecamp Suites Banff, Basecamp Lodge Canmore, Basecamp Lodge Golden, Baker Creek Mountain Resort, Lamphouse Hotel Canmore, Northwinds Hotel Canmore

BWH Hotels Phoenix Ariz.

225 20,915 Best Western, Best Western Plus,

Best Western Premier, BW Premier

Collection, BW Signature Collection,

Executive Residency, GLō, Surestay Hotels, WorldHotels Brock Hotels Oakville Ont. 9 850

Best Western, Comfort, Days Inn by Wyndham, Marriott Hotels & Resorts

Canad Inns

Canad Inns

Winnipeg

Man.

10

1,313

Choice Hotels Canada, Inc. Mississauga Ont. 336 26,969

Ascend Hotel Collection, Clarion, Clarion Pointe, Comfort, Econo Lodge, Quality, Rodeway Inn, Sleep Inn

Choice Hotels International Inc.

MainStay Suites

Rockville

Md.

1

100

Clique Hotels & Resorts Canmore Alta.

6 780

Acclaim Hotel Calgary Airport, Applause Hotel Calgary Airport, Blackstone Mountain Lodge, Blackcomb Springs Suites, Falcon Crest Lodge, Hotel Clique Calgary Airport

Coast Hotels Limited

Coast Hotels

Vancouver

B.C.

31

3,291

Concord Hospitality Raleigh N.C. 9 15,348 Enterprises Company

Courtyard by Marriott, Crowne Plaza, Four Points by Sheraton, Residence Inn

by Marriott

D.P. Murphy Hotels Charlottetown P.E.I. 8 1,092 & Resorts

Dalvay by the Sea, Fairfield by Marriott, Four Points by Sheraton, Future Inns Hotel & Conference Centre, Hampton Inn & Suites, Holiday Inn Express & Suites, Super 8 by Wyndham, Quality Inn

Easton’s Group of Hotels Inc. Markham Ont. 20 3,981 Canopy by Hilton, Courtyard by Marriott,

Curio, DoubleTree by Hilton, Element,

Embassy Suites by Hilton, Four Points

by Sheraton, Hilton Garden Inn, Holiday

Inn, Holiday Inn Express, Homewood Suites

by Hilton, Marriott Full Service, Residence

Inn by Marriott, SpringHill Suites by Marriott,

TownePlace Suites by Marriott

hoteliermagazine.com

OCTOBER 2023 | 37

WHO'S WHO MARKET ALMANAC owners / developors and franchisors listings

hotel brands directory

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES

ROOMS

AFFILIATES

Executive Hotels & Resorts Inc.

Vancouver

B.C.

10

1,276

Executive Hotels & Resorts

Four Seasons Hotels & Resorts

Toronto

Ont.

4

1,073

Four Seasons Hotels & Resorts

G6 Hospitality LLC

Carrollton

Texas

35

2,473

Motel 6, Studio 6

Genesis Hospitality Inc. Brandon Man. 11 1,366

Clarion, Comfort, Courtyard by Marriott, Hampton Inn, Residence Inn by Marriott, Victoria Inn

Global Edge Investments

Hilton, Hyatt, IHG, Le Germain, Marriott

Toronto

Ont.

3

258

Globex Management Saskatoon Sask.

10 1,016

Candle Lake, Country Inn & Suites, Days Inn by Wyndham, Hawood Inn Wasesiu, Lost Creek Resort, Poplar Tree Inn, Temple Gardens Hotel & Spa, Travelodge Suites by Wyndham, Victoria Inn

Gouverneur Inc.

Montreal

Que.

6

829

Hôtels Gouverneur

Groupe Germain Hotels

Montreal

Que.

18

2,735

Alt Hotels, Escad Hotels, Le Germain Hotels

Hearthstone

Sydney, N.S.

3

149

HHM Hotels

Philadelphia,

17

2,300

Pa.

Hearthstone Inn Urgo Hotels & Resorts

Hilton McLean Va. 176 28,172

DoubleTree by Hilton, Embassy Suites

by Hilton, Hampton by Hilton, Hilton Garden Inn, Hilton Hotels & Resorts, Home2 Suites by Hilton, Homewood Suites by Hilton, Tru by Hilton, Tapestry Collection by Hilton, Curio Collection by Hilton, Canopy by Hilton, Hilton Grand Vacations

Holloway Lodging Corporation Halifax N.S. 19 2,301

Days Inn by Wyndham, Doubletree by Hilton, Holiday Inn, Quality, Super 8 by Wyndham, Travelodge by Wyndham

Host Hotels & Resorts

Marriott Hotels & Resorts

Bethesda

Md.

2

849

Hyatt Hotels Corporation Chicago Ill. 19 3,967

Andaz, Hyatt Centric, Hyatt House, Hyatt Place, Hyatt Regency, JdV by Hyatt, Park Hyatt, The Unbound Collection

IHG Hotels & Resorts Mississauga Ont. 190 24,968

avid Hotels, Candlewood Suites, Crowne Plaza Hotels & Resorts, Holiday Inn, Holiday Inn Express, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Staybridge Suites

InnVest Hotels L.P. Toronto Ont. 82 12,900 Autograph Collection, Comfort, Delta Hotels

by Marriott, Fairfield Inn and Suites by

Marriott, Fairmont Hotels & Resorts, Hilton

Garden Inn, Hilton Hotels & Resorts, Holiday

Inn, Holiday Inn Express, Homewood Suites

by Hilton, Hyatt Regency, Kimpton Hotels,

Sheraton Hotels & Resorts, St Regis, and an independent JM Hospitality Inc. Markham Ont. 11 692

38 | OCTOBER 2023

Comfort, Hampton by Hilton, Hilton Garden Inn, Home2 Suites by Hilton, Homewood Suites by Hilton

hoteliermagazine.com

WHO'S WHO MARKET ALMANAC owners / developors and franchisors listings

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES K2 Group

Mississauga

Ont.

8

ROOMS 1,084

AFFILIATES Choice, IHG, Marriott, Wyndham

KSD Enterprises Ltd. Toronto Ont. 1 433

International Plaza Hotel, Sheraton Hotels & Resorts

Knightstone Hotel Group Toronto Ont. 5 963

Sheraton, Courtyard by Marriott, Residence Inn

by Marriott, Hyatt Centric

Lakeview Hotel Investment Winnipeg Man. 14 1,319 Corp.

Lakeview Signature Trademark Collection

by Wyndham, Four Points by Sheraton, Lakeview Inns & Suites, Lakeview Hotels & Resorts, The Grand by Lakeview

Larco Hospitality Vancouver B.C. 8 3,701 Fairmont Hotels & Resorts, Hilton Hotels & Management Inc. Resorts, Renaissance Hotels, Sheraton Hotels

& Resorts

Loews Hotels & Resorts New York N.Y. 2 238 Loews Hotel, Bisha Hotel Toronto Manga Hotels Group Mississauga Ont. 18 3,407

Aloft, Atlantica, Courtyard by Marriott, Crowne Plaza, Doubletree by Hilton, Fairfield by Marriott, Hampton by Hilton, Hilton Garden Inn, Holiday Inn Express, Homewood Suites

by Hilton, Residence Inn by Marriott

Marriott Hotels of Canada Mississauga Ont. 269 55,980

AC Hotels, Aloft Hotels, Autograph Collection, Bulgari, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element

by Westin, Fairfield by Marriott, Four Points

by Sheratons, Gaylord Hotels, JW Marriott, Le Méridien, Luxury Collection, Marriott Hotels, Moxy Hotels, Renaissance Hotels, Residence Inn by Marriott, The Ritz-Carlton, Sheraton Hotels & Resorts, SpringHill Suites

by Marriott, St. Regis, TownePlace Suites by Marriott, Tribute Portfolio, W Hotels, Westin Hotels & Resorts

MasterBuilt Hotels Ltd.

Calgary

Alta.

23

1,950

Microtel Inn & Suites by Wyndham

Metropolitan Hotels

Toronto

Ont.

2

284

Metropolitan Hotels

Monte Carlo Hotel Motel International Inc.

Mississauga

Ont.

8

792

Monte Carlo Inns

New Castle Hotels & Resorts Ridgefield Conn.

6 1,036

Autograph Collection, Hampton by Hilton, Courtyard by Marriott, Residence Inn by Marriott, Westin Hotels & Resorts

Nunastar Properties Inc.

Frobisher Inn, The Explorer Hotel

Edmonton

Alta.

