Logistics - Travel - Hospitality - Retail - Foods - Power - Hotels Vehicle Rental - Restaurants - Distribution - Ship Broking - Property Maintenance
Providing support services to the corporate sector in West Africa Stellar Group operates in the dynamic and fast-growing region of West Africa, specifically Ghana, Burkina Faso and Nigeria with a presence via agents in the wider sub-region. We provide a diverse range of essential support and value-added services to industry and to the corporate sector and also operate a number of self-standing consumer-facing business products. Through its association with its sister company “Hull Blyth Group�, Stellar has over 170 years of history and pedigree in West Africa and is a strong, transparent and trusted brand. Locally registered in both Ghana and Nigeria, Stellar is compliant with all local content and other legislative requirements. As such it is recognised by the regulatory authorities as an approved service provider. Convinced of the continued economic rise of the region in the long term, Stellar remains committed to continued investment and further diversification of its product range in West Africa.
Mike Ankuma Chairman of the board
Logistics Many organisations active in the region operate extended supply chains from bases or suppliers overseas; this can compound the difficulties of working in an already challenging environment. Recognising these issues, Stellar has developed a full suite of services which support and add value to clients’ operations.
Ranging from advice on the preparation of documentation to shippers, to the final delivery of imports to the client’s site, Stellar Logistics manages and drives the whole logistics chain to ensure on-time and on-budget delivery. Active in Ghana within the oil and gas and mining sectors, we provide an unparalleled level of service to our customers across our product range. We operate in total compliance with FCPA guidelines and adhere to the UK Bribery Act. In addition, Stellar Ghana is TRACE certified, a testament to our transparency and accountability.
www.stellar-africa.com
Clearing and Forwarding From a clearing and forwarding perspective, we offer:
• Provision of plant and equipment such as cranes, forklifts, trucks, lighting stacks etc.
• A full understanding of all national regulations governing imports and exports
• Specialist teams for management of oil and gas and mining project cargoes, ensuring rapid clearance to meet tight deadlines
• Trucking and transportation, including heavy and out of gauge cargoes
• Secure yard storage
• Clearance offered for shipments requiring customs bond to on or offshore destinations
• Selected partners in key oil and gas locations worldwide provide unrivalled experience and coverage
• Storage, handling and transportation of hazardous materials – approved by the Environmental Protection Agency
• Local purchase and procurement
• Clearance under permit and management of the exemption process on clients’ behalf
• Supply of dedicated management support for major projects
• Bonded warehousing, covered storage and stock management
• In support of exploration and eventual production – long term allocation of space within port areas and in locations adjacent to the established oil support bases.
• Fuel delivery to off site locations
TNT Express
Vessel Agency
Stellar is the TNT Express licencee in Ghana. TNT is a world-leading provider of express delivery services. Using our integrated air and road networks, we ensure your documents, parcels and freight are delivered safely and on time.
Working with its agency partner, “Hull Blyth“, Stellar offers ship agency services in all ports in Ghana and Nigeria and the wider region and is a specialist in agency services to the offshore and oil and gas industries.
Our Services Include:
The following is a summary of the product: • Agency services in support of rig operation, support and management
• Express delivery of documents and other items to and from key locations within Ghana to destinations within the region or worldwide using TNT’s courier network.
• Offshore clearance of rigs and support craft – avoiding the requirement to make port calls and keeping costs & down-time to a minimum
• Clearance and delivery / despatch of in and outbound freight and cargo shipments.
• 2 4/7 PSV/AHTS attendance in all ports – retrospective clearances to reduce delays, pilotage and tug dispensation arranged
• Delivery of any item domestically within the borders of Ghana, via regular shuttle runs throughout the country.
