UNITED FOR GROWTH
OWN THE FUTURE
The Future of Midscale with Marriott
We are thrilled to announce the launch of our new midscale brand, StudioRes, now available in the U.S. and Canada.
This brand leverages the trusted power of Marriott and provides owners the bene ts of:
• Bundled a liation costs for streamlined management
• Leading sales platforms to maximize your reach
• More direct bookings to enhance your revenue
• Economies of scale for cost-e ective operations
• Inventory stock readiness to meet demands e ciently
• Focused support & training to ensure excellence
• A tailored Marriott Bonvoy program for unparalleled loyalty bene ts
Discover the future of midscale hospitality with StudioRes, where quality meets a ordability.
TRANSFORMATION THROUGH TECH
For the past few decades, technology has been making a huge impact on how we live our lives and how we work. Of course, with the use of AI now becoming more pervasive, the power of technology to transform our lives is far greater than ever.
In fact, according to a new study called, The Future is Now:
Technological Transformation in Corporate Travel, published by the Global Business Association (GBTA), the world’s leading premier business travel and meetings trade organization, the time for technology to transform, disrupt and accelerate business travel growth is here.
The study, undertaken on 388 respondents earlier this year, reveals that while 88 per cent of travel management company respondents, 74 per cent of suppliers, and 59 per cent of travel buyers generally feel their organizations do a good job with technology, a significant opportunity exists in actively integrating advanced technologies, such as AI and blockchain into their travel programs.
Here are a few key findings from the GBTA and Cvent report:
• AI and blockchain are top of mind.
The corporate travel industry is increasingly open to integrating AI and blockchain technologies to enhance efficiency and the traveller experience. Three-quarters of buyers (75 per cent) are interested in adopting an AI-powered travel program chatbot.
• Growing reliance on technology is driving new roles.
According to respondents, a third of travel programs (29 per cent) now have a full-time employee who focuses primarily on tech-related responsibilities, which could include sourcing new digital tools, configuring booking and expensing solutions, managing data collection, or driving technology transformation across the travel program.
• Travel program technology spend varies by region.
On average, travel buyers estimate 18 per cent of their travel program’s overall budget is spent on technology. Despite overall budget increases, only one-third (36 per cent) of travel buyers expect their technology spending to grow this year.
• Travel management companies (TMCs) more likely to increase technology investment than suppliers and buyers.
Most suppliers expect their company’s spending on internal technology (61 per cent) and traveller-facing technology (56 per cent) will increase this year. This is considerably lower than the share of TMC respondents who expect their investment in internal technology (83 per cent) or their traveller-facing technology (79 per cent) to increase.
• Hotel technology adoption is mixed.
More than one-third of respondents who work at lodging companies (37 per cent) say their company's use of technology has room to improve.
• Hotels that adopt technology are highly satisfied.
Of the hotel respondents who use various tech platforms, at least two-thirds are satisfied with each technology solution. ◆
ROSANNA CAIRA Editor & Publisher
AMY BOSTOCK Managing Editor
NICOLE DI TOMASSO
Associate Editor
COURTNEY JENKINS Art Director
JENNIFER O'NEILL Production Manager
TYLER BECKSTEAD Web Manager
JIM SZABO Digital Marketing Manager
JANINE MARAL
Social Media Manager
WENDY GILCHRIST Director of Business Development
DANNA SMITH
Account Manager
ZACK RUSSELL Sales & Marketing Assistant
DANIELA PRICOIU Senior Accountant
ADVISORY BOARD
Andrew Weir Destination Toronto; Anne Larcade, Sequel Hotels & Resorts; Bonnie Strome Hyatt Hotels Christiane Germain Germain Hotels; Gopal Rao, Conestoga College; Hani Roustom Friday Harbour Resort; Laura Baxter Co-Star Reetu Gupta, Easton's Hotels; Ryan Killeen The Annex Hotel Ryan Murray The Pillar + Post Hotel; Stephen Renard Renard International Hospitality & Search Consultants
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Extended Stay, Your Way.
Sleek, modern, midscale — @HOME by Best Western is the flexible extended-stay option designed with developers in mind and backed by BWH Hotels’ powerhouse revenue delivery systems. Our options (not mandates) let you create the right fit for your market.
CHECKING IN WINNERS’ CIRCLE
KML announces winners of the 35th-annual Pinnacle Awards With an illustrious career spanning more than 60 years, this year’s Hotelier Lifetime Achievement Award winner is Josef Ebner, Regional VP, Canada & Managing Director at Langham Hospitality Group – Chelsea Hotel Toronto, Canada’s largest hotel property. Ebner has worked in 14 properties and seven countries, but the bulk of his career was spent leading the Chelsea Hotel and the much-loved hotelier has received countless awards and accolades throughout the years.
Kostuch Media Ltd., publisher of Hotelier magazine, has announced the 2024 winners of its prestigious Pinnacle Awards, recognizing excellence in the hospitality industry. The awards will be presented at a gala luncheon on December 6 at the Fairmont Royal York Hotel in Toronto, where KML will celebrate the 35thanniversary edition of the awards program. Company of the Year InnVest Hotels has had a banner year, growing its portfolio to more than 100 hotels representing 14 internationally recognized brands. As its portfolio grows, so does InnVest’s commitment to giving back, supporting a number of causes including Habitat for Humanity Builds and Kits for a Cause. In 2024, the company launched its InnVest in Community initiative to co-ordinate and expand InnVest’s philanthropic efforts.
This year’s Regional Company of the Year, Opal Hospitality, has made a significant impact on the industry through its innovative approaches and impressive growth since its founding in 2018. It all began with the strategic acquisition and re-positioning of a hotel in St. John’s, Nfld., which now operates as a DoubleTree by Hilton. Over the years, Opal’s portfolio has expanded from just one property to a total of 14 operating and developing properties.
Madone Pelan, GM of the Oak Bay Beach Hotel in Victoria, B.C., is this year’s Hotelier of the Year. Under her leadership, Oak Bay Beach Hotel was awarded the Air Canada Business of the Year award at the 2023 Canadian Tourism Awards and was named #7 Best Hotel in Western Canada by Condé Nast Traveler Reader’s Choice Awards for 2023. Pelan and her team are extremely involved in giving back to the community, including partnering with the David Foster Foundation to provide financial support to Canadian families with children in need of life-saving organ transplants.
Founded by partners Allen Chan, Matt Davis and Anwar Mekhayech, our Supplier of the Year, for Hotelier magazine, DesignAgency, is a sought-after design firm for hotel operators around the world. Here at home, its recent projects include work on guestrooms and suites at Four Seasons Toronto (guestrooms and suites) as well as Hilton Toronto. Underscoring the studio’s commitment to designing with purpose and inspiration, it recently launched the Good Design Is Good Business Award at Toronto Metropolitan University’s School of Interior Design, which grants $5,000 to a graduating student at the School of Interior Design who demonstrates an innate understanding, and keen interest in, the integral relationship between good design and business acumen.
“This year, as we salute the 2024 crop of winners, we applaud their extraordinary achievements, their dedication, and their inspiring support of the community at large,” says Rosanna Caira, editor/publisher of Hotelier magazine. ◆
Industry Imperative
Expedia Group has released its Journeys for All: An Expedia Group Study on Inclusion in Travel, a first-of-its-kind study that equips the travel industry with key insights and evidence-based recommendations to improve the travel experience for underserved groups, including Black, Latino, LGBTQIA+ and travellers with disabilities.
Under-served travellers are a large part of the global market, but their needs are often overlooked. The travel industry has an obligation to meet the needs of underserved travellers and develop efforts that discourage barriers such as bias, discrimination and lack of personal safety.
According to the study, 42 per cent cent of under-served travellers feel limited by their identities when planning travel; five plus hours is the extra time under-served travellers spend researching to plan trips, including to ensure services and destinations are safe, welcoming and accessible; only 16 per cent of travellers feel that travel advertising and promotions represent them authentically; 71 per cent of under-served travellers say it’s important that travel company staff be well-trained on diversity and inclusion issues and topics; and nearly three out of four under-served travellers are more likely to book with companies demonstrating a commitment to diversity and inclusion.
“Evolving business strategies to create more welcoming and inclusive travel experiences should be an industry imperative,” says Greg Schulze, Chief Commercial Officer and president, Travel Partnerships and Media, Expedia Group. “It not only improves the traveller experience, but it’s also good for business. This study invites the industry to come together and take action because everyone should be able to experience the joy of travel and its ability to strengthen connections and broaden horizons.”
Making Moves
Manga Hotel Group has acquired the Residence Inn by Marriott in downtown Calgary, Alta. With this acquisition, Manga Hotels increases its Marriott portfolio to eight properties with 1,800 rooms.
Opened in 2019 as the largest Residence Inn in the world, the 390-suite Residence Inn Calgary features best-in-class amenities and finishes. The 33-storey property is located in the Beltline District in downtown Calgary and places guests at the centre of a dynamic urban scene with trendy eateries, boutique stores and entertainment venues. Onsite dining options are available in the Hearth Room and at Stable Tenth Avenue Café and Cocktail Bar, offering a full breakfast buffet along with a coffee bar that transitions to a cocktail lounge and features a farm-to-table menu. The meeting spaces, which encompass more than 7,000 sq. ft. over seven rooms, provide panoramic city views, ideal for corporate events or catered social events. The hotel’s premier location coupled with access to world-class amenities cater to both leisure and corporate guests.
Digital Solutions
The Hospitality Sales & Marketing Association International (HSMAI) has released a new eBook, created in collaboration with Milestone Inc. and Dorothy Dowling, former Chief Marketing Officer of Best Western Hotels and special advisor to the HSMAI Foundation.
Titled Top Digital Trends for Hospitality C-Suite to Future Proof Your Digital
Footprint, this eBook provides hospitality executives with crucial insights into the latest digital marketing trends that are poised to re-shape the industry.
The eBook draws from Milestone’s research and addresses questions posed by customers and industry leaders. The first section covers key trends impacting hospitality and serves as the essential manual for strategizing a digital roadmap. The second section discusses case studies from market leading brands and companies that are putting these trends into practice and seeing continued, long-term success.
“The hospitality industry is at a pivotal moment where understanding and leveraging digital trends is no longer optional, but essential for survival and growth,” says Dowling.
New Beginnings
Fairmont Waterfront Vancouver Hotel has named Randall Z. Williams as its new general manager, effective Sept. 3, 2024. He most recently served as general manager of Fairmont Vancouver Airport. With a career spanning more than two decades, Williams has been an integral member of Accor’s leadership team and within the communities where he has lived and worked.
Canadian Debut
Hilton and JM Hospitality Inc. have announced the opening of Spark by Hilton Toronto Markham, marking the brand’s entry into the Canadian market. This property joins eight other Spark hotels in various stages of development across Canada. Spark, a conversion-only brand, is scaling quickly due to its appeal to both developers and guest with its innovative design, affordable rates and guest-centric amenities. The brand boasts more than 50 open hotels and more than 275 hotels in the global pipeline.
Supplier Synergy
Avendra Supplier Show
Takes Centre-Stage at Toronto's Westin
BY ROSANNA CAIRA
nce again this year, the Avendra Supplier Show took centre-stage at the Westin Harbour Castle in Toronto on September 5th. Welcoming 1,657 visitors, delegates representing general managers and hotel executives had the chance to visit a total of 138 vendo booths, and sample a variety of food and beverages while also becoming better educated and informed about various new products, ranging from linens and housekeeping cleaning products to china and tableware, tech tools, service contractors and more. This marked the 14th edition of the annual show produced by Avendra, the Rockland, Md.-based company that serves as the purchasing arm of Marriott Hotels, Fairmont Hotels, Hyatt and Club Corp.
Avendra debuted more than 20 years ago as a new kind of procurement model whereby operators — both large and small — could leverage their purchasing power. Over the past two decades, it has grown to become a strong supplier group in the hotel industry. According to Afsar Khan, managing director, Client Relations, Canada of Avendra, the show is an opportunity for hoteliers to become educated about various products all
under one roof but also take part in a variety of social and fun activities that bring the hotel operator and supplier community together.
As part of the Customer Appreciation Week, delegates also had the opportunity to participate in a golf tournament held at Lionhead Golf & Country Club in Mississauga, Ont. while those who don’t have a proclivity to golf had the chance to release stress by participating in an axethrowing activity. ♦
Harbour Castle Hotel
PHOTOS
Paul Cahill, senior VP, Canada Operations, Marriott International at podium and Afsar Khan, Avendra
THE PARTICIPANTS: (L TO R)
AARON LAURIE VP Lodging Development, Eastern Canada, Marriott International
LINNEA CHAMBERLAIN president, Chamberlain Construction
CHRISTINE KENNEDY CEO, Atlific Hotels
MONIQUE ROSSZELL senior managing partner, HVS
PERRY VASHEE president, Opal Hospitality
ROUNDTABLE
SUKHDEV TOOR president & CEO, Manga Hotels
ROZ BLAKER AVP, Owner & Franchise Services, Marriott Hotels
DUNCAN CHIU senior director, Lodging Development, Western Canada, Marriott Hotels
BOB SINGH president & CEO, The Karwal Group
STRENGTH NUMBERS
Produced in partnership with Marriott Hotels of Canada, this year’s Investment Roundtable highlights a year of continued industry growth
BUSINESS FUNDAMENTALS
Hotelier: How would you characterize this past year for your company specifically?
Bob Singh: A great year. Occupancy is up. ADR is up. Most of our hotels in Northern Ontario are doing excellent, and hotels in the Maritimes are doing very good. But now we kind of see the transient is a little bit down. I hope it’s just temporary, but let’s see what happens.
Linnea Chamberlain: This year, I guess it’s been a duality — a really great year financially, and a great year with staff recruitment and retention. It’s been difficult with just the stops and starts and delays, and trying to get projects finished so we can concentrate on new projects.
Christine Kennedy: At Atlific, it’s been a really great year. I would say that over the 12-month period, our occupancy has been up 1.3 per cent, ADR has increased 4.9 per cent, and RevPAR has increased 6.9 per cent. The only areas that we’re seeing some difficulty is in our resort properties where climate change is impacting the occupancy and the business levels there. Overall, I would say our city centres and our upper-scale properties are leading our growth.