2

354

Ocean Properties Ltd. Delray Beach Fla. 39 7,526

hoteliermagazine.com

Acclaim Hotel, Best Western, Cambridge Suites, Comfort, Courtyard by Marriott, Days Inn by Wyndham, Element by Westin, Executive Suites Hotel & Resort, Fairfield Inn & Suites by Marriott, Four Points by Sheraton, Hilton Garden Inn, Holiday Inn, Holiday Inn Express & Suites, Radisson Hotel &Suites, Residence Inn by Marriott, Sheraton Hotels & Resorts, TownePlace Suites by Marriott, Westin Hotels & Resorts, Wingate by Wyndham

OCTOBER 2023 | 39

WHO'S WHO MARKET ALMANAC owners / developors and franchisors listings

hotel brands directory

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES Omni Hotels & Resorts

Dallas

Texas

2

ROOMS 600

Oxford Properties Group Toronto Ont. 6 3,048

AFFILIATES Omni Hotels & Resorts Fairmont Hotels & Resorts, InterContinental Hotels & Resorts, Park Hyatt

Palm Holdings Toronto Ont. 14 2,109 Accor, Choice, Hilton, IHG, Marriott, Radisson Pomeroy Lodging LP Grand Prairie Alta.

20 2,320 Best Western, Holiday Inn Express,

Motel 6, Pomeroy Hotel, Pomeroy Inn &

Suites, Ramada Worldwide by Wyndham, Stonebridge Prestige Hotels & Resorts

Kelowna

B.C.

17

1,637

Prestige Hotels & Resorts

Radisson Hotel Group St. Louis Park Minn.

27 3,541 Americas

Country Inn & Suites by Radisson, Park Inn

by Radisson, Radisson, Radisson Blu

Realstar Hospitality Corp.

Days Inn by Wyndham, Motel 6, Studio 6

Toronto

Ont.

143

11,085

Remai Hospitality Group Saskatoon Sask.

4 564 Courtyard by Marriott, Residence Inn by

Marriott, Days Inn by Wyndham, Super 8 by Wyndham Rodd Hotels & Resorts

Charlottetown

P.E.I.

7

754

Rodd Hotels & Resorts

Rosdev Group Montreal Que. 3 587

Armon Plaza Montreal Airport, Courtyard by Marriott, Hôtel Plaza de la Chaudière

Sandman Hotel Group Vancouver B.C. 47 7,265

Sandman Hotels, Inns & Suites, Sandman Signature Hotels & Resorts, The Sutton Place Hotels

Sawridge Group of Companies

Sawridge Inns and Conference Centres

Edmonton

Alta.

4

570

Silver Hotel Group Mississauga Ont. 20 2,721

Aloft, Anndore House Hyatt JDV, Delta Hotels by Marriott, Fairfield by Marriott, Hilton Garden Inn, Hilton Hotels & Resorts, Holiday Inn Express, Novotel, Radisson, TownePlace Suites by Marriott, Westley Calgary Tapestry by Hilton and independents including Strathcona Hotel, Pantages Hotel, Bond Place, Hotel Victoria and Valhalla Hotel.

SilverBirch Hotels & Resorts Vancouver B.C. 17 4,986

Marriott Hotels & Resorts, Delta Hotels by Marriott, DoubleTree by Hilton, Fairfield by Marriott, Home2 Suites by Hilton, Residence Inn by Marriott

Skyline Hotels & Resorts Toronto Ont. 4 501

Bear Valley Mountain Resort, Courtyard by Marriott, Hyatt Regency, Renaissance

Sonesta RL Hotels Franchising Inc.

Newton

Ma.

41

1,950

Red Lion Hotels, Sonesta Hotels & Resorts

Stanford Hotels & Resorts Inc.

Grand Prairie

Alta.

1

197

Sterling Group Inc. Toronto Ont. 14 1,164

40 | OCTOBER 2023

Stanford Hotels Ascend Collection, Courtyard by Marriott, Delta Hotels by Marriott, Comfort, Econo Lodge, Grand Tappattoo Resort, Hampton

by Hilton, Holiday Inn Express, Howard Johnson by Wyndham, Quality, Super 8 by Wyndham, TownePlace Suites

hoteliermagazine.com

WHO'S WHO MARKET ALMANAC owners / developors and franchisors listings

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES

ROOMS

AFFILIATES

Sunray Group Toronto Ont. 70 N/A

Ascend Collection, Best Western, Comfort, Days Inn by Wyndham, Econo Lodge, Extended Stay Canada, Four Points by Sheraton, Hampton by Hilton, Hockley Valley, Holiday Inn, Quality, Super 8 by Wyndham, Travelodge by Wyndham, Towneplace Suites, Wyndham Hotels and Resorts (and independents)

Superior Lodging Corp.

Calgary Alta.

254 18,538

Courtyard, Microtel Inn & Suites by Wyndham, Residence Inn, Super 8 by Wyndham, Thriftlodge, TownePlace Suites

Superior Lodging Development S8 Corp.

Calgary

Alta.

120

7,771

Super 8 by Wyndham

Superior Lodging Development TL Corp.

Calgary

Alta.

103

7,991

Travelodge by Wyndham/Thriftlodge

Tasico Hospitality Ottawa Ont. 6 783 Best Western, Days Inn by Wyndham, Hilton

Garden Inn, Homewood Suites by Hilton, Radisson Temple Hotels Inc. Winnipeg Man. 26 3,556

Acclaim, Cambridge Suites, Clearwater, Courtyard by Marriott, Days Inn by Wyndham, Hilton Garden Inn, Holiday Inn, Radisson, Sheraton, TownePlace Suites by Marriott, Vantage, Wingate by Wyndham (and independents)

Vista Hospitality Company

Crowne Plaza, Radisson

Kitchener

Ont.

1

201

Westmont Hospitality Group Mississauga Ont. 24 10,522

Accor, Choice, Fairmont, Hilton, IHG, Marriott, Pan Pacific, Radisson, Wyndham

Wyndham Hotel and Resorts Parsippany N.J. 491 39,563

Baymont Inn by Wyndham, Days Inn

by Wyndham, Dolce Hotels and Resorts

by Wyndham, Howard Johnson by Wyndham, La Quinta by Wyndham, Microtel Inn & Suites by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, Trademark Collection by Wyndham, Travelodge by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Hotels & Resorts Westmont Hospitality

DON'T MISS OUT The Hotelier Who’s Who Market Almanac is the foremost industry tool and a must-keep for all Canadian hoteliers. Launched in 2003, the Almanac is a guide to hotel owners and developers, hotel brands, management firms, architects, designers, construction and purchasing companies, REITs and sources of funding. To ensure your company is listed in the 2024 edition, email your information to abostock@kostuchmedia.com

hoteliermagazine.com

OCTOBER 2023 | 41

WHO'S WHO MARKET ALMANAC owners / developors and franchisors directory

hotel brands directory Accent Inns

3233 Maple St. Victoria, BC V8X 3L8 President: Mandy Farmer accentinns.com Accor

155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3 Chairman & CEO (Worldwide): Sebastien Bazin Group.accor.com Airline Hotels Ltd.

106 Circle Drive West Saskatoon, SK S7L 4L6 President: Betty Anne Latrace-Henderson COOs: Dan Folk and Jaret Waddell airlinehotels.ca APX Hospitality Management Inc.

16860 111th Ave. NW Edmonton, AB T5M 4C9 President: Mike Lai VP, Finance: Patty Guo apxhotels.com Atlific Hotels

250 Saint-Antoine W., Ste. 400 Montreal, QC H2Y 0A3 CEO: Robert Chartrand SVP Operations: Philippe Gadbois atlific.com Basecamp Resorts

1102 Bow Valley Trail Canmore, AB T1W 1N6 CEO: Sky McLean basecampresorts.ca Brock Hotels

1400 Cornwall Rd., Ste. 13 Oakville, ON L6J 7W5 President: Paresh Raja brockhotels.com BWH Hotels

6201 North 24 Pkwy.

Phoenix, AZ 85016 President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com Canad Inns

930 Jefferson Ave., Third Fl. Winnipeg, MB R2P 1W1 President: Lea Ledohowski canadinns.com

42 | OCTOBER 2023

Choice Hotels Canada Inc.

5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4 CEO: Brian Leon choicehotelsdevelopment.ca Choice Hotels International Inc.

1 Choice Hotels Circle, Ste. 400 Rockville, MD, 20850 President & CEO: Patrick Pacious choicehotels.com Clique Hotels & Resorts

1001 6th Ave., Ste. 206 Canmore, AB T1W 3L8 President: Jim Muir VP, Hotels & Development: Stewart Winterburn VP, Resorts, Edward Keenan clique.ca Coast Hotels Limited

Four Seasons Hotels & Resorts

60 Yorkville Ave. Toronto, ON M4W 0A4 fourseasons.com G6 Hospitality, LLC

4001 International Pkwy.

Carrollton, TX 75005 President & CEO: Rob Palleschi g6hospitality.com Genesis Hospitality Inc.

3000 Victoria Ave., Unit H Brandon, MB R7B 2R4 Executive President: Kevin Swark genesishospitality.ca Global Edge Investments

130 Queens Quay E. Toronto, ON M5A 0P6 President: Tony Cohen globaledgeinvestments.com

700 - 535 Thurlow St. Vancouver, BC V6E 3L2 President: Jin Sasaki SVP, Development: Mark Hope coasthotels.com

Globex Management Corp.

