2021-22 Esthetician Handbook by Lakeland College Canada

Lakeland College

www.lakelandcollege.ca

ESTHETICIAN Student Program Guide

2021-2022

Chair: Office: Phone: E-mail:

Deb Minish BK210 780.806-6167 deb.minish@lakelandcollege.ca

Administrative Assistant: Tiffany Skinner Office: BK200 Phone: 780.871.5482 E-mail: tiffany.skinner@lakelandcollege.ca

Mission: To inspire lifelong learning and leadership through experience, excellence, and innovation. Vision: Transforming the future through innovative learning. Values: Learner Success, Integrity, Respect, Community, Excellence, Innovation

Lakeland College

www.lakelandcollege.ca

TABLE OF CONTENTS Welcome to the Esthe cian Program ............................................................................................................... 3 Graduate Profile ................................................................................................................................................ 3 Important Dates................................................................................................................................................. 4 Lakeland College Services for Students ............................................................................................................ 5 Lakeland College Student Rights and Responsibili es, Polies and Procedures............................................... 6 Grades ................................................................................................................................................................ 7 Esthe cian Program Grade Strip .............................................................................................................. 7 How to Calculate your GPA ...................................................................................................................... 7 Sa sfactory and Unsa sfactory Performance.......................................................................................... 8 Academic Proba on and Suspension ....................................................................................................... 8 Dean’s Honor Roll..................................................................................................................................... 8 Official Transcripts.................................................................................................................................... 9 Final Grades.............................................................................................................................................. 9 Gradua on Requirements........................................................................................................................ 9 Withdrawal and Refund ........................................................................................................................... 9 Esthe cian Program Guidelines ......................................................................................................................10 Outcomes of the Esthe cian Program ...................................................................................................10 Esthe cian A endance Policy ................................................................................................................10 Academic Honesty..................................................................................................................................11 Examina on Policies and Regula ons ....................................................................................................11 Assignment Submission Format .............................................................................................................11 FOIP Procedures for Handling of Student Marks/Assignments/Exams .................................................11 Academic Progress and Evalua on (Punctuality, Learning Plans, Course Credit, Withdrawal).............12 Esthe cian Program Dress Regula ons ................................................................................................. 12 Student Conduct (Classroom, Labs, A tude) ........................................................................................13 Cleaning Du es.......................................................................................................................................14 Assigned Services ...................................................................................................................................14 Drug and Alcohol Abuse .........................................................................................................................14 Cell Phone, Computer, and Other Messaging Equipment Use ..............................................................14 Travel in Inclement Weather .................................................................................................................14 Informa on Technology / Computer Access ..................................................................................................15 Prin ng and Media Services ...................................................................................................................15 Desire2Learn (D2L) ................................................................................................................................. 16 Microso Teams.....................................................................................................................................16 MyLakeland ............................................................................................................................................16 Faculty and Staff ..............................................................................................................................................17 2

Lakeland College

www.lakelandcollege.ca

WELCOME TO LAKELAND COLLEGE ESTHETICIAN PROGRAM Congratula ons on your decision to pursue studies in the Esthe cian program. We welcome you to Lakeland College and wish you success in reaching your goals. This program guide provides important informa on to all students enrolled in the Esthe cian Program. Students are responsible to read the handbook at the beginning of the semester and be aware of the policies and procedures. The Esthe cian program is oﬀered on the Lloydminster campus as a full- me program and is organized into two semesters consis ng of classroom and lab me. When you have successfully completed the program, you will receive a Lakeland College cerﬁcate. You will be able to work in a variety of se ngs including spas, salons, resorts, as well as the private industry.

STUDENTS GRADUATING WITH THE ESTHETICIAN CERTIFICATE WILL:  Have a posi ve a tude about life, work, and people.  Have effec ve verbal, non-verbal and ac ve listening communica on skills.  Be respec ul of the diversity of individuals.  Be an organized, responsible individual.  Maintain confiden ality.  Be able to work with individuals u lizing an empathe c approach.  Be able to develop effec ve customer rela onships to build clientele.  Be a safe competent prac

oner.

 Be ﬂexible, accommoda ng, and willing to overcome diﬃcul es.

Lakeland College

www.lakelandcollege.ca

IMPORTANT DATES FOR 2021-2022 ACADEMIC YEAR September 6, 2021

Labour Day

September 7, 2021

Registra on day—fees due

September 8, 2021

Classes being for Semester 1

September 15, 2021

Last day to add courses

September 27, 2021

Last Day to drop courses. Last day to withdraw from college with a full refund.

