Lisa Brown stacy benosce k
Jessica Cato
SPRING 2016 #66 • $2.95 (Display Until JULY 15, 2016)
IBCatalyst.com
Rachae Bell
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CONTENTS
16 FEATURE: WOMEN IN BUSINESS LEADERSHIP 2016 Recognizing this years outstanding Women in Business in the Spokane region.
38 EQUILIBRIUM:
VOL.
Pool World celebrates 40 Years and HarvestScape celebrates successful launch of ToolBox incubation products.
12 | ISSUE 2
14 WISDOM:
SONDEREN PACKAGING
| SPRING
The voices of experience in a family-owned and operated business.
Cover photography by Diane Maehl Photography
A visual tour of three construction, landscaping, engineering, and architectural projects by local "makers."
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GOOD2KNOW: CLOSING THE GAP IN STEM Preparing more young women for careers in Science, Technology, Engineering, and Mathematics.
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DEPARTMENTS
2016
30 TOPIX: MAKER'S GALLERY
06 EDITOR’S LETTER 09 THE FEED 14 WISDOM 30 TOPIX 38 EQUILIBRIUM 39 THE HIVE
When Good Business Makes Better Business FOR
sixty-five years Baker Construction & Development, Inc. has been known for cultivating lasting relationships with their customers, subcontractors and suppliers based on personal contact, one-to-one interaction, and mutual commitment to delivering on promises. Licensed in twelve states, they are one of the premier construction and development companies in the western United States and committed to providing each client with superior service and construction. President & CEO, Barry Baker, attributes the company’s growth and success to sticking to its roots over the years with strong core values and leadership. Barry Baker became involved in his parent’s company at 8 years old, sweeping floors and refilling caulk tubes. Immediately after graduating from Central Washington University with a degree in business, Barry started working for the family business. He has continued to cultivate relationships and grow the business into what it is today.
2711 E Sprague Avenue, Spokane, WA 99202 509.535.3668 | info@bakerconstruct.com | www.bakerconstruct.com
The family-owned business philosophy and commitment to customer service that comes with that philosophy has given Baker Construction an astounding number of return customers, 70% of their business, in fact, comes in the form of return business from established successful relationships. Baker can ensure the highest levels of communication, coordination, collaboration and quality. From design through construction, close out, and warranty, they never lose focus on safety, quality, budget, or schedule allowing projects to come to fruition with a real sense of team success.
BEST COMMERCIAL CONSTRUCTION COMPANY
spring 2016
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LETTER WORDS FROM THE
WOMEN’S INTUITION THE REAL DEAL
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March
EDITOR
is National Women’s History Month, shedding light on the impact women have on this country. Women’s roles in business have slowly changed over the years from support positions to leadership and executive positions, even ownership. A short sixty years ago, it was mostly unheard of for a woman to work outside the home, and even more rare to hear of a woman owning her own business. I have been a businesswoman for most of my childrearing years. It wasn’t always easy, but fulfilling professional goals and utilizing skill sets not recognized at home made me a better mother and spouse when engaging with my family and fulfilling personal obligations. During times I was a stay-at-home mom, free time was filled with starting little businesses to support my hobbies or my children’s interests. There was a certain intuition I learned to appreciate as integral to my make-up. At the time, I wasn’t trying to build a big business. I just wanted to put my creativity and innovation to work in the most efficient manner possible. Intuition plays a large role in finding niches, filling holes, bringing creative ideas to market, or entering into an entrepreneurial venture: all areas women seem to thrive in. Today, the entrepreneurial spirit that most creative and dedicated women embody is recognized and celebrated as a growing percentage of business ownership in this country. The National Women’s Business Council released a new report in early March painting an impressive picture of women-owned businesses. • Women-owned companies make up 36 percent of U.S. businesses. • Between 2002 and 2012, the number of women-owned businesses, in the U.S. increased at a rate of 2 1/2 times the national average. • Employment in women-owned businesses grew at a rate of 4 1/2 times all businesses coming in at more than 8 million people. • Every hour in the U.S. there are 47 businesses started by women. • Women-owned businesses pull down annual revenues exceeding $1.4 trillion.
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Outstanding statistics in womenowned businesses may result from the gender gap that persists in corporate America. While women make up 45 percent of the S&P 500 labor force, only 24 (5 percent) have made it into the ranks of CEO. Fortune 500 companies have held steadily at 14.3 percent of the women executive officers and the national average for women on executive boards has hovered at just under 17 percent for the past ten years. There has been marked progress, but it is significantly slower than women branching out and starting their own businesses. These statistics help us celebrate strides for women in business leadership and also emphasize areas that still need work. Spokane recently ranked 8th out of 100 largest metropolitan statistical areas considered Best for Women Owned Business. To help women advance their goals of entrepreneurship, WalletHub conducted an indepth analysis comparing the 100 largest metropolitan statistical areas across 10 key metrics. Spokane floated to the top of the list based on their findings. Catalyst is excited to feature the 2016 Women in Business Leadership Awards in the city that has ranked in the top ten for women in business. Join us in honoring these notable women who not only excel in business, but give back to the community. With business thriving in our area, partners are eventually required to help “make” the dream a reality. The “Makers Gallery” highlights a few companies that help businesses achieve their facility dreams, along with improving the long-term outlook of our region. Take a peek in the gallery for some insight into projects our local companies are proud of. As usual, I hope you enjoy this issue and invite input and feedback. Catalyst is your regional business and innovation magazine. - Robin Bishop
Vol. 12 Issue 2 Spring 2016
EDITOR Robin Bishop
editor@ibcatalyst.com
CREATIVE DIRECTOR Kristi Somday kristi@spokanecda.com
GRAPHIC DESIGNER/TRAFFIC MANAGER Monica Hoblin ads@bozzimedia.com
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CONTRIBUTORS Dennis Held Erika Prins
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CO
PHOTOGRAPHY Diane Maehl
ATULAT R IO NG
BUSINESS DEVELOPMENT Emily Guevarra Bozzi emily@spokanecda.com
VP OF SALES Cindy Guthrie
cindy@spokanecda.com
SENIOR ACCOUNT MANAGER Jeff Richardson jrichardson@spokanecda.com
ACCOUNT MANAGERS Erin Meenach
Charlie Brewer
erin@bozzimedia.com
Craig Hudkins
craig@bozzimedia.com
Christine King
christine@bozzimedia.com
EVENTS Jennifer Evans | j@allfortheencore.com Erin Meenach | erin@bozzimedia.com
PUBLISHER AND CEO Vincent Bozzi vince@spokanecda.com
on your
2016 Women in Business Leadership Award!
CO-PUBLISHER/CO-FOUNDER Emily Guevarra Bozzi emily@spokanecda.com
R l eek y R MIE
PRE
- WEWSLETTEedia! N zzi M o by B
Find us on
View our e-magazine ibcatalyst.com
Inland Business Catalyst magazine is published quarterly by Bozzi Media. 107 S. Howard St., Suite #205, Spokane, WA 99201 Phone: 509.533.5350 | Fax: 509.535.3542 All content Š 2016. No portion of this magazine may be reproduced without the written consent of the publisher. Neither Bozzi Media nor Inland Business Catalyst magazine assume responsibility for errors in content, photos or advertisements.
