Christina Kamkosi,
Program Coordinator, Empire Health Foundation
Brandon Haugen,
Director of Business and Property Development, Kalispel Development Company
Jonathan Van Keulen, Co-Founder, Cancer Can’t
FALL 2015 #64 • $2.95 (Display Until December 15, 2015)
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"I think a hero is an ordinary individual who finds strength to persevere and endure in spite of overwhelming obstacles." – Superman Celebrating the "heroic" discipline and commitment of the Inland Northwest's rising stars. Read how these go-getters find balance and who their "super" alter egos are.
vol. 11
on the cover
contents
18 20 Under 40
| issue
20 Under 40 winners, Brandon Haugen, Christina Kamkosi, and Jonathan Van Keulen.
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Cover Art by Colton Worley Worley lives in Spokane where he works as a comic book artist for Dynamite Entertainment. He has worked on such books as The Shadow and Blackcross as well as numerous others. You can follow his work on Facebook at facebook/ coltonworleyartist or on instagram via @coltonworley
fall 2015
14 Thinking outside the grill - spiceologist
38 Balance
Lumbie Mlambo shares with us three reasons why balance is better for our professional lives.
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departments
20 Under 40 Hall of Fame Follow Up. Read how, Spiceologist, a 2013 start-up has handled rapid growth, branding, and launch of new products.
06 Editor’s letter 09 The feed 16 topix 34 the hive 36 legacy 38 equilibrium
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letter words from the
Balance and the Inner Hero
There
editor
are times in a professional’s life when it seems they must possess the ability to manipulate time. How else could they fit the demands of family, career, community and a social calendar into a single week? What has to give? Does anything have to give? In my own experience, there were days I swear I heard a cape flapping in the breeze of my super-human pace. I worked long hours, sat on several boards and committees, went home to care for my family, fell into a restless coma at night, got up and did it all again. Even in times of “staying home” to care for young children, I booked my days with child activities, hobby businesses, and service obligations. That was my life and I thought nothing of it, until I gradually realized it was all I could think of. Surprising questions began to surface. Is this all there is? Why am I feeling dissatisfied? Will I forever have to be the hero to everyone? At the time, I was happy and content with my life, but I was on autopilot. I was blind to the fact I was living beyond the moment, never totally happy with where I was at any given time. I later learned it was because I was way out of balance and alignment with my passions. I’m not talking about neglecting my family or being overly distracted by my career. I’m speaking to a fundamental tsunami of awareness about where I was devoting so much of my time. After some painful introspection and peeling away layers of unnecessary expectations I placed on myself, I found I no longer recognized the person inside. It took time learning how to recalibrate my goals and work on bringing more balance to my life, but it has provided a renewed energy and a more focused pursuit of my passions. That being said, it is my privilege, with my inaugural issue as editor of Inland Business Catalyst, to introduce you to some of the most passionate young professionals in our area. In this issue we celebrate 20 professionals under the age of 40 that were nominated and judged upon outstanding performance. This year’s winners include academics, self-made
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business owners, non-profit passions, and even a couple of professional athletes. Having learned valuable lessons prior to leaving the under-40 age bracket, it is exhilarating to see such a fantastic list of passionate entrepreneurs and professionals achieving their dreams. To shed light on their process and have a little fun with the everpacked-calendar question, I asked each of our winners two questions. How do you balance family, community, career and personal restorative time, and if you could be a super hero, comic book or mythological character who would it be and why? I was pleased with the humor and consideration in the responses. The winners’ answers can be found in our feature section. I think you’ll find these young professionals living their passion, identifying with their goals, and being able to laugh at themselves in the process. As the editor of this publication, I am committed to highlighting individuals, businesses and organizations devoted to improving this community, themselves and those that work for them. I invite you on this journey with me. I want to hear about your challenges, stresses, successes and lessons learned as business owners, executives and entrepreneurs in the Inland Northwest. My door is open. It is my greatest desire that this magazine serve as a resource for seasoned professionals, as well as young executives and entrepreneurs in our community. ~ Robin Bishop
Vol. 11 Issue 4 Fall 2015 Editor Robin Bishop
editor@ibcatalyst.com
Creative Director Kristi Somday kristi@spokanecda.com
graphic Designer/ Traffic Manager Camille Martin camille@spokanecda.com
Photography 7 Second Studio A.JO FOTOGRAFI Green Gables Photography Heads & Tails Photography James & Kathy Mangis Rhianna Michel Paul Siok Starr Images Contributors Dennis Held Colton Worley Business Development Emily Guevarra Bozzi emily@spokanecda.com
VP of Sales Cindy Guthrie
cindy@spokanecda.com
Senior Account manager Jeff Richardson jrichardson@spokanecda.com
Account managers Erin Meenach erin@bozzimedia.com
Julie Lilienkamp
julie@bozzimedia.com
events Jennifer Evans | j@allfortheencore.com Operations director Kim Morin kim@spokanecda.com
accounts receivable and distribution Theresa Berglund theresa@spokanecda.com
Publisher and CEO Vincent Bozzi vince@spokanecda.com
Co-Publisher/co-founder Emily Guevarra Bozzi emily@spokanecda.com
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Inland Business Catalyst magazine is published quarterly by Bozzi Media. 104 S. Freya St., Suite #209, Spokane, WA 99202-4866 Phone: 509.533.5350 | Fax: 509.535.3542 All content Š 2015. No portion of this magazine may be reproduced without the written consent of the publisher. Neither Bozzi Media nor Inland Business Catalyst magazine assume responsibility for errors in content, photos or advertisements.
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Mojo Reprographics Celebrates their First Anniversary by Updating their Branding: Mojo Print
area bu s i n e s s
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& upd a t e s
Mojo is a family-owned, full-service printing company, providing high-quality digital printing, offset printing, graphic design, direct mail services and promotional material. The Mojo philosophy is to fully engage with clients focusing on building lasting relationships. At Mojo Print you will find consummate professionals committed to producing the best possible result with every project. No matter what print project, they will do their best to provide you with the guidance and advice you need and to provide you with reasonable pricing. Mojo plans to continue to expand services to meet client demand, like offering locally produced, less expensive (by 30%) business laser check printing for businesses of all sizes. There is a local number and person at your service. Long-time Spokane residents, Rian and Wendy Lothrop share a passion for the Inland Northwest, the cultural heritage and the current direction Spokane is headed. They enjoy Spokane’s fine dining, art and the terrific entertainment along with the many opportunities the area has for social and networking events that allows them to meet new clients and make new friendships. Under previous ownership, Mojo Reprographics garnered many accolades for top-notch client service, including the GSI Agora Award finalist (multiple years), and Catalyst Gold Award. Current owners Rian and Wendy knew right away that they wanted to rebrand the company to express an expanded array of services. Earlier this year, they updated the logo and changed the name to Mojo Print. As part of the process, they now have a new website that expresses not only the expanded services, but also their philosophy--finding the right solution for each project. Their new website takes advantage of the ever-growing web domains, replacing “.com” with “.solutions." Visit them on either www.MojoPrint.solutions or look for them on Facebook: MojoPrint-Solutions.