October 11, 2021

Thanksgiving Day – College Closed

November 8, 2021

Last day to withdraw from Semester 1 courses with “W” grade or change from “credit” to “audit”.

November 11, 2021

Remembrance Day – College Closed

November 11-12, 2021

Fall break for students

December 17, 2021

Last Day of Semester 1 (for most programs)

December 18—January 4

Christmas Break for Students

December 24—January 3

College closed

January 5, 2022

Classes begin for Semester 2 – fees due

January 12, 2022

Last day to add courses Semester 2

January 25, 2022

Last Day to Drop Semester 2 Courses. Last day to Withdraw from College with full refund of Semester 2 Fees. Last day to withdraw from full year courses with W grade or change from credit to audit.

February 21, 2022

Family Day – College Closed

February 21-25, 2022

Reading Week (spring break for most students)*

March 14, 2022

Last Day to Withdraw From Semester 2 Courses with “W” grade or change from “credit” to “audit”

April 15-18, 2022

Easter Break – College Closed

April 22, 2022

Last Day of Semester 2 (for most programs)

May 27, 2022

Lloydminster Convoca on

Please refer to your class schedule on your MyLakeland account for class loca ons and me. *Not all program have spring break.

Lakeland College

www.lakelandcollege.ca

SERVICES FOR STUDENTS Lakeland College in Lloydminster has many resources to assist you. Please make use of them! Our toll-free number is 1.800.661.6490. Instructors – Instructors are the ﬁrst line of academic support. Personal contact makes the instructors aware of your par cular concerns and interests, allowing him/her to help you succeed (faculty list—page 14).  To email an instructor or anyone at Lakeland College, email addresses are ﬁrstname.lastname@lakelandcollege.ca

COLLEGE NURSE Kim Dary

1116

780.853.8432 Lloydminster campus Thurs mornings—book appointment at library front desk

CONTINUING EDUCATION—check out the website for info on a variety courses and for contact info http://www.lakelandcollege.ca/academics/continuing-education/ FOUNDATIONAL LEARNING— Academic Upgrading and GED prep and tes ng Maricris Subia

2037

780.871.5430

FINANCIAL AID OFFICER—financial assistance, student loan application, scholarship information and budgeting Waunita Collins

1048

780.871.5487

INFORMATION TECHNOLOGY—account information or general technical problems and services Nick Kroeker

2067

780.871.5467

Steven McConnell

2067

780.871.5762

ACADEMIC TECHNOLOGY SERVICE FACILITATOR—D2L support Ma Robinson

2022

780.871.5533

LIBRARY—provides a range of services and resources to meet the teaching and learning needs of the Lakeland College community Ben Harrison

2074

780.871.5797

RECREATION CENTRE—physical fitness and recreational sports Chris King

1093

780.871.5764

RESIDENCE—visit residence office at Residence Village Michelle Gaboury

LV107 780.871.5414

ACCESSIBILITY ADVISOR—exam accommoda ons and peer tutoring Tami Smith

2078C 780.871.5457

STUDENT EMPLOYMENT—student job opportunities vary throughout the year Raelene Hickson

1033

780.871.5526

LEARNER SUCCESS STRATEGIST Karen Harris

2074C 780.853.8425 Lloydminster campus Tuesday and Thursday

COUNSELLOR Chantel Walker

2074A 780-823-8583

WELLNESS ADVISOR Sarah Popil

2074B 780.871.5722

INDIGENOUS STUDENT SUPPORT SPECIALIST Shelley Pewapsconias

2023

780.871.5444 Lloydminster campus Tuesday and Thursday 5

Lakeland College

www.lakelandcollege.ca

LAKELAND COLLEGE STUDENT RIGHTS AND RESPONSIBILITIES, POLICIES AND PROCEDURES Students who register at Lakeland College agree to abide by the rules and regula ons of the ins tu on and are expected to conduct themselves in a forthright and honest manner. Please refer to the website: h p://viewer.zmags.com/publica on/8074d079#/8074d079/1 Lakeland College Policies and Procedures and Student Rights and Responsibili es can also be found at ‘My Lakeland’ www.lakelandcollege.ca/mylakeland—select “Lakeland College Policies and Procedures.” For a general summary, refer to: Lakeland College Academic Calendar h p://www.lakelandcollege.ca/admissions/academic-calendar/