spring 2016
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In 2013, Robert and Cambria Henry decided to apply their real estate experience and their passion for leadership training and personal development as foundational principles in a new brokerage firm. This concept, combined with a unique agent package, has given Haven Real Estate Group substantial success in the past few years. Haven recently unveiled inventive new offices in the Cracker Box Building at 304 West Pacific in downtown Spokane that will allow for expected growth. They plan to expand from 12 to 45 agents by this time next year. www.spokanehaven.com
& U P D AT E S
Local meter supply powerhouse, Itron recently revealed the launch of Itron Idea Labs, to focus on accelerating innovation by being agile; testing new, cutting-edge solutions; engaging with customers early in the process to determine their business needs; and delivering new, strategic solutions at a faster pace. The result will be an ecosystem of Internet of Things partners and applications for the OpenWay Riva network. OpenWay Riva is Itron’s new communications platform, the only one of its kind delivering both Adaptive Communications Technology and distributed intelligence to meters, grid devices and sensors at the edge of the network. www.itron.com
Reinvented Digs for an Inventive Brokerage
BUSINESS
MILLIANNA is the joint fashion venture of Sharmilla Persaud and Arianna Brooke. They create jewelry that is statement-driven yet timeless, comfortable yet sophisticated. Each piece is intricately handmade by skilled artisans in Spokane. MILLIANNA works with women who arrived in Spokane through the World Relief Organization, which resettles refugees escaping persecution in their homelands. www.millianna.com
Itron Launches Idea Lab and New Platform
AREA
Ignite Northwest Accelerator program will soon call roll on their 2016 Spring Class. CharityCheckin, a philanthropic Facebook advertising network for retailers and brands, and a passive fundraising tool for charities by their supporters, was selected. Popular local spice mavens, Spiceologist, also made the list. Congratulations to the whole class. You can see the full class roll at www.ignitenorthwest. com.
Women Supporting Women Making an International Impact
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CharityCheckin? Here. Spiceologist? Here.
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THE FEED
Paddleboard Rentals in Downtown Spokane
AREA BUSINESS &
Spokane Parks and Recreation recently opened a new Spokane River access point on the south side of the Spokane River, under the Division Street Bridge near the Spokane Convention Center. Fun Unlimited, a Post Falls equipment rental company, has just announced they will be the exclusive stand up paddleboard (SUP) renter at the new site. Fun Unlimited is excited to be a part of the Spokane River Access offering in Spokane. They offer a mini training with every rental. You can follow them on Facebook for calendars and updates.
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River Linguistics Gets a Boost from SBA he language services T provider announces its official certification award to participate in the Small Business Administration’s (SBA) 8(a) Business Development Program. River Linguistics is a Native American Woman-Owned Small Business offering global operations support to businesses and U.S. Government agencies by providing translation, interpreting, multi-media and process management consulting services. www.riverlinguistics.com
Anastasi, Moore & Martin Find New Home Downtown Spokane
Anastasi, Moore & Martin, PLLC (AM&M), has recently moved to the 6th floor of the historic Hutton Building at 9 South Washington, Suite 600. Reminiscent of the original builders of the Hutton Building, the partners at AM&M have built their business from humble beginnings. Paul Anastasi and James Moore co-founded the firm in 2003, Scott Martin joined the firm in 2012, and Steve Coleman joined the firm in 2010, becoming a partner in January 2016. Together, they have grown the firm to the largest locally owned accounting firm in Spokane. They provide audit, accounting, individual and business tax preparation and consulting, business valuation, litigation support, and business brokerage services. www.am-cpas.com
EWI Spokane Announces Hosting 2016 National Conference
Congratulations to EWI of Spokane on being named the 2016 host of Executive Women International’s Leadership Conference & Annual Meeting (LCAM). LCAM will be held at the Davenport Grand Hotel from September 22-24, 2016, and will feature Academy of Leadership courses open to public enrollment as well as EWI Member firms. EWI was founded in 1938, and is an international organization of diverse businesses focusing on connections, careers, and community. EWI of Spokane is a thriving Chapter, providing scholarships to women in transition and local high school juniors in excess of $15,000 annually. For more information on EWI and LCAM, visit ewispokane.org.
Save a tree, call Devries!
Community members now have additional access to occupational rehabilitation and outpatient therapy services. St. Luke’s Rehabilitation Institute, in collaboration with Providence Occupational Medicine has opened a new outpatient therapy and occupational rehabilitation clinic in Spokane Valley at the Providence Medical Park located at 16528 East Desmet Court, Suite 1600. www.st-lukes.org
Let Us Correct Ourselves
DeVries
Secure Document Shredding Service
THE FEED
St. Luke’s Expands Services in Spokane Valley
In the Fall issue highlighting the B2B Award winners we would like to correct the Silver Winner Best Advertising Agency to read Quinn Group, on page 32.
In the Fall issue Thinking Green it was erroneously reported that “Energy used to light, heat and cool buildings accounts for 27 percent of global greenhouse gas emissions.” That number should read 47 percent.