Tom Sawyer Country Coffee is remodeling an old warehouse next to Kendall Yards. Their coffee bar, roaster, tasting room and retail shop will be open to the public September 2015. Tom Sawyer sources green coffee beans from farms around the globe, and has spent the last 55 years in the specialty coffee industry perfecting roast profiles and blending amazing coffees. Tom Sawyer Country Coffee is shipped all over the United States. Locally, Tom’s delivery vehicles can be seen delivering coffee to restaurants, coffee shops, office break rooms, non-profits and boutiques. Tom Sawyer Country Coffee is excited to continue to provide great careers and opportunities for the Spokane community from their new location. Please stop in for a visit. Tom loves to talk about all things coffee. See what 55 years of experience does for your cup. www.tomsawyercountrycoffee.com. 608 N .Maple St., Spokane.
the feed
Tom Sawyer Country Coffee Moves to New Location
New GNC Store to Open in 5 Mile Spokane residents Ivan and Erin Ribic will be opening their fourth GNC Live Well franchise location this month in North Spokane. The 1,200 square foot location will be in the 5 Mile Plaza in North Spokane and will employ one full time and one part time associate. Ivan Ribic was previously a manager of local GNC stores until 2011 when he and his wife, Erin, opened their first location in Airway Heights. Subsequently, they opened locations in downtown Spokane and Spokane Valley on Sullivan Rd. during the summer of 2014.
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the feed
New Bank in Town: Washington Federal
For nearly 100 years, Washington Federal has taken a personal approach to protecting clients' long-term financial well-being. With $14.4 billion in assets, and the 10th best capital ratio in the nation, Washington Federal has been headquartered in Seattle since 1917, and is now invested here in Spokane. Member FDIC. There was a time in America when banking was done face to face. When you had a question, your banker was there to give you an answer. That's the kind of banking Washington Federal still practices. They keep all of their loans--so you always know who to talk to when you have a question. www.washingtonfederal.com
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Established Retirement Living Advisor Comes to Spokane: Choice Advisory Services Inc.
Choice Advisory Services, Inc. is all about guiding seniors and their families in the journey of finding care and housing that is necessary to sustain a good quality of life. One-on-one visits with a local representative and guided tours of places that fit the need. With the confusion and fear involved with finding proper care for ailing or recovering family member, Choice Advisory’s services lift a great deal of the stress and bring clarity and organization to the process of finding the right place. Stephen Towles has been with Choice for more than seven years as a Certified Senior Advisor. He is a member of the national society of Certified Senior Advisors and has been helping families in the Puget Sound area. He has helped more than 600 families find the right place and he works with a passion for helping seniors and compassion in working with them and their families. Choice Advisory Services are free to seniors and their families as they are compensated by the communities they refer to and who are contracted by them. Stephen can be reached at 509-499-9296 or at steve@choiceadvisory.com.
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the feed
BrookeCongratulations on this accomplishment, we are so proud of you! Your hard work and dedication to our company and the community is inspiring. We are honored to have you on our team. -Barry, Reed, George and your Baker Construction Family
Established 1951
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the feed
Need Office Space without an Office? Regus Offers Spokane Something New
Regus offers unique office space in downtown Spokane that comes fully furnished so you can start working as soon as you move in. The center’s staff handles your mail and reception needs to help you stay on top of the little things. The Wells Fargo Center at 601 W. First Avenue allows you to lease office space in the middle of downtown Spokane surrounded by a wide selection of restaurants and local attractions. Regus is the global leader in flexible workspace, with a network of more than 3,000 business centers worldwide, that can accommodate any size organization, from solopreneurs, to start-ups and from smaller enterprises to global corporations. Regus offers a community of collaborative, flexible spaces to fit any budget. Regus customers have the freedom to book space for any period of time. www.regus.com.
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CharityCheckin has Been Selected as a Finalist in Startup Competition
CharityCheckin, a micro-donation platform that uses smartphone checkins and social media to drive donations and awareness for charities and foot-traffic and engagement for brands, was selected as a finalist in the Social Impact category of SXSW Eco’s entrepreneurial pitch competition. The Startup Showcase takes place October 5-7, 2015 at the Austin Convention Center in Austin, TX. A simple checkin at any retailer or event triggers a donation to one’s chosen cause and a post to the user’s Facebook newsfeed thanking the supporting brand. CharityCheckin donations are supported by participating brands and is free to both organizations and users. The app is available in both iOS and Android. The company is headquartered in Spokane and Boston. www.charitycheckin.com
Need Help Locating Reliable College Study Partners? CollegeOwlz Offers Unique Service in Spokane Area
CollegeOwlz is an exclusive online marketplace and social networking website where college students can buy and sell class notes, book notes, study guides and textbooks, securely with other students--both from their local campus as well as connected schools. The company was founded in 2014 by a brother and sister team and their investor. All founding members are Spokane locals, with the company’s president being a former Eastern Washington University student. CollegeOwlz strives to become an essential part of college life offering students access to a wealth of peer knowledge as well as the opportunity to make some extra money during the school year. The E-Notes section allows students to sell lecture notes, book notes, and study guides at fixed prices to peers in an easy to download PDF. Before making a final purchase, students can preview a small section of the notes as well as filter posts based on reviews to find the highest quality of study materials. The Books section allows students to post their textbooks for FREE, saving them money, and displaying them in a localized feed sorted by college or connected colleges. CollegeOwlz is preparing for an updated launch to colleges and universities of the Pacific Northwest with new features and additions to the E-Notes & Books section. This fall they will be introducing a partnership with Amazon, providing students with the ability to buy or sell their textbooks immediately if they are unable to find a book or a buyer on campus. Do you know someone in college? Tell them about how they can turn their notes and textbooks into cash. Become a CollegeOwl: the wise way to way ahead. www.collegeowlz.com
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topix Thinking Outside the Grill Spiceologist Top 20 Under 40 Hall of Fame Update
A
by Robin Bishop
lot has changed, and many lessons have been learned, since Pete Taylor found himself on the Top 20 Under 40 list last year as the owner of Spiceologist, a "think outside the grill” approach to all natural spices, gourmet rubs and seasonings. The first major change came when he decided he really couldn’t take this whole thing on himself and began researching a viable partner to carry his vision to the goals he envisioned. After much web surfing, blog-reading, and tenacity, Taylor found a food-blogger with an incredible following, loyal readership, and social media/blogging knowledge right in little old Cheney, Having resigned his position as executive chef at Cavanaugh’s in Priest Lake, he knew he wanted to launch the company in Spokane and scheduled a meet with Heather Scholten for the pitch. Scholten was a match for Taylor’s passion for food, and had the business savvy, marketing sense, and product edge necessary to complete the transition from SavorX spice packages to Spiceologist Blocks and individually packaged sassy seasonings in high demand by retailers and home-chefs, alike. As with all new endeavors, Taylor and Scholten wore whichever hat needed to be worn to accomplish the tasks slated for each day. Scholten spent hours upon hours working on packaging, market research, brand identity, and building a web presence and direct-to-consumer business while Taylor continued to put his mad-spiceologist skills to work creating unique, taste-bud stunning spice combinations, working out manufacturing kinks, and supply chain issues.
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There are basic business principles that are foundational in successful partnerships. When two complete strangers come together to lead a fledgling company, there are some growing pains that will take place. Add to that, the one problem every entrepreneur wishes they had, painfully quick growth, and there will be lessons learned by all. When asked what hurdles they’ve had to overcome in the past 18 months, the partners agreed on the following: • HURDLE: Meshing two strong visionary personalities into a single leadership machine. In the atmosphere of rapid growth and fireextinguishing, roles quickly get blurred. In the early months there were some toe-stepping, just-breathe, they-said-what? moments to overcome. • RESOLUTION: Even when it seems impossible to squeeze one more minute out of the day, make time to clarify roles. This not only removes the he said/she said communication among staff, but also allows some autonomy within the domain of responsibility. It also aids in accountability when seeking answers to issues that may arise. Regularly scheduled management meetings can take on much more clear directives and gain quicker results.