STUDENT RIGHTS AND RESPONSIBILITIES.........................h p://viewer.zmags.com/publica on/8074d079#/8074d079/2 LAKELAND COLLEGE POLICY AND PROCEDURES 5.57 Student Discipline .......................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/4 5.58 Student Grievance Appeal ...........................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/8 5.61 Learning Assessment and Recogni on ........................h p://viewer.zmags.com/publica on/8074d079#/8074d079/12 5.63 Academic Proba on .....................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/14 5.66 Grading System ............................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/18 5.67 Challenge Exams ..........................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/20 5.75 Recogni on of Honours and Dis nc on Standing .....h p://viewer.zmags.com/publica on/8074d079#/8074d079/22 5.78 Academic Suspension ..................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/24 5.80 Security of Student Informa on ..................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/26 5.86 Cancella on of Registra on/ .......................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/28 Withdrawal from College 5.87 Registra on Fee Refund...............................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/30 5.88 Course Selec on Change..............................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/32 5.89 Repeat of a Course .......................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/34 5.90 Supplemental Evalua on .............................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/36 5.91 Formal Re-evalua on of an Assigned Mark ................h p://viewer.zmags.com/publica on/8074d079#/8074d079/38 5.95 Residence Code of Conduct .........................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/38 Code of Conduct Chart .................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/42 5.96 Electronic Device Use ...................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/44 8.78 Access to Informa on and Protec on of Privacy ........h p://viewer.zmags.com/publica on/8074d079#/8074d079/44 Appendix A: Student Record........................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/48 INDEX ......................................................................................h p://viewer.zmags.com/publica on/8074d079#/8074d079/48

Lakeland College

www.lakelandcollege.ca

GRADES Esthe cian Program Grade Strip The Lakeland College Esthe cian Department uses one grading strip. Final marks will be submi ed to the Oﬃce of the Registrar by your instructor in the form of a Le er Grade. This grade will be assigned according to your achievement in a course. Each le er grade has a numeric value. The GPA is the weighted average of grades over a speciﬁc me period, calculated by dividing the sum of the grade points by the sum of the weights of the graded courses. LETTER

D+

C-

C+

B-

B+

A-

A+

0-49

50-52

53-56

57-59

60-64

65-69

70-74

75-79

80-84

85-89

90-94

95-100

POINTS

0.00

1.00

1.30

1.70

2.00

2.30

2.70

3.00

3.30

3.70

4.00

Fail

Minimal Pass

Sa sfactory

Good

Excellent

Esthe cian Program Percent Grade Conversion

How to Calculate Your GPA (Grade Point Average) 1. Collect your percentage (%) or le er grade (X+) marks for each class. 2. Convert each mark to point form using the four-point scale shown below. (%)

0-49

50-52

53-56

57-59

60-65

66-69

70-74

75-79

80-84

85-89

(X+)

D+

C-

C+

B-

B+

A-

A+

0.0

1.00

1.30

1.70

2.00

2.30

2.70

3.00

3.30

3.70

4.00

Points

e.g. HS162

67%

C+ = 2.30 points

3. For each class, mul ply your point score by the number of credits in the course. e.g. HS162

2.3 (3 credits) = 6.9 grade point earned

4. When you have calculated the grade points earned for each course, add them together. HS 162

2.3 (3)

6.9

HS 163

2.7 (3)

8.1

HS 164

2.0 (3)

4.0

HS 165

3.0 (3)

9.0

HS169

2.3 (3)

6.9

Total Grade Points Earned

34.9

5. Add together the total credits from all of your courses. e.g. 3 + 3 + 3 + 3 + 3 = 15 credits 6. Calculate your GPA for this semester: GPA = total grade points earned divided by total credits a empted e.g. 34.9  by 15 = 2.3266666 which is rounded to 2.33

90-94 95-100

Lakeland College

www.lakelandcollege.ca

Addi onal Grading Symbols AC

(Advance Credit)

(Audit)

(Challenge Credit)

(Challenge Fail)

Student failed to demonstrate a sa sfactory level of achievement. No credit earned. Not calculated in GPA.

(Incomplete)

Academic performance sa sfactory but course requirements not completed. A temporary grade awarded in special circumstances to students who require a speciﬁed amount of extra me (maximum six months) to complete course requirements. No credit earned. Not calculated in GPA. Incomplete will be changed to failing grade of F if course work not completed by prescribed deadline.