Duncan Chiu: It’s been another positive year. The general sentiment is that from a development standpoint everyone has been extremely busy, but [projects] are taking much longer to get done. So, whether it’s pressures on the financing side that’s still a little bit constrained, although it’s improving with some of the interest rate drops; construction costs are still somewhat elevated but coming down a little bit; or working with municipalities that have a little bit of red tape getting through the entitlement process, which is slowing things down. But from an operation standpoint, the markets out west are performing well. B.C. has great fundamentals; Vancouver is doing very well as always. There’s a supply
and demand imbalance. We’ve got the greatest number of cruiseships coming into town which is very positive. It’s still a very strong leisure-driven destination. Resort markets such as Victoria and Kelowna are still doing well from a leisure standpoint. That’s starting to taper down a little bit [because] people’s wallets are being a little bit more constrained now. Alberta is a really exciting story with a lot of population growth, diversification of the markets and also everything happening at Stampede Park with BMO Centre and also the event centre, so that all bodes well for development.
Sukhdev Toor: In the last 12 months, we’ve seen extensive growth in our company. We acquired nine hotels. Last year, we had 18 per cent RevPAR growth Canada-wide and this year we’re holding on the same. I see strong growth going forward as we expect the industry to come down. And within G7 countries, we see our GDP growth will continue due to new fundamentals of housing debt going down and interest rates coming down. We see strong fundamentals going forward.
Roz Blaker: From an operational perspective, globally our RevPAR has been up 4.9 per cent as of Q2. In Canada, our budget is a four per cent RevPAR increase and we’re hopefully going to make it. Two months ago, we were definitely going to make it, and
we’re going to meet our budgets this year. And going into next year, we’ll start seeing a little growth for sure.
then a month ago we weren’t sure. And then June picked up, but July was down. So, everything is very short-term. From a group perspective, we’re strong. We have a diversified portfolio, so we’re in city centres and secondary, tertiary markets. But it’s a little bit of a nail biter through the end of the year whether we’re going to meet our numbers. The business is strong, the fundamentals are strong, but we have aggressive targets.
Perry Vashee: For us, in the markets that we’re in, it’s been a little flatter compared to last year. We’re holding occupancy and rate, but it has become more challenging to hold rate — especially in certain markets where maybe some of the competition has dropped some rate. We did better in August, but we were short in July. But overall, we’re quite optimistic. We feel
Aaron Laurie: Regionally in Central and Atlantic Canada, we’re still seeing strong metrics. Last year, we saw strong RevPAR growth and year to date, to everyone’s point, demand is starting to trickle down a little bit but rate is still persisting. So, if there’s RevPAR growth this year, it’ll come out of rate for those particular regions. Over the past 12 months, we’ve seen a strong number of ground breakings, despite some of the holdups in projects post-pandemic. What we’re starting to see is because we’re seeing stabilized levels of net income, it’s becoming a little bit clearer for appraisers, for consultants to define what the prospective market value is. And with development costs, I don’t want to say normalizing, but at least not seeing heavy year-over-year growth now, it’s getting a little bit better in seeing the prospective market value versus costs. And just as long as the market value is meeting or exceeding that cost, we’re seeing different financing solutions come about. And that was one of the biggest hurdles to overcome for a lot of these projects that have been on hold for quite some time. So, it’s really great to see some of these projects that have been signed for two, three years finally start to break ground.
Monique Rosszell: [The last two years] are probably our banner years at HVS, partly because during COVID, nobody had their hotels appraised because the cashflows weren’t there. So, now everybody is looking to get appraisals in order to take equity out and do renovations, et cetera. That’s from the existing hotelier’s standpoint. Because of the challenges in office real estate as well as condos, we’re seeing new entrants come into the market that have never held hotels before. And hotels, which were not the darling of the realestate industry before, are becoming the darling of the industry. So, we’re seeing more entrants from that perspective. We’re also seeing a lot of opportunity in conversions, so we’re seeing office space where we get calls and say, what if we
What keeps you up at night?
“ There has to be a change in mentality that the hospitality industry is not a job for you, it’s a career. There needs to be pride. The universities have to change their programming and attract the brightest and the best, which I’m not sure that they’re doing with their cuts in courses right now. It’s a very deep-rooted issue that we have to resolve.”
were to convert this to a hotel, or condos being converted to hotels, et cetera. It’s a busy market out there.
Hotelier: Over the past year, inflation has become a huge factor across Canada, and around the world. How has this impacted ADR and occupancy?
MR: Just to give some perspective, if we compared 2023 to 2019 ADR, in 2019 — and I’m not going to speak about a particular market but Canada as a whole — ADR was at $165. At the end of ’23, ADR was at $200, so we look at a $35 increase. But when I take inflation into account, that $200 is $173 and ADR is really up $7 or $8. Occupancy is back; 2023 occupancy across the country exceeded 2019. And so, from a RevPAR perspective, we’re up $6 or $7 over 2019 when you deflate everything.
When we look at the year-to-date numbers, what we’re seeing in 2024 is that it’s at the luxury level that there is price resistance now. And in 2024, the sector where the ADR has actually decreased year to date through July is the luxury sector. All the other sectors have continued to grow slightly.
RB: We talked a lot about ADR and what I’m hearing, when I talk to our owners and our franchisees and management companies, is that we’ve got to maintain rate because the costs are just going up. So, there has been pressure on the middle of the statement, tons of pressure at the bottom line. And to the point about the normalization of what the actual rate increase is, that speaks to what’s flowing through the bottom line. The labour environment is very intense right now as we know in some major markets in Vancouver and Montreal. And the rhetoric around, ‘oh, look at the big companies, they’re making all this money,’ doesn’t necessarily help when it comes to really looking at the economics of what it takes to run a quality hotel, which is what we all want to do. There’s a ton of pressure on the ability for owners and franchisees to make money. From a consumer perspective, people still want to travel. And maybe they’re trading down from luxury but we have a lot of different product offerings throughout the world, throughout Canada, that meet the various needs. We’re seeing leisure throughout the summer as being very
BOB SINGH president & CEO, The Karwal Group
AMY BOSTOCK managing editor, Hotelier Magazine
MONIQUE ROSSZELL, HVS
ROZ BLAKER
Owner & Franchise Services, Marriott Hotels
What keeps you up at night?
The level of hospitality talent here in Canada. We have to ask ourselves how we’re going to continue to approach recruiting and retaining great talent for the hospitality industry.”
strong but in different markets. People are trading from maybe the formerly goto markets to let’s try a different market, a different experience. But I don’t see the level of inflation really changing people’s habits, and the need for travel is incredibly strong.
BS: Pre-COVID, if a hotel was doing $4 million, you could make 35 per cent EBITDA but it's come down to 30 per cent now with the same revenue. To make that same EBITDA, you have to do half a million dollars more revenue, so that’s been challenging.
INVESTMENT TRENDS
Hotelier: What factors do you consider when evaluating a hotel investment opportunity?
CK: For Atlific, because we’re primarily a third-party management company, our role in helping our current owners and prospective owners is to provide that advisory factor. We know the markets and we’re helping them assess based on the availability of credit for them, or how they want to integrate it into their portfolio. And as was mentioned earlier, we’re seeing a lot of new ownership groups coming into the space who are dealing primarily with commercial real estate. So, their understanding of what makes a great hotel investment is a little bit different, and we have to really hold their hand through that process. They’re not understanding the fluctuation of
rates and what that means to the bottom line. They’re looking at it as number of doors. So, we really have to try and help them through that process.
MR: The first thing when a client calls and mentions that they’re looking at potentially developing a hotel, is I want to know what the land cost is. Because land cost is an incredibly important component of the development, and we all know that land costs have just escalated through COVID. So that’s number-1. And then obviously number two is, what type of density they can get on the site, because that’s going to reduce the cost per door. So, in terms of the overall investment, once they’ve looked at land cost, and construction costs, it gives a much better idea as to whether the project is going to be viable.
Hotelier: How important is location when it comes to hotel investments, and what are some key considerations in helping you select the right location? Which locations are attractive at this time?
LC: From an architectural perspective, it’s critical that owners, when buying land, understand the regulatory approvals or encumbrances they have on a site. And a good planner is also critical to some of the more complex sites — knowing how far you can push the boundaries for re-zoning or minor variances
and so forth, increased density, parking ratios, any encumbrances from train, rail. I guess another side is just we’ve adapted to the fact that there aren’t any perfect sites that are rectangular in nature, that fit everything, that’s going to be easy. Everything we do now is in planning and due diligence. And it’s easy, I’m going to say, to get a good cladding, skinning of the building, so not to worry predominantly about the design. For us, it’s the critical programming of the site, of what the yield can be. And working with our client to say, how many storeys, how many rooms, size of rooms, parking, too much, too little? And just working on spending the time in programming at the beginning before we jump ahead to the design.
DC: Location really depends on the demand generators and on the different product types we’re putting into markets. So, it’s first and foremost understanding where your customer is coming from and putting your hotel that way. The conversation around location has also changed. Whereas in the past we’ve always talked about having hotels with great visibility, you can see it on the highway, which is still the case today, but people also have their GPS and their iPhones, they can just put the location on and that can take them to the hotel right away. But when we’re looking at specific locations and how we’re making
Building skills for the Northern Canada constuction industry
Sunray Group has grown from modest beginnings to become a leading force in Canada’s hospitality and tourism industry, exemplifying a journey marked by strategic vision, dedication to excellence, and a deep commitment to its people. Established in 2006 in Toronto, this family-owned corporation has consistently expanded its reach and impact, becoming Hotelier’s Company of the Year. Under the leadership of Chairman and CEO Rattan “Ray” Gupta, the company has excelled by acquiring under-utilized properties with significant potential for re-positioning, focusing on locations along major highways and urban centres. This strategy has allowed Sunray Group to build a robust portfolio of award-winning brands, including partnerships with globally recognized hotel chains such as Marriott International, Hilton, IHG Hotels & Resorts, Choice Hotels, Best Western, and Wyndham. Today, Sunray Group owns and operates 70 properties across Canada and the United States, boasting more than 10,000 rooms in regions including Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Newfoundland, and Texas. The company’s growth is a testament to its forwardthinking approach, which has included acquiring a 100-per-cent ownership interest in Owens Hospitality Group Ltd., thereby strengthening its presence in Western Canada. This move added three Saskatchewan hotels to its portfolio, further solidifying its position in the market.
Even during challenging times, such as the COVID-19 pandemic, Sunray Group has continued to thrive. The company reported operating revenues of $350 million in 2022, up from $258 million in 2021, reflecting its ability to adapt and grow even in uncertain environments. During the pandemic, Sunray Group made bold moves by acquiring approximately 18 properties, with 10 more added in the following year. This expansion has been driven by a strategic shift towards acquiring properties with excess land, allowing for additional developments that can cater to diverse needs, including residential and retirement living.
One of the group’s notable acquisitions is Hockley Valley Resort and Adamo Estate Winery, a 300-acre property in Orangeville, Ont. This year-round resort features a variety of amenities,
including an 18-hole championship golf course, ski and snowboarding facilities, and a destination spa. The company has partnered with CHIL Interior Design and Marriott to undertake a multi-million dollar re-vamp, positioning the resort as one of Ontario’s premier destinations.
Sunray Group’s success is also deeply rooted in its people-centric approach. Gupta emphasizes that the company’s ability to retain its staff during the pandemic was a significant achievement. By prioritizing the health and safety of its employees, maintaining operations, and fostering a motivated workforce, Sunray Group has ensured that its team remains a driving force behind its continued growth and success. In addition to its hospitality ventures, Sunray Group is expanding into mixed-use developments, as evidenced by its recent acquisition of a seven-acre property in Toronto East. This ambitious project will include a new hotel, office space, condos, rental units, and a seniors’ residence, highlighting the company’s commitment to creating versatile spaces that meet the evolving needs of communities.
Sunray Group’s journey is a remarkable example of how strategic acquisitions, a focus on re-positioning, and a commitment to people can drive sustained success in the competitive hospitality industry. As the company continues to grow, it remains dedicated to its core values, ensuring that every new venture not only enhances its portfolio but also contributes positively to the communities it serves.
AARON LAURIE, MARRIOTT HOTELS
DUNCAN CHIU senior director, Lodging Development, Western Canada, Marriott Hotels
site selections, it’s first and foremost understanding where that demand is. We just entered into the midscale segment over the last 12 months globally with our extended-stay midscale brand StudioRes that’s focused on new builds in secondary and tertiary markets. We’re really trying to find markets that can sustain true extended stay and what I mean by that is demand from 15 to 30 nights onward. So, these are travelling nurses, construction crews, people displaced because of insurance claims. It really acts almost like a Class B residential product, so that’s what it’s really competing against. We recently launched a new mid-scale transient brand that’s very conversion friendly. It’s currently called Project Mid-T, we’re still finalizing the name of it, but it’s going to be focused in U.S. and Canada, and looking at conversionfriendly opportunities in secondary and tertiary markets. And we feel with the breadth of our portfolio, adding mid-scale to Marriott Bonvoy is going to be great for our customers and be able to continue to increase the loyalty platform for Marriott Bonvoy.
Hotelier: What are some best practices for successful hotel investment management and operations?
CK: On the operational side particularly, we’re seeing revenue management is critical, obviously, and then efficiencies with operations. We need to look at both the guest and our associates and ensure that they’re feeling listened to and that we’re driving their experience to something that they can come away with and enjoy. We have to clearly manage the financials and look at cash flow, because cash flow for our owners is so important, whether it’s for them to service their debt or to look at new opportunities for acquisition.
Hotelier: How do hotel investments compare to other types of real-estate investments in terms of risk and return?
PERRY VASHEE, OPAL HOSPITALITY
What keeps you up at night?
“ How government will play a role in lowering taxes. The MAT (Municipal Accommodation Tax) for us, is killing us in cities, and we’re not really even seeing transparency. We’re not even sure they’re being used right in some of these smaller municipalities. What are we going to do to try and actually attract more customers, because we definitely have a lot to offer in Canada.”
MR: Hotel investments are riskier than other types of real-estate investments [because] there are no leases and no long-term confirmed revenue. You can go from 100 per cent occupancy one night to zero per cent the next and we saw that during COVID. All the other real-estate asset classes weren’t immediately impacted the way hotels were. The benefit of that is they’re riskier investments, but the returns are greater, so the cap rates are greater. And most people, once they’ve owned a hotel, they get addicted. So, all these commercial real estate holders that have never had hotels, they start with one, and before you know it, they’re looking at two, three. It’s completely different than owning an apartment building.