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• HURDLE: Cash flow. Starting a company from scratch is difficult enough, but doing it without commercial financing or investors adds slowing quagmires most may not foresee initially. Spiceologist has run three successful Kickstarter campaigns that have raised about $95,000, but when faced with setting up a manufacturing facility, identifying packaging, prototype expenses, and purchasing the best ingredients to create a unique product, $95,000 just doesn’t get you very far. • RESOLUTION: Whether it be private funds from friends, family, or colleagues, investors, or institutional backing, do the homework and be prepared for major jumps in necessary cash-flow. Plan ahead for growth contingencies and have backing in place so you can move when the company or the market is ready. • HURDLE: Rapid growth. While start-up business plans typically schedule a gradual increase in revenues, most don’t anticipate massive jumps in product demand. Spiceologist started in 1,500 square feet at the old Broadview Dairy, graduated to 2,500 sf on Van Marter in the Spokane Valley, then fall 2015
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quickly had to find new digs allowing 8,000 sf on Cowley downtown. • RESOLUTION: While planning for moderate growth is sensible, especially when approaching financial investors or institutions, you might want to have a contingency plan for exponential jumps in demand and therefore capacity.Spiceologist went from 2014 revenues of $220,000 to an anticipated $1.1 million for 2015. The tides really began to turn when they hit the identity vein. Taylor and Scholten credit their final offering to buyer feedback and, most importantly, Kickstarter campaigns that opened a dialogue with the end user. From the feedback they received they have clarified their target market (85-90 percent women), nailed their branding/packaging (fonts, labeling, etc.), and refined their core product offering prototypes resulting in the Spiceologist Bloc and signature all-natural spice rubs. The winds of change took on gale force status when a broker found them at a large food show in Seattle. When they pitched the name change and shifted branding, demand picked up. They are now sporting contracts with high-end stores like Williams Sonoma, World Market, Huckleberry’s, Home Goods, Sur la Table, Hampton’s Lane, Bed Bath & Beyond, and more coming on line regularly. Additionally, their spices are finding a following in many local restaurants. Chefs at Sante, Mizuna, Wandering Table, Fleur de Sel, Hay J’s, and Central Foods are ordering their products on a regular basis. We look forward to news we may report on Spiceologist in the next few years. It looks like these small fish in a giant pond are positioned to make plenty of waves in food tasteology over the next few years.
BREAKING NEWS: Spiceologist relocated to 125 S. Cowley St. last month and will be offering a retail store-front upon completion of remodel. Additionally, Taylor and Scholten did let a little cat out of the bag during our interview in response to ever-growing specialty diet trends. Spiceologist is launching a new product line called Primal Spice. Not only is this line of seasonings in line with paleo and nutritarian diet lovers (low sodium, low sugar, unprocessed, no preservatives, etc.), it will be offered in smaller packages at lower prices and you’ll be able to find it in more traditional grocery store chains. Learn more about Spiceologist at www.spiceologist.com or stop by their new location and have a look around their new space.
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Personal Attention. Real Results. Lawyers licensed in Washington, Idaho, & Tribal Courts
Congrats to our very own Eowen Rosentrater on being nominated for this year’s 20 under 40! • Business LAW • FAMILY LAW • Criminal Law • employment LAW • Civil Litigation 509.868.5389 | www.eowenlawoffice.com 108 N. Washington, Ste. 302 Spokane, Washington 99201
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Ar t by Colto
n Worley
Each
year Inland Business Catalyst asks our readership to submit nominations for 20 Under 40, a celebration of rising
stars in our region who embody an entrepreneurial spirit, innovation, and excellence in their chosen industry, and who demonstrate a commitment to giving back to the community, as well. This year the winners were selected from an outstanding body of 60 nominees through a review of vetted area professionals and 20 Under 40 Hall of Famers. Since excellence rarely happens without taking some risk, we like to take this opportunity to celebrate these young professionals who are on a fast-track to meeting their goals, and are benefiting our community
2015
in the process. The dedication, enthusiasm, and great style these 20 exceptional professionals exhibit might make us wonder if they may be hiding a bit of “super-human� talent beneath their businessappropriate veneers. Whether aided by a bird, a plane, bullet deflecting bracelets, or just old-fashioned hard work, we celebrate you, class of 2015 20 Under 40!
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Dr. Shelley Redinger: Dr. Shelley Redinger joined Spokane Public Schools as superintendent in the summer of 2012, returning to the community where she was born. She received her B.A. and M. Ed. from Washington State University and her M. Ed. and Ph.D. in Educational Administration from the University of South Carolina.
Amanda Parrish: Watershed Program Director for the Lands Council working to improve water quality, educate the public and landowners, and provide programs supporting plant life that supports water purity. Top 20 Under 40 Hall of Fame 2014.
Steve Stevens: President and CEO Greater Spokane Incorporated overseeing a 1,200-member chamber of commerce and economic development organization. Previously the President and CEO of the Northern Kentucky Chamber of Commerce, he helped the organization achieve a five-star accreditation rating by the U.S. Chamber of Commerce.
Alisha Ainsworth: Nurse Manager at St. Luke’s Rehabilitation Center, the region’s only Level 1 trauma rehab hospital. Alisha manages the inpatient nursing units for both brain and spinal cord injury and oversees the nursing staff. Top 20 Under 40 Hall of Fame 2014.
meet our judges Elizabeth Vercic-Scott: Physician Recruiter, Rockwood Health Systems, a progressive, physician managed and expanding multi-specialty clinic, established in 1930 consisting of more than 300 providers in more than 30 specialty areas and locations.
Harry Sladich: Executive Vice President Hotel Operations and Sales for Red Lion Hotels Corporation and is the driving force behind company-wide sales initiatives in national and international markets, in addition to leading the team in hotel operations for nearly 2,300 employees at more than 50 hotels.
Kristin Goff: President, Wendle Motors a family owned and operated business since 1943. Wendle is committed to serving the automotive needs of the Inland Northwest by creating an atmosphere of trust, respect, and ethical values for employees, customers, and community.
Jonathan & Becky Van Keulen, Co-Founders, Cancer Can’t What are some of your professional highlights? Jonathan graduated from EWU and immediately went into private banking at Wells Fargo, then worked at Washington Trust Bank where he specialized in a doctor’s loan program and general mortgage sales with partner Scott Rudy. Becky graduated from WSU and pursued a career in residential design for Camden Homes. She then launched her own design business that allowed more flexibility for the family. Their world shifted on its axis in July of 2014 when Jonathan was diagnosed with a rare and aggressive form of cancer. With neither really able to work, and the ramifications of this serious illness staring them in the face, they both put all their energy into starting a non-profit, Cancer Can’t, designed to serve adult oncology patients in the Inland Northwest. Their first project for 2015 is a $100,000 remodel/update to the oncology floor at Providence Sacred Heart and they are setting their sights on becoming the first charitable pharmacy in the state in 2016. They now work alongside Senator Kevin Parker in creating a bill that would help cancer patients in need of medication and change Washington law to help those in need. What community organizations or industry programs are you involved in? Outside of our own, we are involved in Heart Walk/American Heart Association, AIM (mother’s ministry), and children’s ministry volunteering. How do you balance career, community service, and personal/restorative time? Cancer Can’t was started when we were last in the hospital. It gave us something positive to put our efforts toward. We are now back to that original focus with our current situation. It, selfishly, makes us feel better and helps us keep moving forward. If you could be a mythological, comic book, or super hero character, who would it be and why? Jonathon would be Superman, hands down! At three he was thrown from a car during an accident wearing my superman pj’s. He’s had a connection with him ever since. Becky would be Lucy from Despicable Me 2. Their boys say that she takes care of her little minions and loves a bald guy (Jonathon) just like Lucy! photo by Starr Images
Sara Clements-Sampson, Community Benefit Manager, Providence Health Care What are some of your professional highlights? As the Community Benefit Manager for Providence Health Care, I am responsible for coordinating and conducting Community Health Needs Assessments in two counties covering five hospitals. I develop relationships with community partners to address community needs and facilitate relationships with core leadership. I help develop and prioritize community efforts to address identified community needs in relationship with Providence Health Care. In 2014, I was responsible for making recommendations on $1.6 million in cash donations. What community organizations or industry programs are you involved in? I have been involved with Emerging Leaders Society, Junior League, Community Health Assessment Board, Priority Spokane, Community, Housing and Human Services, Spokane County Mental Health Advisory Board and Planning Committee, School Health Care Association of Spokane County, Spokane Regional Homeless Governance Council, Spokane Homeless Coalition, Providence Community Wellbeing Team, and the Medical Clinics Committee. How do you balance career, community service, and personal/ restorative time? Boundaries are key. If I make a commitment to my family, it’s priority. If I make a commitment to work, then family understand that it’s important. I make sure to wake up before everyone else, get my workout in and start my day on the right foot. Having a great teammate helps, as well. If you could be a mythological, comic book, or super hero character, who would it be and why? Wonder Woman! By identifying needs, I uncover many injustices in our community and I get the privilege of working with many creative and passionate people to address those injustices. Plus, who wouldn’t want an invisible plane and bullet-deflecting bracelets?