(In Progress)

A permanent grade awarded when course instruc on con nues a er the prescribed end date for the term. No credit earned. Not calculated in GPA.

(Mark Delayed)

P/F

(Pass/Fail)

(Required to Withdraw)

(Transfer Credit)

(Withdrawal)

Awarded to students with informal learning experience. Student a ended course on a regular basis. Performance not evaluated. No credit earned. Not calculated in GPA. Credit earned for successfully challenging an examina on. Not calculated in GPA.

Awarded as an interim grade in situa ons where marks submission is delayed. Awarded as ﬁnal grade in specially designated courses as stated in the course outline. Credit earned for Pass grade. Not calculated in GPA. Suspension from a course. No credit earned. Calculated as failing grade in GPA. Awarded to students with prior formal learning experience. Student oﬃcially withdrew from the course prior to the prescribed dead line. No credit earned. Not calculated in GPA.

Student withdrew from the course a er the prescribed deadline. No credit earned. Calculated as a failing WF (Withdrawal with Failure) grade in GPA.

Academic Proba on and Suspension Lakeland College students must sa sfy minimum standards of academic performance and adhere to standards for behavior and a endance. Proba on is a method of aler ng students that they are not mee ng these standards and that improvement is necessary. Students who do not meet the condi ons of their proba on or do not have a sa sfactory GPA, may be suspended from the College. (Students may also be suspended or put on proba on for non-academic reasons.) Esthe cian students who fail to meet the minimum requirement of a grade point average of 2.00 or above will be placed on Academic Proba on by the Registrar. Students who have concerns about their academic performance are encouraged to speak to their instructors or Department Chair and to use the resources available such as tutorials, peer tutoring, or the Learning Commons. In order to avoid academic penalty, students must oﬃcially withdraw themselves from courses within the stated deadlines.

Dean’s Honor Roll This is the good news! Full- me students who achieve a GPA of 3.50 and above at the end of a term will be recognized by the Dean of the academic school and will have their name published on the "Dean's Honor Roll" which will be displayed by each school. This is truly an honor!

Lakeland College

www.lakelandcollege.ca

Official Transcripts Official transcripts bare the Lakeland College seal and the signature of the Registrar or designate and are available at the request of the student. The Transcript Request form can be found on the website under campus life. Students should note that most educaonal ins tu ons and employers prefer that the transcript be mailed directly to them by the educa onal ins tu on. To obtain an official transcript, contact the Registrar’s Office.

Final Grades Final grades are typically posted in the week following the end of the semester. Students may view their ﬁnal marks on-line by accessing their “My Lakeland” accounts.

Gradua on Requirements A student must achieve a cumula ve grade point average (GPA) of 2.0 in order to graduate. A student must ﬁll out an Applica on for Creden al in order to graduate. Even if you do not a end convoca on ceremonies, you must complete the form.

Withdrawal and Refund GUIDELINES  Registered students are responsible for comple ng the appropriate paperwork for withdrawal and refund. Missed deadlines due to personal circumstances will be considered on an individual basis.  The decision to waive a ﬁnancial or academic penalty will be made by the Registrar.  Students who are suspended from College forfeit any right to a refund.  Any outstanding balances, ﬁnes and costs of unreturned college property will be deducted from refunds.  Refunds will be returned to government student loans where the student is a loan holder.  The sponsoring agency will determine the refund payee in the case of a sponsored student.  Credit card payments will be refunded to that credit card within six months of payment. All other refunds will be paid by check.

WITHDRAWAL FROM COLLEGE (most full year programs)  Unless otherwise stated, the Refund Period occurs within the first 20% of the scheduled delivery. The Withdrawal Period extends to the 60% point of scheduled delivery. These deadline dates are published in the Academic Schedule and/or the individual program schedules.  Where students do not enroll on Registra on Day (no show), a full refund of tui on and mandatory fees less the tui on deposit will occur automa cally.  Students must submit a completed Withdrawal from College form.  During the Refund Period (up to 20%) the student’s enrolments will be removed from all current or future term courses. 100% refund of tui on and mandatory fees paid less the tui on deposit.  A er the Refund Period but during the Withdrawal Period (21% to 60%) “W” grades will be assigned to all current term course registra ons where no final mark is available. No refund.  A er the Withdrawal Period has ended, “WF” grades will be assigned where no final mark is available. No refund. WITHDRAWAL FROM A COURSE (most semester based enrolments)  Unless otherwise stated, the Refund Period and Withdrawal Periods follow the same mes as stated in Schedule A (above).  Students must submit a completed “Course Selec on Change” form to the Office of the Registrar.  During the Refund Period the student’s enrolment will be removed from the class list. 100% of applicable fees will be refunded to the student’s account.  A er the Refund Period but during the Withdrawal Period a “W” grade will be assigned to the student’s enrolment in the class. No refund.  A er the Withdrawal period has passed a grade of “WF” will be assigned if no final grade is available.