D E V R I E S
Drop off or onsite services Environmentally friendly Value-added services Respected in the community Identity theft prevention Easy to call – Locally owned Secure and professional
509.838.1044 | devriesinc.com spring 2016
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spring 2016
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WISDOM When A Corporate Legacy Includes Family
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orking in the family business can present its own challenges, but transitioning from one generation to the next is a whole new level of complicated. Sonderen Packaging is currently in its third generation of ownership. The family members frequently check in with each other to see what is left undone, unsaid, what’s changed, and what is working well: all questions that are important to continue asking throughout a successful transition process. How do they measure their success? They continue to have Sunday dinner together and spend holidays as a family—oh, and the business is thriving. More than ten years ago, Matt and Keva made the decision (on their own) to work in the family business. Soon after, they made the decision to stay. “Building pride and
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finding passion were two things that had to happen before making the commitment,” says Keva. “If I didn’t find joy in the people, process and challenges of the business, I might have found a different path." In 2010, the transition seed was planted and began to sprout with the help of Lise Stewart, the founder of the Galliard Group Network of Family Business Advisors. The Sonderen family hired her
to begin the process. “It’s overwhelming to even think about where to begin," says Mark Sonderen. "We knew that we would have the most success if we hired someone who had extensive experience and could provide a clear roadmap for my exit strategy. Providing clarity to the roles of the next generation and current management was also important, but preserving the family was the most critical piece in our eyes.” Over the last year Sonderen Packaging worked with Rumpeltes & Lawton on this transition roadmap. They are respected local businessmen who, after retirement, found a passion for helping family businesses transition successfully. Over the last six years or so, the Sonderen family claims to have learned a few things about transition. “If you are going to keep the business family owned and operated, the next generation must first demonstrate a high level of competency as well as moral values and ethics. If these two characteristics are absent, selling or finding an outside CEO to run the business might be the best option. Hiring someone to help determine this is critical,” Matt Sonderen admits. Here are a few tips the Sonderens have found were helpful in their process. Hire Someone to Help Create an Exit Plan. Find someone with experience, that you trust and feel comfortable with. This is one of the best investments you can make for your future and the future of your business. There are two things the current generation needs to be confident in: 1) that the business is not going to fail if they leave, and 2) that they are going to be taken care of financially if they leave. It is important for this person to look at “retirement” as the second half of life and plan for it as such. Knowledge Transfer. The next generation should be respectfully persistent when requesting inclusion in meetings with upper management and outside advisors that involve the direction and operation of the business on a high level. The senior generation must be open
to having the next generation in these meetings when covering topics such as finances, personnel challenges, understanding the competitive landscape, culture, suppliers, and company purchases. The knowledge gained from transparency is critical as well as the support of the current employees to aide in transferring that knowledge. Determining Ownership and Compensation. “In our case, Matt and I decided to split the ownership 50/50 as we are both contributing equally to the business. We also settled on the title of co-presidents for a few reasons. There was no clear leader. We both bring complementary strengths to the company and have different but effective leadership styles. Several years ago, we listened to Betsy Cowles speak about the partnership she has with her brother Stacey (Cowles Company). She said something that has stuck with us and that we also believe,” says Keva Sonderen. “If we can’t agree on a decision, then perhaps it’s not the right decision and we need more information in order to make it.” Keva adds, “We feel that we are going to be most successful leading as a team with our upper management folks aiding in the decision making. A tricky subject is that of wages. In our case we determined that we would be compensated equally. We felt that equality was critical to alleviating any bitter feelings that might arise from a sibling receiving a lessor wagethus supporting our 'family first' business mentality.” Sonderen Packaging was founded in 1963 by Al and Mary Sonderen. They have a 130,000 sf of state-of-the art manufacturing facility in Spokane and a 10,000 sf warehouse and office in Puyallup. Sonderen manufactures paperboard packaging for more than 250 national and local customers and employs 141 people. Keva Sonderen is Co-President of Sonderen Packaging in North Spokane. She can be reached at 509-487-1632. www.sonderen.com spring 2016
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RACHAE BELL Owner, Clear Chiropractic Spokane
BARB BEDDOR Vice President of Star USA
STACY BENOSCEK Owner, Workout Warehouse & Wellness Center
STEPHANIE CATES Director of Marketing & Communications, Sterling International, Inc.
SUSAN MEYER CEO of STA
photography by Diane Maehl Photography
The pool for
WOMEN IN BUSINESS LEADERSHIP nominations grows in
number and diversity every year. The Spokane region is blessed with an abundance of impressive women leaders and innovators. Please join us in congratulating the 2016 Women of Impact, Women of Innovation, and Women of Influence along with celebrating all the dedicated women in business in our region.
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JENNIFER DAVIS Owner, The Scoop
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KAI MORIMOTO Reconstructive & Hand Surgeon, Dr. Kai Morimoto
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SHAYNA WOOD Tax Partner, Eide Bailly, LLP
CHARLIE BREWER Co-founder, Beyond Pink Spokane
LISA BROWN Chancellor, WSU Health Sciences Spokane
JESSICA CATO Workforce Program Manager, Spokane Area Workforce Development
CHERYL KILDAY President/CEO, Visit Spokane
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t c a Imp BARB BEDDOR Vice President of Star USA In partnership with her husband Toby Steward, Star USA has hosted more than fifty Olympic sporting events, many in Spokane. Over the last 25 years, Star USA has organized events for Olympic basketball, volleyball, wrestling, hockey and figure skating, just to name a few. What do you enjoy most about doing business in Spokane? Neither Toby nor I were born in Spokane: moving here was a choice. I have now lived in Spokane longer than anywhere else. This is home. I love that Spokane “thinks” bigger than it is. For every one of the figure skating events, we were up against much larger cities, and Spokane outperformed every one of them. What achievement are you most proud of in your career? You’ve heard the saying it takes a village: well that certainly applies here. I am most proud of the success Spokane has had hosting the figure skating events. Spokane is the benchmark other host cities are measured against. I couldn’t be more proud of that fact.
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Which historical figure would you want to meet and why? I can’t narrow it down to just one. Sonja Henie, to hear her stories from the three Olympic games where she won the gold medal, and how she was able to parlay her Olympic success into a film career. Edward R. Murrow was such a pioneer in broadcasting. His role in defining ethics in broadcasting and in general always appealed to me. I would love to hear what he thinks about ethics today. What advice would you give your younger self? Don’t worry, be happy. Everything happens for a reason. Organizing big events can be very stressful. It’s easy to get overwhelmed by the details. And everything doesn’t go according to plan all of the time. Looking back now, some of the things that didn’t go as planned provided great lessons for the future.