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photo by Heads & Tails Photography
Brooke Baker, Business Development, Baker Construction and Development, Inc.
What are some of your professional highlights? I went to work for my dad nearly two years ago doing something that comes very natural to me: meet new people and help them blow the roof off their goals. I’ve assisted our team in completing a new 18,000 sf Pet Emergency Clinic and Referral Center, and a 16,000 sf mixed retail/ office development at Third and Division. Before my first day in the family business, I worked for State Farm as a corporate consultant to help drive retention techniques, implement acquisition strategies, and help create office efficiencies for 30 offices in my territory. What community organizations or industry programs are you involved in? I’ve worked with Blessings Under the Bridge, Emerging Leaders Society Board for the United Way, and WSU Cougar Athletic Fund. Next year as I embark on my journey with Leadership Spokane. How do you balance career, community service, and personal/restorative time? It’s a delicate dance to juggle all three and never easy when you’re trying to excel in each. The key is making sure I’m doing so in a healthy manner. I strive to not be the “get ’er done” girl. It becomes counter-productive. I also spend family time golfing and at Priest Lake, and losing myself in others’ reality (reality TV junkie). If you could be a mythological, comic book, or super hero character, who would it be and why? I am taking a different spin on this question and going to have to go with Bella Swan from the Twilight series. The inner 12-year-old girl in me loves anything and everything to do with vampires, climbing trees, and crushing on the Cullen Family.
photo by A.Jo fotografi fall 2015
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Eowen S. Rosentrater, Principal/Attorney at Eowen S. Rosentrater What are some of your professional highlights? I attended Gonzaga Law School, was selected for Law Review, and elected to serve as the Marketing/Articles Editor on the Board. The next two years I served as class representative to the Student Bar Association. After Gonzaga I practiced law at Winston & Cashatt for four years, leaving when I started my private practice. I am licensed in Idaho and Washington States and in several federal and tribal courts, allowing me to serve the Colville Tribe for two years. I have steadily increased the size of my private practice currently employing eight staff and assist with my fiance’s winery in Walla Walla. What community organizations or industry programs are you involved in? Currently I am a member, do committee work, or sit on the board of Washington Association for Justice, Board of Governors, Washington Women Lawyers - Judicial Evaluation Committee, Junior Achievement, Planned Parenthood, Spokane Bike to Work Week, Spokane Humane Society, and the NW Justice Project. How do you balance career, community service, and personal/restorative time? Between my fiance’s winery in Walla Walla and my practice, we utilize the businesses to support our many joint community service interests, often using our businesses to raise funds for organizations. Beyond our business and community service interests we enjoy all of the seasonal outdoor activities Spokane offers. If you could be a mythological, comic book, or super hero character, who would it be and why? My namesake, Eowyn, from Lord of the Rings. My mother read the books in college and loved the character Eowyn for her strength, bravery, and demand for equality. I was raised by a family that consistently encouraged me to be fearless, stand for what I believe in, and take on challenges because they are all surmountable. Pretty noble stuff. photo by Green Gables Photography
Kayla Haas, Amazon Docketing Team Lead/Isagenix 1 Star Silver Circle Consultant, Lee & Hayes, PLLC/Isagenix What are some of your professional highlights? In the past two years I have been part of the small team at Lee & Hayes that developed and implemented new docketing procedures for Amazon’s pending patent applications. I am the team lead specializing in docketing Amazon’s international patent applications, and work alongside three other women who do the same for Amazon’s domestic patent applications. Additionally, I have helped embolden young entrepreneurs age 18 to 35 in Spokane by hosting weekly meetings and building a social media community to support, educate, and inspire based on the Isagenix START movement. What community organizations or industry programs are you involved in? I am active in Blessings Under the Bridge, Eastern Washington SheJumps, and Inland Northwest Wildlife Council. How do you balance career, community service, and personal/ restorative time? Every day I strive for professional time management to facilitate reaching my goals. I say yes to things that get me closer to my goals and are aligned with my passions. I say no to things that don’t. It’s that simple. Saying yes to the wrong thing (or everything) limits your life more than saying no will! Once I learned the art of saying no, things began to change. If you could be a mythological, comic book, or super hero character, who would it be and why? A customized Wonder Woman with the drive and passion of my mom, the inspiration and humanitarianism of Jane Goodall, the ingenuity and persistence of Sara Blakely (Spanx creator), the humor and outlook on life of Ellen DeGeneres, the philanthropy and business acumen of Oprah, and a touch of Beyonce’s fierceness.
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photo by 7 Second Studio
Taylor Siok, Pastry Chef, Luna Restaurant What are some of your professional highlights? I graduated with honors from The Culinary Institute of America in Hyde Park, New York. While there, I worked under Chef Francisco Migoya. After graduation, I joined the pastry team at Restaurant Daniel in NYC, ranked one of the top 50 restaurants in the world. In Spokane, I helped open Common Crumb Bakery as head bakery chef. Currently I am the pastry chef at Luna where I practice true farm to table preparation. My goal is to elevate desserts in Spokane restaurants through exemplifying advanced techniques, showcasing minimally processed foods and utilizing localized ingredients. What community organizations or industry programs are you involved in? I’m currently involved with catering for Friends of Manito Park and Riverfront Park, supporting local, sustainable farming, and elementary school chess volunteer tutor. How do you balance career, community service, and personal/restorative time? I enjoy my work so it is not so much of a drain, and am productive with time allotted to each area of my life. My passions are infused in all facets of my life, so there is no real separation. I am passionate about localism and sustainability and everyone in my life either knows I am, or is too. If you could be a mythological, comic book, or super hero character, who would it be and why? Aragon from Lord of the Rings for his undeniable leadership skills and fearlessness.