Concord Hospitality Enterprises Company

Gouverneur Hotels

11410 Common Oaks Dr. Raleigh, NC 27614 President & CEO: Mark Laport SVP, Business Development: Grant Sabroff cordhotels.com D.P. Murphy Hotels & Resorts

250 Brackley Point Rd. Charlottetown, P.E.I. C1A 6Y9 President: Danny Murphy CEO: Jeff Appleton dpmurphyhotelsandresorts.com Easton’s Group of Hotels

3100 Steeles Ave. E., Ste. 601 Markham, ON L3R 8T3 Founder & Chairman: Steve Gupta COO: Steven Robinson eastonsgroup.com

Executive Hotels & Resorts

1080 Howe St., Eighth Fl. Vancouver, BC V6Z 2T1 CEO: Salim Sayani executivehotels.net

258 Beechmont Cres.

Saskatoon, SK S7V 1C8 President: Jaret Waddell/Dan Folk globexmanagement.com 1000 Sherbrooke St. W., Ste. 2300 Montreal, QC H3A 3R3 President: Jacques Goupil gouverneur.com Groupe Germain Hotels

1200 rue des Soeurs-duBon-Pasteur, local 500 Quebec City, QC G1S 0B1 Co-Presidents: Christiane and Jean-Yves Germain groupegermain.ca Hearthstone Hospitality

560 Kings Rd. Sydney, NS B1S 1B8 Owner: Mike Melenchuk hearthstonehospitality.ca Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate

HMM Hotels

2001 Market St., Ste. 3500 Philadelphia, Pa., 19103 President: Naveen Kakarla Managing Partner - Canada: Serge Primeau hhmhotels.com Holloway Lodging Corporation

145 Hobsonbs Lake Dr., Ste. 106 Halifax, NS B3S 0H9 COO: Robert Sherman CFO: Tom Casey hlcorp.ca Host Hotels & Resorts

6903 Rockledge Dr., Ste. 1500 Bethesda, MD 20817 President & Dir.: James F. Risoleo hosthotels.com Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real Estate & Development (Canada): Scott Richer hyatt.com IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Head of Canada: Jonathan Lund ihg.com InnVest Hotels LP

200 Bay St., Ste. 2200 P.O. Box 126 Toronto, ON M5J 2J1 President & CEO: Lydia Chen CFO: George Kosziwka innvesthotels.com JM Hospitality Inc.

8330 Woodbine Ave. Markham, ON L3R 2N8 President: Bhulesh Lodhia VP: Chuck Lodhia jmhospitality.com K2 Group

2700 Matheson Blvd. E., Ste. 703, Mississauga, ON L4W 4V9 Managing Director: Thomas Jacob k2group.ca

hoteliermagazine.com

WHO'S WHO MARKET ALMANAC owners / developors and franchisors directory

Knightstone Hotel Group

45 St. Clair Ave.,W, Ste. 1001, Toronto, ON M4V 1K9 President: Bill Stone k-cap.com KSD Enterprises Ltd.

655 Dixon Rd. Toronto, ON M9W 1J3 President: Peter Wong

Lakeview Hotel Investment Corporation

185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 President: Keith Levit lakeviewhotels.com Larco Hospitality Management Inc.

100 Park Royal, Ste. 300 West Vancouver, BC V7T 1A2 VP, Marketing & Sales: Jim Nesbitt larcohospitality.com Liverton Hotels International

318 Wellington St. W. Toronto, ON M5V 3T4 President: Henry Wu metropolitan.com Loews Hotels & Resorts

667 Madison Ave. New York, NY 10065 CEO: Jonathan Tisch loewshotels.com

Manga Hotels Group

600-10 Carlson Crt. Toronto, ON M9W 6L2 President: Sukhdev Toor Operations: Avneet Toor mangahotels.com

Marriott Hotels of Canada

2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com

hoteliermagazine.com

MasterBuilt Hotels Ltd.

1060 7th St. S.W., Ste. 200 Calgary, AB T2R 0C4 President: Eric Watson Senior VP, Operations: Aodhan Sheahan masterbuilthotels.com Metropolitan Hotels Liverton Hotels International Inc.

318 Wellington St. W. Toronto, ON M5V 1P9 President: Henry Wu metropolitan.com Monte Carlo Hotel Motel International

218 Edwards Blvd. Suite 601 Mississauga, ON L5S 0A7 President: Dominic Meffe VP: Justin Meffe montecarloinns.com New Castle Hotels & Resorts

641 Danbury Rd., 1st Floor Ridgefield, CT 06877 Partners: Julian Buffam and Jeremy Buffam COO: Guido Kerpel SVP: Bryan M. Woodhouse newcastlehotels.com Nunastar Properties Inc.

1281-91 St. S.W., Ste. 200 Edmonton, AB. T6X 1H1 President & COO: Ed Romanowski VP, Hotels: Rainer Launhardt nunastar.com Ocean Properties Ltd.

1001 E. Atlantic Ave., Ste. 202 Delray Beach, FL 33483 President & CEO: Michael Walsh oplhotels.com Okabe North America Inc.

1090 W. Georgia St., Ste. 900 Vancouver, BC V6E 3V7 President: Noriaki Matsumoto Omni Hotels & Resorts

4001 Maple Ave. Dallas, TX 75219 CEO & President: Peter Strebel EVP, Operations: Stephen Rosenstock omnihotels.com

Oxford Properties Group

100 Adelaide St. W., Ste. 900 Toronto, ON M5H 0E2 President: Blake Hutcheson Head of Hotels and MultiResidential, North America: Tyler Seaman oxfordproperties.com Palm Holdings

70 University Ave. W., Unit 307 Toronto, ON N2L 3C7 Managing Director: Anil Taneja EVP: Rajan Taneja SVP: Anish Taneja palm-holdings.com Pomeroy Lodging LP

9820 100th Ave. Grande Prairie, AB T8V 0T8 CEO: Ryan Pomeroy President: Stefan Nasalski pomeroylodging.com Prestige Hospitality Group of Companies

2021 100 Ave. N.E., Ste, 2000 Calgary, AB. T3J 0R3 Director: Arif Amlani prestigecapital Realstar Hospitality Corp./ Realstar Hotel Services Corp.

77 Bloor St. W., Ste. 2000 Toronto, ON M5S 1M2 President & COO: Irwin M. Prince realstargroup.com/hospitality

Remai Hospitality Group

2402 Millar Ave. Saskatoon, SK S7K 3V2 President: Joseph Remai VP: Barry Remai remaigroup.com

Rodd Hotels & Resorts

P.O. Box 432 Charlottetown, PE C1A 7K7 President: Mark Rodd roddvacations.com Rosdev Group

7077 du-Parc Ave., Ste. 600 Montreal, QC H3N 1X7 President: Michael Rosenberg VP: Andrew Bougadis rosdev.com

Sandman Hotel Group Northland Properties Corporation

1755 W. Broadway, Ste. 310 Vancouver, BC V6J 4S5 President & COO: Robert Pratt EVP: Robert Riesen sandmanhotels.com Sawridge Group of Companies

17416 - 111 Ave. Edmonton, AB T5S 0A2 CEO: John MacNutt Exec. Dir. Of Operations: Steven Watters sawridge.com Silver Hotel Group

5830 Campus Rd., Ste. 100 Mississauga, ON L4V 1G2 President: Shivani Ruparell Chief Operating Officer: Melissa French silverhotelgroup.com SilverBirch Hotels & Resorts

1188 W. Georgia St., Ste. 1640 Vancouver, BC V6E 4A2 President: Jiri Rumlena VP Finance: Anita Wong silverbirchhotels.com Skyline Investments

Sun Life Financial Tower 36 King St. E., Ste. 700 Toronto ON, M5C 2L9 CEO: Blake Lyon COO: Bruce Riggins skylineinvestments.com Sonesta RL Hotels Franchising Inc.

255 Washington St., Ste. 230 Newton, MA 02458 President & CEO: John Murray EVP, President Franchise & Development: Keith Pierce Chief Development Officer: Brian Quinn Franchise.Sonesta.com Stanford Hotels & Resorts Inc.

11401 100 Ave. Grande Prairie, AB T8V 5M6 President: Lawrence Lui VP: Erich Smith stanfordhospitality.com

OCTOBER 2023 | 43

WHO'S WHO MARKET ALMANAC owners / developors and franchisors directory

hotel brands directory Sterling Group Inc.

26 Gerrard St. E. Toronto, ON M5B 1G3 Chairman/CEO: Sam Kassam President: Farhan Kassam sterlinghotelscanada.com Sunray Group

515 Consumers Rd., Ste. 701 Toronto, ON M2J 4Z2 Chairman, CEO: Ray Gupta President & COO: Kenny Gibson CFO: Wally Gupta sunraygroup.ca Superior Lodging Corp.

#410, 211 – 11th Avenue SW Calgary, AB T2R 0C6 President: Marc Staniloff CFO: Samantha Charlesworth VP Development: Nigel Lucas superiorlodgingcorp.com Superior Lodging Development S8 Corp.