STEPHANIE CATES Director of Marketing and Communications at Sterling International, Inc. What began in a small Millwood garage in 1982 is now an international company with products sold to consumers through “big box” retailers, home improvement centers, hardware stores and garden centers. Cates is involved in all phases of product development and marketing, from the inception of a product idea, to its design, name, price point, packaging and displays; she establishes the overall branding approach and marketing strategy for each product. Sterling manufactures environmentally responsible insect control products like the iconic RESCUE!® Yellowjacket Trap and many others. What do you enjoy most about doing business in Spokane? Spokane is a welcoming place, more so all the time. It doesn’t take as long to get connected as it does in other cities. It’s also
small enough that influential people are accessible; here, you’re usually only two degrees of separation from anyone, either on a personal or professional level. What achievement are you most proud of in your career? I love moving the needle on sales. It’s fun to conceptualize and execute innovative campaigns like “Stink Bug Smackdown” to market our products. The coolest thing as of late is having my name on the design patent on the OrnamenTrap®, our new decorative insect trap line. Which historical figure would you want to meet and why? Margaret Thatcher, the longest-serving and only female Prime Minister of the UK, known as the “Iron Lady.” Politics infuse much of my community involvement these days, and although I have no ambitions to run for office, I would love to soak in the wisdom of a trailblazer and thought leader like her. What advice would you give your younger self? Appreciate the uniqueness of how you’re wired, but don’t limit yourself. Tremendous personal and professional growth happens when you push beyond your comfort zone.
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E. SUSAN MEYER Chief Executive Officer of Spokane Transit Authority As CEO of STA, Meyer oversees a $62 million operating budget and more than 500 employees. She supervises all work force administration of the corporation, acts as its public representative, and is the only employee of the Board. The CEO is critical to advising the Board of the current and future financial condition of STA and keeping the strategic vision and direction alive in the minds of its employees. What do you enjoy most about doing business in Spokane? I enjoy the people. We pull for each other’s projects and successes. Spokane is generous with its time and talents and is always welcoming and inclusive to visitors. What achievement are you most proud of? Ridership increased more than 40% between 2005 and 2008, due in part to higher gas prices in 2008. We learned that when prices went down, however, riders stuck with the service. STA won a national award; and ridership gains outstripped what was happening as an industry nationwide. Which historical figure would you like to meet and why? Jesus. No person has influenced the course of history more than He. Whether portrayed as the Messiah or a prophet, more has been written about his life, teachings, and influence than any other. spring 2016
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STACY BENOSCEK Owner of Workout Warehouse & Wellness Center Benoscek specializes in helping clients regain their independence through “Corrective Exercise & Nutrition,” maintaining independence and selfsufficiency. As a child raised in foster care, Benoscek had no family to call her own. Helping someone’s wife, husband, or grandparent live independently, walk with their children, squat down on the floor to play with a new baby; that’s what her job is about.
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What do you enjoy most about doing business in Spokane? Spokane is unique in its kindness, compassion and acceptance. I care for my clients as the community cared for me. I was raised in foster care until age eight. I came to Spokane, returned to my mother. It was incredibly difficult. Kind words, help from strangers, teachers and church showed me the type of person I could be regardless of my circumstances. What achievement are you most proud of in your career? My proudest memory is a client, Maggie, who suffered a severe stroke, couldn’t drive or speak, use her right hand, or walk without dragging her leg. Her friend Lynda (a client of mine) brought her in. I would wait patiently while she strung words together being sure not to finish her words for her. We worked three days a week for a year as she progressed. Then one day she called and told me she wouldn’t be coming in. She and her daughter were driving to the mall to go to lunch and shop. This meant she now felt so confident she could go out in public, work the steering wheel, hold utensils and eat lunch, as well as enjoy walking and talking to her daughter. Which historical figure would you want to meet and why? Harriett Tubman. I can only imagine the strength, mental stamina, drive, desire and conviction of such an amazing woman who risked everything to help complete strangers and influence so many others to join her struggle. What advice would you give your younger self? I didn’t think I was smart, or had any potential because of the abuse and struggles of my childhood. What I know now is that it isn’t your circumstances that define your abilities. You can create the life you want through education, compassion for others and never forgetting you are not entitled to anything. Everything you achieve takes hard work, focus, compassion for others, optimism and is a blessing from God.
Power 50 Nominations Open Deadline: April 15th
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SHAYNA E. WOOD Tax Partner at Eide Bailly, LLP Wood provides tax preparation and consulting services to privately held businesses and individuals. She remains active with clients throughout the year to assist with financial and business decisions and all levels of federal and state tax compliance matters. She is also heavily involved with recruiting and at the Spokane office. What do you enjoy most about doing business in the Spokane region? My line of work allows me to get to know the people behind the businesses who keep this city thriving and keep its people employed. Spokane is filled with hard-working, loyal, and interesting people and I get the opportunity to meet and help these people and truly get to know what motivates them and what is most important to them. What achievement are you most proud of in your career? Being an advocate for our staff and watching them advance in their careers is a great feeling. I remember my first days of work and the feeling of being lost and overwhelmed, so helping our staff adjust to the profession, helping them deal with the difficulties and stresses,
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and watching them become confident and successful is very rewarding. Which historical figure would you want to meet and why? Elie Wiesel has always fascinated me. His message of love, peace, and friendship and the responsibility of people to look out for their fellow man is so moving. And for that message to come from someone who endured such hatred and death is truly inspiring. His life exemplifies a person’s ability to transcend their surroundings and be so much more. What advice would you give your younger self? To relax and take things slower and really appreciate life while it is happening. I have been told that I often live life in a hurry, never enjoying the moment but already worrying about what’s coming next. I wish I had slowed down growing up.
JENNIFER DAVIS Owner of The Scoop Davis owns and operates The Scoop, a small cafe on the South Hill, and a vintage food truck. The Scoop serves organic coffee, waffles, sandwiches, and small-batch artisan ice cream. The food truck serves ice cream and mostly caters special events from May to October such as weddings and corporate events. Davis manages the marketing, creation and implementation of ice cream and waffle recipes, social media presence, menu costing, and all her employees, but still enjoys engaging with customers on a daily basis. What you enjoy most about doing business in the Spokane region? I absolutely love engaging with other small business owners and collaborating with likeminded women in the food and beverage industry. From working with Roast House, to Chaps, to Urban Eden Farm, Spokane has it all. There are so many innovative women creating amazing local products.
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Dr. Morimoto’s primary focus is to enhance the lives of her patients through various cosmetic, reconstructive and hand surgeries. In respecting the unique individuality of each person, she can commit to helping them recognize and achieve their aesthetic goals. What do you enjoy most about doing business in the Spokane region? Given the size of Spokane, it is a small enough community that I am held accountable for actions and take responsibility for my own reputation. Most of my new patients are referred to me by current or past clients. What achievement are you most proud of in your career? I am most proud of the fact that by building relationships and trust with my patients they have allowed me to touch and change their lives for the better. What advice would you give your younger self? Believe in yourself and in your dreams. Own them! Don’t let negative, dream killers in and for goodness sake don’t take it personally! You are good enough and you are worthy of all your heart’s desires.