photo by Paula Siok fall 2015
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Stephanie Zimmerman, Attorney, Luna Legal, LLC What are some of your professional highlights? After graduating highs school with my AA degree, I completed my BS at Gonzaga and attended Gonzaga Law School passing the Bar at 23. While completing mediation training at the Fulcrum Institute DRC, I was offered a job helping recently incarcerated individuals reintegrate into society, in collaboration with SNAP and WorkSource. This is how I met Mari Luna. The two of us opened our own practice in Family Law/Estates and Alternative Dispute Resolution. Additionally, I am the Executive Director of Refugee Connections Spokane responsible for managing grant contracts, fundraising, supervising staff. What community organizations or industry programs are you involved in? I donate time or am involved with Moderate Means, Refugee Connections Spokane, Volunteer Attorney at the American Law and Justice Workshop. How do you balance career, community service, and personal/ restorative time? I am a naturally energetic person, so enjoy keeping busy. After all those years of school, I think I’ve kept that fast-paced, studious mentality. I enjoy taking a kick-boxing class and spending plenty of time with my new puppy. That’s all kinds of good. If you could be a mythological, comic book, or super hero character, who would it be and why? Athena. Although she is identified as the goddess of war and heroic endeavor, she disliked fighting without a purpose, and encouraged others to use wisdom rather than anger and violence. This is the same attitude that I bring to my law practice, encouraging clients to use mediation and remain cordial whenever possible. photo courtesy of Stephanie Zimmerman
Jeffrey Wiberg, President/CEO, Family Home Care
What are some of your professional highlights? I began with Barrett Business Services, was promoted several times, leaving as the area manager for central Washington. I then worked as HR Director for Yakima Regional Hospital until joining Family Home Care as the first HR executive assisting with the growth and development of FHC until becoming president in 2012. In early 2013, I purchased FHC with my family and have grown the company to more than 300 employees. FHC has been repeatedly recognized in the top 100 places to work in Washington State and has received regional and national awards. What community organizations or industry programs are you involved in? I have been involved with the Washington State Home Care Association, Columbia Council for the BSA, Grant County EDC, Leadership Spokane Alumni Committee, Adams and Grant Human Resource Association, State Board for SHRM, and am heavily involved in church volunteer work. How do you balance career, community service, and personal/ restorative time? I am deliberate about balance in my life. I have exceptional staff that I trust to run the day-to-day. I also limit myself to sitting on two boards staying diligent about requests on my time from each. I have five kids who I rotate one-hour, one-on-one time with each evening. That leaves me one night a week for date night with my wife and one day a week for myself. If you could be a mythological, comic book, or super hero character, who would it be and why? Jean Valjean from Les Miserables. I love his belief in redemption and constant self-improvement, his genuine concern and care for his employees, willingness to admit when he was wrong, and admire his determined pursuit to care for his family. Perhaps not a quintessential super-hero, but one of mine nonetheless.
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photo courtesy of Jeffrey Wiberg
Christina Kamkosi, Program Coordinator, Empire Health Foundation What are some of your professional highlights? I completed my BA and master’s at African Bible College. I moved from Malawi five years ago to attend grad school, International Management, at Whitworth. I did an MBA Fellowship and was Project Manager for the president of Empire Health Foundation (EHF) right after graduation then went to work for CommunityMinded Enterprises as an In-Person Assistor. EHF recruited me and sponsored my work visa in October of 2014. I work as a program coordinator for responsive grants and capacity building programs. What community organizations or industry programs are you involved in? I work with Emerging Leaders Society through United Way, Spokane Parks Foundation, Blessings Under the Bridge, City of Spokane, Martin Luther King Jr Family Outreach Center, Women of Achievement (YWCA), Christmas Bureau, Spokane Gives, Refugee Connections, World Relief, Calvary’s Soup Kitchen, and last year I trained to be an Administrator for Intercultural Development Inventory. How do you balance career, community service, and personal/ restorative time? I am passionate about my work so that helps not make it feel like a job. I am learning to set boundaries on requests for my time, helping prioritize time for friends and family, and am recently aware of needing to care for myself so I can be healthy and happy enough to care for others. I recently began running and like to spend time exploring local parks and other things Spokane has to offer. If you could be a mythological, comic book, or super hero character, who would it be and why? Wonder Woman. I really admire the equality that she stands for. The compassion and respect she has for others no matter who they are really resonates with me AND I could fly home any time I wanted!
photo by James & Kathy Mangis fall 2015
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Josiah Roloff, President, Global CompuSearch What are some of your professional highlights? For 12 years I have worked in digital forensics. My career began with an internship at age 20 and developed into a partnership in the firm. I lead a team of digital forensic analysts and staff who consult throughout the U.S. and overseas. I have provided expert testimony in digital forensics, mobile forensics and computer forensics in state, federal, and military courts overseas and in the U.S. In 2015, the book Mobile Devices: Tools and Technologies was published in which I co-authored the chapter “Mobile Forensics.” Most recently, I was asked to speak at the upcoming Washington State Supreme Court conference in April of 2016. What community organizations or industry programs are you involved in? I am involved with Rotary Club 21, Second Harvest Food Bank, Centennial Trail clean-up, and have served on the American Cancer Society Young Professionals Board. How do you balance career, community service, and personal/ restorative time? Although difficult, I prioritize my day--family, work and community. I am passionate about my community work so it doesn’t feel taxing or burdensome and much of it can include my family. My wife and I do a lot of runs for causes, and as a family we enjoy bicycling. If you could be a mythological, comic book, or super hero character, who would it be and why? Tony Stark, aka Iron Man. Iron Man is fascinating and relatable because Tony Stark is simply a man. Other than a high level of intelligence, Stark was not born with any special abilities. Ultimately, Stark’s intelligence, larger than life personality, and evident compassion for those less fortunate, make him my clear choice. photo by Rhianna Michel
Sara Desautel, Senior Account Director, Desautel Hege What are some of your professional highlights? I completed a BA with an emphasis in journalism from the UofW. During college, I interned at the Department of Defense and Department of Veteran’s Affairs, receiving a scholarship for public policy courses at American University in Washington D.C. After graduating I was hired as a traveling consultant for my sorority, visiting college campuses around the nation. I spent time as an anchor, reporter, and producer in southern Oregon and central Washington before joining Desautel Hege. Last year, I pursued and attained my Accreditation in Public Relations. Recently, I’ve been a regular guest on “The Moms” on Spokane’s KAYU-TV. What community organizations or industry programs are you involved in? I am an enrolled tribal member, Confederated Tribes of the Colville Reservation, and currently work with Spokane Humane Society, Spokane Housing Ventures, Delta Gamma Spokane Alumnae Chapter, and Public Relations Society of America. How do you balance career, community service, and personal/ restorative time? I take balance day by day, prioritizing every morning, making lists and tackling the hardest, scariest thing first. I’m lucky to have a job that allows me a lot of social activity and family involvement. My community involvement also allows me to build relationships that spill over into my family and professional life. If you could be a mythological, comic book, or super hero character, who would it be and why? April O’Neil from Ninja Turtles. I really like her because she has a strong nature, she’s independent, and has a passion for her work—that’s me! Also, she worked as a television news reporter (just like me).
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photo courtesy of Sara Desautel
Brandon Haugen, Director of Business and Property Development, Kalispel Development Company What are some of your professional highlights? I graduated from the University of Wyoming and completed my master’s at Gonzaga. Outside of work with KDC, I am also an adjunct instructor for Gonzaga University. With KDC I have found success in identifying business opportunities for the tribe such as the Chevron at Legacy Landing which has paved the way for an additional Chevron store at the corner of Highway 2 and Lyons Road, scheduled to open this month. I also manage the operations for two Fatburger restaurants, The Deli at Northern Quest, Kalispel Linen Services, and am currently working on the 250 acre development south of Northern Quest. What community organizations or industry programs are you involved in? I am currently a member of the West Plains Chamber of Commerce, a member of the Executive Committee at Northern Quest Resort & Casino, and a Kalispel Tribal member How do you balance career, community service, and personal/restorative time? Cancel sleep. Honestly, I’m pretty intentional about maintaining a single focus on each of my priorities. Work, home, fun--I’m supremely focused on what I’m doing at the time. This frees up the need to multi-task. Having played collegiate football, my free time is filled with football, family, fishing, and outdoor adventures. I’m also an avid book reader. If you could be a mythological, comic book, or super hero character, who would it be and why? I’d be a combination of Gandolf and Wolverine. Gandolf for his wisdom and seeking nature, and Wolverine for his courage and sheer strength.