#410, 211 – 11th Avenue SW Calgary, AB T2R 0C6 VP Development: Nigel Lucas EVP Operations: Trevor Hagel super8.ca Superior Lodging Development TL Corp.

Tasico Hospitality

319 Rideau St. Ottawa, ON K1N 5Y4 President: Abdul Thawer VP: Alnoor Sidi tasico.ca Temple Hotels Inc.

55 City Centre Dr., Ste. 1000 Mississauga, ON L5B 1M3 CEO: K. Rai Sahi templehotels.ca Vista Hospitality Company

105 King St. E. Kitchener, ON N2G 2K8 CEO: Amin S. Visram COO: Aly Visram vistahospitality.com Westmont Hospitality Group

5090 Explorer Dr., Ste. 700 Mississauga, ON L4W 4T9 Managing Director: Anthony Messina whg.com Wyndham Hotel & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

#410, 211 – 11th Avenue SW Calgary, AB T2R 0C6 VP Development: Nigel Lucas EVP Operations: Trevor Hagel travelodge.ca

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WHO'S WHO MARKET ALMANAC management company profile

Atlific Hotels

Core values are the bedrock of Atlific Hotels' actions

BY ROBIN ROBERTS

CLAUDE-SIMON LANGLOIS

F

or more than 60 years, Atlific Hotels’ guiding principles have been driven by five simple, but often overlooked, qualities: integrity, ethics, respect, loyalty and culture, says Wendy Lamont, executive vice-president.

Integrity is at the core of how the Montreal-based company conducts business; ethics holds it accountable to the highest standards; respect for colleagues, clients and guests is non-negotiable; loyalty fosters longlasting, mutually beneficial business relationships; and culture celebrates a familial camaraderie among not only partner hotels, but within the communities in which they operate.

“Our core values are the bedrock of our actions,” says Lamont. “For us, success transcends mere financial metrics. It’s a reflection of our unwavering dedication to fulfilling our promises to stakeholders and our ability to generate a positive influence on the lives of our employees.” hoteliermagazine.com

Holiday Inn Montreal – Longueuil

One of Canada’s largest privately held hotel and resort-management companies, with additional offices in Toronto, Calgary and Vancouver, Atlific Hotels operates nearly 40 properties coast to coast, from independent properties to big brands such as Marriott, IHG, Hilton, Wyndham and Radisson Hotels.

One of its early major achievements was introducing the Holiday Inn brand to Canada in the 1960s, with its first international Holiday Inn in Le Chateaubriand, Que. That was followed closely the same decade by the opening of the Holiday Inn Montreal Downtown,

the largest Holiday Inn at the time, to coincide with Expo ’67. The company soon branched out into restaurant operations, bringing Wendy’s restaurants to Canada in the 1970s, ultimately ending that relationship a decade later.

In the 1980s, Atlific acquired Ontariobased Venture Inn Hotels, comprising 16 properties, and Quebec chain Auberges des Gouverneurs, which encompassed 12 hotels.

The company expanded further in the 1990s when it was sold to Ocean Properties, which led to partnerships with IHG, Westin and Marriott.

OCTOBER 2023 | 45

Holiday Inn Express & Suites Airdrie-Calgary North

a comprehensive plan that was carefully crafted in 2020.

The results have been quite remarkable, as we’re on track to surpass our five-year vision by the end of this year.”

As for innovations, Lamont points to those that are inward focused, including systems and processes and

BAYCON

the people behind them. For example, Atlific has embraced a new platform to enhance its reporting capabilities. “We’ve also streamlined our work processes, fostering more seamless collaboration across all corporate disciplines and between our corporate support centre and field teams, including operations executives, area directors and general managers,” says Lamont.

“Additionally, we’ve maximized our financial resources efficiently, optimizing revenue streams to support our growth initiatives. And our commitment to continuous innovation has been instrumental. We’ve

fostered an environment that encourages creativity and forward thinking, which has led to the development of new and improved processes, technologies, and services that keep us competitive.”

For example, Lamont says a new national operating platform, designed to empower general managers, has allowed them to assume stronger leadership roles.

Because, as she reiterates, people are the priority.

“Our culture is what sets us apart. It serves as a beacon, ensuring our commitment to excellence never wavers, much like a hurricane lamp that maintains a steady flame even in the most challenging conditions.” ◆

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Hotel - Apartment - Long Term Care Renovations and New Builds 416-578-9997 I 403-483-6968

Le Westin Montréal

Toronto Baycon.ca Calgary EXPERIENCE....the difference

46 | OCTOBER 2023

hoteliermagazine.com

INGRID MISNER [HOLIDAY INN EXPRESS & SUITES]

Over the last year, Lamont says the company’s airport and city-centre hotels have growing at a faster rate than resorts, which have still seen growth, albeit at a slower rate.

“This is primarily due to them having seen the strongest performance over the past few years, so other markets are just now recovering.”

According to Hotelier magazine’s annual Top 35 Report, Atlific Hotels reported gross sales of $351 million across 40 properties for year ending December 2022, up from $195 million the previous year.

And there’s more on the horizon. “We are excited about a number of promising opportunities, and our team is working to bring these to fruition,” says Lamont. “We’ve been diligently executing our company’s vision by following

WHO'S WHO MARKET ALMANAC management companies listings

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES

ROOMS

AFFILIATES

Accor Toronto Ont. 29 11,980 Fairmont Hotels & Resorts, MGallery, Novotel, Sofitel Airline Hotels Ltd. Saskatoon Sask.

2 337

Country Inn & Suites Regina, Travelodge Hotel Saskatoon

Ashler Hospitality Corp.

Surrey B.C. 4 307

Best Western, Cedars Inn, Executive Inn & Conference Centre, Holiday Inn

Atlific Hotels Montreal Que. 39 6,702

Courtyard by Marriott, Days Inn by Wyndham, Element, Four Points by Sheraton, Hilton Garden Inn, Holiday Inn, Holiday Inn Express, Marriott Hotels & Resorts, Residence Inn

by Marriott, Radisson, Sheraton, TownePlace Suites by Marriott, Travelodge by Wyndham Westin Hotels & Resorts, Independents

APX Hospitality Edmonton Alta.

8 749 Management Inc.

Fox Creek, Hampton by Hilton, Holiday Inn, Ramada Worldwide by Wyndham, Super 8

by Wyndham

Bellstar Hotels & Resorts Calgary Alta.

7 767

Kicking Horse Lodging, The Beach Club Resort, Glacier Mountaineer Lodge, Grande Rockies Resort, Solara Resort & Spa, The Unbound Collection

Brock Hotels Oakville Ont. 9 850

Best Western, Comfort, Days Inn by Wyndham, Marriott Hotels & Resorts

Clique Hotels & Resorts Canmore Alta.

6 780

Acclaim Hotel Calgary Airport, Applause Hotel Calgary Airport, Blackstone Mountain Lodge, Blackcomb Springs Suites, Falcon Crest Lodge, Hotel Clique Calgary Airport

Coast Hotels Limited

Coast Hotels

Vancouver

B.C.

31

3,291

Concord Hospitality Raleigh N.C. 9 15,348 Enterprises Company

Courtyard by Marriott, Crowne Plaza, Four Points by Sheraton, Residence Inn by Marriott

Crescent Hotels & Resorts Toronto Ont. 18 2,629

Courtyard by Marriott, Delta Hotels by Marriott, Four Points by Sheraton, Hilton Garden Inn, Microtel Inn & Suites by Wyndham, Staybridge Suites, Tribute Portfolio, Westin Hotels & Resorts

D.P. Murphy Hotels & Resorts Charlottetown P.E.I. 8 1,092

Dalvay by the Sea, Fairfield By Marriott, Four Points by Sheraton, Future Inns Hotel & Conference Centre, Hampton by Hilton, Holiday Inn Express & Suites, Quality, Super 8 by Wyndham

Easton’s Group of Hotels Inc. Markham Ont. 20 3,981

Canopy by Hilton, Courtyard by Marriott, Curio, DoubleTree by Hilton, Element, Embassy Suites by Hilton, Four Points

by Sheraton, Hilton Garden Inn, Holiday Inn, Holiday Inn Express, Homewood Suites by Hilton, Marriott Full Service, Residence Inn

by Marriott, SpringHill Suites by Marriott, TownePlace Suites by Marriott

Executive Hotels & Resorts

Vancouver

B.C.

10

1,276

Executive Hotels & Resorts

Four Seasons Hotels & Resorts

Toronto

Ont.

3

695

Four Seasons Hotels & Resorts

hoteliermagazine.com

OCTOBER 2023 | 47

WHO'S WHO MARKET ALMANAC management companies listings

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES

ROOMS

AFFILIATES

Genesis Hospitality Inc. Brandon Man. 11 1,366

Clarion, Comfort, Courtyard by Marriott, Hampton Inn, Residence Inn by Marriott, Victoria Inn

Global Edge Investments

Hilton, Hyatt, IHG, Le Germain, Marriott

Toronto

Ont.

3

258

Globex Management Corp.

Saskatoon Sask.