Hotelier: What are the typical exit strategies for hotel investments, and how can investors plan for a successful exit?
LC: I could speak more in the architectural realm with adaptability. I would say things like, don’t make it so tight — have some flexibility in the design so that you can use another type of building if need be. We’ve had projects where we’ve taken hotels to long-term care homes or office buildings to hotels. We’re doing one in Toronto right now. Not every office building is the right floorplate for a good hotel conversation. But if you’re building and looking for an exit strategy, we’ve never been big proponents of wood construction because in the future if you’re going to have different uses, there are requirements and codes for flame separation and fire ratings and so forth and wood doesn’t always give that to you like concrete does. The majority of our hotels have always been pre-cast and concrete block, or HDL with precast so there’s the ability to convert to other uses just through the structural framing of this building. I would say don’t make everything so tight to the millimetre so that there’s no ability later and don’t make your window area of glazing so tight that you can never have some flexibility in your interior floorplate.
MR: A healthy exit strategy would be to hold any new developments until they’re stabilized because you’re not going to get your true return on investment until the property is stabilized. And like Linea said, the flexibility. If the site is big enough for an expansion, make sure that the way that you develop it, that you can expand through another wing, or make sure you put your mechanicals in a good position to be able to do the expansion. Also consider the holding period — it’s critical that hoteliers look at how long they’re willing to hold a hotel. Because there’s no question that the average holding period being 10 years, if they’re not in the market until that’s stabilized, and perhaps there’s new supply coming
into the market that’s going to disturb that stabilization period, they need to look at it on a more long-term basis.
DC: We’ve been seeing a lot of nontraditional hotel players entering into the market and a lot of these people have the idea that they can basically entitle the project and enter into some sort of for-sale agreement with potential buyers. That’s very challenging, so our advice has always been to get a great brand in there, get a great management company in there, get it cash flowing and prove that its cash flowing because hotels are value-based on cash flow, and then look to exit. Because it’s very difficult when you’re just trying to sell to a third-party investor to come in and buy this project when it’s not proven.
Hotelier: What other growth opportunities are available for hospitality brands and companies?
PV: There’s still a lot of room in the extended-stay market. It gives owners and operators flexibility. In certain markets where housing is a problem, it gives the flexibility for families that are moving, et cetera. We’re also seeing, especially in markets that are resource driven and people are coming for long periods, the extended-stay hotels are very attractive. And when they’re run properly, they’re very profitable, too. A
ST: It’s dependent on what happens with the economy — GDP is going to keep growing and [the hotel industry] will grow as well. Also, construction costs have gone up and we’re not bringing as much supply but demand is growing and they’ll dampen the new supply. We’re building and managing. But it’s not easy to go through municipalities to build these new hotels, even small municipalities such as Newfoundland and St. John’s, and it’s a long process. We’re building in downtown [Toronto] now, it takes time. But I think we’re in good shape here. We have better product than in the U.S. We’re not immune to what happens in the world, so it could change, but as I see, we have good steady growth.
TRENDS
lot of markets that are underserviced right now, it’ll allow developers and investors to get into smaller markets that would benefit from these products. And what we’ve also seen is that these markets are not necessarily rate sensitive. Obviously, there’s a cap on how much product they can take, but I do think that these extended-stay products that are coming out will be well suited for those markets.
Hotelier: What is your long-term economic view (three to five years)?
PV: Well, my personal view is I’m in this industry and I love it and I think it’s always going to be great. It’s cyclical. I always tell people that if you believe in the industry, then you double down, if you want to call it that, but being careful. As for the long-term growth in Canada, a lot of newer markets have opened up and people have moved out into some of these markets, so they’re looking to be serviced. There’s a lot of opportunity from that growth perspective and I think from the overall hotel perspective. Travel is now in our DNA as humans and more and more people want to travel. They’re going to be cost conscious, but they want to travel. The outlook is really good. But I do think operators have to be careful how they operate and manage their expenses.
I think labour is going to be a big factor.
Hotelier: What have been the most significant trends driving the business today. How are they impacting your business?
AL: We’re still big believers in extended stay. With the launch of StudioRes, we’re continuing to venture through the extended-stay journey in the mid-scale space. We’ve got to remember in Canada, extended-stay brands are not just meant for long-stay customers. They cater to sports teams or families that just want the added space of the suite. Having a fridge inside of a room goes a long way from a guest-satisfaction score, and that’s really reflective in the performance of some of these extended-stay hotels. We’re quite bullish on extended stay. The one other trend I’ll talk about, is unique accommodation experiences from all different generations, from all types of travellers, whether it’s leisure, corporate or group. Everyone is craving those unique accommodation experiences. And that’s why we’re seeing a continued uptick in interest around our lifestyle brands, around our soft brands, particularly in urban cores. Now, typically with those brands they tend to have a little bit more of a custom, unique design narrative. We typically have developers engage both a branding agency as well as an interior
LINNEA CHAMBERLAIN president, Chamberlain Construction
design agency to have unique outlets, unique design narratives, all engrained within the guest rooms, the public spaces, et cetera. And that’s really what guests are craving. They’re craving that Instagrammable moment, that unique food-and-beverage outlet, and we’re excited about it.
LC: From an interior design/ architectural perspective, I’d say some of the trends are dealing with zero carbon, we’re dealing with EPDs and understanding what materials carry the EPD certification and knowing that it’s not more money to spend to source those materials that have the EPDs. And I see now we’re getting into a little more of the interior design customization for suites and for ground floor. As to the exterior design, it’s about understanding the market and designing a building that reflects that market and the intent of the product.
Hotelier: What major consumer shifts do you see impacting the hotel industry moving forward?
CK: What we’re seeing is that business travel hasn’t come back to what it was and we don’t believe that it really will ever come back to where it was. Group [travel] is back. There’s going to be hybrid solutions that we’ll be looking at, too. Companies have spent so much money in terms of allowing their workers to work from home so, as we move forward, we’ll have to incorporate some of that hybrid nature into our offerings.
PV: For us, the market segments are changing as well but we’re looking for different sources of segments. In soft brands, we’re really pushing cycling companies, tour companies, et cetera. It’s a little bit more focused and takes more effort, but we’re seeing those as emerging groups. Corporate is a struggle and I think it’s changing. How that evolves and how we adapt to it, time can’t fully predict.
MR: In terms of occupancy across the country, we’re back to where we were in 2019. And as Christine said, the business traveller is not back. That has been substituted with this high demand from
ROSANNA CAIRA editor and publisher, Hotelier magazine
the leisure traveller. Our international conferences are also not back. So, if we look at major cities like Toronto, we’re still seven points down from where we were in 2019 and the reason is because we don’t have the conferences yet. Now, those are cyclical, and the typical cycle is four years. In 2020, nobody was looking at booking international conferences. When those international conferences do come back, and they may come back in smaller sizes just because of the virtual aspect that’s available now, we foresee that the occupancy in Canada is going to be higher than it was pre-COVID. It’s just going to take time.
Hotelier: Are changing demographics impacting the design of hotels?
PV: A clean room is a constant. It doesn’t matter what demographic, it’s a constant. But I think technology, from a design perspective we find, especially the younger generation, they’re not as interactive with people at the front desk, et cetera. They want quicker responses, and they’re very on demand with information. Technology plays back into that for us more than just design. For example, we have the ability now to text customers and most hotels will just text the customer and say, how’s your room? We’re trying to take it a little further where we’re marketing with that, letting people know what time the restaurant closes, if there’s anything special going on, without invading their space too much. But we’re finding that the younger generation prefers to text back and forth. But what it’s doing for us is now it’s going to slowly limit our interaction with the customer and I believe that if you’re doing
it well, then that’s your differentiator sometimes. We’re hoping that as brands, as we invest more money into AI et cetera, then we’ll be able to take that data from those [digital interactions] to help us be more efficient, maybe also generate some revenue streams.
LC: We’re seeing that quality is timeless if you’re trying to hold these properties and not renovate every five years. Clean, to your point Perry, but also simpler, cleaner design is what we’re seeing — do less but do it well.
DC: There’s always a lot of conversation about demographics, but there probably should be more conversation about the psychographics of the customer. Because we’re seeing a huge uptick still in some of the soft brands and lifestyle brands. So, regardless of age, demographic, people like these unique concepts. An example would be, the Moxy Banff we just opened which, when you look at the brand, it’s really catering to the younger generation. But the hotel will tell you, you’ve got 60-, 70-year-olds staying there, and they love it. And so, it’s really thinking about each customer differently, what that psychographic is, instead of the demographic. From a design standpoint, you’re going to continue to see a lot of these lifestyle hotels play out which focus on design and story, and a lot of consumers like that.
CHALLENGES
Hotelier: How are labour shortages impacting your company and what have you done to deal with this problem?
What keeps you up at night?
“ Climate change — it’s really hitting home in so many of our city centres, in our resort areas. The incidents are coming fast and furiously. It’s hitting the actual structure of the hotel. It’s disrupting how people travel and how they get to that hotel. And there really needs to be a little bit more urgency in the world to tackle some of these issues if we want to feel safe going to our hotels ”
PV: In the GTA, it’s gotten a little bit better, but we find that there’s few entrants into the market. And then when they see what housekeeping is all about, et cetera, it’s not for them. So, we’re trying to work with our existing staff to be a little bit more flexible. We’re finding our customers also have changed a little bit about how they check out, et cetera. People have kids to drop off, et cetera, so we’re trying to be more flexible in how we operate and give back a little bit in terms of flexibility on hours and timing. Overall, I think everybody has reduced the expectation of number of rooms cleaned. And we’re trying to create an environment that’s more holistic and where people feel like they belong. I know every hotel tries it, but we’re putting a lot of emphasis on that with our existing staff.
In terms of attracting people, we try to make sure that we have a good training program and we are obviously raising our rates to try and be more competitive with other industries. But in smaller markets, especially in Northern Ontario, we do struggle. We’ve got a couple instances where we’ve actually bought houses and are housing people in order to attract people coming out from the GTA to be able to live there. They do pay rent, but we made it very reasonable. We’re trying to be innovative in the way we’re tackling.
CK: We’re struggling with attracting labour, but the availability of staffing
has improved since the pandemic. We have to really focus on employee initiatives to engage them. The younger generation won’t accept perhaps what we old people would have done in the past. And so, we really have to be innovative. We have to show flexibility. It’s harder to do in the hotel environment. In the management company, we’re allowing a certain number of days of working from home. In some of our resort locations, we’re using temporary foreign workers. We try to do our due diligence to make sure that if we’re contracting with a third party for those foreign temporary workers, that we want to feel very confident that they’re doing the right thing and not taking advantage of the individuals that are helping in our hotels.
LC: In construction, I don’t know if it’s a labour shortage as much as it’s a knowledge shortage. So, for us internally, it’s been spending a lot of time trying to empower senior staff to make decisions and to say they know the answers. We’ve been spending a lot of time and I see it working internally. Construction, I don’t have the answer. We’ve tried Revit, we’ve tried 3D drawing, we’ve tried pictures instead of words for people that English isn’t a first language. But we’re seeing the means and methods that aren’t architectural realm becoming our realm. And so, we’re trying to determine, do we take that on, or do we fight it? I don’t have the answer yet,
CHRISTINE KENNEDY, ATLIFIC HOTELS
but just we’re working on it constantly of how we can improve our drawings to take risk out, how we can make things easier. But I think holistically, all humanity needs to go back to just owning stuff, and driving things forward, and making decisions, and just move forward, keep pushing forward.
BS: There’s a challenge in Maritimes, I find, but recently we were introduced to a preferred employer program for foreign workers. We don’t bring people from overseas, they’re already here on work permit but we can support their application. So that has helped a little bit, but the market is improving also.
RB: What keeps me up at night is access to talent. The biggest issue [I hear from owners] is, I need to find a director of Sales, I need to find a GM, I need to find an above property operator. We need to address the labour shortage in some of these secondary, tertiary markets. So, it really worries me from a strategic perspective. I think it’s super important that we work through our business councils at a local and a national level, to make sure that the immigration strategies and guidelines help to support our industry today and moving forward. I don’t know how we’re going to find the qualified directors of sales, GMs, operational leaders, unless we start building that infrastructure today.
Hotelier: What part of the country do you expect to see the strongest development?
BS: We see a lot of opportunities in Alberta and in the Maritimes. These are the two places we see that we are going to grow in next couple of years.
ST: We are focusing on downtown Toronto currently 184 Spadina, 38 Camden, 471 Richmond West and 689 King. We acquired those lands over time. and have going through the process of design and getting SPA approvals. We’re also opening at 203 Jarvis under our own name, a soft brand, in a couple months.
CK: There’s some pent-up demand that we’re seeing with both our current ownership groups, and with some new players that we haven’t dealt with before. Clearly, there’s tremendous interest in the Vancouver market, in Calgary, and even Ontario. A little bit of Nova Scotia. But we’re seeing more activity, more people coming to us to take advantage of those markets, and I think it’ll be very exciting.
DC: Canada is still experiencing very strong population growth and investment that just in turn creates more commercial development and opportunities for hotels. After COVID, I mentioned Victoria and Okanagan, and I’m sure in Ontario, Niagara Falls and many other leisure destinations will continue to grow. Also, a lot of the secondary and tertiary markets across the country where the markets have matured, the traveller is maturing, they want better product. A lot of those markets don’t have a lot of great quality product. But there’s certainly just general population serving developments and happening, whether it’s community centres, aquatic centres, conference centres that in turn need more hotel rooms. And that’s not just new construction, it’s also on the conversion side, because a lot of times in those markets, you just can’t justify new construction, the numbers don’t pencil. It’s a big focus for us is on the conversion side as well.
PV: For us, from a management perspective, we see a lot more new owners coming in and we see that as an opportunity for us, especially in the Ontario market, and going out east. We’re entering the Quebec market right now, so we see some opportunities there, as well as the Maritimes. From a development perspective, smaller-town Ontario right now, and definitely the Atlantic provinces, more around Nova
Scotia, New Brunswick. I think there’s some opportunities there.