photo courtesy of Brandon Haugen fall 2015
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Mercedes Montoya, Account Manager & NASM-Certified Personal Trainer, Reliant LifeWorks Pharmacy & Wellness Clinic What are some of your professional highlights? In the past year I have been working closely with the American Heart & Stroke Association, Go Red for Women, and will be chairing the 2016 Spokane American Heart & Stroke Walk. My science background has given me the ability to help create much of our educational and marketing materials at Reliant LifeWorks as well as pharmacy protocols that enable us to provide our patients with the safest products to better their health. Working with the U of W Athletic Department gave me the skills to build website tools allowing us to extend healthcare to a more widely accessed platform. My work as a personal trainer allows me work with individuals on their health and has lead me to begin the process of becoming a Registered Dietitian. What community organizations or industry programs are you involved in? Outside of service work associated with my job, I coach varsity volleyball at Shadle Park High School and Spokane Splash Volleyball. I am a U of W Peer Health Educator, and member of Alpha Gamma Delta Sorority. How do you balance career, community service, and personal/ restorative time? Coaching volleyball is my “downtime” so my community service involves my passion. My boyfriend and I have similar interests, like running, allowing us to spend time together while we do things that balance our lives. If you could be a mythological, comic book, or super hero character, who would it be and why? Catwoman. She is strong willed, independent, strong and athletic. She keeps up with the boys! Having grown up with older twin brothers, I was always trying to keep up . . . well actually I was trying to get ahead of them! photo courtesy of Mercedes Montoya
Josh Quisenberry, Director of Accounts, FLEXHIBIT What are some of your professional highlights? Most recently, I applied for, and was awarded, a modest $3,500 grant from Washington State Export Services to increase FLEXHIBIT export services. This allowed attendance at the European Network of Science Centers and Museums (ECSITE) conference in Italy. It provided invaluable insight and experience about our industry. I also executed FLEXHIBIT’s first international sale recently, selling $77,000 worth of exhibits that were produced here in Spokane. What community organizations or industry programs are you involved in? Rotary Club 21 serving on three committees: New Generations, Civic Affairs, and the Program Committees; Safety Net; and a “hacker/maker” group called SpokaneCreate. How do you balance career, community service, and personal/ restorative time? I balance everything a couple ways. I have a supportive work environment that allows me to have a flexible schedule and maximize my time volunteering. The other super important thing is my time with my wife Kim Quisenberry. She is beyond supportive and often joins me in attending events. If you could be a mythological, comic book, or super hero character, who would it be and why? Earth “planeteer” from the show Captain Planet. There were five rings that gave each of the planeteers’ powers: Earth, Fire, Wind, Water, and Heart. Earth had the power to make caves, move mountains, and basically anything else that comes with controlling the ground.
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CATALYST | www.ibcatalyst.com
photo courtesy of Josh Quisenberry
Christopher Herzog, DDS, MS, Partner, The Children’s Choice Pediatric Dentistry; Manager, Oral Defense LLC; Member, Carnell Herzog LLC What are some of your professional highlights? BS degree, Gonzaga, DDS degree, U of W, MS degree and Certificate of Specialty in Pediatric Dentistry, Ohio State University and Columbus Children’s Hospital, Board Certification in Pediatric Dentistry. I testified in front of the Washington State Legislature during the 2011 through 2014 political sessions as the dental expert representing the Washington State Dental Association. I was Issued United States Patent #: 8815952 for Chlorhexidine Antiseptic. I am running a Phase II clinical trial to determine the healing potential of Oral Defense Toothpaste on chemotherapy induced oral mucositis. What community organizations or industry programs are you involved in? Spokane District Dental Society, Washington State Dental Association, Washington Dental Insurance Agency, Western Society of Pediatric Dentistry, Washington State Academy of Pediatric Dentistry Foundation, and Washington East Soccer Club. I also provide oral health lectures for preschool and kindergarten students at the Northeast Youth Center and St. Thomas More grade school in Spokane. How do you balance career, community service, and personal/ restorative time? This is something I battle with regularly. My wife is an immense help and support to me. I am high-energy by nature so I usually fill my “downtime” with projects. My community work allows activity with my family, so we get time together while working for something good. If you could be a mythological, comic book, or super hero character, who would it be and why? Leonidas, the Spartan Warrior King. I really admire his total devotion to what he believes in. The Spartans had complete focus on what their purpose was. They were all in.
photo courtesy of Christopher Herzog fall 2015
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Chauncy Welliver, Owner, BoxFit Spokane, BoxFit Yakima, Spokane Party Bus, Running Bear Promotions What are some of your professional highlights? I was a professional boxer who wanted to stay in the game so opened a gym that blossomed into a few more. We were voted #1 KREM 2 Spokane “best of ” and I trained the first Spokane boxer to a national championship in 51 years. I started a boxing promotion and now am working with SWX for future events. Our last event was the first boxing event held at Riverfront Park which had 1,000 attendees. My wife and I then bought Spokane Party Bus, and have taken it from one bus to three. What community organizations or industry programs are you involved in? To be on my boxing team you must volunteer four hours a month with the coaches. I match that spending time with high schools for at-risk youth, and sponsored 2014/2015 Olympic Day for the International Olympic Committee, and the 2014 Mooberry high school track meet invitational. My wife and I support local women’s shelters and food banks. How do you balance career, community service, and personal/ restorative time? This might sound cliché but I never could do it without my wife: my motivation, purpose, and center. As far as down time, we take our daughter to explore different areas of the country, even travel overseas. As far as work, having trustworthy staff really helps alleviate some of the pressure. If you could be a mythological, comic book, or super hero character, who would it be and why? Scrooge McDuck. I know, it sounds terrible, but I admire the guy’s ability to work his tail off and provide for his family. Anyone who knows me is going to know the “Scrooge” part isn’t me.
photo courtesy of Chauncy Welliver
Amy Hunt, Chief Operations Officer, Physzique Fitness What are some of your professional highlights? I became coowner of Physzique LLC in 2008 when it operated out of a 2,000 sf with fewer than 50 clients. I saw a viable offering and great future. Today my husband, Zach Hunt, and I operate six locations, are finalizing two new locations in the Inland Northwest, serving well over 5,000 active individuals. I’ve added 38 additional staff members to help impact our customer’s lives and we’veve been able to give back to the community through donations and volunteer work. We have been featured in several publications like Eve, InHealth and Brides, as well as receiving air time about fitness on local news stations. What community organizations or industry programs are you involved in? I have invested my time in Children’s Village, Red Cross, Youth Work at The Vine, City Gate, Real Life Ministries, Valley Assembly Ministries, various nursing home volunteer work, World Relief, Blessings Under the Bridge, Vanessa Behan Crisis Nursery, Because There is Hope, Beyond Pink, Autism Society and sponsored several school/sports programs for local area districts. How do you balance career, community service, and personal/ restorative time? I love what I do so it doesn’t feel like work most of the time. But we set aside our weekends and travel when we don’t have work events. My husband and I come from close knit families so there’s always family functions to attend. If you could be a mythological, comic book, or super hero character, who would it be and why? I suppose I’d have to say Wonder Woman. Being able to fly and have super human endurance could definitely be useful.