What achievement are you most proud of in your career? This past Saturday, hundreds of people stood in line in 37-degree weather from 8 a.m. - 2 p.m. to celebrate Ice Cream for Breakfast Day! I am so completely blown away by the support of our customers and how fantastic my rockstar team performed! This tops Alton Brown visiting the Scoop last year. What advice would you give your younger self? Do what you love. I tend to be super practical so my old business was stable and predictable and it killed my soul.
Crafted Daily On Site
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RACHAE BELL D.C., DCCJP Owner of Clear Chiropractic Spokane Clear Chiropractic provides a unique approach, different from what most people think of chiropractic. They specialize in the smallest and most vulnerable area of the spine, the cervical spine (neck). It has the most range of motion and is the closest to the brain and the brainstem. Using a specialized series of x-rays Clear Chiropractic determines how each individual’s body fits together, allowing for the adjustment to be very gentle (no bending, twisting or popping) and specific based on each person’s individual genetics, anatomy and misalignment.
1001 W 25th Ave Spokane, WA 99203 509.535.7171 www.t hescoopspokane.c om thescoopspokane 24
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What do you enjoy most about doing business in the Spokane region? Healthier individuals are happier individuals! I love creating a brighter future for Spokane and the health and well-being of our community. Spokane is such a beautiful place to live, work and play. Giving back to the individuals and place that gave me a strong foundation to thrive is very rewarding. What achievement are you most proud of in your career? I most recently earned a Diplomate of Chiropractic Craniocervical Junction Procedures (DCCJP). A three year, 306 hour course making me the only chiropractor in the Pacific Northwest with these credentials. The greatest impact it has made is in my ability to help clients. That’s most important. Which historical figure who would you want to meet and why? This may not qualify as historical but I have always wanted to spend time with John Wooden. He is the most inspirational coach, leader, and mentor. I am in awe of his ability to lead an evolving and changing team to the level of success that he did and more importantly the ability to make an impact on the quality of people he coached; aiming to help mold them into quality human beings, not just quality athletes. What advice would you give your younger self? I would tell myself not to worry so much about what everyone else thinks; friends, clients, family, and colleagues. As humans, and women in particular, it seems it is easy to worry about being judged in every aspect of life.
• Independent & Assisted Living • Cottage Homes • Scheduled Transportation FREE • Activities 1201 N. Evergreen Rd Move-In • Special Events Spokane Valley, WA 99216 ! ice • Gourmet Chef & Bistro Serv • Health N' Motion Certified www.evergreenfountains.com Wellness Programs Locally Owned & Operated by the Arger Family • Warm Water Pool & Spa
509-922-3100
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LISA J. BROWN, PHD Chancellor, WSU Health Sciences Spokane Brown is the chancellor of WSU’s Spokane campus, the designated health sciences campus for the entire WSU system of five campuses. Located in the urban core of Spokane, the campus Brown oversees is highly connected to the city’s medical district and central to Spokane’s urban growth and sustainability. Her work to protect and develop the historic Jensen-Byrd building on campus is indicative of her passion for the renaissance she believes Spokane is undergoing. What do you most enjoy about doing business in the Spokane region? Most recently I have enjoyed working with community supporters to see a second public medical school approved for our state and a teaching health clinic get constructed on campus, both within the last three years. A bonus is our extremely liveable and affordable community with great access to the outdoors. What achievement are you most proud of in your career? Working with WSU President Dr. Elson Floyd first in the senate and recently as chancellor to build out the Spokane campus as a health sciences education and research campus with state-of-the-art facilities, and then working toward creation of the medical school. All was accomplished with support of key community leaders.
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Which historical figure would you want to meet and why? It is difficult to choose just one but I will say Eleanor Roosevelt, who served as First Lady from March 1933 to April 1945. Her life story is inspiring. Two favorite quotes from her are, “The future belongs to those who believe in the beauty of their dreams” and “A woman is like a tea bag – you never know how strong she is until she gets in hot water.” What advice would you give your younger self? In the words of the Indigo Girls, a folk duo from my college years, every five years or so I look back on my life and have a good laugh. I would advise my younger self, “It’s impossible to predict what’s going to happen, so focus on appreciating each stage.”
JESSICA CATO Workforce Program Manager at Spokane Area Workforce Development Council As the Workforce Program Manager, Cato wears many hats. She helps facilitate the board’s investments in employment and training in the community, including managing Adult, Dislocated Worker, and Youth programs. She works with the Next Generation Zone, the SAWDC’s education and workforce center specifically for young adults ages 16-24, and created the Passport to Career Success, a free career exploration tool. Cato also write grants, manages federal and private contracts, and works with the many partners in the workforce system, to create opportunities, break down barriers to employment, and build a stronger community. What do you enjoy most about doing business in the Spokane region? I enjoy that Spokane is a unique place to work and live. It’s a big area with a small-town feel. The people I work with have a genuine heart for what they do and for making our community a better place to live now and in the future. What achievement are you most proud of in your career? My career is in its early stages, however I am very proud of the work I did at the Next Generation Zone to redesign both the program and the space. Through collaboration with many partners, we have created a place where young adults in our community feel welcome, safe, supported, and have the resources they need to achieve their goals. Which historical figure would you want to meet and why? I would choose to meet Eleanor Roosevelt. She seems like such a tenacious woman who stepped outside of the traditional First Lady role and changed the platform going forward. She used her role to challenge tradition, make change, advocate for women and fight for social justice, and changed the landscape for many in this country. What advice would you give your younger self? I would (and continue to) tell myself to relax and enjoy the ride. Life is so short, enjoy every minute, even the tough ones. Treasure time with friends and family; sometimes work can and should be put aside to enjoy those special moments.