Lakeland College

www.lakelandcollege.ca

ESTHETICIAN PROGRAM GUIDELINES Students who register at Lakeland College agree to abide by the rules and regula ons of the ins tu on and are expected to conduct themselves in a forthright and honest manner. Lakeland College Student Rights and Responsibili es and Student Policies and Procedures can be found at: h p://viewer.zmags.com/publica on/8074d079#/8074d079/1 The following policies are in eﬀect in the Esthe cian Program.

Outcomes of the Esthe cian Program At the comple on of the Esthe cian Program, you will be able to:  Use the theory and lab components to provide safe and competent care to clients of all ages in a variety of se ngs.  Use communica on skills to develop and maintain eﬀec ve interpersonal rela onships with individuals and groups and to impart per nent client informa on.  Demonstrate a clear understanding of the role of the Esthe cian by adhering to professional and agency scope of prac ce, and standards of conduct as deﬁned by relevant legisla on, the professional associa on, and the employing agency.  Take legal, ethical, and moral responsibility and accountability for your own ac ons.

Esthe cian A endance Policy A student is required to a end all classes, laboratory mes (open salon), and examina ons. Absence for any reason does not relieve a student of the responsibility of comple ng course work and assignments to the sa sfac on of the instructor. In accordance with Lakeland College Policy, if an esthe cian student is absent for 25 hours for any por on of the program (theory or lab/open salon classes), the instructors will ﬁll out an absence report and forward it to the program Chair for appropriate follow-up ac on. Unexcused or unreported absences may be cause for dismissal from the program. 

A student will receive a verbal warning for the ﬁrst absence; a student will receive a wri en warning for the second absence; a er the third absence the student will be placed on a learning plan.



Further absences beyond 25 hours will result in academic proba on in the program.



Absences following proba on will result in suspension from the program.



Students must a end all theory and labs for the total allo ed me.

If absent from a theory class, the student is required to phone the instructor or the office at 780.871.5482 PRIOR TO CLASS TIMES. If absent from a lab class, the student is required to call the supervising instructor. Failure to no fy absence from an examina on will result in a zero exam grade. A medical cer ficate is required if absent from examina ons. Without this cer ficate, students will write a supplementary exam, and only receive a mark of a minimum pass. Students under government specific funding must a end in order to qualify for funding. Vaca ons need to be taken when classes and labs are not in session. Holidays will not be taken during class, lab or scheduled prac cum mes.

Lakeland College

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Academic Honesty It is expected that each student honour the principles of truth and honesty in all academic ma ers. Dishonesty in academic ma ers includes chea ng and indirect aiding and abe ng to do so. Students misrepresen ng their work and not ci ng or giving credit to the original author, may be subject to disciplinary ac ons. Plagiarism is the taking and using of other people’s ideas, thoughts, pictures, wri ngs, inven ons etc. as your own. Paraphrasing is pu ng ideas into your own words without changing the author’s inten on. Chea ng or plagiarism in any form is unacceptable. Departments will ensure that students are informed of the College’s stance on academic integrity as a regular part of the orienta on process.