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photo courtesy of Amy Hunt
Katie Scofield, Communications Specialist/ Financial Literacy, Numerica Credit Union What are some of your professional highlights? In just over a year at Numerica Credit Union, I built a financial literacy youth program, and recently partnered with the MLK Jr. Center to provide a six-week money management course for their teen leadership program. Last year, I mentored students from Spokane Community Colleges. Previously I was with Community Health Association of Spokane (CHAS) as part of a two-person Marketing/ Communications team. What community organizations or industry programs are you involved in? I work with the Numerica Community Involvement Committee allowing participation in many volunteer events: Annual Employee Auction and the Numerica CU Fit Committee. I am also involved with Women of Blessings, Blessings Under the Bridge, Relay for Life, Team in Training, and the Spokane Homeless Coalition. How do you balance career, community service, and personal/restorative time? I am lucky that I have a job that allows my family to attend events and causes with me. We all work with Blessings Under the Bridge, as well. Completing my MBA program while juggling a full-time job, with kids, and community commitments is a constant pull, but I’ve learned that we all go through busy seasons and to do the best with the time I have. If you could be a mythological, comic book, or super hero character, who would it be and why? I would have to be a pegasus/unicorn because this is my family’s epitome of magic and beauty. Who wouldn’t want to be a beautiful flying horse mixed with the most mysterious of all mythological beings?
photo courtesy of Katie Scofield fall 2015
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Kristin L. Haile, Senior Global Compensation Manager at Itron What are some of your professional highlights? Since before I was 18 I have gravitated to leadership roles and positioned myself for advancement opportunities. With two previous companies I have experienced rapid growth with multiple promotions. I was hired at Itron based on previous achievements in my field and my ability to learn and adapt quickly. I am currently responsible for all compensation programs for more than 7,000 employees in more than 40 countries. Above all else, I truly value the employees I am fortunate enough to have mentored, learned from, and watched grow, and I value the incredible relationships I’ve been able to build along the way. Without them, my professional growth would have been difficult to accomplish What community organizations or industry programs are you involved in? I am actively involved in North Idaho Boxer Rescue and Washington Boxer Rescue Transport, Northwest Motorsports Spokane, and Junior Achievement. How do you balance career, community service, and personal/restorative time? My entire family is really involved with boxer rescue work, so my family time is woven into some of my community service. I hit the jackpot when it comes to families! They’re great to hang out with. I go through periods where work is really demanding, but stay remind myself I can gain balance in weeks that aren’t so busy. I am a high-energy person by nature so really enjoy having my days packed with activity. If you could be a mythological, comic book, or super hero character, who would it be and why? Daenerys Targaryen from Game of Thrones for her ambition and strength. She also doesn’t want to be what the world has told her she is destined to be . . . the Mother of Dragons. She’s creating her own destiny. photo courtesy of Kristin Haile
Matt Santangelo, Executive Director, Spokane Hoopfest Association What are some of your professional highlights? I played basketball while attending Gonzaga which led to a career and many international sports opportunities in professional basketball. After playing ball, I began my career in business development at Summit Capital. After five years I moved to Moloney & Oneill working in employee benefits consulting, business development, and operations. In 2014 I was provided a leadership opportunity with Hoopfest allowing me to work with AAU programs. Additionally, since 2010, I have been involved with IMG Sports Marketing providing analytics, making promotional appearances, and attending gatherings for Gonzaga University men’s basketball. What community organizations or industry programs are you involved in? I have been or am currently involved with Community Building Foundation, Numerica Credit Union, “Pink Tie Guys” Susan G. Komen, Steve Gleason Classic, Zak! Charity Open, Boys and Girls Club of Spokane County, Gonzaga University Alumni Association Spokane Chapter. How do you balance career, community service, and personal/ restorative time? Support from my wife helps make it happen, and I am fortunate to be involved with an organization that allows family involvement. For balance, I toss in occasional 2,000-mile road trips and make sure I turn my phone off at night to be available for my family. All my years of training helped build healthy routines and habits. This applies to daily balance as well. If you could be a mythological, comic book, or super hero character, who would it be and why? The Dark Knight, Batman. From what I understand of Batman’s story Bruce Wayne made a decision to help his city. He does not have supernatural powers. He is a mortal man who made a choice to engage. And . . . both Bruce and Batman have awesome cars!
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photo courtesy of Matt Santangelo
ST
C
Vote & You
ALY ATBEST of
BUSINESS
BUSINESS
• GOL
D
20
15
could win a
free ad! Prize: Send us your completed survey and you could win a FREE COLOR AD (1/3 page) in Spokane Coeur d’Alene Living or Inland Business Catalyst. If already advertising with us, your ad size will be increased.
2015 Best of Business nominations Give us your opinion about the Inland Northwest businesses and the services they provide. Ballots must be mailed to our office by October 15, 2015. Only one entry per person will be accepted. Your name, address and phone or e-mail must be included, and at least 50 percent of the ballot must be completed for us to count it and for you to qualify for the prize. Personal information will not be used for soliciting of any kind. Attempts at ballot stuffing will be eliminated from the results. All categories may not be reported in the accompanying article. Results will appear in the Winter Issue 2015/2016. 1. Best Employment Agency
12. Best Advertising Agency
23. Best Credit Card Processing
34. Best Promotional Products Provider
2. Best Local Business Man
13. Best Public Relations Agency
24. Best Business Banking
35. Best Maintenance & Janitorial Service
3. Best Local Business Woman
14. Best Print Design Business
25. Best Credit Union
36. Best Office Design Company
4. Best Sign Company
15. Best Web Design Business
26. Best Factoring Company
37. Best Gift Basket/Gift Service Business
5. Best Business Startup (one year or less)
16. Best Computer Repair Business
27. Best Business Security System Providers
38. Best Clothing Store for Business Apparel
6. Best High-Tech Firm
17. Best Printing Company
28. Best Commercial Realty Company
39. Best Office Building / Office Park
7. Best Engineering Firm
18. Best Wholesale Coffee Service
29. Best Business Insurance Firm
40. Best Restaurant for a Business Lunch
8. Best Commercial Architectural Firm
19. Best Florist
30. Best Office Supply Business
41. Best Telecommunications Firm
9. Best Commercial Photographer
20. Best Accounting Firm
31. Best Office Furniture
42. Best Catering Business
10. Best Commercial Construction Company
21. Best Collection Agency
32. Best Trade Show Displays
43. Best Event Facility
11. Best Commercial Landscape Firm
22. Best Law Firm or Lawyer
33. Best Dry Cleaning
44. Best Place to Host a Company Party
Name: __________________________________ Business: ________________________________ Address: ________________________________ ________________________________
Phone:_____________________ E-mail: _____________________
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Tapio Yellow Flag Bldg Suite #209 •104 S Freya Spokane WA 99202-4866
Business Information
third tuesday
a
5+/- Acres
Gene Arger
G.Arger Co. Real Estate Inc.
Phone: (509) 926.5311 | Cell: (509) 844.8814 ggarger@argerco.com | www.argerco.com
& B2C Networking. Free & Fun
Boots Bakery & Lounge
local
Available for Build to Suit
BNI Spokane/CDA
n e t w o rki n g
paper florist. Give flowers that last. (509) 230-1911 | www.paperflowers.com | 301 W. 2nd Ave Seasonal • Wedding • Birthday • Anniversary • Branding • Gift Giving • Home Decor
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CATALYST | www.ibcatalyst.com
gr o u ps
Your everything
Action Coach invites you for B2B
of
Phase II Land
Every third Tuesday of the month
roundup
• Spectacular Downtown Spokane Skyline Views • Rentable Area 61,400 SF • Approx. Land: 4+/- Acres • Built in 1998, Recent updates • Excess parking 3.5 to 1, with two entrances • Minutes to Spokane Airport, Downtown & I-90 • Secured Campus Site • Showings by appointment only
held at Chateau Rive in the Flour Mill 621 W Mallon Spokane WA 5 p.m.-8 p.m. www.facebook.com/ thirdtuesdayspokane MeetUp/TweetUp Fridays 8 a.m.
