Specifically, it aimed to apply for identity documents through Offline/ Online Modes; document the application process; officials met and places visited during the process; amount of money spent in the process and bottlenecks faced by the team and young adults.
FINDINGS IN THE ENTIRE PROCESS OF ACTION RESEARCH: FROM APPLYING TILL RECEIVING THE LEGAL IDENTITY DOCUMENTS FOR SAMPLE YOUNG ADULTS -
In Bangalore, accessing caste certificates for two girls were difficult as few corrections were required in their Aadhar cards. Repeated visits to Bangalore One Centre were required because every time the team and young adults visited at Bangalore One Centre; the officials told them to come next day stating that server is down. After visiting for 3 consecutive days, the girls could get the corrections like change of mobile number and change in address, on payment of Rs. 50 for each card. It took one month to get the printed card from cyber center against payment of Rs.75.
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Caste Certificate of one YA, Bangalore With corrected Aadhar Card, these two YAs applied for caste certificates at Nadakechari, Bangalore, along with supporting documents such as, study certificate and letter from organization mentioning details of the children and castes. For each certificate, Rs.25 were paid and received acknowledgement slip against each application. Within one and half month, both of the YAs received certificates.
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On the other hand, Caste certificate for another YA in the sample for action research in Bangalore got rejected on the ground of insufficient documental proof. The documents asked by the officials were, Aadhar card of the children, death certificate of the parents (since the boy is Orphan), caste certificate of any paternal blood relative. Document such as maternal uncle’s caste certificate was not accepted by the officials and hence the application for this boy got rejected.
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In Delhi, three YAs were chosen to apply for birth and domicile certificates, since they were not eligible to apply for caste certificate. However, major challenge faced in the whole exercise was to ensure identical entries of applicant child in all Birth Certificate of one YA, Page Delhi | 95