10 1,016

Candle Lake, Country Inn & Suites, Days Inn by Wyndham, Hawood Inn Wasesiu, Lost Creek Resort, Poplar Tree Inn, Temple Gardens Hotel & Spa, Travelodge Suites by Wyndham, Victoria Inn

Hilton McLean Va. 176 28,172

DoubleTree by Hilton, Embassy Suites by Hilton, Hampton by Hilton, Hilton Garden Inn, Hilton Hotels & Resorts, Home2 Suites

by Hilton, Homewood Suites by Hilton, Tru

by Hilton, Tapestry Collection by Hilton, Curio Collection by Hilton, Canopy by Hilton, Hilton Grand Vacations

Holloway Lodging Corporation Halifax N.S. 19 2,301

Days Inn by Wyndham, Doubletree by Hilton, Holiday Inn, Quality, Super 8 by Wyndham, Travelodge by Wyndham

Hotel Equities Alpharetta GA 34 4,245

Fairfield Inn & Suites by Marriott, Hampton Inn by Hilton, Holiday inn & Suites, Holiday Inn Express & Suites, Ramada, Sawridge Inn & Conference Center, Super 8, Best Western Inn & Suites, Courtyard by Marriott, Stoneridge Mountain Resort, TownePlace Suites by Marriott, Comfort Inn & Suites, Comfort Suites, Moxy Hotels, Residence Inn

by Marriott, Four Points by Sheraton, Element

by Westin, Curio Collection by Hilton, Home2 Suites by Hilton

Hyatt Hotels Corporation Chicago Ill. 19 3,967

Andaz, Hyatt Centric, Hyatt Place, Hyatt House, Hyatt Regency, JdV by Hyatt, Park Hyatt, The Unbound Collection

IHG Hotels & Resorts Mississauga Ont. 190 24,968

avid Hotels, Candlewood Suites, Crowne Plaza Hotels & Resorts, Holiday Inn, Holiday Inn Express, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Staybridge Suites

Interstate Hotels & Resorts Inc.

Hilton Hotels & Resorts

Arlington

Va.

1

283

K2 Group Mississauga Ont. 8 1,084 Choice, IHG, Marriott, Wyndham, IHG,

Lakeview Management Inc. Winnipeg Man. 14 1,319 Lakeview Signature Trademark Collection

by Wyndham, Four Points by Sheraton,

Lakeview Inns & Suites, Lakeview Hotels

& Resorts, The Grand by Lakeview Larco Hospitality Management Vancouver B.C. 8 3,701

48 | OCTOBER 2023

Fairmont Hotels & Resorts, Hilton Hotels & Resorts, Renaissance Hotels, Sheraton Hotels & Resorts

hoteliermagazine.com

WHO'S WHO MARKET ALMANAC management companies listings

hotel brands directory

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES

ROOMS

AFFILIATES

Marriott Hotels of Canada Mississauga Ont. 269 55,980

AC Hotels, Aloft Hotels, Autograph Collection, Bulgari, Courtyard by Marriott, Delta Hotels

by Marriott, EDITION, Element by Westin, Fairfield by Marriott, Four Points by Sheraton, Gaylord Hotels, JW Marriott, Le Méridien, Luxury Collection, Marriott Hotels, Moxy Hotels, Renaissance Hotels, Residence Inn by Marriott, The Ritz-Carlton, Sheraton Hotels & Resorts, SpringHill Suites by Marriott, St. Regis, TownePlace Suites by Marriott, Tribute Portfolio, W Hotels, Westin Hotels & Resorts

MasterBuilt Hotels Ltd.

Calgary

Alta.

23

1,950

Microtel Inn & Suites by Wyndham

Metropolitan Hotels

Toronto

Ont.

2

284

Metropolitan Hotel

New Castle Hotels & Resorts Ridgefield Conn.

6 1,036

Autograph Collection, Hampton by Hilton, Courtyard by Marriott, Residence Inn by Marriott, Westin Hotels & Resorts

Pacrim Hospitality Services Inc. Bedford N.S. 17 2,102

Best Western, Candlewood Suites, Crowne Plaza, Embassy Suites by Hilton, Hampton Inn & Suites, Holiday Inn, Holiday Inn Express, Radisson, Suburban Extended Stay, Super 8

by Wyndham (and independents)

Palm Holdings

Toronto

Ont.

14

2,109

Choice, IHG, Marriott, Radisson, Accor, Hilton

PBA Group of Companies

Calgary

Alta.

1

306

The Dorian

Remai Hospitality Group Saskatoon Sask.

4 564

Courtyard by Marriott, Residence Inn by Marriott, Days Inn by Wyndham, Super 8

by Wyndham

Rosdev Group Montreal Que. 3 587

Courtyard by Marriott, Crowne Plaza, Holiday Inn

Sageblan Investments

Hilton Curio, Hyatt Place, Delta by Marriott

Montreal

Que.

4

1006

SilverBirch Hotels & Resorts Vancouver B.C. 20 2,721

Marriott Hotels & Resorts, Delta Hotels by Marriott, DoubleTree by Hilton, Fairfield by Marriott, Home2 Suites by Hilton, Residence Inn by Marriott

Silver Hotel Group Mississauga Ont. 22 3,366

Aloft, Anndore House Hyatt JDV, Delta Hotels by Marriott, Fairfield by Marriott, Hilton Garden Inn, Hilton Hotels & Resorts, Holiday Inn Express, Novotel, Radisson, TownePlace Suites by Marriott, Westley Calgary Tapestry

by Hilton and independents including Strathcona Hotel, Pantages Hotel, Bond Place, Hotel Victoria and Valhalla Hotel

Skyline Hotels & Resorts Toronto Ont. 4 1,319

Bear Valley Mountain Resort, Courtyard by Marriott, Hyatt Regency, Renaissance

Sunray Group Toronto Ont. 70 N/A

Best Western, Choice Hotels, Hilton, Hockley Valley Resort, Holiday Inn, IHG, Marriott, Radisson, Wyndham

Vista Hospitality Company Kitchener Ont. 2 348

Courtyard by Marriott, Crowne Plaza, Holiday Inn, Radisson

50 | OCTOBER 2023

hoteliermagazine.com

SPONSORED CONTENT

Technology for today’s traveler: LG’s dazzling DVLED displays and smart robots shine at HITEC This article is presented by LG Electronics Canada.

T

ravel is back, and in today’s technologydriven climate, hoteliers are seeking new ways to implement digital, cloud, AI, and robotic technologies to elevate their services.

From in-room control mobile devices, to robots servicing multiple tables and interactive digital displays for professionals, technology is constantly advancing to ensure that guests can have their home and work needs met when they travel. ”In the ever-evolving world of hospitality, it’s a top priority for hotels to stay attuned to marketplace demands,” said Michael Kosla, hospitality senior vice president at LG Business Solutions USA. Guests are increasingly demanding simple access to their personal media and want to control room settings such as lighting, temperature and blinds through smartphones or voice-controlled assistants.”

LG is a leading provider of in-room TVs and is also focused on hotel technology innovation to provide hoteliers with the technology they need to deliver interactive guest experiences. With a wide range of displays, service robots and computing devices, many of these products were recently showcased at the Hospitality Industry Technology Exposition & Conference (HITEC) in Toronto.

For example, LG’s premium direct-view light-emitting diode (DVLED) displays eliminate the LCD panel, instead using a surface array of LEDs as the actual display pixels. This provides incredible contrast, vibrant colours, and brightness levels several times that of LCDs. Front and centre at HITEC was the LG 136-inch All-in-One Smart Series 1.5mm pixel pitch DVLED. With features

including an embedded controller, an on-board speaker, a rolling floor stand and simple screen sharing through the LG One:Quick Share accessory solution, this screen is ready to greet guests with captivating on-screen content and make an exceptional first impression for their hotel experience. Maintenance is easy and fast with the optional LG ConnectedCare* service, a cloud service solution provided

by LG. Other LG HITEC highlights included: • Apple AirPlay will be available to guests on LG’s Pro:Centric® Smart Hotel TVs starting later this year, offering exciting changes to the in-room experience.

This addition enables seamless and secure content sharing from iPhones or iPads to guest room TVs as well as smart in-room control, turning the hotel room into a home away from home.

• For next-level work on the road, the interactive LG CreateBoard digital board meets business travelers’ needs with 20-point multi-touch 4K resolution, dual 16-watt speakers and simple screen sharing through the LG CreateBoard Share app.

The LG One:Quick Works video display combines video conferencing, screen-sharing, on-screen collaboration, scheduling, and more in one simple-to-deploy solution.

• Signage takes on new meaning with the LG Transparent LED Film, which can be

applied to glass surfaces, including windows — and with LG Transparent OLED displays, the possibilities for creativity are endless.

Both displays are fully transparent, enabling seamless melding of digital content with realworld objects or spaces offering a new canvas for creators and brands.

• The Pro:Centric Catena platform provides remote content tuning and management of commercial televisions without having to use multiple remote controls or tune individual set-top boxes to TV channels.