Six Locations Spokane/CDA that have weekly referral networking breakfasts or lunches www.bniinlandempire.com/ find_a_chapter.php Greater Spokane Incorporated Member and non-member networking events and business meetings www.greaterspokane.org Spokane Valley Chamber of Commerce Member and non-member networking events and business meetings www.spokanevalleychamber. chambermaster.com
The Business Network Alliance Five Locations Spokane Valley/ CDA that have regularly scheduled networking meetings www.thebna.net Spokane Young Professionals Membership based organization providing monthly networking events www.spokaneyp.org Spokane Referral Network Membership based referral networking events www.spokanereferral.net Professional Women’s Networking Group Membership based bi-weekly meetings www.facebook.com/PWNGSpokane National Association of Women Business Owners Membership based monthly meetings www.nawbonw.org Spokane Execs Membership based weekly networking/business meetings www.spokaneexecs.com WINN Women in Networking Northwest
b o o k y o u r h o l i d ay c o m pa n y pa r t y
Monthly/Quarterly Professional women lead generating group Contact Kim Brown (208) 964-2978 www.facebook.com/groups/ WomeninNetworkingNW
6 2 1 w e s t m a l l o n av e n u e , S p o k a n e , WA 9 9 2 0 1 w w w. c h at e a u r i v e . c o m 5 0 9 . 7 9 5 . 2 0 3 0 fall 2015
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LEgacy
Pioneering Tradition
Haggen,
founded in 1933 by Ben and Dorothy Haggen and Doug Clark in Bellingham, Washington, is a community grocer, offering fresh meats and seafood, produce from nearby farms and breads and cakes baked in-store. Haggen has earned a reputation as active participants in the communities they serve, supporting nonprofits and schools through donations and sponsorships. From an $1,100 investment this family-owned grocer found rapid success and grew to operate stores throughout Western Washington and Oregon. Haggen has pioneered many services and products associated with modern grocers. In 1941, Haggen was the first grocery store in the region to offer a self-service meat department. In 1951, it brought customers an in-store scratch bakery. Haggen opened the first in-store FTD Floral Department (1979), became the first grocery store in the area to be open 24 hours (1982), and was the first to have fresh seafood on ice (1986). It was also the first grocery store in U.S. with an in-store Starbucks coffee store (1989). 2015 has proven to be an exceptional year of pioneering growth. Haggen has undergone a rapid expansion, adding 146 stores throughout the western United States, including Arizona, Nevada and California, increasing the total number of Haggen stores from 18 to 164, with 106 pharmacies. The expansion has been an immense undertaking, requiring the coordination of hundreds of employees, vendors, support staff and community partners, as the Haggen brand is introduced to dozens of new communities. The purchase agree-
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ment allowed just 90 days to acquire and convert 146 stores, an incredible achievement. With food trends constantly shifting, the challenge continues to be keeping the selection relevant to the changing tastes of customers. As special diets like gluten-free, low-sugar, non-GMO and hyper-local become more mainstream, it’s up to Haggen to provide the best of the products available to their customers. Haggen buyers are forced to stay on top of trends and new vendors to remain true to their commitment to providing the best locally produced products, as well as interesting new items. In a way, the desires of today’s shoppers have come back around to the values upon which Haggen was founded. In 1933, when Haggen’s first store was founded, shopping local wasn’t something people thought much about. It was just how it was done. The trend in grocery seems to have come full circle focusing on providing local farm-to-grocer products again offering seasonal fruits and vegetables and locally raised meats. Of course, to remain competitive, it became necessary for Haggen to include national products modern customers are accustomed to finding in a grocery store, but Haggen has always stayed true to their commitment to local products and supporting the food producers in their own community. While providing a “typical” community service, Haggen says it is a misconception to lump them in with other grocery store choices out there. Through the product selection, commitment to local food, expertise, friendliness of staff and incredible product quality, Haggen holds that they are simply a cut above the standard grocery store. Haggen confesses they don’t tell their story as much as they could, but their dedication to local schools and nonprofits passes many thousands of its customers’ dollars on to nonprofits and schools in the communities surrounding its stores each year, and focuses on partnering with organizations dedicated to ending hunger, education of children and environmental causes. Haggen boasts it would be nothing without the people who work daily to make their stores warm, inviting, clean and well-stocked.
Grapetree Village | 2001 E. 29th
New Patients Welcome Appointments Available Monday through Friday
509.534.4600
2009-2014 Reader's Survey
BEST DENTIST 2009 - 2014
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equilibrium 3 Reasons A Balanced Life Is A Better Life At Work and at Home, Success Depends on Finding Equilibrium
Life
sometimes can seem off kilter as responsibilities mount and people plow all their physical and mental resources into what seems to be the most pressing crisis of the moment. But Lumbie Mlambo says that’s a good time to take a step back. Everyone has the potential to shine in life’s darkest moments, but the key to achieving goals and an overall better existence is to maintain a balance so that one aspect of your life isn’t consumed by another. While some people might say balance in life is an impossible goal, she disagrees and says when each of us find our equilibrium, we become more productive and a greater asset to our communities. “There’s balance in everything we do, be it walking, talking, eating, sleeping, working or spending time with family,” says Mlambo, editor of Equanimity Magazine (www. equanimitymag.com), an online publication that features inspiring stories of life and success. “For example, look at how we try to deal with our work-life situation. We balance our workload so that we can still make room for other activities, to spend more time with our spouses or our children. We do that because we understand how important it is.” She offers these reasons for why living a balanced life is essential. • The health factor. Staying balanced is a key to a healthier and successful life. Both mental health and physical health benefit, and as a result, so do our overall lives. “When we’re healthy, we’re able to care for ourselves and others in our community,” Mlambo says. • The empathy factor. When we find balance in life, we can better understand the importance of helping the underprivileged, says Mlambo, who grew up in a rural area in Zimbabwe. You begin to realize that someday you could be in their situation, which makes you a more empathetic person. “Your economic situation is like your health,” she says. “Nothing is guaranteed.” • The role-model factor. Sharing our stories – whether it’s a tale of success or even a tale of failure – is important because others can learn from us or be inspired by us as they too strive for a balanced life. “When you tell your story, it empowers, motivates and encourages people to not give up on their dreams and goals,” Mlambo says. “Maybe you think your story is just not that interesting or important. But for someone out there, it may be the spark that ignites them to great things.”
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Mlambo always strove to find balance in her life. But she became even more passionate about it after she suffered a stroke in 2001 that left her partially paralyzed. She since has recovered, but says the event had a profound impact on her and she will always consider herself a stroke patient. “Before the stroke, I thought my life was balanced in a way,” she says. “I mean, I ate healthy foods. I exercised seven days a week. But it was not balanced in the way I wanted. I had been too focused on myself. I realized that life was not just about me, but about others.” Finding balance in life isn’t just a feel-good concept, Mlambo says. As people achieve balance, they realize they have the potential to rise above their circumstances. They can become more productive in their communities and that is good for everyone. “Staying proactive and shifting the way we think can even help the economy to grow and can help create more jobs,” she says. Certainly, maintaining a balanced life may be tougher than ever because technology allows work – emails, text messages, telephone calls – to intrude on people’s “off ” hours. But that’s just all the more reason to make a concerted effort to strive for balance, Mlambo says. She says it’s become popular in some circles to argue that a balanced life is a myth and can’t be achieved. But regardless of their views, she says, most people seem to be trying to bring balance to their lives, even if they don’t think of it that way. “We eat healthy to stay balanced, we get enough sleep or rest to avoid stress, we juggle our daily activities to stay balanced,” Mlambo says. “To be successful in anything we do, we must have some sort of balance.” About Lumbie Mlambo Lumbie Mlambo has a background in project management, computer/software engineering and business analysis. She holds an associate degree in computer science from Indiana University South Bend, and a bachelor’s degree in computer science and mathematics from Texas Woman’s University. She is multilingual, speaking English, Zulu, Ndebele and French.
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Tapio Yellow Flag Bldg Ste #209 104 S. Freya, Spokane, Wa 99202-4866