September 2016 Landscape Trades

Page 1

September 2016 VOL. 38, NO. 7

landscapetrades.com

Top sales pros never forget service

RETAIL DETAIL

Tips to trim unbillable time Tom Shay on controlling questions

Garden centre growth strategies — across Canada Page 6

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The lighter side of complaints

16

Retail caters to urban dwellers

42

Deiter Martin: Respected mentor


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