This technology allows guests to listen to their preferred television through their smartphone or earphones.

• Tapping into the rising demand for AI and robotic solutions, LG’s CLOi ServeBot can serve multiple tables at once by detecting the presence of food and departing to the next table after guests are served. For hoteliers, this is a creative solution that addresses staffing shortages while ensuring prompt service.

LG is committed to delivering innovative technology solutions to enhance experiences for hoteliers and their guests. For more information, visit https://www.lg.com/ca_en/business.

photos courtesy of LG

WHO'S WHO MARKET ALMANAC management companies listings and directory

CANADIAN COMPANY CITY PROV. /STATE PROPERTIES

ROOMS

AFFILIATES

Westmont Hospitality Group Mississauga Ont. 24 10,522 Accor, Choice, Fairmont, Hilton, IHG,

Marriott, Pan Pacific, Radisson, Wyndham Wyndham Hotel & Resorts Parsippany N.J. 491 39,563

Baymont by Wyndham, Days Inn by Wyndham, Dolce Hotels and Resorts

by Wyndham, Howard Johnson by Wyndham, La Quinta by Wyndham, Microtel Inn & Suites by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, Trademark Collection by Wyndham, Travelodge by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Hotels & Resorts

management companies directory Accor

155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3 Chairman & CEO (Worldwide): Sebastien Bazin accorhotels.com Airline Hotels Ltd.

106 Circle Dr. W. Saskatoon, SK S7L 4L6 President: Betty Anne Latrace-Henderson COOs: Dan Folk and Jaret Waddell airlinehotels.ca APX Hospitality Management Inc.

16860 111th Ave. N.W. Edmonton, AB. T5M 4C9 President: Mike Lai VP, Finance: Patty Guo apxhotels.com Ashler Hospitality Corporation

15117 23a Ave. Surrey, BC V4A 8S8 President: Stewart Instance ashlerhotels.ca Atlific Hotels

250 Saint-Antoine W., Ste. 400 Montreal, QC H2Y 0A3 CEO: Michael Walsh SVP Operations: Philippe Gadbois atlifichotels.com

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Bellstar Hotels & Resorts Ltd.

8989 Macleod Trail S., Ste. 401 Calgary, AB T2H 0M CEO: Dale Hodgson VP, Operations: Robin Cumine bellstar.ca Clique Hotels & Resorts

1001 6th Ave., Ste. 206 Canmore, AB T1W 3L8 President: Jim Muir VP, Hotels & Development: Stewart Winterburn VP, Resorts, Edward Keenan clique.ca Coast Hotels Limited

700 - 535 Thurlow St. Vancouver, BC V6E 3L2 President: Jin Sasaki SVP, Development: Mark Hope coasthotels.com Concord Hospitality Enterprises Company

11410 Common Oaks Dr. Raleigh, NC 27614 President & CEO: Mark Laport SVP, Business Development: Grant Sabroff concordhotels.com Crescent Hotels & Resorts Canada

130 Queens Quay E., Ste. 901 Toronto, ON M5A 0P6 President & CEO: Michael George EVP & Partner: Tony Cohen crescenthotels.com

D.P. Murphy Hotels & Resorts

250 Brackley Point Rd. Charlottetown, PE C1A 6Y9 President & COO: Danny Murphy CEO: Jeff Appleton dpmurphyhotelsandresorts.com Easton’s Group of Hotels

3100 Steeles Ave. E., Ste. 601 Markham, ON L3R 8T3 Founder & Chairman: Steve Gupta COO: Steven Robinson eastonsgroup.com Executive Hotels & Resorts

1080 Howe St., 8th Fl. Vancouver, BC V6Z 2T1 CEO: Salim Sayani executivehotels.net Four Seasons Hotels & Resorts

1165 Leslie St. Toronto, ON M3C 2K8 fourseasons.com Genesis Hospitality Inc.

3000 Victoria Ave., Unit H Brandon, MB R7B 2R4 Executive President: Kevin Swark genesishospitality.ca Globex Management Corp.

Global Edge Investments

130 Queens Quay E. Toronto, ON M5A 0P6 President: Tony Cohen globaledgeinvestments.com Hilton

7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate Holloway Lodging Corporation

145 Hobsonbs Lake Dr., Ste. 106 Halifax, NS B3S 0H9 COO: Robert Sherman CFO: Tom Casey hlcorp.ca Hotel Equities

4800 N Point Parkway, Alpharetta, GA, USA, 30022 CEO: Brad Rahinsky hotelequities.ca Hyatt Hotels Corporation

150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com

258 Beechmont Cres.

Saskatoon, SK S7V 1C8 President: Jaret Waddell/Dan Folk globexmanagement.com hoteliermagazine.com

WHO'S WHO MARKET ALMANAC services directory

IHG Hotels & Resorts

2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Head of Canada: Jonathan Lund ihg.com K2 Group

2700 Matheson Blvd. E., Ste. 703, Mississauga, ON L4W 4V9 Managing Director: Thomas Jacob k2group.ca La Quinta Holdings, Inc

909 Hidden Ridge, Ste. 600 Irving, TX 75038 President & CEO: Keith Cline EVP and CFO: James H. Forson lq.com Lakeview Management Incorporated

185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 President: Keith Levit lakeviewhotels.com Larco Hospitality Management Inc.

100 Park Royal, Ste. 300 West Vancouver, BC V7T 1A2 VP, Marketing & Sales: Jim Nesbitt larcohospitality.com Liverton Hotels International Inc.

318 Wellington St. W. Toronto, ON M5V 1P9 President: Henry Wu metropolitan.com Marriott Hotels of Canada

Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 President: Don Cleary Senior Vice-President, Canada Development: Adam Sherer Area Vice-President, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Based: Mississauga, Ont. marriottdevelopment.com MasterBuilt Hotels Ltd.

1060 7th St. S.W., Ste. 200 Calgary, AB T2R 0C4 President: Eric Watson SVP, Operations: Aodhan Sheahan masterbuilthotels.com hoteliermagazine.com

Metropolitan Hotels

Liverton Hotels International

317 Adelaide St. W., Ste. 900 Toronto, ON M5V 1P9 President: Henry Wu metropolitan.com New Castle Hotels & Resorts

Rosdev Group

7077 du-Parc Ave., Ste. 600 Montreal, QC H3N 1X7 President & CEO: Michael Rosenberg VP, Operations and Development: Andrew Bougadis rosdev.com

641 Danbury Rd., 1st Floor Ridgefield, CT 06877 Partners: Julian Buffam and Jeremy Buffam COO: Guido Kerpel SVP: Bryan M. Woodhouse newcastlehotels.com

Sageblan Investments

Nunastar Properties Inc.

35 Glenwood Dr. Huntsville, ON P1H 1B6 President: Anne Larcade sequelhotels.com

1281-91 St. S.W., Ste. 200 Edmonton, AB T6X 1H1 President & COO: Ed Romanowski nunastar.com Palm Holdings

70 University Ave. W., Unit 307 Toronto, ON M5J 2M4 Managing Director: Anil Taneja EVP: Rajan Taneja SVP: Anish Taneja palm-holdings.com Pacific Reach

#1818 – 701 W. Georgia St. Vancouver, BC V7Y 1K9 PO Box 10126 CEO/Co-Founder: Azim Jamal President/Co-Founder: Joe Moosa pacificreach.com Pacrim Hospitality Services Inc.

30 Damascus Rd., Ste. 201 Bedford, NS B4A 0C1 CEO: Glenn Squires Regional VP, Eastern Canada: John Squires pacrimhospitality.com PBA Group of Companies

101- 6th St.SW Ste. 220 Calgary, AB T2P 5K7 CEO: Patricia Phillips pbaland.com

Remai Hospitality Group

2402 Millar Ave. Saskatoon, SK S7K 3V2 President: Joseph Remai VP: Barry Remai remaigroup.com

1415 Rue St Hubert, Ste. 3016 Montreal, QC H2L 3Y9 VP Asset Management: Constantin Nassif www.sageblan.com Sequel Hotels & Resorts

SilverBirch Hotels & Resorts

1188 W. Georgia St., Ste. 1640 Vancouver, BC V6E 4A2 President: Jiri Rumlena VP Finance: Anita Wong silverbirchhotels.com Silver Hotel Group

5830 Campus Rd., Ste. 100 Mississauga, ON L4V 1G2 President: Shivani Ruparell Chief Operating Officer: Melissa French silverhotelgroup.com Skyline Investments

Westmont Hospitality Group

5090 Explorer Dr., Ste. 700 Mississauga, ON L4W 4T9 President: Anthony Messina whg.com Wyndham Hotels & Resorts

22 Sylvan Way Parsippany, NJ 07054 President & CEO: Geoff Ballotti wyndhamhotels.com

ARCHITECTS & DESIGNERS II By IV Design

67 Mowat Ave., Ste. 109 Toronto, ON M6K 3E3 Principals: Dan Menchions and Keith Rushbrook iibyiv.com BBA Design Consultants