Examina on Policies and Regula ons A final examina on is held in each course unless otherwise stated in the official ICODEV course outline. During an exam, students are expected to follow these department rules:  Items not allowed in examina on area are: backpacks, jackets, hats, pencil cases and electronic devices (including cell phones, laptops, calculators, iPads, etc.) unless authorized by your instructor, Students are to leave these items at the front of the examina on room at their own risk.  Only one unmarked water bo le will be permi ed—no food unless permission is given by the instructor.  No student will be allowed into the exam room more than 30 minutes a er the exam has begun, without acceptable and legi mate reason for the lateness.  Do not touch the exam or exam papers un l instructed to do so.  You may communicate only with the instructor. Copying or exchanging materials between students is not allowed.  Only books and resources that are permi ed by the instructor are allowed in the exam room.  Once you complete the exam and leave the room, you are not permi ed to re-enter the room un l all other students are finished the exam.  You may not leave the room during the examina on period without permission of the instructor.  Any student may be asked to leave before comple ng the exam if suspected by the instructor of dishonesty in the exam.  Viola on of any of the above rules will lead to expulsion from the exam, with a mark of zero on that exam, and possible expulsion from the College.  Scheduled dates and mes for all exams will be adhered to.  Failure to a end a scheduled exam without a legi mate excuse will result in a zero grade. Final examina ons are retained by the College for a period of one year.

Assignment Submission Format Several courses contain wri en assignments or group projects. The outline for each course iden fies the assignments and the mark alloca on towards the final course grade. Assignment/project due dates will be announced by the instructor. If you are unable to submit the assignment on the due date, you must request an extension. Late assignments will be penalized 10% per day at the discre on of the instructor. If you do not hand in an assignment, you will receive a grade of zero. If all assignments are not complete, a zero grade in that course may be issued. Instructors may have specific requirements regarding assignments; please follow specified criteria. Penal es will be assessed against any assignments which do not adhere to the instructor’s format. The amount of penalty will be at the discre on of the individual instructor. Students may be asked to redo assignments if the format is unacceptable to the instructor.

FOIP Procedures for Handling of Student Marks/Assignments/Exams Marked exams and assignments will be returned to students during class me. Marks may be placed on the back page at the discre on of the instructor. If the course is online, your marks may be published online. Instructors may post ﬁnal or interim mark for courses by randomized student I.D. numbers at a speciﬁed loca on. You have the op on of making other arrangements with the instructor if you do NOT want marks/assignments/exams returned in this manner. It is the student’s responsibility to complete the “Student Marks/Assignments Consent Form” and arrange with each instructor for an alternate method to return marks/assignments/exams. 11

Lakeland College

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Academic Progress and Evalua on Punctuality—The first me a student is late for lab, a verbal warning will be given. The second me a student is late for lab, a wri en warning will be done. The third me a student is late for lab, a learning plan/proba on or possible suspension from the lab will result. Learning Plans—If you are having difficulty mee ng the iden fied course goals or clinical performance objec ves, you may be asked to par cipate in a case conference with your instructor. A learning contract called a Learning Plan is ini ated. This ac on plan is a suppor ve tool to assist students in dealing with iden fied problems. This plan includes: iden fied problems; a specific ac on plan required to overcome the problem; a me frame for the problem to be resolved and evaluated. Course Credit—To obtain credit for a course, you must sa sfactorily complete all course requirements. This includes all the examina ons, assignments and lab skills. Course credit will not be given for only parts of a course. Withdrawal from the Program—If you have not met the passing grade for a theory/lab course, you will be withdrawn from the program.

Esthe cian Program Dress Regula ons    

Dress regula ons require students to wear black scrubs, black socks and black closed-toe shoes. Dress regula ons are a requirement in the lab. Clothes must be neat and dy at all mes. Students will be sent home if dressed inappropriately. Clothes must be clean, wrinkle free, and in good condi on or repair.

Lab—Clothing Accessories  Plain black or coordina ng sweaters or warm-up jackets/lab coats may be worn over scrubs but must be removed prior to giving direct client care.  No sweatshirts or hoodies are allowed.  No sweaters with logos are allowed.  Lakeland College scrubs will be available through the bookstore. These scrubs must be worn during all lab, open salon or outside, public ac vi es where students will be comple ng services as a student representa ve of Lakeland College (i.e., Bridal Shows, Fashion Shows, Open House, etc). These scrubs iden fy you as a student and someone who will be performing services as well as prac cing the correct ethics and customer service behavior appropriate for a student and ambassador of Lakeland College.

Footwear Shoes must be predominately black, clean, and in good repair. Shoes should have: non-slip, quiet soles and heels; ﬂat or medium height walking heels; closed toes during labs.

Personal Hygiene and Grooming       

Nails must be clean and trimmed. Nail polish worn must be in good repair. Overall personal hygiene and control of body odors must be prac ced. Hair must be clean, controlled, oﬀ the face, and in no way compromise client safety. Beards and moustaches must be clean and neatly trimmed or the face must be cleanly shaven. Failing to comply will result in being sent home, marked absent with no quotas for that day. Students are expected to wear make-up and have hair styled as appropriate for the Esthe cs Industry. Hands must be washed before and a er each service.