MR: We’re seeing a lot of growth in non-traditional hotel formats. A lot of these opportunities involve nature for this experience. Small properties, as I say, new developers into the market that traditionally haven’t had hotels and just the variety of product that the market is expanding particularly on the leisure side.
AL: From a developmental perspective, Ontario represents our largest footprint in terms of existing hotels as well as pipeline hotels in Canada, so we’re going to continue to see a lot of pipeline growth in Ontario in general. The GTA has a lot of infrastructure projects going on and a lot of population compression which is spurting out to some of the secondary locations around the GTA. We’ll continue to see a lot of interest there. Montreal, Ottawa is continuing to post strong metrics. Atlantic Canada, particularly Nova Scotia and Halifax over the past few years has shown incredibly strong metrics which has driven a lot of interest in the area. In terms of other development, we’re seeing a lot of interest in what I like to call hidden-gem markets. Hidden-gem markets are almost tertiary markets with announcements of small infrastructure projects or small commercial projects. Whether it’s an EV battery park, whether it’s an automotive manufacturing facility. In a small tertiary market, having a base foundational demand generator like that can allow or can support one or two new small hotels within that area. And in these markets, that’s where cost of land, development charges, are still accessible, I should say. The barriers to entry are not as heavy as what you typically see in an area like Metro Vancouver or Greater Toronto Area. The economics tends to lean more towards the favourable side, just as long as you have that base foundational demand.♦
No Place like Home
BWH Hotels introduces new extended-stay brand
BY NICOLE DI TOMASSO
The extended-stay hotel segment has experienced significant growth in recent years, driven by evolving traveller needs and shifting industry dynamics. This demand for more flexible, cost-effective lodging solutions has been further amplified by trends in remote work, temporary assignments and long-term projects. Recognizing this demand trend, BWH Hotels has launched its newest midscale extendedstay brand — @HOME by Best Western.
“Developers are focused on expanding the extended-segment,” says Brad LeBlanc, SVP and Chief Development Officer at BWH Hotels. “We have a lot of existing franchisees and members in our system that haven’t dipped their toes into the segment, but since we launched this brand, they’re jumping on board.”
While the prototype and design debuted in 2022, LeBlanc says the brand was launched into the company’s membership body for sale in 2023.
“Canada is a bright spot for [development],” says LeBlanc. “We’re seeing a lot of interest and momentum because that’s where the financing is,
that’s where the liquidity is flowing and that’s where our developers’ interest lies.” To help develop the prototype, LeBlanc says the company worked closely with developers and conducted a survey with more than 100 extended-stay owners across various competitive brand families.
“What evolved from that was plugand-play model with 100 rooms,” says LeBlanc. “If owners/developers don’t need a meeting room, they’re not building it. If they don’t need a pool, they’re not building it. The design can reflect a specific community or township, down to the colour of the building. We have a
dozen vivid colours to choose from.”
With the philosophy of “options, not mandates,” @HOME by Best Western is a new construction brand that ensures owners have the ability to include or not include certain amenities based on the market for development, which is unique to the segment, granting more flexibility with regard to design and operations. The brand also offers the advantage of self-service options. For instance, instead of a breakfast offering, the brand provides a marketplace solution that eliminates the need for labour in that area. Additionally, guests can order a drink from a beer tap wall, with room cards as a payment option in both areas. Currently, there are five @HOME by Best Western properties in the development process in Canada, including St. Thomas, Walkerton, London Airport, Windsor and Gananoque, Ont. LeBlanc says there are
13 additional locations in the approval process. The first property is expected to be completed within nine months.
LeBlanc says the development efforts for the brand will be focused on proven extended-stay markets where demand for new product is strong, adding the cost for the new-build ranges between $115,000 to $125,000, plus land. Additionally, LeBlanc says “in 2025 and 2026, we’re going to see a
resurgence in energy industry [activity].
Canada and northern U.S. has a lot of localized labour. Anywhere that has a demand for long term, seven to 14-night stays will have a demand for extendedstay hotels.”
Looking ahead, LeBlanc says there will be approximately 50 @HOME by Best Western properties in Canada by 2026, which is a testament to the brand’s strong momentum. ♦
WHO'S WHO MARKET ALMANAC
Accent Inns
3271 Maple St., Ste. 200
Victoria, BC V8X 4Y9
President: Mandy Farmer
250-475-7500 accentinns.com
AC Hotels
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100
Mississauga, ON L4W 5K4
SVP, Canada Operations:
Paul Cahill
SVP, Development – Full Service East Region and Canada
Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Aloft Hotels
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100
Mississauga, ON L4W 5K4
SVP, Canada Operations:
Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Alt Hotels
Group Germain Hotels
1200 des Soeurs-du-Bon-Pasteur, Ste. 500
Quebec City, QC G1S 0B1
Co-Presidents: Christiane and Jean-Yves Germain groupegermain.ca
Andaz Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606
President & CEO:
Mark S. Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer hyatt.com
Ascend Hotel Collection
Choice Hotels Canada Inc.
915 Meeting St., Ste. 600
North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Astro Hill Landing/ Astro Hill Centre
Nunastar Properties Inc.
1281-91 St. W., Ste. 200 Edmonton, AB T6X 1H1
President & COO: Ed Romanowski nunastar.com
Autograph Collection
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu Director, Lodging Development, Canada: William Ng marriottdevelopment.com
avid Hotels
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8
CEO, Americas: Jolyon Bulley
Head of Canada: Jonathan Lund ihg.com
Baymont by Wyndham Wyndham Hotels and Resorts 22 Sylvan Way
Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Best Western
BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
Best Western Premier
BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
Best Western Plus BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
BW Premier Collection
BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
BW Signature Collection
BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
Canad Inns
930 Jefferson Ave., Third Floor Winnipeg, MB R2P 1W1
President: Lea Ledohowski 204-697-1495 canadinns.com
Canadas Best Value Inn
Sonesta RL Hotels Franchising Inc.
255 Washington St., Ste. 230 Newton, MA 02458
President & CEO: John Murray
EVP, President Franchise & Development: Keith Pierce Chief Development Officer: Brian Quinn Franchise.Sonesta.com
Candlewood Suites
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8
CEO, Americas: Jolyon Bulley
Head of Canada: Jonathan Lund ihg.com
Canopy by Hilton Hilton
7930 Jones Branch Dr. McLean Va. 22102
Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Clique Hotels & Resorts 2C – 110 Kananaskis Way, Canmore, AB T1W 2X2
President: Jim Muir VP, Hotels & Development: Stewart Winterburn clique.ca
Clarion
Choice Hotels Canada Inc.
915 Meeting St., Ste. 600 North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Clarion Pointe
915 Meeting St., Ste. 600 North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Coast Hotels
700 - 535 Thurlow St. Vancouver, BC V6E 3L2
President: Jin Sasaki Senior VP, Development: Mark Hope coasthotels.com
Comfort
Choice Hotels Canada Inc.
915 Meeting St., Ste. 600 North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Country Inn & Suites by Radisson
Radisson Hotel Group, Americas 1601 Utica Ave. S., Ste. 700, St. Louis Park, MN 55416
CEO: Tom Buoy (interim)
Chief Development Officer: Phil Hugh radissonhotelsamaericas.com
New Build. New Design. New Opportunity.
The new Comfort® Rise & ShineTM prototype is designed for guests who want to feel refreshed and ready to take on the day, no matter where their journey takes them.
Efficient Footprint
With reduced square footage and upgraded finishes, our Rise & ShineTM prototype balances timelessness and originality to help maintain Comfort’s cost-effective model and efficient operating advantage.
Innovative Functionality
From a welcoming outdoor patio to a meeting space that transforms into additional breakfast space, the new Rise & ShineTM prototype combines functionality and design to meet the needs of business and leisure guests.
Flexible and Fresh Design
Backed by extensive consumer research and developer feedback, Rise & ShineTM offers three fresh design packages with pops of color and broad appeal to fit the needs of your local market.
WHO'S WHO MARKET ALMANAC
hotel brands directory
Courtyard by Marriott
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100
Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full
Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Crowne Plaza Hotels & Resorts
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8
CEO, Americas: Jolyon Bulley
Head of Canada: Jonathan Lund ihg.com
Curio Collection by Hilton Hilton
7930 Jones Branch Dr. McLean Va. 22102
Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Days Inn by Wyndham Wyndham Hotels & Resorts 22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Delta Hotels by Marriott
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Dolce Hotels and Resorts by Wyndham Wyndham Hotels & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
DoubleTree by Hilton Hilton
7930 Jones Branch Dr. McLean Va. 22102
Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Econo Lodge
Choice Hotels Canada Inc.
915 Meeting St., Ste. 600 North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Element By Westin Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Embassy Suites by Hilton Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Escad Hotels
Group Germain Hotels
1200 des Soeurs-du-Bon-Pasteur, Ste. 500
Quebec City, QC G1S 0B1
Co-Presidents: Christiane and Jean-Yves Germain groupegermain.ca
Executive Hotels & Resorts
1080 Howe St., Eighth Fl. Vancouver, BC V6Z 2T1
CEO: Salim Sayani executivehotels.net
Executive Residency by Best Western BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
Fairfield by Marriott
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100
Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Fairmont Hotels & Resorts Accor
155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3
CEO Raffles & Fairmont: Omer Acar fairmont.com
Four Points by Sheraton
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada
Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Four Seasons Hotels & Resorts
1165 Leslie St. Toronto, ON M3C 2K8
President & CEO: Alejandro Reynal fourseasons.com
GLō
BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
Hôtels Gouverneur
Gouverneur Inc.
1000 Sherbrooke St. W., Ste. 2300
Montreal, QC H3A 3R3
President: Jacques Goupil gouverneur.com
Hampton by Hilton
Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Hilton Garden Inn
Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Hilton Grand Vacations
Hilton
7930 Jones Branch Dr. McLean Va. 22012
Senior Director of Development, Canada:Jeff Cury hilton.com/en//corporate
Hilton Hotels & Resorts
Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Holiday Inn Express/ Holiday Inn Hotels & Resorts
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley
Head of Canada: Jonathan Lund ihg.com
Home2 Suites by Hilton
Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Homewood Suites by Hilton
Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Hotel Zed
3233 Maple St. Victoria, BC V8X 3L8
President: Mandy Farmer 250-475-7500 accentinns.com
Howard Johnson by Wyndham Wyndham Hotels & Resorts 22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Hyatt Centric
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606
President & CEO: Mark S. Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer hyatt.com
Hyatt House
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606
President & CEO:
Mark S. Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer hyatt.com
Hyatt Place
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606 President & CEO:
Mark S. Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer hyatt.com
Hyatt Regency
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606 President & CEO:
Mark S. Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer hyatt.com
InterContinental
Hotels & Resorts
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8
CEO, Americas: Jolyon Bulley
Head of Canada: Jonathan Lund ihg.com
JdV by Hyatt
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606
President & CEO:
Mark S. Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer hyatt.com
JW Marriott
Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Kimpton Hotels & Restaurants
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8
CEO, Americas: Jolyon Bulley
Head of Canada: Jonathan Lund ihg.com
Knights Inn Sonesta RL Hotels
Franchising Inc.
255 Washington St., Ste. 230 Newton, MA 02458
President & CEO: John Murray EVP, President Franchise & Development: Keith Pierce Chief Development Officer: Brian Quinn Franchise.Sonesta.com
Lakeview Hotels & Resorts
Lakeview Management Inc.
185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1
President: Keith Levit lakeviewhotels.com
La Quinta by Wyndham Wyndham Hotels & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Le Germain Hôtels
1200 des Soeurs-du-Bon-Pasteur, Ste. 500
Quebec City, QC G1S 0B1
Co-Presidents: Christiane and Jean-Yves Germain groupegermain.ca
Loews Hotels & Co.
655 Madison Ave., Eighth Fl. New York, NY 10065
CEO: Jonathan M. Tisch loewshotels.com
Luxury Collection
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
MainStay Suites
Choice Hotels International
1 Choice Hotels Cir., Ste. 400 Rockville, MD 20850
President & CEO: Patrick Pacious choicehotels.com
Marriott Hotels & Resorts
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada
Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Metropolitan Hotels
Liverton Hotels
International Inc.
317 Adelaide St. W., Ste. 900 Toronto, ON M5V 1P9
President: Henry Wu metropolitan.com
MGallery Hotel Collection Accor
155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3
Chairman & CEO (Worldwide): Sebastien Bazin fairmont.com
Microtel Inns & Suites by Wyndham Wyndham Hotels & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Monte Carlo Inns
Monte Carlo Hotel Motel International
218 Edwards Blvd., Ste. 601 Mississauga, ON L5S 0A7
President: Dominic Meffe
VP: Justin Meffe montecarloinns.com
Motel 6/Studio 6
G6 Hospitality LLC
4001 International Pkwy. Carrollton, TX 75005
President & CEO: Rob Palleschi
COO: Greg Juceam g6hospitality.com
Moxy Hotels
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations:
Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Novotel
Accor
155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3
Chairman & CEO (Worldwide): Sebastien Bazin novotel.com
Omni Hotels & Resorts
4001 Maple Ave., Ste. 500 Dallas, TX 75219
CEO & President: Peter Strebel EVP, Operations: Matthew Adams omnihotels.com
Park Hyatt
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian
VP Real-Estate & Development (Canada):Scott Richer hyatt.com
Park Inn by Radisson Radisson Hotel Group, Americas
1601 Utica Ave. S., Ste. 700, St. Louis Park, MN 55416
CEO: Tom Buoy (interim) Chief Development Officer: Phil Hugh radissonhotelsamaericas.com
Pomeroy Inn & Suites
Pomeroy Lodging LP 9820 100th Ave. Grande Prairie, AB T8V 0T8
CEO: Ryan Pomeroy President: Stefan Nasalski pomeroylodging.com
Prestige Hotels & Resorts
(Huber Development Ltd) 102-1635 Abbott St. Kelowna, BC V1Y 1A9 President: Terry Schneider CEO: Joe Huber prestigehotelsandresorts.com
Quality Choice Hotels Canada Inc. 915 Meeting St., Ste. 600 North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Radisson 1601 Utica Ave. S., Ste. 700, St. Louis Park, MN 55416
CEO: Tom Buoy (interim)
Chief Development Officer: Phil Hugh radissonhotelsamaericas.com
Radisson Blu 1601 Utica Ave. S., Ste. 700 St. Louis Park, MN 55416
CEO: Tom Buoy (interim)
Chief Development Officer: Phil Hugh radissonhotelsamaericas.com
Ramada by Wyndham Wyndham Hotels & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Renaissance Hotels
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Revery
Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Residence Inn by Marriott
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
(The) Ritz-Carlton
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton AVP, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Rodd Hotels & Resorts
P.O. Box 432
Charlottetown, PE C1A 7K7
President: Mark Rodd roddvacations.com
Rodeway Inn
Choice Hotels Canada Inc. 915 Meeting St., Ste. 600 North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Sandman Hotels, Inns & Suites
Sandman Hotel Group 1755 W. Broadway, Ste. 310 Vancouver, BC V6J 4S5
Chairman: R. Thomas Gaglardi President & COO: Kevin Gilhooly sandmanhotels.com
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Sleep Inn
Choice Hotels Canada Inc.