• Liaison with the national maritime authorities to ensure adequate berth and quayside space. Management of such a facility • Specialist advice on permitting and other requirements for the offshore sector • Port services
• Specialist ship agency to the heavy lift, break-bulk and project industry
• D edicated division for O&G and project cargo
• Advice and handling of temporary importation and other local requirements
• Bunkering and victuals.
www.stellar-africa.com
Offshore Cargo Units Swire Oilfield Services is the world’s largest supplier of specialist offshore cargo carrying units (CCU) to the global energy industry. Stellar is the agent to Swire Oilfield Services in Ghana and has built up a significant market share for this key industry service. Swire Oilfield Services’ Cargo-Carry Solutions division has the largest fleet of offshore cargo units in the world, currently over 60,000 units over 150 standard designs and hundreds of customer-specific designs. Specialist units include:
• Special cargo-carrying baskets
• Lifting frames
• Tool containers
• Compactors
• Cooler and freezer units • BOP containers • Dangerous goods containers • Compact tanks • Mudskips
If it needs to be transported, the chances are Swire Offshore has a design to suit. And if they don’t, it’s good to know that they also specialise in custom-built units: everything from modular systems built to the highest standards for offshore operation, through to custom-built baskets and tanks. All of this is backed by Swire’s commitment to quality, recognised by organisations such as DNV and LRQA. All units are built to meet the very highest standards – so when you see the Swire flag, you can be sure of the quality. Stellar offers the Swire CCU product in Takoradi, the centre of Ghana's oil exploration and production activities. Together, we offer a wide variety of specialist CCU's and baskets etc. which cater for the entire range of offshore requirements and we count the top operators and service companies among our key clients.
Generators Stellar Power maintains a comprehensive stock of “Stellar Power” brand British built generators, genuine spare parts, cabling, switching gear and all other ancillary equipment needed to provide a total power solution for any requirement. We have a team of fully product-trained engineers and technicians who ensure efficient installation and after-sales servicing, 24/7. Products and services offered:
• Diesel generators (10 – 2200KVA)
• Auto-synchronized units for bigger load demand, 6.4MW+
• Sound attenuated generators
• Load transfer panels
• Control panels, UPS and ATS’s
• Large capacity fuel tanks
• Power cables
• Genuine spare parts
• Perkins / Volvo engines & Mecc Alte alternators
• Competitive and reliable technical & maintenance support.
Safety Equipment and Personal Protective Equipment Stellar Power is the main dealer for the full range of the well-renowned ARCO safety equipment and provides an extensive spectrum of quality safety and personal protective equipment (PPE) at competitive prices. Our comprehensive stock is sourced from the UK and meets all the stringent European quality standards expected. In addition, Stellar Power can provide fully accredited bespoke safety training packages and safety consultancy services conducted by CMIOSH qualified personnel. These courses are recognised by such organisations as IOSH, NEBOSH and CCNSG. Our stock range includes:
• Clothing, footwear, gloves and PPE
• Industrial emergency, hazard and statutory signs
• Workplace and factory safety equipment
• Embroidery and branding services
• Fixed price contracts.
www.stellar-africa.com
Plant and Machinery In addition to our own brand generator sets, Stellar Power is the recognised distributor for a number of quality plant and machinery manufacturers, including Bell Equipment, JAC & Randon Trailers.
We are also able to provide a range of Articulated Dumper Trucks (ADTs), tractors, tippers, trailers, cranes and construction equipment. Supporting this, Stellar Power provides the following services and options:
• Lease / Hire purchase / Finance options
• Original spare parts
• 24/7 servicing and on-site maintenance capabilities
• Experienced product trained service engineers
• State of the art diagnostic equipment and service centres in strategic locations.
Forklifts and Warehouse Trucks Linde Material Handling GmbH, a member of the KION Group, ranks among the world’s foremost makers of forklift and warehouse trucks and is the market leader in Europe.
In addition, the company today offers its know-how gained during decades of developing and manufacturing electric drive systems to external customers for a wide variety of applications. As an international company, Linde Material Handling operates nine production and assembly plants in all important regions worldwide, and has a global sales and service network with offices in over 100 countries.
In the fiscal year 2011, Linde Material Handling employed approximately 13,800 people worldwide and generated annual sales of EUR 2.86 billion.