3327 W. 4th Ave. Vancouver, BC V6R 1N6 Principal-Founder: Sharon Bortolotto bba-design.com B+H Architects

400-1706 W. 1st Ave. Vancouver, BC V6J 0E4 CEO: Bill Nankivell bharchitects.com

Sun Life Financial Tower 36 King St. E., Ste. 700 Toronto, ON M5C 2L9 CEO: Blake Lyon COO: Bruce Riggins skylineinvestments.com

BDP Quadrangle

Sunray Group

3228 South Service Rd., Ste.100 Burlington, ON L7N 3J3 Principal Architect: Jeremiah Edmonds bindarch.ca

515 Consumers Rd., Ste. 701 Toronto, ON M2J 4Z2 Chairman, CEO: Ray Gupta President & COO: Kenny Gibson VP: Sandeep Gupta sunraygroup.ca Vista Hospitality Company

105 King St. E. Kitchener, ON N2G 2K8 CEO: Amin S. Visram COO: Ally Visram vistahospitality.com

901 King St. W., Ste. 701 Toronto, ON M5V 3H5 Principal, Co-Founder: Les Klein quadrangle.ca Bind Architecture

Chamberlain Architect Services Limited

4671 Palladium Way, Ste. 1 Burlington, ON. L7M 0W9 President: Linnea Chamberlain Executive Vice President, Architect, OAA: Jon McGinn chamberlainipd.com

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WHO'S WHO MARKET ALMANAC services directory

hotel brands directory Chapi Chapo Design Inc.

177 Danforth Ave., Ste. 200 Toronto ON M4K 1N2 chapichapodesign.com CHASE Architecture

2973 Lakeshore Blvd. W. Toronto, ON M8V 1J5 chasearchitecture.com Design Link International Inc.

121 Teal Ave. Hamilton, ON L8E 3B5 Principal, Senior Interior Designer: Christine Link designlink.ca Hager Design International Inc.

1847 W. Broadway, Ste. 306 Vancouver, BC V6J 1Y6 President: Doris Hager hagerinc.com HCA Architecture

100 Sheppard Ave. W. Toronto, ON M2N 1M6 Principal: Harry Christakis hca.ca HOK Canada

400 University Ave., Ste. 2200 Toronto, ON M5G 1S5 Marketing Principal, Toronto: Arash Farbahi Design Principal: Duncan Ben Fehrmann hok.com

Moncur Design Associates Inc.

160 Pears Ave., Ste. 412 Toronto, ON M5R 3P8 President: Robynne Moncur moncur.ca IBI Group

55 St. Clair Ave. W., 7th Fl. Toronto, ON M4V 2Y7 CEO: Scott Stewart President: David Thom ibigroup.com Patricia McClintock & Associés Inc.

4035 Saint-Ambroise St., Ste. 217 Montreal, QC H4C 2E1 Principal: Patricia McClintock pmadesign.com Saplys Architects Inc.

Turner Fleischer Architects Inc.

Colliers International

Walker Lawson Design Inc.

161 Bay St., Ste. 1500 Toronto M5J 2S1 VP, Practice Leader, Hospitality & Gaming: Brian Flood VP, Hospitality & Gaming (Vancouver office): Cindy Schoenauer cushmanwakefield.com

67 Lesmill Rd. Toronto, ON M3B 2T8 Partners: Peter Turner and Russell Fleischer turnerfleischer.com

735 12th Ave. S.W. Calgary, AB T2R 1J7 Principal: Jane Lawson walkerlawson.com WGD Architects Inc.

145 Front St. E., Ste. 306A-B Toronto, ON M5A 1E3 Principal-in-Charge: Richard Dabrus Principal: Brian Gregersen wgdarchitects.com

60 St. Clair Ave. E., Ste. 806 Toronto, On, M4t 1n5 Principal: Linas Saplys saplysarchitects.ca

WZMH Architects

Squarefoot Design Inc.

YabuPushelberg

29 Fraser Ave., Ste. 1 Toronto, ON M6K 1Y7 President: Steve Forler squarefootdesign.com Stantec

95 St. Clair Ave. W., Ste. 1500 Toronto, ON M4V 1N6 wzmh.com 55 Booth Ave. Toronto, ON M4M 2M3 Principals: George Yabu and Glenn Pushelberg yabupushelberg.com

100-401 Wellington St. W., Toronto, ON M5V 1E7 Senior Vice President: Stephen Phillips stantec.com

Zeidler Architecture Inc.

460, McGill St., Ste. 200 Montreal, QC H2Y 2H2 Founder Architects: Alain Lemay and Viateur Michaud lemaymichaud.com

Studio Munge

CERTIFIED VALUATION CONSULTANTS

MAC Interior Design Inc.

+Tongtong

LemayMichaud

1679 Bedford Row Halifax, N.S., B3J 1T1 Presidents: Kara McGregor and Dawn MacLachlan macinteriordesign.com Mackay Wong

150 John St., Ste. 301 Toronto, ON M5V 3E3 Partners: Gordon Mackay and Ron Wong mackaywong.com

54 | OCTOBER 2023

25 Wingold Ave. Toronto, ON M6B 1P8 Principal: Alessandro Munge studiomunge.com 35 Golden Ave., Ste. 106 Toronto, ON M6R 2J5 Principal: John Tong tongtong.co STOA Design Collective

1390 Dufferin St. Toronto, ON M6H 4C8 Partner: Olga Evstifeeva Partner: Jennifer Nicevski stoa-collective.com

300 640 8th Ave. S.W. Calgary, AB T2P 1G7 Principal: Andrea Tocchini zeidler.com

Avison Young

222 Bay St. Ste. 2500 Toronto, ON M5K 1J5 Principal, Canadian Hospitality Lead: Curtis Gallagher avisonyoung.ca CBRE Hotels

145 King St. W., Ste. 1100 Toronto, ON M5H 1J8 Senior Director: Nicole Nguyen cbrehotels.com

Global Executive Office 1140 Bay St., Ste. 4000 Toronto, ON M5S 2B4 President & CEO Canada: Brian Rosen collierscanada.com Cushman & Wakefield

Horwath HTL

439 University Ave. Toronto, ON M5G 2N8 Senior Associate: Peter Gaudet horwathhtl.ca HVS Canada – Toronto

6 Victoria St. Toronto, ON M5E 1L4 Managing Director/Partner: Monique Rosszell hvs.com Municipal Property Assessment Corp.

(Ontario)

1340 Pickering Pkwy., Ste. 101 Pickering, ON L1V 0C4 President, CAO: Nicole McNeill mpac.ca

CONSTRUCTION COMPANIES BLT Construction

953 Eglinton Ave. E., Ste. A Toronto, ON M4G 4B5 bltconstruction.com Baycon Constuction Managers

Unit 6, 1140 Sheppard Avenue West, North York, On, M3K 2A2 Director of Business Development: Sam Bay baycon.ca (The) Byng Group

511 Edgeley Blvd., Ste. 2 Vaughan, ON L4K 4G4 CEO: Frank Settino thebynggroup.com

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WHO'S WHO MARKET ALMANAC services directory

Chamberlain Architect Services Limited

4671 Palladium Way, Ste. 1 Burlington, ON L7M 0W9 President: Linnea Chamberlain chamberlainipd.com GUPM Construction Managers

35 Crawford Cres.

P.O. Box 116 Milton, ON L0P 1B0 President & CEO: Gary Ulias gupm.ca Houston Construction Ltd.

11 Cidermill Ave., Ste. 203 Concord, ON L4K 4B6 President: Peter D’Amato hclgroup.com Jemlor Construction

577 Avenue Lépine Dorval, QC H9P 2R2 jemlor.com Legrand

9024 Keele St. Concord, ON L4K 2N2 President & CEO, North and Central America: John Selldorff legrand.ca Optimus Building Corporation

734 42 Ave. S.E., 2nd Fl. Calgary, AB T2G 5N9 President: Willard E. Olauson EVP: J.J. Shannon obc.com Penalta Group

504 Iroquois Shore Rd. Oakville, ON L6H 3K4 President: Robert Ogden penaltagroup.com RossClair Contractors

59 Comstock Rd., Ste. 1 Toronto, ON M1L 2G6 President: Sean Richardson rossclair.ca Stahle Construction

85 Edwin St. Kitchener, ON N2H 4N7 President: John Preston stahlecon.com

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CONSULTANTS Above the Line Solutions

91 Starwood Rd. Thornhill, ON L4J 9C9 President: Jason Cheskes 416-617-0938 abovethelinesolutions.com API Development Consultants Inc.

1464 Cornwall Rd. Oakville, ON L6J 7W5 Shareholder & Partner: Darius Saplys apidevelopmentconsultants.com BDO Canada LLP

20 Wellington St. E., Ste. 500 Toronto, ON M5E 1C5 CEO: Pat Kramer COO: Dave Simkins bdo.ca Cameron Hawkins & Associates Inc.