Jewelry  No rings during labs are permi ed.  Bracelets must not be worn (Medic Alert bracelets are an excep on).  A small ﬁ ed watch is acceptable.

Viola on of any of the above will result in:

1) a verbal warning; then 2) wri en warning; then 3) a learning plan. 12

Lakeland College

www.lakelandcollege.ca

STUDENT CONDUCT Classroom You are required to:         

Be punctual for class – note that me missed will accumulate towards 10% absence. Prepare for classes by working through the learning ac vi es to be covered in class before the class. Prepare for classes by no ng any informa on that you were unable to find or that needs to be clarified. Seek clarifica on as needed from the instructor. Par cipate in class discussions. Be a en ve and respec ul of the opinions of others. A end all classes. If you are absent from class, it is your responsibility to pick up handouts and/or review videos that you have missed. Cell phones are not permi ed in the class or lab.

Labs All labs are compulsory. You are required to:                

A end all labs and be punctual (15 minutes early). Provide a medical cer ficate if you have to miss a lab session. Call and no fy staff of your absence from the lab session prior to scheduled lab me. Come prepared for all skill labs. Dress according to the dress policy (wear black scrubs; wear closed-toe shoes; no running shoes allowed). Be prepared for all assignments. Perform only those skills that have been taught in the labs and are allowed by the salon. Seek out instructor supervision if performing a skill for the first me in the salon area or for help as needed. Perform independently only those skills that have been assessed by the instructor and for which the instructor has given you permission to perform independently. Report appropriately to the instructor. For health reasons do not sit or lie on the beds unless par cipa ng in demonstra ons or prac ce. Put away equipment and supplies and clean the work area used following the prac ce of Esthe cian skills. Have an instructor present or permission of an instructor to be allowed in the lab. Wear a mask if you are ill. Students cannot refuse clients. If late for lab, you will be assigned cleaning du es for the dura on. No quotas will be earned.

A tude  Treat supervisors, clients and fellow students with respect.  Students cannot refuse clients.  Students will be required to perform speciﬁc services either for clients or classmates. Students must not refuse a service or they will be dismissed from class and marked absent.  Only involve yourself in professional conversa on while in the salon. Save your personal conversa on for outside the lab/salon.  Be respec ul and professional when there is a client in the salon. Remember this is a working salon you are training in and your a tude reﬂects the salon as well as Lakeland College.  Zero tolerance for the or vandalism to salon property.  Demonstrate a posi ve a tude; operate as a team member.  Maintain a success-oriented a tude.  Demonstrate characteris cs of self-mo va on.

Lakeland College

www.lakelandcollege.ca

Cleaning Du es      

Safety and cleanliness standards will be adhered to at all mes. Every student will contribute to keeping the lab safe and clean. Students will be assigned cleaning du es to grow their knowledge of a working day spa. Cleaning du es will allow students the opportunity to learn how to operate a successful and well-maintained spa. The jobs will consist of daily and ongoing cleaning, laundry and dispensary du es. Cleaning du es will be done a er each service or at the end of each day.

Assigned Services  All services must be performed under the supervision of an instructor.  All work must be evaluated by an instructor.

Drug and Alcohol Abuse Students are not to be under the inﬂuence of illicit drugs or alcoholic beverages during classes or lab skills me. Students will not be permi ed to work on clients if they show obvious signs of alcohol or illicit drug use within a 24 hour period. Penal es of suspension or expulsion may be issued if this regula on is not adhered to.

Cell Phone, Computer, and Other Messaging Equipment Use To provide an opportunity for students to prac ce proper decorum and courtesy for workplace use of cell phones, computers, and other messaging machines (and to prevent distrac ons in the classroom), Lakeland College enforces the following policy to restrict their use:  The use of cell phones, blackberries, and other messaging equipment is prohibited in the classroom and exam rooms.  Students will keep messaging equipment turned off and in their backpacks/book-bags in the classroom and exam rooms.  Students will restrict their computer work to only authorized use in the classroom and exam rooms. Authorized use is dictated by coursework and instructor guidance. Unauthorized use includes checking email messages, playing games, blogging, and opening so ware that is not required at the me for the class or the exam.  Permission to use any electronic device for video or audio recording must be sought for the instructor of the course for privacy reasons. Disciplinary Ac on:  Any student who violates this policy may have his or her phone or other messaging equipment confiscated.  On subsequent viola ons, the student may be removed from the course and will receive an RW (Required to Withdraw), a failing grade, in the course.  Students who are caught with message machines in a test situa on will be given a “0” grade on the exam or course if it is a repeat offense.