5015 Spectrum Way, Ste. 400 Mississauga, ON L4W 0E4
CEO: Brian Leon choicehotelsdevelopment.ca
Sofitel Hotels & Resorts Accor
155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3
Chairman & CEO (Worldwide): Sebastien Bazin sofitel.com
SpringHill Suites by Marriott
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Sawridge Inns & Conference Centres
Sawridge Group of Companies 17416 111 Ave. Edmonton, AB T5S 0A2
CEO: John MacNutt sawridge.com
Sheraton Hotels & Resorts
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
St. Regis
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Stanford Hotels & Resorts 11401 100 Ave.
Grande Prairie, AB T8V 5M6
President: Lawrence Lui
SVP, Operations: Will Gibbs stanfordhospitality.com
Staybridge Suites
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8
CEO, Americas: Jolyon Bulley
Head of Canada: Jonathan Lund ihg.com
Super 8 by Wyndham
Wyndham Hotels & Resorts
22 Sylvan Way
Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
SureStay Hotels
BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com
(The) Sutton Place Hotels
Northland Properties Corporation
1755 W. Broadway, Ste. 310 Vancouver, BC V6J 4S5
President & COO: Kevin Gilhooly
EVP: Robert Riesen suttonplace.com
Tapestry Collection by Hilton Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Thompson Hotels
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606
President: Mark Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer scott.richer@hyatt.com hyatt.com
TownePlace Suites by Marriott
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Trademark Collection
Wyndham Hotels & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Travelodge by Wyndham Wyndham Hotels & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Tribute Portfolio
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada Development: Lisa Sexton
AVP, Lodging Development, Eastern Canada: Aaron Laurie Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Tru by Hilton Hilton
7930 Jones Branch Dr. McLean Va. 22102
Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
(The) Unbound Collection by Hyatt Hyatt Hotels Corporation 150 N. Riverside Plaza Chicago, IL 60606
President & CEO: Mark S. Hoplamazian
VP Real-Estate & Development (Canada): Scott Richer hyatt.com W Hotels
Director, Lodging Development, Canada: William Ng marriottdevelopment.com
Westin Hotels & Resorts
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations: Paul Cahill
SVP, Development – Full Service East Region and Canada
President & CEO: Geoff Ballotti wyndhamhotels.com WorldHotels BWH Hotels 6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic
SVP & CDO: Brad LeBlanc bwh.com Wyndham
DON'T MISS OUT
The Hotelier Who’s Who Market Almanac is the foremost industry tool and a must-keep for all Canadian
owner , developer , franchisor profile
SeeKiNg oPPoRTuNiTy
The Gupta Group continues to re-define the hospitality landscape
BY NICOLE DI TOMASSO
In 1971, Dr. Steve Gupta emigrated to Ontario from India at age 22 with only $108 in his pocket. Since then, he has built The Gupta Group, into an award-winning hotel ownership and management company based in Markham, Ont. known for its diverse portfolio. With 25 hotels across Ontario and Quebec in its current portfolio, the company has grown into a significant player in the hospitality industry and solidified its reputation for creating valuable, sustainable and guestcentric experiences.
“Post-COVID, we’ve noticed that our guest needs have changed,” says Reetu Gupta, Ambassadress, The Gupta Group. “First, service needs to be quicker and more seamless. We’re fortunate to work with brands such as Hilton and Marriott, which enable us to offer digital keys and online check-in for our guests. Additionally, guests are seeking experiences, not just a stay, so we incorporate various activations throughout our hotels that guests can explore.”
Last year, the 184-room Canopy by Hilton Toronto Yorkville opened, marking the brand’s Canadian debut. Designed by Studio Munge, Canopy Central, the hotel lobby, features layered interiors, curved edges and organic motifs complemented by a local art collection.
Canopy by Hilton Toronto Yorkville lobby
Día Restaurant and Lounge at Canopy by Hilton Toronto Yorkville
The property pairs oak features with copper accents to highlight the connection between nature and cosmopolitan life. The hotel’s guestrooms also incorporate the brand’s iconic canopy bed while public areas include an indoor pool, a fitness centre, a transfer lounger and 3,500 sq. ft. of meeting space. Under the leadership of executive chef Justin Raponi, the hotel boasts two onsite dining options — Día and Virtu Café & Provisions.
In fact, “Canopy by Hilton Toronto Yorkville was awarded Hilton’s Lifestyle of the Year for North America in its first year of operation,” says Gupta.
Most recently, the 224-room Revery Toronto Downtown, Curio Collection by Hilton opened. The hotel is a nod to theatre and film concepts, featuring Muse Lobby Bar, a modern concession stand where guests
can meet over bespoke cocktails, coffee and small bites, and the Box Office, check-in pods with big screen backdrops playing classic black-andwhite movies and historic images of Toronto’s landmarks. Additionally, the guestrooms are equipped with curved full-length mirrors and lighting applications that create a glamourous dressing room look.
Gupta says both hotels have been performing well. “Downtown Toronto hotels, on average, achieved more than 70 per cent occupancy, with an average ADR of more than $250 across all service levels,” she says.
With 25 properties in its current portfolio, Gupta says the company’s most exciting upcoming project is in Toronto’s Distillery District. Located
at 60 Mill Street, the 31-storey, 392room IBI Group-designed hotel will feature a below-ground speakeasy, meeting space and ballroom, spa, gym, a 31st-floor restaurant, and a rooftop bar and lounge complete with an outdoor patio and pool. The base structure of the hotel will feature a re-development and restoration of the historic Rack House D, which has yet to be integrated into the Distillery neighbourhood.
“Success, for me, is happiness,” says Gupta. “It means following your heart and passion. My advice for [aspiring entrepreneurs] is to listen to that inner voice that guides you. Follow it, and when you do, the universe steps in to guide you toward your soul’s purpose and happiness.”
The Gupta Group envisions a future of continued growth and expansion within the hospitality and real-estate sectors. It will remain a leader in the hotel ownership and management, adapting to emerging market trends and anticipating future needs in hospitality.
“We’re growing and diversifying,” says Gupta. “The goal is for this company to be multi-generational.” ♦
Deauville Club at Revery Toronto
Downtown, Curio Collection by Hilton, Revery Toronto (right) Downtown, Curio Collection by Hilton meeting room
owners , developers , franchisors listings
COMPANY CITY PROV. /STATE PROPERTIES ROOMS AFFILIATES
Global Edge Investments Toronto Ont. 3 258 Hilton, Hyatt, IHG, Le Germain, Marriott
Globex Management Saskatoon Sask. 10 1,016 Candle Lake, Country Inn & Suites, Days Inn by Wyndham, Hawood Inn Wasesiu, Lost Creek Resort, Poplar Tree Inn, Temple Gardens Hotel & Spa, Travelodge Suites by Wyndham, Victoria Inn
(The)
Ont. 20 3,982 Canopy by Hilton, Courtyard by Marriott, DoubleTree by Hilton, Embassy Suites by Hilton, Four Points by Sheraton, Hilton Garden Inn, Holiday Inn Express, Homewood Suites by Hilton, Kingston Marriott, Residence Inn by Marriott, Revery, Curio Collection by Hilton, SpringHill Suites by Marriott, The Westin Toronto Airport, TownePlace Suites by Marriott
HHM Hotels Philadelphia Pa. 17 2,300 Courtyard by Marriott, Delta Hotels, Four Points by Sheraton, Hampton Inn by Hilton, Hilton Garden Inn, Homewood Suites by Hilton, Hotel Rive Gauche, Marriott Autograph Collection, Marriott Hotels & Resorts, Renaissance Hotels by Marriott, Residence Inn by Marriott, Springhill Suites by Marriott Hilton McLean Va. 173 28,008 Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hampton by Hilton, Hilton Garden Inn, Hilton Hotels & Resorts,Home2 Suites by Hilton, Homewood Suites by Hilton, Revery, Tapestry by Hilton, Tru by Hilton
Holloway Lodging Corporation
N.S. 22 2,729 Best Western, DoubleTree by Hilton, Holiday Inn, Quality Inn, Radisson, Super 8 by Wyndham, Travelodge by Wyndham Host Hotels & Resorts
Md. 2 849 Marriott Hotels & Resorts
Hyatt Hotels Corporation Chicago Ill. 19 3,967 Andaz, Hyatt Centric, Hyatt House, Hyatt Place, Hyatt Regency, JdV by Hyatt, Park Hyatt, The Unbound Collection
IHG Hotels & Resorts Mississauga Ont. 195 25,413 avid Hotels, Candlewood Suites, Crowne Plaza Hotels & Resorts, Holiday Inn, Holiday Inn Express, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Staybridge Suites
InnVest
Ont. 103 15,382 Autograph Collection, Comfort, Delta Hotels by Marriott, Fairfield Inn and Suites by Marriott, Fairmont Hotels & Resorts, Hilton Garden Inn, Hilton Hotels & Resorts, Holiday Inn, Holiday Inn Express, Homewood Suites by Hilton, Hyatt Regency, Kimpton Hotels, Sheraton Hotels & Resorts, St Regis, and an independent.
by
Signature Trademark Collection Investment Corp. by Wyndham, Four Points by Sheraton, Lakeview Inns & Suites, Lakeview Hotels & Resorts, The Grand by Lakeview Larco
Cambridge Suites, Country Inn & Suites by Radisson, Courtyard by Marriott, Crowne Plaza, Delta Hotels by Marriott, Doubletree by Hilton, Fairfield Inn & Suites by Marriott, Hampton by Hilton, Hilton Garden Inn, Holiday Inn Express, Home2 Suites by Hilton, Homewood Suites by Hilton, Ottawa Marriott Hotel, Residence Inn by Marriott, The Hollis Halifax, TOOR Hotel
AC Hotels, Aloft Hotels, Autograph Collection, Courtyard by Marriott, Delta Hotels by Marriott, Element by Westin, Fairfield by Marriott, Four Points by Sheratons, JW Marriott, Marriott Hotels, Moxy Hotels, Renaissance Hotels, Residence Inn by Marriott, The Ritz-Carlton, Sheraton Hotels & Resorts, SpringHill Suites by Marriott, St. Regis, TownePlace Suites by Marriott, Tribute Portfolio, W Hotels, Westin Hotels & Resorts
CANADIAN
COMPANY CITY PROV. /STATE PROPERTIES ROOMS AFFILIATES
Sonesta RL Hotels Newton Md. 39 1,618 Canada’s Best Value Inn, Knight’s Inn Franchising Inc.
Sterling Group Inc. Toronto Ont. 12 1,164 Ascend Collection, Courtyard by Marriott, Delta Hotels by Marriott, Comfort, Econo Lodge, Grand Tappattoo Resort, Hampton by Hilton, Holiday Inn Express, Howard Johnson by Wyndham, Quality, Super 8 by Wyndham, TownePlace Suites
Sunray Group Toronto Ont. 70 Ascend Collection, Best Western, Bayview Wildwood Resort, Carriage Country Club Resort, Comfort, Days Inn by Wyndham, Econo Lodge, Extended Stay Canada, Four Points by Sheraton, Hampton by Hilton, Hockley Valley, Holiday Inn, Isiah Tubbs Resort, Quality, Super 8 by Wyndham, Travelodge by Wyndham, Towneplace Suites, Wyndham Hotels and Resorts
Superior Lodging Corp. Calgary Alta. 254 18,538 Hawthorn Extended Stay, Microtel Inn, Ramada by Wyndham, Super 8 by Wyndham, Travelodge by Wyndham, Thriftlodge, Wingate by Wyndham, Wyndham Garden
Superior Lodging Calgary Alta.
Super 8 by Wyndham Development S8 Corp.
Superior Lodging Development
Travelodge by Wyndham/Thriftlodge TL Corp.
Tasico Hospitality Ottawa Ont. 6 785 Best Western Plus, Days Inn by Wyndham, Hilton Garden Inn, Homewood Suites by Hilton, Radisson Vista Hospitality Company Kitchener Ont. 1 201 Crowne Plaza
Westmont Hospitality Group
Accor, Choice, Fairmont, Hilton, IHG, Marriott, Pan Pacific, Radisson, Wyndham
39,815 Baymont Inn by Wyndham, Days Inn by Wyndham, Dolce Hotels and Resorts by Wyndham, Howard Johnson by Wyndham, La Quinta by Wyndham, Microtel Inn & Suites by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, Trademark Collection by Wyndham, Travelodge by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Hotels & Resorts
Accent Inns
3233 Maple St. Victoria, BC V8X 3L8 President: Mandy Farmer accentinns.com
Accor
155 Wellington St. W., Ste. 3300 Toronto, ON M5V 0C3 Chairman & CEO (Worldwide): Sébastien Bazin
CEO Raffles & Fairmont: Omer Acar group.accor.com
APX Hospitality
Management Inc. 16860-11th Ave.