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CHERYL Y. KILDAY, President and CEO of Visit Spokane Kilday leads Visit Spokane in the organization’s strategic vision and mission including long and short term planning, goal setting, budgeting, performance evaluation, and action plans. It’s her job to identify significant business opportunities and challenges and formulate strategy anf for each functional area with the Board of Directors. Kilday is the primary spokesperson for Visit Spokane and often plays a key role in advocacy for the tourism industry. What do you enjoy most about doing business in the Spokane region? I enjoy our people and the attitude, “we can in Spokane!” The community’s desire to support the meetings and conventions industry and to warmly welcome visitors is something I appreciate every day. What achievement are you most proud of in your career? Working with destinations over the course of my career I have had the opportunity to make a difference and positively impact the community where I
live and work. The attraction of visitors, leisure and business, provides local tax relief to our community and improves our quality of life. Which historical figure would you want to meet and why? Walt Disney. His drive to offer the ultimate visitor experience inspires me, as well as his passion exhibited throughout his life to strive for excellence, to think big, and to act on his dreams. It would be wonderful to get an opportunity to talk with him about his approach to making sure the guest always enjoys “the show.” He built an empire on storytelling and customer service. Destination promotion is telling our stories here in Spokane and bringing them their relevance to life for our visitors. spring 2016
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CHARLIE BREWER, Co-founder of Beyond Pink Spokane Brewer is responsible for administration and daily operation of Beyond Pink. She manages fundraising, marketing, and community outreach, and is the primary spokesperson to the public, media, sponsors and board of directors. Brewer organizes and leads a team of twenty volunteers that plan and orchestrate the Beyond Pink annual event, a fundraiser for Breast Cancer Awareness. She also attends more than fifty events a year to educate the public and market the cause.
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Visit our website to see a video tour
www.PaulsenCenter.com
AVAILABLE OFFICE SPACE 421 W Riverside Ave | Spokane, WA 99201 BEST OFFICE BUILDING/ OFFICE PARK
Suite 317/ 370 sf / $447 per month Single office with waiting room, break area and sink. North facing views,
Suite 1081/ 725 sf / $906 per month 2 large offices and reception area South facing views
Suite 276/ 800 sf / 933 per month
What do you enjoy most about doing business in the Spokane region? I love how this community has wrapped their arms around Beyond Pink. Spokane has a way of accepting new ideas and asking “how can we help?” They have invited us into their lives, homes and businesses to educate the people they care about and love. They have been so generous with their time, talent and finances. What achievement are you most proud of in your career? Starting a non-profit 7 years ago from the ground up with no idea how to do it. Taking it from a simple fundraiser, and growing it into a flourishing non-profit business that has raised more than $300,000 and helped nearly 800 women in this community. Which historical figure would you want to meet and why? Nelson Mandela. I can only imagine the wisdom you would receive by having a conversation with him—a long one. He was kind and gentle. He was a smart, shrewd politician who was very conscious of his image and how he was perceived by others. He believed old friends should not be sacrificed to gain new friends. He was loyal. He stayed true to himself and spoke his mind, and he won everyone’s respect for it in the end. One of my favorite quotes from Nelson: “And as we let our own light shine, we unconsciously give the other people permission to do the same.” What advice would you give your younger self? Your mother was right. She gives her advice and correction because she loves you to the very core of her being. She will also leave you long before your are ready to let her go, so cherish every single precious moment. Look for open doors rather than trying to break down closed ones. Be kind always, and even when it is difficult, tell the truth.
2 large offices and reception area. North facing. A MUST SEE.
Suite 1600 / 5,583 sf / $7,677 per month
East corner office with several offices, two conference rooms and breakroom.
Lisa Dowers, Lisa.dowers@paulsencenter.com, (509) 590-0685 Scarlett Stalter, Scarlett.stalter@paulsencenter.com, (509) 321-3991
spring 2016
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MAKERS GALLERY Celebrating Construction, Engineering, Architecture, and Landscaping Projects in our Region
TOPIX
BY STAYING true to
their core values since 1951, Baker Construction & Development, Inc. has maintained a company culture that genuinely loves what they do, building environments for their customers’ success. “We have fantastic customers and do everything possible to meet their construction needs and in return, they are our biggest advocates.”
- Barry Baker, President & CEO
Whether the project is for a Fortune 500 company, the Federal Government or a family-owned local business, Baker Construction ensures each client and each project receives the same commitment, attention to detail and level of service regardless of size or type.
Comcast Finishing touches are nearly complete for the new 81,330 sf concrete tilt-up and glass curtain wall, two-story office building for Comcast. Comcast announced last May that officials chose the Spokane area for one of three new customer-service centers. Occupancy is slated for summer 2016.
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Peppertree Plaza Owners Rita and John Santillanes are proud of this 16,000-square-foot building on the corner of Third Avenue and Division that has been hailed as an important development in downtown Spokane, being the first thing drivers see upon exiting the freeway. The plaza will have space for restaurants and retail shops.
Kendall Yards Medical Office Building Work has begun on this three-story, modern design, medical office building on W. College, just north of the Kendall Yards Lofts II building. Located on the north end of the district near the Spokane Regional Health District, the focus is on outpatient medical, dental, and other services. The structure consists of concrete slab on grade with a structural steel backbone, metal decks and a curtain wall glazing system. The design is keeping with much of the rest of the commercial district with concrete filled metal stairs, tube railing, a floating staircase and glass guardrail system.
Established 1951
COMMERCIAL + INDUSTRIAL + HEALTHCARE + RETAIL
509.535.3668 www.bakerconstruct.com spring 2016
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MAKERS GALLERY Celebrating Construction, Engineering, Architecture, and Landscaping Projects in our Region
TOPIX
AS LANDSCAPE
architects, Stone Creek Land Design & Development blends client-driven objectives with artistry, flair, and originality; critically evaluating several design alternatives in their efforts to develop the prime solution. Safety, maintenance, resource conservation, cost, aesthetics, and vernacular context are all elements incorporated in the solution that best tells the clients’ story. Stone Creek design studio is active on several platforms including public and private projects such as the Whitworth University Music Facility Expansion, Opportunity Elementary School, Rooftop Terraces, and several luxury waterfront properties throughout the Inland Northwest.
Set for completion in 2017, the modernization and expansion of Opportunity Elementary School is being designed to improve student safety, as well as meet Central Valley School District’s current educational goals and objectives. In addition to a new gymnasium and additional classroom space, the project includes a total site redesign with new playground amenities and an educational resource conservation garden as part of the building’s central courtyard space.
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Northwest Farm Credit Headquarters is renovating their new headquarters. Along with significant interior modifications, a new parking layout complements an enhanced building entry as well a branch entrance and employee plaza which supports adjacent conference space. Outdoor furniture, walkways, container plantings, a community garden, and perimeter fitness loop are all part of the landscape program. Construction completion is set for 2017.
