KATIE HEARN-JAMES
DIRECTOR OF SALES SUPPORT & PARTNER DEVELOPMENT
Katie Hearn-James’ affinity for travel began at a young age. Born in the US, but raised across several Caribbean islands, her father managed some of the Caribbean’s most renowned high-end resorts. This close connection to the islands, affinity for luxury and familiarity with high end travelers ignited a passion for high-end travel that inspires her work today.
For over 17 years, Katie has worked in the luxury travel industry, starting out as a provider of top-notch service on luxury mega yachts to her current role leading partnership development for Lacure. Her obsession in providing “best in class” hospitality won her the position of Chief Stew on highprofile yachts that cruised the Caribbean, Mediterranean, and the US. She then made the leap to villa management on the island of Anguilla, honing the skills she acquired from being out at sea to running luxury villas.
During her time as Director of Operations for Properties In Paradise, she oversaw handling
the entire guest experience in over 15 villas throughout the island. Sensing an opportunity to expand her network, understand the full value chain of luxury sales and broaden her array of skills she moved to Fort Lauderdale in 2020 where she worked for LVH Global as Director of Home Experience in their Luxury Vacation Home Division. Following a successful 3-month trial period, she was swiftly promoted to Senior Director Experience Operations, allowing her to manage the entire Experience Team and their range of complimentary services. In August, 2021, Kaite joined Lacure as Director of Sales Support & Partner Development, where she leads Lacure’s broader partner development efforts as it continues to expand its global footprint. Katie’s knowledge of both the luxury villa industry and “end-to-end” guest experience in addition to her unparalleled destination knowledge allows her to showcase her passion for providing remarkable and unparalleled travel experiences time and time again.
WHY PARTNER
With Lacure?
EXPERTISE
• 40+ years of personal relationships with suppliers and customers
• Global portfolio with 3,000+ villas in over 100 destinations
• Team with extensive product knowledge
• Carefully curated portfolio of Luxury City Apartments
EXCLUSIVITY
• Highest of discretion protecting your privacy
• Each villa fits with Lacure’s premium standards
• Access to unique and exclusive inventory
EASE
• Thorough policies safety for peace of mind
• Option to provide full staff with villas
• Seamless excursions planned from start to finish
OUR APPROACH
To Partnership?
• One-to-one relationship with Katie, your point of contact
• Providing insight and guidance on our villa product
• Access to marketing resources to help support your business
• Training opportunities to educate you on our portfolio and services
• Exclusive benefits, promotions and incentives available to you
WE WANT TO TRANSFORM Your Business
OUR TOOLS
• Product Webinars and Training Opportunities
• Inside Sales Support + Dedicated Sales Resource
• Marketing Resources
• Exclusive Incentives and Promotions
• Familiarization Trips
HOTELS
YACHTS
VILLAS
WHAT CLIENTS ARE SAYING
I cannot thank Katie enough for planning the most unforgettable trip. Every detail was flawlessly executed, from the gorgeous accommodations to each personalized activity. This trip exceeded all our expectations!
Working with Katie was an absolute delight. She went above and beyond to ensure that every aspect of my client’s trip was perfect, even arranging for a last-minute private yacht charter sailing trip to be delivered seamlessly.
Planning my client’s trip with Katie was an absolute pleasure. She was incredibly communicative, friendly, and responsive throughout the entire process. Thanks to her attentiveness, my client’s Italian adventure was a complete success!
-Partner
-Client | London -Travel Advisor | Los Angeles | New YorkJACKSON HOLE
ELITE ESCAPES
COURCHEVEL
PUNTA MITA
COSTA RICA
MIAMI
TURKS & CAICOS
PARIS
ST. TROPEZ
KATIE’S FAVORITES
Continue browsing to see Katie’s handpicked favorite villas all across the globe! Her selection is based on design, location, uniqueness and overall experience her clients have had at the villas!