Edmonton, AB T5M 4C9
President: Mike Lai
VP, Finance: Patty Guo apxhotels.com
Basecamp Resorts
306 Bow Valley Trail Canmore, AB T1W 0N2
CEO: Sky McLean basecampresorts.com
BWH Hotels
6201 North 24 Pkwy. Phoenix, AZ 85016
President & CEO: Larry Cuculic SVP & CDO: Brad LeBlanc bwh.com
Canad Inns 930 Jefferson Ave., Third Fl. Winnipeg, MB R2P 1W1
President: Lea Ledohowski canadinns.com
Choice Hotels Canada Inc. 915 Meeting St., Ste. 600 North Bethesda, MD 20852
Regional vice-president, Upscale Development - Canada: Kris Crundwell choicehotelsdevelopment.ca
Choice Hotels
International Inc. 915 Meeting St. North Bethesda, MD, 20852
President & CEO: Patrick Pacious choicehotels.com
Clique Hotels & Resorts
1001 6th Ave., Ste. 206 Canmore, AB T1W 3L8
President: Jim Muir
VP, Hotels & Development: Stewart Winterburn
VP, Resort Operations: Edward Keenan clique.ca
Coast Hotels
700-535 Thurlow St. Vancouver, BC V6E 3L2
President & CEO: Jin Sasaki SVP, Development: Mark Hope coasthotels.com
Concord Hospitality
Enterprises Company 11410 Common Oaks Dr. Raleigh, NC 27614
President & CEO: Mark Laport SVP, Business Development: Grant Sabroff concordhotels.com
D.P. Murphy Hotels & Resorts
250 Brackley Point Rd. Charlottetown, P.E.I. C1A 6Y9
President: Danny Murphy CEO: Jeff Appleton dpminc.com
Executive Hotels & Resorts
1080 Howe St., Eighth Fl. Vancouver, BC V6Z 2T1
CEO: Salim Sayani executivehotels.net
G6 Hospitality, LLC
4001 International Pkwy. Carrollton, TX 75007
President & CEO: Julie Arrowsmith g6hospitality.com
Genesis Hospitality Inc.
3000 Victoria Ave., Unit H Brandon, MB R7B 2R4
Executive President: Kevin Swark genesishospitality.ca
Global Edge Investments
130 Queens Quay E. Toronto, ON M5A 0P6
President: Tony Cohen globaledgeinvestments.com
Globex Management Corp.
258 Beechmont Cres. Saskatoon, SK S7V 1C8
President: Jaret Waddell/ Dan Folk globexmanagement.com
Gouverneur Hotels
2300-1000 Sherbrooke St. W. Montreal, QC H3A 3R3
President: Jacques Goupil
VP: Patrice Dumont gouverneur.com
Groupe Germain Hotels
1200 rue des Soeurs-du-BonPasteur, local 500
Quebec City, QC G1S 0B1
Co-Presidents: Christiane and Jean-Yves Germain germainhotels.com
(The) Gupta Group
3100 Steeles Ave. E., Ste. 601
Markham, ON L3R 8T3
Founder & Chairman: Steve Gupta COO: Steven Robinson eastonsgroup.com
HHM Hotels
2001 Market St. Ste 3500, Philadelphia, PA, 19103
President: Naveen Kakarla Managing Partner, Canada: Serge Primeau hhmhotels.com
Hilton 7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Holloway Lodging Corporation
106-145 Hobson Lake Dr. Halifax, NS B3S 0H9
Co-Presidents: Robert Sherman and Tom Casey hlcorp.ca
Host Hotels & Resorts
4747 Bethesda Ave., Ste. 1300 Bethesda, MD 20814 President, CEO & Director: James F. Risoleo hosthotels.com
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606 President & CEO: Mark S. Hoplamazian VP Real Estate & Development (Canada): Scott Richer hyatt.com
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Head of Canada: Jonathan Lund ihg.com
InnVest Hotels LP
200 Bay St., Ste. 2200 PO Box 126 Toronto, ON M5J 2J1
President & CEO: Lydia Chen CFO: Brad Pollock innvesthotels.com
JM Hospitality Inc. 8330 Woodbine Ave. Markham, ON L3R 2N8
President: Bhulesh Lodhia VP: Chuck Lodhia jmhospitality.com
K2 Group 2700 Matheson Blvd. E., Ste. 703, Mississauga, ON L4W 4V9 Managing Director: Thomas Jacob k2group.ca
Knightstone Hotel Group
45 St Clair Ave W., Toronto Ont. M4V 1K9
President: Bill Stone k-cap.com
Lakeview Hotels & Resorts
185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1
President: Keith Levit lakeviewhotels.com
Larco Hospitality Management Inc.
900 W Georgia St. Vancouver, BC V6C 2W6 VP, Marketing & Sales: Jim Nesbitt larcohospitality.com
Loews Hotels & Resorts
9 W. 57th St., 20th Fl. New York, NY 10019 CEO: Jonathan Tisch loewshotels.com
Manga Hotels Group 600-10 Carlson Crt. Toronto, ON M9W 6L2 President: Sukhdev Toor mangahotels.com
Marriott Hotels of Canada
2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4
SVP, Canada Operations:
Paul Cahill
SVP, Development — Full
Service East Region and Canada Development: Lisa Sexton
Area VP, Lodging Development, Eastern Canada: Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu marriottdevelopment.com
MasterBUILT Hotels Ltd.
211 11 Ave. SW, Ste. 410 Calgary, AB T2R 0C6
President & CEO: David Donaldson COO: Donna Fahey masterbuilthotels.com
Metropolitan Hotels
318 Wellington St. W. Toronto, ON M5V 3T4
President: Henry Wu metropolitan.com
Monte Carlo International
218 Export Blvd., Ste. 601 Mississauga, ON L5S 0A7
President: Dominic Meffe VP: Justin Meffe montecarloinns.com
New Castle Hotels & Resorts 641 Danbury Rd., 1st Fl. Ridgefield, CT 06877 Partners: Julian Buffam and Jeremy Buffam COO: Tom Nolan
SVP: Bryan Woodhouse newcastlehotels.com
Nunastar Properties Inc.
1281-91 St. S.W., Ste. 200 Edmonton, AB. T6X 1H1
President & COO: Ed Romanowski
VP, Hotels: Rainer Launhardt nunastar.com
Ocean Properties Ltd.
Building One, 1000 Market St., Ste. 300 Portsmouth, NH 03801
President & CEO: Michael Walsh ophotels.com
Omni Hotels & Resorts
4001 Maple Ave. Dallas, TX 75219 President: Kurt Alexander omnihotels.com
owners , developers , franchisors directory
Oxford Properties Group
100 Adelaide St. W., Ste. 2100 Toronto, ON M5H 0E2
Executive Chair: Daniel Fournier
EVP, Canada: Tyler Seaman oxfordproperties.com
Palm Holdings
70 University Ave. W., Unit 370 Toronto, ON M5J 2M4
Managing Directors, North America: Anil Taneja & Rajan Taneja
SVP: Anish Taneja palm-holdings.com
Pomeroy Lodging LP
9820 100th Ave. Grande Prairie, AB T8V 0T8 CEO: Ryan Pomeroy President: Stefan Nasalski pomeroylodging.com
Prestige Hotels & Resorts
(Huber Development Ltd)
102-1635 Abbott St. Kelowna, BC V1Y 1A9 President: Terry Schneider CEO: Joe Huber prestigehotelsandresorts.com
Realstar Hospitality Corp./ Realstar Hotel Services Corp.
77 Bloor St. W., Ste. 2000 Toronto, ON M5S 1M2
President: Irwin M. Prince realstargroup.com/hospitality
Remai Hospitality Group 2402 Millar Ave.
Saskatoon, SK S7K 3V2
Founder & Chairman: Joseph Remai
President: Barry Remai remaigroup.com
Rodd Hotels & Resorts
P.O. Box 432
Charlottetown, PE C1A 7K7
President: Mark Rodd roddvacations.com
Rosdev Group 7077 Park Ave. Montreal, QC H3N 1X7
President: Michael Rosenberg VP: Andrew Bougadis rosdev.com
Sandman Hotel Group Northland Properties Corporation
1755 W. Broadway, Ste. 310 Vancouver, BC V6J 4S5
Chairman: R. Thomas (Tom) Gaglardi
President & CEO: Kevin Gilhooly sandmanhotels.com
Sawridge Group of Companies
17416 - 111 Ave.
Edmonton, AB T5S 0A2
CEO: John MacNutt Exec.
Dir. Of Operations: Steven Watters sawridge.com
Silver Hotel Group 5830 Campus Rd., Ste. 100 Mississauga, ON L4V 1G2
President: Shivani Ruparell
Chief Operating Officer: Melissa French silverhotelgroup.com
SilverBirch Hotels & Resorts
1640-1188 W. Georgia St. Vancouver, BC V6E 4A2
President: Jiri Rumlena
SVP, Finance: Anita Wong silverbirchhotels.com
Sonesta RL Hotels Franchising Inc.
400 Centre St. Newton, MA 02458
President & CEO: John Murray
EVP, President of Franchise & Development: Keith Pierce
Chief Development Officer: Brian Quinn franchise.sonesta.com
Sterling Group Inc. 26 Gerrard St. E. Toronto, ON M5B 1G3
Chairman & CEO: Sam Kassam President: Farhan Kassam sterlinghotelscanada.com
Sunray Group
245 Yorkland Blvd., Ste. 200 Toronto, ON M2J 4W9
Chairman & CEO: Ray Gupta
CFO: Wally Gupta
President & COO: Kenny Gibson sunraygroup.ca
Superior Lodging Corp.
500 4th Avenue S.W., Ste. 2900
Calgary, AB T2P 2V6
President & CEO: Marc Staniloff
CFO: Samantha Charlesworth
EVP, Franchising & Development: Nigel Lucas superiorlodgingcorp.com
Superior Lodging Development
S8 Corp.
#410, 211 – 11th Avenue SW Calgary, AB T2R 0C6
VP Development: Nigel Lucas
EVP Operations: Trevor Hagel super8.ca
Superior Lodging Development
TL Corp.
#410, 211 – 11th Avenue SW Calgary, AB T2R 0C6
VP Development: Nigel Lucas
EVP Operations: Trevor Hagel travelodge.ca
Tasico Hospitality
319 Rideau St. Ottawa, ON K1N 5Y4 President: Abdul Thawer
Partner & Managing Director: Fayez Thawer tasico.ca
Vista Hospitality Company
105 King St. E. Kitchener, ON N2G 2K8 CEO: Amin S. Visram COO: Aly Visram vistahospitality.com
Westmont Hospitality Group
5090 Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9
Managing Director: Anthony Messina whg.com
Williams Hotels
387 N. Front St. Belleville, ON K8P 3C8 President: John
Williams VPs: Brad Williams and Ryan Williams
Wyndham Hotel & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
Tequal FooTiNg
The team at Hotel Equities is helping owners compete in a challenging hotel landscape
BY AMY BOSTOCK
he post-pandemic landscape for hotel management has become more competitive, with owners and investors seeking partners who can not only maximize asset value but also navigate uncertainty and change.
“The need for agility, innovation, and a strong understanding of local, regional and global trends is more critical than ever,” says Martin Stitt, SVP of Operations, Hotel Equities (HE).
“Contracts have adapted to reflect this new reality. There’s a stronger focus on flexibility and more performance-based management fees tied to key metrics like RevPAR and GOP. Hotel owners seek out partners with a track record attracting and retaining talent, delivering guest satisfaction, exceeding brand
standards, and growing profitability in fluctuating market conditions.”
Over the past three decades, HE has evolved into one of the leading thirdparty hotel management companies in North America, managing more than 250 properties across the U.S. and Canada. Its Canadian portfolio showcases properties ranging from full-service hotels to limited-service and extended-stay brands.
Stitt says HE’s strong relationships with the top-tier brands such as Marriott, Hilton, IHG, Choice, Wyndham, along with independents, has been a cornerstone of the company since it was founded in the U.S. in 1989 by Fred Cerrone. In 2018, the company expanded into Canada with the addition of its first two Canadian properties — Albertabased Fairfield Inn & Suites by Marriott Edmonton North and TownePlace Suites
implemented its operational platform in Canada.
At the core of HE’s business model is the recognition that managementbased fees and length of contracts cannot be one-size-fits-all. “We certainly have minimums, but we recognize that every hotel asset is unique, with its own set of market conditions and opportunities,” says Stitt. “As such, we take a customized approach to each agreement. Our goal is to create terms that are mutually beneficial, aligning with both the owner’s objectives and our commitment to driving performance and value. We believe in fostering longterm partnerships, and we know that starts with flexibility but also alignment in vision.”
by Marriott Edmonton South. The move marked a significant milestone as HE built a regional team of experts in market and
He adds HE’s primary goal is to add immediate value from Day 1 of assuming management of a hotel.
“We bring value to an asset by leveraging our team’s extensive market knowledge, industry connections, and expertise in operational and financial management. Our centralized systems, procurement programs, and added corporate support resources allow us to reduce costs, enhance revenue streams, and optimize the performance of each property in our portfolio. We also rely heavily on data using BI tools that allow us to make real-time informed decisions that align with the property owner’s vision and goals. Our entry into Canada was based on these principles.”
With the recent opening of Moxy Halifax Downtown and the Courtyard Nanaimo, HE has expanded its presence from coast to coast and highlighted its commitment to growing strategically across the country. Opening soon in Ontario are the Tru by Hilton Oshawa and TownePlace Suites Woodstock and there are several lifestyle branded projects
under development contracts, including in Vancouver and Vaughan, Ont.
“We’re focused on expanding in both urban and suburban markets across Canada, particularly in Ontario, B.C. and Alberta,” says Stitt. “These regions offer strong growth potential due to their
economic diversity, thriving tourism sectors and strategic importance in both domestic and international travel markets. Atlantic Canada also presents an opportunity with our introduction of the Moxy brand to Halifax.”
From a market share perspective, HE Canada is running over 110 RPI YTD in 2024. While dropping interest rates should help occupancy as 2025 progresses, Stitt says overall, the company will see modest sales growth of 2.5 per cent to three per cent in 2025.