BEST WEB DESIGN BUSINESS
As part of a major vertical building expansion, this rooftop space was designed to provide an upgraded patio environment for employees and business guests. The terrace’s panoramic views reach from Mt. Spokane to Downtown and the river. The space includes an elevated paver deck, rooftop container plantings, shade sails, LED lighting, overhead trellis, outdoor heaters, and ample furniture to facilitate intimate or group conversations. Renovations are set to be completed in the Spring of 2017.s
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MAKERS GALLERY
Celebrating Construction, Engineering, Architecture, and Landscaping Projects in our Region
SPOKANE BASED general contractor, Vandervert Construction, Inc. is building
a $32 million luxury hotel in the highly desired area of Washington Square in downtown Bellevue. The six-story, 254 room Hilton Garden Inn will feature an upscale custom layout, state of the art technology, and contemporary finishes inside and out. Vandervert was founded in 1975 on a commitment to quality workmanship, timely cost effective solutions and integrity. Through the years the company has grown, transformed, and expanded to meet the needs of an ever-changing market. Vandervert offers a full complement of general contracting, design-build, and construction management services to private clients throughout Washington, Idaho, Oregon, and Montana.
Construction on the new Hilton Garden Inn - Bellevue is on schedule with the completion of the two-story underground parking garage and the concrete structure up to level two. Guest room framing, mechanical and electrical rough-in are currently underway. The hotel is scheduled for completion in January 2017.
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spring 2016
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GOOD2KNOW
says Spokane STEM executive director Alisha Benson. She calls it a leaky pipeline. It starts early, before kids even enter school. As soon as girls have an option to disengage from math and science education, they do. “They’re opting out of science and they’re opting out of math classes at a very young age,” she says. “There’s even less of them when they’re enrolling in higher education.” There’s no quick fix, Benson says, but it’s an important one. A 5 percent increase in Washington’s public high school graduates pursuing computer science or engineering degrees would increase the annual pool of qualified employees by 3,000 per year, according to a 2013 report by Boston Consulting Group and Washington Roundtable. Spokane STEM, a Greater Spokane Incorporated (GSI) program, has engaged local business owners, women in STEM, and educators to create strategies for encouraging women to study and work in STEM fields. “Everyone is really aware that this is a need and we don’t have a ton of really proven practices yet,” says Benson, “and that’s why we’re having that conversation.” She names employee recruitment strategies and family leave policies as two areas companies seeking to hire more womphotos and story by Erika Prins en should examine. Career fairs may be she started her junior year at Riverpoint Academy, 16-year-old too little, too late for recruiting women to Whitney wasn’t too keen on science. “I thought it was the worst STEM jobs. Women comprise less than thing. Like, so annoying,” she says. Now she’s working with a team of classmates to 20 percent of engineering and computer develop a power-generating exhaust system for indoor cooking fires commonly used science students in 2014 according to the in developing countries. “Science is really just answering questions,” and that, she says National Student Clearis pretty interesting. Her team was one of just fourteen inghouse. nationwide to win a grant from the MIT School of Engaging women in Engineering’s Lemelson-MIT Program to inspire young “You think of a regular inventors. STEM fields starts when Women comprise only a quarter of science, technology, school and it’s just books they are much younger, as engineering and math (STEM) field employees nationally early as their toddler years, and paper. Here, you can Benson says. “So much of and in Washington State. Washington will have an estimated 50,000 unfilled jobs by next year, the majority of what happens in the home do anything.” those in STEM and high-skilled healthcare professions environment [and] also traditionally dominated by men. within the schools is that The “skills gap,” this huge demand for more skilled workers, cripples our economy the message that is sent to boys is so diflocally and nationally by limiting companies’ growth and giving them reason to reloferent from the message sent to girls.” cate. “We have a huge need for more young women and females to be interested in Riverpoint Academy aims to change and actually achieving success in STEM fields. They are significantly underrepresented,” that for students before they decide on a
STEM
closing the gap in
Before
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Thanks
Mom!
Come visit our greenhouses for spring plants & hanging baskets!
Buy Local
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509.747.2101 1606 S Assembly St Spokane, WA 99224
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college major. The STEM-focused school, which doesn’t have classrooms but does have 3D printers, offers three semester-long classes to its current batch of juniors and seniors: Biomechanics, Trep (short for entrepreneurship), and Inventioneering. When the school expands to grades 9-12 next year and caps its enrollment at 200, it will strive to enroll 50 percent female students. “Girls have to be able to see themselves [in the environment], and so we want to make sure we have female role models for them,” says Moleena Harris, principal at Riverpoint Academy. “I think for many reasons some girls have heard the message that math or science or engineering fields are hard. [We] are trying to dispel that myth by providing learning experiences that are accessible for them.” The school partners with local businesses to help students form connections and envision working in STEM jobs. Marisa, 17, spends most of her time at school studying how music affects the brain. Last semester, she created a plan to get local elementary school kids interested in robots and coding. Yet, the engaging projects aren’t what she loves most about going to Riverpoint Academy in north Spokane—instead, it’s the confidence she’s gained since transferring here from Mead High School. “Usually, I’d just stay in my own corner by myself,” she says. “Now, I’m just able to talk to people without being afraid of saying the wrong thing, or saying something stupid or embarrassing.” Her teachers at Riverpoint take interest in her as a person and encourage her to be proud of her work, she says. It’s not by accident that she feels that way. “One of the founding principles of this school is just breaking down power structures, making sure adults are collaborators,” says principal Moleena Harris. Cierra, 17, who is part of Whitney’s MIT grant-winning team, has gone from failing math classes to looking forward to her daily hour-long math class. “I love math now and I never thought that would be me,” she says. Cierra is most proud of the recent opportunity she had to present her work on the cookstove project to a visitor from MIT. Most of their work has been presented as a team project, but this time, she spoke specifically about the portion she is contributing. “I actually got to say, ‘Yeah, this is stuff that I’ve done,’’’ she says. “It just felt really good to be able to say, like, ‘I did it.’’’ Though she struggled at Mount Spokane High School, Cierra is excelling at Riverpoint Academy. “You think of a regular school and it’s just books and paper,” she says. “Here, you can do anything.”
sunsetflorist.net spring 2016
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EQUILIBRIUM
HarvestScape Sews Seeds for Better Living
mission and vision is a sustainable food The future where all people have access to fresh, local, healthy, and affordable food grown fairly and compassionately. It is HarvestScape
their goal to see cities and towns around the globe “pervasively integrating sustainable agriculture into the urban-built environment.”