In Nigeria, Stellar Power is the licenced distributor, maintenance provider, leasing and sales agent for Linde forklifts.
www.stellar-africa.com
Stellar Travel Stellar’s Travel product is ideally positioned to provide a wide range of relevant and useful services to the international traveller and to those companies establishing a presence in country. Stellar Travel (Ghana and Nigeria) Stellar Travel is the largest travel agency by ticket sales in Ghana and offers a polished and trustworthy ticketing service to destinations worldwide, within the region and domestically. In Nigeria, the company occupies a healthy market share, which continues to rise. IATA registered in both locations, Stellar Travel is synonymous with professionalism and quality. Our current portfolio of clients is wide in range but all receive the same level of courteous and professional assistance from our centrally located offices. Our travel consultants are all IATA qualified and we have key account managers running our relationships with the major airlines, with all of which we have Preferred Sales Agent status. Stellar Travel is additionally the Ghana partner for FMc Travel Solutions, one of the world’s leading corporate travel and expense management consultancies. The main emphasis of the Stellar Travel product is on corporate support and we provide key account supervision for all of our corporate customers, managing their spend, ensuring their corporate travel policies are enforced and providing regular statements as well as providing an enjoyable travel experience.
Over the years, Stellar Travel has received the following awards: British Airways Gold Category Status Award 2004 & 2005 Top Ghanaian travel agent for 2007, 2008 Top revenue earner 2010 Air France / KLM Platinum Elite Agent every year from 2005 to 2010 Top trade partner certificate for Ghana South African Airways Platinum Award 2005/6/7 Aggregate Award – Platinum Star Agent for 2010 Travel & Tourism Award 2011 & 2012 (Winner North & West Africa) Kenya Airways Platinum agent in 2009 and 2010 Lufthansa Top agent for 1999, 2000, 2002, 2003 and 2012 Delta Airline Outstanding Achievements 2009 Delta Award for Excellence 2012 Air Namibia Platinum Award 2010 Alitalia Preferred Platinum Agent 2011 Virgin Atlantic Top Trade Partner 2011 Red Hot Awards 2011 (Best Upper Class & Premium Economy Selling Agency).
Vehicle Leasing Stellar operates a large fleet of 4x4’s, minibuses and saloon vehicles for lease or rental. All vehicles are fully insured, maintained according to manufacturer’s requirements and are provided with our experienced and competent drivers. Our drivers are all trained in advanced driving techniques, have regular driving standards reviews and undergo periodic medical checks. They are fluent in English and in local languages and have the safety and security of their clients uppermost in their minds. They additionally all carry mobile phones with key management contacts and other useful numbers in the event of any emergency. The vehicles are available for long or short-term hire and while we have our main rental bases in Accra and Takoradi, they are available for use throughout Ghana. Our leasing service offers 24 hour support at senior manager level and we have a range of procedures in place for any emergency or incident which includes options for vehicle tracking, medical evacuation and security escort vehicles.
Passenger services This product is an important part of the portfolio of services and is in high demand for our international customers involved in shipping, oil and gas and mining industries in particular and covers the following:
• Reservation and payment of hotel accommodation
• Liaison with crewing and personnel offices overseas to ensure all on-signers are aware of requirements for entry
• Transfer to hotels or domestic destinations by Stellar vehicles
• Onward transportation to mine sites, embarkation points for the offshore industry and domestic airports
• Introductory briefing to new visitors on local environment and customs
• Charter flights – fixed wing and helicopter – any destination.
• Management of visa applications from overseas, including issuing of the relevant letter of invitation
• Priority meet and greet services at airports and seaports
We also offer advice on foreign worker quotas set by governments and on obtaining long-term visas and work permits for those involved with the petroleum industry. First class hotel accommodation is at a premium in West Africa. We have been able to negotiate preferential deals in the best hotels available for our clients in terms of pricing and availability. We additionally offer dedicated accommodation as a “guest house” or “transit house” for the sole use of a particular company.
www.stellar-africa.com
Stellar Hospitality Recognising the rapid economic rise of the region and in particular the increase in oil and gas and mining industry activity, Stellar has developed a range of services which demonstrate value to both the international visitor, and to those based in Ghana on a longer term. Part of these services is the provision of accommodation in Takoradi.
Stellar Lodge is a new and modern boutique hotel in central Takoradi which provides the following facilities and services:
• 29 Rooms + two 2-Bedroom Suites
• Champs Sports Bar on site
• Full HD plasma screens with satellite TV and wireless internet access in every room
• Swimming pool
• Fully equipped gymnasium
• Tea and coffee making facilities
• Laundry service
• 24 Hour reception and security
• International standards
• Conference facilities
• Outside catering available.
Internationally managed, Stellar Lodge provides that additional level of comfort to all of its guests. We ensure a home away from home experience and offer a secure environment and real value for money. In the interests of our customers’ safety and comfort, Stellar Lodge has been certified as meeting the electrical standards required by BS7671.