In terms of asset performance, he says extended-stay properties and select-service hotels have shown remarkable resilience and strong performance. “With travel patterns changing, these assets cater well to guests looking for longer stays, flexible booking options, and amenities that suit both business and leisure travellers. Regional resort markets have all also continued to perform very well. Full-service hotels in certain urban markets have faced a slower recovery due to reduced corporate travel and event restrictions but over the past 12 months are seeing steady improvement.” ♦
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Coast Capri Hotel - Kelowna, BC Coast Canmore Hotel & Conference Centre - Canmore, AB
Coast Bastion Hotel - Nanaimo, BC
Lake, Country Inn & Suites, Days Inn by Wyndham, Hawood Inn Wasesiu, Lost Creek Resort, Poplar Tree Inn, Temple Gardens Hotel & Spa, Travelodge Suites by Wyndham, Victoria Inn Holloway
Inn by Wyndham, Doubletree by Hilton, Holiday Inn, Quality, Super 8 by Wyndham, Travelodge by Wyndham
IHG,
by Hilton, Embassy Suites by
Hampton by Hilton, Hilton Garden Inn, Hilton Hotels & Resorts, Home2 Suites by Hilton, Homewood Suites by Hilton, Tru by Hilton, Tapestry Collection by Hilton, Curio Collection by Hilton, Canopy by Hilton, Hilton Grand Vacations, Revery Toronto Downtown
Hyatt Hotels Corporation Chicago Ill. 19 3,967 Andaz, Hyatt Centric, Hyatt Place, Hyatt House, Hyatt Regency, JdV by Hyatt, Park Hyatt, The Unbound Collection
IHG Hotels & Resorts Mississauga Ont. 195 24,413 avid Hotels, Candlewood Suites, Crowne Plaza Hotels & Resorts, Holiday Inn, Holiday Inn Express, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Staybridge Suites
K2 Group Mississauga Ont. 20 Choice, IHG, Marriott, Wyndham, IHG,
Lakeview Management Inc. Winnipeg Man. 18 1,319 Lakeview Signature Trademark Collection by Wyndham, Four Points by Sheraton, Lakeview Inns & Suites, Lakeview Hotels & Resorts, The Grand by Lakeview
Larco Hospitality Vancouver B.C. 8 2,701 Fairmont Hotels & Resorts, Hilton Hotels & Management Inc. Resorts, Renaissance Hotels, Sheraton Hotels & Resorts Marriott Hotels of
56,856 AC Hotels, Aloft Hotels, Autograph Collection, Bulgari, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element by Westin, Fairfield by Marriott, Four Points by Sheraton, Gaylord Hotels, JW Marriott, Le Méridien, Luxury Collection, Marriott Hotels, Moxy Hotels, Renaissance Hotels, Residence Inn by Marriott, The Ritz-Carlton, Sheraton Hotels & Resorts, SpringHill Suites by Marriott, St. Regis, TownePlace Suites by Marriott, Tribute Portfolio, W Hotels, Westin Hotels & Resorts
Accor
155 Wellington St. W., Ste. 3300
Toronto, ON M5V 0C3
Chairman & CEO (Worldwide): Sebastien Bazin accorhotels.com
Airline Hotels Ltd.
106 Circle Drive West
Saskatoon, SK S7L 4L6
President: Betty Anne
Latrace-Henderson
COOs: Dan Folk and Jaret Waddell airlinehotels.ca
Artifact Group (formerly Sageblan Investments)
1415 Rue St Hubert Suite 3016
Montreal, QC H2L 3Y9
VP Asset Management: Constantin Nassif sageblan.com
Ashler Hospitality Corporation
15117 23a Ave. Surrey, BC V4A 8S8
President: Stewart Instance ashlerhotels.ca
APX Hospitality
Management Inc.
16860 111th Ave. N.W.
Edmonton, AB. T5M 4C9
President: Mike Lai
VP, Finance: Patty Guo apxhotels.com
Atlific Hotels
250 Saint-Antoine W., Ste. 400 Montreal, QC H2Y 0A3
CEO: Michael Walsh
SVP Operations: Philippe Gadbois atlifichotels.com
Bellstar Hotels & Resorts Ltd.
8989 Macleod Trail S., Ste. 401
Calgary, AB T2H 0M
CEO: Dale Hodgson
VP, Operations: Robin Cumine bellstar.ca
Clique Hotels & Resorts
1001 6th Ave., Ste. 206 Canmore, AB T1W 3L8
President: Jim Muir
VP, Hotels & Development: Stewart Winterburn
VP, Resorts, Edward Keenan clique.ca
Coast Hotels Limited
700 - 535 Thurlow St. Vancouver, BC V6E 3L2
President: Jin Sasaki
SVP, Development: Mark Hope coasthotels.com
Concord Hospitality Enterprises Company
11410 Common Oaks Dr. Raleigh, NC 27614
President & CEO: Mark Laport
SVP, Business Development: Grant Sabroff concordhotels.com
Crescent Hotels & Resorts Canada
130 Queens Quay E., Ste. 901 Toronto, ON M5A 0P6
President & CEO: Michael George EVP & Partner: Tony Cohen crescenthotels.com
D.P. Murphy Hotels & Resorts
250 Brackley Point Rd. Charlottetown, PE C1A 6Y9
President & COO: Danny Murphy
CEO: Jeff Appleton dpmurphyhotelsandresorts.com
Executive Hotels & Resorts
1080 Howe St., 8th Fl. Vancouver, BC V6Z 2T1
CEO: Salim Sayani executivehotels.net
Four Seasons Hotels & Resorts
1165 Leslie St. Toronto, ON M3C 2K8 fourseasons.com
Genesis Hospitality Inc.
3000 Victoria Ave., Unit H Brandon, MB R7B 2R4
Executive President: Kevin Swark genesishospitality.ca
Globex Management Corp.
258 Beechmont Cres. Saskatoon, SK S7V 1C8
President: Jaret Waddell/ Dan Folk globexmanagement.com
Global Edge Investments
130 Queens Quay E. Toronto, ON M5A 0P6
President: Tony Cohen globaledgeinvestments.com
Hilton
7930 Jones Branch Dr. McLean Va. 22102 Senior Director of Development, Canada: Jeff Cury hilton.com/en/corporate
Holloway Lodging Corporation
145 Hobsonbs Lake Dr., Ste. 106 Halifax, NS B3S 0H9 COO: Robert Sherman CFO: Tom Casey hlcorp.ca
Hotel Equities 16860 111 Ave N.W., Edmonton T5M 4C9
President & CEO: Brad Rahinsky hotelequities.com
Hyatt Hotels Corporation
150 N. Riverside Plaza Chicago, IL 60606
President & CEO: Mark S. Hoplamazian VP Real-Estate & Development (Canada): Scott Richer hyatt.com
IHG Hotels & Resorts
2 Robert Speck Pkwy., Ste. 600 Mississauga, ON L4Z 1H8 CEO, Americas: Jolyon Bulley Head of Canada: Jonathan Lund ihg.com
K2 Group
2700 Matheson Blvd. E., Ste. 703, Mississauga, ON L4W 4V9
VP Operations: Thomas Jacob k2group.ca
La Quinta Holdings, Inc.
909 Hidden Ridge, Ste. 600 Irving, TX 75038
President & CEO: Keith Cline EVP and CFO: James H. Forson lq.com
Lakeview Management Incorporated
185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1
President: Keith Levit lakeviewhotels.com
Larco Hospitality Management Inc.
100 Park Royal, Ste. 300
West Vancouver, BC V7T 1A2
VP, Marketing & Sales: Jim Nesbitt larcohospitality.com
Liverton Hotels International Inc.
318 Wellington St. W. Toronto, ON M5V 1P9
President: Henry Wu metropolitan.com
Marriott Hotels of Canada
2425 Matheson Blvd. E., Suite
100, Mississauga, ON L4W 5K4
Senior Vice President, Canada Operations: Paul Cahill
Senior Vice President, Development – Full Service East Region and Canada Development: Lisa Sexton
Area Vice President, Lodging Development, Eastern Canada:
Aaron Laurie
Senior Director, Lodging Development, Western Canada: Duncan Chiu
Director, Lodging Development, Canada: William Ng marriott.com
MasterBUILT Hotels Ltd.
211 11 Ave. SW, Ste. 410 Calgary, AB T2R 0C6
President & CEO: David Donaldson
COO: Donna Fahey masterbuilthotels.com
Metropolitan Hotels
Liverton Hotels International
317 Adelaide St. W., Ste. 900 Toronto, ON M5V 1P9
President: Henry Wu metropolitan.com
New Castle Hotels & Resorts
641 Danbury Rd., 1st Floor
Ridgefield, CT 06877 Partners: Julian Buffam and Jeremy Buffam
COO: Guido Kerpel
SVP: Bryan M. Woodhouse newcastlehotels.com
Opal Hospitality
2680 Matheson Blvd. E. Mississauga, Ont.
President: Perry Vashee opalhospitality.ca
Nunastar Properties Inc. 1281-91 St. S.W., Ste. 200 Edmonton, AB T6X 1H1
President & COO: Ed Romanowski nunastar.com
Palm Holdings
70 University Ave. W., Unit 307 Toronto, ON
Managing Director: Anil Taneja
EVP: Rajan Taneja
SVP: Anish Taneja palm-holdings.com
Pacific Reach #1818 – 701 W. Georgia St. Vancouver, BC V7Y 1K9 PO Box 10126
CEO/Co-Founder: Azim Jamal
President/Co-Founder: Joe Moosa pacificreach.com
Pacrim Hospitality Services Inc.
30 Damascus Rd., Ste. 201 Bedford, NS B4A 0C1
CEO: Glenn Squires
Regional VP, Eastern Canada: John Squires pacrimhospitality.com
Remai Hospitality Group 2402 Millar Ave. Saskatoon, SK S7K 3V2
President: Joseph Remai VP: Barry Remai remaigroup.com
Rosdev Group
7077 du-Parc Ave., Ste. 600 Montreal, QC H3N 1X7
President & CEO: Michael Rosenberg VP, Operations and Development: Andrew Bougadis rosdev.com
Sequel Hotels & Resorts
35 Glenwood Dr. Huntsville, ON P1H 1B6
President: Anne Larcade sequelhotels.com
SilverBirch Hotels & Resorts
1188 W. Georgia St., Ste. 1640 Vancouver, BC V6E 4A2
President: Jiri Rumlena
VP Finance: Anita Wong silverbirchhotels.com
Silver Hotel Group 5830 Campus Rd., Ste. 100 Mississauga, ON L4V 1G2
President: Shivani Ruparell
Chief Operating Officer: Melissa French silverhotelgroup.com
Sunray Group 515 Consumers Rd., Ste. 701 Toronto, ON M2J 4Z2
Chairman, CEO: Ray Gupta
President: Kenny Gibson VP: Sandeep Gupta sunraygroup.ca
(The) Gupta Group 3100 Steeles Ave. E., Ste. 601 Markham, ON L3R 8T3
Founder & Chairman: Steve Gupta
COO: Steven Robinson eastonsgroup.com
Vista Group of Companies/ Vista Hospitality Company
105 King St. E. Kitchener, ON N2G 2K8
CEO: Amin S. Visram
COO: Ally Visram vistahospitality.com
Westmont Hospitality Group
5090 Explorer Dr., Ste. 700 Mississauga, ON L4W 4T9
President: Anthony Messina whg.com
Wyndham Hotels & Resorts
22 Sylvan Way Parsippany, NJ 07054
President & CEO: Geoff Ballotti wyndhamhotels.com
ArCHITeCTS
& DeSIgnerS
II By IV Design
67 Mowat Ave., Ste. 109 Toronto, ON M6K 3E3
Principals: Dan Menchions and Keith Rushbrook iibyiv.com
BBA Design Consultants 3327 W. 4th Ave. Vancouver, BC V6R 1N6
Principal-Founder: Sharon Bortolotto bba-design.com
B+H Architects
400-1706 W. 1st Ave. Vancouver, BC V6J 0E4
CEO: Bill Nankivell bharchitects.com
BDP Quadrangle 901 King St. W., Ste. 701 Toronto, ON M5V 3H5
Principal, Co-Founder: Les Klein quadrangle.ca
Bind Architecture 3228 South Service Rd., Ste.100 Burlington, ON L7N 3J3
Principal Architect: Jeremiah Edmonds bindarch.ca
Chamberlain Architect Services Limited 4671 Palladium Way, Ste. 1 Burlington, ON. L7M 0W9
President: Linnea Chamberlain
Executive Vice President, Architect, OAA: Jon McGinn chamberlainipd.com
Champalimaud
115 Broadway, 2nd Fl. New York, NY 10006 Founder and President: Alexandra Champalimaud champalimauddesign.com
Chapi Chapo Design Inc.
177 Danforth Ave., Ste. 200 Toronto ON M4K 1N2
President & CEO: Alejandro Reynal chapichapodesign.com
CHASE Architecture
2973 Lakeshore Blvd. W. Toronto, ON M8V 1J5 chasearchitecture.com
DesignAgency
845 Adelaide St W Toronto, ON M6J 3X1
Founding Partner: Matt Davis thedesignagency.ca
Design Link International Inc.
121 Teal Ave. Hamilton, ON L8E 3B5 Principal, Senior Interior
Designer: Christine Link designlink.ca
The Gettys Group 55 W. Wacker Dr., 4th Fl. Chicago, IL 60601
Chairman & CEO: Roger G. Hill II President: Andrew J. Fay gettys.com
Hager Design International Inc.
1847 W. Broadway, Ste. 306 Vancouver, BC V6J 1Y6 President: Doris Hager hagerinc.com
HCA Architecture
100 Sheppard Ave. W. Toronto, ON M2N 1M6 Principal: Harry Christakis hca.ca
HOK Canada
400 University Ave., Ste. 2200 Toronto, ON M5G 1S5
Marketing Principal, Toronto: Arash Farbahi
Design Principal: Duncan Ben Fehrmann hok.com
JSP Industries Inc.
41, Rue de L’industrie Ste-Mélanie, QC J0K 3A0
LemayMichaud
460, McGill St., Ste. 200 Montreal, QC H2Y 2H2
Founder Architects: Alain Lemay and Viateur Michaud lemaymichaud.com
MAC Interior Design Inc.
1679 Bedford Row
Halifax, N.S., B3J 1T1
Presidents: Kara McGregor and Dawn MacLachlan macinteriordesign.com
Mackay Wong
150 John St., Ste. 301
Toronto, ON M5V 3E3
Partners: Gordon Mackay and Ron Wong mackaywong.com
Moncur Design Associates Inc.
160 Pears Ave., Ste. 412
Toronto, ON M5R 3P8
President: Robynne Moncur moncur.ca
IBI Group
55 St. Clair Ave. W., 7th Fl.
Toronto, ON M4V 2Y7
CEO: Scott Stewart
President: David Thom ibigroup.com
Patricia McClintock & Associés Inc.