Travel in Inclement Weather Absences due to weather and road condi ons will be reviewed by the instructor. Students should use discre on and can call the department or check the Lakeland Facebook page (Lakeland College Canada) to check if classes have been cancelled.

Lakeland College

www.lakelandcollege.ca

INFORMATION TECHNOLOGY IT (Informa on Technology) is located in The Commons in Alumni Hall on the Vermilion campus and Room 2067 beside the Library on the Lloydminster campus to assist your Monday to Friday 8:15 am to 4:30 pm.

Remember to bring your student ID card with you when coming for assistance. We require photo iden ﬁca ons to make changes to student accounts.

When using a Lakeland computer, please remember to save all your work to either your Microso OneDrive or to external storage such as a USB stuck. Anything saved to the computer's hard drive is erased when you log oﬀ the computer. This includes areas such as the C: drive and Desktop.

Before accessing the Computers or WIFI (LLC-BYOD) you will have to log in with your Lakeland College student email account which was created for you already when you signed up to be a student.

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The account will be ﬁrstname.lastname@edu.lakelandcollege.ca The password will be LLC! Followed by the last 4 digits of your student ID number (example: Student ID 00001234’s password would be LLC!1234)

A er you log in the ﬁrst me, the system will prompt you to change your password. Your password has the following requirements:

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Minimum 7 characters Capital le er Special character Neither your ﬁrst nor last name

A er this is complete, you now have access to College computers and WIFI (LLC=BYOD) with you username and selected password. Once you set a unique password, you will also have access to Lakeland Learning pla orms, D2L and Microso Teams.

Prin ng Services You start the year with $5 in prin ng credits on your account. You may use these when prin ng from the computer labs and library computers. Addi onal credits may be purchased from the bookstore. These credits are non-refundable so be sure not to buy too many at a me.

Media Services The Media Services department oﬀers fully equipped graphics worksta ons available for student use, lamina ng, colour prin ng, and computerized edi ng equipment. With valid instructor authoriza on, equipment may be borrowed free of charge for class projects. It may also be rented for personal use.

Lakeland College

www.lakelandcollege.ca

Accessing D2L D2L is the main portal for all your course materials, content, resources, quizzes, and instructor communica ons. h ps://www.lakelandcollege.ca/campus-life/get-connected/d2l/

The login to D2L will be the same as your Teams and student email.

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Accessing Microso Teams Microso Teams is use for Live lectures and recorders. Accessing teams at Lakeland is a simple process.

It starts by downloading and installing the Microso teams App on your personal devise (PC, Mac) which you can access here h ps://www.microso .com/en-ca/microso -365/microso -teams/download-app and on your iDevice or Android in the app store.

The next step in logging in with your Lakeland College student email account.

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A er you have successfully signed in, you can add yourself to your classroom Team using the Link or Team code your instructor has provided to you via your course on D2L. From that point on, you will use you Lakeland College Edu email to access your Teams live lectures and recording through the installed program on your device.

Accessing MyLakeland Lakeland students can access their student records online to verify enrolment in classes, pay tui on and residence fees with a credit card, check grades and update personal informa on in real me-and on their own me-with the launch of the self-serve portal, MyLakeland.

If students have ques ons, go to www.lakelandcollege.ca/mylakeland/FAQ.aspx. If students have diﬃculty ac va ng their account or have forgo en the password, they should email the Help Desk at myLChelp@lakelandcollege.ca.

Lakeland College

www.lakelandcollege.ca

FACULTY AND STAFF The Health and Wellness Department faculty and staﬀ welcome you to Lakeland College. We look forward to our educa onal partnership throughout your journey. We encourage you to seek our assistance and support as well as other College resources in achieving your goals.

Health & Wellness faculty and staff offices are located in BK200. All faculty and staff can be reached by email at firstname.lastname@lakelandcollege.ca. You can also contact the Administra ve Assistant at 780.871.5482.

Regular oﬃce hours are from 8:15 am to 4:30 pm, Monday to Friday. Statutory holidays are observed.

Have a wonderful year!