Stellar offers 20 purpose-built apartments in the heart of Takoradi for customers staying for extended periods and looking for a home or office away from home. Newly built and of a contemporary design, and with an on-site central reception manned 24/7, all our apartments come complete with separate living, dining and sleeping areas, separate work stations and fully equipped kitchens. These features permit our guests to cook their own meals and relax with plenty of space. Alternatively our guests can dine and relax at the on-site Champs Sports Bar where we operate a chargeback scheme. In addition the Stellar Apartments complex provides a fully equipped gym and an outdoor swimming pool with poolside bar and loungers. Our guests can also unwind when they are working away from home with our all-inclusive satellite TV package“DSTV”. Broadband Internet access is also available in all our apartments for your web browsing needs. Security is a major priority at Stellar Apartments. On-site reception staff are accessible throughout the day, with management available outside reception hours for urgent requirements. With on-site security staff and CCTV cameras for peace of mind, we ensure only guests have access to the property. Stellar owns and operates each property and we pride ourselves on being your ultimate travel partner. We are always happy to make your stay more comfortable no matter how large or small a request. We attract guests who stay for weeks or months at a time. The combination of flexible accommodation and services make our guests feel like they never left home. In the interests of our customers’ safety and comfort, Stellar Lodge has been certified as meeting the standards required by BS7671.
www.stellar-africa.com
Champs Sports Bar People always need a place to relax and enjoy themselves or perhaps grab that next business deal. Stellar owns and operates the Champs Sports Bar in Takoradi, a very popular venue offering a central location, friendly service, quality food and a great atmosphere.
Champs has been entertaining clients in Ghana since 1997 and offers a Tex Mex and international menu, wide coverage of all major sporting events on large screens and a wide programme of organized entertainment ranging from quiz nights, film evenings, live music and karaoke competitions; something to please everyone throughout the week. A trusted and popular brand, Champs is firmly on the fixtures list for many in Ghana who have come to trust the great mix of customers, the atmosphere and the quality of food, drink and entertainment. Champs sits within the Stellar Lodge hotel complex and offers a full range of services. Offering seating for 100, including a fresh new breakfast and conference room, and a great fresh menu, Champs Sports Bar is a new sensation that will have you coming back for more. We look forward to being of service and to welcoming you to our venue in the Western Region, the heart of Ghana’s oil and gas industry.
Welcome to your new favourite hangout The Lexington is Accra’s hottest concept bar and restaurant, located in the Paloma Hotel complex in downtown Accra. Serving Accra’s finest cocktails, a diverse food menu and with a wide range of hosted events and theme nights each week, the Lexington has plenty for everyone and enjoys a wide and diverse clientele.
We look forward to serving you innovative and delicious cocktails, fresh food and great music.
www.stellar-africa.com
Stellar Foods is best known for its meat wholesale division. Importing only the best quality meat cuts from South Africa, the meat is used primarily to service the needs of our own restaurants and of the larger hotels and restaurants in Ghana. We do however offer a selection of cuts to the general public and have built up a loyal following. This operation has been a significant success and the product range is now available at our outlets in Accra Takoradi and Tema. We additionally offer a range of dried and preserved goods as well as a selection of beers and wines and other household goods.
Ships Chandler Stellar provides a ship chandler and procurement service in Takoradi serving the oil and gas industry and any ship calling in Ghana waters. We offer a full range of foodstuffs and other products both from the local and international markets and guarantee rapid delivery onboard and good availability of our product. Please contact us to obtain our latest price list. Our services include:
• Provisions – fresh / frozen / dry goods. We guarantee delivery of frozen goods as we operate our own reefer containers, certified for offshore use
• Ship’s spares in transit which we can clear through customs and have delivered onboard with minimum delay
• Deck stores
• Cabin stores
• Stationery, rags and many general items.
Delivery alongside, at anchorage and off port limits where required in all ports of Ghana.
5VGNNCT 5QWPFU Stellar’s latest retail offering is located within the exclusive Mövenpick Ambassador hotel in central Accra. Offering the very best in Hi Fi and home cinema equipment from leading brands such as Bowers & Wilkins, Marantz, Kimber Cable, Epson and many more, we are the most exclusive and well-stocked outlet of our kind in West Africa. If you are looking for a bespoke or off the shelf product, then look no further as Stellar Sounds caters for all audiophiles and their needs.