595883 Concession 10, RR 1 Berkeley, ON N0H 1C0 President: Cameron Hawkins CBRE Hotels

145 King St. W., Ste. 1100 Toronto, ON M5H 1J8 Senior VP: Nicole Nguyen cbrehotels.com CBRE Tourism Consulting

145 King St. W., Ste. 1100 Toronto, ON M5H 1J8 Senior Director: Rebecca Godfrey cbrehotels.com Chemistry Human Resource Consultants

1207 Douglas St., Ste. 400 Victoria, BC V8W 2E7 Principal: Frank Bourree chemistryconsulting.ca Conference Board of Canada

135 Laurier Ave.W. Ottawa, ON K1P 5J2 CEO: Susan Black VP: Michael Burt conferenceboard.ca

Cushman & Wakefield

161 Bay St., Ste. 1500 Toronto M5J 2S1 VP, Practice Leader, Hospitality & Gaming: Brian Flood VP, Hospitality & Gaming (Vancouver office): Cindy Schoenauer cushmanwakefield.com Deloitte

8 Adelaide St. W., Ste. 200 Toronto, ON M5H 0A9 CEO: Anthony Viel deloitte.com Encore Canada

2365 Matheson Blvd. E. Mississauga, ON L4W 5B3 SVP, Sales: Steve Bury SVP, Finance: Brian Farrell encore-can.com Gallagher

120 S. Town Centre Blvd.

Markham, ON L6G 1C3 President, Ontario: IIan Serman ajg.com Grant Thornton LLP Canada

National Office 200 King St. W., 20th Fl. Toronto, ON M5H 3T4 Executive Partner and CEO: Kevin Ladner grantthornton.ca Group Lockhart Inc.

195 Dufferin Ave., Ste. 450 London, ON N6A 1K7 President: James Lockhart grouplockhart.com GUPM Construction Managers

35 Crawford Cres.

P.O. Box 116 Milton, ON L0P 1B0 President & CEO: Gary Ulias gupm.ca HLT Advisory Inc.

4516 Mountainview Rd. Lincoln, ON L3J 1T1 Managing Directors: Rob Scarpelli, Matthew Klas hlta.ca

Horwath HTL Toronto

439 University Ave., 5th Fl. Toronto, ON M5G 2N8 Senior Associate: Peter Gaudet horwathhtl.ca ITHQ

3535 Rue St. Denis Montreal, QC H2X 3P1 President: Paolo Di Pietrantonio VP: Johanne Blanchard ithq.qc.ca Lyle Hall

Toronto, ON Hospitality, Tourism and Gaming Industries Advisor: Lyle Hall lylehall.com PricewaterhouseCoopers

PwC Tower 18 York St., Ste. 2600 Toronto, ON M5J 0B2 Chairman: Robert Moritz pwc.com Stantec

10220-103 St., Ste. 400 Edmonton, AB T5J 0K4 President, CEO: Gord Johnston stantec.com STEM Consulting & Marketing Inc.

51 Glenmore Rd. Toronto, ON M4L 3M2 Principal: Eva Gutsche stemconsulting.com Syer Hospitality Group Inc.

1014 Riverbank Way Oakville, ON L6H 6X1 Senior Principal: Todd Syer Founding Partner: Theresa Syer syerhospitality.com

HOTEL BROKERS Avison Young

222 Bay St. Ste. 2500, Box 245.

Toronto, ON M5K 1J5 Principal, Canadian Hospitality Lead: Curtis Gallagher avisonyoung.ca

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WHO'S WHO MARKET ALMANAC services directory

hotel brands directory Beechwood Real Estate Advisors, Brokerage Inc.

45 St Clair Ave. W., Ste. 1001 Toronto M4V1K9 President & CEO: Bill Stone Senior VP: Sylvia Occhiuzzi BeechwoodAdvisory.com CBRE Hotels

145 King St. W., Ste. 1100 Toronto, ON M5H 1J8 Senior Director: Nicole Nguyen cbrehotels.com Colliers International

Global Executive Office 1140 Bay St., Ste. 4000 Toronto, ON M5S 2B4 Executive Managing Director, Canada: Alam Pirani collierscanada.com Cushman & Wakefield

161 Bay St., Ste. 1500 Toronto M5J 2S1 VP, Practice Leader, Hospitality & Gaming: Brian Flood VP, Hospitality & Gaming (Vancouver office): Cindy Schoenauer cushmanwakefield.com Gallagher

120 S. Town Centre Blvd.

Markham, ON L6G 1C3 President, Ontario: IIan Serman ajg.com Tyne Hospitality Services Limited

5215 Keith Rd. Vancouver, BC V7W 2M9 President: Angus Wilkinson

HOTEL REITS American Hotel Income Properties REIT LP

800-925 W. Georgia St. Vancouver, BC V6C 3L2 CEO: Johnathan Korol CFO: Travis Beatty ahipreit.com

Host Hotels & Resorts Inc.

4747 Bethesda Ave., Ste. 1300 Bethesda, MD 20814 President, CEO & Dir.: James F. Risoleo hosthotels.com

56 | OCTOBER 2023

Lakeview Hotels & Resorts

185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 VP, Sales & Marketing: Jackie Storry lakeviewhotels.com

PURCHASING COMPANIES Above the Line Solutions

91 Starwood Rd. Thornhill, ON L4J 9C9 President: Jason Cheskes abovethelinesolutions.com Avendra LLC

540 Gaither Rd., Ste. 200 Rockville, MD 20850 Senior VP: Walt Sheffler Managing Director, Client Relations Canada: Afsar Ali Khan avendra.com Dundee Corporation

80 Richmond St. W., Ste. 2000, Toronto, ON M5H 2A4 President & CEO: Jonathan Goodman dundeecorporation.com FF+E Furniture Fixtures and Equipment Inc.

1536 8th Ave. W. Vancouver, BC V6J 4RB CEO: Ron Sim President: Ron Sim ffeinc.ca Foodbuy Canada

1 Prologis Blvd., Ste. 400 Mississauga, ON L5W 0G2 CEO: Dennis Hogan foodbuy.ca (The) Gettys Group of Companies

55 W. Wacker Dr., 4th Fl. Chicago, IL 60601 President: Andrew J. Fay Chairman & CEO: Roger G. Hill II gettys.com Preferred Alliance Group Systems Ltd.

2275 Upper Middle Rd. East Oakville, ON L6H 0C3 VP: John Dell’Elce preferredalliance.ca

SOURCES OF FUNDING

National Bank of Canada

BDC (Business Development Bank of Canada)

RBC Capital Markets Real Estate Group

5 Place Ville Marie, Ste. 400 Montreal, QC H3B 5E7 bdc.ca Canadian Western Bank

150 King St. W. Toronto, ON M5H 1J9 President & CEO: Chris Fowler cwbank.com Canadian Western Bank Franchise Finance

6860 Century Ave., Ste. 200E Mississauga, ON L5N 2W5 SVP, Franchise Finance: Ed Khediguian cwbfranchise.com CFO Capital

80 Tiverton Ct., Ste. 401 Markham, ON L3R 0G4 Principal Broker, President: Mark Kay 905-477-6542 mark.kay@cfocapital.ca cfocapital.ca CMLS Financial Ltd.

18 York St., Ste. 1500 Toronto, ON M5J 2T8 SVP: Pierre Bergevin EVP & COO: Sam Brown cmls.ca Global Edge Investments

130 Queens Quay E., Ste. 901 Toronto, ON M5A 0P6 President: Tony Cohen globaledgeinvestments.com

Icon Capital Finance Corp

251 Consumers Rd. Ste. 1200 Toronto M2J 4R3 President, Principal Broker & Partner: Salim Gulamani iconcapitalfinance.com Morguard Investments Ltd.

55 City Centre Dr., Ste. 800 Mississauga, ON L5B 1M3 Chairman & CEO: K. Rai Sahi morguard.com

1155 Metcalfe St., 5th Fl. Montreal, QC H3B 4S9 nbc.ca

Royal Bank Plaza 200 Bay St. Toronto, ON M5J 2W7 CEO and Group Head: Derek Neldner rbccm.com

REH Capital Partners, LLC

401 E. Las Olas Blvd., Ste. 1400 Fort Lauderdale, FL 33301 Chairman & CEO: Francis J. Nardozza rehcp.com Ross Ventures

231 Saunders St. Fredericton, NB E3B 1N5 President & CEO: Jeff Yerxa rossventures.ca RoyNat Capital

Scotia Plaza 40 King St. W., 25th Fl. Toronto, ON M5H 1H1 SVP and Head: Matt Tedford roynat.com Scotiabank Corporate Banking

Scotia Plaza 44 King St. W. Toronto, ON M5H 1H1 EVP, Canadian Banking: James McPhedran scotiabank.com Scotia Wealth Management

2 Robert Speck Parkway, Ste. 1600 Mississauga, ON L4Z 1H8 Senior Wealth Advisor: Andreas Kiedrowski khadvisory.com TD Bank Group

79 Wellington St. W. Toronto, ON M5J 2Z9 Gr, Canadian Business Banking: Paul Douglas td.com

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