4035 Saint-Ambroise St., Ste. 217
Montreal, QC H4C 2E1
Principal: Patricia McClintock pmadesign.com
Rockwell Group
5 Union Square W. New York, NY 10003
Founder & President: David Rockwell rockwellgroup.com
Royal Design Inc.
P.O. Box 276
King City ON L7B 1A6
President: Jolanta Lukus royaldesign.ca
Saplys Architects Inc.
60 St. Clair Ave. E., Ste. 806
Toronto, On, M4t 1n5
Principal: Linas Saplys saplysarchitects.ca
Squarefoot Design Inc.
29 Fraser Ave., Ste. 1
Toronto, ON M6K 1Y7
President: Steve Forler squarefootdesign.com
Stantec
100-401 Wellington St. W., Toronto, ON M5V 1E7
Senior Vice President: Stephen Phillips stantec.com
Studio Munge
25 Wingold Ave. Toronto, ON M6B 1P8
Principal: Alessandro Munge studiomunge.com
+Tongtong
35 Golden Ave., Ste. 106 Toronto, ON M6R 2J5
Principal: John Tong tongtong.co
STOA Design Collective
1390 Dufferin St. Toronto, ON M6H 4C8
Partner: Olga Evstifeeva
Partner: Jennifer Nicevski stoa-collective.com
Turner Fleischer Architects Inc.
67 Lesmill Rd. Toronto, ON M3B 2T8
Partners: Peter Turner and Russell Fleischer turnerfleischer.com
Walker Lawson Design Inc.
735 12th Ave. S.W. Calgary, AB T2R 1J7
Principal: Jane Lawson walkerlawson.com
WGD Architects Inc.
145 Front St. E., Ste. 306A-B Toronto, ON M5A 1E3
Principal-in-Charge: Richard Dabrus
Principal: Brian Gregersen wgdarchitects.com
WZMH Architects
95 St. Clair Ave. W., Ste. 1500 Toronto, ON M4V 1N6 wzmh.com
YabuPushelberg
55 Booth Ave. Toronto, ON M4M 2M3
Principals: George Yabu and Glenn Pushelberg yabupushelberg.com
Zeidler Architecture Inc.
300 640 8th Ave. S.W. Calgary, AB T2P 1G7
Principal: Andrea Tocchini zeidler.com
CerTIFIeD VAluATIOn COnSulTAnTS
Avison Young
222 Bay St. Ste. 2500 Toronto, ON M5K 1J5
Principal, Canadian Hospitality Lead: Curtis Gallagher avisonyoung.ca
CBRE Hotels
145 King St. W., Ste. 1100 Toronto, ON M5H 1J8
Senior Director: Nicole Nguyen cbrehotels.com
Colliers International
Global Executive Office 1140 Bay St., Ste. 4000 Toronto, ON M5S 2B4
Vice-Chairmand & Head of Hotels, Canada: Alam Pirani collierscanada.com
Cushman & Wakefield
161 Bay St., Ste. 1500 Toronto M5J 2S1
VP, Practice Leader, Hospitality & Gaming: Brian Flood VP, Hospitality & Gaming (Vancouver office): Cindy Schoenauer cushmanwakefield.com
Horwath HTL 439 University Ave. Toronto, ON M5G 2N8
Senior Associate: Peter Gaudet horwathhtl.ca
HVS Canada – Toronto 6 Victoria St. Toronto, ON M5E 1L4
Managing Director/Partner: Monique Rosszell hvs.com
Municipal Property Assessment Corp. (Ontario) 1340 Pickering Pkwy., Ste. 101 Pickering, ON L1V 0C4 President, CAO: Nicole McNeill mpac.ca
COnSTruCTIOn COMpAnIeS
Baycon Constuction Managers
Unit 6, 1140 Sheppard Ave. West, North York, On, M3K 2A2 Director of Business Development: Sam Bay baycon.ca
BLT Construction
953 Eglinton Ave. E., Ste. A Toronto, ON M4G 4B5 bltconstruction.com
(The) Byng Group
511 Edgeley Blvd., Ste. 2 Vaughan, ON L4K 4G4 CEO: Frank Settino thebynggroup.com
Chamberlain Architect Services Limited
4671 Palladium Way, Ste. 1 Burlington, ON L7M 0W9 President: Linnea Chamberlain chamberlainipd.com
GUPM Construction Managers
35 Crawford Cres. P.O. Box 116
Milton, ON L0P 1B0 President & CEO: Gary Ulias gupm.ca
Houston Construction Ltd. 11 Cidermill Ave., Ste. 203 Concord, ON L4K 4B6 President: Peter D’Amato hclgroup.com
Jemlor Construction 577 Avenue Lépine Dorval, QC H9P 2R2 jemlor.com
Legrand 9024 Keele St. Concord, ON L4K 2N2 President & CEO, North and Central America: John Selldorff legrand.ca
Optimus Building Corporation
734 42 Ave. S.E., 2nd Fl. Calgary, AB T2G 5N9
President: Willard E. Olauson EVP: J.J. Shannon obc.com
Penalta Group
504 Iroquois Shore Rd. Oakville, ON L6H 3K4 President: Robert Ogden penaltagroup.com
RossClair Contractors 59 Comstock Rd., Ste. 1 Toronto, ON M1L 2G6 President: Sean Richardson rossclair.ca
Stahle Construction 85 Edwin St. Kitchener, ON N2H 4N7
President: John Preston stahlecon.com
COnSulTAnTS
Above the Line Solutions
91 Starwood Rd. Thornhill, ON L4J 9C9
President: Jason Cheskes 416-617-0938 abovethelinesolutions.com
API Development Consultants Inc. 1464 Cornwall Rd. Oakville, ON L6J 7W5
Shareholder & Partner: Darius Saplys apidevelopmentconsultants.com
BDO Canada LLP
20 Wellington St. E., Ste. 500 Toronto, ON M5E 1C5
CEO: Pat Kramer COO: Dave Simkins bdo.ca
Cameron Hawkins & Associates Inc. 595883 Concession 10, RR 1 Berkeley, ON N0H 1C0 President: Cameron Hawkins
CBRE Hotels
145 King St. W., Ste. 1100 Toronto, ON M5H 1J8
Senior VP: Nicole Nguyen cbrehotels.com
CBRE Tourism Consulting
145 King St. W., Ste. 1100 Toronto, ON M5H 1J8
Senior Director: Rebecca Godfrey
Chemistry Human Resource Consultants
1207 Douglas St., Ste. 400 Victoria, BC V8W 2E7 chemistryconsulting.ca
Conference Board of Canada
135 Laurier Ave.W. Ottawa, ON K1P 5J2
CEO: Susan Black VP: Michael Burt conferenceboard.ca
Cushman & Wakefield
161 Bay St., Ste. 1500 Toronto M5J 2S1
VP, Practice Leader, Hospitality & Gaming: Brian Flood VP, Hospitality & Gaming (Vancouver office): Cindy Schoenauer, Vice President (Vancouver office) cushmanwakefield.com
Deloitte
8 Adelaide St. W., Ste. 200 Toronto, ON M5H 0A9
CEO: Anthony Viel deloitte.com
Encore Canada 2365 Matheson Blvd. E. Mississauga, ON L4W 5B3 VP Venue Partnerships: Chris Siedel encore-can.com
Gallagher
120 S. Town Centre Blvd. Markham, ON L6G 1C3
President, Ontario: IIan Serman ajg.com
The Gettys Group Companies
55 W. Wacker Dr., 4th Fl. Chicago, IL 60601
President: Andrew J. Fay
Chairman & CEO: Roger G. Hill II gettys.com
Grant Thornton LLP Canada
National Office
200 King St. W., 20th Fl. Toronto, ON M5H 3T4
Executive Partner and CEO: Kevin Ladner grantthornton.ca
Group Lockhart Inc.
195 Dufferin Ave., Ste. 450 London, ON N6A 1K7
President: James Lockhart grouplockhart.com
GUPM Construction Managers
35 Crawford Cres. P.O. Box 116
Milton, ON L0P 1B0
President & CEO: Gary Ulias gupm.ca
HLT Advisory Inc. 4516 Mountainview Rd. Lincoln, ON L3J 1T1
Managing Directors: Rob Scarpelli, Matthew Klas hlta.ca
Horwath HTL Toronto
439 University Ave., 5th Fl. Toronto, ON M5G 2N8
Senior Associate: Peter Gaudet horwathhtl.ca
ITHQ
3535 Rue St. Denis Montreal, QC H2X 3P1
President: Paolo Di Pietrantonio VP: Johanne Blanchard ithq.qc.ca
Lyle Hall Niagara, ON Hospitality, Tourism and Gaming Industries Advisor: Lyle Hall lylehall.com
PricewaterhouseCoopers
18 York St., Ste. 2600 Toronto, ON M5J 0B2
Chairman: Robert Moritz pwc.com
TRU BY HILTON OSHAWA, ON
TOWNPLACE SUITES BY MARRIOTT WOODSTOCK, ON
Stantec
10220-103 St., Ste. 400
Edmonton, AB T5J 0K4
President, CEO: Gord Johnston stantec.com
STEM Consulting & Marketing Inc.
51 Glenmore Rd.
Toronto, ON M4L 3M2
Principal: Eva Gutsche stemconsulting.com
Syer Hospitality Group Inc.
1014 Riverbank Way
Oakville, ON L6H 6X1
Senior Principal: Todd Syer
Founding Partner: Theresa Syer syerhospitality.com
HOTel BrOKerS
Avison Young
222 Bay St. Ste. 2500, Box 245.
Toronto, ON M5K 1J5
Principal, Canadian Hospitality
Lead: Curtis Gallagher avisonyoung.ca
Beechwood Real Estate
Advisors, Brokerage Inc.
45 St Clair Ave. W., Ste. 1001
Toronto M4V1K9
President & CEO: Bill Stone
Senior VP: Sylvia Occhiuzzi BeechwoodAdvisory.com
CBRE Hotels
145 King St. W., Ste. 110
Toronto, ON M5H 1J8
Senior Director: Nicole Nguyen cbrehotels.com
Colliers International
Global Executive Office
1140 Bay St., Ste. 4000
Toronto, ON M5S 2B4
Executive Managing Director, Canada: Alam Pirani collierscanada.com
Cushman & Wakefield
161 Bay St., Ste. 1500
Toronto M5J 2S1
VP, Practice Leader, Hospitality & Gaming: Brian Flood
VP, Hospitality & Gaming (Vancouver office): Cindy Schoenauer cushmanwakefield.com
Gallagher
120 S. Town Centre Blvd.
Markham, ON L6G 1C3
President, Ontario: IIan Serman ajg.com
HOTel reITS
American Hotel Income Properties REIT LP 800-925 W. Georgia St. Vancouver, BC V6C 3L2
CEO: Johnathan Korol CFO: Travis Beatty ahipreit.com
Host Hotels & Resorts Inc.
4747 Bethesda Ave., Ste. 1300 Bethesda, MD 20814
President, CEO & Dir.: James F. Risoleo hosthotels.com
Lakeview Hotels & Resorts
185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 VP, Sales & Marketing: Jackie Storry lakeviewhotels.com
purCHASIng COMpAnIeS
Above the Line Solutions 91 Starwood Rd. Thornhill, ON L4J 9C9
President: Jason Cheskes abovethelinesolutions.com
Avendra LLC
540 Gaither Rd., Ste. 200 Rockville, MD 20850
Senior VP: Walt Sheffler
Managing Director, Client Relations Canada: Afsar Ali Khan avendra.com
Dundee Corporation
80 Richmond St. W., Ste. 2000, Toronto, ON M5H 2A4
President & CEO: Jonathan Goodman dundeecorporation.com
FF+E Furniture Fixtures and Equipment Inc
1536 8th Ave. W. Vancouver, BC V6J 4RB
CEO: Ron Sim
President: Ron Sim ffeinc.ca
Foodbuy Canada
1 Prologis Blvd., Ste. 400 Mississauga, ON L5W 0G2
CEO: Dennis Hogan foodbuy.ca
(The) Gettys Group of Companies
55 W. Wacker Dr., 4th Fl. Chicago, IL 60601
President: Andrew J. Fay
Chairman & CEO: Roger G. Hill II gettys.com
Preferred Alliance Group Systems Ltd.
2275 Upper Middle Rd. East Oakville, ON L6H 0C3
VP: John Dell’Elce preferredalliance.ca
SOurCeS OF FunDIng
BDC (Business Development Bank of Canada)
5 Place Ville Marie, Ste. 400 Montreal, QC H3B 5E7 bdc.ca
Canadian Western Bank
150 King St. W. Toronto, ON M5H 1J9
President & CEO: Chris Fowler cwbank.com
Canadian Western Bank
Franchise Finance
6860 Century Ave., Ste. 200E Mississauga, ON L5N 2W5
SVP, Franchise Finance: Ed Khediguian cwbfranchise.com
CFO Capital
80 Tiverton Ct., Ste. 401 Markham, ON L3R 0G4
Principal Broker, President: Mark Kay 905-477-6542
mark.kay@cfocapital.ca cfocapital.ca
CMLS Financial Ltd.
18 York St., Ste. 1500 Toronto, ON M5J 2T8
SVP: Pierre Bergevin EVP & COO: Sam Brown cmls.ca
Global Edge Investments
130 Queens Quay E., Ste. 901 Toronto, ON M5A 0P6
President: Tony Cohen globaledgeinvestments.com
Icon Capital Finance Corp
251 Consumers Rd. Ste. 1200 Toronto, ON M2J 4R3
President, Principal Broker & Partner: Salim Gulamani iconcapitalfinance.com
Morguard
Investments Ltd.
55 City Centre Dr., Ste. 800 Mississauga, ON L5B 1M3
Chairman & CEO: K. Rai Sahi morguard.com
National Bank of Canada 1155 Metcalfe St., 5th Fl. Montreal, QC H3B 4S9 nbc.ca
RBC Capital Markets
Real Estate Group
Royal Bank Plaza
200 Bay St. Toronto, ON M5J 2W7 rbccm.com
Guests are looking for sleep-focused amenities, and no o ering is complete without addressing noise. It’s a top complaint across all property types and well known to disturb slumber. By reducing both the frequency and magnitude of noise disruptions, MODIO will help them find dreamland – and wake up singing your property’s praises rather than anxiously awaiting their return home.