“The best sound that money can buy”
Stellar Retail operates one premium brand sales boutique, “Stellar Deluxe” within the exclusive shopping development in Ghana’s newest 5 star hotel, the Mövenpick Ambassador. Designed by one of Ghana’s leading interior designers, Stellar Deluxe offers a sleek and exclusive shopping experience in comfortable and elegant surroundings and is Ghana’s only complete fashion and style boutique. Offering only genuine and original ladies handbags, purses, swimwear, lingerie and other accessories, the boutique also offers a limited range of gentleman’s gifts and accessories. We are the only store in Ghana to stock genuine items from premium ”First Line” brands such as Gucci, Prada, Armani, Versace, Chloe, Marc Jacobs, Jimmy Choo and many more. For peace of mind, each item we offer is provided with its own certificate of authenticity and we guarantee that all items sold are original and genuine items only. So, if you are looking for an exclusive gift for a loved one or you need to add a touch of class to your wardrobe, please pay a visit to Stellar Deluxe where you will be pampered by our attentive staff.
www.stellar-africa.com
Stellar Property Stellar Property is a property maintenance company with a difference in that we aim to provide the highest standard of property maintenance and project management services in Accra and Takoradi.
We take care of homes, small companies or big businesses; from minor repairs and routine maintenance to refurbishments and renovations. Our focus on customer service and technical excellence extends to every part of the company. Whatever your property maintenance needs, our highly skilled tradesmen will be happy to help 24/7. We offer friendly customer service and because our services are available 24 hours a day, you know we’re always here when you need us.
The services we offer are as follows:
• Air-Conditioning servicing & repair
• Generator servicing & maintenance
• Electrical work
• Plumbing work
• Refrigeration and cold-storage servicing & maintenance
• Gardening works
• Civil works
• Office and site renovations
• Fumigation
• Carpentry
• Painting & decorating
• Masonry
• Tiling
• Servicing and repair of electrical appliances
• Emptying of septic tanks.
Ship Broking Stellar offers a specialist offshore ship brokerage service for Ghana via Chart Shipping Ghana, a local majority Ghanaian company. Together with Joint Venture partners Chart Shipping SL. Chart Shipping Ghana Ltd provides a one-stop shop solution to requirements for Offshore Support Vessels (OSVs) including the following types of vessels:
• Anchor handling tug supply vessels (AHTS)
• Accommodation vessels
• Anchor handling tugs (AHT) tug boats
• Construction vessels
• Platform supply vessels (PSV)
• Work barges
• Crew boats / fast supply vessels
• Crane barges
• Dive support vessels (DSV)
• Survey vessels
• ROV support vessels
• Multi-purpose support vessels.
Our CHARTSHIP database runs on bespoke software and contains the details of the global fleet of offshore support craft. The database is subject to constant revision to ensure we are fully abreast of the latest developments in the local and international market. CHARTSHIP currently details over 9,000 units. This enables us to search for the widest possible choice of equipment to match any support vessel requirement.
Chartering Services offered by Chart Shipping Ghana Limited include the following: • Spot Charter
• Sub-Let
We are available 24 hours a day all year round for urgent vessel In addition to the above, we act as a hub for the sub-let of time-chartered vessels to other charterers. requirements and we produce a weekly spot availability list for Many vessels requirements are filled off the market by West Africa. deals between operators. • Term Charter – Integrated Tendering Service We have many years experience in this and frequently The main service we provide is our Integrated Tendering assist our clients to find farm out work for their chartered Service. In a nutshell, we undertake the tendering process boats to off-set costs while the vessels are not being on behalf of our clients. We carry out the process under fully utilised. close supervision of our Principals, tailoring each project to our client’s particular needs making adjustments for host country regulations, clients preferred contract terms, local tax regimes, etc.
www.stellar-africa.com
Logistics Travel Hospitality Retail Foods Power Hotels Vehicle Rental Restaurants Distribution Ship Broking Property Maintenance
Stellar Group Head Office Millennium Heights Building Liberation Link Accra Airport PO Box 164 KIA Tel: +233 (0)302 962017 E-mail: enquiries@stellar-africa.com www.stellar-africa.com