HarvestScape is a Washington State Social Purpose Corporation (SPC), a designation Washington has added in the last couple of years. The SPC structure allows a corporation to have a more social and environmental orientation by ensuring that sustainability and service to employees and the community are supported alongside profitability. HarvestScape found their ecological, human, and fiscal goals were perfectly matched with the new structure. Their initial products include a high-quality urban greenhouse and a HarvestNode, both of which are 100 percent parts and labor sourced or re-sourced in the USA. The urban greenhouse utilizes 100 percent recyclable materials along with cutting edge design and eco-friendly technology giving it a longer life, lighter weight, and durability. The greenhouses are constructed of lightweight aluminum framing and an ultra clear film called ECTFE that has been used successfully in photovoltaic panel, architectural, and aerospace applications. Because the frame and the film (approximately 1 percent the weight of glass) are both lightweight, and there are no “panels” that can blow off in the wind, it is highly suited to rooftop applications. HarvestNode is an up-cycled shipping container re-fitted and designed for safe and healthy dry/cold food storage and distribution that is manufactured in partnership with Berg Company here in Spokane. Food distribution organizations, food hubs, and farmers are ideal partners for HarvestNode’s turnkey solution. The package complies with food safety regulations and is easily financed through USDA’s Farm Storage Facility Loan Program due to its design and classification. Mike Hannum, co-founder and CEO of HarvestScape, has lead his team to a new partnership with The Wolff Company, a leading developer in the region. The Wolff Company will be installing HarvestScape’s greenhouses as an amenity in one of their Spokane Valley properties while looking at other opportunities in the western U.S. Inland Group, another leading developer in the region, is currently installing HarvestScape’s urban greenhouses in four of their Affinity Active Adult Communities across the Inland Northwest. “The buy-in we are seeing for our products is highly rewarding and encouraging. We are excited to move into the next phase of development and hope to see more backyard use in the near future,” says Hannum. The HarvestNode is slated for use by Catholic Charities Spokane as part of their Food For All Program in partnership with other local community development organizations, bringing affordable healthy food to low-income or hard-to-access residents. HarvestScape’s suite of products serve to support the growing trend of farm-to-table and local food system initiatives. They are designed to make as little ecological impact as possible while providing purpose and intention for a healthy lifestyle for its users, recipients, and employees.
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Pool World Celebrates the Big 4-0 their age, everyone can find themselves reminiscing about No matter how times have changed. Pool World in the Spokane Valley
has seen the changes like images in a scrapbook. The company was started by Kerry Henderson, an electrical engineer, and his wife Lyla in 1976, with the idea that doing things right for the customer would build the best relationships. This business model took root and this year they celebrate their 40th year.
When Kerry decided to look into a new line of work, he and his family decided to open a pool and spa company in 1,800 sf on East Sprague in the Spokane Valley. The ownership has seen little change in the past forty years, with the exception of Mark Henderson taking over the business from his father and the company growing into 44,000 square feet at the same location with a total of four stores in Spokane and Coeur d’Alene. The product lines, however, have changed with the times. It used to be that backyard pools were simple rectangles of steel-walled, vinyl-lined fun, and hot tubs looked more like wine barrels. Today pools are constructed of steel and concrete, are found in many different shapes and sizes, come with automatic cleaners and water care systems, remote controls, specialty lighting, eco-friendly heat pumps, and an enormous array of tile and liner options including LED-infused water features. Pool World is proud that they have been able to maintain the same level of commitment to their clients and employees throughout the years. Mark Henderson says, “It’s rare to find a company that is able to keep their labor force busy year-round in this industry. We hire a lot of vets and have committed to providing year-round work for all our workers so they can support their families. That’s why we bank all of our capital improvements for the slow season. This keeps everyone engaged year-round and gets our maintenance and expansion projects into the project calendar.” It’s this type of innovative thinking and commitment to the community that has set Pool World apart from the competition for the past 40 years. They thank the Spokane region for all of its trust and ask that the community continue developing and strengthening locally owned businesses by shopping at home. Happy birthday Pool World. We look forward to another 40.
HD VIDEO CONFERENCING MEETUP/TWEETUP Boots Bakery & Lounge Fridays 8 a.m.
"Multimedia Business Training, Video Conferencing, Distance Learning... It's All Right Here!"
THIRD TUESDAY Monthly open networking evening event facebook.com/thirdtuesdayspokane
"This amazing Business Training & Conference Center is a regional jewel"
BNI SPOKANE/CDA Six locations Spokane/CDA that have weekly referral networking breakfasts or lunches. bniinlandempire.com/find_a_chapter.php
SPOKANE VALLEY CHAMBER OF COMMERCE Member and non-member networking events and business meetings. spokanevalleychamber.chambermaster.com
NAWBO (NATIONAL ASSOCIATION OF WOMEN BUSINESS OWNERS) Membership based organization providing monthly speaker and networking events. nawbonw.org SPOKANE REFERRAL NETWORK Membership based referral networking events. spokanereferral.net NATIONAL ASSOCIATION OF WOMEN BUSINESS OWNERS Membership based monthly meetings. nawbonw.org
WINN WOMEN IN NETWORKING NORTHWEST Monthly/quarterly professional women lead generating group. Contact Kim Brown (208) 964-2978. facebook.com/groups/ WomeninNetworkingNW
RESOURCES
SPOKANE EXECS Membership based weekly networking/ business meetings. pokaneexecs.com
ENTREPRENEURIAL
SPOKANE YOUNG PROFESSIONALS Membership based organization providing monthly networking events. spokaneyp.org
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THE BUSINESS NETWORK ALLIANCE Five locations Spokane Valley/CDA that have regularly scheduled networking. meetings. thebna.net
ROUNDUP
GREATER SPOKANE INCORPORATED Member and non-member networking events and business meetings. greaterspokane.org
A
EWI (EXECUTIVE WOMEN INTERNATIONAL) Membership based organization providing monthly speaker and networking events. ewispokane.org
Business meetings, individual interviews, boardroom to classroom, this facility serves the Inland Northwest with formal, superb technology, and multimediatraining excellence. Be amazed at the interactive state-of-the-art, high-definition equipment and experience the professional amenities, services, and capabilities available here. The professional video conferencing can connect you live, faceto-face, and give a truly "global reach" to your meeting or conference.
East 4003 Broadway, Spokane, WA 99202
509-535-7794
Toll Free 1-800-765-9055 FAX 509-536-8965
www.oxarc.com
Grapetree Village | 2001 E. 29th
New Patients Welcome Appointments Available Monday through Friday
509.534.4600
2009-2014 Reader's Survey
BEST DENTIST 2009 - 2015
spring 2016
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Tapio Yellow Flag Bldg Ste #209 104 S. Freya, Spokane, Wa 99202-4866